# Page 8 | Craftybase Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Craftybase the right Manufacturing solution for you? Explore 239 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144117/Craftybase/reviews

---

Craftybase

4.6 (239)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Page 8 - Reviews of Craftybase

## Showing most helpful reviews

Showing 176-200 of 239 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HW

Hershal W.  
President  
Arts and Crafts  
Used the software for: Less than 6 months

### "It covers everything"

August 27, 2019

5.0

I am using to program to solve my bookkeeping and inventory needs. It seems to cover every aspect of those needs and more. It is not only covering those need but helping with personal help that goes beyond bookkeeping and inventory, like setting up my designs for making my products and notes

Pros

This software covers everything for the designer and manufacturer jewelry business. It's not difficult to use but it works better if you are just starting your business. The examples are very good and very well covered.

Cons

The only thing I wish it had was more video of the process. There is a lot of reading to do at times to grasp what you need to do,

Reason for choosing Craftybase

You are more detailed and professional.

Review Source

TF

Tasha F.  
Silversmith  
Apparel & Fashion  
Used the software for: 6-12 months

### "Perfect for my small jewelry business "

August 26, 2019

5.0

I am able to keep track of my inventory and file my taxes with reports produced in craftybase.

Pros

It was easy to learn and begin using. Plenty of online tutorials and even weekly emails with links to articles helping with common things.

Cons

I didn't find a lot of help in the community bit that is nothing against the program itself.

Review Source

MD

Marie D.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Amazing Software!"

August 30, 2019

5.0

I was really looking for a solution to track raw materials and products so I can get a better (paperless!) way to track products so I can project my manufacturing schedule, and get a better idea of what products take a while to sell vs. what products sell quickly. A BIG thing I was looking for was a way to automate product pricing, to make sure that I was incorporating overhead, all materials, and MY TIME into the bottom line price.

Pros

I LOVE that I can track materials and containers in a way that automatically reduces stock when I manufacture products. No more trying to remember to manually adjust spreadsheets, or try to create my own inventory system.

Cons

Not necessarily a software specific issue, but learning a whole new "language" to understand what Manufactures, Components vs. Materials, etc was a bit of a learning curve.

Alternatives considered

[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)

Reason for choosing Craftybase

The fact that it was made FOR makers BY Makers

Review Source

SD

Susan D.  
Owner  
Cosmetics  
Used the software for: 6-12 months

### "Customer Service is Awesome!"

August 28, 2019

5.0

I use this software to keep up with everything. I enter all my expenses, keep up with batch and lot numbers, sales, etc.

Pros

I love the ease of use, the ability to customize categories and keep up with lot numbers and batches, but my favorite thing about Craftybase is the customer service. I've had to email them a few times to help me, and without fail, they have responded promptly and effectively. When tax time came, I just printed the report and took it to my accountant...done. :-)

Cons

I wish there was a way to specify the lot numbers when I do a material adjustment.

Reason for choosing Craftybase

Reviews, ease of use, cost, and recommendations from other soapers.

Review Source

AW

Amber W.  
Owner  
Cosmetics  
Used the software for: 2+ years

### "This software revolutionizes product making! "

August 26, 2019

5.0

I can always know what ingredients I have on hand and what needs to be ordered, which really makes things more efficient. Having my batch forms created and saved in one place is also wonderful.

Pros

The way it organizes my recipes and batches and ingredient inventory!

Cons

Sometimes it can be hard to make changes to things and I have to start over on a project.

Review Source

DK

Diana K.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Great but learning curve"

August 26, 2019

4.0

I think the price is great, and overall I'm happy with it

Pros

I really like being able to have my inventory and costs tracked efficiently

Cons

There is a bit of a learning curve and I still don't really feel like I have it 100%

Reason for choosing Craftybase

It was an online application that I could edit anywhere

Review Source

BM

Bhavik M.  
Co-owner  
Food Production  
Used the software for: 1-2 years

### "Crafty Base Review"

August 26, 2019

5.0

We have a complex manufacturing process with materials and components. Crafty base does a good job keeping us on top of our stock levels and margins.

Pros

The Import and Export of data The number of reports User interface

Cons

Issues with linking of Square (draft invoices)

Alternatives considered

[Wave](https://www.capterra.com/p/178021/Wave-Apps/)

Reason for choosing Craftybase

Better inventory control systems.

Review Source

SW

Susan W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Ok. "

August 26, 2019

3.0

It’s ok. The best out there for small business. But work so hard to get data in, would be nice to get better reporting out.

Pros

For small manufactures. The price. Pricing help

Cons

Cumbersome to use. Few reports. Not customizable reports.

Reason for choosing Craftybase

Price, recipes, works for small manufacturers.

Review Source

AY

Amber Y.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Review for Craftybase"

June 20, 2023

4.0

Pros

Lot tracking for material used and dashboard

Cons

Can’t connect to Individual Amazon seller’s account nor Facebook and instagram shop.

Review Source

MK

Martine K.  
Owner & Creator  
Cosmetics  
Used the software for: Less than 6 months

### "Saving Grace!!"

August 26, 2019

5.0

I was looking for a place where I can monitor the inventory. Most important figuring out the proper retail, wholesale and consignment. Having the recipes and ideas all in one place. I also like the tips and helps. It really makes you feel like there want you to succeed.

Pros

I was able to put all my information in one place. I also like the weekly status updates. I also like how I was able to monitor all my products from all the sales channels at once.

Cons

The software is not available offline, or not available as a phone or iPad app.

Reason for choosing Craftybase

The ease of use and I really enjoyed the free trial.

Review Source

MD

Meghan D.  
Store owner  
Retail  
Used the software for: 1-2 years

### "Very helpful, saves me so much work!"

September 3, 2019

5.0

Pros

The more I learn to use it and how to use it properly the more i find it saves me so much time and energy and is helping me better learn the ins and out of my shop!

Cons

This is most likely just because I dont take the time to read it but I find it has taken me a little bit to understand what some things are if I was ever really stuck though i could simply email them and I know that they would help me no issues

Review Source

PH

Peter H.  
Etsy Shop Owner  
Retail  
Used the software for: 6-12 months

### "Very complex to standup"

January 18, 2023

1.0

Pros

They had some baked in reporting that was good.

Cons

Customer service is only by EMAIL. NO PHONE SUPPORT! This made it very difficult for a beginner (who read the useless startup guide) to get everything setup correctly. Even then I was never 100% implemented. They should also add auto categorization rules for expense items and COGS by vendor/other Parameters.

Review Source

ES

Ellen S.  
Owner  
Arts and Crafts  
Used the software for: 2+ years

### "Solid software for a small business "

August 26, 2019

5.0

Manufactures are hard to deal with on one of a kind items. I have to approximate. I use it for tax purposes. I use it for planning.

Pros

Pretty thorough. Teaches you as you learn it.

Cons

I still have problems using some parts, but I can manage what is critical for my business.

Review Source

JC

Julia C.  
Director  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great value for inventory and costing"

August 26, 2019

5.0

Pros

Craftybase has been a great value for a small, handmade business like mine. It's hard to keep track of our inventory, and how much each project and product uses, plus figuring out the cost of each product. Craftybase has made it easy with fairly straightforward features.

Cons

There are a few parts of the software that are just not easy to figure out. it takes a few extra hoops to assign categories to materials, and then to sort them out. Sometimes linking manufactures to orders just doesn't work the way it's supposed to. but generally, I've seen that most of the problems I've had with the software have been lessened as the developers continue to refine and improve the product.

Review Source

SD

Stephanie D.  
Baker  
Consumer Goods  
Used the software for: Less than 6 months

### "Wonderful product for small businesses"

August 26, 2019

5.0

I am definitely able to get a better idea of my profits and expenditures for my business

Pros

The program allows me to track and organize all of the things I want to for my business in one place.

Cons

There are some features that aren't as intuitive as they could be.

Switched from

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Quickbooks didn't offer any of the tracking capabilities that Craftybase does.

Review Source

CT

Carolyne T.  
Owner  
Arts and Crafts  
Used the software for: Less than 6 months

### "Craftybase Review"

September 6, 2019

4.0

Craftybase makes inventory for taxes a breeze (once you get all your data in ;) and it's better to not wait until 2 weeks before April 15th to do it. LOL!

Pros

This software works for me for inventorying and tracking expenses for my small soap making company. I am a Mac user and the other software options would have required a different operating system. I like that it applies to other crafty products as well and not just soap.

Cons

I would love to see an app for phone or tablet where we could enter material purchases. I am on the run a lot with kids and elderly parents and I cannot afford a laptop. If I could enter just my material purchases on my iPhone easily, I would be able to stay on top of entries and seriously maximize my time while waiting for my Dad to finish up in a doctors appointment or while waiting in the pickup line at school.

Reason for choosing Craftybase

Cloud based software, works with my Mac.

Review Source

LW

Leigh W.  
owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Paperwork Made Easier"

August 27, 2019

5.0

Pros

Prior to using Craftybase, I was struggling to keep tracking of my supplies and the cost for each one. Craftybase tracks my expenses and ongoing costs for each material as well as the products I make (Cost of Goods Sold). I am able to run a variety of reports such as Schedule C and Profit and Loss, to name a few. I think my accountant is going to be very happy next year. The software integrates with my selling platforms and help keep track of my orders.

Cons

Keyboard shortcuts would be such a timesaver.

Review Source

RP

Rhonda P.  
Owner  
Arts and Crafts  
Used the software for: 1-2 years

### "CraftyBase Review"

August 27, 2019

4.0

I haven't set up recipes for all my products which will make it hard for me at the end of this year for taxes. I find it very time consuming to get it all set up.

Pros

I like that it integrates easily with Etsy and keeps track of inventory.

Cons

I find it hard to set up products. It is still confusing how you have to set up manufactures and recipes.

Reason for choosing Craftybase

The cost was in my price range.

Review Source

KP

Keri P.  
owner  
Retail  
Used the software for: 6-12 months

### "Bye Bye Spreadsheets"

August 26, 2019

5.0

I used spreadsheets for years. I hated it. It was time consuming and I really needed to automate some processes. This service allows me to easily see orders from multiple platforms, track low supplies, and not have to deal with a calculator and updating all supply numbers after every order. For anything I have set up for auto manufacture the time saved is amazing!

Pros

The ability to link my Etsy and Amazon products and orders make my life so much easier.

Cons

Entering in auto manufacturer information for each product and size is rather tedious if you have a lot of products.

Review Source

SP

Sarah P.  
Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Lifesaver for my growing handmade business"

August 11, 2020

5.0

Overall, I’d recommend it if you have lots to keep track of with inventory and products. They have reports that make it easy to manage everything.

Pros

Wow! I am so glad I found this! It has made keeping tracking of my materials and inventory a breeze!

Cons

It can be a little clunky to set up but the customer service team is very helpful & responds quickly if needed.

Review Source

VR

Verified Reviewer  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Highly Recommend!!!"

August 26, 2019

5.0

Overall I love craftybase and will keep using it and I definitely recommend it!

Pros

You can keep a running inventory of your supplies and products all in one place. It can be used with different selling platforms and if you do consignment selling you can track that also!

Cons

I do wish that for the supplies you could link directly to the website with the product and that you could use the picture on the website as the picture of the supply.

Review Source

KG

Kristin G.  
small business owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Love Craftybase!!"

September 4, 2019

5.0

VERY HAPPY!!

Pros

This program has made my life so much easier! It helps me track all my business expenses, all of my materials, and sales. The process of adding expenses and materials is very easy, and the workflow to make and sell is very easy as well

Cons

Not really meant for retail items, and I make and sell, but I also buy wholesale and retail and the retail bit is time-consuming

Reason for choosing Craftybase

Helps me keep track of all of my materials for inventory and cost.

Review Source

JL

John L.  
Ceo  
Wholesale  
Used the software for: Less than 6 months

### "Terrible support "

January 24, 2023

1.0

Very poor will be looking elsewhere and I recommend you do the same

Pros

Support non existent when looking for help with their software, they also delete and censor posts in the “Facebook community” to stop people giving honest feedback (including customers)

Cons

Handles bundles and lots really counter intuitively, can’t keep finished product as inventory

Review Source

CW

Casey W.  
Owner  
Graphic Design  
Used the software for: 1-2 years

### "Great Software"

August 27, 2019

5.0

Will definitely keep using this as long as I am in business. Makes my life easier.

Pros

This is the only software that truly helps small craft businesses keep track of inventory plus help around tax time with its various reports. Glad I found it!

Cons

Sometimes it can be hard to figure out, but the help articles are great!

Review Source

TG

Taylor G.  
Owned  
Apparel & Fashion  
Used the software for: 6-12 months

### "Best "

September 20, 2019

5.0

Pros

Very easy to use & helpful business tracker.

Cons

It does not let you customize invoices like fonts, etc.

Review Source

Talk to a Capterra advisor for free and get results within 15 minutes.