# Best SupportHero Alternatives 2026 | Capterra

> Looking for alternatives to SupportHero? Find out how SupportHero stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/144138/SupportHero/alternatives

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# Alternatives to SupportHero

[4.7 (31)](https://www.capterra.com/p/144138/SupportHero/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/144138/SupportHero/)

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## Top SupportHero Alternatives

SupportHero

* * *

Starting from:

$49/Per Month

Pricing Model:

Other

* * *

Overall Rating:

[4.7 (31)](https://www.capterra.com/p/144138/SupportHero/reviews/)

Ease of Use

4.8

Customer Service

4.7

Features

4.5

Value for Money

4.7

* * *

Starting from:

$8.75/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (24036)](https://www.capterra.com/p/135003/Slack/reviews/)

Ease of Use

4.6

Customer Service

4.4

Features

4.6

Value for Money

4.5

* * *

Starting from:

$5.42/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (3661)](https://www.capterra.com/p/136446/Confluence/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.3

* * *

Starting from:

$29/Per Month

Pricing Model:

Flat Rate

* * *

Overall Rating:

[4.6 (5044)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Ease of Use

4.7

Customer Service

4.6

Features

4.5

Value for Money

4.5

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All SupportHero Alternatives

At a Glance

Top Alternatives for SupportHero

-   [Slack](#product_964a02e4-2901-4992-aea5-a6d200b696d4)
-   [Confluence](#product_c475c038-8c1d-4860-b5e5-a6d200b354f3)
-   [Connecteam](#product_953d0def-d4c2-4ecc-aa69-a6d200b7c72b)
-   [Document360](#product_78ed9546-839f-4905-a9e1-a886009351fc)
-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)

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by Kovai.co

[4.7 (290)](https://www.capterra.com/p/177031/Document360/reviews/)

AI-Powered Knowledge Management for seamless knowledge transfer and reduced information silos. [Learn more about Document360](https://www.capterra.com/p/177031/Document360/)

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by Zendesk

[4.4 (4071)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Zendesk offers a smart knowledge base for self-service that integrates seamlessly into it's help desk software. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

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by Freshworks

[4.5 (3408)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

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by CyberSentriq

[4.7 (1753)](https://www.capterra.com/p/102188/LiveAgent/reviews/)

Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial. [Learn more about LiveAgent](https://www.capterra.com/p/102188/LiveAgent/)

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by livepro Knowledge Management

[4.8 (182)](https://www.capterra.com/p/165150/livepro/reviews/)

livepro is purpose-built contact center Knowledge Management. Delivering quick and easy answers to agents, not long documents. [Learn more about livepro](https://www.capterra.com/p/165150/livepro/)

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by Freshworks

[4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize support with Freshservice, an AI-native ITSM platform that deflects tickets, accelerates resolutions, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

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by Helpjuice

[4.7 (102)](https://www.capterra.com/p/130533/Helpjuice/reviews/)

Knowledge Base Software Designed To Reduce Support. Fully brandable, includes Analytics, Instant Intelligent Search, Multiple Languages [Learn more about Helpjuice](https://www.capterra.com/p/130533/Helpjuice/)

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## [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

by Microsoft

[4.4 (5411)](https://www.capterra.com/p/1167/SharePoint/reviews/)

Content management solution that helps businesses with desktop sharing and viewing, text annotations, instant messaging, and whiteboard [Learn more about Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

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## [Notion](https://www.capterra.com/p/186596/Notion/)

by Notion Labs

[4.7 (2702)](https://www.capterra.com/p/186596/Notion/reviews/)

Notion is the only task management software that connects your notes, tasks, and wiki in one tool. [Learn more about Notion](https://www.capterra.com/p/186596/Notion/)

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## [Guru](https://www.capterra.com/p/224830/Guru/)

by Guru

[4.8 (639)](https://www.capterra.com/p/224830/Guru/reviews/)

The AI Source of Truth that connects your company’s knowledge, delivers verified answers, and builds trust automatically. [Learn more about Guru](https://www.capterra.com/p/224830/Guru/)

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## [Paperpile](https://www.capterra.com/p/233181/Paperpile/)

by Paperpile

[4.8 (122)](https://www.capterra.com/p/233181/Paperpile/reviews/)

Cloud-based reference management for researchers. [Learn more about Paperpile](https://www.capterra.com/p/233181/Paperpile/)

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## [IT Glue](https://www.capterra.com/p/170401/ITGlue/)

by Kaseya

[4.6 (331)](https://www.capterra.com/p/170401/ITGlue/reviews/)

The AI-powered document management tool built for IT professionals. Track, find & know everything about your IT in a single platform. [Learn more about IT Glue](https://www.capterra.com/p/170401/ITGlue/)

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Software Found In

-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)