# Acquia Cloud Platform Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Acquia Cloud Platform the right Content Management solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144103/Acquia/reviews

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Acquia Cloud Platform

4.3 (7)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Acquia Cloud Platform

Ease of use

4.1

Customer Service

4.7

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Web Development Manager  
Computer Software  
Used the software for: Less than 6 months

### "White glove service for hosting Drupal"

September 6, 2018

5.0

Overall security, and timely restoration of service in the event of a problem are most important. The vendor's ability to respond to requests and fix problems is second most important, this is linked with the need to reduce the burden on our resources. Acquia exceeds expectations in all these areas.

Pros

Platform and Infrastructure / Reliability and SLA are best in class. The technical support model results in a reduction in burden to our resources. Leader in industry reviews (Forrester / Gartner). Has all the compliance and certifications we require. Security for network, firewall, application layers and system updates and security patching support.

Cons

Acquia has a high cost, at 100k annually. It's important to understand that the service replaces a FTE.

Review Source

VR

Verified Reviewer  
Computer Engineer  
Computer Software  
Used the software for: 1-2 years

### "Scalability and Performance"

June 19, 2023

4.0

Pros

Acquia Cloud Platform offers scalability, allowing your website or application to handle high traffic loads efficiently.

Cons

While the Drupal specialization is beneficial for Drupal-based projects, it might not be the best fit if you're using other content management systems (CMS) or frameworks.

Review Source

EA

Elisandra A.  
Profesora y artesana  
Arts and Crafts  
Used the software for: 6-12 months

### "I highly recommend this application, it is great."

August 22, 2021

3.0

In general, business processes in the digital field become smarter and easier, the good thing that allows you to build relationships with customers and grow the digital business.

Pros

Easy to use, provides technical assistance, is one of the best in its field, excellent technical support, very reliable.

Cons

The only thing against is that it has a high cost, 100k per year

Review Source

VR

Verified Reviewer  
Multimedia specialist (web content, design and development)  
Higher Education  
Used the software for: Less than 6 months

### "An excellent addition to Drupal"

February 12, 2019

5.0

Pros

Acquia makes it much easier to get non-technical people in our organization involved in content management on our websites and adds great functionality around the user experience.

Cons

I mean, if it were free that'd be even better, but...

Review Source

nT

nana T.  
accountant  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Digital possibilities"

February 13, 2021

5.0

Overall with the help of Acquia business processes in digital field gets smarter and easier.

Pros

I like that Acquia platform gives me opportunity to build relationships with customers, grow digital business.

Cons

I think the main negative side is that the aoftware isn't easy to use. I need some trainings in order to use it well.

Review Source

VR

Verified Reviewer  
Web Specialist  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Great platform for Drupal services"

February 12, 2019

4.0

Pros

They provide everything you need for a Drupal installation, including some extras that aren't standard with the platform. We were able to launch quickly and efficiently.

Cons

A few of the solutions seem overengineered, without a tiered approach that might be better suited for smaller businesses/projects. Or, conversely, you wind up having to pay for the full service before you're fully ready to embrace it.

Review Source

VR

Verified Reviewer  
Managing Director  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Excellent Service Offering"

November 11, 2019

4.0

Pros

As an early player to Drupal hosting , Acquia so far has very good foundation and reliability across all services

Cons

Seems a slight financial over-spend, there are equally good but more cost effective options

Review Source

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