# Page 8 | AvidXchange Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is AvidXchange the right Accounts Payable solution for you? Explore 208 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144102/AvidXchange/reviews --- AvidXchange 4.4 (208) [View alternatives](https://www.capterra.com/p/144102/AvidXchange/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 8 - Reviews of AvidXchange ## Showing most helpful reviews Showing 176-200 of 208 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Simon M. Vice president -It \\ ISO Banking Used the software for: 1-2 years ### "Invoice approval made easy " April 27, 2022 5.0 since we have started using this product I found it very easy to use and very convenient. it doesn't take me long to approve my bills on time. Pros I use the software to approve invoices. It's very easy to use and if you are not sure about the invoice it has an option where you can see previous invoices from that company to check the consistency. Cons none so far. The software works as it should. Review Source NR Norma R. Assistant Manager Real Estate Used the software for: Less than 6 months ### "AdvidXchange" October 18, 2023 5.0 We just started using this software and has made the daily invoicing easy Pros Vendors are able to send invoices in on their own making it easier on my end Cons I have really not had any cons for this. Review Source Joseph S. Director Of Property Management Commercial Real Estate Used the software for: 6-12 months ### "Worth the investment" January 26, 2019 5.0 Accounts Payable Pros Working with Avid helps make things much more efficient at the office. It would take a lot more time with out it. Cons I wasn't involved in the setup, but my co-workers said it took awhile before things really started working well. Review Source DH Douglas H. Sr. Account Manager Information Technology and Services Used the software for: Less than 6 months ### "Built with user experience! " February 16, 2023 5.0 I find that AvidXchange has better features than most other software. Thanks! Pros I love that it integrates with many related solutions and it’s super simple to use the software. Cons Price is a bit higher than the competition Review Source MS Mark S. Commercial Real Estate Used the software for: 2+ years ### "Good Program" January 26, 2019 5.0 Pros I've been using AVID for a few years and it definitely helps me save time. It is pretty easy to use and I'd definitely recommend it to others. Cons It's been awhile since I set it up, but I remember it was quite a bit of work to get things going. However that is pretty true of most software when getting started. Review Source TW Taylor W. Account Analyst Real Estate Used the software for: 2+ years ### "Keeping up with technology" August 12, 2021 3.0 Overall we are happy with Avid and have no plans to change in the future Pros It has made payables much easier and saved us a ton of time Cons The customer service is not the easiest to deal with at times Review Source JG JOHN G. Media Planner Consumer Services Used the software for: 1-2 years ### "Good Accounting Tool" April 9, 2020 4.0 I was skeptical at first about changing to this software but once I learned the system and all the available features, I found it to be very easy to use and the reporting out of the system was very user friendly. Pros It is easy to enter information into the system and edits are very easy to do. The reporting out of the system was also a marked improvement over our previous software. Cons I really don't have any negatives to talk about. It was so much of an improvement over our previous system. Review Source LL Linda L. Location Manager Hospital & Health Care Used the software for: Less than 6 months ### "Avidxchangem (Exchange stress for success)" February 6, 2020 5.0 My overall experience with AdvidXchange had increase my knowledge of payment systems and made the office more efficient. It's a great tool and it has helped immensely to keep the vendors satisfied. Pros What I like most about Avidxchange is once you submit the documents its done. Payments are made in a timely manner and you can review payments that have cleared. It enhances the account payable and receivable processing because with more checks and balances and less paper. Cons There is not thing that I don't like about this software. Once you are at ease with all of the features, it because a great resource tool. Review Source AM Alan M. President Construction Used the software for: 6-12 months ### "Stay Away from Avid" December 6, 2023 1.0 Pros Direct Deposit. Online system, but doesn't always work Cons Terrible customer support. High Fees. They put holds on payments multiple times delaying payments Review Source Response from AvidXchange August 8, 2024 Hi Alan, I am so sorry to hear you had a negative experience with AvidXchange. We have taken many steps in the last year to improve our customer experience, including increasing payment speeds and system reliability. Have you experienced these improvements? If so, we would be so grateful if you would revise your review to reflect that. If not, please feel free to reach out to CERT@avidxchange.com for further assistance. AB Angie B. Property Management Accountant Real Estate Used the software for: 1-2 years ### "AvidXchange" April 27, 2022 4.0 Wouldn't trade it for anything at this point! Pros Allowing us to go to a paperless environment. Avid gives our accounts payable department freedom from the full data entry of the invoices so that she can focus her attentions on other matters. Cons Sometimes the payments take too long to get to the vendors. Review Source BL Bryan L. Fund Accountant Real Estate Used the software for: 1-2 years ### "Stress Free" April 27, 2022 5.0 Not managing an AP function relieves a significant speedbump. Pros Outsourced payment processing that simply works. The lack of human interaction for something so mechanical is a boon to our workflow. Cons I'd like to see more integration with Yardi in regards to check clearing for vendor management. Review Source LC Lisa C. Exec Admin Real Estate Used the software for: 1-2 years ### "Simplified Work Flow" May 3, 2022 5.0 Pros Our invoices need to be approved by several people on our team, Avid has streamlined this process and helped us with remote capabilities. Cons Sometimes the system is down or not responding. Review Source AS Andy S. Senior Property Accountant Real Estate Used the software for: 1-2 years ### "Easy to Use AP Processing Software" April 18, 2019 5.0 This saves us time and money every week. Pros This has been a time and money saver for me. Able to have invoices uploaded directly to the portal, and approve and have Avid pay the items on our behalf. No longer need to worry about doing costly and timely check runs every week. Cons I don't have any complaints at this time for how we use the software. Review Source BC Bridget C. real estate Real Estate Used the software for: 2+ years ### "AvidxChange Review" October 6, 2020 5.0 I have had a great overall experience and have recommended it to many others. Pros It makes coding invoices and processing checks seamless. It avoids the uncertainty of the USPS and invoices that are sent in the mail being lost Cons The system at times can not be the most user friendly. It would be helpful for the interface to be updated Review Source VR Verified Reviewer Experienced Managing Consultant Management Consulting Used the software for: Less than 6 months ### "AvidXchange for Invoice Approval" October 24, 2018 5.0 Pros AvidXchange is excellent for tracking invoices through from entry to approval. The system allows for the creation of workflows to ensure invoices are being approved by appropriate individuals. Invoice approval information is retained historically, which allows for an audit trail that can be shared with auditors. Cons Sometimes the files to attach are too large so you have to cut them down or compress to get them to upload. Review Source TL Tommy L. Accountant Used the software for: 6-12 months ### "We use avid to track ap invoices and cut payments to vendors." November 17, 2017 5.0 Pros Super intuitive system. Easy to learn and the functionality is great. I have not had any contact with customer support because it is easy to use. Cons We had a couple of glitches in the implementation of the software that support has a hard time fixing because of the sheer amount we were putting into the system. Review Source Response from AvidXchange December 28, 2017 Hi Tommy - Thanks for leaving such a nice review! Glad that you're loving the simplicity. If you have a few minutes to spare, would you be so kind and email me a few details about the implementation issues that you are experiencing? We're always trying to get better, so would love to hear from you. i can be reached directly billking \[at\] avidxchange.com. Thanks a bunch! MR Michelle R. Development assets administered assistant Government Relations Used the software for: 1-2 years ### "Good product " April 27, 2022 4.0 Great Pros Very easy to use. Customer service is always so helpful. Cons Not applicable. I have yet to come across any cons at the moment. Review Source CS Chang S. staff accountant Real Estate Used the software for: 6-12 months ### "Review" August 19, 2021 4.0 Neutral, no bad, no good. Pros It's web based, no need to install large size software in PC. Save a lot of space. Cons It can't save some information to process same workflow again, like search record, report's format. Review Source SW Sabrena W. Executive Admin Asst Real Estate Used the software for: Less than 6 months ### "Great Tool for High Volume Business" May 3, 2022 5.0 Pros Very user friendly, saves time and creates electronic files. Cons The site is a bit overwhelming with options Review Source VR Verified Reviewer Freelance Internet Used the software for: Less than 6 months ### "Una alternativa interesante" November 19, 2022 5.0 Pros Suele ser bastante versatil ademas de ser sumamente sencillo de utilizar, sumado a su interfaz que es bastante agradable visualmente. Cons Honestamente, no he encontrado ningun punto en contra, lo cual, de momento lo vuelve una muy buena señal. Review Source AP Alpa P. Accounting manager Accounting Used the software for: 6-12 months ### "Accounting Manager " April 28, 2022 5.0 Pros Being able to view invoices with ease and how it communicates to our accounting system to let me know check numbers Cons Sometimes it takes a while for help when we are having issues. Review Source JW Joan W. Finance Analyst Used the software for: Less than 6 months ### "We use Avid for invoice processing. " April 30, 2018 5.0 Pros The ability for volunteers and staff members have access to submit reimbursement requests is very helpful. Vendors also send their invoices to AvidXchange and the Avid processors extract the data from the invoices and reimbursement requests. Very helpful for our company. Cons I feel sometimes the processors are in a hurry and mistype a vendor name or a campus location which creates an error on our end that we have to correct. Review Source RH Rachel H. Curriculum Writer Religious Institutions Used the software for: 6-12 months ### "A+ for AvidXchange" May 25, 2019 5.0 We've been so pleased with our transition to AvidXchange and the support we've received throughout the process. Pros It is simple to learn and maintain, and it streamlines our invoice processing and purchase orders. Teams across our organization can submit for reimbursements quickly, contractors can be paid easily, and paper waste is significantly reduced. Customer service is excellent. Cons The purchase order system isn't exactly perfect for our organization, but the small issues we've found aren't because of an issue with Avid; it's more about the way our organization is set up. Review Source DJH Dr. Janora H. Principal Education Management Used the software for: Less than 6 months ### "Easy to Use Software" February 26, 2024 5.0 Pros The ease to see and approve invoices was a huge help. Cons I never could figure out how to get live time notifications Review Source BD Brian D. Accountant Used the software for: ### "Saw this demo at a tradeshow and saw many benefits" March 23, 2018 4.0 Pros This is an excellent AP system that automates the process for larger businesses to cut down on a large percentage of paper and time that companies spend a lot of resources on. Cons The software works great. We are smaller so it's not really for us but as companies expand, they should not increase AP workforce; this is an alternative. 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