# Page 2 | Concord Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Concord the right Contract Management solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144154/Concord/reviews --- Concord 4.6 (235) [View alternatives](https://www.capterra.com/p/144154/Concord/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Concord ## Showing most helpful reviews Showing 26-50 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DB David B. Sr. OEM Sales Manager Computer Software Used the software for: 1-2 years ### "Concord review" January 11, 2025 3.0 Overall it's good. Having a shared document multiple teams and people can use is efficient. Pros The ease of managing contracts makes it a nice tool to have. Cons All the changes are visible which is fine, but for formatting and edits not relevant to me, I can't easily turn those off and the relevant comments are somewhere in between. For a 20 page document it is a lot of noise to sift through to get what matters most. Review Source JG JOSEPH G. Joseph.G - Manager Contracts Information Technology and Services Used the software for: 1-2 years ### "User-friendly platform for managing content" December 11, 2024 5.0 Concord CMS would likely be positive for anyone looking for a versatile, easy-to-use content management system that can grow with their needs. Pros User-friendly interface, flexibility, and powerful features that makes content management easy and efficient Cons Ease of Use, Customization, Integration, Security, makes Concord CMS an excellent choice Review Source SR Stephanie R. Human Resources Generalist Marketing and Advertising Used the software for: 1-2 years ### "True Opinion!" October 17, 2025 5.0 I overall really enjoy using Concord. It is very user friendly and easy to be taught. Truly has changed our digital benefits. Pros easy to use, and great feedback as a recipient! Improving Digital efforts in a company. So versatile! Cons nothing to change, i enjoy using this platform so much. Much more than other e-signature platforms. We are even trying to use this on our global team. Review Source AS Ariella S. Operations Associate Financial Services Used the software for: 2+ years ### "Operations" December 5, 2024 5.0 Concord is a user-friendly, efficient and organised way to sign and store documents. Pros The user-friendliness, efficiency and how the program increases my productivity by saving time when signing documents and storing documents. The documents are readily available when needed in the future. Cons Nothing, I have not found any flaws in the program as it works for me Review Source LB Lisa B. Administrative Assistant - Compliance Insurance Used the software for: 2+ years ### "Concord Makes it Easy" October 25, 2024 4.0 Our company has been using Concord since August of 2022 and overall, we have been very satisfied with the product and support we have received. It's easy to train new staff on how to use Concord. Pros Concord has a user-friendly interface with the ability to have multiple tabs open at a time, which is so helpful when comparing and editing documents. It's easy to edit documents and add or remove fields and signers. Searching our repository of documents in Concord using key words and tags is so much better than navigating through files on our hard drive like we used to have to do. Cons Documents can only be sent one at a time unless they are combined. I'd like the option to be able to package and send several individual documents to a recipient. Alternatives considered [Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Concord Concord had an easy onboarding process, a user-friendly system, and great value for the cost. Review Source SS Susan S. Project Accountant Construction Used the software for: 2+ years ### "Concord if a great resource!" November 20, 2024 5.0 It has been great. We have a wonderful administrator that keeps us informed about updates. Pros Sorting ability and ease of retrievals makes the work easier. Cons Some of the updates are a little confusing, but it only takes a little usage to become familiar with them. Review Source VR Verified Reviewer Customer Service Computer & Network Security Used the software for: 6-12 months ### "Contact Technical Support " July 18, 2025 5.0 Pros I spoke with \[sensitive content hidden\] on Customer Technical Support. He had great customer service, spoke clear English, listened and answered my questions. Cons Nothing Review Source BS Bobby S. Director of Legal Affairs Non-Profit Organization Management Used the software for: 2+ years ### "User Friendly Contract Platform Experience! " October 26, 2024 5.0 I am very happy with Concord, overall. I wish they would fix the word processor they use, and it would be a perfect product. Pros I like how user friendly Concord is for our end users. Cons Sometimes, the formatting is completely off when loading documents into the system or transferring to a live document. Switched from [Juro](https://www.capterra.com/p/167130/Juro/) I had previous experience with Concord and felt that Juro's system paled in comparison in a lot of ways. It was not user friendly and the website functionality was not easy to follow. Review Source JH James H. Sales Coordinator Information Technology and Services Used the software for: 1-2 years ### "Concord continues to be a easy to use and valuable to our team" October 30, 2024 5.0 Pros Concord allows the entire team to access all of our service contracts seamlessly. It allow for easy search, organization, and signing of contracts. It additionally has integration with Hubspot which is our main CRM and we are excited to explore how this can help add to its usefulness Cons There are some status' on contracts that are auto generated that have caused some confusion and I wish there was a way to edit them. Additionally, there doesn't seem to be ways to add additional stages of contracts which would be nice for extra automation. Review Source cL christine L. Area Director Hospital & Health Care Used the software for: 2+ years ### "Good Program" December 23, 2024 5.0 Once I got familiar with the program it was easy to use. Pros Once I learned the program I found it easy to use. Cons Really, not much. I learn by doing so while the tutorials are good, I learned more by getting in & use it. Review Source SE Sarah E. Director, Bids, Proposals, Pricing Education Management Used the software for: 6-12 months ### "Concord Review" August 1, 2024 5.0 We have had a fabulous experience with Concord. They are available to assist when we have questions. It was a breeze to set up and start using. The folders and unlimited documents have allowed us to be more organized and efficient. The price point is very manageable. We use the application daily and are very happy with our decision to go with Concord. Pros The ability to store all of our documents in one system with controls in place that govern who has access has been really helpful. To have our documents available via the web and organized by department and user has saved us a lot of time and effort. It is easy to use, and the support teams get back to you very quickly. They have weekly webinar's that keep the customers informed and provide in depth insight into key product features. Cons It isn't a con really, but we need a drag and drop date and initials field :) Alternatives considered [Icertis Contract Intelligence](https://www.capterra.com/p/133034/Icertis-Contract-Management/)[Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reason for choosing Concord Price point, unlimited documents, east of use Switched from [OneSpan Sign](https://www.capterra.com/p/121512/OneSpan-Sign/)[Qvidian](https://www.capterra.com/p/6944/Qvidian-Proposal-Automation/)[Icertis Contract Intelligence](https://www.capterra.com/p/133034/Icertis-Contract-Management/) One product at a better price point. Ease of use. Folder access and unlimited documents. Review Source AH Alana H. Contracts and License Manager Construction Used the software for: Less than 6 months ### "Concord Review" October 24, 2024 5.0 Great experience so far. Our account rep is very attentive and responsive. Pros I found the Concord software is easy to learn and very user friendly. Cons I have been using Concord for about 4-5 months, really haven't experienced anything I did not like. Review Source KT Kacie T. Commerical Support Specialist Information Services Used the software for: 6-12 months ### "Concord NDA reviews" November 18, 2024 5.0 Overall everything is easy to use and great Pros How easy it is to access my NDAs and have customers sign Cons the wait on NDA signing it takes a little while Review Source FM Fanchon M. Program Supervisor Human Resources Used the software for: 6-12 months ### "Concord for the win! " October 25, 2024 5.0 My overall experience with Concord is great. I have no issues or concerns. Pros Concord has mad my job a lot easier. I am able to see documents signed in a timely manner with a chick of a button. Cons The search feature, somethings are hard to find. Review Source MB Michelle B. Contracts Director Civic & Social Organization Used the software for: 2+ years ### "Concord Review" August 1, 2024 4.0 Overall, Concord is fairly easy and intuitive to use. I'm sure it has more capabilities than I've fully mastered at this point, but it is pretty much meeting all of our contract management needs. Pros I like the ease of gathering signatures and adding in fields for signatures or entering information in contracts in different locations, when needed. I also like the storage of contracts in one place and the ease of searching for and finding contracts. Cons I wish the fields could be automatically aligned. For now, you have to manually try to line them up. The only other thing that I would love is if once we saved the contracts to a specific folder where all contract management staff had access, that they could link those contracts to other contracts without having to go in and specifically join the document. Review Source RP ROBINA P. CONTROLLER Hospital & Health Care Used the software for: 2+ years ### "Fantastic App!" July 29, 2024 5.0 Exceptional. I have been extremely satisfied with our decision to go with Concord. It only gets better by the day! Pros Document signing Contract Management Document storage Ease of use Multiple user features Cons Nothing! It is an amazing platform for what it is supposed to d, easy to navigate and use. Reason for choosing Concord Cost, ease of implementation, product support. Review Source ES Evan S. Records Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "AI Concord Integration" July 23, 2024 4.0 Pros I find many of Concord's features to be designed in a very accessible way. It mirrors other document management Concords, which enables easy onboarding for teams accustomed to cloud-based document management systems. The "subsidiary" organization system is a very interesting structure that allows for a more confidential implementation of these cloud frameworks while still leaving room for flexibility in the overall system. My team was also part of the beta group for Concord's AI integration with Chat GPT. I found it especially helpful for summarizing long legal documents, allowing for swift extraction of important information. Using the integration required no effort or technological prowess on my end, which I appreciated. Personally, I believe that Concord's strongest feature is its customer success team. They are swift to reply to messages and are always on top of resolving issues as quickly and thoroughly as they can. Cons Concord's features are great when they function well! While customer service is exceptionally responsive and quick to reply to messages, and the dev team does fix bugs fairly quickly, I have found that intentional features sometimes have components that either function oddly or do not serve their intended purpose/make using Concord more difficult rather than less so. This has improved over the past year, but there are still parts of the software that are finicky to use, prevent thorough information tracking, or do not cover as broad of a spectrum as they should. Review Source CH Craig H. Director of Finance and Operations Education Management Used the software for: 2+ years ### "Concord Streamlines Document Signing with Ease" August 2, 2024 5.0 Concord has streamlined our processes for document signatures by our staff and has been a huge time-saver for us. Pros Concord was very easy to set up and manage from one school year to another. It has totally streamlined our annual Employment Agreements and other documents that require signature by our faculty and staff. The Concord administrative team is very responsive and knowledgeable of the product. Their pricing was perfect for our budget. Cons Once the system is set up it runs very smoothly. Alternatives considered [Docusign](https://www.capterra.com/p/121506/Docusign/) Reason for choosing Concord Ease of use and pricing. Co cord was too complicated for us. Review Source MA Mikela A. Procurement Officer Facilities Services Used the software for: 1-2 years ### "Concord - My Personal Review " July 29, 2024 5.0 Very positive, in one of my previous roles the company didn't use it and I've really missed it as it makes work a lot easier. Pros Things I like the most about Concord are its features, good overview of document's clear guidance on how to use it and it's benefits to the teams work and if anything is missing you can notify your colleagues. Cons Not much really, probably nothing. My experience is 100% positive, I would highly recommend it. Review Source SM Sharon M. Customer Success Account Executive Information Technology and Services Used the software for: 2+ years ### "Concord is everything you need" September 5, 2024 5.0 Time saving efficient and very easy to use Pros Having stakeholders sign contracts online without looking for them physically and getting an update once the document has been fully signed. Cons In case you pre set signatures, the other party cannot sign until the first stakeholder set to sign first signs Review Source DC Daniel C. Sr. Accountant Government Administration Used the software for: 2+ years ### "Contracts Management" July 30, 2024 5.0 Overall, I have had a positive experience with Concord. Pros Very useful tool to manage contracts; saves time and money not having to print out and mail paperwork. Cons I do not have any dislikes, although vendors sometimes have difficulty with signing. Review Source KD Kristin D. Senior Manager of Events Financial Services Used the software for: 2+ years ### "Concord Review" August 1, 2024 5.0 Pros Easy to use, and allows a safe place to store contracts Cons sometimes regardless of what folder the contract is saved in, someone might not have access even if they are a member of that team Review Source MK Michelle K. Secretary Hospital & Health Care Used the software for: 1-2 years ### "Easy to learn and use" August 1, 2024 5.0 I uploaded all our paper files and it is easy to find them Pros Easy to use and good support when needed Cons I can't say I really like it - very user friendly Review Source TG Tawny G. Catering Manager Food & Beverages Used the software for: 6-12 months ### "Collaboration" August 1, 2024 5.0 I love it able to Collaborate with Team to stay on top of our events Pros Sharable/Detailed. Makes Contracts & Information for all departments Readable & Easy to access. Updates on Dates for Signatures etc. Cons Sometimes the Signatures Email address has a lock on it, and you cannot see the information! Review Source JS Juliana S. Human Resources Generalist Marketing and Advertising Used the software for: 6-12 months ### "Easy to Use" July 29, 2024 5.0 Pros Easy to Use, Self explanatory, Easy to share Cons Not much, everything is great. This was easy to learn Review Source Similar Products Featured ## Related categories [Contract Management](https://www.capterra.com/contract-management-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)[Document Management](https://www.capterra.com/document-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.