# Page 4 | Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Craftybase the right Manufacturing solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144117/Craftybase/reviews --- Craftybase 4.6 (244) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of Craftybase ## Showing most helpful reviews Showing 76-100 of 244 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Breanna C. Owner Retail Used the software for: 2+ years ### "Fantastic for inventory management and finding true value " January 6, 2024 4.0 Overall it has been great, just some technical difficulties that aren't intuitive to fix. Pros allows me to track manufactures, material inventory, and product inventory, and finding the true value of each. It also makes pricing suggestions for products and see how much I make each order. Cons The components and auto-manufacturing feature is a bit tricky to setup. I also have some products that I sell individually AND as a set where it must be a component, but the inventory is always off since I manufacture them as one and sell them the same way. It's a major hassle trying to correct. Review Source CS Cheri S. Owner Cosmetics Used the software for: Less than 6 months ### "Requested Craftybase Honest Review" June 29, 2023 3.0 I don’t feel I’m getting value for the money I spend on it. I feel like it’s causing more work for me Pros It works. It’s robust, perhaps more so than I need. I’m a Gen-Xer, so I don’t mind the old-school UI Cons The interface with Square Online is a nightmare. Why can’t Information flow both directions Reason for choosing Craftybase They offered a free trial and discounted intro period to test interface with e-commerce sites Review Source JK Jess K. owner/maker Retail Used the software for: Less than 6 months ### "Craftybase is a seriously useful tool for makers" July 4, 2023 4.0 Pros What I like most about is it calculates COGS based on all data, in real time. So if the price of your materials rises, Craftybase will automatically reflect those increases in your COGS. If you have more than a handful of products, this can really save you time and ensure you have the most accurate understanding of your COGS so that you can ensure to price your products profitably. Cons This is not the quickest/easiest software to use, and maybe that's to be expected when dealing with something as complex as manufacturing handmade items that require various materials. I'm busy with a ton of different things going on, so I still haven't made time to do a full set up of everything in yet, and it's been months (this is not an issue with the software itself).My least favorite thing about Craftybase is it's price. I was automatically upgraded to a higher subscription plan when reaching my max limit for my monthly order line item limit, when it didn't seem to me like I was making so many sales that it justified that price. Review Source LG Lydia G. Owner Retail Used the software for: 1-2 years ### "Do Your Research!" April 22, 2024 2.0 Meh, I’m switching to another provider soon Pros It accurately tracks ingredients for my recipes Cons It does not sync with BigCommerce, there is a lag MOST of the time when updating information, the price is outrageous compared to other options on the market today Review Source Response from Craftybase May 9, 2024 Dear Lydia, Thank you for sharing your feedback. We appreciate your honesty and are pleased to hear about your positive experience with accurately tracking ingredients in Craftybase. We understand your disappointment regarding the lack of integration with BigCommerce. While it's not currently available, it's on our radar for potential future integration. If you'd like updates on this, please let us know. We apologize for any inconvenience caused by lagging updates. We've upgraded our servers to improve processing speeds. If issues persist, please contact our support team for assistance. Regarding pricing, we do aim to provide value, and your concerns will be considered as we continually evaluate our pricing. If you'd like us to review your account for better alignment with your needs and budget, please reach out. Your feedback is invaluable as we strive to enhance our platform. Please don't hesitate to share further suggestions or concerns. Thank you for being a valued customer! RS Ricquel S. Owner Apparel & Fashion Used the software for: 1-2 years ### "Excellent Way to Keep Up with COGS, Inventory and Profit Margins" August 26, 2019 5.0 I love this program and recommend it frequently! I don't know of any other programs that let you keep track of inventory the way a crafter needs to, especially if you make some of your own components for the items you sell. It's amazing! Pros I love that you can set up everything to auto-manufacture so you don't have to go in and manually do it after every sale. It's pretty much on auto-pilot which saves a TON of time. It's also great that if you have two Etsy shops that still only counts as one Sales Channel. Cons I wish it didn't automatically import everything on the next import after you sign up. It would have been very helpful to just be able to import a little bit at a time to make sure everything is set up and functioning properly. There is a pretty big learning curve, but only because it is dealing with SO MUCH information. Auto manufacture is amazing, but a lot of us don't keep everything we need on hand. If I have to order something and don't have it when the auto manufacture happens, everything is calculated incorrectly. If we could set the auto-manufacture to happen x days after the sale (or x days before it ships), it would help a ton, and I wouldn't have to go back in and manually change everything. Also on the auto-manufacturing, say I run out of product stickers. And I manufacture 100 items before I buy more. It's just a small thing, so I just don't include the stickers in those 100 orders. But when I do buy more stickers, the 100 items I already made (but didn't include stickers) still count against my total. It screws up everything and I have to manually go back and change the manufacture for each sale. It would be nice if we could set it up somehow so if we're out of something, and we still manufacture the item, it doesn't count against the inventory of that item since it wasn't used. I know that sounds like a lot of stuff, but it's really just little things here and there. The program is amazing and really does a ton of work for you. Review Source JF Justin F. Owner Retail Used the software for: 2+ years ### "Way Better Than Spreadsheets" July 22, 2023 5.0 Pros The ease of use in setup and management made it a great choice and a huge improvement over traditional spreadsheet management. One of the determining factors for me was being able to create and sell bundles that include multiple products that I had trouble finding with other tools. It also integrates easily with a number of viable eCommerce platforms. Cons I would love to see more feature related to managing finances like cash flow, balance sheets, and financial planning tools Alternatives considered [Quickbase](https://www.capterra.com/p/157262/QuickBase/)[Zoho Inventory](https://www.capterra.com/p/146241/Zoho-Inventory/) Review Source AB Anne B. Owner Luxury Goods & Jewelry Used the software for: 6-12 months ### "Great product but terrrible customer support" June 27, 2023 3.0 None, I was hoping to use it as an essential took to keeping out business in check. I don't know how but if you look at programs like Shopify - they offer such great support and for the same price. I believe you could offer better support if you could grow your business but how fast is the business growing if you have people like me just giving up. Pros I loved the fact that it had all the categories I needed to keep up with production and material use. Cons What I didn't like is the 24 to 48 hours to get a response and the fact that the data base goes down. I have a small team. Having to wait 24 to 48 hours to sort something out isn't feasible. We kept just going manual and I finally decided the time required to keep it up to date just wasn't worth it if we kept having stumbling blocks. Reason for choosing Craftybase Looked like it would satisfy all our problems. And honestly it would have if we had the support we needed. Review Source Kathryn H. Owner (Sole Proprietor) Arts and Crafts Used the software for: 6-12 months ### "Affordable inventory management for makers" August 26, 2019 5.0 I wish I had when I started making in 2011 because it's daunting trying to start from scratch with so many products that contain components I make as well as common materials. Adding new components with new products would be more manageable. All my items include components I manufacture myself (laser cutting. painting) so having to enter "recipes" for all components individually is tedious. For example, I can copy a recipe for an ornament (three different components, ribbon, tag) but when I create components, I can't copy the recipe from a similar component (cardboard shape, primer paint, color paint, topcoat) and this gets really slow with all the colors I have. Recently a new client ordered $800 of obsolete items I hadn't entered into Craftybase. It took 10 hours to enter component recipes for 2 products x 4 colorways, some of which had common components and many had common materials. I assumed I'd be able to generate a pick list to total the common components & materials. Nope! Back to the spreadsheet to group common components... but I didn't try to automate the paint required, so I wasted a lot of time going to the hardware store for more primer. Probably not making minimum wage on this order. Pros Designed for solo crafters or small businesses Affordable pricing Accommodates both raw materials and components I manufacture (many small business products are for retailers who buy and resell finished goods) Cons Does not permit copying recipes for components, just final products Does not generate pick lists to manufacture orders Must set up for either creating batches for inventory or creating products for specific orders, and I have different product lines that fit one model or the other but can't justify dual subscriptions to set them up as separate businesses Not integrated with Xero for accounting Reason for choosing Craftybase They're really expensive and built for large companies, and other makers recommended . Review Source SD Shannon D. Owner Wholesale Used the software for: 6-12 months ### "Just what I needed!" June 26, 2023 5.0 Pros I love the ease and accuracy of this program. It helps keep our inventory in check, along with organizing our business I would recommend this program to anyone and everyone!! I tried a handful of different methods and programs and this is by far my favorite! Cons The pricing may be a little steep, but I am so happy with the product, that I am willing to pay the price. Review Source MS Morgan S. Owner Wholesale Used the software for: Less than 6 months ### "Helps track my materials and keeps my products in stock" June 20, 2023 4.0 I am new to , so most of my experience is limited to just the setup process, but I hope this helps inventory managing and control be less stressful. I feel like Craftybase has the best set of features for products that don't come pre-assembled. I find the price point to be quite high - especially since I cannot get manufacture at a lower level plan. We will see how much value Craftybase adds and whether it is worth the price point. Pros I really like that integrates with multiple sales channels that I use. This, along with auto-manufacturing makes it easy for items to be adjusted as I sell, and I can have an accurate real-time look at all the materials I have on hand. Cons I found the process of getting up and running very labor intensive - especially having over 200+ SKUs. I wish there was an easier bulk editing feature. It feels really clunky at times and there is a lot of clicking in and out of different pages in order to get each product set up - even after using the upload csv feature. Alternatives considered [Trunk](https://www.capterra.com/p/184979/Trunk/) Reason for choosing Craftybase More features Review Source MF Michelle F. Owner Cosmetics Used the software for: 6-12 months ### "The Sudsy" June 26, 2023 4.0 Good. Great help when needed Pros I love the materials and recipe and product screens. I also love the reports but wish that instead of just taxes it would have gst pst for Canadian. Cons I wish it would update products into Shopify. Sharing both ways Review Source SH Shelly H. Owner Luxury Goods & Jewelry Used the software for: 2+ years ### "Lifesaving (and marriage saving)!" August 26, 2019 5.0 They are responsive, fix problems when they arise, they are excellent at walking you through what it is you need to do to achieve your task. It's been a life saver for me since I still have a day job and takes some of the nitty gritty record keeping off my hands through automations. Pros It's online and supports multiple sales channels. It pulls items out of my inventory and has been a life/marriage saver at tax time (I'm a sole proprietorship) and it's ease of use for tallying annual reports is fabulous. I do handcrafts so QuickBooks really is not designed for this industry. Cons The tech support is great and they work really quickly to get back to you in short time. In an ideal world, it would be 24/7, but their response time is great. Switched from [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) QuickBooks was manual and the only real option was the software set up for manufacturing, but that system is well beyond what I need and very expensive; totally not worth it. The learning curve is also too steep for it. is also very visual, which I LOVE! Review Source Michelle D. Owner Retail Used the software for: 2+ years ### "It's what every artisan needs" August 26, 2019 5.0 Once I understood that it takes time and effort to start using (and then keep using) , it became much easier to run my business. I actually let Craftybase run ME. The customer service is top-notch (although I do wish they didn't run on UK time) and I'd be lost without it. Pros I love this software because the developers understand how a small manufacturing business works. They don't load you down with confusing features - just what you need when you need it. It has helped me get completely organized with raw materials, track all production, determine pricing and just basically keep everything straight. If you're a maker and you're not using it, you need to be. Cons I sometimes feel the software tries to be all things to all people. I really don't see why the accounting aspects are necessary and feel they are sometimes lacking. Review Source VN Vy N. Owner Cosmetics Used the software for: 1-2 years ### "Essential Software for Crafting and Inventory Management" August 27, 2019 5.0 has been vital for transforming my hobby to a business. I would recommend it for anyone who would like to get a better overview of their inventory and sales (and have already referred several of my friends). It can require a bit of manual input/workaround at times to get it to work the way you want, and I hope they'll keep adding functionalities in the future. Pros covers all needs I have as a small business owner / craftsperson. It enables lets you track recipes, manufactures, inventory, sales and costs, which is crucial if you're going to run a craft business of any kind. It has a great selection of reports that you can pull - from expenses (for tax purposes), to material overview, to category sales and many more. It's a decent price for what you're getting and I have not found any other software with the same user friendly interface and functionalities. Support is very responsive and usually gets back to you within 24 hours. Cons Some minor annoyances, such as no easy option to add bulk expenses (such as 10x postage fees for 10 different orders), edit imported orders, or handle bundles. It means putting in a bit more manual effort, but I'm hoping these are things that will be added over time. I also wish they would keep backup data for longer - I went maybe half a year without renewing my membership, and had to re-enter all the data again when I decided to renew. Review Source Woody R. COO Arts and Crafts Used the software for: Less than 6 months ### "Recommend to anyone who sells crafts as a real business" June 20, 2023 5.0 I can tell my unit profitably per product and then keep selling through the channels and products that are most profitable and successful. It is unbelievably cool, I would recommend it to anyone who's in the arts/crafts field. Pros This software can link directly to all my selling channels, and it can track my inventory/materials, AND I can consign things to different locations. So I have a literal full view of my materials across every store I'm in. I love that. It has changed my life. Cons It's not visually stunning, but it works great. Definitely feels like a "technically skilled" people program. It was a little intimidating to set up. But so so worth it. Reason for choosing Craftybase I chose because of a recommendation of a friend and because of it's niche application for craft shop owners. Review Source JR Jen R. CEO Cosmetics Used the software for: 2+ years ### "Overall Great App" March 31, 2023 5.0 Pros Good value, good customer service, gets the job done! As long as I keep manufactures and supply purchases up to date, my inventory is accurate and the program helps me not run out of materials, or over-purchase. Cons I still find it challenging to nearly impossible bundle products for promotional items or gift sets, even with being in their Facebook group and hearing tips from other users. It isn't intuitive in the program to bundle items together. Rather, other users share how they make it work. Reason for choosing Craftybase Soapmaker 3 not compatible with Macs. Switched from [Numbers](https://www.capterra.com/p/170166/Numbers/) It was a lot more manual work because sales and manufactures and material supply weren't linked. Review Source NA Navine A. Owner Cosmetics Used the software for: 2+ years ### "Craftybase affordable option" July 22, 2021 4.0 is not bad apart from the sales channel issue for me and it’s functionality maybe limiting as you begin to grow or you need more efficiency keeping inventory across several platforms. It is great for start up. Pros It is affordable for start ups compare to the bigger systems like trunk and gets the job done. Cons I hate the integration with the sales channels as it is very limited. I have been waiting for them to integrate with bigcommerce for 2 years now and their integration with square is horrible because it doesn’t bring in the items purchased and customer details. Instead it comes as a custom order and so it does pull from the inventory which means I have to delete the imported sales and re - enter it so it reduces the inventory. Time consuming. Alternatives considered [Trunk](https://www.capterra.com/p/184979/Trunk/) Reason for choosing Craftybase Cheaper and suited my needs as a start up with one sales platform Review Source Response from Craftybase July 28, 2021 Hi Navine - sorry to hear you have had some issues with our Square integration. To confirm, Craftybase does fully import line item product details and customer data from Square so it does sound like something is going wrong here - please do get in touch with us via support and we'll be happy to take a look into this for you. TS Taylor S. Owner Arts and Crafts Used the software for: 1-2 years ### "Great for knitters" July 9, 2023 5.0 Pros I sell knit products, and it’s been fantastic at tracking everything I make and sell as well as the yarn I buy. Cons I wish there was a way for the recipe to be updated from the manufactures. Right now, figuring out how much yarn I use per product is a manual process, and it’s one of the most important parts of my price estimates. Alternatives considered [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Reason for choosing Craftybase More integrated and less time needed to maintain it Review Source DS Debi S. Creative design engineer Arts and Crafts Used the software for: 2+ years ### "I love craftybsee" July 10, 2023 5.0 Makes my business easier to manage both daily and come tax season Pros Hands down, best customer service!! Their team replies quickly and gives me exactly what I need to know. Cons No mobile app for it. I work away from my desk and a mobile app would be greatly beneficial for me Review Source JW Janna W. Owner Arts and Crafts Used the software for: 2+ years ### "The only usable software for makers" August 26, 2019 4.0 Overall, is the best software for my business. There is no other comparable program to track manufacturing of handmade goods in the way this software does. Is it perfect? No. But they are always making improvements based on user suggestions so I think it's only a matter of time until it does everything that I need it to. And the price? Totally reasonable for what it does. Pros This software allows me to track the costs of my materials and labor to accurately price my products. It also keeps track of all my expenses, manufacturing, inventory, tax info and more. It is super detailed and useful. Cons It doesn't have an option for tracking sales of services in the same way that it does for physical products. As someone who often does design and printing and other services with my products as well as workshops...there isn't a good way to designate which items are manufactured products and which are just services and don't have a cost of goods sold associated with them. Reason for choosing Craftybase Quickbooks doesn't track manufacturing at all. Review Source LD Laura D. Teacher Health, Wellness and Fitness Used the software for: 2+ years ### "Awesome Software" August 27, 2019 5.0 The customer service has been exceptional from the very start of this service and has not waned as they have gotten bigger. They always email me back within a few days if not the next day with a great answer that solves my issue or they tell me when my issue will be solved or put me on an email list for updates about the feature I request. Pros I like being the robustness of the reports offers. I like how it helps me to track my inventory in a detailed way. I like how it helps me figure out the cost of my item and helps me to automatically figure out the least amount I should charge for it on each channel. It integrates with my accounts on amazon and shopify, which makes inventory a breeze. Cons I don't love paying every month. Also, recently, I had to do some projections for how much of something to buy. I'd like it to have a feature that would look at my average usage of something over the last year, per month, and how much was currently in stock to tell me how much I should by. Review Source LE Lisa E. Owner/Maker Arts and Crafts Used the software for: 2+ years ### "A must for made-to-order businesses" August 26, 2019 5.0 I couldn't run my business without . I run a jewelry shop with thousands of orders per year. I've got over 200 skus with 70 variations each and CB makes it simple to create product recipes, manufactures, and adjust inventory. There is some initial setup for variations but after that it's all automated.v taxes are a breeze with this software Pros \-automatically imports orders from multiple channels -automatically creates manufactures for products and decreases material stock levels -keeps track of all my expenses -provides tons of various reports to help during tax time -customer service is easy to reach and always helpful Cons There's nothing I don't like about ! Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reason for choosing Craftybase had inventory tracking as well as financial and is specifically designed for handmade businesses Review Source SH Stephanie H. Owner Cosmetics Used the software for: 2+ years ### "Craftybase is a good fit for soap and cosmetic micro biz owners." August 26, 2019 5.0 is geared toward small craft businesses, but you aren't likely to outgrow it overnight. And the customer service is some of the best I've ever experienced, so if you run into issues or limitations, they will work with you towards a fix. The dashboard gives a snapshot of orders, expenses, stock levels, and profitability. And, a series of tabs lets you navigate to specific sections intuitively to input new activity or access info. It is a cloud-based, so it’s great those who need to access inventory information away from home base, or those who find that alternatives don't work on their favorite device. While some user may miss accounting and formulating features, the granular sales and inventory tracking alone make Craftybase worth the price. Pros \-solid inventory tracking for raw materials, masterbatches, and finished product -COGS and tracking -pricing guidance -recipe archive -traceability tools for GMP compliance -order management -interfaces with several popular e-commerce solutions Cons \-lacks robust accounting features -subscription software (instead of a one-time software fee) -requires internet connection to utilize -lacks formulating features specific to soap and cosmetics makers -no banking integrations -product bundle tracking is clunky Reason for choosing Craftybase was the only alternative that ticked the boxes of being cloud-based and Mac-friendly with excellent support and regular updates. Review Source MM Mike M. CFO Arts and Crafts Used the software for: 2+ years ### "Good " July 9, 2023 4.0 Good Pros Ease of setup and customer service and inventory control Cons Adding inventory to a second store did not show correct quantity and shows -quantiys Review Source Sean T. Owner Arts and Crafts Used the software for: 1-2 years ### "Using Craftybase to Improve Manufacturing and Track Costs" August 26, 2019 5.0 Currently able to describe our costs in terms of US Dollars per gram, and able to average our inventory into a proper Schedule C tax form. Their price guidance feature also enables us to make our business more sustainable. Pros \- Tools for tracking individual manufacture events. - Tracking material lots, traceability reports. - Expense and material tracking. - Cycle Inventory Interfaces - Category feature allows tracking manufacture failure reasons - GMP encouragement and functionality Cons Interface is a bit slow in terms of UI. Some reports could be improved. Small new features are sometimes slow to be developed, despite requesting nearly two years ago. Reason for choosing Craftybase was listed on Etsy's list of integrations. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.