Best For

Small, medium, Enterprise & Fortune 500 businesses. Concord is used by operations, Legal, HR, Sales, Procurement, and virtually anyone who deals with contracts needing a centralized, simple solution.

Product Details

Concord's cloud-based platform is future-proofing document management. Evolving beyond traditional document storage, Concord's solution empowers organizations to streamline the entire document lifecycle. Users can create and collaborate on documents before they are finalized and stored. With features like version history, workflows, deadlines & alerts, and reporting & analytics, users have everything they need to restore order to documents. Box, Dropbox, and Google integrations are available.

Contact Details

Concord

http://www.concordnow.com/

Founded in 2014

Located in United States

Concord Home
Templates
Collaboration & Redlining
Approval Workflows
Reporting & Analytics

Starting Price

  • Not provided by vendor

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours
  • Online

Concord Features

Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Indexing
Document Retention
Electronic Signature
File Recovery
File Type Conversion
Offline Access
Optical Character Recognition
Version Control
Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management
Audit Trail
Authentication
Auto Reminders
Customizable Templates
Document Analytics
Mobile Signature
Multi-Party Signing
Task Progress Tracking
Audit trail
Collaboration
Contact Management
Content Library
Document Management
Electronic Signature
Knowledge Base Management
Pipeline Management
RFP Management
Templates
Version Control
Workflow management

Concord Reviews

Showing 5 of 118 reviews
Overall
4.4/5
Ease of Use
4.4/5
Customer Service
4.6/5
Jennifer H.
Benefits Coordinator
Warehousing, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 12, 2019

“Practical, effective and user friendly system”

OverallOverall we are very satisfied with Concord. We have about 20 users at this moment and everybody has had a positive experience so far. As with every new system, some questions have come up, but our Customer Success Manager,representative, is always very responsive and always provides effective solutions to our concerns.
ProsEasy to navigate platform Electronic signature Offers third party access Ability to track changes and set lifecyle
ConsThe transition from our previous system to Concord took a little longer than we expected but we are very pleased with the system overall.
Reviewer Source 
Source: Capterra
September 12, 2019
Lindsey B.
Head of Finance
Telecommunications, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 17, 2019

“Concord helped our compmany organize contracts and legal documents”

OverallOverall, Concord has helped our company get organized/develop a process and have a space that we can collaborate on legal documents. It's vastly improved our efficiency on a legal basis.
ProsConcord pros: -Concord can store all of your legal documents in one place -Concord can share your documents via email with users so that you don't have to attach documents and exchange them back and forth via email . -Concord helps our teams draft legal documents and comment on them in one spot vs. having them in Google docs then uploading to a signature software so we can see the full history of the document (when someone drafted the document, comments, changes, when a document is sent out to someone for their review, when they read/open documents, and when they've executed them). -I also like that Concord has organizational features like tags and time controls so that you know what your contract is for and how long it lasts. I like that Concord has an expiration date feature so you know when you need to renew certain contracts or agreements. -I like the ability to know where contracts stand at all times via Concord and the transparency that provides to our teams.
Cons-Converting documents from Word to Concord can be tricky sometimes formatting wise. Concord still needs some user functionality like a ruler at the top of the page so you can adjust formatting, spacing, etc. -There are some features of the internal/external comments that need to be adjusted. Whatever comments you make internally with your teams become visible to external users at a certain stage. Having the ability to always have that internal commenting would be good as an upgrade to the system. -I wish that Concord had more integrations with certain CRM tools like Hubspot or other integrations with technology that we use on a day to day basis
Reviewer Source 
Source: Capterra
September 17, 2019
James B.
Senior Technology Vendor Manager
Information Technology and Services, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 12, 2019

“Concord - Easy to use, hard to get wrong”

OverallAs a Vendor Management team, we use Concord for managing contracts and key documents such as NDAs. We find having Concord there helps us to track documents and ensure that key dates (such as service renewals) aren't missed.
ProsConcord is easy to use and hard to get wrong. I like to simplicity which doesn't dumb down the complexity of what the tool tries (and succeeds) in doing The support we get from the team at Concord is second to none - they're responsive and super friendly with their being no such thing as a stupid question.
ConsThe only con I've found is that the underlying text editor has been updated which has caused a loss of functionality. However, the team at Concord jumped straight on a call with me to offer a workaround to solve my problem which was actually more efficient than the way I was previously completing the task anyway
Reviewer Source 
Source: Capterra
September 12, 2019
Neil C.
General Counsel/Benefits Administrator
Logistics and Supply Chain, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 17, 2019

“Concord Contracts Management Solution”

OverallWe now have our 5 related entities on the system with more than 1,000 different contracts, agreements, etc. The system allows us to not only keep a central repository that can be seen by those who need to do so, but also makes it easy to send new contracts out to vendors and customers and have them immediately and easily searchable, while providing an excellent mechanism for periodic review.
ProsI love the that you can customize the e-mails sent from different entities. The integration with Word is great, along with the audit trail for documents going through the system, and the e-signature feature is a must!
ConsThe migration of data from our old system to the new one was a bit clumsy and certain aspects were duplicated during migration, which did take us some time to rectify. The custom branding of e-mails for each entity did take more time than expected, but it's great now!
Reviewer Source 
Source: Capterra
September 17, 2019
Gregg B.
Contract Manager
Facilities Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2019

“Concord Contract Management Software”

OverallThis has allowed us to use a software that captures all history, files that we used to keep manually and in-house in file cabinets. This has literally saved us hundreds of thousands of dollars in filing, storage and time over the past two plus years.
ProsIts super easy to use, the functionality is extremely well thought out, and they continue to make it better each and every year.
ConsAt one time, the status levels, but they have corrected and are continuing to make that better all of the time.
Reviewer Source 
Source: Capterra
September 11, 2019