--- title: "EncounterWorks Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EncounterWorks Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/144273/EncounterWorks/" page_type: "product" language: "en" --- # EncounterWorks Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) EncounterWorks ## What is EncounterWorks? EncounterWorks EHR totally digitizes your patient charts and makes all information instantly accessible. ## What is EncounterWorks used for? [Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $150 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EncounterWorks 4.3 (4) VS. [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting Price $150 per user, per month Starting Price $32 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (4) Ease Of Use 4.3 (498) Value For Money 0.0 (0) Value For Money 4.2 (382) Customer Service 4.0 (4) Customer Service 4.2 (430) ## EncounterWorks alternatives [4.2 (339)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [athenaOne](https://www.capterra.com/p/98735/athenaOne/) [3.8 (913)](https://www.capterra.com/p/98735/athenaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 70% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/98735/athenaOne/) [DrChrono](https://www.capterra.com/p/89392/drchrono-Practice-Management/) [3.9 (492)](https://www.capterra.com/p/89392/drchrono-Practice-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/89392/drchrono-Practice-Management/) Highest Rated [Qualifacts Insync](https://www.capterra.com/p/144484/InSync-EMR/) [4.5 (392)](https://www.capterra.com/p/144484/InSync-EMR/reviews/) Starting price $75.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144484/InSync-EMR/) ## FAQs about EncounterWorks Overview ### What company size and specific industries is EncounterWorks built for? EncounterWorks is designed for medical practices of all sizes that need an easy-to-navigate EHR and practice management system. It fits healthcare providers and clinics that want customizable documentation tools, including sketching, templates, and dictation, to support patient recordkeeping and daily administrative workflows. Features and Usability ### What are the key features of EncounterWorks? EncounterWorks offers appointment scheduling, charting, coding assistance, and compliance tracking for clinical and administrative workflows. It also includes e-prescribing, medication management, a drug reference database, patient records management, and practice management, plus EMR/EHR support, self service portal access, handwriting recognition, and voice recognition. Getting Started and Support ### What training and onboarding options does EncounterWorks offer? EncounterWorks provides live online training, webinars, and documentation to help teams get started. Live online sessions support guided setup with an instructor, webinars provide scheduled group learning, and documentation offers written reference materials for self-paced review and step-by-step guidance. Getting Started and Support ### What customer support options does EncounterWorks offer? EncounterWorks provides chat support. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so support experience details cannot be characterized from the catalog data alone. ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) EncounterWorks includes **Patient Records Management** and **Charting**, giving care teams a central place to maintain patient information and document clinical details during visits. However, it does not offer **HIPAA Compliant**. Its support for **Patient Records Management** and **Charting** helps businesses keep medical histories organized, record encounters accurately, and support more informed care decisions. Appointment Scheduling Schedule appointments via a calendar Charting Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Coding Assistance Automatically generates E/M codes based on information collected during patient charting Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Drug Reference Database Electronic storage of drug information such as name, brand, appearance, etc. EMR/EHR Create and securely store digital patient records EncounterWorks 16 features ### All Features - Appointment Scheduling: Schedule appointments via a calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - E-Prescribing: Transmit prescriptions to pharmacies electronically - EMR/EHR: Create and securely store digital patient records - For Psychiatrists: Must serve psychiatrists/psychiatric practices - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking --- Get Advice We can help you find the software with the features you need. Features 4.1 (4) 4.1 Based on 4 reviews ## Pricing Basic $150.00 Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (4) 4.0 Based on 4 reviews ## User reviews Overall rating 4.3 Based on 4 reviews Filter by rating 5(3) 4(0) 3(0) 2(1) 1(0) Mentioned topic Sorted by most recent CT Carrie T. Therapist Mental Health Care ### "Easy to use and great customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2015 Pros The ease of use, rapid notes, billing, and that it is customizable to my needs within reason of course. I am a mental health single provider practice and it is perfect for me. Cons cant think of anything that i didnt like. all modules for practice management and ehr work well together Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LA Lisa A. Doctor Medical Practice ### "Great make up for the majority of things that need to be done. " 2.0 Overall Rating 2.0 2.0 Ease of Use 3.5 3.5 Features 1.5 1.5 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 May 12, 2015 Pros I love the make up of the site and the ease of use. Cons It is not, however a good venue if you need to use inventory. I have over 3000 pieces of inventory and, was never able to get it to work. Also the staff is not so great at returning phone calls or emails. I may go several days with out hearing back on an issue. It has caused a lot of frustration for a small clinic that can't afford to get behind in paper work. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ME Melanie E. Medical Practice ### "Customizable and Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 8, 2014 Pros I love the way they are able to create templates to suit my needs. It's 100% customized to fit my documentation methods. It's also easy for me and my staff to create templates from my old Word documents, turn them into point-and-click documents, add pictures, add my logo, and make them so that when I print them out, they are professional and exceedingly easy to read. I don't have to scan through a bunch of sections to make sure I have completed my note; it is all there in one page that flows with me. My personal consultant is wonderful. She answers my questions and is available for training my new staff when I need her. She's very responsive and always there when I need her. Cons I really cannot think of much I don't like. Anything I haven't liked, I've discussed with them, and they have taken care of it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Jennifer B. Medical Practice ### "Great Customer Service and Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2014 Pros The software is easy to use. I have several doctors in my practice with a variety of needs. One doctor prefers to use dictation, another preferred to stick with his paper forms, and yet another uses a combination of dictation, drawing, and notes, along with templates. We looked around for a few years, but my doctors were not happy with having to compromise, as most programs do not allow my doctors to be so varied. An administrator with a nearby practice told me about their program, EncounterWorks. We began using the program a couple of months later. It is reasonably priced and allows each of my doctors to use the charting format that best suits their needs or a combination of everything. The new Rapid Notes section allows my providers and staff to make their own templates for letters, clinical information, chart notes, anything. Since it works like Microsoft Word, even my older staff members were able to easily use it. My providers can upload pictures to the patients' charts directly to the clinical note, and even draw pictures, or write on the same forms they used to use using a tablet. There was some adjustment period, but the staff at EncounterWorks was wonderful to work with. They were patient with me, even when I called repeatedly in one day. I always got a live person to speak to. They never promise us they can do something that they cannot, and they are honest about the software's capabilities. Cons There is not really anything we do not like about the system. The scheduling feature works very well, but we are working with EncounterWorks about customizing it to allow for custom schedule building. They are great about helping us customize the system, without charging a ton of money to do it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.