Who Uses This Software?

Visitlead brings a huge advantage for any commercial used website. You can identify promising visitors, send them the latest offers, start a sales conversation and keep them on your site!


Average Ratings

4 Reviews

  • 5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $24.00/month/user
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • VISITLEAD
  • visitlead.com
  • Founded 2015
  • Austria

About VisitLead

Visitlead is a completely new and unique On-Site Marketing Tool, which combines all features in a single solution. What possible with Visitlead? To identify promising Visitors instantly - and to start a sales conversation with them! Send fitting offers, latest informations or other things that might be interesting; start a sales conversation (even with real voice & video chat) and convince them of your product. For an online demo please contact us directly!


VisitLead Features

  • Canned Responses
  • Geo Targeting
  • Offline Form
  • Proactive Chat
  • Screen Sharing
  • Third Party Integration
  • Transfers/Routing
  • Website Visitor Tracking
  • Collaboration
  • Contact Management
  • Content Management
  • Document Management
  • Goals / Quota Management
  • Lead Management
  • Meeting Management
  • Performance Management
  • Presentation Management
  • Proposal Management
  • Territory Management
  • Training Management

VisitLead Reviews Recently Reviewed!


Easy to help prospects/customers

Nov 28, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's packed with functionality. The software is easy to use and to automate the first few messages. Searching for premade responses are also a breeze. The BEST part is that you can see the customer/prospect typing so you can prepare your responses while you type. It also gives you time to find the customer in your system. Integration is a breeze too since you can send the info directly to your email or your CRM.

Cons: I wish there was a better way to divide leads. Our prospects and our offices are across the world. I wish there was a way to prioritize British team members for British customers when there's overlap with the US office. I'm sure there's a way to do it, though, so this might be more an issue with the way our team has set it up. Plus, it's really not that big of a deal since you can send chats directly to other team members which is great if you have to escalate to more knowledgeable team mates or if you have to leave the chat.

Overall: Overall, I love VisitLead. It's really intuitive and packed with a ton of features. It's an amazing blend of automated and manual so that your reps still sound human. Once it was set up, we also haven't really had any technical issues. You should analyze if a customer/prospect facing chat window makes sense for your company and if it does, I'd look at this one.

Capterra loader

Awesome Chat Software

Oct 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Good Salesforce integration

Just works - not many problems

Good support

Very fit for purpose

Cons: Not much to complain about

Occasional down time, but they always fix it quickly

Overall: This is one of the top lead gen sources for my company. Would recc it to anyone.

best feature set, seamless integration in our website with massive features.

Sep 22, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: plug free (for customers) - screen sharing function, voice and video chat, 100% individuel triggers

Cons: needs some time to get familiar with the workspace, no mobile app found - but responsive web interface exists.

Overall: more happy customers, instant ability to respond to new web site vistors.

Easy to Use and converts to sales

Nov 30, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: It's really helpful for connecting to clients and is an excellent blend of manual responses and automation. Our company has added a wide range of premade responses and you search by writing words or phrases and it highlights the best responses. You can also see exactly what someone types as they type it which is helpful to find your responses early.

Cons: I wish there was a better way to see exactly where people are coming from. You can see the geography, but I wish there was a quicker way to see what exact company they are from. It's also hard to add premade responses if you are not an admin.

Overall: Using Visitlead is really intuitive. While we don't have too many questions through it, we have definitely been able to capture projects and business that we might not have otherwise. It's also a way to show off our customer service skills before someone even buys from us.