# Page 3 | Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Craftybase the right Manufacturing solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144117/Craftybase/reviews

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Craftybase

4.6 (239)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Craftybase

## Showing most helpful reviews

Showing 51-75 of 239 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Mary M.  
Owner Designer  
Arts and Crafts  
Used the software for: 2+ years

### "Happy for 11 years with Craftybase"

September 5, 2025

5.0

I've used Craftybase for 11 years now and would be lost without all the tracking it does for me. It downloads all my sales and generates reports that help at tax time.

Pros

I love that all my supplies and inventory are easily accessed on any device. It keeps everything up to date. I love that it pulls info from Square and Etsy for me.

Cons

Doing my state sales tax can be a pain since i sell in different cities. I have to manually figure it out.

Review Source

RR

Rebekah R.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Wonderfully Splendid!"

August 1, 2025

5.0

It’s a fantastic system and better than the other systems that are available. I was so happy to be able to edit things, that made my life so much easier!

Pros

I loved the ease of usage. There is a bit of a learning curve in the beginning but there are many videos available to help guide you through self- setup. If you’re feeling less savvy, the team offers a 1:1 meeting to help you as well. I love that this system is more easy to use and more visually appealing than the other systems I had tried. The system flows well together and it allows you to edit things when you mess up on an entry.

Cons

I don’t know of anything negative to say. The only issues I had were self made. I needed to learn how to use it and I messed up a few times along the way!

Review Source

MH

Mari H.  
Owner and Founder  
Cosmetics  
Used the software for: 6-12 months

### "Very helpful tool!"

August 1, 2025

4.0

I have had Craftybase for about 6 months now and I absolutely love everything it offers. I am building the system up from scratch so it is taking some time but already it is proving to be extremely useful.

Pros

I love being able to keep track of my purchases, manufacturing, recipes and inventory in one place. It makes everything flow so much smoother

Cons

I would like to see a functionality that would automatically add a recipe to a product when adding the first manufacture of said product.

Review Source

SA

Sheridan A.  
Business owner  
Arts and Crafts  
Used the software for: 6-12 months

### "I like crafty but theirs still room for more"

August 2, 2025

3.0

Not bad thanks. Don’t believe this will work too well for me when I hire a staff member however unless some of my issues change :)

Pros

The different tabs and how it’s all separated out. It’s clean lined. Feels modern not old school which is good!

Cons

There’s a lot, I don’t think it’s a superior software yet. It needs to work better for businesses. I’m a candle business and it’s super frustrating. Here’s my list of things I need in a software. 1. Allo you to see stock levels in live time as you manufacture a new product. It’s a huge time waisted creating all our manufactures, then scrolling through all our ingredients and to see if there are any in the red, this is the only way to know if we can even make the items we want to. Very frustrating with ordering stock to. Again we have to make manufacturers to determine how much supplies we even have. This is very backwards. There needs to be an easy, live view of stock, as you make a manufacturer so you know straight away if you can make it. Also, a tick off system, there’s no way to know what manufacturers have been made or not as you have to give them todays date to even take the product out of stock, this leads me to pen and paper for every manufacturer I need to make that day. Very backwards.

Review Source

LL

Lanie L.  
Owner  
Internet  
Used the software for: 2+ years

### "Craftybase is good for small crafters"

August 2, 2025

5.0

I like everything except synching my Etsy inventory within Craftybase inventory. For some reason, I’m unable to get my sku numbers to match. I’ve tried to get help via email support, but it hasn’t been successful after many email exchanges. I really need to talk this through with a live support person.

Pros

Craftybase is reasonably priced for small crafters. It’s fairly easy to use and helps me manage thousands of inventory items.

Cons

Trying to sync my Etsy sales within Craftybase inventory has been impossible so far. I’ve exchanged many emails but never was able to get a resolution.

Review Source

LW

Lacy W.  
Owner  
Cosmetics  
Used the software for: 1-2 years

### "Why Craftybase is a must for any small business."

August 1, 2025

5.0

Having used Craftybase for my small business for a number of years I find it to be very intuitive and comprehensive. It syncs with my Shopify store seamlessly as well. I don't use other super expensive add-ons or other programs as everything is at my fingertips here.

Pros

I love using Craftybase for my small handcrafted bodycare business. From Cogs to Inventory, it's a breeze with this tool!

Cons

There is honestly nothing I don't like about Craftybase. If I absolutely had to find something to pick at "maybe" it would be the price because of course we all want to spend less on keeping our business up to date. But really, it's affordable and cost effective in my opinion.

Review Source

TD

Twyla D.  
Jewelry Designer  
Apparel & Fashion  
Used the software for: 2+ years

### "Love Craftybase for managing my inventory!"

May 16, 2025

5.0

I've been with Craftybase for my jewelry business since at least 2018 and it has helped me price things accurately, make sure I'm tracking everything and generally making the inventory side of my business easier to run!

Pros

I love being able to accurately track what I have on hand and price according to what I paid for my materials.

Cons

I have to stay on top of updating it or it really is hard to get under control at the end of the year.

Review Source

RC

Resa C.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Excellent Inventory Management Software"

August 2, 2025

5.0

The cost is reasonable for the time it saves and how effective it is in the management of my business and cost tracking which is helpful in pricing my handmade goods.

Pros

Once it is setup if you stay on top of your inventory and material purchases it sure makes tax time easier to handle.

Cons

The learning curve was big. But once you used the software and really just follow video instructions and the craftybase team is knowledgeable as well

Switched from

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

That software was not as intuitive as craftybase

Review Source

HT

Haley T.  
CEO everything  
Arts and Crafts  
Used the software for: 1-2 years

### "Craftybase is great"

April 28, 2025

5.0

It took a lot of practice and just doing to really understand the system. I use it for tracking my handmade jewelry for my business

Pros

I can keep track of everything for my inventory and products and orders

Cons

I wish we could merge materials, but it isn't a big deal. No cons.

Review Source

MS

Michelle S.  
Owner Artisan  
Luxury Goods & Jewelry  
Used the software for: 1-2 years

### "Michelle's review"

May 8, 2025

5.0

Love all the aspects of it, and am finding little nuances as I continue to use it.

Pros

I am a jeweler and keeping track of gemstone and metal inventory was impossible until I started using Craftybase. The best part is once you have your inventory in, it takes minutes to manufacture and it automatically deducts from inventory.

Cons

Once you figure out the ins and outs, there nothing I really dislike.

Review Source

AR

Anna R.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Good product but lots of data input required"

August 1, 2025

4.0

Pros

Craftybase makes filing taxes way simpler, which is a huge benefit for small businesses. Especially for handmade businesses

Cons

The amount of data input required to use it to the fullest potential. It would be great if it automatically connected to a bank account for expenses

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Craftybase

Craftybase had better options for handmade products

Review Source

TS

Tanya S.  
Owner  
Retail  
Used the software for: 2+ years

### "Best thing ever!"

August 2, 2025

5.0

As a handmade soap maker, Craftybase has been a game changer for my business. It tracks all my raw materials—oils, fragrances, packaging—and automatically updates inventory as I make batches.

Pros

How easy it is to use for my soap business s. I love how it calculates the cost per bar and factors in labor and overhead, which makes pricing much easier and more accurate. It also keeps track of sales from my website and Etsy.

Cons

What I like least, though, is the learning curve—setting everything up in the beginning felt overwhelming, especially importing products and materials.

Review Source

SK

Stamos K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Pretty good "

August 1, 2025

4.0

Overall, Craftybase has been helpful for tracking inventory and costs, but it took time to understand the reports.

Pros

Profit and loss reports where very good, but also the purchase tracking was also very good too.!!!!!

Cons

Navigating some of the reporting features can be confusing at first, and the interface isn’t very intuitive.

Review Source

DB

Diane B.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Highly Recommend Craftybase"

May 12, 2025

5.0

My experience with Craftybase has been very good. It helps me organize and stay current with my sales and expenditures.

Pros

Craftybase helps me keep track of materials and their quantities. As a weaver and knitter, I need to know exactly how much yarn I have in stock of each fiber, color, and dyelot. That information is easily and quickly obtained in Craftybase.

Cons

I would like Craftybase to have drop-down menus. For example, when choosing a category or a tracking unit, I'd much prefer to click and select rather than having to type in the first few letters of what I need. Also, the relationship between the Manufactures and Products is a little counterintuitive, but it all works.

Review Source

AM

Andy M.  
Senior Account Executive  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "A very good tool on the market"

June 27, 2025

5.0

The tool is great for tracking handmade inventory, but could use better UX and more integration options.

Pros

Craftybase simplifies inventory and cost tracking, its the perfect tool for small handmade product sellers.

Cons

Craftybase's steep learning curve and limited integrations make Craftybase tough for some small businesses.

Review Source

AP

Ansulene P.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Does it works? Yes! but…"

April 20, 2025

3.0

It calculates the cost price well, but there are gaps in the accounting that is a problem for me.

Pros

Costing of my various products is really great, & I can see how pricy cost change.

Cons

No integration into Shopify so that I can calculate gross profit correctly. The accounting side is bad.

Review Source

LC

Lisa C.  
Owner  
Retail  
Used the software for: Less than 6 months

### "Perfect app for anyone wanting to know their numbers in the candle industry! "

January 17, 2025

5.0

The experience has been amazing. The onboarding steps make sense and are easy to accomplish. When I needed help the customer support was fantastic!

Pros

This app takes everything I was doing manually and transforms it into an easy system with a ton of great data.

Cons

Nothing really, maybe just that it is charged in US dollars and I'm in Canada, but that's fairly common for apps.

Review Source

KC

Katlyn C.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Great software"

March 5, 2025

5.0

Pros

Craft is my favorite! It’s so easy to use and gets the job done.

Cons

I think that less tech savvy people will have a learning curve but for most users it is very easy to navigate.

Review Source

MR

Megan R.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Craftybase Review"

June 16, 2024

4.0

Pros

I like being able to cost product with a recipe and for the general works of business management.

Cons

The cost due to exchange rate. Wish I could find a product the same but not have to pay double the subscription price.

Review Source

FS

Fatou S.  
ceo  
Consumer Goods  
Used the software for: Less than 6 months

### "Verry Good tool for Makers "

May 16, 2024

4.0

Pros

The price Ease of use Seamless Integration with Shopify

Cons

Nothing So far I have been using the tool since 2 months

Switched from

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)

Crafty Base is cheaper, easier to use and the integration with shopify started working from day one, and it was not the case with Katana

Review Source

AL

Adam L.  
Wholesale and Marketing  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Craftybase is our go-to Inventory management!"

June 20, 2023

5.0

We have loved the overall experience, and haven't found anything even close to what Craftybase is capable of. It is an essential part of our workflow, and helping us maintain inventory, and recipes. We truly value Craftybase and would recommend to anyone that is a maker, crafter, or in need of solid inventory management.

Pros

We love the ease of use with Craftybase. We have a ton of items that we sell indiviually as ingredients, as well as combined to make other products on our shelves. Craftybase allows us to build these "components" as well keeping track of each individual ingredient. This is by far the most accurate and easiest way we've found to keep track of inventory, and recipes.

Cons

There is a bit of a learning curve when first starting out, but that is mostly because we had to learn the terms that Craftybase uses, and the functionality behind some of the features. There are tons of good walk-throughs in the system, as well as good examples. Customer service isn't the most reachable. If you have a question, it may take a day to hear back, and they only have email. There is no live chat, or phone support. There's no onboarding calls or dedicated support staff to really help you hit the ground running, so you'll have to spend some time really learning the system, and try and send questions that you don't need immediate answers to.

Reason for choosing Craftybase

Nothing else was as good of a fit in terms of our product and business style. So many inventory management programs seemed designed for large manufacturing facilities and don't have a great system in place for makers. Craftybase is a perfect fit for our store, and what we make every day.

Review Source

JM

Josh M.  
Warehouse and Fulfullment Supervisor  
Consumer Goods  
Used the software for: 6-12 months

### "Crafty is Simple and Straightforward. Worth the Money"

July 11, 2023

5.0

Crafty has streamlined our inventory management, with a slight learning curve and ability to handle the needs of our business. So far we are very happy with the software and excited to see how it evolves. Small issues are to be expected with such a system handling so much data everyday, the support team is friendly and efficient.

Pros

The ease of setting up everything and the user interface is very friendly and easy to navigate.

Cons

We had some trouble with the "Product Bundle" process when compenentizing our products, a lot of our wholesale sales channels include "Tester" products which is the same as the product. This created duplicates of products in Crafty which resulted in us having to spend more time fixing issues.

Alternatives considered

[MRPeasy](https://www.capterra.com/p/134177/MRPEasy/)

Reason for choosing Craftybase

Crafty seemed to suite our needs more, pricing was very fair and UI was approachable for all staff.

Switched from

[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)

InFlow was very expensive and too complicated for our small candle company.

Review Source

BC

Breanna C.  
Owner  
Retail  
Used the software for: 2+ years

### "Fantastic for inventory management and finding true value "

January 6, 2024

4.0

Overall it has been great, just some technical difficulties that aren't intuitive to fix.

Pros

Craftybase allows me to track manufactures, material inventory, and product inventory, and finding the true value of each. It also makes pricing suggestions for products and see how much I make each order.

Cons

The components and auto-manufacturing feature is a bit tricky to setup. I also have some products that I sell individually AND as a set where it must be a component, but the inventory is always off since I manufacture them as one and sell them the same way. It's a major hassle trying to correct.

Review Source

CS

Cheri S.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Requested Craftybase Honest Review"

June 29, 2023

3.0

I don’t feel I’m getting value for the money I spend on it. I feel like it’s causing more work for me

Pros

It works. It’s robust, perhaps more so than I need. I’m a Gen-Xer, so I don’t mind the old-school UI

Cons

The interface with Square Online is a nightmare. Why can’t Information flow both directions

Reason for choosing Craftybase

They offered a free trial and discounted intro period to test interface with e-commerce sites

Review Source

RN

Raven N.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Craftybase keeps me on track"

April 13, 2024

5.0

Craftybase is excellent and any problems I have had have been of my own creation. Keeping things up to date and adding in all of the details of purchases, recipes, manufactures, etc keeps things running great. Not entering all of those details leaves one in a bind. That's not the fault of the software!

Pros

Excellent, reliable software Highly detailed Integrates with my Shopify store Powerful even at lower subscription level

Cons

Sometimes not intuitive; it's not their fault that I am new to all of this.

Reason for choosing Craftybase

Recommended by a trusted source, another maker who has been very successful.

Review Source

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