# Page 2 | Patient Communicator Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Patient Communicator the right Appointment Scheduling solution for you? Explore 32 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144209/Patient-Communicator/reviews

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Patient Communicator

4.8 (32)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated December 29th, 2025

# Page 2 - Reviews of Patient Communicator

## Showing most helpful reviews

Showing 26-32 of 32 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JF

Judith F.  
Office Manager  
Medical Practice  
Used the software for: 6-12 months

### "Great Communicator"

July 2, 2020

5.0

Pros

We seem to make less phone calls to confirm appointments. Most get confirmed through the software

Cons

The limitation of the number of characters able to type in a text message

Switched from

[Lighthouse 360](https://www.capterra.com/p/141843/Lighthouse-360/)

Wasn't confirming enough appointments

Review Source

DK

Dana K.  
Dr  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Excellent "

July 7, 2020

5.0

Very good experience and I highly recommend their services.

Pros

It is Very easy to use and set up is seamless. Great support staff.

Cons

The phone- app For mobile access is not so developed.

Review Source

ME

Mindy E.  
Receptionist  
Medical Practice  
Used the software for: 6-12 months

### "I like Patient Communicator!"

March 16, 2016

5.0

Pros

I like that we don't have to make as many calls to patients, they can now get texts and emails instead. I also like the fact that we can send birthday texts and emails, patients really seem to like that. Sending out the pre-med and post-op information is also great!

Cons

I will let you know once I have time to really get into this... busy office don't have time to play around... lol

Review Source

AM

Angie M.  
Office Manager  
Medical Practice  
Used the software for: Less than 6 months

### "My review"

July 2, 2020

5.0

We are able to satisfy our CPC+ and PCMH requirements, and communicate with our patients while they wait in our waiting room

Pros

I do really like the ease of the portal. The new portal took a little bit to get used to, but it was fairly easy to figure out.

Cons

I do not like at all that the company keeps adding slides to our program, especially the over abundance of covid slides. Our patients are bombarded enough with Covid without having to see every slide be about Covid.

Review Source

Response from Patient Communicator

July 16, 2020

Thank you Angie for your valuable feedback! Sorry that you're being inundated with Covid slides - don't worry, once Covid is behind us, we'll remove them all!

CW

Cheryl W.  
Practice Manager  
  
Used the software for:

### "New to Practice "

November 9, 2015

5.0

Being new to the practice i have had numerous questions about the system. they have always helped in a kind and pleasant manner. If they don't know the answer to a question they then find out and get back to me. I would highly recommend them to everyone.

Review Source

FG

Fran G.  
Office Manager  
  
Used the software for:

### "Easy to Use and Customize "

March 3, 2016

5.0

easy to use easy to make changes to email and text templates appreciate the ability to text back patients if needed many new helpful features have been added since we started using the software company open to suggestions and feedback

Review Source

JL

Jill L.  
Front desk  
  
Used the software for:

### "Great software, all postive reviews from patients."

February 18, 2016

5.0

Easy to use Does everything our practice needs and more Support/customer service is outstanding Wish we had this sooner

Review Source

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