--- title: "Stocksmith Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Stocksmith Software - reviews, pricing plans, popular comparisons to other Accounting products and more." source_url: "https://www.capterra.com/p/144117/Craftybase/" page_type: "product" language: "en" --- # Stocksmith Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Stocksmith ## What is Stocksmith? Tired of juggling spreadsheets, receipts, and missing inventory? Stocksmith (formally Craftybase) is the inventory and manufacturing platform built for hands-on makers, indie brands, and small manufacturers selling direct to customers. Track every material and product in real time, manage batch production the way you actually work, and always know your true costs and margins—no accounting degree required. Stocksmith connects to your sales channels (Etsy, Shopify, Amazon, and more), giving you a single, clear view of your stock and orders. With tax-ready reports, powerful profitability insights, and friendly, expert support, Stocksmith helps you run a business that’s as organized as it is creative. Whether you’re just starting out or growing fast, Stocksmith grows with you—so you never have to outgrow your system. ## What is Stocksmith used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Manufacturing](https://www.capterra.com/manufacturing-software/)[Inventory Control](https://www.capterra.com/inventory-control-software/) Recognitions Shortlist Overall rating Based on 245 user reviews Reviews sentiment Positive 94% Neutral 4% Negative 2% Starting price $49 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Inventory Management / 2026 - Manufacturing / 2026 - MRP / 2026 - Order Management / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.6 +− Features4.4 Value for Money4.5 Ease of Use4.3 Customer Service4.7 Rating Breakdown 4.6 Features4.4 Value for Money4.5 Ease of Use4.3 Customer Service4.7 ## Stocksmith Reviewers Verdict Updated September 2026 AI summary - Stocksmith best suits small businesses and creative makers who need close control of inventory, production, and cost tracking. - Users most consistently value responsive customer support, recipe management, and an intuitive interface that simplifies batch production. - It helps teams manage raw materials, keep product costs accurate, and organize day-to-day orders and expenses from a single place. - Reviewers note pain points like a steep learning curve, limited automation in material deduction on lower plans, and some manual order tracking. - It fits small manufacturers wanting detailed batch control, but buyers needing automated workflows or broader sales integrations may face trade-offs. ## Stocksmith alternatives Highest Rated [4.8 (1,193)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.2 (1,131)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars [4.2 (2,069)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144117/Craftybase/alternatives/) ## FAQs about Stocksmith Overview ### What problems does Stocksmith solve? Stocksmith solves raw-material chaos, inaccurate product costing, and manual inventory updates by linking recipes, manufacturing, sales, and reorder points in one system. Handmade sellers, small manufacturers, and food or beauty makers use it to track batches, calculate real-time COGS, price profitably, manage multichannel orders, and simplify tax reporting. Answer based on 196 reviews Overview ### Which roles and teams benefit most from Stocksmith? Stocksmith is most used by small business owners, founders, and executives who need tight control over inventory, purchasing, and profitability. Creative product teams such as jewelry designers, artists, and crafters use it to track materials, manage production workflows, price goods accurately, and keep stock aligned with sales demand. Answer based on 245 reviews Overview ### What company size and industries is Stocksmith built for? Stocksmith is built for small businesses, with 100% of reviewers from that segment, especially Arts and Crafts companies at 32%. It is designed for makers, indie brands, and small manufacturers selling direct to consumers, with additional adoption in Retail at 19% and Cosmetics at 12%, rather than enterprise organizations. Answer based on 245 reviews Features and Usability ### What are the key features of Stocksmith? Stocksmith includes core inventory tracking for raw materials and finished goods, recipe management with multi-level BOMs, and pricing tools for COGS and margin calculations. Reviewers also highlight order and sales imports from eCommerce channels, expense tracking and reporting, plus differentiators like reorder management, lot tracking, and traceability. Answer based on 128 reviews Pricing ### How much does it cost and what fees or limitations are included? Stocksmith starts at $49/user/month for the Studio plan, with a free trial available. Higher tiers are Indie at 99, Business at 199, and Growth at 349 flat rate. Reviewers often call pricing reasonable for COGS and pricing guidance, but some say batch tracking and higher order limits make upper plans feel expensive. Answer based on 86 reviews Integrations ### Which third-party tools and platforms does Stocksmith integrate with? Stocksmith integrates with Shopify most prominently, along with Squarespace, Square Point of Sale, PayPal, QuickBooks Online, Wix, and WooCommerce. Reviewer feedback centers on Shopify order and inventory syncing, while the catalog shows broader e-commerce, payments, accounting, and point-of-sale coverage across these connected platforms. Answer based on 46 reviews Getting Started and Support ### How easy is it to onboard and train a team on Stocksmith? Stocksmith offers live online sessions, webinars, documentation, and videos, but onboarding usually takes time. Solo operators and users with simpler inventories tend to get comfortable faster, while teams, admins, and businesses with complex products or imports often face a steeper setup and terminology learning curve and rely on videos and support. Answer based on 20 reviews Getting Started and Support ### What customer support options does Stocksmith offer, and how do users rate the experience? Stocksmith offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as responsive, friendly, and effective, with helpful documentation and quick issue follow-up. Some report a learning curve, occasional delays for more complex problems, and a need for clearer guidance during setup or integrations. Answer based on 57 reviews Small business ### Is Stocksmith good for small businesses? Stocksmith works well for many small businesses that need inventory, costing, sales, and production tracking in one place. Handmade sellers, maker brands, and growing shops often find it affordable and practical, though setup can take time and some teams want easier integrations, simpler workflows, and more operational alerts. Answer based on 46 reviews ## Who uses Stocksmith? Based on Capterra reviews from the past 4 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 7,702 Accounting reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) Stocksmith supports all three features that reviewers identify as most important: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor item movement in real time, and manage customer billing more efficiently, allowing teams to keep operations organized and reduce costly errors. Inventory Control 4.7 (41) 102.44% of 41 reviewers that rated this feature as important or highly important Monitor product stock levels Inventory Tracking 4.7 (40) 97.50% of 40 reviewers that rated this feature as important or highly important Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Order Management 4.4 (35) 82.86% of 35 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Purchase Order Management 4.9 (18) 88.89% of 18 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 4.5 (18) 100.00% of 18 reviewers that rated this feature as important or highly important Ability to link barcodes or serial numbers with specific items for identification Inventory Management 4.6 (49) 97.96% of 49 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Stocksmith 121 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - BOM Creation: Create bills of materials - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Capacity Planning: Determine and plan production capacity based on changing demands - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Change Management: Track and monitor efficient handling of all changes/transitions - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Custom Cake Orders: Order baked goods by combining ingredients and designs according to requirements - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Catalog: An organized inventory of all data assets - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Demand Forecasting: Forecast customer demand using historical insights and simulations - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - eCommerce Management: Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products - EDI: Transfer of data from one computer system to another - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Estimating: Estimate expected cost based on various factors before a project begins - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Bakeries: Software used by Bakery shops and services - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Kitting: Group and package individual but related items as one package set - Labor Cost Calculator: Calculate labor costs associated with employing a workforce, including wages, salaries, benefits - Lot Tracking: Track product batches using identification labels or lots - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Material Requirements Planning: Material requirements planning software manages the scheduling and inventory control for manufacturers. - MES: Manufacturing execution systems focus on quality control in the production process. - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-level BOM: Also known as indented BOM, a hierarchical representation of components, assemblies, and subassemblies needed to manufacture a product - Multi-Location: Manage and support multiple locations - Nutrition & Ingredient Labels: List of nutrients or ingredients present in food items - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Fulfillment: Manage the process of receiving, preparing, and delivering orders for goods/products - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Parts Management: Track parts inventory levels and manage re-stocking - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price and Cost Calculations: Calculate rule-based prices for a product/service - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Product Configurator: Customize the specifications of a finished product to meet the particular needs of a customer - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Identification: Ability to link barcodes or serial numbers with specific items for identification - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Production Management: Manage the end-to-end production process for manufacturing operations - Production Scheduling: Plan and schedule the use of production resources - Production Tracking: Track the production of materials and items over certain periods or seasons - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quality Control: Ensure that quality requirements and standards are met across production processes - Quality Management: Focuses on improving processes by collecting data and spotting bottlenecks or other challenges. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Recall Management: Remove or recall products from the market - Recipe Management: Store recipes, enable recipe modification, and generate data required for production records - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Sales History: Information about revenue from sales of a particular product in the past. - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shipping Management: Manage and track orders being shipped to customers - Shop Floor Management: Manage and control operations that take place on the shop floor or factory floor - Single-level BOM: Create, manage, and share one level of an assembly with the entire product team - SKU/UPC Codes: Internal and external product tracking codes - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Traceability: Track and document the history, application, or location of an item or activity - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (245) 4.4 Based on 245 reviews ## Pricing Value for money 4.5 (238) Free Trial [View pricing plan details](https://www.capterra.com/p/144117/Craftybase/pricing/) Studio $49.00 Per User,Per Month It includes: - 250 Order Lines /mo - Unlimited Integrations - Daily Import - Automatic COGS - QuickBooks PO Sync - Recipe/Formula Management Indie $99.00 Per User,Per Month It includes: - 1000 Order Lines /mo - Unlimited Integrations - Daily Import - Automatic COGS - QuickBooks PO Sync - Recipe/Formula Management - Manual Stock Sync - User Roles & Access Business $199.00 Per User,Per Month It includes: - 1001-5000 Order Lines /mo - Unlimited Integrations - Hourly Import - Auto Stock Sync - Automatic COGS - Production Scheduling - Recipe/Formula Management - Batch/Lot Tracking Growth $349.00 Flat Rate,Per Month It includes: - 5000+ Order Lines /mo - Unlimited Integrations - Hourly Import - Auto Stock Sync - QB Inventory Sync (coming soon) - Priority Support - Production Scheduling - Batch/Lot Tracking - User Roles & Access - Automatic COGS - Recipe/Formula Management Value for money 4.5 (238) 4.5 Based on 238 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Wix](https://www.capterra.com/p/169007/Wix/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Squarespace](https://www.capterra.com/p/143461/Squarespace/)[ Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (218) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (218) 4.7 Based on 218 reviews ## User reviews Overall rating 4.6 Based on 245 reviews Filter by rating 5(179) 4(51) 3(10) 2(1) 1(4) Mentioned topic Sorted by most recent LB Leslie B. Owner Consumer Goods ### "Love Craftybase!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2026 I have had a wonderful experience using Craftybase and will continue using it for my small businesses. Pros Perfect for small businesses. The tutorials and help pages are great and the help team is exactly what they should be - helpful! Emails are returned within a timely manner and they are very courteous. The program itself is easy enough to understand once you've gone through the help pages and you can go back and review at any time. The tier pricing is a good value for where you are in your specific business. I'm a big fan! Cons I didn't like that you could not change the photo in products/materials/etc., but they upgraded that feature so now you can! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CM Carmen M. Owner Printing ### "Great ERP and manufacturing solution for makers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 13, 2026 Overall, I think the software is effective and it does what I need it to do. I love that I can manage inventory and create recipes to help track costs associated with custom products. It also shows you the the cost involved so you know if you are charging enough. Pros I love the support and functionality of the software. It's the best I've found for makers as far as an ERP system. Cons I'd like to see a little more control given when it comes to deleting or merging products in bulk. I'd also like it if we could exclude some items from being imported from sales channels so if you wanted to have drop shipped items, they do not get pulled into your products section. They're constantly updating the software so hopefully this will be something in the near future. Switched from [Inventoria](https://www.capterra.com/p/187122/Inventoria/) Support was non-existent at the time we used them. You had to use Slack and even we we used it, they were slow to respond. Also, too many bugs with their software. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HH Heather H. Owner Arts and Crafts ### "Worth the cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 11, 2026 Pros The ability to easily and accurately track my purchases, orders, materials and products. I tried to do this for with Excel spreadsheets for years and I as constantly struggling to account for extra/missing materials and inventory that was all due to user error on my part. Craftybase is really slick and I won’t go back. Cons It’s a bit expensive for my low-volume knitting hobby sales - even though I only do Pro level ($240/yr), I probably only gross 2-4x the subscription cost. Not being able to run more reports at this cost level is sometimes frustrating. And I’m not selling on Etsy any more, doing craft shows, so order tracking is now manual for me. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) It was impossible to be accurate at my skill level - Craftsybase had it all built in. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Joseph V. Owner Operator Retail ### "Would recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 9, 2026 There is a learning curve, but that is not a fault. I have enjoyed the experience overall, and have learned a lot. Pros The software itself is great, well thought-out, and comprehensive. Most of the time if I need a feature, it is already there and teaches me more. It also seems they are consistently developing and are taking feedback to build in new features. The customer service has been solid and fairly quick to respond. Cons For a truly small business, the pricing and consistent feature-baiting to the next subscription are almost not viable. I am going to see how this goes for a while, but I may have to simply bail on the software if I can't afford it. From the buyer standpoint I think much more should be available at the basic tier. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SK Sarah K. Soap Witch Cosmetics ### "Amazing basic functionality, customer support, and impressive ongoing improvements" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 6, 2026 Overall, I love craftybase. Prior to using it, I was using spreadsheets and magic. Craftybase is a huge improvement to that sort of system, though I still use a little magic. Pros Craftybase has vastly improved how easily I can track my materials and product inventory for my soap, candle, and body care product business. I subscribed in 2024. There are a lot of thoughtful details in how you can set up not just recipes, but recipe precursors, that saves me a lot of time and works well with how I make master batches. It's also been great in terms of syncing with my website on woocommerce, and when there have been issues (probably entirely due to woocommerce), customer support has been so responsive and even followed up down the line to see if the issues have gotten better. Plus, they've introduced improvements in the syncing capabilities with online merchant platforms since I joined craftybase. Cons There are still issues in how the products sync with woocommerce, but the team has been really responsive to those and I fully trust fixes are in the works. For example, I use product bundling plugins on my website, and they don't sync properly with craftybase. They don't actually sync properly with woocommerce either haha. So many complex backend issues that I'm sure compete across the different merchant platforms. I've been really impressed with how they handle things. Switched from [Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because spreadsheets weren't going to be sustainable as I scaled my production up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JF JOHN F. Director Baker Food Production ### "How do I feel about Craftbase? Thankful it is there" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 2, 2026 Awesome. From stock control, product traceability for compliance, costing and making life easier, I'd say Crafty base is best even for a smal, newl bakery such as mine Pros I loved the support the product offers. There is a lot of in product support and lots of instruction but I am a huge overthinker and the email support function was just amazing. It helped me get to grips with things and later on when I had to suspend my subscription due to a health issue that meant I couldnt work, they showed me how to capture and save my data for when i restart. It took me a little time to figure out what product features I needed and again getting me to the right solution I got great support. I had previously used a competitor product mainly because it was free. I was new to baking and software and discovered - as I tried to get reports sorted etc - that I needed a more professional piece of software and Craftybase is it. Cons It is a little more complicated than it first looks so read the help sheets and think about structure. SKUs are not compulsory but better you use them . I learn by doing rather than reading so I eventually had to start again with things. But it was no problem to the guys at teh other end of the email! And understanding what the "units" are can be tricky - at least I struggled with that for a while Switched from [Bake That Batter](https://www.capterra.com/p/10038252/Bake-That-Batter/) Bake diary ceased trading; Bake that batter was focussed on home bakers so features like inventory and compliance tracking were not on the development plan when i needed them Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LA Lina A. Logistics Manager Cosmetics ### "Fantastic software for manufacturing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 5, 2026 Pros I've been using Craftybase for quite a few years now and I honestly can't imagine my workflow without this software. It has great functionality for tracking manufacturing processes from raw materials to order completion, including full compliance with EU tracebility requirements. The Craftybase support team are great and have never failed to help me with any issues during the years, and I like that they proactively take feedback on board and continuously improve the software. Cons I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MB Michelle B. owner Cosmetics ### "Fabulous for Handcrafted Manufacturers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 4, 2026 Overall, Craftybase has performed well for our handcrafted goat milk soap and lotion. I'm pleased with their program, customer service and time saving elements of this platform. Pros Crafty base has allowed me to get a handle on the 130 different product mixes that I currently stock on several selling platforms. At a glance I can see my inventory stock levels. Craftybase has also simplified my gross margin and I now know if my pricing is correct on our products. Customer service is excellent and quick to respond to questions. Cons Craftybase needs to increase the platforms that they sync. Our Ecwid and Tik Tok sites currently don't sync which means that I have to manually enter all orders. Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Tim E. Owner Retail ### "Small candy manufacturer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2026 Overall. Great product that I would recommend to any small business. It is easy to use and is a great product to manage inventory and cost products. Pros The product is very easy to use an intuitive. I was able to import starting inventory and build recipes. I manufactured 3 items yesterday and it consumed everything correctly. Customer support is great too. Cons Not sure if it is the user(me) or the software but the purchase unit vs usage unit didn’t work for me. I buy chocolate by the case but consume lbs. I put the conversion in but recipe consumed the purchase unit vs lbs. Not a huge issue. I just entered everything in lbs with no conversion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RR Rebecca R. Owner Arts and Crafts ### "Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 21, 2026 Craftybase has been an absolute game-changer for my small, witchy craft business. Their customer service is always on point—whether I have a general question or run into a technical issue, they’re friendly, helpful, and incredibly quick to respond. Pros The program itself is amazing. It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress. Everything feels intuitive and thoughtfully designed for makers. Cons At this time, my only real challenge is around returns and exchanges. There isn’t currently an option within orders to process a customer return or exchange. I’ve tried using negative adjustments as a workaround, but it doesn’t fully capture the transaction the way a true return or exchange feature would. Similarly, on the purchasing side, there isn’t a way to create a vendor credit memo or process a refund for materials that were returned. Having built-in return, exchange, and credit memo functionality—for both customers and vendors—would make the system even more complete and eliminate the need for workarounds.Overall, this is a minor gap in an otherwise excellent program. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor January 28, 2026 Thank you so much for taking the time to share your experience! Hearing that Craftybase has made life easier for your witchy craft business means the world to us. Managing all those materials, products, and events can feel like herding cats, so knowing you’ve found some calm in the chaos with Craftybase is exactly why we do what we do. You’re spot on about the gaps around returns, exchanges, and vendor credits. I can share they are on the roadmap, so I've ensured your vote has been recorded and we'll be in touch directly when we have news to share. And thank you for the kind words about our support crew. Friendly, fast help is what we’d want for our own business, so that’s what we aim to deliver every single time. 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