Who Uses This Software?

Hair, beauty and spa salons of all sizes, willing to take their marketing, customer acquisition and retention to the next level, as well as streamline daily operations and improve efficiency.


Average Ratings

116 Reviews
Ease Value

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $25.00/month
    See pricing details
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Versum
  • www.versum.com
  • Founded 2009
  • Poland

About Versum

Versum helps you to expand your hair & beauty business by making it easier to acquire new customers, build their loyalty, streamline daily operations and improve efficiency of all salons, big and small. Remote access on any Internet-enabled device gives you total control over your business, 24/7. Designed specifically for the salon industry, Versum is continually updating the product. Visit our website and join 34 000 specialists who use the system every day.


Versum Features

  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Appointment Reminders
  • Appointment Scheduling
  • Client Profiles
  • Email Marketing
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Payroll Management
  • Point of Sale (POS)
  • Wait List Management
  • Appointment Management
  • Client Management
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Membership Management
  • Online Booking
  • Payroll & Commissions
  • Point of Sale (POS)

Versum Reviews Recently Reviewed!


Excellent system! Perfect for my home based salon

Mar 08, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is so easy to use and the customer service is excellent! They are always so quick and happy to help with any thing that I need. I have recently started using the online booking feature which is included in the price and I think its brilliant! Text messages get sent the day before automatically. The gift voucher and packages options are easy to use and understand. It keeps track of all my inventory and the statistics for what I've taken are so easy and clear to understand. The client records are fantastic, it is brilliant being able to see trends and which clients are spending the most money. So many pros to, I could go on...

Cons: Honestly it is such a great app, I am so pleased I found it. The only things I would change are minor. I would like to colour code my diary with the different treatments and I would like to add breaks etc in the columns the same way I add treatments as I need the flexibility to move them, around freely but currently there isn't an option for this. I would like to add turnaround time to the online booking but I know they are planning to do this soon. Lastly I would like the option to sell my gift vouchers online.

Overall: I am extremly happy with my experience using Versum and I am a very satisfied customer. I would highly recommend it to any beauty therapist. Fantastic system and brilliant customer service. If you haven't tried it I recommend doing the free trial to see for yourself...

https://www.versum.com/p/GdA_kQ

Excellent service, Excellent Product

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versum is easy to use and navigate

Customer service is great. The support team provided fantastic training, Did some data migration for me and really helped to get me set up especially as I was starting a new business.

Ive faced no issues with downtime. Honestly the application is great with a few nice to have which i have listed below. But honestly i have no regrets with getting this!

Online booking is great

Notifications, emails, reminders is excellent

Cons: Wish more restrictions for staff that are not admins.e.g. prevent them deleting appointments, only put cancel or prevent their access to certain info.

More visibility of what each staff member does in the system - so a detailed log

Wish it had a petty cash tracker

the open and close of cash register took me a little while to get my head around

Wish their was an upload function to upload excel spreadsheets of inventory or services

International 2 way sms functionality did not work for me

wish receipt printing was more editable

Wish i had more text message basic allowance

Wish we could mask the number that the text messages come from

Checking out could be simpler. When checking out - wish the default was checkout and print immediately. The printing process for receipts is in 3 steps which is too much.

Wish you can also select how many copies of receipts are to be printed.

Wish on the checkout screen we could have a section for tips so we put in immediately how much the tip was

would be good to see which user is online

Wish facebook was integrated with facebook reviews

No weekend support

Overall: Absolutely excellent. five star. ive listed some items above but honestly it works well without. the additional items would make it a premium product.

Beautiful And Powerful Booking Software "All In One"

Apr 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's quick, doesn't freeze, doesn't go down, has all I need to run my business. Easy to use, can set a different access to a different staff members. The support team resolve quickly any concerns and adjust the system to your individual needs.

Cons: There isn't ones.

Overall: I have been with Versum for about a year now and I have been very happy after trying and overpaying to some other systems! Versum has everything you need, online scheduling, accounts, loyalty programme, reminders, marketing newsletters that you can schedule to be sent later, etc. It's also connected with google calendar and Facebook. It's quick and straight forward for a reasonable money. My clients love it, once they sign up (through Facebook for example), they can see their appointments history, loyalty points, they can choose their favourite therapist, time and leave us a message with their bookings, etc. They can schedule their next appointment within a seconds! Fantastic reports that keeps your hands on the numbers! Really great ad-ons if you fancy some extras but the system on its own is fully equipped. Customer service and support team is fantastic - quick responses and they are super friendly and chatty as well. They always go an extra mile to make sure you happy with their product and support and that you understand how to use the system, fully. I would 100% recommend it to any smaller or larger business who needs a reliable system. Thank you Versum!

So incredibly impressed with the software. Easy to use with lots of features!Would highly recommend!

Oct 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: After a failed attempt with a different version of salon software I couldn't have been happier to discover versum.

The software is easy to use and incredibly effective within my salon. The online booking is great, all appointments are listed and easy to access, and this has been a preferred option for my clients as they can struggle to get me on the phone.

I have also added gift vouchers onto my sales, the software generates an individual code for each voucher guaranteeing no forgery of voucher codes etc.

Prior to each appoitment my clients are sent an SMS reminder, as well as a review email after their treatments which allows me to monitor all feedback effectively. The layout and design is easy to navigate and the price is more than fair for what you get.

I would also like to mention the support from their teams has been incredible, always on hand to answer questions promptly to keep your day stress free!

This software is one of the best I have worked with, everything flows well and the help forums guide you through any issues.

Cons: I can't say I dislike anything, however as I'm the only one in my team, I would find it beneficial to have my appointments colour coordinated rather than one colour for everything for ease of use.

OUTSTANDING......

May 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money

Pros: I am, in no way a computer expert and was putting off even looking at a software program out of fear of using it. I tentatively contacted versum and was soon chatting to Representative. He has literally changed the way our business works and since we've been using Versum's online booking system our bookings have increased unbelievably and our lives are so much easier. I cannot tell you how impressed I am with it.

Firstly Representative painstakingly gave me online tuition, he walked me through every single step. He has the patience of a saint. I was surprised to find out how easy the system was to use. But, if I did need anything at all rep or someone from versum would contact me immediately. Their customer service is fantastic, software, excellent, ease of use 5 star. Versum is one of the best companies I have ever dealt

Cons: I personally would like the software to allow my clients to buy gift vouchers online.

Even when I do call versum with a small issue it's dealt with or looked into. I'm struggling to vault it

User friendly, Easy to use, Support readily available from Versum team - Best one YET!

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer Service is really great - even though the software is user friendly, the staff are more than willing to offer help and clarify what their software are capable of doing.

Although there are more of Versum for me to explore, I'm already impressed with the main features :

Automated Message for reminder, rescheduling, cancellation, confirmation of appointment

Online booking & payment; Not only that the booking page is easily accessible by our clients

Financial report - will save up so much time and human error!! Thank you Versum

Sales / Inventory tracker - all packages, gift cards are tracked!

Of course, there are more to be explored. Been using it for 2 weeks - I am IMPRESSED!

Thank you Versum!

Cons: Automated message perhaps can be done via in-app messaging software in the future perhaps.. as compared to sending via international lines, which may be additional cost for the user and also difficult for customers to reply back.

But this really is a minor issue, Versum is still awesome!

Super EASY

Aug 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy easy easy setup

Overall: Signed up for the trial, easiest set up ever. In 15 minutes I had added myself as administrator for the software, added employees, added all of our services and prices and I did it from my IPhone at 5 am on a Saturday. Once I get to the salon I'll add our products. I looked at the section to do that and it's so simple. I'll have all 5 product lines with each having at least 20 different SKU numbers in the computer in no time. I don't even have a scan gun yet. Just manually inputting but the whole site has been very easy to understand. I am a stylist for 22 years, 44 yrs old and HATE the idea of an online appt. book BUT this is going to make the salon look more professional, keep my bookkeeping CURRENT and will help me figure out commissions without having to debate with the stylists. EVERY service and sale is in the computer. No theft, no products off the shelf for back at that I don't know about. This will save me money and time which gives me more money and time. Can't wait to see how the end of the year reports will be easier to do then my paper receipts and monthly books all over my desk!

Recommendations to other buyers: its worth it. If you have renters split the cost among them and add it to their rent. They will love this program and when clients text or call them they can log in from wherever they are and book it themselves!!

Versum makes life more easy

Feb 10, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Overall: It helps us effectivly book in clients, and has easy to use inventory and product management features. The group selection function is very useful as well, which lets us select who we'd like to include in our sms and e-mail campaigns. I definitly recommend Versum.

Our experience has been a positive one from start to finish, the staff at Versum have been helpful.

May 27, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the software is user friendly and simple to view. the information collated is contusive with salon life and has given me a better understanding of our figures within the business, this is available at the touch of a button.

The staff have been available to answer any query's I may have had with a prompt return email. Nothing is too much trouble and we are not made to feel silly for our questions.

On initially taking on Versum we were given a full Lesson with a member of staff to show us the full workings of the system.

There is no costs incurred for hardwear as we could use our own computer where as with other companies there would of been initial costs.

Overall: It saves me a lot of time where as before I was having to collate figures myself now I can just click a button and print!

Also I find it very useful that I can check and book clients in when on the move or at home! I always know what I have booked in. Clients can also book on line!

Knowing what your business is doing at all times.

Very pleased with all aspects of the software program!

Jul 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very user friendly. We get such great feedback on the text and email reminders from clients. We love the birthday emails. Versum is one of the better spa programs I have used, which has been many over the years.

Cons: I was disappointed with military time when we first started with the program. However, our customer support expert listens to our frustration and somehow made the change for us in the US.

Very good

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ever since my salon started using versum, making appointments has become very easy and convenient. It is very easy and clear to see what kind of appointment is made and how long it will take. It's also very easy to keep track of client records to keep services updated. I am very pleased with versum and see it assisting us into the far future. I would highly recommend.

We are very pleased with Versum, there is many features that we use all the time.

Jun 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like most how convenient it is to create appointments. switch or cancel them as well. We like how the inventory option helps us keep track of the products we have in stock. It is also great how we can easily keep track of customers and their records so that we can make notes each visit.

Cons: No options for reason of cancellation. It wold be nice if we could have bullet pointed options for when there is a cancellation, so that it's quicker to select.

Overall: It is very convenient to have this software. Everything for the most part is quick and convenient.

Versum helped me achieve my goals and more!

Mar 15, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Easy to use

No more appointment clashes

Customers love reminder, confirmation and birthday sms and email messages.

Loyalty program is an excellent way to make customer's come back!

Overall Versum team helped us reach from a 150 client list of which 10 were regular to almost 600 regulars in less than 2 months!

My business is doing very well thanks to Versum and I am able to increase my staff without having to worry about anything but quality of the service.

Customer service is super fast and they are very helpful. The system is very easy to use, I only needed help twice and everything else is self explanatory. They walked me through everything during trial version.

Cons: I can't think of anything bad about Versum. They are always willing to consider new ideas. However, versum still does not provide built-in credit/debit card payment.

refreshing and very easy to use

Jul 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I have tried a few different booking systems in search of the one ideal for our complementary therapy business. Compared to mind body, 10to8 and acuity which all have some things we like, this is the only one that matched our needs in all aspects. From the user friendly usability for staff and clients to the fact that versus has really thought out all aspects that may be required such as preventing double booking by being able to assign resources such as a therapy room or machine as well as the customer support and the quality of the system at a very fair price.

Cons: The fact that there is no option for payment which I have been told us in the process of being created.

Overall: This software has saved us much time to utilise with our clients and in doing so able to keep growing and developing. Also our clients love our new online booking system giving them the ease and comfort to book from anywhere at any time.

Versum is spot on!

Jan 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The system saves us time while streamlining the work at our salon. It shows inventory levels, which allows for even better product management. We also benefit from the the many great marketing tools and their kind customer support. We value the support from their customer services as well.

My Versum experience

May 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its easy to use very friendly future and fast communication

Cons: Quick communication with my client and very good suport from Versum team

Overall: I'm using Versum for over there there years now and its the best program for my company

I can't imagine my business without it anymore!

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versum has helped me in many ways, but most of all I love that fact that I no longer have to run to the phone whenever it rings - I'm using online booking now and it saves me a lot of trouble, and my clients are happy because I'm not distracted anymore. The system also helps me keep track of my stock level, which is great because I was never able to get a grip on that.

Cons: There's really nothing that I don't like. It's honestly hard to come up with a feature that wouldn't live up to my expectations.

Great software

Jan 23, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: A very simple software to use. The ability to remind customers about appointments is fantastic.

Cons: There is no such thing.

superb

Mar 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this software has revolutionized my booking system. my staff can all book my appointments on multiple platforms/PCs simultaneously. customers love the texts/email reminders. it has reduced my "did not attend" rate and has increased my customer satisfaction and retention.

Cons: some of the public holidays are auto-blocked off, that are not applicable. eg. Irish bank holidays that arent in England, would be shown automatically as an "off day", but in England this is not the case. so it is a bit cumbersome to get to the screen to change this. Sometimes we just over-ride and book it, but it is a little bit frustrating.

overall a fantastic product with great results. highly recommended

Overall: easy booking, fast confirmation

e-mail reminders and txt messages

user friendly

live system which allows multiple people to book appts simultaneously

The best salon software

Apr 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Everything is clear. And we get also confirmation on the email after every booking

Cons: We were looking to change the software few days ago for different because we wanted to have option of paying deposits online too. But after 2 days we realised Versum is the easiest salon software ever. And deposit payments are also available. They only need to be set up.

Overall: Everything is perfect. Also support team is always very helpful. We ll never change

Love the customer service and constant help to improve your site!

May 18, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: My clients are never limited to what time they can make bookings! All your info is stored in one place! Very easy to use

Cons: If you have no acces to internet you can not make bookings! Could be slow when checking out appointments when your internet connection isnt good

Capterra loader

Very Helpful System in my business .

Oct 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am in this system for several months. I can not imagine further developing my business without VERSUM. He is very helpful. It has a lot of options that facilitate the development of the company. I am very happy with this system and recommend it to anyone who has a company.

Cons: In my opinion, the cost of sending text messages should be included in the subscription.

Versum tool to increase customers.

Jul 07, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Versus is easy to use and with the help of the team we quickly increase our clients in a short time. It has several features such as reminders, birthdays, confirmation messages that favor us as a company and our customers.

Cons:

I think they should improve the help manuals in the sense that the information has to be more detailed, it would be great to add options for cancellation reasons.

Since I use this program in my hairdressing salon I really save time and have more time for client.

Jun 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything. Really really recommend for all small and bigger business

Everything is clear and easy to use

Cons: hmmm

Last time was problem with server but engineers fixed in 10 minutes

Nothing else comes to my mind

Overall: 300 free SMS

Very quick with great features especially for the price. Staff are very helpful and pleasant

Oct 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The quickness of the system is brilliant. After using a different system for a year this system has made our business function much more efficiently. The features are also great. All the email/and reminders, birthday reminders and newsletter functions make keeping your clients informed is excellent. Our no show percentage has dropped down to virtually non existent.

Cons: There's nothing I don't really like. I've had minimal issues and as stated previous anything was quickly rectified or explained through the online chat facility or on the knowledge base support.

Overall: Quick and efficient use. Our no shows dropped to virtually non existent. We're about to launch online booking. So many benefits and I can honestly say there have been no negatives to this system

Versum and everything is so easy now :)

Jun 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versum company gives to us the best guy Management Software, every time if I need help he's called , and explains everything and is clare.

before we have customers list that was terrible ,now with Versum is so easy and clean ,just one click .My favorite allis the appointment book,inventory,services ,statistics ,allowed I loved.

Overall: I'm so happy for the new experience with versum!!!!!

Now I have time for my people:)before versum I need extra one person for help in office.Versum gives to us the best guy Management Software, every time if I need help he's called , and explains everything and is clare.

before customers list was terrible ,now with Versum is so easy and clean ,just one click .My favorite is the inventory and service. Thank you very much guys great job!!! Ws Academy Hairdresser salon Belfast

Versum is extremely easy to use. Any problems I have the support centre has been amazing!

Aug 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. Able to move appointments around. I also find it very secure, so that the other users cannot manipulate the stock and gift cards

Cons: The reporting could be a bit easier like sales reporting, it would be nice to do individual therapists sales reports for products, also product reporting of what was sold

Overall: Online use, so we feel our data is safer than stored on the pc.

Totally love this software. We have been using Versum for a couple of months now and it's awesome.

Mar 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's very easy to use and covers every aspect of our business. Clients love the appointment reminder and online booking feature.

Versum is a one stop solution for managing your salon and the price is very reasonable.

Cons: Would love to be able to link Versum reviews to my google business account. Or even to add a link to google.

It was the best decision for our business to chose Versum system !

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is great system: complex but easy to use and so clever! Designers have thought about every aspect to make it easy and practical. We can choose services we want to use ( as can be just bookings or you can fully manage your salon with it).

Customer service so helpful and friendly...with tons of patience and knowledge they want to pass to you, they really care if we know how to use it to benefit from Versum. Great value for reasonable money. And we recive gifts and rewards as well:)))

Cons: we are missing deposit/payment in advance but versum just introduced PayPal payment so we hope they will sort it out soon.

Overall: I can manage my bookings better and make salon look more pro.

Versum is very complex and easy to use software with brilliant support.

Aug 04, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: We choose Versum because it is very intuitive and easy to use. I have checked up a lot competitive software doing trials or watching demos, but did not find another as Versum. You can start using it in just one click without any training. But Versum has a lot of features inside which are not shown in a glance. Training is mandatory if want to go into deep.

Cons: Not all features are completely documented. Being complex software Versum hides a lot of features which have to be explored with the help of the support team or by reading manuals. That manuals are not very detailed. They explain the feature and how to use it but often you can't do it by your self without support.

Versum is the main tool for my team to manage bookings and keep the customers update about promos.

May 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: - marketing tools: mailing, text messages

- customer service

- constant development of platform

- great Web experience letting my team to use the system on various OSes

It is a great for me

Dec 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to use, I have No problems with it, love newsletter and system Which send e-mails to our clients. My workers like it as well

Cons: Maybe only the think that sometimes it doesn't let us to Enter because of high use and it is overloaded, but it happens very rare.

Overall: I can send emails to my clients without additional newsletter.

Excellent system with very good customer support and our clients love it!

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price is great but most importantly the user interface on both the front and back end of the system is perfect and looks professional on our website for customers but also works great for our employees when using it in the salon.

Overall: We have been using Versum for around 5 months now and we are very impressed with our experience. We have found the customer service and support to be excellent, the system itself is very user friendly and the online booking aspect is loved by our customers as it is incredibly easy to use and works as it should. Before switching to Versum, we tried numerous other online booking systems out there and have found Versum to be the best by far! We cannont thank Versum enough! You have made it much easier for us to run our business and accept online bookings.

Very easy to use, I can check my calendar any time, everywhere!

May 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: That I can check my calendar everywhere and take bookings even when I am shopping!

is very easy to use, clients can make booking on it's own and they got reminder day before appointment.

I can personalise messages to clients.

Clients can check what kind of treatments I am offering.

Overall: Easy access to my calendar

I have used versum.com online booking system over 6 months and I am very pleased with my choice!

May 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use, it has logical structure and good statistics. Very good customer service and all these function with very reasonable price.

Cons: Clients can not make over one appointment at time. If they want to book two treatments at once, then it in not possible now through the system.

Overall: Good booking system with reasonable price.

Easy to use easy to recommend to other businesses always ready to educate new staff members. ......

Jul 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Knowing that if I do make a mistake the salon isn't going to self destruct in 10 seconds ! And the team at Versum are always at hand.

Cons: Ah I see what you are doing here throwing in a trick Question to put me off my flawless review of Versum, won't work I have no least thank you very much.

Overall the system is easy to use and makes managing a business salon a lot easier.

Nov 04, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It automatically allocates the amount we need for clients, allowing for easier scheduling. Hairdressers are able to see their work schedule when they're not in the salon. Cancellations or any other changes to appointments are easier to introduce rather than it is in a physical appointment book.

Cons: Unfortunately the software allocates the time for appointments without offering gaps in it while the client is sitting with the colour on her hair, which is the time for another client to be served. This makes scheduling a little bit more tricky as you have to asses the time in your head for when you can have another client.

Great online booking tool. Easy to use. Good value for money.

Jan 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Versum has excellent and versatile functionality but is simple to use. It is excellent value for money and the support staff were really fantastic in helping us to get set up and switch over from our previous system. It allows us to keep track of all of our bookings and income. Customers can book and also pay online if they wish to and it has really streamlined our booking process. I can't recommend this software highly enough.

Cons: So far, we haven't really found a downside to this software. We are relatively new to using it but so far it has met or exceeded the expectations of what we require.

Met and exceeded our expectations. We use it for our medical spa and working great to us.

Mar 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use.

Makes scheduling, reminders, follow ups quick and simple.

Great features such as ability to take images, notes, book on line, inventory.

Cons: As of now, we have not come across any issue that would be a negative.

very good software

Jan 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: very easy to work on versum

nice experience i recommend versum software

))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))

Very good!

Oct 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am a single user, as a small business owner, and I found out that this software very much my needs, reasonable price, does everything that you need from booking to contact clients, use this software like my own website! Very nice online booking!I love it, great customer support!

Easy setup.

Cons: I am happy with everything, for the future, I would like to have included in the online store, products and would be nice to have more options for online payment methods. In the future waiting for new upgrades and features:-)

Overall: Mainly all what I need

We are very happy to have Versum for our business !

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like the most about Versum is having an organized agenda,time saved,easy to manage both parts( administrator/employees/clients)

that is so helpful for us that the customers can book anytime they want and that the Versum system send before an appointment a sms reminder.

Really recommended for similar businesses where you need to schedule appointments!

Is just perfect !

Customer service and Versum Support very friendly,promptly and professional .

Cons: Just till today I don't have no issues to reclaim

The greatest software for anyone in Beauty business.

Mar 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After trying a few other softwares i'm absolutely sure that VERSUM worths the most!

Just perfect software for anyone in Beauty business. Very easy to use, helpful for those who work over time - from home(according to the shedule). Works great for commisions calculating, backbar using products, deliveries and etc. Save your time and just buy it :)

Cons: There's nothing, that i don't like. It works great for us and our expectations are fully justified.

Overall: We are solving any shedule problems, commisions and stocking.

A gem in Salon software

Apr 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really amazed at the ease of use and the cost! By using Versum im saving 2/3 of what I was paying before. I've used a few systems and by far this is the easiest to use. My staff find it easy and helpful, saving the salon even more money!! Also there's no hidden costs

Cons: Honestly can't think of any. Versum was there at the end of the phone to deal with ny questions

Overall: Amazing! Wish I'd discovered this System years ago. I've moved from salon Iris and this is 2/3 cheaper and 110% easy, reliable and transferring was quick and easy.

Verdsum has been a revaluation for a one therapist busy skin clinic.

Aug 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has made what seemed like a huge mountain to climb seem relatively easy. I have been holding off getting my diary and stock online and Versum have been so supportive I am actually starting to enjoy using it rather than being confused and overwhelmed. Staff and customer service excellent.

Cons: I would like a notes section that I can see on every week so I can look at invoices that need paying that week or clients waiting for cancellations. This is the only thing.

Overall: Does everything I need.

The program is easy to use, transparent and multifunctional.

Mar 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Versum makes it easier for me to work with clients and employees, and at the same time protects my clients' data. Full control over the shared data. Settlement and forecast of sales and remuneration. Automatic mailing and SMS to customers. It meets my expectations.

Cons: I am missing the automation of regular customer visits. Limitations in the form of employee settlement.

Overall: Customer data is safe, I have statistics overview, information to the customer, the ability of many users, online booking.

Easier work

Mar 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I absolutly Love my new calendar! I can plan my business day easier and quicker. I can see the whole business week or month clearly so I can control my appointments, income and expenses so much better! Thank you ;)

Cons: There is nothing like that. I like everything.

Versum - a fantastic booking system

Dec 19, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's exceptionally versatile compared to the previous system I used (Salonium) giving you the means to book treatments and communicate with your patients/customers in a wide variety of efficient and effective ways. Patients like it which is the important thing!

Cons: As with all these technological changes, it has taken a wee bit of time to get used to the new software. I haven't really come across any cons but admittedly only launched it last week so it's early days.

Can't be happier about it!

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to learn and use, has lots of features like inventory control, marketing, rooms management and so on, great add-ons, best value for money, reminders, online booking

Cons: can't think of anything

Overall: After a lot of research and trying out several programs we chose Versum. There is various software out there but no other was as effective and straightforward at the same time. It was a np-brainer for us. The support team is very friendly and will go out of their way to help you. They got us to speed in no time. Thanks, guys!

Recommendations to other buyers: you can try it free so just go for it and see yourself

Thank you for make my work easer !! I love VERSUM !!!

May 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, automatic appointment reminders, great statistics, marketing automation, stock and resources control and friendly customer support!

Cons: I feel that numbers of free of charge month text messages limit should be increased.

After a lot of research and trying out several programs we chose Versum

Overall: Very functional and easy to use program,

I'd like to thank you for your service as it frees my hand. Software is extremly useful.

staff always ready to help. I would recommend this program and company to all.