# Page 3 | Versum Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Versum the right Appointment Scheduling solution for you? Explore 158 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144096/Versum/reviews --- Versum 5 (158) [View alternatives](https://www.capterra.com/p/144096/Versum/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Versum ## Showing most helpful reviews Showing 51-75 of 158 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Abi G. Freelance Telemarketing Cosmetics Used the software for: Less than 6 months ### "Excellent customer service" November 29, 2018 5.0 Pros the compatibility of gmail calendar was a plus for me - was looking for a software that would fit in with myself - kris has been so helpfull and the customer service was the icing on the cake . would recommend to all . Cons not being able to download an app for the customer Review Source AA Amani A. Founder of Amani Karim Beauty Used the software for: Less than 6 months ### "Versum helped me achieve my goals and more!" March 15, 2018 5.0 Pros Easy to use No more appointment clashes Customers love reminder, confirmation and birthday sms and email messages. Loyalty program is an excellent way to make customer's come back! Overall Versum team helped us reach from a 150 client list of which 10 were regular to almost 600 regulars in less than 2 months! My business is doing very well thanks to Versum and I am able to increase my staff without having to worry about anything but quality of the service. Customer service is super fast and they are very helpful. The system is very easy to use, I only needed help twice and everything else is self explanatory. They walked me through everything during trial version. Cons I can't think of anything bad about Versum. They are always willing to consider new ideas. However, versum still does not provide built-in credit/debit card payment. Review Source NA Nirav A. Owner Used the software for: Less than 6 months ### "superb" March 14, 2018 5.0 easy booking, fast confirmation e-mail reminders and txt messages user friendly live system which allows multiple people to book appts simultaneously Pros this software has revolutionized my booking system. my staff can all book my appointments on multiple platforms/PCs simultaneously. customers love the texts/email reminders. it has reduced my "did not attend" rate and has increased my customer satisfaction and retention. Cons some of the public holidays are auto-blocked off, that are not applicable. eg. Irish bank holidays that arent in England, would be shown automatically as an "off day", but in England this is not the case. so it is a bit cumbersome to get to the screen to change this. Sometimes we just over-ride and book it, but it is a little bit frustrating. overall a fantastic product with great results. highly recommended Review Source Lynda S. Proprietor Used the software for: Less than 6 months ### "Brilliant software" January 12, 2018 5.0 It's made my life 100% better and it's much cheaper than others I looked into. Pros It's so easy to use and it provides assistance in all areas e.g. Inventory, Appointments, Online Bookings, Statistics, Facebook, Messaging etc etc Review Source NS Nastasja S. Salon owner Used the software for: 1-2 years ### "Love the customer service and constant help to improve your site!" May 18, 2017 5.0 Pros My clients are never limited to what time they can make bookings! All your info is stored in one place! Very easy to use Cons If you have no acces to internet you can not make bookings! Could be slow when checking out appointments when your internet connection isnt good Review Source EG Elena G. administrator Banking Used the software for: Less than 6 months ### "Excellent Salon Software" October 22, 2019 5.0 Excellent experience. The interface seemed to me a bit too poor at first glance but I got used to it very quickly. Functionality is perfect. I love the freedom in creating own labels for the appointments. The customer support can not be praised too much. Excellent communication. Pros Functionality User-friendly interface Accessibility Cons Confusing location of some of the features Reason for choosing Versum Better Value for money Switched from [Phorest](https://www.capterra.com/p/113530/Phorest-Salon-Software/) Value for money Review Source SD Steven D. Owner Consumer Services Used the software for: Less than 6 months ### "Very quick with great features especially for the price. Staff are very helpful and pleasant" October 5, 2017 5.0 Quick and efficient use. Our no shows dropped to virtually non existent. We're about to launch online booking. So many benefits and I can honestly say there have been no negatives to this system Pros The quickness of the system is brilliant. After using a different system for a year this system has made our business function much more efficiently. The features are also great. All the email/and reminders, birthday reminders and newsletter functions make keeping your clients informed is excellent. Our no show percentage has dropped down to virtually non existent. Cons There's nothing I don't really like. I've had minimal issues and as stated previous anything was quickly rectified or explained through the online chat facility or on the knowledge base support. Review Source KB Kathy B. Administrator Health, Wellness and Fitness Used the software for: 6-12 months ### "Versum is extremely easy to use. Any problems I have the support centre has been amazing!" August 4, 2017 5.0 Online use, so we feel our data is safer than stored on the pc. Pros Ease of use. Able to move appointments around. I also find it very secure, so that the other users cannot manipulate the stock and gift cards Cons The reporting could be a bit easier like sales reporting, it would be nice to do individual therapists sales reports for products, also product reporting of what was sold Review Source AN Anna N. Beauty Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Great system " April 21, 2020 5.0 Well clients base, automatic messages, nice calendar Pros The software is easy to use, very helpful with organising the small business. Cons There is nothing about the system I like least. Review Source SI Snezhana I. manager Health, Wellness and Fitness Used the software for: Less than 6 months ### "The greatest software for anyone in Beauty business." March 19, 2019 5.0 We are solving any shedule problems, commisions and stocking. Pros After trying a few other softwares i'm absolutely sure that VERSUM worths the most! Just perfect software for anyone in Beauty business. Very easy to use, helpful for those who work over time - from home(according to the shedule). Works great for commisions calculating, backbar using products, deliveries and etc. Save your time and just buy it :) Cons There's nothing, that i don't like. It works great for us and our expectations are fully justified. Review Source SK Svetoslav K. owner Used the software for: Less than 6 months ### "Versum is very complex and easy to use software with brilliant support. " August 4, 2017 4.0 Pros We choose Versum because it is very intuitive and easy to use. I have checked up a lot competitive software doing trials or watching demos, but did not find another as Versum. You can start using it in just one click without any training. But Versum has a lot of features inside which are not shown in a glance. Training is mandatory if want to go into deep. Cons Not all features are completely documented. Being complex software Versum hides a lot of features which have to be explored with the help of the support team or by reading manuals. That manuals are not very detailed. They explain the feature and how to use it but often you can't do it by your self without support. Review Source DJ Denise J. Manager Used the software for: 6-12 months ### "Totally love this software. We have been using Versum for a couple of months now and it's awesome. " March 29, 2018 5.0 Pros It's very easy to use and covers every aspect of our business. Clients love the appointment reminder and online booking feature. Versum is a one stop solution for managing your salon and the price is very reasonable. Cons Would love to be able to link Versum reviews to my google business account. Or even to add a link to google. Review Source SP Simon P. director Used the software for: 1-2 years ### "Versum is the main tool for my team to manage bookings and keep the customers update about promos." May 13, 2017 5.0 Pros \- marketing tools: mailing, text messages - customer service - constant development of platform - great Web experience letting my team to use the system on various OSes Review Source JE Justin E. Salon Owner Retail Used the software for: Less than 6 months ### "Excellent system with very good customer support and our clients love it!" April 27, 2017 5.0 We have been using Versum for around 5 months now and we are very impressed with our experience. We have found the customer service and support to be excellent, the system itself is very user friendly and the online booking aspect is loved by our customers as it is incredibly easy to use and works as it should. Before switching to Versum, we tried numerous other online booking systems out there and have found Versum to be the best by far! We cannont thank Versum enough! You have made it much easier for us to run our business and accept online bookings. Pros The price is great but most importantly the user interface on both the front and back end of the system is perfect and looks professional on our website for customers but also works great for our employees when using it in the salon. Review Source ZS Zuzanna S. Owner Consumer Services Used the software for: 6-12 months ### "It is a great for me " December 12, 2017 5.0 I can send emails to my clients without additional newsletter. Pros It is very easy to use, I have No problems with it, love newsletter and system Which send e-mails to our clients. My workers like it as well Cons Maybe only the think that sometimes it doesn't let us to Enter because of high use and it is overloaded, but it happens very rare. Review Source EZ Ewelina Z. Beauty therapist/salon Owner Used the software for: 6-12 months ### "Very easy to use, I can check my calendar any time, everywhere!" May 11, 2017 5.0 Easy access to my calendar Pros That I can check my calendar everywhere and take bookings even when I am shopping! is very easy to use, clients can make booking on it's own and they got reminder day before appointment. I can personalise messages to clients. Clients can check what kind of treatments I am offering. Cons Review Source VC Valentina C. Salon owner Cosmetics Used the software for: Less than 6 months ### "Amazing" July 5, 2019 5.0 I'm very pleased Pros I'm really impressed by the customized customer service, super fast and professional, no false promises, just simply straight forward and very easy to use !! Cons Is simple and effective, is cheap and it works exactly the same as treatwell Switched from [Treatwell](https://www.capterra.com/p/181827/Treatwell/) High monthly fees Review Source JA John A. Director Retail Used the software for: Less than 6 months ### "Great salon software" May 25, 2020 5.0 Excellent overall experience and the customer support re the setup is outstanding Pros The ease of use and the adaptable functionality Cons Lack of Point of sale function Lack of online store Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) Reason for choosing Versum Value for money and services offered along with the great customer service Review Source AK Agnieszka K. Manager Used the software for: Less than 6 months ### "Overall the system is easy to use and makes managing a business salon a lot easier. " November 4, 2017 5.0 Pros It automatically allocates the amount we need for clients, allowing for easier scheduling. Hairdressers are able to see their work schedule when they're not in the salon. Cancellations or any other changes to appointments are easier to introduce rather than it is in a physical appointment book. Cons Unfortunately the software allocates the time for appointments without offering gaps in it while the client is sitting with the colour on her hair, which is the time for another client to be served. This makes scheduling a little bit more tricky as you have to asses the time in your head for when you can have another client. Review Source lC lucia C. manager Cosmetics Used the software for: 1-2 years ### "very good software " January 5, 2017 5.0 very easy to work on versum nice experience i recommend versum software )))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))))) Review Source SW Sandy W. Business owner Used the software for: Less than 6 months ### "Great online booking tool. Easy to use. Good value for money." January 2, 2018 5.0 Pros Versum has excellent and versatile functionality but is simple to use. It is excellent value for money and the support staff were really fantastic in helping us to get set up and switch over from our previous system. It allows us to keep track of all of our bookings and income. Customers can book and also pay online if they wish to and it has really streamlined our booking process. I can't recommend this software highly enough. Cons So far, we haven't really found a downside to this software. We are relatively new to using it but so far it has met or exceeded the expectations of what we require. Review Source SF Stephanie F. Salon Owner Consumer Services Used the software for: Less than 6 months ### "Get Versum" June 29, 2020 5.0 Love all the details it offers to keep track of all your beauty salon information. Keeps you on track and organized. I love this app and the customer service is beyond EXCELLENT!! Anytime I have a question they respond right away. Very friendly too! I would definitely recommend this software. Reasonable price as well. Pros Easy to use, excellent customer service and support! Cons Hard to find where to add retail products. Needs an alert other than email when a client books. Review Source MD Mandy D. Aesthetian Health, Wellness and Fitness Used the software for: Less than 6 months ### "Versum New user review" June 16, 2020 5.0 Hard to do at the moment as I’m such a new user. Pros As a new user of Versum, I am very impressed with the software. I have only just had my training, but as this was very concise, I’m super keen to try it out and hopefully get the most out of it for marketing and love how user friendly the booking system seems. Cons Nothing at the moment, as I’ve literally just started to learn how to use it. Review Source SW Sadie W. Technician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Satisfied customer " May 30, 2019 5.0 GREAT!! Pros Ease-of-use Customer support is excellent It’s not very often you get a phone call and personal help training instead of only an email trying to explain something. Thank you very much Cons I would like more templates for gift cards etc. I would like to see options for more colors for each of your services you offer to show up in your calendar Review Source AJ Angelina J. Skin Expert Health, Wellness and Fitness Used the software for: Less than 6 months ### "Very good! " October 28, 2017 5.0 Mainly all what I need Pros I am a single user, as a small business owner, and I found out that this software very much my needs, reasonable price, does everything that you need from booking to contact clients, use this software like my own website! Very nice online booking!I love it, great customer support! Easy setup. Cons I am happy with everything, for the future, I would like to have included in the online store, products and would be nice to have more options for online payment methods. In the future waiting for new upgrades and features:-) Review Source Similar Products Featured ## Related categories [Salon](https://www.capterra.com/salon-software/)