# EncounterWorks Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about EncounterWorks Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more.

Source: https://www.capterra.com/p/144273/EncounterWorks/pricing

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# 

 EncounterWorks Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

EncounterWorks

## What is EncounterWorks?

EncounterWorks EHR totally digitizes your patient charts and makes all information instantly accessible.

## What is EncounterWorks used for?

[Psychiatry Electronic Medical Records](https://www.capterra.com/psychiatry-electronic-medical-records-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)

Top alternative

Featured

Overall rating

Based on 4 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$150

Per User, Per Month

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### EncounterWorks

4.3 (4)

VS.

[4.6 (77)](https://www.capterra.com/p/180647/Remedly/reviews/)

Starting Price

$150

per user, per month

Starting Price

$89

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (4)

Ease Of Use

4.5 (77)

Value For Money

0.0 (0)

Value For Money

4.5 (71)

Customer Service

4.0 (4)

Customer Service

4.6 (75)

## EncounterWorks alternatives

[4.3 (495)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting price

$319.00

Per User, Per Month

[4.0 (1,278)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/)

Starting price

$300.00

Per User, Per Month

[4.1 (333)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

[3.8 (904)](https://www.capterra.com/p/98735/athenaOne/reviews/)

Starting price

Contact vendor for pricing

[Learn More](https://www.capterra.com/p/98735/athenaOne/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Scheduling

Schedule appointments via a calendar

Charting

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Coding Assistance

Automatically generates E/M codes based on information collected during patient charting

Compliance Tracking

Track and report regulatory data to either internal management or external stakeholders

Drug Reference Database

Electronic storage of drug information such as name, brand, appearance, etc.

EMR/EHR

Create and securely store digital patient records

EncounterWorks 16 features

Schedule appointments via a calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Automatically generates E/M codes based on information collected during patient charting

Track and report regulatory data to either internal management or external stakeholders

Electronic storage of drug information such as name, brand, appearance, etc.

Transmit prescriptions to pharmacies electronically

Create and securely store digital patient records

Must serve psychiatrists/psychiatric practices

To scribe and interpret the written words received from online or offline inputs

Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged

Administer and track medication inventory, schedules, dosage, and side-effects

Certified for healthcare IT products based on the results from ONC-ATL

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more

Online portal through which end users can access the system, manage tasks, or obtain information

Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking

Get Advice

We can help you find the software with the features you need.

Features

4.1 (4)

4.1

Based on 4 reviews

## Pricing

Basic

$150.00

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## Support, customer service and training options

Customer Service

4.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (4)

4.0

Based on 4 reviews

## User reviews

Overall rating

4.3

Based on 4 reviews

Filter by rating

5(3)

4(0)

3(0)

2(1)

1(0)

Mentioned topic

Sorted by most recent

CT

Carrie T.

Therapist

Mental Health Care

### "Easy to use and great customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2015

Pros

The ease of use, rapid notes, billing, and that it is customizable to my needs within reason of course. I am a mental health single provider practice and it is perfect for me.

Cons

cant think of anything that i didnt like. all modules for practice management and ehr work well together

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LA

Lisa A.

Doctor

Medical Practice

### "Great make up for the majority of things that need to be done. "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.5

3.5

Features

1.5

1.5

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

May 12, 2015

Pros

I love the make up of the site and the ease of use.

Cons

It is not, however a good venue if you need to use inventory. I have over 3000 pieces of inventory and, was never able to get it to work. Also the staff is not so great at returning phone calls or emails. I may go several days with out hearing back on an issue. It has caused a lot of frustration for a small clinic that can't afford to get behind in paper work.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ME

Melanie E.

Medical Practice

### "Customizable and Easy to Use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 8, 2014

Pros

I love the way they are able to create templates to suit my needs. It's 100% customized to fit my documentation methods. It's also easy for me and my staff to create templates from my old Word documents, turn them into point-and-click documents, add pictures, add my logo, and make them so that when I print them out, they are professional and exceedingly easy to read. I don't have to scan through a bunch of sections to make sure I have completed my note; it is all there in one page that flows with me. My personal consultant is wonderful. She answers my questions and is available for training my new staff when I need her. She's very responsive and always there when I need her.

Cons

I really cannot think of much I don't like. Anything I haven't liked, I've discussed with them, and they have taken care of it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

Jennifer B.

Medical Practice

### "Great Customer Service and Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.5

4.5

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 27, 2014

Pros

The software is easy to use. I have several doctors in my practice with a variety of needs. One doctor prefers to use dictation, another preferred to stick with his paper forms, and yet another uses a combination of dictation, drawing, and notes, along with templates. We looked around for a few years, but my doctors were not happy with having to compromise, as most programs do not allow my doctors to be so varied. An administrator with a nearby practice told me about their program, EncounterWorks. We began using the program a couple of months later. It is reasonably priced and allows each of my doctors to use the charting format that best suits their needs or a combination of everything. The new Rapid Notes section allows my providers and staff to make their own templates for letters, clinical information, chart notes, anything. Since it works like Microsoft Word, even my older staff members were able to easily use it. My providers can upload pictures to the patients' charts directly to the clinical note, and even draw pictures, or write on the same forms they used to use using a tablet. There was some adjustment period, but the staff at EncounterWorks was wonderful to work with. They were patient with me, even when I called repeatedly in one day. I always got a live person to speak to. They never promise us they can do something that they cannot, and they are honest about the software's capabilities.

Cons

There is not really anything we do not like about the system. The scheduling feature works very well, but we are working with EncounterWorks about customizing it to allow for custom schedule building. They are great about helping us customize the system, without charging a ton of money to do it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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