--- title: "Concord Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Concord Software - reviews, pricing plans, popular comparisons to other Contract Management products and more." source_url: "https://www.capterra.com/p/144154/Concord/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Concord Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Concord ## What is Concord? Concord delivers contract management for the 90% of agreements that don't need legal complexity. Founded in 2014, the company serves 1,500+ SMB and mid-market organizations (50-1,000 employees) across North America and Europe from offices in Austin and Paris. The platform combines contract creation, real-time collaboration, e-signature, and AI-powered review in a single workflow. Business users draft from templates, negotiate in-browser (no more Word attachments), and get AI review in 23 seconds instead of waiting days for legal. Post-signature, automated alerts handle renewals and obligations. Integration with Salesforce, HubSpot, and accounting systems eliminates double-entry. Concord addresses a simple reality: most contracts are routine business transactions that shouldn't require legal intervention. By enabling sales, procurement, and operations teams to self-serve standard agreements, customers reduce contract cycles by 75% on average. Setup takes days, not months. ## What is Concord used for? [Contract Management](https://www.capterra.com/contract-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Management](https://www.capterra.com/document-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 235 user reviews Reviews sentiment Positive 94% Neutral 5% Negative 2% Starting price $499 Other, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Contract Management / 2026 - Digital Signature / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... - Content Management / 2025 - Contract Management / 2025 - Digital Signature / 2025 Do you work for Concord?[Manage this product listing](https://www.g2.com/products/concord/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Concord 4.6 (235) VS. [4.7 (9,539)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $499 Other, Per Month Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (235) Ease Of Use 4.7 (9,531) Value For Money 4.6 (195) Value For Money 4.5 (5,973) Customer Service 4.6 (199) Customer Service 4.5 (5,663) ## Concord alternatives Highest Rated [4.8 (4,322)](https://www.capterra.com/p/205015/Deel/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.7 (2,934)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (1,260)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (4,268)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144154/Concord/alternatives/) ## FAQs about Concord Overview ### What problems does Concord solve? Concord solves scattered contract records, paper-based signature delays, and missed renewal dates by centralizing templates, negotiations, approvals, e-signatures, audit history, and deadline reminders. Legal, HR, sales, procurement, and contract administration teams benefit by creating consistent agreements, tracking review status, finding clauses quickly, and coordinating internal and external signatories without email back-and-forth. Answer based on 195 reviews Overview ### Which roles and teams benefit most from Concord? Concord is most used by legal and contract management teams, including counsel, lawyers, paralegals, and administrators, for drafting, negotiating, approving, and tracking agreements. Procurement and sales managers manage vendor and customer contracts, while finance, operations, HR, and executive leaders monitor obligations, approvals, renewals, and contract-related business processes. Answer based on 214 reviews Overview ### What company size and industries is Concord built for? Concord is built for small and midmarket businesses, with small businesses representing 55% of reviewers and IT services the top industry at 9%. It also serves midsize companies (28%) and enterprises (17%), particularly in computer software (8%) and healthcare (7%), for contract management across finance, operations, procurement, and legal operations. Answer based on 235 reviews Features and Usability ### What are the key features of Concord? Concord includes electronic signature and multi-party signing for contracts involving internal or external signers. Its document storage supports a searchable contract repository using keywords and tags, while file sharing keeps documents accessible in one place. Data security, access controls/permissions, authentication, and audit trails support controlled document access and record document activity. Answer based on 40 reviews Pricing ### How much does it cost and what fees or limitations are included? Concord starts at $499 per month, billed annually, for five users on Essentials; extra users cost 49 monthly. Business costs 899 monthly for five users, while Enterprise starts at 1,299 monthly per user. A free version is available. Reviewers often see value, though some small businesses find paid plans costly as teams grow and added features expensive. Answer based on 34 reviews Integrations ### Which third-party tools and platforms does Concord integrate with? Concord integrates with DocuSign for electronic signatures, as reflected in reviewer discussions, and supports document-storage connections with Box, Dropbox, and Google Drive. Its catalog also lists CRM integrations with HubSpot Sales Hub and Salesforce Sales Cloud, covering contract execution, file management, and sales workflows. Answer based on 21 reviews Getting Started and Support ### How easy is it to onboard and train a team on Concord? Concord is generally easy to onboard for everyday users, who reviewers say can learn core tasks quickly with minimal training. It offers in-person training, live online sessions, webinars, documentation, and videos. Administrators and organizations changing established contract processes may need more education, communication, and time to support adoption. Answer based on 21 reviews Getting Started and Support ### What customer support options does Concord offer, and how do users rate the experience? Concord offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support staff as responsive, helpful, and clear during onboarding and issue resolution. Some users report limited immediate technical assistance, reliance on self-service videos or message-based chat, and occasional delayed responses for complex problems. Answer based on 54 reviews Security ### How does Concord handle data security and access control? Concord uses internal, section-level, and precise user permissions to control access to a centralized contract repository. It supports access controls, approval workflows, audit trails, and secure document storage, including secure signature fields. Reviewers generally regard customer and contract information as protected, though some report that permissions and role limitations need improvement. Answer based on 20 reviews ## See trending topics mentioning Concord [Which legal contract management software lets an in-house legal team draft, route for approval, and track contracts in one place?](https://www.capterra.com/legal-document-management-software/trending-topics/which-legal-contract-management-software-lets-an-in-house-legal-team-draft-route-for/) Last updated on October 26, 2026 ### Which legal contract management software lets an in-house legal team draft, route for approval, and track contracts in one place? Answered by Capterra Research Analyst Team [How much does contract management or legal document automation software cost per month for a five-person legal team, and does a flat plan beat per-user pricing?](https://www.capterra.com/legal-document-management-software/trending-topics/how-much-does-contract-management-or-legal-document-automation-software-cost-per-month/) Last updated on October 26, 2026 ### How much does contract management or legal document automation software cost per month for a five-person legal team, and does a flat plan beat per-user pricing? Answered by Capterra Research Analyst Team [What legal document and contract management software has the most responsive support for a small legal team during setup and ongoing use?](https://www.capterra.com/legal-document-management-software/trending-topics/what-legal-document-and-contract-management-software-has-the-most-responsive-support-for/) Last updated on October 26, 2026 ### What legal document and contract management software has the most responsive support for a small legal team during setup and ongoing use? Answered by Capterra Research Analyst Team [Is per-user or flat-rate pricing cheaper for contract management software at a 10-person business?](https://www.capterra.com/contract-management-software/trending-topics/is-per-user-or-flat-rate-pricing-cheaper-for-contract-management-software-at-a-10-person/) Last updated on October 23, 2026 ### Is per-user or flat-rate pricing cheaper for contract management software at a 10-person business? Answered by Capterra Research Analyst Team ## Who uses Concord? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 4,478 Contract Management reviews Capterra data shows that buyers of Contract Management software rank the following features as their top priorities: - **Electronic Signature** (**59%** of reviewers rated this feature as critical) - **Digital Signature** (**57%**) - **Document Management** (**43%**) Concord supports all three of the features reviewers value most: **Electronic Signature**, **Digital Signature**, and **Document Management**. Together, these capabilities help businesses finalize agreements faster, keep contract files organized and accessible, and maintain a more efficient signing and recordkeeping process, allowing teams to manage contracts with less manual work and better control. Electronic Signature 4.8 (76) 77.63% of 76 reviewers that rated this feature as important or highly important Digitally sign online documents Document Management 4.4 (26) 57.69% of 26 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Completion Tracking 4.5 (19) 42.11% of 19 reviewers that rated this feature as important or highly important Track the current status and completion of activities, tasks, goals or deliverables via progress indicators Document Storage 4.8 (52) 63.46% of 52 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Contact Management 4.7 (9) 44.44% of 9 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Access Controls/Permissions 4.5 (34) 52.94% of 34 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Concord 80 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Redlining: The use of AI to automate the process of reviewing, identifying and marking changes in contracts - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Authentication: Verify the identity of users/devices to enable secure access - Buy Side (Suppliers): An agreement between a business and an external supplier for the delivery of a set of products or services - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Completion Tracking: Track the current status and completion of activities, tasks, goals or deliverables via progress indicators - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contract Drafting: Create, edit, and revise contracts/written agreements - Contract Negotiation: Dialogue between two or more parties to resolve points of difference and agree on a set of legally binding terms - Contract/License Management: Track, store, and access client contracts or licenses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Extraction: Automatically retrieve and pull information from documents, websites, images, data sets, and other sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Document Automation: Automated or logic-based workflows that assist in the creation of electronic documents - Document Capture: Scan, move or upload electronic files within the software's repository - Document Classification: Assign categories, labels, tags, or attributes to documents for organization, search and storage - Document Editing: Makes changes to document features such as text, fonts, formatting, etc. - Document Generation: Custom forms to streamline repetitious aspects of a document - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - File Conversion: Convert files to a different format - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - For Legal Professionals: Specifically designed to address the needs of law firms and legal departments - Forms Management: Store, manage and track all forms in a centralized location - Full Text Search: Search for specific words or phrases within a document or database - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Government Contracts: Contracts specific to government agencies or organizations who deal with government agencies - Metadata Extraction: Retrieval of embedded metadata that is present within a file - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Party Signing: Share documents with different users to collect multiple signatures - Optical Character Recognition: Ability to recognize printed or written text within digital images or scanned documents - Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Sell Side (Customers): An agreement between a buyer and a seller for the sale and delivery of goods or services - Signature Capture: Digitally capture and store a person's handwritten signature - Signature Creation: Create and design custom email signatures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Specialty Contracts: An agreement that's only valid if signed by all involved parties, sealed, and delivered - SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Management: Create, manage and track all task activities and progression - Team Collaboration: Allow multiple team members to edit and work on the same document - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Text Editing: Edit text as needed - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (235) 4.3 Based on 235 reviews ## Pricing Value for money 4.6 (195) [View pricing plan details](https://www.capterra.com/p/144154/Concord/pricing/) Essentials $499.00 Other,Per Month It includes: - Bulk Send - Collaborations and Negotiation Tools - Custom Roles - Custom Teams - Deadline Reminders - Unlimited Documents - Unlimited Esignatures - Unlimited Free Viewers and Guests - Amendment Management - Unlimited Templates Business $899.00 Other,Per Month It includes: - Amendment Management - Approval Workflows - Bulk Send - Customized Reports - Collaborations and Negotiation Tools - Custom Roles - Custom Teams - Deadline Reminders - Integrations With Salesforce/ Google Drive/ Box/ Dropbox - Open API - Unlimited Documents - Unlimited Esignatures - Unlimited Free Viewers and Guests - Unlimited Templates Enterprise $1,299 Per User,Per Month It includes: - Amendment Management - Approval Workflows - Box and Dropbox - Bulk Send - Clause Library - Collaborations and Negotiation Tools - Custom Branding - Customized Reports - Custom Roles - Custom Teams - Deadline Reminders - Google Drive - Integrations With Salesforce - Open API - SSO - Subsidiary Management - Unlimited Documents - Unlimited Esignatures - Unlimited Free Viewers and Guests - Unlimited Templates Value for money 4.6 (195) 4.6 Based on 195 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Box](https://www.capterra.com/p/148766/Box/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (199) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (199) 4.6 Based on 199 reviews ## User reviews Overall rating 4.6 Based on 235 reviews Filter by rating Counts reflect reviews available in this feed. 5(152) 4(68) 3(11) 2(1) 1(3) Mentioned topic Recent reviews first, then most helpful Edouard N. Founder & CEO Used the software for: 3-5 years ### "A great product that literally works every time." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2022 Pros The best thing about Concord is simply that whatever the situation: 1 to 120 signatures, desktop or mobile, short documents or heavy shareholder agreements, etc... it never fails. Cons I'd love a concord app that allows me to sign with my biometric signature and be notified whenever I have something to review and sign. BS Bobby S. Director of Legal Affairs Used the software for: 3-5 years ### "User Friendly Contract Platform Experience! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2024 I am very happy with Concord, overall. I wish they would fix the word processor they use, and it would be a perfect product. Pros I like how user friendly Concord is for our end users. Cons Sometimes, the formatting is completely off when loading documents into the system or transferring to a live document. PA pARALEGAL pARALEGAL Used the software for: 1-3 years ### "Product was not as advertised" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 July 15, 2021 The customer service is limited and consists a lot on You-Tube like videos to troubleshoot problems Pros OCR search / reporting/ contract searches Cons There is very limited reporting metrics - it does not allow for custom reporting or using Boolean type structures to create reports or complete contract searches DB Director, Bids, Proposals, Pricing Director, Bids, Proposals, Pricing Used the software for: Less than 1 year ### "Concord Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 7, 2024 We have had a fabulous experience with Concord. They are available to assist when we have questions. It was a breeze to set up and start using. The folders and unlimited documents have allowed us to be more organized and efficient. The price point is very manageable. We use the application daily and are very happy with our decision to go with Concord. Pros The ability to store all of our documents in one system with controls in place that govern who has access has been really helpful. To have our documents available via the web and organized by department and user has saved us a lot of time and effort. It is easy to use, and the support teams get back to you very quickly. They have weekly webinar's that keep the customers informed and provide in depth insight into key product features. Cons It isn't a con really, but we need a drag and drop date and initials field :) SA Sales and Account manager Sales and Account manager Used the software for: 1-3 years ### "My Journey with Concord" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 14, 2022 Concord has made my life as a sales manager easier. Before contracting process would take a lot of time with the back and forths on email. Since I started using concord, the turn over for contract signing has really improved. The other thing I love about it is the collaboration with the relevant stakeholders in real time. Pros The easy collaboration in real time among parties the e-signature - Makes contracts to be signed faster the contract management life-cycle the organization of templates - reduces the complex contracting process Cons I think other features should be added when editing documents. By this I mean features like the ones for word docs like different font styles, numbering, etc (Basically I would want word features to be incorporated) LC Legal Counsel Legal Counsel Used the software for: Less than 1 year ### "A Good Contract Management Platform to use" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 May 12, 2020 Like most contract management platforms I've used, Concord is good but not perfect. All contract management systems have pros and cons, but Concord is the best I've seen... so far. Pros Most liked features are: 1. Bulk Importing existing contract portfolios into Concord 2. Search function - fast, accurate and easy to use 3. Sharing contracts with others is very easy and secure Cons Largest complaints are: 1. Records of draft contracts can not be changed to "signed" where a contract is executed outside of Concord. So if I started drafting and negotiating a contract in Concord and then had the final contract executed by way of a scanned copy or even DocuSign I have to create a new contract record in Concord. All negotiation history, internal / external discussions, etc are lost. This is one issue that is preventing wider adoption in my organisation. 2. Editing template contracts in Concord does not support features lawyers are ordinarily accustomed to. E.g. unable to use autonumbering in templates, unable to use indenting of template documents well. This become annoying when importing a Word or PDF document to create a template. Not all documents will import correctly, yet the native text editing features do not allow a user to 're-create' the form and structure of the original document as a template. 3. E-signature solution does not provide enough flexibility a signing request to be forwarded by an outside person (i.e. counterparty) to an authorised signatory. Concord's native e-signature solution kind of assumes the person who I share a negotiated draft document to is the person who can sign for that company. In an enterprise environment, this is not always the case as company's have rules on delegated authorities. 4. E-signature solution is limited in fields required to complete execution. End user signing experience is ok but not great. LA Legal Assistant and Analyst to General Counsel Legal Assistant and Analyst to General Counsel Used the software for: Less than 1 year ### "Contract Management for Higher Ed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 15, 2022 Concord has helped our University streamline and simplify our contract review process. All of our documents are stored in one place and we can reference relating documents more easily. Pros The pricing structure for this software is straightforward without high implementation costs like other options require. It is simple and the customer support is a team of real people who are available and reliable! Cons The most challenging part for our team is not being able to redline pdf documents. You can still sign and add text fields but you cannot utilize the same functionality as you can with a live document within Concord. CS Customer Support Professional Customer Support Professional Used the software for: Less than 1 year ### "Great Free software for creating documents" 5.0 August 12, 2019 I had a pretty good experience using Concord. I will use in the future because it gets the job done. Pros I love that it is free. I also love the ease of use. it is very simple to create and edit a document that needs a signature. Very easy to add other recipients to the document that need to sign and very fast getting to the recipient's email. Cons Customer support for the free version can be updated. There was not much to help when first getting started. PA Project Accountant Project Accountant Used the software for: 3-5 years ### "Concord if a great resource!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2024 It has been great. We have a wonderful administrator that keeps us informed about updates. Pros Sorting ability and ease of retrievals makes the work easier. Cons Some of the updates are a little confusing, but it only takes a little usage to become familiar with them. PM Procurement Manager Procurement Manager Used the software for: 1-3 years ### "Concord Survey " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2024 Positive experience, it does what I need wish to continue to use it. Pros The organization of the platform is not overly complex. I need Concord specifically to notify me when contracts are about to expire. Cons Having to manually update a contract term if the contract automatically renews. In other words, if I have a contract in Concord that is in its second year of a 1 year auto renew, I no longer get email notifications about it coming up for renewal. [View all Reviews](https://www.capterra.com/p/144154/Concord/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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