# Patient Communicator Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Patient Communicator Software - reviews, pricing plans, popular comparisons to other Appointment Scheduling products and more.

Source: https://www.capterra.com/p/144209/Patient-Communicator

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# 

 Patient Communicator Software Review 2026: Features, Integrations, Pros & Cons

Last updated on December 29, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Patient Communicator

## What is Patient Communicator?

Web based solution for patient appointment scheduling. Features include automated reminders, multilingual options, and reviews.

## What is Patient Communicator used for?

[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Appointment Reminder](https://www.capterra.com/appointment-reminder-software/)

Top alternative

Featured

Overall rating

Based on 32 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$299

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Patient Communicator?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.patientcommunicator.com&name=Patient Communicator)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Patient Communicator

4.8 (32)

VS.

[4.8 (1,133)](https://www.capterra.com/p/268055/Goldie/reviews/)

Starting Price

$299

Per Month

Starting Price

$19.99

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (32)

Ease Of Use

4.8 (4,069)

Value For Money

4.6 (24)

Value For Money

4.6 (2,733)

Customer Service

4.9 (31)

Customer Service

4.7 (2,294)

## Patient Communicator alternatives

[4.8 (348)](https://www.capterra.com/p/174830/GlossGenius/reviews/)

Starting price

$28.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.7 (3,625)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (257)](https://www.capterra.com/p/154785/GoReminders/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.8 (499)](https://www.capterra.com/p/178984/Jane-App/reviews/)

Starting price

$54.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144209/Patient-Communicator/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Automated Scheduling

Automatically create schedules based on business needs or employee availability and qualifications

Calendar Sync

Synchronize with other calendars to view mutual availability and schedules

Call Reminders

Reminders sent via phone voice recordings

Confirmations/Reminders

Automated reminders and confirmations for booked appointments and events via text or email

Contact Database

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Patient Communicator 16 features

Schedule appointments via a calendar

Automatically create schedules based on business needs or employee availability and qualifications

Synchronize with other calendars to view mutual availability and schedules

Reminders sent via phone voice recordings

Automated reminders and confirmations for booked appointments and events via text or email

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Add customized logos and colors to align with company branding

Compliant with HIPAA, which sets standards for sensitive patient data protection

Access software remotely via mobile devices

Manage and support multiple locations

Book meetings and appointments through a website or digital platform

Reminders sent for balance/payment due

Schedule repeating appointments based on a duration of time

Manage the rescheduling of appointments

Reminders sent via SMS/text message

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Get Advice

We can help you find the software with the features you need.

Features

4.5 (28)

4.5

Based on 28 reviews

## Pricing

Value for money

4.6 (24)

Free Trial

Basic

$299.00

Per Month

Value for money

4.6 (24)

4.6

Based on 24 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (31)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (31)

4.9

Based on 31 reviews

## User reviews

Overall rating

4.8

Based on 32 reviews

Filter by rating

5(26)

4(5)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JT

jacob t.

tech

Hospital & Health Care

### "Saves us time we can spend with patients "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 5, 2020

we never realized how much time is spent calling patients and waiting to leave messages, its great being able to utilize that time for patient care instead.

Pros

Our favorite part of the software is the ability to take work load off of our staff and have a robot do it for us!

Cons

The software works great i just wish they could add even further integration with our practice management software so we don't have to use a separate website to reply to patients

Reasons for choosing Patient Communicator

Patient communicator offered to let us do a month to month contract and didn't force us to lock into a product for a year when we were unsure about how useful it would be to the office.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NB

Navin B.

Doctor

Health, Wellness and Fitness

### "Useful Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2020

So far a good experience and very useful

Pros

Easy to work.

Cons

Sometimes send wrong messages

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Sherri S.

Office Manager

Medical Practice

### "PC"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

July 14, 2020

Pros

I like the online scheduling feature also the notifications to patients regarding reminders and pickup for a product.

Cons

I wish the online scheduling feature would hold the spot on the schedule even if you don't have the patient in yet.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LM

Lauren M.

Practice Manager

Hospital & Health Care

### "Great Texting Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

July 13, 2020

Pros

I love the ability to text patients, and have it documented what we tell them. It has dramatically decrease our no-show rate. Our patients know that they can text into us at any time and we can get back to them.

Cons

I wish it was easier to print communication history from a patient.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KG

Kristin G.

Optometrist

Health, Wellness and Fitness

### "Great system and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 10, 2020

Pros

Our patients really appreciate the ease and quick responses from us. The systems is very user friendly.

Cons

My staff seems to like the system and I have not had complaints.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LP

LINDA P.

Office Manager

Hospital & Health Care

### " Best Communication for office and patients"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2020

My experience with Patient Communicator has been awesome. Never a bad experience. Love it

Pros

I love the ability to send and receive text.

Cons

What I like least is the ability to only see 2 messages at a time on the mobile app

Alternatives considered

[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)

Reasons for choosing Patient Communicator

Ease of use, text abilities,price, and the explanation from the rep.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RW

Rhonda W.

owner

Health, Wellness and Fitness

### "Patient Communicator"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2020

It was worth using

Pros

The ability to reach out to all patients with a blast email

Cons

Some patients did not like all the communications

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DM

Denise M.

Office Manager

Health, Wellness and Fitness

### "Easy to Use and A Time Saver"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2020

Pros

The software is easy to use as I have limited understanding of technology. It also makes confirming patients fast and simple as usually at least half of our patients confirm through this software. We also use this to contact patients that don't respond to phone calls, using this software to text and email them.

Cons

The only problem I have ever had is the limit of characters on a text message, simply typing out the name of our office uses up a large portion of the limit. This makes our text messages sound a bit pointed sometimes as the messages must be short and concise, which you may be able to tell from this review, I am not.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jason B.

receptionist

Hospital & Health Care

### "Great product"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 10, 2020

I have used Patient Communicator a little. Every time I have needed to call with a question, they have been very helpful.

Pros

It is very easy to use. You can find what you need on the main page.

Cons

I haven't used it enough to have something I don't like

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Stephanie S.

Marketing Manager

Health, Wellness and Fitness

### "Thrilled with Patient Communicator!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 10, 2020

Contact patients easily and quickly. System works great. Absolutely no complaints.

Pros

Fabulous customer service. Glad that you now have coverage on Fridays and on Jewish holidays. Wish Pt. Communicator had the ability to send out review requests easily.

Cons

Template emails tend to be tacky. Graphic design sometimes not on target and tends to have misspellings but not really a problem as we do not do much with emails.

Reasons for choosing Patient Communicator

Integrates with Dentech, our dental software provider

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144209/Patient-Communicator/reviews/)

Popular comparisons

[Calendly vs Patient Communicator](https://www.capterra.com/compare/144209-148036/Patient-Communicator-vs-Calendly) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)