# Ideagen Machine Safety Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Ideagen Machine Safety Software - reviews, pricing plans, popular comparisons to other Safety Management products and more.

Source: https://www.capterra.com/p/144160/Ideagen-Plant-Assessor/reviews

---

# 

 Ideagen Machine Safety Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Ideagen Machine Safety

## What is Ideagen Machine Safety?

Ideagen Machine Safety (formerly Ideagen Plant Assessor) is an easy-to-use machinery safety management software, helping those working with machinery keep their people safe, meet compliance obligations and improve efficiencies. Features include: • Machine-specific risk assessments • Digital, machine-specific pre starts • Risk management and corrective actions • Service and maintenance management • Document management and audit trail • Safe operating procedures (SOPs) • Dashboards and reporting • MySite • Professional Services

## What is Ideagen Machine Safety used for?

[Safety Management](https://www.capterra.com/safety-management-software/)[Compliance](https://www.capterra.com/compliance-software/)[EHS Management](https://www.capterra.com/ehs-management-software/)

Top alternative

Featured

Overall rating

Based on 27 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Starting price

A$3

Other, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Ideagen Machine Safety?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.ideagen.com/&name=Ideagen Machine Safety)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Ideagen Machine Safety

4.6 (27)

VS.

[4.6 (123)](https://www.capterra.com/p/127198/eCompliance-Safety-Software/reviews/)

Starting Price

A$3

Other, Per Month

Starting Price

$0.01

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (27)

Ease Of Use

4.6 (122)

Value For Money

4.3 (26)

Value For Money

4.4 (107)

Customer Service

4.5 (27)

Customer Service

4.6 (118)

## Ideagen Machine Safety alternatives

[4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/)

Starting price

$4800.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (32)](https://www.capterra.com/p/10014089/modONE/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.8 (129)](https://www.capterra.com/p/152559/KPAEHS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (85)](https://www.capterra.com/p/88891/EHS-Management-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144160/Ideagen-Plant-Assessor/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Inspection Management

4.5 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Audit Management

4.2 (14)

64.29% of 14 reviewers that rated this feature as important or highly important

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Risk Assessment

4.2 (13)

76.92% of 13 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Corrective and Preventive Actions (CAPA)

4.0 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Investigate and take action at root cause or error in processes to prevent recurring issues

Incident Management

4.3 (9)

88.89% of 9 reviewers that rated this feature as important or highly important

Manage and track all disruptions and incidents

Document Management

4.3 (8)

100.00% of 8 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Ideagen Machine Safety 54 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of reports

Import and export data to and from software applications

Graphical representation of data

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Track employee schedules, availability, and performance across projects and tasks

Guidelines for conforming to environmental laws, regulations and requirements

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Store, manage and track all forms in a centralized location

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

Document use of hazardous materials and procedures related to their handling and disposal

Manage and track all disruptions and incidents

Create, document, and monitor safety policies and procedures in industrial plants and factories

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Identify the physical location of an individual, asset, device, etc.

Manage, maintain and track the performance of assets and equipment

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage cases of on-the-job injuries and related remedies

Create, manage, and track policies and procedures within an organization

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Track employee/learner's progression through training programs

Create, store, and manage records of employee training, acknowledging understanding of processes, regulations, or safety standards

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.2 (27)

4.2

Based on 27 reviews

## Pricing

Value for money

4.3 (26)

Free Version

Free machines

A$0.00

Plus machines

A$3.00

Other,Per Month

Edge machines

A$5.00

Other,Per Month

Exchange

A$60.00

Flat Rate,One Time

Value for money

4.3 (26)

4.3

Based on 26 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (27)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (27)

4.5

Based on 27 reviews

## User reviews

Overall rating

4.6

Based on 27 reviews

Filter by rating

5(20)

4(4)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Environmental Advisor

Construction

### "Makes processes easier"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 9, 2025

It's made our compliance processes more streamlined. Easy to use and having everything digital makes paperwork much easier. Reporting features are very useful.

Pros

It is easy to use, reporting is very clear, reduces paperwork, and the support team are super helpful

Cons

It can take some time to set up initially, but it's worth it once established and becomes easier to manage ongoing compliance

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TC

Tom C.

PE

Civil Engineering

### "Terrible platform and customer service"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

July 1, 2025

Pros

Nil - Other existing platforms are much better, and free. I can't understand why a site would set up this system that makes you pay per machine on site.

Cons

Terrible platform. Difficult to know how much you need to pay to have machines on site, poor customer service, frustrating user experience.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

jalal j.

Undergraduate Engineer

Civil Engineering

### "Plant Assessor Honest Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 24, 2025

Its a great platform to use when inducting and onboarding new plant on site

Pros

Its a great platform to use when working on site

Cons

Have not come across any Cons at the present minute

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FM

Finn M.

Engineer

Civil Engineering

### "Plant Assessor Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 24, 2025

Really positive - easy for all levels of people to use.

Pros

Easy to navigate and stores past information well.

Cons

Sometimes glitches and you lose your progress.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AL

Anooj L.

Site Engineer

Civil Engineering

### "Plant Assessor saved my life"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

March 24, 2025

it improved my ability to assess plant on site

Pros

its helped with my organisation and document managerment

Cons

I did not like the interface as it was difficult to navigate at times but I am not good with tech.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RC

Ryan C.

WHS Coordinator

Construction

### "Plant Assessor "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 24, 2025

Pros

It is easy to use and allows you to track all site machinery in one place and at the click of a button. All records are available and the site allows you to use it in the way you want.

Cons

Sometimes it can be slower than usual...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Elliott H.

National HSEQ Manager

Construction

### "Long time user with 80+ machines in the Plant Assessor library"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 20, 2025

In developing plant risk assessments, it's unparalleled - no other software that I'm aware of matches it. We found that using it to track when services were due didn't work for us because we were unable to set up email alerts to alert admins when machines were coming up due for a service.

Pros

Brings consistency to the plant risk assessment process. Cites applicable legislation and standards to the controls so you can cross reference the source of the requirements. The prestart warnings it gave to operators if they accidentally put in an incorrect hour meter that would jump the hours up definitely saved a lot of time in admin.

Cons

Steep pricing. The invoicing template made it difficult to know which machine specifically we were being invoiced for.

Alternatives considered

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

Reasons for choosing Ideagen Machine Safety

Plant Assessor templates were more sophisticated and standardised.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2025

Hi Elliott, Thanks for leaving us a review here on Capterra. It's great to hear from a long time user such as yourself. It's wonderful to know that you find Ideagen Plant Assessor unparalleled with its standardised templates, bringing consistency to your machinery risk assessments. Thanks for your input on the price of our platform. Our pricing reflects the value we aim to provide through continuous product enhancements and dedicated support. Thanks again for your review. We appreciate you taking the time to provide us with feedback.

DE

David E.

Health and Safety Business Partner

Utilities

### "Easy to App to use for onsite Audits"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 12, 2025

smooth access and easy to use, simple and easy to use for audits

Pros

the app on my mobile device loads quickly and easy to navigate

Cons

Pictures could be bigger but otherwise have not had an issue

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 17, 2025

Hi David, Thanks for leaving us such a positive review here on Capterra. We're glad to hear that Ideagen Plant Assessor is easy for your team to use during on site audits. We're glad to hear that you have not had any issues using the platform so far. We do understand the importance of image size when it comes to a positive user experiences so we will keep this in mind for future product updates. Thanks again for taking the time to leave us your feedback!

MC

Matthew C.

HSE Advisor

Construction

### ""Great tool for asset management""

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 25, 2025

Plant Assessor has been a great tool for asset management on our site. It has proven adaptable to all forms of equipment.

Pros

"Great tool for asset management" Ease of use and interface gives it great utility even when offline

Cons

Could integrate with some other management systems to provide a cohesive approach to site monitoring

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 12, 2025

Hi Matthew, Thanks for leaving us a review here on Capterra. It's great to hear you find Ideagen Plant Assessor easy to use for your asset management. Thanks also for your input on integrating with other systems. This is definitely something we are investigating so watch this space for future product updates. Thanks again for leaving a review. We appreciate you taking the time.

Benjamin P.

Surveillance officer

Construction

### "Simple, fast, effective. No more paperwork. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

January 23, 2025

Ive been using it for 4 years to do vehicle prestarts and it has streamlined the process significantly. No more paperwork getting lost and because the report goes directly to my fleet manager. Issues and due services are immediately dealt with.

Pros

Ease of use, instant collaboration with fleet managers and the ability to use wirh a phone or tablet.

Cons

Nothing i disliked enough to write here. I had some issues syncing my account to new devices but I think thst was my organisations issue.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 12, 2025

Hi Benjamin, Thanks for leaving us such a positive review here on Capterra. We love hearing that you have been using Ideagen Plant Assessor for an extended period of time, it is eliminating your paperwork and is easy to use for instant collaboration. Thanks for your input on the syncing issues you have experienced. Although you suspect that was a problem on your organisation's side, please feel free to reach out to our customer support team. We are only too happy to work through any issues you may be experiencing. Once again, thanks for leaving your feedback.

BD

Bryce D.

Surveyor

Civil Engineering

### "Ease of use Ideagen Plant Assessor"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2025

Pros

Simple ease of use of adding multiple plant equipment to start pre-starts on with option to create a new pre-start for each driver changeover within the 24 hour period

Cons

Adding a new pre-start for equipment that was already approved

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Bryce, Thanks for leaving a positive review for us here on Capterra. We love hearing that you find Ideagen Plant Assessor easy to use for machinery pre starts. Thanks for your input on adding new pre starts for equipment already approved. We will keep this in mind when considering future product updates. Don't forget, if you ever have any issues, feel free to reach out to our customer support team. We're only too happy to help resolve any issues that come your way. Thanks again for leaving your feedback.

SB

Sam B.

Plant Operator

Machinery

### "Great, easy to use app to ensure your safety while operating machinery!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

January 20, 2025

My overall has been great. It’s the perfect tool for anyone who operates a company vehicle within a fleet.

Pros

Covers everything you need to ensure machinery is operated safely. You can attach forms and safe operated procedures. Pre start checklists are easy to manage and good at reporting damage to fleet management.

Cons

Perhaps the app could include a feedback mechanism that allows for management to communicate service or notifications on the issues that the operator can report.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Sam, Thanks for leaving your review here on Capterra. We like hearing that Ideagen Plant Assessor has been easy to use for managing fleet safety. We appreciate your input on feedback and notifications within the platform. We strive to ensure all our customers can make the most of the product to streamline business operations so we will keep this in mind when considering future product updates. Thanks for taking the time to provide your feedback.

KP

Kurt P.

Admin

Construction

### "prestart made simple "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 20, 2024

Plant assessor has streamlined the prestart process and created an easy way to track machine maintenance.

Pros

Plant Assessor has streamlined the prestart process for our machines, this has made it a much simpler process to keep track of machine hours and identified issues without the need for multiple prestart books. The customer service has also been great with quick responses for any issues we come across.

Cons

It is also difficult to find a customer service contact number for those occasions when a conversation would be more helpful than an email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Kurt, Thanks for leaving us a review here on Capterra. We love hearing that Ideagen Plant Assessor has streamlined pre starts and identifying issues with machinery. Thanks for letting us know about your difficulty finding a phone number for customer service. Should you ever need to get in touch again, please feel free to call us on 1300 728 852. We're only too happy to help! Thanks again for your review, we appreciate you taking the time!

MC

Michael C.

Tunneler

Construction

### "New user review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 18, 2024

My experience has been limited, but also very smooth and the app has ran seemlessly

Pros

Easy to use, everything is laid out very clearly

Cons

I am a relatively new user, and so far i haven't come across any issues

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Michael, Thank you for leaving such a positive review for us here on Capterra. We're glad you find Ideagen Plant Assessor easy to use. It's also wonderful to hear you have experienced no issues so far using our platform. Should you ever run into problems, feel free to reach out to our customer support team. We are only too happy to help. Thanks again for providing your feedback; we appreciate you taking the time!

paul s.

HSE Advisor

Civil Engineering

### "No more lost log books "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

December 18, 2024

Great dash board that allows in real time to see what and when plant has been pre started the ability to take photos to capture any damage from previous operator

Pros

No more lost log books wet logbooks and no excuses about not having a pen

Cons

it some times has issues loading when it is offline and poor internet access

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Paul, Thanks for leaving a great review here on Capterra. We love to hear that Ideagen Plant Assessor has replaced your paper log books and keeps you up to date on the safety status of your machinery. Thanks for your input on using the platform with poor internet connection. We aim to ensure it can be accessed regardless of a user's location so we will keep this in mind when working on future product updates. Thanks again for leaving your review. We appreciate you taking the time.

PB

Patricia B.

Service Administrator

Construction

### "Great Product & Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2024

I recommend this product to anyone who needs OHS documentation for equipment

Pros

Great product and easy to use and awesome support

Cons

Being able to find the purchasing portal is a little clunky

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Patricia, Thanks for leaving us such a positive review here on Capterra. We love to hear that you find Ideagen Plant Assessor a great product that is easy to use. Thank you for your input on making purchases within the product. We aim to ensure users have a great experience every time they use Ideagen Plant Assessor. For this reason, we will keep this in mind when looking for opportunities to update the product. We appreciate you taking the time to leave us your feedback!

AC

Alex C.

Lab Tech

Civil Engineering

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 23, 2024

Very good, use it daily and can use on multiple things.

Pros

Ease of use, simple to read and pictures for plant.

Cons

There isn’t nothing I dislike about the app.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Alex, Thanks for leaving us a positive review here on Capterra. We love hearing that Ideagen Plant Assessor is easy to use on a daily basis! It's also wonderful to hear that you are having positive experiences with the app. Should you ever run into any issues, please feel free to reach out to our customer support team. We're only too happy to help! Once again, thanks for leaving your feedback. We appreciate you taking the time.

CG

Clarence G.

Quality Inspector

Construction

### "User-friendly and Easy to Use App"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 18, 2024

Great! Easy to use and user-friendly. Even my elderly workmates find the app easy to use.

Pros

Easy to use and user-friendly. Does not take much of my time especially on our busy schedule.

Cons

It logs me out of the system and I have to redo the whole log-in process even though I opted to have my credentials saved on my work phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 11, 2025

Hi Clarence, Thanks for leaving us a positive review here on Capterra. We love to hear you find Ideagen Plant Assessor easy to use and a time saver! Thanks for your input on the system logging you out regularly. We aim to ensure all our customers have a great experience when using the platform so we will keep your feedback in mind when considering future product updates. Thanks again for leaving your review. We appreciate you taking the time!

AA

Amar A.

Spe

Civil Engineering

### "Spe"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

March 4, 2022

Good overall

Pros

Software is good reliable for safety paperwork recommendations

Cons

Good for machine tracking Safety risk assessment plan tracking

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CT

Craig T.

Service Tech

Construction

### "Keep up the good work"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 8, 2021

I use it once a week and it will be my one stop shop when i need to assess anything in the future.

Pros

I Liked the most was that you are able to upload and record vehicle service history and be able to keep track of the Odometer readings. Simple but Effective

Cons

Thats a hard one because i liked everything incorporated

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2021

Hi Craig, thanks for your feedback! It's great to hear you're enjoying using Plant Assessor - and especially service history tracking! We'll keep you in the loop with exciting new features as we roll them out. Thanks.

TB

Tristan B.

Transport and Plant Allocator

Construction

### "Bringing or safety and compliance up"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2021

from request for information and quote up to implementation great so far

Pros

Responsive sales teams and communicated details and processing structure well. Good onboarding process and training Easy to deal with

Cons

creating risk assessments with a smart phone device is not as easy and also does not run in an app format .

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Thanks for the feedback, Tristan! Great to hear you've had a good experience with our team here. We'll pass on your feedback! We've also taken note of your feedback around creating risk assessments on a smart phone - we're always looking to improve the experience, and we'll keep you in the loop with updates.

JW

James W.

General Manager

Civil Engineering

### "High Functionality, with need of a beeter interface"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

5/10

November 15, 2021

Pros

it meets the fundamental requirements of the platform and is laregly a well built piece of software

Cons

User interface is rather unintuitive and it lacks dynamism. as with all softwares of its kind, it lacks dashboards and drill downs that effectively communicate plant & job status;

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

We really appreciate your honest feedback, James. It's great to hear you're happy with the functionality - and we'll definitely take your comments around the interface on board. We're always looking to improve the experience, and we'll keep you in the loop as we make upgrades that help you get to the information you need to see more quickly and intuitively.

AH

Andrew H.

Sales Manager

Utilities

### "Very helpful tool, with the bonus it is easy to implement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 15, 2021

Very happy utilising Plant Assessor as an infrequent tool as we require it for access to mine-sites and similar.

Pros

Ease of use, ability to use on a mobile phone and email immediately to site safety officer etc.

Cons

No issues we have come accross with Plant Assessor up to this point.

Reasons for choosing Ideagen Machine Safety

n/a

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Thanks for your review, Andrew! We're happy to hear you find Plant Assessor easy to use. It's also great to hear your happy with the mobile functionality - and the ability to quickly keep relevant people in the loop.

PC

Perry C.

Engineer - Production

Construction

### "Good Product"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

November 15, 2021

Easy to understand, Easy to use

Pros

Easy to use Good database in fleet Convenient

Cons

Some sections of the interface are a bit complicate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

We really appreciate your feedback! It's great to hear you find it convenient and easy to use. We're always looking to improve the customer experience, and we'll keep you in the loop with improvements we make to the interface.

AU

Anonymous User

LV Co Ordinater

Mining & Metals

### "\[SENSITIVE CONTENT\] Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 15, 2021

Overall I would say above average.

Pros

Relative easy to use, some features could be improved for easier access.

Cons

Unable to download multiple photos, can only download 1 at a time which is time consuming

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 17, 2021

Thanks for your feedback! We're happy to hear you find the software easy to use. We're committed to making your experience better, and we'll keep you up to date with improvements.

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