---
title: "Vendor Remote Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Vendor Remote Software - reviews, pricing plans, popular comparisons to other Reservations products and more."
source_url: "https://www.capterra.com/p/144218/Rezserve/"
page_type: "product"
language: "en"
---

# 

 Vendor Remote Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Vendor Remote

## What is Vendor Remote?

Web development program to manage mobile responsive websites & streamline bookings, property listings, social media presence & more.

## What is Vendor Remote used for?

[Reservations](https://www.capterra.com/reservations-software/)[Tour Operator](https://www.capterra.com/tour-operator-software/)[Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/)

Top alternative

Featured

Overall rating

Based on 7 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

CA$3000

One Time

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Vendor Remote?[Manage this product listing](https://www.g2.com/products/rezserve/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Vendor Remote

4.7 (7)

VS.

[4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting Price

CA$3000

One Time

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.7 (7)

Ease Of Use

4.6 (78)

Value For Money

3.5 (2)

Value For Money

4.6 (74)

Customer Service

4.4 (7)

Customer Service

4.7 (77)

## Vendor Remote alternatives

[4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.6 (59)](https://www.capterra.com/p/145487/Mews-Commander/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

## FAQs about Vendor Remote

Overview

### What company size and specific industries is Vendor Remote built for?

Vendor Remote is designed for tour providers, hotels, reservation agencies, and other businesses in the travel and hospitality industry. It fits organizations that need support with website development, property management, reservations, and related operations, making it relevant for small to mid-sized service providers in these sectors.

Features and Usability

### What are the key features of Vendor Remote?

Vendor Remote offers reservations management, online booking, payment processing, rate management, and CRM for handling guest bookings and pricing. It also includes housekeeping management, customer support, promotions management, and multi-property support, plus activities booking, spa/activity management, point of sale (POS), and third party booking.

Getting Started and Support

### What training and onboarding options does Vendor Remote offer?

Vendor Remote provides live online sessions, webinars, and documentation to help teams get started. Live online sessions and webinars support guided instruction and scheduled learning, while documentation offers written reference material for self-paced review of features and setup steps.

## Features

AI summary

Based on 5,388 Reservations reviews

Capterra reviewers highlight these as the features buyers care about most when choosing reservations software:

-   **Online Booking** (**65%** of reviewers rated this feature as critical)
-   **Booking Management** (**60%**)
-   **Calendar Management** (**56%**)

Vendor Remote supports **Online Booking**, which covers one of the top priorities for reservations buyers. However, it does not include **Booking Management** or **Calendar Management**. Instead, it offers **Payment Processing** (**51%**) and **Customer Support** (**46%**), which still address important operational needs. These features help businesses accept payments more efficiently and respond to customer questions, providing teams with tools to manage transactions and service interactions more effectively.

Accounting

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Booking Notes

Keep notes on the specifics of a reservation including customer information and special requests

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Customer Support

Provide online support for your customers through live chat or help desk functionality

Extended Stay

Long term accommodation for guests

Vendor Remote 20 features

### All Features
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activities Booking: Allows businesses to offer customers reservations for a variety of activities.
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Extended Stay: Long term accommodation for guests
- For Vacation Rentals: Designed for vacation rentals
- Group Reservations: The ability to reserve times in groups.
- Housekeeping: Assists with scheduling housekeeping as rooms are checked out, and tracks daily room cleanings.
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Multi-Property: More than one location
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Rate Management: Track/optimize rates in relation to usage
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Single Property: One location
- Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities
- Third Party Booking: Allows bookings to be made through a third party service

---

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Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

3.5 (2)

Basic

CA$3,000

One Time

Value for money

3.5 (2)

3.5

Based on 2 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

4.4 (7)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (7)

4.4

Based on 7 reviews

## User reviews

Overall rating

4.7

Based on 7 reviews

Filter by rating

5(6)

4(0)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SS

stuart S.

Director

Leisure, Travel & Tourism

### "Support issues unresolved"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

December 6, 2016

Have been waiting for support matters to be resolved for 12-18 months. Still no sign of resolution. Issues with software and functionality reported many many times. Hopefully all can be resolved.

Pros

Could be a market leader

Cons

Support

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RD

Ross D.

General Manager

Hospitality

### "Small but mighty"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

December 6, 2016

We have used Rezserve for a number of years now. I find their crew very happy to try and help no matter what is asked of them. their prices are fair and their people care about my business. I would recommend Rezserve to any company that needs help.

Pros

never seems to go down, always reliable

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

Dan F.

### "Great products for our business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 23, 2015

We have used Rezserve to assist us in various aspects of our business for approximately 10 years. This includes creating and revamping our website, powering the back-end booking module of our site, directly connecting our software platforms to a number of our key partners and even creating spectacular walk through videos of our properties. We feel we owe a lot of our success to the customized technology Rezserve has provided and would not hesitate in using them for any future projects of this nature. Their ability to create exactly what we need and have it be extremely reliable is what really sets them apart.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Marnie G.

Owner/Operator

### "This software has simplified our reservation process and guest communication. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 20, 2015

It's easy to use, easy to customize and the support is great.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RD

Ross D.

General Manager

Hospitality

### "perfect solution for web reservations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 20, 2015

We had an older version web site that was not interfaced with our POS system. We knew that we needed to upgrade but were afraid of the cost and the time it might take going into our season. After meeting with Clint from Rezserve, we spoke about all our needs and with in two days he had a solution to meet all our current needs for the season and with - in weeks we were up and running with a booking engine, a new web site and email solution for far less than we were currently paying. I find Clint and his team to be every interested in making our business work better and they have responded to all concerns we are very happy with working with them.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LY

Lorraine Y.

Director of Operations

### "Great Service and Product for our Guests"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 17, 2015

We loved the service, creativity and intuitive platform that Rezserve produced for us through a custom web-design with their booking engine integrated in to it. It has been great for our guests to book and definitely find it far easier than other booking engines we've worked with. What amazed us more is that we've seen a steady growth in our websales since switching to Rezserve. The team have been awesome in helping us create our custom webpage and they have been excellent in tuning up some of the finer thing on our site with the details. We love how they worked with our ideas and made them even better. They're a fun and friendly team for sure. Learning about the booking engine is a little finicky when you're familiar with another system, but it does not take long to get used to it. Again, the team are very helpful in their training and service. Thanks Rezserve!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

NC

Nenna C.

Product Sales Manager

### "Excellent products from Rezserve "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

0.0

0.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

July 11, 2015

Having tried many different reservation systems, I feel I finally found the perfect one for our company. Rezserve customized the software to fit our company's needs and tailored almost every aspect to make is as user friendly as possible. It is easy to use, they have a great support team, and are quick to respond when needed. I have also used their design team to create our latest website and am amazed at the fast turn around and high quality of their work. Excellent, proficient and professional. Highly recommend.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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