--- title: "Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Time To Pet the right Kennel solution for you? Explore 279 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144329/Time-To-Pet/reviews/" page_type: "reviews" language: "en" --- Time To Pet 4.9 (279) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Time To Pet Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Matthew W OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months. “There are so many helpful articles and videos that have gone such a long way for me as I transfer my business over to TTP.“ July 13, 2026 EM Erica M Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests.“ January 26, 2026 DS Drae S Founder and Fear-Free Pet Care SpecialistIndividual & Family Services, Self-employedUsed the software for: 6-12 months. “Some of my favorite features are the QuickBooks integration, the scheduling tool, and the report cards.“ September 17, 2024 EM Erica M Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I received multiple new prospective client requests, but time to pet failed to notify me of them.“ January 26, 2026 KD Kim D OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The onboarding process with Time To Pet was seamless in helping me transition from another pet sitting software company.“ November 8, 2024 TM Tina M Founder and Professional Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I do not like this limit or additional charge for a couple reasons: TTP is already the most expensive software and an additional charge is over the top to me; the "workarounds" are emails (emails get lost by clients or they just don't read & clients have the ability to unsubscribe!) and push notifications via the mobile app (the items that cause a push notification are few and I do not like feeling like i have to force my clients to download an app just for pet sitting visits for their 2x/year vacations).“ February 7, 2023 GK Greer K Owner of Pet Care BusinessVeterinary, Self-employedUsed the software for: 6-12 months. “TimeToPet's software has been a perfect fit for my business needs and they even have features that I didn't know I needed but that are so helpful!“ October 24, 2024 Ruth C Chief Feline OfficerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “Lastly, there is no designation for species when adding vaccination requirements, so if you look after exotic pets and require vaccines, they won't be allowed to schedule services.“ April 2, 2023 ## Showing most helpful reviews Showing 1-25 of 279 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Matthew W. Owner Consumer Services Used the software for: Less than 6 months ### "Tremendous Petcare software at an unbeatable price!" July 13, 2026 5.0 My experience so far has been 10/10. The people working for Time to Pet have been extremely helpful as I transfer my business on to TTP. I am very pleased with the results so far! Pros Time to Pet is an incredible software that is easy to utilize at a tremendous price. There are so many helpful articles and videos that have gone such a long way for me as I transfer my business over to TTP. Not only that, but the customer support is second to none. Everyone is so nice and responsive! I feel as though this software will take my petcare business to the next level and I am so happy I chose Time to Pet! Cons I don't think I have anything negative to say about Time to Pet. If there's anything 'negative', I would say there's a lot to learn. But the folks at Time to Pet make it easy to learn everything and get you on track. Review Source Response from DaySmart Software August 10, 2026 Hi Matthew – Thank you so much for the fantastic review! We're thrilled to hear the articles, videos, and support team have made your transition a smooth one. It's great to know you're feeling confident with the software and excited about what it can do for your business. We're so happy to have you with us! Ruth C. Chief Feline Officer Veterinary Used the software for: Less than 6 months ### "Technologically superior software" April 2, 2023 5.0 Time To Pet's automated confirmations and invoicing system have freed much of my time and allowed me a more hassle-free experience with running my day-to-day operations. The integration with QuickBooks allows me painless bookkeeping and the reports show me exactly where money is coming and going so I can get a better handle on my business. I no longer worry about my staff not being notified about a change to their schedule or their pay being correct. Overall TTP has saved my company so much time and allows us to create a better customer experience, improving the quality of care we offer. Pros Its easy to transfer your client lists from previous software and customer support are there to help any time you need. The integration is pretty seamless and TTP has a lot more functionality than some of the older applications. I've been using various pet sit software since 2010, and TTP is far superior on so many levels. The Portal is easily customizable, allowing you a great deal of freedom in creating your business concept.I love that clients cannot schedule without the required fields or vaccinations of my choosing. GPS reports are customizable for different types of visits, and SMS notifications allow clients, sitters, or managers to access important messages all at once, without any back tracking or privacy invasion. Cons I would love it Time To Pet used barcoding for keys since it's difficult to search for keys unless you create a customizable field every time you search, being the default search function in TTP is for Names only. Having a larger company makes it easier to track keys using a barcoding system since we have a lot of clients and pets with the same names. I also do care for the view when you are looking at a clients schedule. It looks a bit clunky and is not ordered correctly, so you have to sift through pages of scheules sometimes. A simple calendar view would be more appealing and easier to spot inconsistencies. Lastly, there is no designation for species when adding vaccination requirements, so if you look after exotic pets and require vaccines, they won't be allowed to schedule services. Disabling this feature will not require vaccine records so they have to be manually added with every new pet. Reason for choosing Time To Pet Referral Switched from [LeashTime](https://www.capterra.com/p/152017/LeashTime/) They have been crashing and service was poor to nonexistent. They could no longer provide the service they once provided, and our business was suffering from their poor service. Review Source Response from DaySmart Software April 3, 2023 Thanks for the support and the great review! DN Diana N. Owner Veterinary Used the software for: 6-12 months ### "Five Star Customer Service (and Rocky, too!)" July 30, 2026 5.0 Overall, I'm very pleased that I chose to use Time To Pet. It lends credibility to my LLC and saves me a lot of time that would otherwise be spent manually tracking clients, visits, payments, and so much more. Pros Their customer service is excellent, including their AI assistant, Rocky. Rocky almost always answers my questions accurately and promptly, and provides relevant links and screenshots, which saves me tons of time! If Rocky doesn't know the answer, I get connected to a human during business hours. I have sometimes even received resolution from a human outside of business hours. Essentially, I hear from customer service as soon as practical - if not sooner. And they always go above and beyond, such as providing links to learn about alternative solutions when more than one may apply to the given scenario. Cons They allow users to submit feature requests (another pro, actually). I've submitted one to enable chat reactions within the client conversation section of the portal. I believe this feature would mirror the typical texting experience and prevent both the awkward non-response and the otherwise unnecessary text reply. Review Source Response from DaySmart Software August 10, 2026 Hi Diana – Thank you for such a thoughtful review! We're so glad to hear Rocky and our support team have been able to save you time and get you the answers you need, whether it’s through helpful resources or one-on-one support. It's great to know the software is also helping you spend less time on administrative tasks and more time running your business. EM Erica M. Pet Sitter Veterinary Used the software for: 6-12 months ### "Horrible Software, Does Not Send Notifications" January 26, 2026 1.0 Awful. I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests. Pros Nothing that I can think of, honestly. I really did not like this software at all. I was extremely disappointed as it did not do its job. Cons I received multiple new prospective client requests, but time to pet failed to notify me of them. All of my notifications were turned on so I should have received some sort of notification, but I received nothing. Not via email nor on the app. I only noticed the requests when I happened to log into the website on my laptop and noticed a notification icon in the top corner. By that point, two months had already passed since those requests had been submitted. This is devastating as a new business owner to learn that I missed out on several new clients due to the failure of a software that I was paying $25/month for. Use at your own risk. Review Source Response from DaySmart Software February 27, 2026 Hi Erica – Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with notifications, it's completely understandable how frustrating this must have been. We take situations like this very seriously and would like the chance to investigate what happened and see if we can help prevent it in the future. Please reach out to us directly at support@timetopet.com so we can work with you to address your concerns. BG Bethe G. Pet Sitter, Dog walker, Administrator Consumer Services Used the software for: 1-2 years ### "some pros & cons" July 29, 2026 5.0 Very good experience - I wish I had the time to learn more of the tools. Im sure I could be doing things faster and better. Pros I value the customer support when I do have questions. My favorite part of time to pet is the invoicing/ billing. Weather the customer books online or don't - it's still easy and neat. Cons I wish there was a giant area to pop up to say when we are out of town or booked. No one sees the small area where its located. OR even the option to make the Font Larger. I also wish there was a Zelle or Venmo option to pay right in the program Review Source Response from DaySmart Software August 10, 2026 Hi Bethe – Thanks so much for the great review! We're glad to hear invoicing and billing have made managing payments simple, and that our support team is there when you have questions. We appreciate your feedback and hope you get the chance to explore even more of the tools as you have time! Laura T. Business Owner Individual & Family Services Used the software for: 6-12 months ### "Easy to use, affordable and high quality product!" February 3, 2021 5.0 I have loved every moment with Time to Pet! Since the very beginning when I attended a free demonstration to being a user for about a year it's been great. Everything I need for my pet sitting service has been thought of and if I ever have any issues their team is johnny on the spot to answer and help me out. Cannot recommend this software enough!! Pros I love the ease of use and how multiple people can access different aspects. If I have ever had an issue, their customer service was extremely quick to answer and fix the issue. Cons I have not disliked anything about this product Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Reason for choosing Time To Pet This software was more specific to what I was looking for Review Source Response from DaySmart Software February 5, 2021 Thanks for the great review and for your support! SF Shannan F. CEO and Founder Consumer Services Used the software for: 6-12 months ### "A must have for any pet care business!" August 4, 2026 5.0 Overall, it has been great. It has made things so much easier. There is less on my mind about what I need to do for the company. It is just my wife and I, so this has been an extremely easy transition from doing it as a fun side gig, to it being our second job with out own company. Pros Hands down the best part of Time To Pet is the ease of use for both myself as the owner and from what my clients have told me about using the software. Cons I understand having to pay extra for having workers under you, but it isn't exactly friendly when there is a team of owners. I have to pay extra for my wife to use the software. Review Source Response from DaySmart Software August 10, 2026 Hi Shannan – Thanks so much for sharing your experience! We're glad to hear the software has made things easier for both you and your clients, especially as you've grown from a side gig into your own business. It's great to know it’s taken some of the day-to-day stress off your plate and helped you feel more organized. AB Ashliegh B. Dog walking and sitter Consumer Services Used the software for: 2+ years ### "Excellent software!" August 12, 2026 5.0 1000% would recommend. Nothing negative to say. So easy to use back office, they always respond within a good time frame. Pros Value for money, anyone who ever complains about the cost I don't really understand given this organizes everything to do with my business. Our owners love it, I love it and so do the other walkers. Easy to use also! Cons I wish I could set contracts up for my walkers to easily sign. I love that I can do this with my customers. But would be awesome to keep contractors forms on here with the ability to sign as well. Review Source LK Leslie K. Owner Consumer Services Used the software for: 2+ years ### "Solid Software - Price could use improvement" February 8, 2025 4.0 Time to Pet is easy to use. When I was working for a pet care company, we used this software for the five years I was there. Access to client information was simple as well as schedule completion. I also used some of the admin side of things when I was testing it for my personal company. I chose a different software instead that’s affordable and has great customer service. Pros Profile customization and streamed onboarding process. Cons Cost for additional users was high at $15/mo per person. It’s essential to keep overhead costs low for us to continue paying our contractors their fair wages. Time to Pet doesn’t have enough additional features to justify those costs compared to other products. Review Source Response from DaySmart Software February 27, 2026 Hi Leslie – Thanks for sharing your feedback! We're glad Time To Pet has been easy to use and helpful for accessing client info and managing schedules. We appreciate your honest input on pricing and feature needs, as it helps us continue to improve. If you ever want to explore updates or new features, you can reach us anytime at support@timetopet.com. jM julie M. Dog walker Human Resources Used the software for: 2+ years ### "Very expensive and less user friendly " April 8, 2025 2.0 I used time to pet for five years and although I miss the block days feature I am so happy I switched Pros I like that I could block days that we were unavailable Cons The cost was outrageous and I had to pay extra for each additional staff as well as paying all the credit card fees for the customers Review Source Response from DaySmart Software February 27, 2026 Hi Julie – Thanks for sharing your experience. We're glad the block days feature was helpful for you, and we appreciate your honest feedback regarding pricing and additional fees. We're always looking for ways to improve, and we're happy to hear that you were able to find a solution that works for you. If you ever want to check out updates or new features, you can reach us anytime at support@timetopet.com. KF Kim F. Owner Consumer Services Used the software for: 2+ years ### "Time to Pet worth its weight in gold!" November 5, 2020 5.0 Time to Pet has helped me tackle the administrative side of my business and win! It keeps me organized and efficient. My clients love it! Pros Time to Pet was easy to set up and the learning curve did not take me long. I am not a tech person so the tutorials helped to ease any anxiety. Their customer service is always very timely and supportive. Cons I have been using this software for over 4 years and so far I do not have anything that I like "least". Alternatives considered [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Switched from [Professional Pet Sitter](https://www.capterra.com/p/93423/Professional-Pet-Sitter/) I love the user interface of Time to pet much better. It also has more features. Review Source Response from DaySmart Software November 6, 2020 Thanks for the awesome review, Kim! We appreciate your support! KR Khris R. Owner Sitter Veterinary Used the software for: 6-12 months ### "Great Product for Pet Businesses" March 18, 2025 5.0 It works well and is easy to use. There is a lot of support. Pros It allows me to save time running my business by putting scheduling, messaging, client information and invoicing all in one place. Cons Challenging sometime to figure out what automations are going on. Review Source Response from DaySmart Software March 21, 2025 Thanks for the awesome review - we appreciate the support and the feedback! JD Jennifer D. Owner Consumer Services Used the software for: 2+ years ### "The BEST software for Pet Care Professionals" August 12, 2020 5.0 I LOVE the Time To Pet software and their team. They are such a great company and are always striving to make their software more user friendly for their clients and for their client's clients. It is the best pet sitting software out there, I believe. It has really helped me grow my business operation in a professional manner while their pet sitting reports complete with GPS, time tracking, photos, notes, and checklists on each pet help give our clients the peace of mind they deserve when they are traveling and away from their pets and home. Pros Time To Pet has a robust online help menu that takes you step by step which really shortens your learning curve as a user. And if the help menu doesn't offer you an answer, Time To Pet's support team is super responsive and will go above and beyond to help you find a workable solution. Their team really listens to their client's feedback and constantly innovates their software to better meet our needs. All in all the Time To Pet platform streamlines processes and helps my business run smoothly so I can spend more time in the field caring for our pets or managing my team and less time in the office as an administrator. They have really automated a lot of processes like invoicing, for instance, to make it fast, easy and accurate. I also love how Time To Pet allows you to template weekly recurring services for clients to help save them and you time. Cons I believe there is still room for improvement on the scheduling side of the software. Visually the calendar can be overwhelming and complex/time consuming to manage when you grow your business and have lots of teammates in the field and multiple service areas. And I believe the scheduler on the client side can be a bit complex and confusing for them. It is not always easy and intuitive for our clients to build their own pet sitting service requests when they are looking for different visit durations across 3 or 4 daily service windows. The clients who are comfortable with technology can usually get it but some really struggle with it so we just have them message us through the software what they need and then we build the service contract for them. Reason for choosing Time To Pet Time To Pet was recommended to me by another professional pet sitter who had trialed other pet sitting softwares and she still preferred to stay with Time To Pet. So I trusted her judgement and experience when I started my business and went all in with Time To Pet from the get go. I'm so glad I did. Review Source Response from DaySmart Software August 24, 2020 Thank you for the great review - we appreciate it! DO Darrell O. Owner Used the software for: Less than 6 months ### "I wish I'd started using TTP years ago. I estimate it saves me 45-55 hours per month! Thrilled!" April 5, 2018 5.0 There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more, each month-end, just to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes - and it would be even faster (1 click of a mouse) if I didn’t choose to check the automated invoices and add a personalized note to each client. Our client’s schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to manage and track - and all pet information is immediately accessible to my entire team at any time. Although I found the software a bit confusing (there is a learning curve), I would still rate "ease of use" at 5 out of 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design. I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues) Pros There are many time-saving and organizational features I could review, but I will mention my two favourite features so far. The scheduler and invoicing are completely integrated. It used to take me a week or more each and every month-end to track the many schedule changes of my clients and reconcile my dog walkers weekly invoices in order to generate client invoices. It now takes me about 20 minutes. It would be even quicker if I didn’t choose to check the automated invoices and personalize notes to each client. Our schedules change daily, and communication between me, clients and my dog walkers used to be extremely time consuming - and occasionally things would get forgotten or missed. With Time To Pet, communication is streamlined and very easy to track - and all pet information is immediately accessible to my entire team. Cons Although I found the software a bit confusing (there is a learning curve), I am rating "ease of use" at 5 stars. Running a busy dog walking company is challenging and there are a lot of moving parts. There would be no way of designing a sophisticated and flexible software app - which simplifies and streamlines the many challenges of running a busy dog walking company - without users having to learn a bit about the system's design. I've had to reach out to Time To Pet a number of times for assistance with the app. Without exception, tech support got back to me very quickly (several times by email, and three times they actually called me and walked me through my issues). Review Source Response from DaySmart Software April 6, 2018 Thanks for the great review Darrell - we appreciate it! KJ Kelly J. Owner Consumer Services Used the software for: 2+ years ### "You will be grateful you chose Time to Pet" September 11, 2020 5.0 I was a beta tester for a couple of other pet care online management start ups, but they were so complicated and frustrating to use. And more expensive than Time to Pet. I’ve been one of the earliest users of Time to Pet for my dog-walking and pet-sitting business. Immediately, it freed me from the desk and allowed me to focus on my business. It’s invaluable for scheduling clients and my team, & invoicing and payroll become automated based on the schedule. I can easily do mass mailings to any group of clients if I need to update them or offer incentives. I truly can’t think of anything I need or could want in the future that this software doesn’t provide. It can be as simple or as detailed as you like, and the developers are continuously adding features, based on user input: things like automated billing, mileage tracking, a very helpful blog with pet care industry tips, and too many things to list. What’s really useful is that, while it automates nearly everything, I can also personalize it. For instance, each of my team members earns a different amount, depending on how long they’ve worked for me, but I can plug it in once for each person and never have to figure it out again. It also automatically disperses tips fairly to the users. The phone app is so easy to use that I don’t spend more than 15 min training my team on it. Clients love the transparency and ease of paying, responding to updates, or changing their information or pet care instructions. Worth every cent! Pros The developers are always listening to user suggestions and requests and making upgrades in response. Their customer service is unparalleled in The tech industry or, really, any industry these days. Highly responsive & engaged! It makes a huge difference in my experience of the product as well as the product’s usefulness. Cons Sometimes I feel like there are more features than I’ll ever need, but I can see how desirable they are to other companies in the pet care industry. Review Source Response from DaySmart Software September 14, 2020 Thanks for all of the support - we appreciate it! SD Shelly D. owner/manager Veterinary Used the software for: 2+ years ### "Great app, will change your business for the better" October 26, 2020 5.0 It's a great app with very minimal issues. Any problems that arise are usually just questions that are answered quickly with excellent customer service. The only frustrating bits usually have to do with cellular service or technology issues that they are not directly responsible for but are always happy to help with. Pros The app provides transparency for our clients allowing them to be a virtual partner in every visit and allows the client to see & appreciate all the love and energy a sitter puts into each visit. In the end the it improves the relationship in both directions and as a business owner, that's what it's all about. Cons I looked at all the pet sitting apps. At that time, the available apps weren't "customizable" and required that you run your business using their format and none of them provided an improvement on the system I had created. Not until I found Time to Pet, which is completely flexible to use in a way that suits any business, was I ready to jump onboard with an app. However, this aspect of the app is possible because of the thoroughness of the app which made it initially less than user friendly. I understand that they have since instituted a more intensive hands on approach to training new users. Now that we experienced with it, it's great. Reason for choosing Time To Pet When we started using TtP, it was the only comprehensive app with all the features we wanted & needed and that allowed us to mold it to our business model. Review Source Response from DaySmart Software October 27, 2020 Thanks for the great review - we appreciate your support! CR Cynthia R. Chief Pet Minder Consumer Services Used the software for: 1-2 years ### "Save time with Time to Pet! " June 23, 2023 5.0 I have had nothing but positive experiences with TTP and am happy to continue to use them in the future! Pros I love how user friendly TTP is for both users and clients. It is an exceptional organizational tool that I don't know how I lived without. Cons There are always ways to better customize the experience but TTP does a great job at listening to users and implementing changes. Reason for choosing Time To Pet It seemed to be the most user friendly and customer service was highly ranked and reported among users. Review Source Response from DaySmart Software June 26, 2023 Thanks for the great review! We appreciate the support!! JC Jori C. Owner/Manager Consumer Services Used the software for: 2+ years ### "Happy with product, have used for years" June 29, 2023 4.0 Pros Easy to customize and use, good number of reporting features to track metrics Cons Wish invoices were emailed automatically to clients, and sent auto reminders if they were past due. Review Source Response from DaySmart Software July 3, 2023 Thanks for the review and the support - both are appreciated! EL Elizabeth L. Owner Veterinary Used the software for: 2+ years ### "Couldn’t run my business without it!" June 27, 2024 5.0 Makes my life and my clients lives so much easier when it comes to their pet care. Pros Everything is in one application from client onboarding, scheduling, invoicing and payments. Cons There are some features that I wished were a little more customizable but they are constantly improving so with time it will happen. Review Source lS lisa S. entrepreneur Consumer Services Used the software for: 2+ years ### "My Savior" December 6, 2022 5.0 every time i have a question about something i can't figure out, time to pet's support comes to the rescue to simplify my confusion. Pros if i could have designed a software to use for my biz, it would be exactly like what time to pet offers. it makes me feel like my "job" is a cake walk. sometimes i feel like i don't even have to do that much to run my company, because time to pet does everything for me. Cons on occasion i think of something i wish time to pet did/does, but then sure enough months later, time to pet comes out with this feature. Reason for choosing Time To Pet i asked a colleague who raved about time to pet. i've never even heard of any other companies that do what time to pet does. Review Source Response from DaySmart Software December 7, 2022 Thanks for the review and the support! DP Daniel P. Owner an employee Fishery Used the software for: 1-2 years ### "ThatguypetsblacksburgVA" August 21, 2023 5.0 Satisfying Pros Invoicing made easy a great software where everything is in one place. Cons Scheduling can be difficult. Trouble making templates Payment feature need more clarification I don’t use y’all’s payment in software and probably should Reason for choosing Time To Pet Because it is geared towards pet sitters Review Source Response from DaySmart Software August 22, 2023 Thanks for the review! KG Kerri G. Dog Walker Sports Used the software for: 6-12 months ### "Great Customer Service!" August 19, 2022 4.0 I couldn't live without it, worth every penny. Pros Software is so easy to use. It is reliable and the customer service is SO GOOD. Cons App is basic when managing staff. I am constantly going backwards and forwards from TTP in safari and then onto the app which is disappointing Review Source Response from DaySmart Software October 10, 2023 Thanks for the review! jH jennifer H. owner Consumer Services Used the software for: 2+ years ### "Best move ever made..choose Time To Pet." November 30, 2021 5.0 We are primarily a dog Training company but our doggie walking, boarding and sitting was a huge component pre-covid. Having initially tried 2 other software systems, TTP was clearly the winner. We stayed with TTP for 2+ years and never had a systems issue or costumer service issue. To be honest, we had little to no communication with TTP and, actually as a business owner the latter is what you want. You want to focus on your service delivery and have your chosen software do what it is supposed to do. Pros The software is relatively simple and to the point. User friendly to all administrator, users (walkers) and to clients. We never had a complaint about the system. Cons There is absolutely no "cons" that we can think of, honestly. One feature we had some challenges with was the "overpayment". With that being said, I am certain it was on our end. Review Source Response from DaySmart Software December 5, 2021 Thank you for the great review and feedback. We appreciate the support! MB Mariana B. owner Leisure, Travel & Tourism Used the software for: 6-12 months ### "Amazing Software" October 2, 2023 5.0 My experience is being great! I love the app! I love the support I have when I have questions Pros Easy to use, easy to implement, great client support, it changed my business for better. Cons When we send a report card, we add pictures and then click on complete, and then the pictures start uploading one by one. I would prefer that the app uploads the picture as soon as we add them since we add them during the walks. So when we press send, the message is just sent right away. Review Source Response from DaySmart Software October 9, 2023 Thanks for the review - we appreciate the support! BP Brittany P. General Manager Consumer Services Used the software for: 2+ years ### "Best software, hands down " April 16, 2020 5.0 Absolutely wonderful. Game changer. Pros We LOVE Time to Pet. We implemented this software in 2016 and it literally changed the entire way we do business. We tried a few other pet care software systems before TTP, and there was really no comparison. Not to mention the team is really incredible, helpful, and attentive to everyone's needs. Cons There isn't much, honestly. Anything we've "needed" or have been lacking in the software, TTP has been extremely quick to take it into consideration and made adaptations to our needs, or help us understand how we can make the software better work for our systems. Review Source Response from DaySmart Software April 22, 2020 Thank you for the great review - we appreciate your support Brittany! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.