--- title: "Booking Ninjas Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Booking Ninjas Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/144189/Booking-Ninjas/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Booking Ninjas Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Booking Ninjas ## What is Booking Ninjas? Booking Ninjas cloud based property management system helps with all your rental needs. Key Features Include: Client Relationship Management (CRM) Fully-Synced Reservation System Website Integration Customization ## What is Booking Ninjas used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $85 Flat Rate, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Booking Ninjas?[Manage this product listing](https://www.g2.com/products/booking-ninjas/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Booking Ninjas 5.0 (4) VS. [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting Price $85 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (4) Ease Of Use 4.5 (1,031) Value For Money 4.8 (4) Value For Money 4.6 (951) Customer Service 5.0 (4) Customer Service 4.8 (922) ## Booking Ninjas alternatives [4.4 (57)](https://www.capterra.com/p/2421/Easy-InnKeeping/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (12)](https://www.capterra.com/p/2445/GuestTracker/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.0 (80)](https://www.capterra.com/p/2443/RDPWin/reviews/) Starting price $500.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars Highest Rated [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about Booking Ninjas Overview ### What company size and specific industries is Booking Ninjas built for? Booking Ninjas is designed for businesses in property management, hospitality, self-storage, event management, and hostel operations. The target audience includes companies in these sectors that need software for managing bookings, reservations, and related day-to-day workflows. Features and Usability ### What are the key features of Booking Ninjas? Booking Ninjas offers booking management, central reservation system tools, and channel management for multi-channel inventory and distribution. It also includes property management, guest messaging, guest check-in/check-out, housekeeping, maintenance scheduling, billing and invoicing, and reporting and analytics for reservation and operations tracking. Getting Started and Support ### What training and onboarding options does Booking Ninjas offer? Booking Ninjas provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and documentation offers written reference material for reviewing steps and features as needed. Getting Started and Support ### What customer support options does Booking Ninjas offer? Booking Ninjas provides 24/7 live rep and chat support. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user comments. ## Features AI summary Based on 3,980 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) Booking Ninjas supports **Reservations Management** but does not include **Calendar Management** or **Data Synchronization**. Instead, it offers other important capabilities that reviewers also value, including **Online Booking** (**65%**), **Guest Communications** (**59%**), and **Payment Processing** (**56%**). These features help vacation rental businesses accept bookings online, stay in touch with guests, and handle payments more efficiently, providing teams with tools to manage day-to-day operations and improve the guest experience. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Module Provides landlords and property owners a financial management module to keep track of real estate accounting needs. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Adaptive Learning Intuitive interface and user-friendly design which seamlessly integrate with existing workflows AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Booking Ninjas 124 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Module: Provides landlords and property owners a financial management module to keep track of real estate accounting needs. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Amenity Management: Enables the provision and upkeep of amenities and tenant experience services. - API: Application programming interface that allows for integration with other systems/databases - Autonomous Task Execution: Completes tasks independently without constant human intervention - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Building Announcements: Distribute building notices or emergency updates to resident or team member emails or on the property website. - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Certificates of Insurance (COI): Manage tenant and vendor COIs in a centralized database, and automate alerts and expiration notifications to ensure timely compliance. - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Channel Manager Integration: Integrates with Channel Manager platform. - Communications Management: Record and track all relevant internal and external communications - Company Financials: Monitor and report on key property and building financial metrics within the system. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross-system Integration: Works across multiple software systems or databases - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Decision Making: Makes informed choices based on available data and objectives - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Facility Maintenance: Provides asset management and maintenance tracking tools to monitor facility health over time. - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Guest Messaging: Allows guests to submit service requests or communicate with staff for concierge and general questions. - Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings. - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Integration with Rental Payment Solution: Integrates with rental payment software to facilitate sending, receiving, and processing of rental payments. - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kill Switch: Immediately stop the process from executing - Lease Management: Manage and monitor rental payments, coordinate any tenant alterations, and handle lease amendments - Lease Templates: Create and customize lease templates and addenda to send to existing or current tenants. - Listing Syndication: Automates the distribution of available and/or vacant properties to real estate search engines and multiple listing services (MLS). - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Maintenance Service Requests: Coordinate emergency and preventative work orders, track maintenance requests, and manage vendor relationships. - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Channel Sync: Ability to see leads received from various distribution channels in one place - Multi-Currency: Manage and handle various international currencies - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Multi-step Planning: Ability to break down and plan multi-step processes - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Inspections: Use and configure inspection templates for recurring and on-demand inspections of property. - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rental Applications: Customize rental application forms to share. Accept or reject applications with applicant dashboards. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting and Analytics: Generates reports on the number of punch lists assigned to sub/contractors, the type of work that is noted in punch lists, and other actionable business insights. - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Resource Reservations: Allow your tenants to request access to conference rooms, elevators, loading docks and other shared resources online. - Restriction Management: Establish limitations based on certain conditions - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Room Inventory: Manage hotel room inventory on multiple channel partner sites to prevent overbooking - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Portals: These are typically divided between owner portals and resident portals. Owner portals provide access to property financial information. Resident portals let tenants submit maintanance requests and payments. - Shift Scheduling: Schedule shifts via online calendars and available employees - Short/Long Term Rental: Length of rental - Single Property: One location - SMS Messaging: Send messages via SMS - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Screening: Evaluate the criminal, financial, and employment history of tenants - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vacancy Advertising: Manage rental vacancies and syndicate them to real estate listing services directly from the software. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 4.8 (4) 4.8 Based on 4 reviews ## Pricing Value for money 4.8 (4) Free Trial Free Version Basic $85.00 Flat Rate,Per Month Value for money 4.8 (4) 4.8 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 5.0 Based on 4 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful RE Reviewer Investigator Used the software for: 1-3 years ### "Ninja!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 30, 2023 Looking back I didn't know what I was doing when we bought the property and started renting rooms along with our tours and other events. Before we usually partnered with the property owner. Booking Ninja really made things more manageable and we survived.I would tell a friend to try it out. Pros Guests can book and pay anytime, and make customizations through the site. They can also make changes later on.Booking Ninja automates input so I save time and make less mistakes. They include a complete PMS, RRC and channel manager too. I liked that there were rewards and discount options for repeat customers since we get quite a few.It isn't hard to use and they provide tutorials to help out. The support is great and they know a lot about the site. Cons Nothing was really a problem, but it was a little more costly than I expected and I don't think Booking Ninja put in enough flexibility for different types of properties and situations. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Realtor Used the software for: 1-3 years ### "Amazing Application! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 20, 2018 Client follow ups become second nature and, I am able to review all my previous deals from beginning to end. Novice interface allows for easy flow when inputting data. Pros Easy to use and efficient ! Highly recommend for small businesses and companies looking to grow technologically Cons I cant use it for all aspects of my life ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Property Manager Used the software for: 1-3 years ### "Absolutely marvelous " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2017 Pros This software has helped me to be more organized and efficient on my day to day activities. Absolutely amazing. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Manager Used the software for: Less than 1 year ### "Excellent Software! Must Have." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 27, 2020 Excellent customer service. Very responsive and attentive to detail. I highly recommend this team. Pros Easy to use. Clear. Compatible. Best of all, it is built on the Sales Force platform so sky is the limit on what it can do! Cons So far I have no complaints. The team has been incredibly responsive in addressing small issues that have come up. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.