# ConsignCloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ConsignCloud the right Consignment solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144157/ConsignCloud/reviews --- ConsignCloud 4.6 (52) [View alternatives](https://www.capterra.com/p/144157/ConsignCloud/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 17th, 2026 # Reviews of ConsignCloud Ease of use 4.5 Customer Service 4.8 ## Pros and Cons in Reviews NB Nicolena B OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “I love the direct messaging ability too.“ June 13, 2025 CW Caleb W OwnerApparel & Fashion, 2 - 10 employeesUsed the software for: More than 2 years. “I have trouble understanding what data the filters are exactly focusing on, and every filter I add within Data Explorer is another Inception layer of misunderstanding.“ October 3, 2023 NB Nicolena B OwnerRetail, 2 - 10 employeesUsed the software for: 6-12 months. “It was so easy to learn and the transition from a competitor POS system was a breeze.“ June 13, 2025 RH Rickey H Owner OperatorRetail, 2 - 10 employeesUsed the software for: More than 2 years. “i wish there was a call number opposed to chat window that sometimes takes longer to get back.“ April 16, 2024 SW Shirley W OwnerRetail, Self-employedUsed the software for: Less than 6 months. “My clients love that they don't have to call or come in to know when one of their items have sold, and I love that the emails keep my store fresh in their mind.“ April 16, 2024 RH Rickey H Owner OperatorRetail, 2 - 10 employeesUsed the software for: More than 2 years. “The inability of our consignors to not be able to log their inventory“ April 16, 2024 AJ Arjun J Sr. Digital MarketerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months. “ConsignCloud software helps in inventory management as well as order management of my business.“ February 7, 2023 RC Rhonda C Chief Toy TesterRetail, 2 - 10 employeesUsed the software for: 1-2 years. “We don't always use percentages, and having to do this manually is a pain.“ April 15, 2024 ## Showing most helpful reviews Showing 1-25 of 52 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer director Retail Used the software for: 1-2 years ### "Excellent product, very glad we chose ConsignCloud" February 23, 2021 5.0 ConsignCloud makes our business possible - without this or similar software we wouldn't be able to operate. ConsignCloud's customer service is excellent - they have been very responsive and helpful on every occasion when we've been in touch with them. Pros The ease of entering and retrieving data, and the automatic updating of customers makes our business possible and keeps our consignors happy. Cons The monthly reconciliation process could be made more straightforward. We would also appreciate the opportunity to see the emails that go to clients so we know exactly what went and when. Ideally, closer integration with Square and eBay. Reason for choosing ConsignCloud Price, customer service reviews and willingness to operate in the UK Review Source NB Nicolena B. Owner Retail Used the software for: 6-12 months ### "Two Thumbs up for ConsignCloud!" June 13, 2025 5.0 Transitioning from what you know to the unknown can be scary, ConsignCloud made it easy! We got it all set up and functioning seamlessly in under 2 days, I learned the system in a day and love that they have all kinds of tutorials on YouTube and the direct chat with their service team who are out of this world! I am so happy I switched and my consignors love their consignor portal as well! Pros The ease of use and the customer service are top notch! I love the direct messaging ability too. It was so easy to learn and the transition from a competitor POS system was a breeze. Cons The only downside was a temporary outage due to a server issue. It was fixed fast though. They seem to always be trying to improve their program and reach out to their clients for direction in what we actually need. I wish I had switched over sooner! Alternatives considered [SimpleConsign](https://www.capterra.com/p/121828/SimpleConsign/)[Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/) Reason for choosing ConsignCloud The cloud based ability and the cost were a big selling point. What won me over was that they were based in the US and the customer service. The demo was awesome with Kent and the customer service with Grace in that first week was second to none. Switched from [ConsignPro](https://www.capterra.com/p/121826/ConsignPro/) They sold out to Simple Consign and it would have increased my cost over 12 times what it was. I would have had to leave my current credit card processor and their rep was awful to deal with. Review Source NG Nora G. CEO Textiles Used the software for: 1-2 years ### "useful, but lack customization options and not very good UX" February 9, 2021 3.0 It is very good, and I like the program. However it feels like with a bit of development it could be really great. It has a feel that it is designed by people that dont use it on the daily. Pros There are many good features such as the automatic emails, and that you can set expiry dates etc. that are really helpful in our daily operations. Well organized, and the autofill and estimated pricing is very efficient and saves us a lot of time. Cons The first issue is the UX. It is not at all intuitively designed. It takes time to find and understand the features you are looking for. For example, finding and using the expiration feature in the expired list is very inefficient. A button directly on the products would be more useful. The second issue is the lack of customization options. There is some customization, but it would be great to have a lot more such as: - change timing of emails, ability set weekly/monthly instead of daily - change font, layout, design of emails - create own templates and categories for emails, other than those that already exist - add option to expire products not only from the expirations list but directly in the product page - ability to add custom tax calculations - customize the dashboard/landing page Reason for choosing ConsignCloud Recommended by a person in the second hand business. Did not consider others. Review Source Response from ConsignCloud September 26, 2023 Hi, Nora! This is an older review, but we are still grateful for it. As we are a fairly small company we are very happy to hear suggestions and implement them. And at the same time that makes it more difficult to do so. I like your thoughts on the customization. Luckily our UX has changed quite a bit in the last two years, we have tried to make it as intuitive as possible since that is the most important! I worked at a consignment shop for a number of years using ConsignCloud before joining this team and so we always consider the needs and experiences of our users before anything else. Again, thank you for your feedback! KG Kiri G. Director Retail Used the software for: 2+ years ### "Long-term user, still happy 😊 " April 15, 2024 5.0 Overall, I've enjoyed using ConsignCloud and my business relies on it heavily. The support team are generally pretty good (although when there's an issue with a third party integration like printnode or shopify, they're quick to pass the buck) Pros The automated emails to consignor's, it really prevents a lot of back-and-forth with our clients Cons The reporting features for essential KPIs like average sale, top salespeople and sales per hour are really lacking, even with tge paid reporting feature Alternatives considered [Ricochet](https://www.capterra.com/p/136226/Ricochet-Consignment-Software/) Switched from [Liberty REACT](https://www.capterra.com/p/121457/Liberty-Consignment/) I wanted a cloud based system and at the time Liberty's cloud system wasn't as good, although that was almost a decade ago and I'm sure it's better now Review Source Response from ConsignCloud May 6, 2024 Hi, Kiri! Thanks so much for leaving this review! We're looking for ways to improve, so this is definitely incredibly helpful! Cheers! RC Rhonda C. Chief Toy Tester Retail Used the software for: 1-2 years ### "Best app for online consignment management" April 15, 2024 5.0 Our experience has exceeded expectations. Given that this app controls a central part of our business, it's really important that it be super stable. To date, we have not had any performance problems, other than a few minor tweaks that were resolved very quickly by the support team. Pros This app is super easy to set up and use. We run an online marketplace with thousands of products and all is easily managed in ConsignCloud. Plus the support is first rate. Really. We've received almost immediate responses to the few issues we've had to figure out. Cons I wish that I could apply simple fixed-amount payouts on some products listed on consignment. We don't always use percentages, and having to do this manually is a pain. Reason for choosing ConsignCloud I don't remember the other products we looked at. I do remember that ConsignCloud had everything we were looking for so we went with it. Switched from [WooCommerce](https://www.capterra.com/p/225601/WooCommerce/) We migrated to Shopify and needed an app that could handle our consignment program. Review Source Response from ConsignCloud May 6, 2024 Hi, Rhonda! Thank you so much for your kind review! I'm really happy to hear about your experience with us! Please reach out if you think of any specific ways we can improve, especially with that fixed payouts workflow. Cheers! NC Nick C. President Retail Used the software for: 1-2 years ### "ConsignCloud is awesome!" April 16, 2024 5.0 very positive. it made our consignment program much more efficient, flexible, and intuitive, and has given us new capabilities. Pros easy import/export. great built-in logic. great shopify integration. Cons that after images are uploaded we can't expand them to see a full-size version ever again. there's no way to directly apply consigncloud store credit at checkout in shopify. some of the logic didn't work as well as hoped originally but has improved since. the consignor user interface is not intuitive. the store user interface default landing page is mostly wasted space. we can't set up short user pins to enable team members to log in quickly, so consequently everyone just shares the same login and there's no accountability for proper consignment intake and the quality of our product listings suffers as a result. Alternatives considered [Aravenda Consignment Software](https://www.capterra.com/p/203995/Resale-Global/) Reason for choosing ConsignCloud aravenda didn't allow users to use self-serve excel import/export functionality to manage data, which i found to be utterly absurd. Switched from [RMS Solutions](https://www.capterra.com/p/157716/RMS/) our old software was woefully clunky and lacked capabilities. Review Source Response from ConsignCloud May 6, 2024 Hi, Nick! Thanks so much for this review and the feedback! Is the Multi-User feature not as expected? (In reference to the logging in with pins which is definitely possible!) We're looking to revamp the UI/UX so we definitely understand what you're saying about the wasted space! Always keep us in the loop when you think of something you'd like to see or anything you struggle with! Cheers! DM Deb M. Owner Retail Used the software for: 1-2 years ### "Eases my monthly workload" November 2, 2022 5.0 Fantastic! Pros We needed a system that seamlessly integrated our multi vendor/booths into the POS, online web sales, calculated commissions per vendor with different rates, and had a credit card terminal that interacted automatically with no secondhand entry and Consign Cloud had filled that need fantastically. Their customer support is to notch. Easy to locate, with quick friendly responses. Cons 1\. Reports are intense, but sometimes difficult to configure for exact report needed. 2. One thing we encountered is when aa misc item is purchased with a generic SKI/Item # more than once during a transaction, the program process both (or more) item as the same price, even if they have two different prices. We have found a work around, but it sold be nice to be able to use the same item # with different prices. Alternatives considered [ConsignPro](https://www.capterra.com/p/121826/ConsignPro/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/) Reason for choosing ConsignCloud Integrated credit card system.Vendor processes with simple to use settlements and instant payout processing. Switched from [Best Consignment Shop Software (BCSS)](https://www.capterra.com/p/127950/Best-Consignment-Shop-Software/) Too many freezes in the software. Not as easy to work with multiple consignors. Review Source SP Samantha P. Owner Retail Used the software for: 2+ years ### "Easy to use for all levels of consignment" August 18, 2022 5.0 I have been with ConsignCloud for many years. They continue to grow and integrate new features when needed. I sell online and heavily rely on their integration with Shopify to link my inventory with my website and selling platforms. The CC team is extremely helpful with any questions or issues that may arise. They also take my suggestions and work on long-term solutions and updates. Pros All of the features are easy to use from a mobile device. I can add a new consignor, add new items and make sales all on my phone. I also like the integrations within ConsignCloud such as Shopify. Cons I can't think of anything at this moment. Alternatives considered [ConsignPro](https://www.capterra.com/p/121826/ConsignPro/)[Liberty REACT](https://www.capterra.com/p/121457/Liberty-Consignment/) Reason for choosing ConsignCloud The low price was my initial reason for signing up. Then my needs grew and so did everything CC offers. Review Source CW Caleb W. Owner Apparel & Fashion Used the software for: 2+ years ### "ConsignCloud Makes Inventory Management Feel Like a Video Game! " October 3, 2023 5.0 Very Positive. Pros I really enjoy the design of ConsignCloud. I spend almost eight hours a day within ConsignCloud, 5-6 days a week. Having a pleasant user experience is high on my list of importance. ConsignCloud makes inventory management rewarding and breezy. Every time I create an item, I feel a sense of achievement--and security, knowing I will be able to easily track down that item either digitally or in-store. ConsignCloud offers a fun, enjoyable way to turn my physical store into a kind of video game. Cons Reporting in Data Explorer is the least user friendly aspect of the entire software. While it might be in-depth and can dive deeply, I need to be able to run analyses of in-store sales and types of inventory that sell without having to go through a number of filters. I have trouble understanding what data the filters are exactly focusing on, and every filter I add within Data Explorer is another Inception layer of misunderstanding. Data Explorer is a great start, but there needs to be a reduction of filter fields to a list of buttons that automatically produce a graph on what I want reporting on, like Sales by Hour. Alternatives considered [ConsignPro](https://www.capterra.com/p/121826/ConsignPro/) Reason for choosing ConsignCloud It was cheaper and way easier to learn. Review Source AB Adani B. Co-owner Retail Used the software for: 1-2 years ### "Great customer service from ConsignCloud team! " October 3, 2023 5.0 ConsignCloud has been really helpful to our business We appreciate the automation and journey that the product team has created! \[sensitive content hidden\] super helpful at the beginning of our business journey, we're also happy to hear that the ConsignCloud team is growing :) Pros So far it's been great! We touch base with \[sensitive content hidden\]/his team every 6 months to just clarify minor issues and it's all clear :) Great product, customer service, Cons For us based in Malaysia, we think adding a designated section for bank acc details would be really helpful (Bank name, Bank no, Bank acc name). Additionally, if consignors can see their inventory in a table form (like the backend view) on their portal, that'd be more helpful and easier to understand. Reason for choosing ConsignCloud Website on the product was friendly and \[sensitive content hidden\] super helpful at the beginning of our business journey, we're happy with the overall progress! Review Source AM Alessa M. owner Retail Used the software for: 2+ years ### "Consignment system review" February 2, 2021 5.0 The response time and assistance from the people who run ConsignCloud is phenomenal. I don't use all of the features that are available, but they certainly seem convenient and there are many great options. I would not be able to keep track of inventory without this system. Pros I think my favourite feature is that it is in the cloud. I can work from my laptop, store ipad or on my phone if absolutely necessary. It allows me to work from home, the store or on the road while travelling. Cons One thing I've noticed lately is that the tags don't always print out in order of the way they're entered so I have to be careful when applying the labels to clothing. Review Source SW Shirley W. Owner Retail Used the software for: Less than 6 months ### "Satified ConsignCloud customer" April 16, 2024 5.0 Pros Love the automated emails to consignors! My clients love that they don't have to call or come in to know when one of their items have sold, and I love that the emails keep my store fresh in their mind. Cons I wish there was an option to pay for specific features, instead of the current tiered system. Review Source Response from ConsignCloud May 6, 2024 Hi, Shirley! Thanks so much for your feedback and review, we really appreciate you. Please don't be afraid to reach out if you have any more suggestions for us! Cheers! LC Lori C. Owner Retail Used the software for: Less than 6 months ### "Review" October 2, 2023 4.0 Ok so far - help from Consign Cloud is great Pros The program was pretty easy to set up for the first time Cons I still can't figure out how to make the jewelry label function work and don't have the time to explore it Review Source MT Megan T. Owner Retail Used the software for: 6-12 months ### "Great product!!! " February 8, 2021 5.0 Overall experience is great! We've really enjoyed this software and the ease of using it. Pros This software is absolutely the easiest to use I've been able to use every feature without any hiccups and even my teens are able to help me process items using this. Cons The affordability was great the first 6 months and then jumped in price pretty drastically, while it is a con I do believe the software is well worth the price. Review Source DD Dominique D. Small business Operator Apparel & Fashion Used the software for: 6-12 months ### "Feedback " February 9, 2021 4.0 Great to work with Sometimes amazed at the programs capabilities Pros Great technical support Easy to maneuver Accessible anywhere anytime Cons Self teaching is needed Gets expensive after yearly discount expires Review Source HS Heather S. Co-Owner Used the software for: ### "Peace of Mind!" November 6, 2015 5.0 I own an art gallery that purchases a portion of our inventory outright, and consigns the other portion. ConsignCloud saves me hours of work every week and eliminates the worry of keeping track of consignment sales. It has allowed me to triple the number of artists I carry on consignment and offers our artists reassurance and confidence to share their work with us. From any location, I can email my artists a complete listing of every item I have in stock, every item I have sold that month, and every item I have already paid. This has given our gallery a trust-worthy reputation among the artist-community and has encouraged more top-quality artists to seek us out to sell their work. ConsignCloud's team has been wonderful to work with since day one. Even if the issue isn't directly related to their software and I'm just having a "bad printer day", they are willing (and happy) to help me! I would highly recommend working with this team rather than wasting your time and energy with excel spreadsheets! Review Source SH Sekai H. Founder Retail Used the software for: Less than 6 months ### "Not bad" February 5, 2021 5.0 Good Pros User friendly. Had trouble with receipt prints Cons I’m still getting used to it. There could be more modules (add ons) Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Reason for choosing ConsignCloud Seemed easy to use and was affordable Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/) Got too costly Review Source SL Susi L. Director Apparel & Fashion Used the software for: 2+ years ### "ConsignCloud" April 15, 2024 4.0 Pros Simple to use program and easy to train staff on. Amazing Customer Support!!! Love the bulk editing function. Cons Does not have all the functionality I'd like but has many work arounds to get to most things done. I'd love an easier way for sellers to load their own inventory. Would also like it if email templates where more customizable. Review Source Response from ConsignCloud May 6, 2024 Hi, Susi! Thanks so much for leaving this review! Please reach out using the chat box to let us know about the functions you would like to see in ConsignCloud! And is it the vendor item entry or the consignor item entry that you find unsatisfactory? Cheers, we appreciate you! RH Rickey H. Owner Operator Retail Used the software for: 2+ years ### "Consignment store " April 16, 2024 5.0 8/10 i wish there was a call number opposed to chat window that sometimes takes longer to get back. Pros Reporting and usage for our business is simple. Cons The inability of our consignors to not be able to log their inventory Reason for choosing ConsignCloud affordable for what we were trying to do. Shopify integration Review Source Response from ConsignCloud May 6, 2024 Hi, Rickey! We really appreciate your review and your feedback! We do have the Consignor Portal in which you can enable item entry, we also have a vendor option where they can independently enter inventory. Maybe one of those will help! And we're trying to answer the phone more often these days, but it is hard with a small team. Thanks for letting us know! Cheers! JW Julie W. Executive Director Non-Profit Organization Management Used the software for: 1-2 years ### "ConsignCloud" February 17, 2022 5.0 Vey nice. Support is friendly, helpful and responsive. Invoice reports for consignors is great! Pros The cloud based system works best for us as we have two events annually that are off site from our gallery. Also, having multiple users who can be in the system at the same time is a plus. Also, we opened an online store and the Shopify integration is fantastic. Cons The price continues to go up. We have used it for 2 years and the price has gone doubled from $60/month to $120/month. Price was the main reason we chose this product. Also, I wish in the summary reporting, sales tax could be separated out into payment types. The information is there, but takes a bit more work. Review Source SM Sandy M. Owner Retail Used the software for: 1-2 years ### "Easy to use and organize" April 16, 2024 5.0 I've been very happy with the daily use of this p\[rogram and easy of doing business. Pros It is very user friendly and fulfills my basic needs Cons I hate setting up technology and I didn't want to do it, but it was easy to do and when I did get stuck it was okay to solve. Reason for choosing ConsignCloud User friendly on the platform I wanted to use Review Source Response from ConsignCloud May 6, 2024 Hi, Sandy! Thanks so much for leaving this review, I know I definitely appreciate hearing that you've had a good time with us so far! We look forward to working with you as you continue with us! Cheers! MH Michelle H. Store Owner Retail Used the software for: 2+ years ### "Most User Friendly" January 20, 2023 5.0 I have been using ConsignCloud since the beginning of my business after trying multiple trails of a variety of other programs and I am not looking back. I have recommended it to other consignment shop owners who have switched their software because of it's ease of use and great customer support. Pros ConsignCloud was the most user friendly consignment software. The price point is right where it should be for this service and actually saves me so much time and energy each month. My favourite features are the daily email sent out to consignors when their items sell. Cons My only complaint is that the pricing did take a significant jump fairly recently. Alternatives considered [ConsignPro](https://www.capterra.com/p/121826/ConsignPro/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Rose for Square](https://www.capterra.com/p/184475/Rose-for-Square/)[Shopify](https://www.capterra.com/p/83891/Shopify/) Reason for choosing ConsignCloud Price, ease of use Review Source SE Susan E. Owner Retail Used the software for: 6-12 months ### "Stop wasting valuable time when entering items" September 22, 2023 5.0 Better consignor's inventory management. It has been easy to learn to use. Pros I can quickly and easily add items into the system. It is easy to use - well laid out. Cloud Based. Responsive help desk Cons Creating reports - it is not entirely intuitive. Review Source KD Karla D. Owner Apparel & Fashion Used the software for: 1-2 years ### "Easy to use" April 15, 2024 5.0 Pros I like everything about ConsignCloud, it is user friendly and their support team is awesome at helping. Cons No cons that I can think of, everything is great how it is! Review Source TB Tiffany B. Owner Retail Used the software for: 1-2 years ### "Great Product!" April 17, 2024 5.0 Pros Tracking inventory and calcuating consignor percentages. Cons That vendors can add their own brands, sizes, colors and descriptions to items rather than use what is already in the system Review Source Response from ConsignCloud May 6, 2024 Hi, Tiffany! Thanks so much for your review, I really appreciate it and that feedback too! Cheers! Similar Products Featured