# Page 2 | Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Craftybase the right Manufacturing solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144117/Craftybase/reviews --- Craftybase 4.6 (244) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Craftybase ## Showing most helpful reviews Showing 26-50 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GM Gaby M. Director of Packaging Logistics and Supply Chain Used the software for: Less than 6 months ### "Craftybase has helped us organize our kitting processes " December 8, 2025 5.0 Really easy setup and a clean user friendly UI. There are some QOL drawbacks, but I have been messaging them and they are very receptive to my feedback. They even fixed a bug I found within 2 weeks. I find this company and platform very promising so far and do recommend. Pros allows us to convert raw materials into products and calculate the inventory for it all. We can also enter purchase orders and have each department fill in their own information. The customer service is really helpful and responsive. I love that you can create recipes for the products and then even output a BOM from that. Cons isn't quite set up for the type of business we run and the current UI has some small setbacks. They are very open to discussion, though, and are working with me through my requests. Which is huge. Alternatives considered [Oolook](https://www.capterra.com/p/10029956/Oolook/)[Airtable](https://www.capterra.com/p/146652/Airtable/)[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Reason for choosing Craftybase UI and ease of use. It is very easy to pickup and get going. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) The formulas were getting way too crazy for each new product added to the list. The UI is scary for the less tech savvy. Review Source LK Liza K. Owner Arts and Crafts Used the software for: Less than 6 months ### "Better Options Out There?" September 19, 2025 3.0 I may go to the trouble of migrating to a different inventory management software. Talking to Inventora right now about the ease of this. Having materials automatically deduct when I sell a product is very basic functionality that I should not have to pay $1,000 / year to have. Pros Loved being able to create recipes from materials to identify exact costs for each product I sell. Loved being able to update a material cost and have it manifest in all the product recipes automatically to have an accurate cost of goods for each product. Cons It is an obvious "money grab" for them to block the "auto-manufacture" feature to force you to upgrade to a much more expensive plan. After all the work of entering your materials inventory and product recipes, when you sell a product the software will NOT automatically deduct the materials from your inventory UNLESS you pay for a more expensive plan. As soon as you go back to a less costly plan, they block this very basic feature. This very basic feature - deducting materials when a product sells so you can properly manage your materials inventory - should be included in the Studio Plan but they force you to upgrade to the 2x as expensive Indie Plan. Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Reason for choosing Craftybase At the time, CB allowed multiple site integration. But now Inventora also does. Review Source Response from Craftybase September 23, 2025 Thanks for your review, and great to hear you have found our recipe and costing features useful. I’m sorry the plan change felt like a "money grab", this was never the intention. Auto-manufacture (auto-deducting materials when orders import) sits on Indie because it’s an advanced, resource-heavy workflow (multi-channel orders, backdating, edge cases). Keeping it there lets us price Pro & Studio lower for makers who prefer manual manufacturing and allows us to provide quality support that the feature truly needs. Downgrading never locks your data-features outside the plan just turn off. You can still keep inventory accurate on Studio using standard manufacture steps; automation is optional. If auto-deduct is essential, Indie’s the right fit for you. If you’re optimizing for price, we can help you review your current Studio processes - feel free to get in touch to discuss. Appreciate the candid feedback. RR Rebecca R. Owner Arts and Crafts Used the software for: 1-2 years ### "Great Program" January 21, 2026 5.0 has been an absolute game-changer for my small, witchy craft business. Their customer service is always on point—whether I have a general question or run into a technical issue, they’re friendly, helpful, and incredibly quick to respond. Pros The program itself is amazing. It makes managing material and product inventory so easy, helps me track my consignment locations, and allows me to bill out craft events without stress. Everything feels intuitive and thoughtfully designed for makers. Cons At this time, my only real challenge is around returns and exchanges. There isn’t currently an option within orders to process a customer return or exchange. I’ve tried using negative adjustments as a workaround, but it doesn’t fully capture the transaction the way a true return or exchange feature would. Similarly, on the purchasing side, there isn’t a way to create a vendor credit memo or process a refund for materials that were returned. Having built-in return, exchange, and credit memo functionality—for both customers and vendors—would make the system even more complete and eliminate the need for workarounds.Overall, this is a minor gap in an otherwise excellent program. Review Source Response from Craftybase January 28, 2026 Thank you so much for taking the time to share your experience! Hearing that Craftybase has made life easier for your witchy craft business means the world to us. Managing all those materials, products, and events can feel like herding cats, so knowing you’ve found some calm in the chaos with Craftybase is exactly why we do what we do. You’re spot on about the gaps around returns, exchanges, and vendor credits. I can share they are on the roadmap, so I've ensured your vote has been recorded and we'll be in touch directly when we have news to share. And thank you for the kind words about our support crew. Friendly, fast help is what we’d want for our own business, so that’s what we aim to deliver every single time. SB Suzanne B. owner Cosmetics Used the software for: I used a free trial ### "A dream come true for our business" September 8, 2025 5.0 I am so please with the customer service, the help bot, and the interface of the app. The business of manufacturing of products is new to me the past two years. Prior to that the businesses I have run have all been service based. To have a program like allows me to capture all of the data I need for our certifications and government compliance in Australia. Plus, all of the data for our accountant at tax time. I am better able to run the business knowing my profit per product made and love that it allows me to add in my cost of time. Pros I have been searching for ways to organise my business. We make soap and skin care products, so I have many manufacturing recipes, suppliers, and costs to account for. was a dream come true. I had about 50 scraps of paper with notes and was manually calculating my cogs at the base of my recipes. Now, everything is in Craftybase and when I manufacture a product, it updates my inventory as well. Cons I am learning the interface between Shopify and . I am hoping I can learn how to have Craftybase update my inventory in Shopify when I manufacture a new product. It maybe I haven't found it yet. I've only been working in Craftybase a week, but already the improvement to my business is immeasurable. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing Craftybase The fit with our manufacturing line. It has an easy interface and has thought of everything! From recipes, cogs, suppliers, inventory management. All in one app. Review Source MB Michelle B. owner Cosmetics Used the software for: 1-2 years ### "Fabulous for Handcrafted Manufacturers" March 4, 2026 5.0 Overall, has performed well for our handcrafted goat milk soap and lotion. I'm pleased with their program, customer service and time saving elements of this platform. Pros Crafty base has allowed me to get a handle on the 130 different product mixes that I currently stock on several selling platforms. At a glance I can see my inventory stock levels. has also simplified my gross margin and I now know if my pricing is correct on our products. Customer service is excellent and quick to respond to questions. Cons needs to increase the platforms that they sync. Our Ecwid and Tik Tok sites currently don't sync which means that I have to manually enter all orders. Set up was tedious and I would encourage more onboarding tutorials to eliminate a lot of wasted input hours. Review Source ES Emma S. Owner Arts and Crafts Used the software for: 1-2 years ### "The Backbone of my Business Systems" July 14, 2025 5.0 My experience has been great. I've rarely had to reach out to customer service, and when I did they were pleasant and quick. The documentation for is thorough, but can be a bit overwhelming for some folks who are new to tracking manufacturing builds, inventory, etc. Pros makes it super simple to track all of my inventory and materials. It also made it easy to see which of my products - and sales channels - were profitable, and which were not. This made making decisions about my product development easy. Cons I'd love to be able to make custom APIs to help link all of my apps together to streamline data entry and focus a bit more on making my products. For example, tracks most of my expenses, but I supplement it with Wave to capture all of my accounting needs. It tracks recipe components, but it's hard to capture all of the instructions in the notes field - so I supplement with Notion. But Craftybase is definitely the backbone of all of my business systems. Review Source Lanae R. Owner Cosmetics Used the software for: 2+ years ### "A HUGE benefit and time savings for my business!" August 3, 2025 4.0 There aren't a lot of affordable options for indie makers and overall this is the best program I have found that connects to all the other platforms I use and makes tracking SO much easier! Pros I really appreciate in my business. It is invaluable for inventory/ingredient/recipe tracking. It is easy to use and I have had very few issues over the past few years of using it. Cons My biggest struggle with the platform is that I make cosmetics. I often need to calculate percentages and values. This software is really focused on crafters and so I often have to go elsewhere for keeping track of formulating details, some of the calculations and taking notes about each manufacture is a little bit challenging. I would also really like to see the variations be a little easier to use and a bundling option. Review Source MLC Maria Luisa C. Owner and designer Arts and Crafts Used the software for: 2+ years ### "Craftybase saves me lots of time to manage my jewelry business" August 1, 2025 5.0 I had been using for more than 8 years. It was very easy to learn in the beginning and to make the transition from excel to their platform. Using Craftybase is really worth the money paid, it has saved me a lot of time to managing my inventory, generating quotes for custom products, and reordering materials for big orders. So I can invest more time in the creative part of my business thanks to Craftybase!. I know my info is secure with Craftybase and that I’m in good hands. Pros What I like the most about are three things: their staff and costumer service, their friendly environment, and how everything is connected in the design of their platform. I had found answers to all of my questions along the way and whenever I needed to resolve bugs and issues their staff where very happy and quickly to help! Cons The only thing I like least about is that their basic subscription had less and less basic features with the time. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Because it was so much time consuming and very manual Review Source LA Lina A. Logistics Manager Cosmetics Used the software for: 2+ years ### "Fantastic software for manufacturing" March 5, 2026 5.0 Pros I've been using for quite a few years now and I honestly can't imagine my workflow without this software. It has great functionality for tracking manufacturing processes from raw materials to order completion, including full compliance with EU tracebility requirements. The Craftybase support team are great and have never failed to help me with any issues during the years, and I like that they proactively take feedback on board and continuously improve the software. Cons I struggled a little with the bulk update functionality when I needed to change currencies as I wasn't very familiar with using CSV files. Review Source Jen S. Founder and Creative Director Arts and Crafts Used the software for: 2+ years ### "Craftybase Has Been a Game-Changer for My Business" August 1, 2025 5.0 Pros I have been using for several years and it has been phenomenal for my growing business. I make my own products using raw materials, and I like that it has the ability to track the entire production process and manage inventory. Because of this, it also serves as a point from which I can compare against my Shopify product counts. Whenever I’ve had an issue (which isn’t often), customer service has always been quick to help. Cons I hope that in the future, it could have an additional sync option that pushes product counts up to Shopify, Amazon, Etsy, etc. I have to pay for another app for this feature, and it would be so handy to have it integrated into one program. I also wish that it had more support for multiple locations. For instance, if I have a sale on Amazon FBA, it deducts it from my main product count, even though I have set aside products for Amazon’s warehouse (and they don’t pull from my main inventory). Right now, it’s a pretty manual process. Review Source Amy O. Owner, designer, maker, doer of all the things Arts and Crafts Used the software for: 2+ years ### "Great inventory tracking for makers" August 1, 2025 4.0 While there is a bit of a learning curve and it takes a good amount of time in the beginning to import all your materials, assign recipes to products, etc, once you’re in a groove it’s easy peasy to maintain. Pros I love how easy makes tax time! It keeps track of all my materials, each product has a “recipe” and it deducts my materials with each sale. So if I’ve been keeping up with everything, I just run a couple quick reports and taxes are a breeze. I use it to track all my expenses, too and categorize everything. It also imports orders directly from my website as well as square invoices. Cons The reporting could be better. I am licensed to sell certain products and haven’t figured out an easy way to pull a report to pay royalties on just those specific products. Review Source LM Lynne M. Owner Designer Creator Retail Used the software for: 2+ years ### "Highly Recommend - The easiest materials, products, process & management & reporting program " August 22, 2025 5.0 Everyone at are only too happy to help & are very knowledgeable. It does have everything I could want in a program to account for every aspect of my business. I'll happily recommend this to anyone needing to keep track of everything. Pros I've been using Craftbase for many years now & have found it so useful with everything I need to track. From adding purchases for matierials, adding products etc, I can keep track of everything associated to my business, process & production management accounting etc. There are also many different reports you can run. Even though I'm in the UK with a different time zone, I always receive very prompt replies from Customer Support with solutions to my queries. Cons I honestly can't think of anything negative about & will continue using it for years to come. Review Source VR Verified Reviewer Owner Arts and Crafts Used the software for: 2+ years ### "Very useful for my business" August 1, 2025 5.0 Pros Great for Tracking orders, manufacturers and cost of goods sold and inventory of products snd materials Cons Order line limitations. Having a large variety of products means my order lines rack up each month even without a large amount of orders and if i go over the cost is an extreme jump. No other programs has this limitation and it makes me want to switch Alternatives considered [Inventor](https://www.capterra.com/p/236745/Inventor/) Reason for choosing Craftybase Inventora - not listed....Already set up with and some of the manufacturing worked more seamlessly, however if i had started with inventora i likely would have adapted Review Source Lindsey C. Owner, Aromatherapist Alternative Medicine Used the software for: 2+ years ### "Highly Recommend! " August 4, 2025 5.0 Overall, makes managing my small business materials, products and expenses easy. I highly recommend it if you have a small handmade business. Pros I like that makes it easy to manage all my products, materials, inventory, and expenses in one place. I love its automatic manufacture feature the best though. It saves so much time! Cons It was a little bit of a learning curve to set it all up, but that may have been more me and my understanding on inventory management at the time. Review Source Tim E. Owner Retail Used the software for: Less than 6 months ### "Small candy manufacturer " February 10, 2026 5.0 Overall. Great product that I would recommend to any small business. It is easy to use and is a great product to manage inventory and cost products. Pros The product is very easy to use an intuitive. I was able to import starting inventory and build recipes. I manufactured 3 items yesterday and it consumed everything correctly. Customer support is great too. Cons Not sure if it is the user(me) or the software but the purchase unit vs usage unit didn’t work for me. I buy chocolate by the case but consume lbs. I put the conversion in but recipe consumed the purchase unit vs lbs. Not a huge issue. I just entered everything in lbs with no conversion. Review Source VB Vicki B. Owner Cosmetics Used the software for: 6-12 months ### "Fantastic Manufacturing Capability" January 2, 2026 5.0 Overall it's an excellent product with great support, and the inability to connect to my accounting system is outweighed by the features and benefits it provides me with Pros The ability to create BOM's which can have multiple components and effectively other BOM's built in making them multi layered Cons The ability to connect to MYOB accounting, means I have to have 2 systems running. Ideally an integration to other accounting packages would be great. Switched from [Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/) Clunky to use, not geared up for the intricate manufacturing we do Review Source HJ Heidi J. Owner Retail Used the software for: 6-12 months ### "Worth it! Stay organized and know the true cost of your product." December 1, 2025 5.0 Great experience. I like the quick response, knoweldge base is always helpful and it seems to have everything I need and some that I didn't know I needed yet. Pros Easy to use, and customer service is FANTASTIC. Any and all questions I have had have been addressed quickly and completely. I can easily navigate the system to create recipes, log purchases, and monitor my material levels. I am also looking forward to trying out the new integration with QuickBooks. Cons I would like to be able to inventory non-COGS items by name/description. Such as shipping items. Honestly this may be an option, and I just haven't used it yet. I just decided I needed to do this. Review Source Nicole L. Owner and Designer Arts and Crafts Used the software for: 2+ years ### "Great tool for figuring out handmade product costs!" August 1, 2025 5.0 Overall I would highly recommend to handmade businesses. Once you get the hang of things and learn how it all works, it becomes easier and a great tool for properly figuring out costs etc. Pros helps me VERY easily figure out costs of the products I create. There is really nothing else like it out there. Cons There are occasional glitches or delays in the system updating something I have input. I have to refresh a bunch till I see that it's in there. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) has more automated features and works well for what I need. Review Source MD Marilyn D. Sole proprietor Arts and Crafts Used the software for: 1-2 years ### "Craftybase Review" August 1, 2025 5.0 Pros Crafty base is very user friendly and there was not much of a learning curve for me. I converted from an excel- based spreadsheet system and saves me so much time and headache when calculating cost of my products and keeping track of my inventory. Whenever I have an inquiry about anything, someone always gets back to me quickly. Outstanding customer service. Cons There are some features that I will need soon that will require upgrading to a more robust version, but for now I have everything I need to keep building my business. Review Source Anthony H. Owner Luxury Goods & Jewelry Used the software for: 6-12 months ### "Craftybase: A Must-Have Tool for Streamlined Small Business Inventory Management" August 5, 2025 4.0 has been a game changer for my small business. It offers great value for the money, especially considering how comprehensive the features are. From tracking raw materials to logging sales and expenses, it keeps everything organized in one central place. Pros The user interface is intuitive and easy to learn, making it a solid option even for those of us who aren’t super tech-savvy. I also appreciate the detailed reports that help me stay on top of profitability and pricing. Cons The biggest drawback for me is that doesn’t yet sync with all of my e-commerce platforms, which means I still have to enter some data manually. It’s not a dealbreaker, but it does add a few extra steps to my workflow. Still, for the overall value, functionality, and peace of mind it provides, I highly recommend Craftybase to any small business owner who needs to manage both product inventory and materials efficiently. Review Source MM Michelle M. Founder Retail Used the software for: I used a free trial ### "Excellent Customer Service " January 5, 2026 5.0 So far so good! I will update my review once I have all of my data entered and can really start seeing how it helps me save time tracking costs and inventory Pros I am just getting started with and so far I love it. Customer service has been amazing with answering all of my questions and helping me get set up. I have never used an inventory management system before but am finding Craftybase easy to use so far especially with the great help from customer service responding quickly to all of my questions! Cons So far I am just getting started entering all of my data and with the help of customer service that has been going smoothly so no negatives to report so far Alternatives considered [Quicken](https://www.capterra.com/p/151854/Quicken/) Reason for choosing Craftybase Because it is more geared towards my handmade candle business as opposed to other options that are not Review Source Dalton G. Owner Internet Used the software for: 1-2 years ### "CraftyBase is one of the most detailed systems I've ever used!" August 2, 2025 5.0 I love . Do I sometimes fail to keep up with it and have to recount all of my inventory? Sure. Do I keep going back to it and getting it caught up to date? Yes. I would recommend this for any business owner (small or large) who is in some field of production or assembly work. Pros I love that makes it easy to see inventory, reorder materials, and more, all in one place. It also has a ton of features! One of my favorite features is the Components tab. Cons This software is a beast, but in the best way possible. By that, I mean there is a huge learning curve. It took me several "attempts", if you will, to fully understand the inner workings of the software. I spent hours adding, deleting, and editing things, but it is 100% worth it once you get the hang of it and find a setup that works best for your business. Now, training my team members to use it is a bit tricky, but I have to trust that they'll learn through trial and error, just as I did, and not make too many mistakes in the process. Review Source VR Verified Reviewer Founder Arts and Crafts Used the software for: 1-2 years ### "Crafter-focused software" August 11, 2025 5.0 Excellent central place to run my craft business so that I know when I need to order more supplies, and understand what I should make next. Pros It helps me understand the true cost of manufacturing my products, and I'll like the seamless integration between my orders and inventory. Cons I wish there were a more automatic way of syncing high-level information to Quickbooks, including for end-of-year taxes. Review Source SC Sarah C. Owner and everything else involved Retail Used the software for: 2+ years ### "Greater system" August 3, 2025 4.0 Very positive, easy to use for the most part, some issues arise but googling the issue usually fixes it easily Pros I love that it keeps all the tracking of my candle making in one place. I don't have to calculate much Cons Cost per month, even on lowest tier plan. Still not too overpriced. But owning a business is just expensive, this is a cost I don't mind paying as much because how organized it keeps me as a candle maker Review Source RH Rebecca H. Owner Retail Used the software for: 2+ years ### "My Love for Craftybase!!" August 2, 2025 5.0 Between all of the features: keeping track of purchases, orders, inventory, recipes I’m not sure where to begin. Also when I have an issue, they are an email away. Pros The recipes are amazing, it figures out my COGS, helps me determine pricing for wholesale and keeps track of my spending. Cons The tracking of consignment better and not being able to put enter in a deposit down for wholesale orders. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.