# Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Craftybase the right Manufacturing solution for you? Explore 245 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144117/Craftybase/reviews --- Craftybase 4.6 (245) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Craftybase Ease of use 4.3 Customer Service 4.7 ## Pros and Cons in Reviews RR Rebecca R OwnerArts and Crafts, Self-employedUsed the software for: 1-2 years. “It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress.“ January 21, 2026 SA Sheridan A Business ownerArts and Crafts, Self-employedUsed the software for: 6-12 months. “Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out of stock, this leads me to pen and paper for every manufacturer I need to make that day.“ August 2, 2025 MM Michelle M FounderRetail, Self-employedUsed the software for: I used a free trial. “I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory“ January 5, 2026 LA Lina A Logistics ManagerCosmetics, 2 - 10 employeesUsed the software for: More than 2 years. “I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files.“ March 5, 2026 JF JOHN F Director BakerFood Production, Self-employedUsed the software for: Less than 6 months. “From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine“ April 2, 2026 Lanae R OwnerCosmetics, 2 - 10 employeesUsed the software for: More than 2 years. “This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and taking notes about each manufacture is a little bit challenging.“ August 3, 2025 MD Marilyn D Sole proprietorArts and Crafts, Self-employedUsed the software for: 1-2 years. “I converted from an excel- based spreadsheet system and Craftybase saves me so much time and headache when calculating cost of my products and keeping track of my inventory. Whenever I have an inquiry about anything, someone always gets back to me quickly.“ August 1, 2025 GM Gaby M Director of PackagingLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “Craftybase isn't quite set up for the type of business we run and the current UI has some small setbacks.“ December 8, 2025 ## Showing most helpful reviews Showing 1-25 of 245 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Pete C. COO Alternative Medicine Used the software for: 1-2 years ### "Craftybase provides me with everything I need and is really easy!" August 1, 2025 5.0 My overall experience with Craftybase has been great. The learning curve for the system was very fast and it was very easy to figure out how I should set up my recipes, products, and manufactures. Pros Craftybase is able to keep accounts of my purchase orders, inventory and manufactures. It is also very flexible in allowing me to make manual adjustments when needed. I can always count on craftybase to keep records of my ongoing product costs and inventory counts. Cons I would like to be able to create Purchase Orders to send to vendors directly from inside of Craftybase. It would allow my order emails to be more standardized. Reason for choosing Craftybase Craftybase integrates well with many platforms Review Source SK Sarah K. Soap Witch Cosmetics Used the software for: 1-2 years ### "Amazing basic functionality, customer support, and impressive ongoing improvements" April 6, 2026 5.0 Overall, I love craftybase. Prior to using it, I was using spreadsheets and magic. Craftybase is a huge improvement to that sort of system, though I still use a little magic. Pros Craftybase has vastly improved how easily I can track my materials and product inventory for my soap, candle, and body care product business. I subscribed in 2024. There are a lot of thoughtful details in how you can set up not just recipes, but recipe precursors, that saves me a lot of time and works well with how I make master batches. It's also been great in terms of syncing with my website on woocommerce, and when there have been issues (probably entirely due to woocommerce), customer support has been so responsive and even followed up down the line to see if the issues have gotten better. Plus, they've introduced improvements in the syncing capabilities with online merchant platforms since I joined craftybase. Cons There are still issues in how the products sync with woocommerce, but the team has been really responsive to those and I fully trust fixes are in the works. For example, I use product bundling plugins on my website, and they don't sync properly with craftybase. They don't actually sync properly with woocommerce either haha. So many complex backend issues that I'm sure compete across the different merchant platforms. I've been really impressed with how they handle things. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because spreadsheets weren't going to be sustainable as I scaled my production up. Review Source SG Stephanie G. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Wish it had a few more features" November 24, 2025 3.0 Overall it's been an improvement over Soapmaker and I like being able to assign projects and check things from home. Support has been fairly responsive and helpful. Setup took a lot of time and some of my employees haven't liked how long it takes to get their batch paperwork going. Printing is laborious sometimes. Pros I do like the capabilities and it being on the cloud. However there are some features that would be helpful. It made my organic inspection easy because I could just easily pull up the batches for my mass balance audit. Cons I don't like that when I assign a manufacture it doesn't give any warning about a low-stock component/material. I don't like that I can't easily see what projects have been assigned to what employee. I've love daily email digests that tell me what needs to get on order, what we're getting low on. I'd love to be able to have batch numbers that are just numerical. Right now they're both letters and numbers so I had to get new batch guns for marking my batches. It's laborious to have to change the batch numbers on the guns. I'd love to be able to see what's on hand vs. what the batch will take when I go to assign a manufacture. I'd love a button on the "manufacture's" page where I could pull up an employee's assigned projects and there would be buttons where I could see all "work in progress" "not complete" and "recently completed." Would be nice to receive an email when a batch is marked off as completed. Or if a batch status changes - X employee has started working on X batch. That would be awesome. Would love time trackers for employees so I could accurately track how long a batch is taking. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Craftybase Price and Quickbooks is very laborious and dumb Switched from [SoapUI](https://www.capterra.com/p/170648/SoapUI/) I was not using SoapUI I was using SoapMaker Pro 3.0 but it's not on the list here. I switched so i had a cloud-based solution with more features. Review Source CM Carmen M. Owner Printing Used the software for: 2+ years ### "Great ERP and manufacturing solution for makers!" May 13, 2026 5.0 Overall, I think the software is effective and it does what I need it to do. I love that I can manage inventory and create recipes to help track costs associated with custom products. It also shows you the the cost involved so you know if you are charging enough. Pros I love the support and functionality of the software. It's the best I've found for makers as far as an ERP system. Cons I'd like to see a little more control given when it comes to deleting or merging products in bulk. I'd also like it if we could exclude some items from being imported from sales channels so if you wanted to have drop shipped items, they do not get pulled into your products section. They're constantly updating the software so hopefully this will be something in the near future. Switched from [Inventoria](https://www.capterra.com/p/187122/Inventoria/) Support was non-existent at the time we used them. You had to use Slack and even we we used it, they were slow to respond. Also, too many bugs with their software. Review Source JF JOHN F. Director Baker Food Production Used the software for: Less than 6 months ### "How do I feel about Craftbase? Thankful it is there" April 2, 2026 5.0 Awesome. From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine Pros I loved the support the product offers. There is a lot of in product support and lots of instruction but I am a huge overthinker and the email support function was just amazing. It helped me get to grips with things and later on when I had to suspend my subscription due to a health issue that meant I couldnt work, they showed me how to capture and save my data for when i restart. It took me a little time to figure out what product features I needed and again getting me to the right solution I got great support. I had previously used a competitor product mainly because it was free. I was new to baking and software and discovered - as I tried to get reports sorted etc - that I needed a more professional piece of software and Craftybase is it. Cons It is a little more complicated than it first looks so read the help sheets and think about structure. SKUs are not compulsory but better you use them . I learn by doing rather than reading so I eventually had to start again with things. But it was no problem to the guys at teh other end of the email! And understanding what the "units" are can be tricky - at least I struggled with that for a while Switched from [Bake That Batter](https://www.capterra.com/p/10038252/Bake-That-Batter/) Bake diary ceased trading; Bake that batter was focussed on home bakers so features like inventory and compliance tracking were not on the development plan when i needed them Review Source Janice Q. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Exactly what I was looking for in an inventory management software!" August 3, 2025 5.0 Overall, Craftybase is exactly what I was looking for when I was wanting to track my inventory and products, and I love that I can set different levels of pricing and see what my profit margin is. Pros I love Craftybase because it is so easy to get started. They offer a 2-week free trial, which is basically the amount of time it took to get most of my materials and products entered. It integrates with many other software programs so it is that much easier to keep track of inventory. The pricing is reasonable, and if you can't find your answer in their chat bot, an email will get you a friendly person responding to you within 2 business days usually. They have made some updates on the look of the site, which was much needed, and they are very open to hearing your suggestions on how to make the program work better for you. I have not had many problems with the program, and the few that I have had were handled very well by the customer service department. Cons There are a few things that I would like to have as options on the site, but they are very minor (such as: drop-downs for categories, etc) It would also be nice to have the price charged in CAD, but again, a minor thing. Alternatives considered [Katana](https://www.capterra.com/p/197171/Katana/)[SKULabs](https://www.capterra.com/p/148441/SKULabs/) Reason for choosing Craftybase Pricing, integrations, ease of use, and it was exactly what I was looking for in an inventory software program, where the other ones were missing some elements that I wanted/needed. Review Source Karin M. Owner Operator Arts and Crafts Used the software for: 1-2 years ### "Small Maker Business in the Real World" August 2, 2025 4.0 I finally have a program that I don't dread doing my paperwork and helps at tax time with the reports Pros As a small maker business, this is easy to use and set up. I love the manual and prompts for inventory. I tried other programs that cost monthly and this is easier and overall cost is scalable. Cons Set up was from the beginning. My spreadsheets and other programs didn't translate well. If I use scraps or left overs there is no tracking. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing Craftybase expense and too big for what i needed. Not built for small business manufacturing Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) expense and too big for what i needed. Not built for small business manufacturing Review Source HH Heather H. Owner Arts and Crafts Used the software for: 2+ years ### "Worth the cost" May 11, 2026 5.0 Pros The ability to easily and accurately track my purchases, orders, materials and products. I tried to do this for with Excel spreadsheets for years and I as constantly struggling to account for extra/missing materials and inventory that was all due to user error on my part. Craftybase is really slick and I won’t go back. Cons It’s a bit expensive for my low-volume knitting hobby sales - even though I only do Pro level ($240/yr), I probably only gross 2-4x the subscription cost. Not being able to run more reports at this cost level is sometimes frustrating. And I’m not selling on Etsy any more, doing craft shows, so order tracking is now manual for me. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was impossible to be accurate at my skill level - Craftsybase had it all built in. Review Source Robin C. Owner Retail Used the software for: 6-12 months ### "Best inventory bookeeping software" August 2, 2025 4.0 Very good inventory product and couldn't keep things straight without it. The cost for this is so much better than other software programs. Pros The cost and adaptability after switching from quickbooks. Very helpful customer service to help me make this eork for my needs. Cons Needs to smooth somethings about entering repeat info but it is a work in progress and customer service works with you for what ever you need help with. Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Craftybase Cost and being able to easily switch from quickbooks Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) They discontinued support for the product i was using Review Source JV Joseph V. Owner Operator Retail Used the software for: Less than 6 months ### "Would recommend" April 9, 2026 5.0 There is a learning curve, but that is not a fault. I have enjoyed the experience overall, and have learned a lot. Pros The software itself is great, well thought-out, and comprehensive. Most of the time if I need a feature, it is already there and teaches me more. It also seems they are consistently developing and are taking feedback to build in new features. The customer service has been solid and fairly quick to respond. Cons For a truly small business, the pricing and consistent feature-baiting to the next subscription are almost not viable. I am going to see how this goes for a while, but I may have to simply bail on the software if I can't afford it. From the buyer standpoint I think much more should be available at the basic tier. Review Source RC Resa C. Owner Consumer Goods Used the software for: 1-2 years ### "Excellent Inventory Management Software" August 2, 2025 5.0 The cost is reasonable for the time it saves and how effective it is in the management of my business and cost tracking which is helpful in pricing my handmade goods. Pros Once it is setup if you stay on top of your inventory and material purchases it sure makes tax time easier to handle. Cons The learning curve was big. But once you used the software and really just follow video instructions and the craftybase team is knowledgeable as well Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) That software was not as intuitive as craftybase Review Source JM Josh M. Warehouse and Fulfullment Supervisor Consumer Goods Used the software for: 6-12 months ### "Crafty is Simple and Straightforward. Worth the Money" July 11, 2023 5.0 Crafty has streamlined our inventory management, with a slight learning curve and ability to handle the needs of our business. So far we are very happy with the software and excited to see how it evolves. Small issues are to be expected with such a system handling so much data everyday, the support team is friendly and efficient. Pros The ease of setting up everything and the user interface is very friendly and easy to navigate. Cons We had some trouble with the "Product Bundle" process when compenentizing our products, a lot of our wholesale sales channels include "Tester" products which is the same as the product. This created duplicates of products in Crafty which resulted in us having to spend more time fixing issues. Alternatives considered [MRPeasy](https://www.capterra.com/p/134177/MRPEasy/) Reason for choosing Craftybase Crafty seemed to suite our needs more, pricing was very fair and UI was approachable for all staff. Switched from [inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/) InFlow was very expensive and too complicated for our small candle company. Review Source RR Rebecca R. Owner Arts and Crafts Used the software for: 1-2 years ### "Great Program" January 21, 2026 5.0 Craftybase has been an absolute game-changer for my small, witchy craft business. Their customer service is always on point—whether I have a general question or run into a technical issue, they’re friendly, helpful, and incredibly quick to respond. Pros The program itself is amazing. It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress. Everything feels intuitive and thoughtfully designed for makers. Cons At this time, my only real challenge is around returns and exchanges. There isn’t currently an option within orders to process a customer return or exchange. I’ve tried using negative adjustments as a workaround, but it doesn’t fully capture the transaction the way a true return or exchange feature would. Similarly, on the purchasing side, there isn’t a way to create a vendor credit memo or process a refund for materials that were returned. Having built-in return, exchange, and credit memo functionality—for both customers and vendors—would make the system even more complete and eliminate the need for workarounds.Overall, this is a minor gap in an otherwise excellent program. Review Source Response from Craftybase January 28, 2026 Thank you so much for taking the time to share your experience! Hearing that Craftybase has made life easier for your witchy craft business means the world to us. Managing all those materials, products, and events can feel like herding cats, so knowing you’ve found some calm in the chaos with Craftybase is exactly why we do what we do. You’re spot on about the gaps around returns, exchanges, and vendor credits. I can share they are on the roadmap, so I've ensured your vote has been recorded and we'll be in touch directly when we have news to share. And thank you for the kind words about our support crew. Friendly, fast help is what we’d want for our own business, so that’s what we aim to deliver every single time. LM Lynne M. Owner Designer Creator Retail Used the software for: 2+ years ### "Highly Recommend - The easiest materials, products, process & management & reporting program " August 22, 2025 5.0 Everyone at Craftybase are only too happy to help & are very knowledgeable. It does have everything I could want in a program to account for every aspect of my business. I'll happily recommend this to anyone needing to keep track of everything. Pros I've been using Craftbase for many years now & have found it so useful with everything I need to track. From adding purchases for matierials, adding products etc, I can keep track of everything associated to my business, process & production management accounting etc. There are also many different reports you can run. Even though I'm in the UK with a different time zone, I always receive very prompt replies from Customer Support with solutions to my queries. Cons I honestly can't think of anything negative about Craftybase & will continue using it for years to come. Review Source SR Summer R. Owner Wholesale Used the software for: 2+ years ### "Good Platform for Crafters" August 1, 2025 5.0 Easy to use. Good platform for crafters. Staff is very responsive and always address bugs or issues. Pros Easy to use to create products, recipes, track purchases, manage inventory and orders. It also offers many reports like Profit & Loss, Customers, Orders, Material, Manufacture & Product Tracking. Cons The monthly subscription is a bit pricey especially with the exchange rate to CAD. I'm sure the order imports are streamlined on the US version, but in Canada, I wish I had the ability to edit imported order prices or an editable exchange rate feature would be added. The exchange rate is assumed when the order is imported, but it's not accurate to what the actual payouts are, so I end up having to copy my order to be able to edit prices and delete the imported version. Review Source PC Patrina C. Owner Cosmetics Used the software for: Less than 6 months ### "Third Times a Charm!" February 11, 2025 5.0 Overall I love Craftybase, its been hard for me getting started, but now that I have, I see the wonderful advantages, and I am so proud of myself for seeing this through this time, and making my business 100% better organized. I am looking forward to all of the data I can look at as we grow with this program Thanks to all the wonderful reports you have access to with Craftybase! Pros As a product maker keeping up with all our supplies and materials has been an absolute nightmare as we have grown through the years, moving forward we needed to do something different, but there was not an answer for our unique industry, until we found Craftybase, I can't describe the joy of finally getting my inventory, recipes, materials all finally organized, and within a few clicks of the keyboard I know exactly what I have on hand, what I need to order, what I can wait to order, no more ordering things we don't need by accident, and the reports that come along with Craftybase are an absolute HUGE BONUS! I truly LOVE this program. Cons I have subscribed to Craftybase 3 times! Each time it seemed so overwhelming, and I was having a difficult time with the learning curve, plus I tried it the first time right before our Christmas season kicked off and I was already overwhelmed with that and gave up on CB, the 2nd time once again, right before my busy holiday season, this time I started in January the slowest time of the year for me, and I have been able to concentrate on the task at hand, it is no easy undertaking, but I understand the program 100% better this go round and I am almost finished with the bulk of the materials, recipes, inventory, etc. and I see light at the end of the tunnel now! This program, now that I understand it, is absolutely AMAZING! I knew it would be, but it is ALOT of work to get it going, and as a small business owner, extra time is something of a rarity, and this is a large task to get CB going. So far the thing I really don't like....I need to update inventory twice, once in Craftybase when we make the manufacture, then I must turn around and update it in my Shopify, if I do not update in my Shopify, our Point of Sale in store forces us to do additional steps on the register to complete the sale, so thus a pain, but bearable, but it would be fantastic if the manufacture we created automatically updated our stock in Shopify. Review Source Hannah H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Enjoy Using" August 2, 2025 5.0 I really enjoy using Craftybase to help run my business. It's a wonderful tool for keeping track of everything I need to get the jon done. Pros It tracks everything for me; orders, expenses, manufactures,all my products. It makes my business easier to run. Cons I think what Is most want is a way to capture the total of a client in any given quarter. Right now you have to download a report and it's just an extra step. Review Source RR Rebekah R. Owner Retail Used the software for: Less than 6 months ### "Wonderfully Splendid!" August 1, 2025 5.0 It’s a fantastic system and better than the other systems that are available. I was so happy to be able to edit things, that made my life so much easier! Pros I loved the ease of usage. There is a bit of a learning curve in the beginning but there are many videos available to help guide you through self- setup. If you’re feeling less savvy, the team offers a 1:1 meeting to help you as well. I love that this system is more easy to use and more visually appealing than the other systems I had tried. The system flows well together and it allows you to edit things when you mess up on an entry. Cons I don’t know of anything negative to say. The only issues I had were self made. I needed to learn how to use it and I messed up a few times along the way! Review Source LL Lanie L. Owner Internet Used the software for: 2+ years ### "Craftybase is good for small crafters" August 2, 2025 5.0 I like everything except synching my Etsy inventory within Craftybase inventory. For some reason, I’m unable to get my sku numbers to match. I’ve tried to get help via email support, but it hasn’t been successful after many email exchanges. I really need to talk this through with a live support person. Pros Craftybase is reasonably priced for small crafters. It’s fairly easy to use and helps me manage thousands of inventory items. Cons Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. I’ve exchanged many emails but never was able to get a resolution. Review Source LW Lacy W. Owner Cosmetics Used the software for: 1-2 years ### "Why Craftybase is a must for any small business." August 1, 2025 5.0 Having used Craftybase for my small business for a number of years I find it to be very intuitive and comprehensive. It syncs with my Shopify store seamlessly as well. I don't use other super expensive add-ons or other programs as everything is at my fingertips here. Pros I love using Craftybase for my small handcrafted bodycare business. From Cogs to Inventory, it's a breeze with this tool! Cons There is honestly nothing I don't like about Craftybase. If I absolutely had to find something to pick at "maybe" it would be the price because of course we all want to spend less on keeping our business up to date. But really, it's affordable and cost effective in my opinion. Review Source MS Michelle S. Owner Artisan Luxury Goods & Jewelry Used the software for: 1-2 years ### "Michelle's review" May 8, 2025 5.0 Love all the aspects of it, and am finding little nuances as I continue to use it. Pros I am a jeweler and keeping track of gemstone and metal inventory was impossible until I started using Craftybase. The best part is once you have your inventory in, it takes minutes to manufacture and it automatically deducts from inventory. Cons Once you figure out the ins and outs, there nothing I really dislike. Review Source SK Stamos K. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Pretty good " August 1, 2025 4.0 Overall, Craftybase has been helpful for tracking inventory and costs, but it took time to understand the reports. Pros Profit and loss reports where very good, but also the purchase tracking was also very good too.!!!!! Cons Navigating some of the reporting features can be confusing at first, and the interface isn’t very intuitive. Review Source AM Andy M. Senior Account Executive Health, Wellness and Fitness Used the software for: 1-2 years ### "A very good tool on the market" June 27, 2025 5.0 The tool is great for tracking handmade inventory, but could use better UX and more integration options. Pros Craftybase simplifies inventory and cost tracking, its the perfect tool for small handmade product sellers. Cons Craftybase's steep learning curve and limited integrations make Craftybase tough for some small businesses. Review Source LC Lisa C. Owner Retail Used the software for: Less than 6 months ### "Perfect app for anyone wanting to know their numbers in the candle industry! " January 17, 2025 5.0 The experience has been amazing. The onboarding steps make sense and are easy to accomplish. When I needed help the customer support was fantastic! Pros This app takes everything I was doing manually and transforms it into an easy system with a ton of great data. Cons Nothing really, maybe just that it is charged in US dollars and I'm in Canada, but that's fairly common for apps. Review Source MD Marissa D. Owner and Artisan Luxury Goods & Jewelry Used the software for: 6-12 months ### "Essential for a small product-based business" July 4, 2024 5.0 At this point, craftybase is essential to my business. It has its bugs and doesn't always have an easy way to get pack to my previous screen after clicking through to another element but that is minor compared to the benefit Pros It keeps me organized without having to make a million excel documents. Product/material stock numbers are automatically adjusted when you make an order/manufacture. The recipe option is also super helpful because sometimes I can't remember exactly which size/style of hardware I used to create a product Cons If you forget to enter a product "manufacture" and update the quantity through a "stocktake", it won't calculate cost for an order. The import function added multiple items from my different integration sites even with matching SKU's. This took a while to fix and ultimately I downgraded my subscription because I didn't find benefit from the higher tier (I also only have a few orders a month to enter so order import wasn't very high on my priority list) Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.