# Page 6 | Concord Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Concord the right Contract Management solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144154/Concord/reviews --- Concord 4.6 (235) [View alternatives](https://www.capterra.com/p/144154/Concord/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 6 - Reviews of Concord ## Showing most helpful reviews Showing 126-150 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Contract Manager Biotechnology Used the software for: 6-12 months ### "Low cost but full featured contract management solution" September 23, 2016 5.0 Concord is an entirely cloud-based system that features as a contract database as well as a full fledged negotiation/e-signature platform. It has integration with Google Docs and Office files, as well as PDF. It's a very flexible piece of software that can have multiple uses depending on the organization. Pros Very customizable, template system is excellent, ability to import redlines from Word files is essential Cons Some pushback on proprietary platform from outside partners (although this is rare). Requires partners to create an account, although it leverages logins from LinkedIn, Twitter, Google, etc. Review Source DK Dan K. Director of Finance Biotechnology Used the software for: 1-2 years ### "Contract management hub lends itself to organization" August 31, 2021 5.0 In general, our benefit from Concord is having a single library of documents that can be accessed with precise permissions. Templating is a time saver as well. Pros Having a database of executed and draft documents that can be shared amongst many collaborators with special permissions for certain sections has been very helpful. The alerts regarding documents that need to be renewed or are about to expire have been great for productivity and to avoid errors of omission. Cons There aren't really any features that fail to deliver. Experience has been positive. Review Source DC Diego C. Account Executive Computer Software Used the software for: 1-2 years ### "Good tool from an end-user perspective" May 7, 2021 5.0 Overall I am a happy and satisfied user. In the beginning, I was a bit sceptical, but It was mainly due to how we set it up internally. Pros We have implemented Concord almost 1 year ago and I am using it on a weekly base to prepare and send out contracts. It is easy to use, pretty straight forward and have multiple functionalities that our previous tool didn't have. Is also very easy to keep track of all the contracts that have been signed/ are under review, needs to be signed. Cons It would be great to have additional languages available in the tool. Review Source CG Catherine G. Team Leader Individual & Family Services Used the software for: 1-2 years ### "Contract management" December 27, 2022 5.0 easy to use and more efficient Pros It is easy to use and efficient along with being able to use the Electonic signature and not have to find people to get their signatures. Cons sometimes hard to find things if unable to locate due to no access Reason for choosing Concord easy to use and more efficient Review Source Response from Concord January 13, 2023 Hey Catherine, Thank you for your feedback! We're glad you enjoyed your experience and we'll work hard to improve the areas you mentioned. Thank you, Concord Team JC Jocelyn C. Asst. City Attorney Government Administration Used the software for: Less than 6 months ### "Smooth sailing so far!" September 11, 2019 5.0 The Concord team is extremely responsive, and training to date has been outstanding. We had been using contract templates in PDF with minimal fill-in capability, and still staff often cheated the system and made changes that Legal could not immediately identify. The tracking capabilities and the ability to assign different levels of access in Concord is a huge benefit and is going to be a game changer in terms of staff time spent on contract review. Pros We're still in the very preliminary set-up phase, but so far it's been fantastic. The layout and actions are very similar to Outlook, so even with very little training (we're in week 2 of use, really), it's remarkably intuitive and easy to use. I am also looking forward to be able to track contract and insurance expiration and to run reports (something this organization has never been able to do). Cons No cons at this point. We haven't yet tried to push a contract out to DocuSign, but I have every expectation that should be fairly seamless. Review Source VR Verified Reviewer Executive Administrator Information Technology and Services Used the software for: Less than 6 months ### "Very Happy with Concord" September 1, 2016 4.0 Implemented this software several months ago and am so surprised at how user friendly it is. Had a great integration session with a team at Concord. Compared several other Contract Management programs before deciding on Concord and their pricing and features were far superior. Pros very user friendly....easy to search for contracts Cons sometimes when uploading Word Doc the document needs tweaking....signature lines are out of whack. simple fix though. PDF's are preferable if you only need e-signature, however, you can't edit a PDF so Word doc is needed for redlining. Review Source AB Amanda B. Safety Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Very Helpful!" September 16, 2019 4.0 Overall I am very happy with Concord and would recommend it any large company who maintains driver files. Pros The system is very helpful with maintaining our drivers files. They are help us with drug testing for random and pre employment. Cons Only con I have is that they will not except forms for the drivers files if they are missing any piece of information, even something as small as the missing year on a date. Review Source TM Tom M. Director of Operations Non-Profit Organization Management Used the software for: 1-2 years ### "Good Product, Good Price" January 11, 2023 5.0 Great, does exactly what it says on the tin. Pros I've been extremely happy with the product and it has a great ease of use. Cons They updated the interface and it seemed slightly less intuitive than before. Review Source Response from Concord January 12, 2023 Hey Tom, Thank you for your feedback! We're glad you enjoyed your experience and we'll work hard to improve the areas you mentioned. Thank you, Concord Team AM Adam M. Integrator Environmental Services Used the software for: 2+ years ### "Good Product Overall" February 19, 2019 4.0 Overall, I really like the software and I would recommend it to companies who need an easy and efficient way to get their contracts signed by their customers without the headache of using actual paper. Pros I appreciate the organization features of this software. It allows you to create templates for various contracts which you can save for multiple uses between multiple customers. It makes signing, organizing, and saving contracts quick and painless. Cons It can take a bit to get used to the overall formatting of the software. Overall, it is easy to maneuver through but it does benefit if you are a bit tech savvy. Review Source EA Erin A. Regional Market Director Information Services Used the software for: Less than 6 months ### "Concord Document Conversions/edits" September 16, 2019 4.0 \- Document control: this has worked well - Sharing comments with external entities: this has worked most of the time (see comment above) - Gathering signatures: this has worked sometimes - at other times, it has not allowed me to select the person signing until I re-created the document. Pros Concord's primary purpose of version control, sharing, and signing of documents works fairly well, however, I have had some challenges with adding comments that others were unable to see regardless of how I added them and/or level of access of the recipient. Cons When documents are uploaded to Concord, the formatting is a disaster. I have spent countless hours reformatting documents in Concord, only to see the document revert to the original formatting after I submitted it for signature! Also, I once spent a great deal of time creating a template only to have it disappear from the system - administrator couldn't even find it. Review Source Cody M. CEO Outsourcing/Offshoring Used the software for: 6-12 months ### "Concord Review " December 12, 2016 5.0 The best experience I think is that it allows me to see what changes are actually happening and to check back what was modified. It is easy to use.Concord allows me to organize our files basically, so I don't have everything dumped into one place. It's easier to see and more organized. Pros It's user-Friendly. I can share the documents with the client and I can check on the changes and what was modified. We can track the number of contracts sent out vs. how many were executed. Cons So Far so good. I can tell that it was really useful. Review Source VB Valeriia B. Reward Specialist Information Technology and Services Used the software for: 2+ years ### "Best service for Online-signature" October 19, 2022 5.0 I'm pleased with Concord usage and will recommend it to colleagues and partners. Pros Mostly I like the ease of the interface and the email notifications for signed documents Cons It's hard to say. Probably, I didn't face any inconveniences Review Source Response from Concord January 17, 2023 Hey Valeriia, We're thrilled to hear you enjoyed your experience. Thank you for sharing your opinion. Thank you, Concord Team VR Verified Reviewer Head of Legal and Business Affairs Entertainment Used the software for: 6-12 months ### "Concord Contract Software" October 7, 2016 4.0 We started using Concord in late 2015. Our company grew rapidly and it was becoming more difficult to track expiration dates on contracts. Concord was a perfect solution to our problem. We use it mainly for tracking employment agreements. It's quick and easy to upload the contracts into the system and we get reminder emails with contract deadlines. It's lessened our work load and made it incredibly easy to stay on top of hundreds of contract deadlines. I cannot recommend this program enough. Pros Email reminders are helpful. Cons Can't think of one. Very happy with this software. Review Source VR Verified Reviewer General Counsel Food Production Used the software for: 1-2 years ### "User Friendly Contract management system" December 21, 2017 4.0 Pros User friendly with ability to tag documents with specific words most functional for you. This makes searching and organizing easy. Cons I'd like the home page to be a bit more visually organized - that would help with ease of use. However, all in all a good product for the price. Review Source James J. Founder & CEO Real Estate Used the software for: 1-2 years ### "Perfect for what we need." September 1, 2016 5.0 Concord is perfect for what we use it for. We use it to manage all employment contracts and it is easy for employees to just use and not have to learn anything! Pros Simple and easy to pick up user interface. Cons Looks and feels like an official legal contract system. Not good for funnel optimisation on leads. Review Source LF Linda F. Chief of Staff for the Customer Success E-Learning Used the software for: 1-2 years ### "Key player for dematerialization" September 12, 2019 4.0 Pros Easy process to sign, follow-up and store our contracts. Great templating solutions to send documents in batches. Cons We can't share documents easily with the rest of the team based on tags. It works only for signed documents. Customers are often confused and don't know how to fill and sign documents. Review Source Julian W. Used the software for: 6-12 months ### "It works well, it's fast, and it's free (for most uses)" September 1, 2016 5.0 I'm the founder of a startup and an advisor encouraged us to try out Concord for digital signatures. We've used it for all documents needed to get signatures for. Pros I'd say the best part about Concord is how seamless the experience is when it comes to inviting team members or people outside your org to discuss and/or sign documents. The editor is also rather intuitive - I didn't need any tutorial to jump right in and do what I needed to do. The learning curve is fairly nonexistent. I had a question about the paid version and their team was very quick to respond. Cons Well there aren't any except the fear they will eventually drastically reduce their features for free users but I think it's well worth using now. If you have the money and need the features it will be worth paying for as well. Review Source Chris F. Buyer Machinery Used the software for: Less than 6 months ### "Automated email notifications" September 8, 2016 4.0 Concord has helped us gain control of our obligations and opportunities for cost savings with automated email notifications of impending contract end dates. Previously we had no such controls: contracts went into a fire-proof safe and were never touched again. Pros Advanced notifications are our big win. Would be nice to have options greater than 90 days advanced notice, some contracts require at least 90 days notice to terminate for example. Easy to add/upload contracts and copies of agreements. Tagging system simplifies searching for the correct document. Cons Reporting needs improvement, especially since I paid extra for the feature. Please improve financial reporting, currently there are some very basic reports that I have no need for, but would like to be able to have a 'spend under management' report. Review Source JS Jayant S. Contracts Specialist Pharmaceuticals Used the software for: 6-12 months ### " Concord Review" September 16, 2019 5.0 Organization and speed of executing contracts are two of the most useful tools that Concord has provided. Pros The software keeps things organized and it is extremely easy to search for key words that may only be in certain clauses of a contract. Additionally, it is very easy for workflows and multi-department users to share contracts with ease. Cons It isn't as friendly to 3rd party users and they seem to want to execute contracts in a traditional paper fashion. Review Source VR Verified Reviewer Used the software for: 6-12 months ### "Terrific! Great value, and great features" September 2, 2016 5.0 So far, this product has been amazing! We needed a way to stay on top of deadlines for renewals and terminations, and found the perfect solution. Being able to set reminders has helped stay on top of these important dates. Another great aspect of the software would be the ability to add Tags to each contract. This enables us to sort and determine how many contracts, and what contracts different areas are currently using. Pros Ease of Use Email Notifications Value for Money Cons There is nothing I would recommend changing Review Source DH David H. Senior Strategic Partnerships Manager Food & Beverages Used the software for: 2+ years ### "User Review" September 11, 2019 5.0 Good Pros Easy to generate contracts and send to clients Cons Hard to do tracked comments and login issues occasionally. Review Source SF Sharon F. Strategic Account Manager Online Media Used the software for: 1-2 years ### "Great tool, team visibility and ease of use" September 13, 2019 5.0 Great tool, amazing response, and very engaged customer support. Pros The software is self intuitive, very easy to find documents when needed without having to go through a long search quest. Cons Wish more people knew about it so it would be easier to get them on-board. Review Source VR Verified Reviewer Operations Assistant Internet Used the software for: Less than 6 months ### "Operation Assistant" October 6, 2016 3.0 Concord has many features to utilize and it integrates well with other applications such as Salesforce. Great for business starting to grow and larger companies needed to keep their contracts organized and accessible. Pros Has a lot of features to use and help any size company become organized with their contract management Cons This product may take sometime to learn how to fully utilize the features Concord offers. Review Source Ron Elius S. Freelance B2B Copywriter for the Food & Beverage Companies Marketing and Advertising Used the software for: 6-12 months ### "Do you want to have a seamless Contract Management? Here it is…" September 22, 2018 4.0 Good! Pros For Freelancers like me who needed a streamlined On-boarding process, creating Contracts that are seamless is needed. The Huge point for this Software is you can create your own Contract for your Customers or Clients, and the huge contributor for that is their E-Signature! It's so easy to use and it's amazing. Cons The Cons that I experience when I'm using this tool is sometimes it's confusing like when you drafted a Contract specifically for a Client, you might wonder the placement of that draft on their Dashboard. I just wish they can improve their UI and UX. I will also add Templates is a must for reference. This is for fast Contract creation and I hope they can add some Templates. Review Source MA Mykola A. Lawyer Computer Software Used the software for: 6-12 months ### "Wonderful product" December 17, 2020 5.0 Pros Ease of use, awesome design, OCR search, and ability to manage subsidiaries' contracts Cons I have not found any aspects that I would consider in this way. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.