# Page 6 | AvidXchange Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is AvidXchange the right Accounts Payable solution for you? Explore 208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144102/AvidXchange/reviews --- AvidXchange 4.4 (208) [View alternatives](https://www.capterra.com/p/144102/AvidXchange/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 6 - Reviews of AvidXchange ## Showing most helpful reviews Showing 126-150 of 208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JH Jean H. Adm Assistant Real Estate Used the software for: 2+ years ### "Accounts Payable" March 4, 2024 5.0 Pros It is easy to use the accounts payable area of AVID. Cons It is hard to determine what type of payment the vendor signed up for and who in their organization made the decision (need name, phone number, email and position). Review Source LU Lapio U. Sales Manager Telecommunications Used the software for: 1-2 years ### "A Great Accounting Solution " April 30, 2024 5.0 Pros it comes with great invoice processing and comes with helpful finance and accounting features. Cons Never had issues using AvidXchange. It is helpful. Review Source VR Verified Reviewer Operations Manager Commercial Real Estate Used the software for: 2+ years ### "AvidXchange helps us get our vendors paid quickly" October 10, 2018 4.0 Pros I really appreciate the fact that there is no longer paper invoices floating around the office & potentially getting lost on someone's desk. Cons It would be helpful if there was an easy way to import from a .csv file. Review Source NM Nichole M. Assistant Property Manager Real Estate Used the software for: 2+ years ### "Very efficient " April 27, 2022 5.0 Very efficient Pros Very efficient. quick way to pay vendors on time Cons Always updating. have to log in each time. charges vendors for payment Review Source DW David W. Accounting Manager Non-Profit Organization Management Used the software for: 2+ years ### "Avidxchange review" May 10, 2022 5.0 Pros The ability to make payments in today's remote world. Cons The virtual credit card payment feature can be confusing and lead to unanticipated fees on the vendor's side. Review Source NP Nichol P. Executive Director Hospitality Used the software for: 2+ years ### "Love Avid!" April 27, 2022 4.0 I enjoy Avidpay and have used Avid Invoicing services in the past. I highly recommend both when compared with a more traditional way of processing AP. Pros Avid saves our Business Office Directors time and provides them the information they need when interacting with our vendors. Cons There are a few areas that could be smoother, such as when searching for payments, but overall the software is user friendly and easy to navigate. Review Source BR Barbara R. President Real Estate Used the software for: 2+ years ### "Streamlined A/P Process!" August 19, 2021 5.0 Pros The software is very easy to use; integration with Skyline is seamless. Cons Indexing is sometimes inaccurate. Setting up a new property can be cumbersome. Review Source JB Jaime B. Accountant Real Estate Used the software for: 2+ years ### "Accounting with Avid" August 19, 2021 5.0 Very good, great customer service and a very helpful product Pros The integrations with our other software Cons The log in to look up transactions is not user friendly. Trying to search for a specify transaction is very challenging. Review Source JK Jack K. CFO Investment Management Used the software for: 6-12 months ### "Great Product" February 17, 2023 5.0 Very pleased Pros Ease of UseWorkflow for processing invoicesAffordableConnects seamlessly to our ERP system, Sage Intaact. Cons I do not have any real complaints about the product. Reason for choosing AvidXchange Great productFair PriceEasy to UseConnected seamlessly into Sage Intaact Review Source Omikka C. Accounting Assistant - Office Manager Commercial Real Estate Used the software for: 1-2 years ### "Awesome for invoice tracking and AP" October 17, 2018 5.0 Pros Very easy to set up and use, great customer service. Quick and easy to learn. Cons Indexers. Invisible trolls that come with the software who go in, pull the invoices and assign them where they want, so there may be invoices in random queues that are paid late, unless you check the random queues often. Review Source JF Jennifer F. Accounting Associate Real Estate Used the software for: 2+ years ### "8.19" August 19, 2021 4.0 Pros Avid invoice processing and coding is easily mainstreemed Cons The payments through avid take way too long Review Source KS Kelly S. Accounts Payables Specialist Management Consulting Used the software for: 6-12 months ### "7 month review" February 16, 2023 3.0 The response and help during our initial start up with \[sensitive content hidden\] was fantastic; it was after help let us go to normal channels is where I lost my faith with getting help. Just this week I put in an URGENT email to support and still have not heard back. Pros Less keying for accounting, easy researching of invoices status. Cons Duplicate invoices and approval process, managers are very confused by this and can not move forward with out accounting deleting invoice first, which is causing problems. Strongroom and Caliber do not all ways integrate. Reason for choosing AvidXchange Unaware of any at this time. Review Source CG Caroline G. Tenant Coordinator Real Estate Used the software for: 1-2 years ### "Makes processing invoices effortless!" May 4, 2022 5.0 Super easy to use and teach others how to use as well! Pros I appreciate that all invoices are kept on file electronically. Also, I think it's great that each person on the team reviews an invoice before being processed. Cons I wish there was a spell check option. I also wish there was a way to apply the GL code to multiple line items instead of manually typing them all in. Review Source JS Jeff S. Controller Real Estate Used the software for: 2+ years ### "Avidexchange functionality" September 17, 2021 4.0 Simple and efficient way to process invoice payment Pros Easy way to approve invoices electronically. Easy to communicate with other users of software. Avidpay witthout checks being issued Cons Nothing. The software meets all my requirements of an approver of tenant invoices Review Source NC Nico C. Corporate Accounts Payable Supervisor Real Estate Used the software for: 1-2 years ### "Fantastic Product" June 9, 2022 5.0 Overall, it has been easy to learn and adapt to. Pros I love the ability to track invoices and payments in a central location. Cons Currently some software bugs that cause excess pop ups and additional windows. Review Source KK Kayla K. Senior Financial Accountant Accounting Used the software for: 2+ years ### "AvidXchange 2022" January 31, 2022 4.0 I recommended it to my new job who still uses a paper AP System. Pros I liked that we used this software for multiple locations at a corporate office for property management. We could sort the invoices by date or by location or by vendor Cons Sometimes the delay for invoices showing up in the queue was slow. Review Source aN ashley N. hr Real Estate Used the software for: 6-12 months ### "review" April 15, 2022 3.0 Pros someone else is inputting the data. its electronic. Cons your billing department is a mess. can never get a straight answer, no one ever replies back, had to threaten cancellation of contract to get somewhere. I don't trust the credit reporting analysis given due to the horrible experience with the billing department. Reason for choosing AvidXchange merged with our ap software Review Source JG James G. Facilities Manager Real Estate Used the software for: 1-2 years ### "Super easy" May 3, 2022 5.0 Our contractors love the ease of use with sending in invoices and being paid in a timely manner through Avid. Pros The bill pay system makes everything easier. Cons I cant find anything wrong with Avid or the way it operates. Review Source JC Judi C. Sr. Property Manager Real Estate Used the software for: 1-2 years ### "Avid Review" August 19, 2021 5.0 Pros Easy to use Integration went smoothly and quickly Cons Difficulty in deleting unwanted invoices Review Source SO Steven O. President Real Estate Used the software for: 1-2 years ### "Increased Efficiency" April 28, 2022 5.0 Outstanding. The training was amazing and I was able to get up and running with no hiccups. Pros AvidXchange has simplified my AP process dramatically with no negative impact in the speed in which vendors are paid, if anything it has increased the speed of payment. Cons I have nothing negative to say about this software. Review Source KV Kiara V. Investment Analyst Real Estate Used the software for: 1-2 years ### "Lower level Avid user " February 26, 2024 4.0 Pros Simplified process, workflow with multiple people reviewing Cons Automatically assigning buildings to users, unable to add onto building code without contacting an administrator to be added to workflow Review Source Zeah S. Controller Hospital & Health Care Used the software for: 1-2 years ### "Avid through KeyBank" August 29, 2018 5.0 We have had Avid for a little over a year now and are steadily increasing the invoices that we are sending through the program. Due to our business we cannot currently send all of our invoices through the system. They did a great job of working through our problems at the beginning with respect to uploading and downloading data to and from QuickBooks. Great implementation team and customer service who respond quickly to problems. Pros The single platform that allows us to process and pay invoices with one login Cons Had functional flow issues when logging on that have since implementation been fixed. Review Source TY Tonya Y. Accounts payable manager Commercial Real Estate Used the software for: 2+ years ### " Very helpful and seemed like the most efficient and provided the most ways to obtain info. " September 16, 2017 5.0 Efficiency, workflow and fraud control, reduced data entry, centralized invoice processing and accuracy. Pros Customer service, efficiency, data retainage, ease of finding invoices for vendors and auditors, fraud protection and frequent updates to correct any bugs that are found in the system. Cons That utility cutoff notices are placed in the statement queue and that you are not able to look up avengers invoice by the account number. Review Source Response from AvidXchange September 18, 2017 Hi Tonya, Thanks for the great review! I will pass on your feedback to our Utility team. If you have any questions feel free to reach out to me personally: billking@avidxchange.com Thanks again! KI Kayla I. Accountant Accounting Used the software for: 1-2 years ### "AvidXchange" April 28, 2022 5.0 Pros AvidXchange is very user friendly and easy to navigate. Cons There is nothing I dislike about AvidXchange. Review Source AG Al G. Facilities Director Education Management Used the software for: 2+ years ### "Excellent Software" May 5, 2022 5.0 Pros The menu options are easy to navigate you jump right in without having to have read a how to use manual. Cons I am not happy with secondary verification to access Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.