# Page 9 | Concord Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Concord the right Contract Management solution for you? Explore 235 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144154/Concord/reviews

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Concord

4.6 (235)

[View alternatives](https://www.capterra.com/p/144154/Concord/alternatives/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Concord

## Showing most helpful reviews

Showing 201-225 of 235 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

Andrea S.  
Partnerships Coordinator  
  
Used the software for: 1-2 years

### "I have never had an issue with Concord"

October 13, 2017

4.0

Pros

It's easy to store contract and save templates. We've been able to grant certain user permissions so that everyone has what they need.

Cons

Importing contracts from a word document can be cumbersome at times and I wish there was a better way to organize contracts into folders.

Review Source

SH

Stephanie H.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "Exactly what I was looking for!"

September 30, 2016

5.0

I was looking for a system that I could easily send out contracts to prospective clients. Concord allows me to work off of a template, send the contract, and get it signed in one place. I also have a record of all of my contracts in the system that I can easily look up when I need to. I looked everywhere for a system that could do it all and they had pieces but Concord has it all!

Pros

Ease of use. I figured it out without any training in about 15 minutes.

Cons

I haven't found anything yet that I don't like.

Review Source

Shelle P.  
  
  
Used the software for: Less than 6 months

### "Great Tool!"

October 7, 2016

5.0

After looking at several digital signature options, I was thrilled to find Concord. An amazing tool to manage contracts and the digital signing process. At this time I do not have a need to use this many times each month and did not want to spend a lot of money. With the free option, I have all of the pros without a huge expense and this is something that I can grow as my needs grow.

Pros

Ability to create new contracts, templates or upload current documents Easy to share through the negotiation phase via email links Ability to download executed contracts in PDF to save/share however you want

Cons

Haven't found a con yet

Review Source

MT

Michael T.  
President & COO  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Works as advertised"

January 12, 2023

5.0

Works as advertised and very cost effective

Pros

Ease of use and great support to help with implementation

Cons

needs hotkeys as too many clicks in some instances to load document

Review Source

Response from Concord

January 17, 2023

Hey Michael, Thank you for your feedback! We're glad you enjoyed your experience and we'll work hard to improve the areas you mentioned. Thank you, Concord Team

JN

John N.  
Designer  
Media Production  
Used the software for: 6-12 months

### "Crazy simple and insanely great"

September 8, 2016

5.0

We use a lot of contracts, it's an essential part of our weekly workflow, and before Concord, we had tried everything and nothing has come close to the efficiency and just simplicity of Concord, it's like email for contracts, but better. Our clients love Concord, and so do we.

Pros

Simple to use, Nice UI and helps keep your contracts organized

Cons

Would be nice to have more design features for creating custom contracts

Review Source

VR

Verified Reviewer  
Chief Executive Officer & Founder  
Internet  
Used the software for: Less than 6 months

### "Easy to use Service!"

October 7, 2016

5.0

Great Service. Cheaper alternative to docusign which is a very expensive product . Concordnow provides the same services at a much cheaper alternative.

Review Source

AS

Adam S.  
Contract Manager  
Medical Devices  
Used the software for:

### "Low cost but full featured contract management solution"

September 23, 2016

5.0

Concord is an entirely cloud-based system that features as a contract database as well as a full fledged negotiation/e-signature platform. It has integration with Google Docs and Office files, as well as PDF. It's a very flexible piece of software that can have multiple uses depending on the organization.

Pros

Very customizable, template system is excellent, ability to import redlines from Word files is essential

Cons

Some pushback on proprietary platform from outside partners (although this is rare). Requires partners to create an account, although it leverages logins from LinkedIn, Twitter, Google, etc.

Review Source

BS

Bogdan S.  
Sales Manager  
Computer Software  
Used the software for: 6-12 months

### "Concord is a must"

September 11, 2019

5.0

Pros

the integration with microsoft word and the flexibility it offers

Cons

There is really nothing that I liked "least" about this app

Review Source

MB

Megan B.  
Director of Training  
Hospital & Health Care  
Used the software for: 6-12 months

### "Easy to Use and Navigate "

September 11, 2019

4.0

Pros

Concord is easy to use and navigate for the needs of my department. I like the option to post internal or public messages on documents under review. Our administrator of the software keeps us informed of updates or changes within the Dashboard or software itself.

Cons

I'm not sure that I'm able to identify a "con" of this software; however; receiving notifications when documents are due closer to their due date would make sense rather than 90+ days out.

Review Source

SZ

Sajid Z.  
CEO  
Computer Software  
Used the software for: 6-12 months

### "Great Service! "

October 7, 2016

5.0

Better and more affordable than Docusign! Tried it because this was a cheaper alternative and they did not disappoint.

Review Source

Aimann R.  
  
  
Used the software for: Less than 6 months

### "Great platform for e-signatures"

October 7, 2016

5.0

Other than some minor difficulty in the beginning that customer service immediately helped me with, the experience has been smooth and the platform works really well. The free tier is generous and clients really love the experience. The dashboard looks nice and helps me keep track of which documents haven't been signed. Clients are having no problems either, overall really pleased

Pros

Free tier is excellent, dashboard is designed well

Cons

UX could use some tweaks

Review Source

MM

Marco M.  
Community  
Computer Games  
Used the software for: Less than 6 months

### "Using Concord for NDAs"

December 15, 2020

5.0

Pros

I use Concord for sending out NDAs. Using templates and being able to view all activity is easy. It makes things a lot faster and more streamlined for our team.

Cons

Nothing to dislike as of yet. I only use Concord a couple of times a week.

Review Source

Dan G.  
  
  
Used the software for: Less than 6 months

### "null"

September 29, 2016

5.0

Review Source

TM

Tom M.  
  
  
Used the software for:

### "Great electronic contract & FREE"

October 22, 2016

5.0

I used to rely on Adobe Echosign for a long time but when it made to the subscription basis I was looking for an alternative which was free and provide me with basic feature such as unlimited contract, great and easy experience for my clients to use. Concord blew me away and I am so pleased with this solution. I am far from using all the features including within the free offer. I can only recommend this solution to any business in need for filling contract and getting them e-signed by clients.

Review Source

MD

Matthew D.  
  
  
Used the software for:

### "Concord Contract Management"

October 3, 2016

5.0

We started using Concord in late 2015. Our company grew rapidly and it was becoming more difficult to track expiration dates on contracts. Concord was a perfect solution to our problem. We use it mainly for tracking employment agreements. It's quick and easy to upload the contracts into the system and we get reminder emails with contract deadlines. It's lessened our work load and made it incredibly easy to stay on top of hundreds of contract deadlines. I cannot recommend this program enough.

Review Source

VR

Verified Reviewer  
Cinematic Animator  
Computer Games  
Used the software for: Less than 6 months

### "Great Support, Service, and Price!"

October 11, 2016

5.0

I've been using Concord for the past 6 months, and have been nothing but pleased with its ease of use when sending out contracts and interacting with our authors. I also receive email notifications from them regularly to ensure I am satisfied with the service, and I have yet to provide them any feedback on any of the tools they have to offer. It's a great product, and I intend on using them for the foreseeable future.

Review Source

CN

Connor N.  
Sales Manager  
Financial Services  
Used the software for: Less than 6 months

### "A great contracting tool, although we have recently switched"

January 6, 2019

4.0

Great service if they can conquer the bugs

Pros

It was just simple, no frills, tool. I really liked how clients can easily delegate signatures to staff to make the process easier.

Cons

Buggy, sometimes clients would sign and it would not go through properly or there would be hang ups, which is why we eventually switched services.

Review Source

ML

Meredith L.  
Administrative Assistant  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fantastic Organizational Tool"

September 12, 2019

5.0

Pros

I love the functionality and ease of use that Concord has. It makes processes easier to implement.

Cons

So far, nothing bad to say. I have had moments when I upload a document and I have to spend time reformatting the doc. It's not a big issue, but a minor annoyance that I don't think is the fault of Concord.

Review Source

JJ

JeongPhil J.  
Administrator  
Internet  
Used the software for: Less than 6 months

### "Efficient and easy to use"

August 31, 2021

4.0

Pros

It's so easy to use and allows me to stay organized and efficient.

Cons

If there were shortcut capabilities, the program would decrease the amount of clicks and be even more efficient.

Review Source

NN

Nilda N.  
Counsel  
  
Used the software for: Less than 6 months

### "Uploading process can be a bit repetitive & can be unclear as to which fill-in fields are critical."

October 19, 2017

3.0

Pros

The ease of adding attachments, editing content, and the search function is speedy and accurate. No lag time for the most part.

Cons

Should be able to add duration to either or the effective date or the signed on a date. Financial information entry is not easily found.

Review Source

VR

Verified Reviewer  
Product Consultant & Developer  
Computer Software  
Used the software for: Less than 6 months

### "Great alternative"

October 7, 2016

4.0

Concord is a great alternative to HelloSign, but the UI is not as intuitive as the competition. This coupled with a mobile app support would make this hands down the best option to get documents signed.

Pros

Price (Free) Support Robust Feature Set

Cons

Unintuitive Interface

Review Source

VR

Verified Reviewer  
International Sports Partnerships Manager  
Entertainment  
Used the software for: Less than 6 months

### "Very easy to use"

October 1, 2016

5.0

I recently started using Concordnow to sign online documents. Was very easy to use and will continue using for future document signing. If you're looking to convert to online signing of documents this is a great tool.

Pros

Easy to use Customer support within the app

Review Source

CK

Courtney K.  
  
  
Used the software for:

### "Good, but could be better"

September 29, 2016

4.0

Easy to change stuff and very user friendly. But to name some things, it doesn't give you a lot of options.

Review Source

HM

Hamish M.  
Commercial Graduate  
Telecommunications  
Used the software for: 6-12 months

### "Great Easy to use product "

September 16, 2019

5.0

Pros

Really easy to use and has great functionality - you can easily amend bits of contract

Cons

Often found that it could often be difficult to organize/ find what you need if you had a lot of contacts within the software

Review Source

TB

Trey B.  
  
  
Used the software for:

### "Concord takes the pain out of the contract process"

September 8, 2016

5.0

We have been using Concord for the past three months and it has made a world of difference in streamlining our contract process. No more chasing clients to get a hard copy signed, scanned and sent back! Just review, edit and sign!

Pros

Ease of use. Updates when events happen such as signatures.

Review Source

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