Obie.ai

Obie.ai


4.5 / 5
4 reviews

Who Uses This Software?

Obie is built for rapidly growing teams looking to scale Sales, Customer Support or IT.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Obie.ai
  • obie.ai/
  • Founded 2014
  • Canada

About Obie.ai

Obie intelligently integrates internal company documentation into one single source of truth for knowledge. Obie is proven to reduce the time knowledge workers spend looking for information by more than 30%, and automatically fixes company knowledge gaps to enable better product development and support.


Obie.ai Features

  • Cataloging / Categorization
  • Collaboration
  • Content Management
  • Data Management
  • Discussion Boards
  • Document Management
  • FAQ
  • Full Text Search
  • Guided Problem Solving
  • Self Service Portal
  • Self-Learning

Obie.ai Reviews


Innovation Factory has chosen Tasytt as its sole onboarding system. I use Tasytt regularly to create

Feb 03, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The best part about Tasytt is that it's incredibly easy to use; you don't need any software or programming knowledge to create books and pages. The interface is presented in a clean and uncluttered manner, and the drag-and-drop features make populating the platform a simple and straightforward task. Furthermore, Tasytt offers great analytic tools to track employee progress as they work through their assigned documents and quizzes; this feature has been useful in measuring employee engagement.

Tasytt has worked really well for our team because it is a central hub for a lot of our resources. Previously, we managed everything through Google Drive but we found it was getting very disorganized. By linking documents from the drive to Tasytt, the team is able to easily find the resources they need without getting lost in the clutter of the drive.

In terms of customer service, Tasytt has proven exceptional. Anytime I used the chat service to ask a question I received a prompt response (usually immediately) and a solution to my problem.

The only con I have experienced working with Tasytt so far is the inability to adjust photos. Currently, the software stretches the image to fit the page and doesn't allow you to resize pictures. This limitation doesn't hinder my ability to use the platform, it's rather just a customization I'd prefer to have. Overall, Tasytt has been a great software for our team.

Excellent Customer Service and Easy to Use

Feb 01, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: I've been using Tasytt for a few months now. It is user friendly and whenever I have a question, I am able to get a response right away. I look forward to using Tasytt more and more and getting my team on-boarded quickly and efficiently!

Great product, easy to use !

Feb 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Pros: easy to create content, analytic tool, account provisioning, acts as one place for all content, GREAT customer service

Cons: in app tour is a little confusing MUCH easier if you get the team to demo it for you

Huge time-saver and great for streamlining the onboarding process!

Feb 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: So glad I found it - Love the gamification! It completely automated my paperwork and now I just upload documents to their platform so I can track whether employees have read the manual.