# 360e Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about 360e Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more.

Source: https://www.capterra.com/p/144194/360e

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# 

 360e Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

360e

## What is 360e?

Originally created for electrical contractors, 360e is an all-in-one quoting, scheduling, tracking and billing software that is designed by contractors, for contractors. 360e bolsters efficiency and profit while eliminating the daily operational headaches that kill profits. Powerful, flexible and easy-to-use, 360e manages everything from service calls to larger bid jobs through a single system while seamlessly connecting office and field operations. Designed for small-medium sized companies.

## What is 360e used for?

[Electrical Contractor](https://www.capterra.com/electrical-contractor-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/)

Overall rating

Based on 18 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$250

Per Month

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### 360e

4.4 (18)

VS.

[4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/)

Starting Price

$250

Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (18)

Ease Of Use

4.5 (408)

Value For Money

4.5 (18)

Value For Money

4.5 (401)

Customer Service

4.6 (18)

Customer Service

4.7 (404)

## 360e alternatives

Highest Rated

[4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/)

Starting price

$39.00

Per User, Per Month

[4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/)

Starting price

Contact vendor for pricing

[4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/)

Starting price

Contact vendor for pricing

[4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/)

Starting price

$245.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/144194/360e/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Billing & Invoicing

1.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Job Scheduling

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Mobile Access

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Scheduling

1.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Accounting Integration

Integrate with a third-party accounting system

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

360e 33 features

Integrate with a third-party accounting system

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Create, manage, and send invoices or bills to customers

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Track, store, and access client contracts or licenses

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Customize contracts and forms to collect specific information

Manage sending personnel and resources to a site as needed

Store and organize documents in a centralized system

Digitally sign online documents

Estimate expected cost based on various factors before a project begins

Store and access documents, forms, and photos in one centralized place

Primarily serving commercial or industrial locations needing electrical work

Track and manage inventory levels to maintain proper supply

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Manage and track all job information and associated tasks

Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments

Access software remotely via mobile devices

Track/log the amount of time employees worked per job using a timer

Swipe a credit card or manually process payments while with the customer in the field

Integrates with QuickBooks

Generate quotes or estimates for customers

Receive data and information in real time

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Measure and track time including hours worked and paid time off (PTO)

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.2 (18)

4.2

Based on 18 reviews

## Pricing

Value for money

4.5 (18)

Free Trial

Basic

$250.00

Per Month

Value for money

4.5 (18)

4.5

Based on 18 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (18)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (18)

4.6

Based on 18 reviews

## User reviews

Overall rating

4.4

Based on 18 reviews

Filter by rating

5(11)

4(5)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

NV

nathan V.

Owner

Construction

### "Dont waste your time"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 13, 2024

Absolutely garbage as of recently they appear to be closed

Pros

This was a really good company and system when it worked and we first onboarded

Cons

after several price increases their customer service doesn't exist and we constantly have issues and put in support tickets to which they don't answer or fix the issues. We are currently looking for a commitment from them to fix our current issues and assign a rep that answers while checking out alternative options

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CC

Courtney C.

Marketing, Ops & Customer Service

Electrical/Electronic Manufacturing

### "Robust AND Customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2020

Overall, the team is communicating more effectively and are on the same page about upcoming jobs or projects; additionally, we have a better understanding of our costs for jobs and where we can optimize spend and save. My favorite thing about 360e? Their customer support. If we do not understand HOW to do something, or would like something to function in a different way, you have people you can contact directly and they are people you can count on. Shout out to \[SENSITIVE CONTENT HIDDEN\] for making this transition which seemed IMPOSSIBLE very possible.

Pros

What I liked most about 360e was the ability to bring my business development team, project management team, accounting team, and field staff together on one platform.

Cons

What I like least about the software is that "alerts" and "tasks" are not automatic pop-up reminders; rather, you have to know where they will be and make it a point to look at them.

Alternatives considered

[ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/)

[mHelpDesk](https://www.capterra.com/p/77264/mHelpDesk/)

[Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/)

Reasons for choosing 360e

The software was more robust, had more functions we figured we would use more frequently, and the team working with us to establish our needs was genuinely invested.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 18, 2020

Thank you for the great review. We are delighted to be part of your success and will continue to work hard for you.

JG

Johnny G.

Service Manager

Construction

### "Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 31, 2019

360 has improved our business processes in more ways than I can count. Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets. The ability to organize every aspect of our jobs within 360 saves us time and money. We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do. It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company. The tech support and customer service with 360 is also exceptional.

Pros

\-real time tracking of hard costs per job -easy to build small job quotes -organizes jobs without the use of paper. All current and past job information at your fingertips -keep track of employee time sheets per job -profit and loss reporting per job and overall business -ability to upload images and documents to quotes and jobs.

Cons

\-minor glitches from time to time. More often than not it is operator error.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2020

Nothing makes us happier at 360e than customer success stories. It's an absolute pleasure to support your business and to see the results in action.

CB

Cameron B.

President

Construction

### "Happy customer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 19, 2019

Accessibility to the product in the field and inter-company communication on project status

Pros

Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.

Cons

Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.

Switched from

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Sage was cumbersome and too complicated. Cost was too high for our small business

Alternatives considered

[Sage Construction Suite](https://www.capterra.com/p/154874/Sage-Construction-Suite/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Apprentice

Electrical/Electronic Manufacturing

### "Getting it done!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

April 14, 2019

Pros

The complete functionality of sharing across employee base.

Cons

The wait for the app to spin up upon use but I see that has been reworked so the wait is almost nonexistent.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sheila B.

Office Manager

Electrical/Electronic Manufacturing

### "Service Management Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 23, 2018

Training and support have been great

Pros

Ease of learning product. Able to pick up the basics pretty easy

Cons

Cumbersome to search for information. It's difficult to go into detail information on each job.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2018

Thank you for the feedback Sheila. Our search tool is an endlessly evolving feature of our software that we continue to strive to bring users 'google level' capabilities. Your critique is greatly appreciated and will be passed along to our engineers to keep them on their toes.

CJ

Charles J.

Electrician

Construction

### "360e does as advertised"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

July 23, 2018

Everything has been pretty good so far and has done what it is supposed to do

Pros

Easy time clock functions Job info displayed as needed

Cons

The material catalog gets a little wonky on android devices

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2018

Thank you for the review Charles. We have released a 2.0 version of the field module which presents the user with a far friendlier mobile experience inside of 360e's catalog. I'll make sure one of our team follow-up with you this week to see if you'd be interested in a free upgrade.

NM

Natalya M.

FIN ANLYST ASSO

### "I like this software - it's very friendly and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 19, 2018

Pros

this software - it's very friendly and easy to use. they have great customer support and easy to sync with any wireless devices.

Cons

sometimes was delays with sync information with fitbit, but in general, I have no complaints about this software

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jake K.

VP

Construction

### "360e review"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 17, 2018

Scheduling is much more organized, I love having all the data at our fingertips.

Pros

TONS of job data can be entered & organizes jobs nicely. All data is accessible to everyone, both in the field and in the office. Time tracking is nice.

Cons

Wish it jived with Quickbooks seamlessly! It could be a little more streamlined for billing/quoting.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TR

Tessa R.

Office Administrator

Mechanical or Industrial Engineering

### "Review"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 17, 2018

Pros

I find it nice that everything is in one place and easily accessible to other employees.

Cons

We have experienced many glitches and this has affected the accuracy of reports. Ultimately making them unreliable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144194/360e/reviews/)

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