# Page 6 | Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is Craftybase the right Manufacturing solution for you? Explore 244 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144117/Craftybase/reviews

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Craftybase

4.6 (244)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 6 - Reviews of Craftybase

## Showing most helpful reviews

Showing 126-150 of 244 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KH

Katie H.  
Owner, jewelry designer  
Arts and Crafts  
Used the software for: 6-12 months

### "Excellent product for crafters"

August 26, 2019

5.0

let's me get an accurate picture of what actual COGS I'm selling are, and makes it easy to track inventory consigned over multiple locations. Responsive customer support, too.

Pros

Ability to integrate with other platforms and easily track sales and expenses. Actually costing out to get COGS is definitely high on the list.

Cons

There are some limits to reporting - there are some improvements that can be made in that area.

Reason for choosing Craftybase

Easier to navigate, integration with multiple sales channels.

Review Source

KS

Kristin S.  
milliner  
Apparel & Fashion  
Used the software for: 1-2 years

### "So powerful! It's worth the money."

February 28, 2021

5.0

Helps me organize my hundreds and hundreds of styles/types/colors of materials. Integrates nicely with multiple sales platforms.

Pros

The power in this is amazing! I can search through all my materials by color or fiber content or size or date purchased, etc. It's a lifesaver for me to be able to see my materials with photos and all the data I need. The recipes/manufactures and the way it calculates COGS is super powerful. I can start typing the name of the material and enter the amount — and it calculates the actual cost of materials used based on date of manufacture. Very helpful for makers who have some supply left of an old lower price and new supply purchased at a higher price. will average the cost to figure out what your current COGS is.

Cons

Being a cloud software, it requires a subscription, which is a bit pricey. And there have been periods of downtime (though they communicate well about outages in the Facebook group). It takes a while to set everything up, and there is a bit of a learning curve.

Review Source

NM

Natalie M.  
Owner  
Retail  
Used the software for: 2+ years

### "Craftybase has saved me thousands of $$ in time"

August 26, 2019

5.0

As a one woman show, has saved me thousands of dollars in time not spent inventory tracking and bookkeeping. Well worth the monthly fee. All my inventory issues are managed and I know it will be accurate for tax time.

Pros

integrates almost seamlessly with both Etsy and Shopify. Every time I have had a question or issue, custom service is super helpful and quick. I’ve been using the software for over 5 years, and over that time the developers have listened to community feedback and greatly increased the efficiency and functionality of the software. Once you understand the terminology, you can manipulate the software to benefit your business needs.

Cons

Could use more bulk edit functionality, and the ability to back edit where a change in a material is automatically reflect in all product recipes and all previous manufactures.

Reason for choosing Craftybase

Automatically imports sales and expenses from Etsy.

Review Source

GP

Grace P.  
Co-founder and CFO  
Retail  
Used the software for: Less than 6 months

### "Big learning curve but well thought out"

August 27, 2019

5.0

I have faith that will prove to be the right option for us. I think that once I \*do\* have it set up to fit our particular business, that it will be immensely helpful and far superior to the excel spreadsheets we were using.

Pros

The price point is excellent for the functions that you get in return. You can get technical support through email and they are quick to respond and very professional with their help.

Cons

Switching over from my previous inventory system to has been a HUGE learning curve. It's taken me so many hours of research and back and forth communication with their customer service team to try and set things up for my businesses particular situation. I'm still not properly set up after exchanging over 40 emails with them (wish they offered a tier where you could get direct phone support with an approved Craftybase consultant).

Alternatives considered

[Zoho One](https://www.capterra.com/p/166175/Zoho-One/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[Stitch Labs](https://www.capterra.com/p/139349/Stitch-Labs/)

Reason for choosing Craftybase

The pricing was FAR better than any of the others and seemed to offer lots of features for the price.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

We needed a more complex inventory management system that synced up directly to our sales platform and handled a larger variety of functions and calculations.

Review Source

JW

Jacqueline W.  
Crafter  
Arts and Crafts  
Used the software for: 1-2 years

### "Review "

August 27, 2019

5.0

I love having my customers all in one place with orders and supplies

Pros

That I can do everything for my business on it

Cons

It’s hard to understand in the beginning and no one to talk to just email

Alternatives considered

[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Craftybase

All in one and recommended in my groups

Review Source

AB

Anya B.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Excellent for small handmade business"

August 26, 2019

4.0

has been a great system to use for my business that needs to track material usage and costs as I manufacture my products. I have been very happy with it and its ease of use.

Pros

Ease of calculating COGS. Also, it's integration with Square Register is excellent

Cons

Wish it integrated with Squarespace. Also, the variances automatically created with imports from Square Register are not overly helpful

Reason for choosing Craftybase

The ability of the program to track materials inventory and calculate COGS

Review Source

AL

Angela L.  
Owner  
Retail  
Used the software for: 2+ years

### "Makes tax time a breeze!"

August 26, 2019

5.0

Love it. There's no substitute.

Pros

It calculates true Cost of Goods Sold based on the cost of my inventory, including pro-rated shipping/handling fees and taxes from suppliers.

Cons

Set-up for initial makes can be time consuming, but if you do a lot of production work, the time investment is well worth it.

Review Source

LS

Leigh S.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Customer Service is above and beyond"

August 26, 2019

5.0

I like the cost analysis of products, the recipe creation for each product and auto production for online sales.

Pros

Owning a craft business it is hard to find methods of maintain inventory levels, when I found I tried the trial and loved it. In addition to the ease of use, everytime I have a question I get a fast, professional response with an easy solution to my issue.

Cons

I can't think of any other than it does not integrate Etsy shipping labels. It will download but you have to associate it to the sale. It is an easy process. But if you neglect doing it it can take some time to catch up.

Reason for choosing Craftybase

It offered craft makers an option to maintain inventory, when I found it years ago there was nothing else. But am very happy with it and have never look for other options.

Review Source

FS

Fatou S.  
ceo  
Consumer Goods  
Used the software for: Less than 6 months

### "Verry Good tool for Makers "

May 16, 2024

4.0

Pros

The price Ease of use Seamless Integration with Shopify

Cons

Nothing So far I have been using the tool since 2 months

Switched from

[Katana Cloud Inventory](https://www.capterra.com/p/172888/Katana-MRP/)

Crafty Base is cheaper, easier to use and the integration with shopify started working from day one, and it was not the case with Katana

Review Source

AF

Amy F.  
owner  
Arts and Crafts  
Used the software for: 2+ years

### "Can't live without it!"

August 26, 2019

5.0

Lifesaver, timesaver.. Wish I'd had it from the very beginning of my business.

Pros

is an easy to access, straightforward platform that keeps tabs on my 100s of items (materials & finished products) in inventory.

Cons

There are some small details that could be improved upon, and seems to be very responsive to user input to improve these details.

Review Source

VR

Verified Reviewer  
Jewelry Designer  
  
Used the software for: 6-12 months

### "Great Potential"

January 17, 2018

4.0

Pros

I think this program is right on the edge of being fantastic. It offers a wide range of choices for a small business and does a good job tracking basic inventory needs.

Cons

I wish it were more customize-able. I need to be able to reflect my branding in everything I do and there were some features I was looking for that weren't available.

Review Source

mD

manon D.  
owner/jewelrydesigner  
Arts and Crafts  
Used the software for: 2+ years

### "Craftybase review"

August 26, 2019

5.0

I totally keep my inventory, my product pricing and my sales inline by using . It's so simple to use and if you do have a question you get a reply quickly. I wouldn't even entertain using another company.

Pros

Once you're set up it's so easy to use. My inventory is always on hand. I couldn't function without Crafttbase. I've made my end of the year so much easier for myself and my accountant.

Cons

I've really had no complaints about this software.

Review Source

JL

Jeannie L.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Can't Live Without It!"

August 27, 2019

5.0

I can keep excellent track of inventory, profits and other finances, and pull reports at any time for taxes, stocktaking and more.

Pros

I love how I can keep track of all my inventory on hand, everything that has been sold, my profits, pull needed reports, automatic uploads and so much more.

Cons

It is a little confusing in the beginning but within 2 weeks, I was majorly loving this program.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Craftybase

It was a lot more time consuming and confusing keeping track of everything on my own using excel especially when some inventory is quite large. This program does all the thinking for me when everything is entered in correctly. It's awesome! and the customer service is exceptional when help is needed.

Review Source

RH

Rebecca H.  
Owner  
Alternative Medicine  
Used the software for: 6-12 months

### "Craftybase has changed the way we do business. "

August 26, 2019

5.0

The team is always so helpful and quick to respond. They even turned one of my suggestions into a feature and then made sure to tell me so I could use it! I really think you get a lot of value with Craftybase.

Pros

We manufacture bath and body care products and have increased our private label customer base which means there are more things to track. keeps us on track with inventory, material inventory, orders and expenses. They are always trying to improve the software and add suggested options.

Cons

There isn't really anything I like least, but I do wish that the sales channel's variations would match up with the variations I create in so I don't have to manually adjust every order to reflect the size.

Review Source

EF

Emily F.  
Owner  
Retail  
Used the software for: 2+ years

### "Exactly what I need for my candle biz!"

August 26, 2019

5.0

Love this software!

Pros

I love how it keeps track of costs for every material and tracks material batches.

Cons

I wish it had more options for keeping track of extra things on orders like gift boxes or add ons. I would also like to see a bundling option for products after orders are placed.

Review Source

LS

Lindsay S.  
Master Soaper  
Cosmetics  
Used the software for: 2+ years

### "My external brain!"

August 26, 2019

5.0

cannot live without it!

Pros

It does everything I need as far as inventory, taxes, expenses, recipes, prices. I don't know how I would live without it!

Cons

some things are not as efficient as they could be - like doing things in batches or bulk changes. And I wish it integrated better with bigcommerce.

Reason for choosing Craftybase

it does more! and it's easy! and it does it all!

Review Source

LE

Leslie E.  
Owner/Artisan Soap Maker  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great Time & money saver for a small business."

August 27, 2019

5.0

My overall experience has been great. Their customer service has been on point....always quick to respond, friendly and professional. It's been easy to keep up with my expenses and profits for taxes too.

Pros

It's pretty easy to use. I love that it keeps my recipes and shows when an ingredient is getting low or even the whole product so I can schedule when to restock. I am also thankful that it shows my costs in making each product along with showing recommended retail & wholesale pricing, as well as what my profits are.

Cons

Some of the features can be confusing. For me, the stocktakes have been too time consuming, so right now it's not my favorite.

Reason for choosing Craftybase

Soapmaker was suggested by a couple of other soapers on a Facebook post, but I only have Apple computers that will not run on that program so a friend suggested that I try and I'm very happy that I did.

Review Source

AB

Aimee B.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "Great for sole crafting business"

August 26, 2019

4.0

It was easy to set up. As a first time craft business owner, I needed an easy set up to make sure I was doing my orders, materials, inventory and accounting correctly.

Pros

This was very easy to set up and get started. Easy to see what I have available at a glance, who has ordered and paid. The reports I’m able to get is so helpful. The help section has solved some items I didn’t understand.

Cons

It took awhile to understand the reporting available to me.

Reason for choosing Craftybase

It was easy, could learn it fast and and had a handy help section.

Review Source

RI

Robin I.  
CEO, Founder  
Consumer Goods  
Used the software for: 2+ years

### "Best inventory software available"

August 26, 2019

5.0

Pros

I find SUPER easy to use. I make products that require multiple levels of inventory tracking, and had been looking for software to help me accomplish this for months. When I stubbed upon Craftybase, it was almost too good to be true! The software is easy to use, is detailed enough to be incredibly useful for my business, and automatically syncs with most of my sales channels. It's awesome. I can't recommend it enough.

Cons

The product variations are useful i some situations, but tricky in others. I wish I had more control over the way things are imported from the sales channels since I don't care about some aspects of those orders and do for others.

Review Source

KB

Kristina B.  
Alchemistress/Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Craftybase makes everything easier!"

August 26, 2019

5.0

I love creating, not accounting or bookkeeping. makes the least fun parts of my work so much easier!

Pros

I love how helps me to track inventory and allows me to set reorder triggers when I approach minimums for stock on hand. It's easy to track manufactures, identify ingredient batches, set pricing for different customer categories, and price/create new, bespoke products using ingredients in the system.

Cons

Since I leverage less popular outside software, I sometimes have to wait a little longer for integrations that are relevant to me--but there hasn't been anything I've pined for that didn't show up as an option as they continually expand their offerings.

Review Source

SM

Sarah M.  
Owner  
Alternative Medicine  
Used the software for: 1-2 years

### "A great resource!"

August 26, 2019

5.0

Pros

It keeps me organized and I love that I can refer to my recipes easily. My favorite part is the automatic cost analysis and recommendations for pricing new products.

Cons

Probably the price. It does get a little pricey, so I’ve had to say no to some of the features I really wish I could utilize, like the batch # feature.

Alternatives considered

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Reason for choosing Craftybase

Probably the promise of organization... and really it is very easy to use and store data. I just wish I could be more consistent with it. It took me forever to begin because I worried I’d set it up wrong and have to do everything all over again.

Review Source

JK

Julie K.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Great way to calculate prices and understand your"

August 26, 2019

5.0

There was about a six week learning curve understand the software. However, I believe it’s because the software has so many options for you. Customer service has been awesome and now I depend on it completely.

Pros

Calculating your cost of goods and time spent to make your products. Let you figure out where is the best defend your time. Also allows you to calculate prices for multiple platforms

Cons

System doesn’t calculate cost of goods on product that was built prior to starting the software. I understand the reason, however, it makes the first year a little difficult to easily get your taxes together.

Review Source

Response from Craftybase

August 27, 2019

Thanks for the great review Julie! You'll be pleased to hear that it is possible to calculate COGS on products that were manufactured before you began tracking with Craftybase - you can do this by setting a Starting Adjustment for the product, or you can alternatively backdate your stock changes as far back as you wish to include your past manufactures. Feel free to get in touch with us at support if you need a hand with this part of Craftybase and we'll be very happy to help!

CB

Cassandra B.  
Owner  
Retail  
Used the software for: Less than 6 months

### "The answer for creatives"

August 26, 2019

5.0

My overall experience with crafty bass has been excellent it’s really helping me get a handle on how I run my business overall I couldn’t imagine moving forward to growing without it.

Pros

I love how crafty base to make everything so much easier with managing my supplies and my cost of good sold automatically based on the supplies I enter. It integrates with Etsy it makes it seamless and super easy to manage my business .

Cons

I have yet to find a reason to be disappointed

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reason for choosing Craftybase

Is for the creative entrepreneur QuickBooks is less about creativity which makes it hard when you’re dealing with custom made products. Ways to manipulate your inventory and your products on crafty base which is absolutely necessary for the business I run .

Review Source

BL

Bex L.  
Artist  
Arts and Crafts  
Used the software for: 2+ years

### "Couldn’t work without it "

August 26, 2019

5.0

I’ve been a long term user and been very happy with it - especially useful if linking to Etsy, also the support is brilliant t and very friendly and prompt

Pros

It’s easy to use It’s much better than an excel It’s very visual when planning inventory

Cons

Could be cheaper (says anyone with cogs)

Review Source

LD

Lindsey-Star D.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Great overall database and expenses"

August 27, 2019

5.0

Keeping track of COGs and expenses.

Pros

For a handmade business, it is great to keep track of materials, recipes, components.

Cons

The storefront integration isn’t quite what I would prefer. If it was a true all in one solution that would be really helpful. It was well worth it at the promotional price but iffy at regular price.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

I heard good things from fellow business owners

Review Source

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