--- title: "PBXDOM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about PBXDOM Software - reviews, pricing plans, popular comparisons to other Inside Sales products and more." source_url: "https://www.capterra.com/p/144186/PBXDOM/" page_type: "product" language: "en" --- # PBXDOM Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) PBXDOM ## What is PBXDOM? Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom ## What is PBXDOM used for? [Call Accounting](https://www.capterra.com/call-accounting-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $19.99 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for PBXDOM?[Manage this product listing](https://www.g2.com/products/pbxdom/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### PBXDOM 4.0 (1) VS. [4.5 (101)](https://www.capterra.com/p/96628/InfoFlo/reviews/) Starting Price $19.99 Flat Rate, Per Month Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.4 (33) Value For Money 4.0 (1) Value For Money 4.5 (31) Customer Service 4.0 (1) Customer Service 4.3 (30) ## PBXDOM alternatives [Aloware](https://www.capterra.com/p/179188/Aloware/) [4.2 (33)](https://www.capterra.com/p/179188/Aloware/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/179188/Aloware/) [ZIWO](https://www.capterra.com/p/171265/ZIWO/) [4.6 (109)](https://www.capterra.com/p/171265/ZIWO/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171265/ZIWO/) [CloudTalk](https://www.capterra.com/p/182004/CloudTalk/) [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/182004/CloudTalk/) Highest Rated [FreJun](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/) [4.7 (88)](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/reviews/) Starting price $17.50 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/235658/FreJun---Call-Automation-Platform/) ## FAQs about PBXDOM Overview ### What company size and specific industries is PBXDOM built for? PBXDOM is designed for small and medium-sized businesses through enterprise organizations that need to understand and monitor phone system activity. No specific industries are named, so its target audience appears to be any company with managed phone systems and a need for call activity insight. Features and Usability ### What are the key features of PBXDOM? PBXDOM offers call reporting, by-extension reporting, inbound reporting, and outbound reporting for tracking call activity across a phone system. It also includes call logging, call monitoring, call duration, call volume, caller ID, unattended call management, and a who answered log for detailed call records. Getting Started and Support ### What training and onboarding options does PBXDOM offer? PBXDOM provides live online sessions and documentation for training. Live online sessions support guided instruction with a trainer, while documentation offers written reference material for self-paced review of setup steps and product features. Getting Started and Support ### What customer support options does PBXDOM offer? PBXDOM provides chat support for customer assistance. The catalog lists chat as the available support channel, so users can contact support through that route for help with product questions or issues. ## Features By-Extension Reporting Report incoming and outgoing calls for specific extensions Call Duration Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends Caller ID Identify the number and contact information of a caller before answering the phone Call Logging Collects essential call data such as call origin, call destination, call length, and other transaction details Call Monitoring Listen to live phone conversations for the purpose of training and assessing agent performance Call Reporting Track and report on all incoming and outgoing calls PBXDOM 10 features ### All Features - By-Extension Reporting: Report incoming and outgoing calls for specific extensions - Call Duration: Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Reporting: Track and report on all incoming and outgoing calls - Caller ID: Identify the number and contact information of a caller before answering the phone - Inbound Reporting: Track and monitor incoming call statistics - Outbound Reporting: Track and monitor outgoing call statistics - Unattended Call Management: Manage calls that were missed or not attended - Who Answered Log: Track calls answered by employees --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $19.99 Flat Rate,Per Month Value for money 4.0 (1) 4.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (1) 4.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Anonymous User IT Manager Non-Profit Organization Management ### "Pbxdom Best Report for Any PABX" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 14, 2022 well previously, I am looking for a solution for a long time already to generate a report for old PABX Panasonic but now I find out pbxdom that can solve my problem, and can generate reports properly. I can recommend using pbxdom if you want to generate the report from old PABX system, the setup is simple and easy to use. Pros It's a very simple setup, as I have an old pabx system I can still use pbxdom to generate the report of calling properly through agent software that running on the console port. The dashboard of the calling report is elastic and export to any format such as CSV, excel, or pdf. not only this but can filter the dashboard and create dynamic dashboard as needed to see/view. Cons that's pretty good software already, I have no comment about this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.