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Zuant

Reviews of Zuant

4.4 (10)
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Showing 10 of 10 reviews

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Cynthia A. avatar
Cynthia A.
Staff ACR / TAX / GDS
Accounting, 10,001+ employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
July 12, 2018

"It´s help me to capture data in any moment in a very effective way. "

Overall: I capture all the information that i need from the public events with my iPad even if I do not have WiFi connection.

Pros: It is awesome that it can be use without WiFi connection because in that way I can use it everywhere. It is very useful to be able to automate the marketing strategy with the sales strategy. It is great that it is a app, so I can have it on my iPad.

Cons: It has been design for IOS, so it is not available for everyone with any other type of device. This would a problem to work on because it would be helpful to be able to link it with google adwords because of the features that it has. The price is a little expensive for a app.

Emile V.
Marketing Automation Manager
Electrical/Electronic Manufacturing, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
May 25, 2020

"Intergrated event lead capture"

Overall: Zuant has solved a long standing challenge for our business; the capture and automated processing of leads captured at offline events. Setup was easy, albeit with the help of a Zuant success manager, and using the app was pretty straight forward. Support is always helpful and response times are perfect.

Pros: Zuant enables us to capture and process event leads end to end in a easy to use, easy to understand way with a lot of flexibility. Zuant integrates seamlessly with out Salesforce/Pardot infrastructure using custom integrations per event allowing for tracking and follow up unique to the event. The fact that Zuant captures leads both on and offline was a big plus.

Cons: Zuant is in development, constantly improving and releasing new features. Not everything we want is currently available. Arguably, the software is not mature yet. Ie. there is no event form cloud editor yet [you have to user an iPad], user management and related invoicing is a bit clunky and Zuant was only available on IOS, they just released an Android app.

Alternatives Considered: iCapture Survey
Reasons for Choosing Zuant: Zuant was less technical in setup and integration. User interface was more intuitive and friendly. Unlimited Pardot integrations was a plus.

Vendor Response

By Zuant on May 28, 2020
Hi Emile, Thanks so much for taking the time to review Zuant! It's really great to hear that Zuant has been able to provide a solution for your business in terms of capturing leads offline, and that you have found both the lead capture process and the integration with Pardot easy and effective. Thanks also for the feedback around what is currently available in Zuant - this is very helpful. Please continue to feed back to your ZAM with any thoughts you have about the current features and also what you would like to see in Zuant going forwards, and this can be passed on to the product team. We look forward to working with you to continue to develop the lead capture experience!
Amber B. avatar
Amber B.
Health and Wellness Coach
Health, Wellness and Fitness, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
5.0
Features
4.0
Likelihood to Recommend
6/10
Reviewer Source
Source: Capterra
April 28, 2021

"Zuant review"

Overall: Keeping track of how we connect with potential clients at health fairs and events.

Pros: Really enjoyed the option to work offline as the locations of our events often had poor wifi or cell service. It reduced stress knowing that not having wifi wouldn't be a problem. Also enjoy the scanning business cards at events to reduce the hustle and bustle, which allows for more meaningful conversations and connections.

Cons: Pricing is what we least liked about this software. For the team our size, we could've done with a smaller package and still gotten the job done.

Robert A.
Sr. Marketing Coordinator Tradeshows
Pharmaceuticals, 501-1,000 employees
Used the software for: Less than 6 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
May 21, 2020

"Zuant has been great..."

Overall: Very good.

Pros: The software is pretty easy to use, update and create. The widgets are fairly easy to edit. And their support has been very quick to respond, even though they are in the UK.

Cons: Wish the Widgets were just a little easier to manipulate.

Alternatives Considered: Precision Events and Captello
Reasons for Choosing Zuant: Pricing was the biggest factor, and being able to email literature to the attendee.

Vendor Response

By Zuant on May 28, 2020
Hi Robert, Thanks so much for taking the time to give Zuant a review! We're happy to hear that you have received great customer support, and that you have found the app itself easy to work with, with the thank you email feature being a particular benefit. Thanks also for the feedback around the form widgets. We are always looking for ways to improve the Zuant experience for our clients so please feed back to your ZAM with any thoughts about the app or features you'd like to see going forwards so that they can pass this over to the product team. We look forward to working with you on future shows!
Willie S.
Trade Show Coordinator
Plastics, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 21, 2020

"Intentional Trade Shows"

Overall: Overall, Our entire company views Zuant as a staple in our trade show program. We have built our trade show program around the use of Zuant for lead capture. We have not found anything better. Also, the support staff is outstanding in my opinion.

Pros: Zuant is very user friendly. What I like the most is the ease of use. Our team simply has to down load the app from their app store, we add them as a user, they then sync the app and their on their way. It requires very little instruction. I have had new users use it for the first time without issue. Also, we have the option to add multiple forms an devices if needed as well the app works both online an offline.

Cons: The Zuant software has been extremely helpful to as our international trade show program has grown as a result of utilizing Zuant. The one thing I wish it could do is provide instant translations of business cards and or badges to English. The Zuant team has worked on this technology with us. I believe they are continuing this work on this technology even though it current does not exist in the 90-100% format. Zuant has assisted us with translations during trade shows to quicken the integrations process.

Vendor Response

By Zuant on May 26, 2020
Hi Willie, Many thanks for your wonderful review! We are happy to hear that Zuant has been helpful within your trade show programme for your entire team. It's great to know that the team have all found the app easy to use, including first time users! Thank you for your feedback on the business card scanner/translations - the team will continue to work with you on this to make sure that this is an efficient, streamlined process. We enjoy working with you on your trade shows and look forward to working with you on more in the future!
Kelli B.
Customer Engagement & Events
Business Supplies and Equipment, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 21, 2020

"Same program, same device, every show."

Overall: Our team loves using Zuant, and the interaction with our Account Management team can't be beat!

Pros: Same program on staff devices - any show, anywhere! We love the showroom feature, with our product literature categorized so easily. It's perfect to add to the lead email to the customer, which is immediately sent just as the submit button is clicked. Easy Peasy.

Cons: I cannot think of anything, as improvements on auto-sync have been made!

Vendor Response

By Zuant on May 22, 2020
Hi Kelli, Thanks so much for the lovely review! It's wonderful to hear that your team enjoys using Zuant and that your experience with the Account Management Team has been so positive! Glad to hear that the showroom and thank you email are working great for you. We enjoy working with you and helping you create a successful trade show experience, and we look forward to working with you on future shows!
Jack M.
MarTech Analyst
Health, Wellness and Fitness, 10,001+ employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
June 4, 2020

"Zuant for Optum Marketing"

Pros: - Ability to get our leads to our sales reps faster through integration with ESPs and Salesforce - Customization abilities a plus - Very responsive customer service

Cons: - Different ways to select from a list if there is a code behind it or not - Form editing experience is fairly clunky as an admin - OCR still doesn't capture correctly a portion of the time - Follow up emails from the platform should integrate with Eloqua/ESP welcome campaigns as part of our nuture funnel

Vendor Response

By Zuant on June 16, 2020
Hi Jack, Thanks for taking the time to review Zuant, we're pleased to hear that you have received great customer service from the team. Thank you for your feedback on the app and integration - we will have one of the team reach out to you directly to chat through this in more detail so that we can pass this over to the product team for review. We look forward to working with you on future shows!
Tim M.
Marketing
Medical Devices, 5,001-10,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
May 21, 2020

"Zauant review"

Pros: The ease of use and customizable features are a huge plus for our organizations.

Cons: Would like to see more areas to add and customize surveys.

Reasons for Choosing Zuant: We chose Zuant because of the ease of use and advanced capabilities along with price
Reasons for Switching to Zuant: We made the switch because ease of use and because of the direct integration with our CRM

Vendor Response

By Zuant on May 22, 2020
Hi Tim, Thanks for the great review! We're pleased to hear that Zuant has been able to provide you with a lead capture product that is both advanced and easy to use. Thanks for your feedback on the customization of surveys - we will have a member of the team contact you directly to learn more about how we can help with this. Thanks again for your review and we look forward to working with you on future shows!
Charlotte V.
Event Manager
Transportation/Trucking/Railroad, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
April 2, 2020

"Amazing lead gen software for events"

Pros: really easy to use control of your own dashboard real-time reports training videos online

Cons: sales team can be pushy could work better for online events

Vendor Response

By Zuant on May 26, 2020
Hi Charlotte, Thanks so much for taking the time to review Zuant! We're glad to hear that you have enjoyed using Zuant at your events and that you have found the reporting features within the dashboard useful. We're sorry to read that you found a member of our sales team rather pushy, thanks for bringing this to our attention and we'll feed this back internally. Regarding online events - we are continuing to work on ways to adapt Zuant for those shows that have gone virtual - watch this space!
Braian C. avatar
Braian C.
Research Assistant
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Reviewer Source
Source: Capterra
June 18, 2018

"This platform built for iOS can be configured to accommodate a wide range of lead capture for "

Pros: This platform built for iOS can be configured to accommodate a wide range of lead capture for our business. It´s help me to capture data in any moment. For me, the most important atribute, is that i can use it without wifi connection. Also, We can automate the marketing strategy with the sales strategy thanks to the captured results.

Cons: It is not possible to connect or link this platform with other android tools, it will be useful due to the attributes of google adwords and other tools to measure the potential of the market and consumers.