Who Uses This Software?

Hotels and Suppliers


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Cendyn
  • www.cendyn.com
  • Founded 1996
  • United States

About eLEADS

eLeads is a cloud-based enterprise opportunity management solution. This innovative hotel lead system encompasses all aspects of lead generation including rooms and other revenues, as well as sales volume tracking, marketing results, incentive strategies and programs, and contact/account management. In addition, leads that cannot be booked at the requested hotel will be encouraged to stay within the company's portfolio by engaging eLeads hotel-to-hotel referral process.


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eLEADS Features

  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

eLEADS Reviews Recently Reviewed!


Capterra loader

Good CRM, mostly

Oct 09, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The basics of this software are pretty user friendly. UI is fairly simple.

Cons: It can be glitchy at times. The set-up screen is really jumbled and not easy to work with.

Overall: Overall I'd give eLeads an 8/10. It has it's quirks, but overall it's an efficient software.

Great product!

Dec 07, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great product

Cons: none

Overall: Very reasonably priced software and a great product! I would highly recommend you considering them!

Recommendations to other buyers: none

Excellent leads management platform

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software has helped me manage my leads in excellent and efficient way. It helps me manage all aspects of my leads work ranging from emails, texting and even response record management.

Cons: The software need to be more customize able than it is. I think, it does not fit exactly to needs of all different type of business models.

Overall: My overall experience with eLEADS is excellent. It has reduced my efforts to manage my leads database and its much more efficient than my own efforts.

Challenging

Nov 13, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
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Pros: Calendar view. Template based emails.

Cons: Duplicate task. No way to delete task. Clutter. Disorganized. Unable to setup appointments unless you complete a task resulting in duplicate task creation. Emails and new leads do not show up unless you refresh constantly.

Overall: Not great. Difficult to keep up with task. Bugs causing the task to go into random dates.