--- title: "Patient Communicator Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Patient Communicator Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/144209/Patient-Communicator/" page_type: "product" language: "en" --- # Patient Communicator Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Patient Communicator ## What is Patient Communicator? Patient Communicator is medical practice management software. It enables clinics to communicate with patients via text, email, phone calls, and a mobile app. Features include automated appointment reminders, online scheduling, patient intake forms, social media integration, marketing tools, and reputation management. These help practices improve office efficiency, reduce no-shows, and provide better patient service. ## What is Patient Communicator used for? [Patient Scheduling](https://www.capterra.com/patient-scheduling-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/) Top alternative Featured Overall rating Based on 32 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $299 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Patient Communicator?[Manage this product listing](https://www.g2.com/products/patient-communicator/claim_requests/new?auto=true) ## Patient Communicator Overview Updated September 2026 AI summary Patient Communicator offers small businesses cloud-based tools for managing appointments, combining automated scheduling, online booking, confirmations and reminders, and support for recurring appointments. It provides mobile access and enables customizable branding, with options for multi-location use. Designed for those seeking to enhance appointment management, it covers both appointment scheduling and reminder software categories. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Patient Communicator 4.8 (32) VS. [4.7 (3,658)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting Price $299 Per Month Starting Price $23.99 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (32) Ease Of Use 4.6 (3,655) Value For Money 4.6 (24) Value For Money 4.6 (3,264) Customer Service 4.9 (31) Customer Service 4.6 (3,284) ## Patient Communicator alternatives [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (349)](https://www.capterra.com/p/174830/GlossGenius/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (535)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (209)](https://www.capterra.com/p/180530/Power-Diary/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Patient Communicator Overview ### Which roles and teams benefit most from Patient Communicator? Patient Communicator is most used by office managers, practice managers, and front-desk teams that handle scheduling, reminders, and patient outreach. Dentists, optometrists, and other providers use it to support follow-up communication and patient retention, while practice owners and administrators rely on it to streamline operations and improve appointment flow. Answer based on 32 reviews Overview ### What company size and specific industries is Patient Communicator built for? Patient Communicator is designed for health care practices, healthcare professionals, medical practices, and dental offices, making it a fit for organizations in the healthcare and dental sectors. It is geared toward provider-facing businesses rather than general-purpose companies, with no specific company size stated in the vendor description. Features and Usability ### What are the key features of Patient Communicator? Patient Communicator offers appointment scheduling and automated scheduling, online booking, rescheduling, and recurring appointments for visit management. It also includes reminders and alerts/notifications such as SMS reminders, call reminders, confirmations/reminders, and payment reminders, plus calendar sync, contact database, customizable branding, social media integration, mobile access, multi-location support, and HIPAA compliance. Getting Started and Support ### What training and onboarding options does Patient Communicator offer? Patient Communicator provides live online training sessions to help teams get started. Live online sessions allow guided instruction with an instructor in real time and can be used to review setup steps, basic features, and initial configuration. Getting Started and Support ### What customer support options does Patient Communicator offer? Patient Communicator provides email/help desk and phone support. Users say customer service responds quickly, is knowledgeable, and can set up the system when needed, though some note that certain tasks can be hard to complete without support and that the interface is not always user friendly. Answer based on 3 reviews ## Features AI summary Based on 14,228 Patient Engagement reviews Not all appointment scheduling tools cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Online Booking** (**60%** of reviewers rated this feature as critical) - **Appointment Management** (**58%**) - **Calendar Management** (**54%**) Patient Communicator supports **Online Booking**, but it does not include **Appointment Management** or **Calendar Management**. Instead, it offers **Mobile Access** (**51%**) and **Confirmations/Reminders** (**50%**), which still cover important day-to-day scheduling needs. These features help businesses reduce missed appointments, stay connected while away from a desk, and give teams an easier way to manage patient communication and booking activity. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Appointment Scheduling Schedule appointments via a calendar Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Calendar Sync Synchronize with other calendars to view mutual availability and schedules Call Reminders Reminders sent via phone voice recordings Communication Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace Patient Communicator 20 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Call Reminders: Reminders sent via phone voice recordings - Communication: Communciates results to employees in the form of mass messages if there has been an illness outbreak within the workplace - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customizable Branding: Add customized logos and colors to align with company branding - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Mobile Access: Access software remotely via mobile devices - Multi-Location: Manage and support multiple locations - Online Booking: Book meetings and appointments through a website or digital platform - Payment Reminders: Reminders sent for balance/payment due - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rescheduling: Manage the rescheduling of appointments - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. --- Get Advice We can help you find the software with the features you need. Features 4.5 (28) 4.5 Based on 28 reviews ## Pricing Value for money 4.6 (24) Free Trial Basic $299.00 Per Month Value for money 4.6 (24) 4.6 Based on 24 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (31) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (31) 4.9 Based on 31 reviews ## User reviews Overall rating 4.8 Based on 32 reviews Filter by rating 5(26) 4(5) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent JT jacob T. tech Hospital & Health Care ### "Saves us time we can spend with patients " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 5, 2020 we never realized how much time is spent calling patients and waiting to leave messages, its great being able to utilize that time for patient care instead. Pros Our favorite part of the software is the ability to take work load off of our staff and have a robot do it for us! Cons The software works great i just wish they could add even further integration with our practice management software so we don't have to use a separate website to reply to patients Reasons for choosing Patient Communicator Patient communicator offered to let us do a month to month contract and didn't force us to lock into a product for a year when we were unsure about how useful it would be to the office. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NB Navin B. Doctor Health, Wellness and Fitness ### "Useful Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2020 So far a good experience and very useful Pros Easy to work. Cons Sometimes send wrong messages Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sherri S. Office Manager Medical Practice ### "PC" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 14, 2020 Pros I like the online scheduling feature also the notifications to patients regarding reminders and pickup for a product. Cons I wish the online scheduling feature would hold the spot on the schedule even if you don't have the patient in yet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM Lauren M. Practice Manager Hospital & Health Care ### "Great Texting Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 13, 2020 Pros I love the ability to text patients, and have it documented what we tell them. It has dramatically decrease our no-show rate. Our patients know that they can text into us at any time and we can get back to them. Cons I wish it was easier to print communication history from a patient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Kristin G. Optometrist Health, Wellness and Fitness ### "Great system and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 July 10, 2020 Pros Our patients really appreciate the ease and quick responses from us. The systems is very user friendly. Cons My staff seems to like the system and I have not had complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LP LINDA P. Office Manager Hospital & Health Care ### " Best Communication for office and patients" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 My experience with Patient Communicator has been awesome. Never a bad experience. Love it Pros I love the ability to send and receive text. Cons What I like least is the ability to only see 2 messages at a time on the mobile app Alternatives considered [QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/) Reasons for choosing Patient Communicator Ease of use, text abilities,price, and the explanation from the rep. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rhonda W. owner Health, Wellness and Fitness ### "Patient Communicator" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 It was worth using Pros The ability to reach out to all patients with a blast email Cons Some patients did not like all the communications Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Denise M. Office Manager Health, Wellness and Fitness ### "Easy to Use and A Time Saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 Pros The software is easy to use as I have limited understanding of technology. It also makes confirming patients fast and simple as usually at least half of our patients confirm through this software. We also use this to contact patients that don't respond to phone calls, using this software to text and email them. Cons The only problem I have ever had is the limit of characters on a text message, simply typing out the name of our office uses up a large portion of the limit. This makes our text messages sound a bit pointed sometimes as the messages must be short and concise, which you may be able to tell from this review, I am not. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jason B. receptionist Hospital & Health Care ### "Great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2020 I have used Patient Communicator a little. Every time I have needed to call with a question, they have been very helpful. Pros It is very easy to use. You can find what you need on the main page. Cons I haven't used it enough to have something I don't like Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Stephanie S. Marketing Manager Health, Wellness and Fitness ### "Thrilled with Patient Communicator!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 10, 2020 Contact patients easily and quickly. System works great. Absolutely no complaints. Pros Fabulous customer service. Glad that you now have coverage on Fridays and on Jewish holidays. Wish Pt. Communicator had the ability to send out review requests easily. Cons Template emails tend to be tacky. Graphic design sometimes not on target and tends to have misspellings but not really a problem as we do not do much with emails. Reasons for choosing Patient Communicator Integrates with Dentech, our dental software provider Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/144209/Patient-Communicator/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.