Best For

While we have customers in a wide variety of industries, we specialize in serving midsize companies in the Real Estate, Financial Services, Nonprofit, and Construction.

Product Details

AvidXchange gives mid-market companies power over their accounts payable process with AP automation solutions that streamline the entire AP process. Our solutions virtually eliminate paper-based processing problems, reduce security risks, and cut processing costs without cutting corners. Whether it's managing invoices, automating approvals, or scheduling payments, our solutions electronically transform your existing processes without you losing any control. Request a demo today!

Contact Details

AvidXchange

http://www.avidxchange.com

Founded in 2000

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

AvidXchange Features

1099 Preparation
Aging Tracking
Approval Process Control
Cash Management
Check Writing
Data Extraction
Duplicate Payment Alert
Electronic Funds Transfer
Fraud Detection
Invoice Processing
PO Reconciliation
Recurring Payments
Vendor Management
Brand Management
CRM
Cash Flow Analysis
Critical Date Alerts
Deal Management
For Appraisers
For Brokers
For Investors
For Property Managers
Portfolio Management
Strategic Planning
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Catalog Management
Contract Management
Fixed Asset Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving/Putaway Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Compliance Management
Contract Management
Inventory Management
Invoice Processing
Purchase Order Management
Requisition Management
Sourcing Management
Spend Management
Supplier Management
Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Tracking
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Property Management
Tax Management
Tenant Portal
Tenant Tracking
Vacancy Tracking
Website Management

AvidXchange Reviews

Showing 5 of 15 reviews
Overall
4.5/5
Ease of Use
4.5/5
Customer Service
4.5/5
Kylee L.
Marketing Account Executive
Marketing and Advertising, 5001-10,000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Invoices and payments made easy!”

OverallGetting check requests processed has never been easier! AvidXchange has made invoice approval processes and workflows so much more efficient and environmentally friendly. Because everything is automated through the software, we have been able to better track and approve our invoices. We would sometimes have invoices lost in the processing phases when we did everything through fax and on paper. Now, because our workflows are streamlined within the software, we have all of that invoice data at our fingertips.
ProsAvidXchange is one of the easiest software platforms I have ever had to learn when it comes to invoicing and payments. Though I am just a user and not an administrator, I do have to send in a lot of check requests and payment requests for our customers and the charities we support. AvidXchange has streamlined this process and eliminated a lot of faxing and paper waste that we once had with our company.
ConsAs a user, I do not have a single complaint with this software. Its incredible functionality makes it great for even the most inexperienced of users. Our entire Marketing team has raved about how easy it is to send invoices and have them processed for review.
Reviewer Source 
Source: Capterra
July 25, 2019
Grace L.
CEO
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
1/5
Ease of Use
1/5
Customer Service
1/5
Features
1/5
Value for Money
1/5
Likelihood to Recommend
0/10
Reviewer Source 
Source: Capterra
June 13, 2019

“Avoid at All Costs”

ProsThere is not much we liked about using this software. The pricing is incredibly high when used with multiple bank accounts. We used the software to manage invoices for condo associations and if you are a property manager, we would highly recommend using Appfolio instead. The user interface is better and there is no charge for bank accounts or for invoice uploads. Plus the cost per invoice is much better in Appfolio.
ConsThe customer support is fairly slow and makes it really hard to solve issues that come up. It's not uncommon for a customer support ticket to remain open for weeks and to need to follow up multiple times. The straw that broke the camels back for us was when we transitioned out, we staying the software for a few days of the next month. The company would not prorate our bill even though we did not use the system in the final month. Bad customer service until the very end.
Reviewer Source 
Source: Capterra
June 13, 2019
Verified Reviewer
Commercial Real Estate, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
May 17, 2019

“An Efficient Invoicing Tool”

OverallAvid has been a solid tool for my company to make purchase orders and pay invoices.
ProsIt's relatively easy to use and I really like the comment feature that allows you to easily communicate with the next approvers in the workflow. This communication feature is especially helpful when you are working with people in other offices. The Avid processors are efficient at extracting data from invoices when they are sent in which saves data entry time.
ConsSetup and implementation took longer than we would have liked and I personally don't like the interface that much. In addition I've experienced many times when the file was too large (above 5 MB?) for Avid to upload which was frustrating because expense reports often are large files.
Reviewer Source 
Source: Capterra
May 17, 2019
David S.
IT Manager
Electrical/Electronic Manufacturing, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
January 8, 2019

“Our search for AP Automation was quickly over when we found AvidXchange!”

OverallWe were left in a situation where our AP employee left the company and we had a decision to make. Do we hire someone new and hope they understand the process and train them to take this over? Or do we automate this process? For us and a company our size it made sense to automate the system as much as possible. Especially considering how cheap it is with AvidXchange per payment and the "by invoice volume" pricing they have.
ProsThe ability to control every condition, trigger, and step of workflow automation was a huge plus for us. Also knowing that AvidXchange was responsible for the payment to our customers based on automation helped us ease into the fact that we no longer have someone in-house doing this for us. Our AP process completely changed but it was certainly for the better!
ConsAvidXchange coulnd't connect via API or 3rd party integration to our ERP system but we quickly worked around that and the solution in place is fantastic
Reviewer Source 
Source: Capterra
January 8, 2019
Danielle M.
CFO
Real Estate, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 19, 2018

“Avid Xchange”

OverallSo easy to use; love being able to send comments through invoices and everything is well documented - great for audits
ProsCovers all bases and completely paperless
ConsNo cons at all as long as you are using a supported browser
Reviewer Source 
Source: Capterra
December 19, 2018