# PBXDOM Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about PBXDOM Software - reviews, pricing plans, popular comparisons to other Call Accounting products and more.

Source: https://www.capterra.com/p/144186/PBXDOM

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# 

 PBXDOM Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

PBXDOM

## What is PBXDOM?

Pbxdom cloud reports can easily generate detailed reports of your telephone or call center activity from anywhere in the world; there is no need to purchase any additional software. You can achieve this by installing a collector of Pbxdom and connecting your PBX or Call center to the computer that you installed this software on; thats all there is to it. The collector software automatically receives your call information from your call center or PBX and then it sends that information to Pbxdom

## What is PBXDOM used for?

[Call Accounting](https://www.capterra.com/call-accounting-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$19.99

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for PBXDOM?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.pbxdom.com&name=PBXDOM)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### PBXDOM

4.0 (1)

VS.

[4.6 (18)](https://www.capterra.com/p/128915/Microcall/reviews/)

Starting Price

$19.99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (1)

Ease Of Use

4.5 (18)

Value For Money

4.0 (1)

Value For Money

4.8 (16)

Customer Service

4.0 (1)

Customer Service

4.9 (18)

## PBXDOM alternatives

[4.5 (97)](https://www.capterra.com/p/96628/InfoFlo/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (268)](https://www.capterra.com/p/182004/CloudTalk/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

Highest Rated

[ZIWO](https://www.capterra.com/p/171265/ZIWO/)

[4.7 (108)](https://www.capterra.com/p/171265/ZIWO/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/171265/ZIWO/)

[Kavkom](https://www.capterra.com/p/140624/Predictive-dialer-PBX/)

[4.7 (70)](https://www.capterra.com/p/140624/Predictive-dialer-PBX/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/140624/Predictive-dialer-PBX/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

By-Extension Reporting

Report incoming and outgoing calls for specific extensions

Call Duration

Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends

Caller ID

Identify the number and contact information of a caller before answering the phone

Call Logging

Collects essential call data such as call origin, call destination, call length, and other transaction details

Call Monitoring

Listen to live phone conversations for the purpose of training and assessing agent performance

Call Reporting

Track and report on all incoming and outgoing calls

PBXDOM 10 features

Report incoming and outgoing calls for specific extensions

Details about the length of time a phone call lasts, starting from when the call gets initiated till it ends

Collects essential call data such as call origin, call destination, call length, and other transaction details

Listen to live phone conversations for the purpose of training and assessing agent performance

Track and report on all incoming and outgoing calls

Identify the number and contact information of a caller before answering the phone

Track and monitor incoming call statistics

Track and monitor outgoing call statistics

Manage calls that were missed or not attended

Track calls answered by employees

Features

4.0 (1)

4.0

Based on 1 reviews

## Pricing

Value for money

4.0 (1)

Free Trial

Basic

$19.99

Flat Rate,Per Month

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

4.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (1)

4.0

Based on 1 reviews

## User reviews

Overall rating

4.0

Based on 1 reviews

Filter by rating

5(0)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

IT Manager

Non-Profit Organization Management

### "Pbxdom Best Report for Any PABX"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 14, 2022

well previously, I am looking for a solution for a long time already to generate a report for old PABX Panasonic but now I find out pbxdom that can solve my problem, and can generate reports properly. I can recommend using pbxdom if you want to generate the report from old PABX system, the setup is simple and easy to use.

Pros

It's a very simple setup, as I have an old pabx system I can still use pbxdom to generate the report of calling properly through agent software that running on the console port. The dashboard of the calling report is elastic and export to any format such as CSV, excel, or pdf. not only this but can filter the dashboard and create dynamic dashboard as needed to see/view.

Cons

that's pretty good software already, I have no comment about this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)