--- title: "Booking Ninjas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Booking Ninjas Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/144189/Booking-Ninjas/" page_type: "product" language: "en" --- # Booking Ninjas Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Booking Ninjas ## What is Booking Ninjas? Booking Ninjas cloud based property management system helps with all your rental needs. Key Features Include: Client Relationship Management (CRM) Fully-Synced Reservation System Website Integration Customization ## What is Booking Ninjas used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $85 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booking Ninjas?[Manage this product listing](https://www.g2.com/products/booking-ninjas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booking Ninjas 5.0 (4) VS. [4.4 (481)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price $23 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.4 (481) Value For Money 4.8 (4) Value For Money 4.2 (461) Customer Service 5.0 (4) Customer Service 4.3 (468) ## Booking Ninjas alternatives [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (270)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about Booking Ninjas Overview ### What company size and specific industries is Booking Ninjas built for? Booking Ninjas is designed for businesses in property management, hospitality, self storage, event management, and the hostel industry. The vendor description does not specify company size, so the product appears aimed at organizations operating in these sectors rather than at a defined small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Booking Ninjas? Booking Ninjas offers property management and accounting, with billing and invoicing, built-in accounting, and payment processing for financial tasks. It also includes reservations management, online booking, rate management, guest communications, housekeeping management, maintenance management, and reporting and analytics for commercial, residential, vacation rental, and multi-property operations. Getting Started and Support ### What training and onboarding options does Booking Ninjas offer? Booking Ninjas provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote learning, and documentation offers written reference material for self-paced review and setup guidance. Getting Started and Support ### What customer support options does Booking Ninjas offer? Booking Ninjas provides 24/7 live rep support and chat. Support is designed for direct, real-time help, but no reviewer feedback is available to describe response times, helpfulness, or common issues with the support experience. ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Booking Ninjas supports **Reservations Management** but does not include **Calendar Management** or **Data Synchronization**. Instead, it offers other important capabilities that reviewers also value, including **Online Booking** (**65%**), **Guest Communications** (**59%**), and **Payment Processing** (**56%**). These features help vacation rental businesses accept bookings online, stay in touch with guests, and handle payments more efficiently, providing teams with tools to manage day-to-day operations and improve the guest experience. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing & Invoicing Create, manage, and send invoices or bills to customers Built-in Accounting Accounting functionality within the system, not requiring integration with third-party tools Catering Management Manage catering operations/processes Contact Management Manage, organize, and store contact information Credit Check Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments Booking Ninjas 47 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Catering Management: Manage catering operations/processes - Contact Management: Manage, organize, and store contact information - Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Extended Stay: Long term accommodation for guests - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Inventory Management: Track and manage inventory levels to maintain proper supply - Late Fee Calculation: Allows the calculation of fees for late rent payments - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Reviews Management: Track and monitor reviews of products or services - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Vacancy Management: Keep track of vacant properties - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic $85.00 Flat Rate,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AM Austin M. Investigator Entertainment ### "Ninja!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2023 Looking back I didn't know what I was doing when we bought the property and started renting rooms along with our tours and other events. Before we usually partnered with the property owner. Booking Ninja really made things more manageable and we survived.I would tell a friend to try it out. Pros Guests can book and pay anytime, and make customizations through the site. They can also make changes later on.Booking Ninja automates input so I save time and make less mistakes. They include a complete PMS, RRC and channel manager too. I liked that there were rewards and discount options for repeat customers since we get quite a few.It isn't hard to use and they provide tutorials to help out. The support is great and they know a lot about the site. Cons Nothing was really a problem, but it was a little more costly than I expected and I don't think Booking Ninja put in enough flexibility for different types of properties and situations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Daniel B. Manager Leisure, Travel & Tourism ### "Excellent Software! Must Have." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2020 Excellent customer service. Very responsive and attentive to detail. I highly recommend this team. Pros Easy to use. Clear. Compatible. Best of all, it is built on the Sales Force platform so sky is the limit on what it can do! Cons So far I have no complaints. The team has been incredibly responsive in addressing small issues that have come up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 3, 2020 Thank you Danny. Its been a great experience working with you and looking forward to seeing your product vision grow and prosper. YS Yesid S. Realtor Real Estate ### "Amazing Application! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2018 Client follow ups become second nature and, I am able to review all my previous deals from beginning to end. Novice interface allows for easy flow when inputting data. Pros Easy to use and efficient ! Highly recommend for small businesses and companies looking to grow technologically Cons I cant use it for all aspects of my life ! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. YR Yovana R. Property Manager Real Estate ### "Absolutely marvelous " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 26, 2017 Pros This software has helped me to be more organized and efficient on my day to day activities. Absolutely amazing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.