# Page 2 | Device42 Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Device42 the right IT Asset Management solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144214/Device42/reviews --- Device42 4.8 (63) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Device42 ## Showing most helpful reviews Showing 26-50 of 63 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SP Satesh P. Systems Engineer Financial Services Used the software for: 1-2 years ### "Great tool to keep everything organized in one place. " March 22, 2019 5.0 Each team would maintain multiple spreadsheets for physical inventory, passwords, rack diagrams for each datacenters, warranty information and software licenses. Having one tool to manage all this information simplifies everything and makes it easier to update everything . One pane of glass as they say. Pros When I first started using Device42 I was impressed with how helpful the sales team was in the deployment process. Once deployed I noticed how many tools were included in the base software. In the first few weeks after deployment in our data centers we needed to quickly run an inventory of all of our SSL certificates. Using Device42 we were able to run in an automated scan that gave us a report that we used to update all of our SSL certificates. The more you use the software the more things that can be useful for you company. I can also say that their support is top notch and always willing to help and work with you until your problem is fixed. Cons There is not much to complain about when it comes to this software. If I have to nitpick I would say that it would be the update process. I would prefer for the updates could be directly installed. Other than that its a great product to use. Review Source NJ Nick J. IT Support Supervisor Telecommunications Used the software for: 2+ years ### "Easy to Use" September 22, 2022 5.0 Been a great product and overall experience. Pros Setting up the server and the scans, and it handles itself. Being able to track users, the machines they use and software they have installed has been very helpful. Cons At times it doesn’t know how to categorize some laptops. The software really struggles to know how to label a Surface Pro. Review Source VR Verified Reviewer IT Operations Building Materials Used the software for: 2+ years ### "Device42 review" March 22, 2019 5.0 The support is great and helps us when we have both large and small questions. The dependency chart is appreciated by our change manager. Pros Great tool with many features, you can start with one area and populate it and then move on to next area until all is linked together. We started with the IPAM area to get away from our Excel spreadsheets. I realy like the feature that lets me populate something and then export that data into Excel. In Excel I can quickly add more rows of same type of information and then import it back into Device42. We have also started to leverage the welldocumented and powerfull API. The ability to add custom fields helps you to make sure you can add business specific information. Cons The autodiscovery features are really powerfull and sometimes picks up unneaded information. An improvment here would be to bbe able to exclude som information and connections. Review Source VR Verified Reviewer Sr. Manager of Open Systems, Mainframe & Network Publishing Used the software for: Less than 6 months ### "Robust product and amazing supprt" November 16, 2017 5.0 Pros The flexibility of the product overall. It's ability to integrate with so many other products through it's open API was a key reason for purchase. I love the ability to make mass changes to devices by exporting the data out to a spreadsheet format and re-importing versus having to touch each device individually. Cons There are a few limitations to the current version of the product but support has been wonderful to deal with and they truly listen to their customers requests for future functionality. We are still learning the product so I can't speak on all functions as of yet. Building single scan jobs to encompass, SNMP v2/3 as well as SSH would be great versus having to build 3 different scans for the same subnet space. I'd like to see IPAM show all IP addresses for a particular subnet showing both used and unused IP's. Currently it will just show you used so you need to scan through and look for a break in the sequence versus looking for an IP with a green bubble showing it's available. These are small Cons and definitely not a show stopper for us. Just nice to haves. Review Source CG Christopher G. Senior Systems Administrator Information Technology and Services Used the software for: Less than 6 months ### "Device42 provides an amazing single pane of glass look into your environment." April 30, 2019 5.0 Overall, Device42 has been a fantastic addition to our IT software stack. With the feature set included with the product, we ended up with a very powerful tool that has fulfilled needs way above and beyond our initial project scope, and at a fraction of the price of other competing products. If you are looking for an ITAM system, and you don't at least do a Proof of Concept rollout of Device42, you're making a mistake. Pros The feature set for Device42 is fantastic, we were pricing out only ITAM systems when we came across the product line, and for less money than any of the other ITAM systems we looked at, Device42 came with an ITAM, IPAM, a software licensing tool, and a support team that actually answers questions and provides access to live agents rather than some anonymous support team. Their support people are great, even for casually emailed questions to their support address, I get actual responses (not just a canned "We got your email" response) in typically a couple hours. They have helped me a TON with setting up the software, which is amazingly helpful in tempering the only "con" we have found with Device42 so far (more on that below). Cons We have been using Device42 for a few months now, an the only "complaint" I would say that I have found is that the setup was very involved, and required substantial support from the Device42 support team. That said...they were available literally every step of the way, and helped me get through anything I got stuck on over remote session. Review Source VR Verified Reviewer Discovery Lead Information Technology and Services Used the software for: 1-2 years ### "A Very Good discovery tool with super quick support !" April 16, 2019 5.0 D42 has been helping us for the server migration planning, reports are helping in application assessment and move group finalization and decide right sizing for target server. Pros D42 support is very quick and to the point. Anyone who doesn't have discovery experience, can work on this tool easily. This tool helps a lot if you are going through server migration planning phase. This tool helps a lot if you want to figure out the application or server dependencies. It gives a very good picture of server communication, capture all the inbound/outbound communications. Cons Few reports can only be downloaded from DOQL script, there should be a direct download option for all the reports. No option available to test the targets server to ensure that scanning will be successful considering all the prerequisite. sub-appliance( WDS) dependency for windows server scanning. No CLI option Review Source VR Verified Reviewer Data Center Analyst Hospital & Health Care Used the software for: 1-2 years ### "Very good software" April 15, 2019 5.0 We are not utilizing the software to it's fullest, but primarily use it for asset management and data center views. It has been a tremendous tool for us as we have over 7,000 devices, more than 180 Comm rooms and 100 buildings. Hard to imagine tracking all those devices and rooms without this software. Pros Very easy to use, great customer service and great support. Any issues I have had, Device42 has been more than willing to help resolve. In fact on more than one occasion we did a WebEx style meeting and they stayed on the WebEx much longer than I expected, all to make sure I was completely satisfied and the issue was fully resolved. Cons The auto discovery does not automatically discover every device we use, However, when we come across something that is not being autodiscovered, Device42 programmers are more than willing to take a look and make the software as fully functioning as possible Review Source GK Gennady K. Data Center Engineer Information Technology and Services Used the software for: 2+ years ### "D42 - system for daily use" August 12, 2022 5.0 I can not leave, I am blind without this software. Pros Too much to type. Too much to type. Too much to type. Cons Module patch panel design have to be re-build. You have to create/fix (if you think you have it) a bundle "Storage Room" - "Storage Cabinet". Review Source VR Verified Reviewer Systems administrator Used the software for: 6-12 months ### "Great product and excellent support" December 22, 2017 5.0 Pros We use Device42 to implement our customer environments. It gives us a great overview of the customers IT estate and enables us to track inventory and server layout connections. Their Support is really responsive and helpful and when an issue or feature request is put in support works with development and the customer until the issue is fully resolved and tested Cons This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues. Review Source FS Francois S. Sr Infrastructure Manager Computer Software Used the software for: 2+ years ### "D42 : easy to use / easy to understand" September 7, 2022 5.0 D42 is a central piece in our organisation We built many automation using D42 API Pros simple to use, simple to manage. It is not a huge application that takes days and days to manage administrate. Cons not possible to use and external database. Review Source VR Verified Reviewer Integration Lead ESMS Information Technology and Services Used the software for: 6-12 months ### "Discovery Plus" May 1, 2019 5.0 I had a requirement for a quick discovery exercise and Device42 was able to be deployed and start returning results with a minimal setup. More functionality is configurable and will be used in the future to enhance the reporting on the discovered data. This product is able to be deployed in a very secure environment and still be fully functional. I'd highly recommend this to anybody wanting to get a quick discovery and detailed reports. Pros Great support team for help with installation and issues with certain OS discoveries. A lot of information is available without the requirement to deploy agents first. Good on-line documentation that covers off the main uses of the software. Updates every fortnight containing product enhancements and bug fixes. Cons Reporting engine is a little slow when wanting to export the output in csv or excel formats, this is being improved with the recent enhancements for direct database access to enable the creation of bespoke dashboards. Review Source MM Mark M. Lead Systems Engineer Information Technology and Services Used the software for: 2+ years ### "Device42 Review" April 30, 2019 5.0 We use Device42 for literally everything: servers, switches, PDUs, secrets, etc. I couldn’t imagine not having it. Pros Device42 has a very comprehensive set of features. All aspects of your inventory can be tracked, most things are first-class citizens, and can be related to one another. I like the fact that it’s an appliance. Their support is excellent — you can tell that they put customers first. Cons I have a few feature requests that I’d like to see some movement on. One of the most important ones, for us, is API tokens (instead of username/password). Review Source JB John B. Systems Engineer/Architect Financial Services Used the software for: 2+ years ### "We been using D42 since 2015 and have found this to be one of the best DCIM systems for the money." April 4, 2018 5.0 We are able to maintain an extremely high accuracy for our environment which is extremely dynamic. Using the APIs we have integrated D42 into several of our production processes allowing us to automate processes that depend on accurate inventories. Pros Ease of set up; detail of information gathered through the base product; base features received for the price; agent-less discovery; new remote collector support; support for multiple scan methods - WinRM, SNMP, SSH; multiple hypervisor support - VMWare, KVM, Openstack, AWS, Azure; built-in rack elevations; level of customization available; Web interface; REST API Cons Documentation is a bit behind the versions and could use some updates; Depending on the environment auto-discovery can be a bit of a challenge; Review Source EG Earl G. Data Center & Integration Engineer Used the software for: 2+ years ### "Devie42...Making asset management a breeze for our organization!" February 8, 2018 5.0 Pros Product is easy to learn and put to use We work on a shoestring budget, so cost was a big factor in our decision to use this product Support has been excellent from day one. We have submitted recommendations for the product and actually seen them written into the code. New features being added all the time API's allow us to integrate with VMware vRealize Automation Cons I can't really say that I have a Cons list. We have had some small issues here and there with scans and just things that we would like to see added. But support and development came through and helped us work out those issues! So, this is really a PRO Review Source WL Wallace L. Network Engineer Information Technology and Services Used the software for: 2+ years ### "Device42 Review" December 9, 2019 5.0 Overall, this is a good product. It does need a lot of attention to get it setup Pros It allows you to keep trace of all the device, hardware, using SNMP. We could save all the circuit and vendor information all as well as racks information. Cons IP address could get a bit messy. Device information could get a bit overwhelming. So setting it up and get it up and going does require quite a bit of work. Circuit LAG doesn't really work. Review Source KJ Ken J. IT Infrastructure Specialist Mechanical or Industrial Engineering Used the software for: 2+ years ### "Excellent product for IT Infrastructure device and asset documentation" September 30, 2022 5.0 Pros \- Automated discovery - Customization - Responsive support team Cons The GUI was a bit cumbersome when manually editing switch ports, but there are some great import/export tools to work around that. Review Source KA Kriss A. Process developer Computer Networking Used the software for: Less than 6 months ### "Useful, rough and improving" March 23, 2019 3.0 We use it for DCIM and network discovery. Does a good job at both and the value for money is there. Support has been very helpful, development seems overworked - don’t except a quick resolution to the issues that are present. Would definitely recommend the product. As a side note, they are offering cash payouts for five star reviews, so I’d encourage taking any reviews with a grain of salt. Pros The feature set is decently well thought out and it does what it says on the tin. We rolled it out to cover 1200 devices (60 or so models) inside if two months, which is a very good clip - most stuff worked out of the box and we managed to work around annoying (but minor) issues to get workflow integration going. Cons The UI is the weakest point, both in terms of usage and documentation - a good portion of it is undocumented or under documented. The password vault offering may be useful in some scenarios but is insecure by design, would not store anything actually sensitive in it. If you use bonding/port channels, expect that most of the network visualisation breaks down. Review Source GT Glen T. Shipping Manager Warehousing Used the software for: 6-12 months ### "Goodbye Excel "database"" September 20, 2022 5.0 Pros Easy to search for devices and assets to see what is what and where. Cons I wish it was easier to build custom reporting, but at least the D42 support team is there to assist when I need it! Review Source AR Alex R. System Architect Hospital & Health Care Used the software for: 2+ years ### "A one stop shop IT Asset Management Software that constantly improves with every iteration " January 25, 2021 5.0 Pros We currently utilize D42 software as an asset management tool to create a single pane of glass across all our data centers. Although we are not utilizing the software to the fullest is it very instrumental to how we operate. Support is always available and very responsive. Cons At this point i have no qualms with the software and look forward to the upgrades as the d42 have alot in the pipe line. Review Source EO Ezra O. Dir. of Infrastructure Information Technology and Services Used the software for: 2+ years ### "D42 Review" August 28, 2018 5.0 We have been using spreadsheets for asset management. We are also spread across multiple Data Centers so it suits us well as far as building organization. Pros It is extremely thorough. It addresses all and more of the needs that I have come up with. It is also very well connected. All devices can be connected from the device down to the switch and router etc. Cons It does not have the flashiest interface I've ever seen, but it makes up for that in content. Review Source RS Rob S. Director of Engineering Information Technology and Services Used the software for: 6-12 months ### "Powerful and simple asset management for the data center" May 22, 2018 5.0 Automated inventory and asset management Pros The customer service is really top-notch. The software itself is easy to install and use, and it's very powerful. Compared to other inventory and asset management applications I've used, Device42 offers a lot more functionality and a lot less hassle. The engineers release an update every week or two, and these updates often contain substantial improvements. The product just keeps getting better and better with every iteration! Cons As powerful as it is, Device42 is still missing a few features that would be nice to have. Not all hardware is supported for automated discoveries. However, I'm confident that the D42 engineers are working on it! Review Source DB Dustin B. IS Engineer Real Estate Used the software for: 1-2 years ### "Great product and service." August 9, 2018 5.0 Pros This product is awesome, and is available to be viewed from anywhere internal information/db can be updated. Absolutely love this product. And it's fast to access. Support team is top-notch! Cons There are no cons on this product other than going to version 15 requires another virtual machine. But that's minor. Review Source MM Matt M. IT Infrastructure Manager Information Technology and Services Used the software for: 6-12 months ### "Glad we purchased this product." January 25, 2021 5.0 Love it. Pros Within weeks of deploying and ingesting data we are making smarter IT decisions. Cons Just a small learning curve but better than most. Alternatives considered [Nlyte DCIM](https://www.capterra.com/p/130586/Nlyte-DCM/) Reason for choosing Device42 Cost and simplicity. Review Source JA Jeffrey A. Lead Technical Architect Higher Education Used the software for: 6-12 months ### "The CMDB we have been looking for." January 16, 2018 5.0 An independent hardware/software inventory system that can generate reports for renewals and keep track of hardware locations. Pros Very responsive support. Collects a lot of information from the devices themselves. Easy to make bulk additions or changes with import/exports to Excel. Cons This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues. Review Source VR Verified Reviewer Technical Service Engineer Information Technology and Services Used the software for: 1-2 years ### "Value for money" March 25, 2019 5.0 It's a very good software for device discovery. Value for money. Pros The functionality of the software and the various options for discovery Cons Assessment option is not available to migrate the workload on cloud Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.