# Page 8 | Concord Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Concord the right Contract Management solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144154/Concord/reviews --- Concord 4.6 (235) [View alternatives](https://www.capterra.com/p/144154/Concord/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 8 - Reviews of Concord ## Showing most helpful reviews Showing 176-200 of 235 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Used the software for: Less than 6 months ### "Concord takes the pain out of the contract process" September 8, 2016 5.0 We have been using Concord for the past three months and it has made a world of difference in streamlining our contract process. No more chasing clients to get a hard copy signed, scanned and sent back! Just review, edit and sign! Review Source Brittney L. Channel Development Coordinator Computer Software Used the software for: 1-2 years ### "Great for filing; Not for formatting" November 6, 2017 3.0 Pros Organizational, tagging, and alert components are great; this tends to be most of what we use the app for. Cons Formatting and e-signature needs a bit of work. It seems many people don't get the invite email for them to sign in and put in a signature - firewalls or email hosts tend to block the address. It'd be awesome if a direct link was provided for each contract. Review Source VS Vishal S. Hospitality Used the software for: 6-12 months ### "Great contract management system" September 9, 2016 4.0 After researching all of the major e-contracting products in the market, we concluded that Concord offered the most functionality for the price. In particular, we were seeking a product that allowed us to customize workflows and set up approvals before a contract is sent out. Surprisingly, we were unable to find another system that could do that. Pros Ability to customize work flows. Cons There is no mobile app and the signature function does not seem to work on mobile phone browsers. Review Source nP neelam P. Markteting Food & Beverages Used the software for: 2+ years ### "Concord review" September 12, 2019 3.0 Pros Its easy to navigate, log in to and use. Cons Lack of automation. formating of the text in the contracts, copy and pasting is a nightmare, can not use simple enter keys for new paragraphing. Need to manually click send for 2nd approvals Review Source AB Andrew B. General Counsel Hospital & Health Care Used the software for: Less than 6 months ### "Simple and Clean Program" August 19, 2016 5.0 Concord was very helpful. Zach contacted me very quickly, within a few hours of completing my Capterra request. Zach found out about our company's needs, and built a demo around those needs (something I wish more of the referred companies did). Zach was also very willing to repeat his demo again when asked to show it to an executive who could not sit in on the original demo. We have only completed our second month with Concord, but we've been very pleased so far. We have not utilized too many of the front-end features, e.g., the drafting and revising functions, although these are pretty nice too (love the draft management feature). We mostly use it for the back end, storing, organizing, and alerts for existing agreements. Pros Concord has a very simple, easy to navigate user interface. Didn't take long at all to figure out how things work, and start uploading documents. Cons Customer Support. When you get in touch with someone from Concord, they are fantastic, and always help you get your answer. However, its not a set up where there is tech support standing by, and there is no customer service line. So you are limited mostly to email. They still respond quickly, so the only time this could be an issue is if you are in an emergency. Review Source KH Katie H. Associate Photo Editor Publishing Used the software for: 1-2 years ### "Streamlines the production process" September 11, 2019 4.0 Pros Since everything is online, and plainly spelled out, it's easy to communicate with clients and maintain accountability Cons Mobile accessibility can be improved - it's been impossible to fill out fields while using this on a phone. It makes it difficult to quickly sign-off on contracts when I'm on the go and not at a desktop. Review Source BG Brent G. Operations Manager Information Technology and Services Used the software for: 6-12 months ### "Simple and Effective" December 23, 2022 4.0 Pros Having a central home for contracts at our clients has simplified the sales process a lot for me. Cons I wish you could import a PNG signature rather than using only a generic "handwriting" signature. Review Source Response from Concord January 13, 2023 Hey Brent, Thank you for the honest feedback! We're constantly striving to improve our customers' experience, so we'll definitely take your suggestions into consideration. Thank you, Concord Team VR Verified Reviewer Lab Tech Biotechnology Used the software for: 6-12 months ### "Useful, but not very well designed" March 27, 2019 4.0 Overall this software could be improved and made more intuitive, but it's still very helpful now. Pros I use this software to get reimbursed for my bus tickets to work. It gets its job done, and has't given me any problems so far. Once I learned how to submit a report, it's been a quick monthly process. Cons It is not the most well designed software, everything is small and kind of hidden. Slightly confusing, but definitely possible to figure out. Review Source NS Nathan S. Treasurer Higher Education Used the software for: 1-2 years ### "Quick and easy" December 17, 2020 5.0 Pros It's very easy and you can sign a contract very quickly. Cons With the free tier, you can't access to the http API. Review Source JT Jean-Baptiste T. Président Education Management Used the software for: I used a free trial ### "Concord " December 11, 2020 5.0 Pros The easy access of the website which is very intuitive. Various documents an be upload and easyly signed. Cons The management of the individuals of my company, whichcan be improved. Review Source KS Kasie S. Contract Administrator Used the software for: 6-12 months ### "Overall very easy to use & useful. I like that they are constantly improving & adding new features." October 23, 2017 4.0 Pros Easy to use and navigate, functional, easy to keep categories organized. Easy to make edits and updates. The Concord team is responsive. Cons I wish that there was the option to stack folders. The tags are useful, but ideally I'd like to be able to store contracts in folders AND with tags. Review Source Elliot R. Senior Commercial Counsel Consumer Services Used the software for: Less than 6 months ### "If I could give them 0 stars, I would. Be advised, do not buy." February 2, 2018 1.0 They don't offer you the ability to test any of the features that are important to many companies (ie approval routing, salesforce integration, etc.). Pros Great sales pitch. Cons Customer Service, Platform capabilities and features, ease of use. My company signed up with ConcordNow months ago. Unfortunately, their capabilities and features, many of which you need to pay extra for, do not work as well as other products I have tried (SpringCM, Tymetrix, Salesforce, etc.). Review Source Victor C. Director Marketing and Advertising Used the software for: ### "Great alternative to Adobe Sign" October 18, 2016 5.0 Excellent and cost-effective solution. If you are looking for a simple and quick solution to get your contracts signed digitally, then you are all covered. Even if your needs grows and becomes complex, they have higher tiers which cater to those needs. Pros Clean and minimalist user interface. Easy to use and easy on the wallet@! Probably cost less than the gasoline used by all your salesperson getting to the customer and back with a signed document Cons Nothing for me at this point in time. My needs are met here. Probably if they integrated to more CRM then it will be good. Review Source AJ L. UI Designer Internet Used the software for: 1-2 years ### "Concord makes freelance contract management a breeze." October 7, 2016 4.0 I have been using Concord for over a year and a half now. As a freelancer who needed contract management for clients, it was nice to come across Concord. They make contract management and signing easy. A great alternative to services like PandaDoc. Review Source LB Luke B. National Market Development Executive Internet Used the software for: Less than 6 months ### "Concord is brilliant" September 12, 2019 5.0 Concord helped to launch a key project - we would not have been able to roll out so efficiently without it Pros \- Incredibly easy to pick up with minimal training - Dynamic fields make contract amendment stress-free and simple - Interface is clean and slick, easy on the eyes Cons \- Filters & sort criteria can be difficult to use properly and don't always work - There is no option to input multiple approval flows Review Source VR Verified Reviewer Product Validation Engineer Internet Used the software for: 1-2 years ### "Concord For All" October 7, 2016 5.0 When I discovered Concord, I was looking for a scalable , easy to use document signing package that did not cost an arm and a leg or involve emailing scanned paperwork back and forth. Pros Scalable , reusable and easy to use. Cons Very few things need to be improved. Review Source Edward B. Used the software for: ### "Concord great and easy product to use" October 14, 2016 4.0 I've been using Concord for a while now and its very cost effective and simplifies eContracting. I especially like the feature of reviewing contracts in an email inbox format and the easy API integration with Salesforce.com Review Source Vishal S. Director Real Estate Used the software for: 6-12 months ### "null" September 9, 2016 4.0 Review Source JH Jackson H. producer Venture Capital & Private Equity Used the software for: 6-12 months ### "Great for document sharing with my clients and associates" November 1, 2022 5.0 My overall experience with Concord has been pleasant and sufficient for what I needed at the time. Pros I was happy to be able to share documents back and forth with my clients while working on various projects. Cons I had some difficulty uploading certain files to concord. Review Source Response from Concord January 17, 2023 Hey Jackson, Thanks for sharing your experience. We're very happy that you are satisfied with Concord. Thank you, Concord Team VR Verified Reviewer Product Manager & Front-end Developer Retail Used the software for: 6-12 months ### "We sign agreements, remotely but instantly! Great product" December 9, 2016 4.0 We've been using Concord to sign new agreements with our clients, without the need of printing, post or meetings in-person. A great tool which allows you to instantly sign contracts remotely via the internet. Pros Instant Secure Electronic Signage Insights - Contract Status Contract Management Version Control Edit with Colleagues Review Source NN Nawal N. Coordinator Education Management Used the software for: I used a free trial ### "Safe, efficient, and great value for the money" November 10, 2021 5.0 I have only used the free version of Concord but I am negotiating with my organization so that we start using it. We hire many educators from different countries and Concord will help us keep track of contracts and would definitely save us time. Pros I love the clean of concord. It is minimalistic, practical and easy to use. Concord can save the Human Resources department in any organization time and money. The free version allow users to organize documents, edit them, sign contracts and save them securely. The price is very accessible if users decide to acquire a more advanced version of the program. Cons I have only found an English version of Concord. I believe that Concord has a great potential of growth if it became available in other languages like Spanish and Arabic. It is a very good tool and more users can benefit from it worldwide if it becomes available in their language. Review Source VR Verified Reviewer CEO Retail Used the software for: 6-12 months ### "Great tool to get documents signed quickly" August 27, 2016 4.0 I started using this to sign all forms of business documents. Very easy to upload documents and get the process kicked off. It really cuts down on time needed to get documents signed! Pros Easy to upload documents Time taken to get signed Cons Email sent to others to sign ends up in junk folder Review Source AG Andrew G. Partnerships Law Practice Used the software for: 1-2 years ### "Concord is a great tool for contract management. " October 13, 2017 4.0 Concord helped us organize and categorize an extensive contract library. Pros I love the UI and the easy categorization features that help our team identify which contracts need to be renewed. Cons The UX can be a little clunky and the permissions need to be improved, but the team at Concord was consistently adding new features. Review Source LM Lori M. paralegal Publishing Used the software for: 6-12 months ### "Great product" February 19, 2019 5.0 Pros It's very easy for third parties to use. Cons Can be a bit tricky to format when creating templates. Review Source PW Paula W. Program Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Helpful" September 11, 2019 3.0 Pros Keeps track of our contracts. Can link files together. Easy searchability. Ease of connecting multiple users within an organization with different permissions. Cons Bug fixes take time. If browser is not updated software behaves strangely. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.