# PBXDOM Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about PBXDOM Software - reviews, pricing plans, popular comparisons to other Call Accounting products and more. Source: https://www.capterra.com/p/144186/PBXDOM --- # PBXDOM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PBXDOM ## What is PBXDOM? Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom ## What is PBXDOM used for? [Call Accounting](https://www.capterra.com/call-accounting-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PBXDOM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pbxdom.com&name=PBXDOM) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PBXDOM 4.0 (1) VS. [4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.5 (18) Value For Money 4.0 (1) Value For Money 4.8 (16) Customer Service 4.0 (1) Customer Service 4.9 (18) ## PBXDOM alternatives [4.4 (269)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars Highest Rated [FreJun](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/) [4.8 (84)](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/) Starting price $17.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/) [ZIWO](https://www.capterra.com/p/171265/ZIWO/) [4.6 (109)](https://www.capterra.com/p/171265/ZIWO/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171265/ZIWO/) [InfoFlo](https://www.capterra.com/p/96628/InfoFlo/) [4.5 (100)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/96628/InfoFlo/) ## FAQs about PBXDOM Overview ### What company size and specific industries is PBXDOM built for? PBXDOM is designed for small and medium-sized businesses through enterprise organizations that need to understand and monitor phone system activity. No specific industry is named, so it appears suited to companies across sectors that rely on phone communications and want clearer visibility into call usage. Features and Usability ### What are the key features of PBXDOM? PBXDOM offers call reporting as its core feature, with reporting tools for by-extension reporting, inbound reporting, and outbound reporting. It also includes call logging, call monitoring, call duration tracking, call volume analysis, caller ID, unattended call management, and a Who Answered Log for call records. Getting Started and Support ### What training and onboarding options does PBXDOM offer? PBXDOM provides live online training and documentation for teams getting started. Live online sessions can support guided setup and direct instruction, while documentation offers written reference material for self-paced review of features, configuration steps, and common usage details. Getting Started and Support ### What customer support options does PBXDOM offer? PBXDOM provides chat support for customer questions and issues. No reviewer feedback is available on support quality, so there is no evidence to describe response speed, helpfulness, or common frustrations. The listed channel suggests direct, text-based assistance for users who need quick product guidance. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. By-Extension Reporting Report incoming and outgoing calls for specific extensions Call Duration Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Caller ID Identify the number and contact information of a caller before answering the phone Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Reporting Track and report on all incoming and outgoing calls PBXDOM 10 features Report incoming and outgoing calls for specific extensions Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Collects essential call data such as call origin, call destination, call length, and other transaction details Listen to live phone conversations for the purpose of training and assessing agent performance Track and report on all incoming and outgoing calls Identify the number and contact information of a caller before answering the phone Track and monitor incoming call statistics Track and monitor outgoing call statistics Manage calls that were missed or not attended Track calls answered by employees Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $19.99 Flat Rate,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User IT Manager Non-Profit Organization Management ### "Pbxdom Best Report for Any PABX" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 14, 2022 well previously, I am looking for a solution for a long time already to generate a report for old PABX Panasonic but now I find out pbxdom that can solve my problem, and can generate reports properly. I can recommend using pbxdom if you want to generate the report from old PABX system, the setup is simple and easy to use. Pros It's a very simple setup, as I have an old pabx system I can still use pbxdom to generate the report of calling properly through agent software that running on the console port. The dashboard of the calling report is elastic and export to any format such as CSV, excel, or pdf. not only this but can filter the dashboard and create dynamic dashboard as needed to see/view. Cons that's pretty good software already, I have no comment about this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.