--- title: "Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Time To Pet the right Kennel solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144329/Time-To-Pet/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-15" --- Time To Pet 4.9 (294) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 15th, 2026 # Reviews of Time To Pet Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews Matthew W OwnerConsumer Services, Self-employedUsed the software for: Less than 6 months. “There are so many helpful articles and videos that have gone such a long way for me as I transfer my business over to TTP.“ July 13, 2026 EM Erica M Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests.“ January 26, 2026 KD Kim D OwnerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “The onboarding process with Time To Pet was seamless in helping me transition from another pet sitting software company.“ November 8, 2024 EM Erica M Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I received multiple new prospective client requests, but time to pet failed to notify me of them.“ January 26, 2026 GK Greer K Owner of Pet Care BusinessVeterinary, Self-employedUsed the software for: 6-12 months. “TimeToPet's software has been a perfect fit for my business needs and they even have features that I didn't know I needed but that are so helpful!“ October 24, 2024 TM Tina M Founder and Professional Pet SitterVeterinary, Self-employedUsed the software for: 6-12 months. “I do not like this limit or additional charge for a couple reasons: TTP is already the most expensive software and an additional charge is over the top to me; the "workarounds" are emails (emails get lost by clients or they just don't read & clients have the ability to unsubscribe!) and push notifications via the mobile app (the items that cause a push notification are few and I do not like feeling like i have to force my clients to download an app just for pet sitting visits for their 2x/year vacations).“ February 7, 2023 DS Drae S Founder and Fear-Free Pet Care SpecialistIndividual & Family Services, Self-employedUsed the software for: 6-12 months. “Some of my favorite features are the QuickBooks integration, the scheduling tool, and the report cards.“ September 17, 2024 Ruth C Chief Feline OfficerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “Lastly, there is no designation for species when adding vaccination requirements, so if you look after exotic pets and require vaccines, they won't be allowed to schedule services.“ April 2, 2023 ## Showing most helpful reviews Showing 1-25 of 294 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Shannon H. President Consumer Services Used the software for: 1-2 years ### "Easy to Use, Comprehensive, and Excellent Customer Service" October 1, 2026 5.0 Our experience with Time To Pet has been excellent. It has made running our business more organized and streamlined for both our administrative team and our pet care team, while also giving our clients an easy-to-use experience. The platform is comprehensive without feeling overly complicated, and the customer service has been fantastic. We’re extremely happy we made the switch to Time To Pet. Pros Time To Pet is incredibly easy to use and has clearly been designed by people who understand the day-to-day needs of a pet care business. The software is intuitive, organized, and makes managing clients, staff, scheduling, invoicing, payments, communication, and reports so much easier. It really feels like they’ve thought of everything. Their customer service is also excellent—responsive, knowledgeable, and genuinely helpful whenever we have a question. Cons I honestly don’t have much negative to say. Like any software with so many features, there are occasionally things I wish could be customized a little more, but overall those are very minor compared with how well the platform works for our business. Switched from [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) We were looking for a platform that was more intuitive, user-friendly, and better suited to the day-to-day needs of our growing pet care business. Time To Pet offered a much smoother experience for our administrative team, caregivers, and clients, with scheduling, communication, invoicing, payments, and client information all organized in one place. We were also really impressed by their customer service and how responsive and knowledgeable their team was throughout the transition. Review Source AN Athena N. Co-owner of Pet Mobile Hygiene Care Veterinary Used the software for: Less than 6 months ### "Everything We Needed to Get Our Pet Care Business Up and Running" September 20, 2026 5.0 Our overall experience with Time To Pet has been fantastic. As a new mobile pet care business, we needed a system that could grow with us without making the client experience complicated, and TTP has given us exactly that. There was a learning curve in the beginning simply because there are so many features and customization options, but once we learned the system, everything started working together beautifully. Scheduling, client and pet information, communication, invoicing, documents, and service requests can all live in one place, which makes running our day-to-day operations so much easier. We also really appreciate how responsive and helpful their support team has been. Overall, TTP has helped us build a much more organized and professional experience from the very beginning. Pros Time To Pet is incredibly well thought out for a pet care business. What we love most is how much it brings into one place—client and pet profiles, scheduling, communication, invoicing, service requests, documents, and business management. The client experience is clean and professional, while the backend gives us the organization and flexibility we need for a mobile business. We especially appreciate being able to customize our services and workflows instead of forcing our business into a one-size-fits-all system. Their support and educational resources have also been fantastic. There is definitely a learning curve because the platform does so much, but once you understand how everything works together, it is extremely powerful. Cons I wish the client portal offered more branding customization. We love creating a fully cohesive, branded experience for our clients, and currently the customization feels mostly limited to headers and footers. I would love the ability to customize button colors, tabs, accents, and other portal elements to match our brand colors throughout the entire client experience. The portal functions great—we just wish we could make it feel more like our business from start to finish. Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/)[Logo Teddy](https://www.capterra.com/p/10183007/Logo-Teddy/)[MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reason for choosing Time To Pet We chose Time To Pet because it offered the best balance between powerful business management tools and an easy, professional client experience. A huge deciding factor was the dedicated client app that our customers can download and keep on their phones. They can manage their pets, request services, communicate with us, view their schedule, access invoices, and keep everything related to their pet care in one convenient place. We also loved that TTP was built specifically for pet care businesses rather than being a generic scheduling or CRM platform that we would have to force into our workflow. The pet profiles are detailed, communication is built into the system, scheduling and service requests are organized, documents and client information stay together, and the platform gives us room to grow without making things unnecessarily complicated for our clients. After comparing several platforms, TTP simply felt the most complete from both sides of the business—the tools we need behind the scenes and the polished, user-friendly experience we wanted our clients to have. Switched from [GrooMore](https://www.capterra.com/p/212228/GrooMore/) Too complicated for clients. Too complicated for admins to set up. Price was way too high. Customer service to address issues was slow. Review Source EM Erica M. Pet Sitter Veterinary Used the software for: 6-12 months ### "Horrible Software, Does Not Send Notifications" January 26, 2026 1.0 Awful. I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests. Pros Nothing that I can think of, honestly. I really did not like this software at all. I was extremely disappointed as it did not do its job. Cons I received multiple new prospective client requests, but time to pet failed to notify me of them. All of my notifications were turned on so I should have received some sort of notification, but I received nothing. Not via email nor on the app. I only noticed the requests when I happened to log into the website on my laptop and noticed a notification icon in the top corner. By that point, two months had already passed since those requests had been submitted. This is devastating as a new business owner to learn that I missed out on several new clients due to the failure of a software that I was paying $25/month for. Use at your own risk. Review Source Response from DaySmart Software February 27, 2026 Hi Erica – Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with notifications, it's completely understandable how frustrating this must have been. We take situations like this very seriously and would like the chance to investigate what happened and see if we can help prevent it in the future. Please reach out to us directly at support@timetopet.com so we can work with you to address your concerns. BM Bobby M. Owner operator Veterinary Used the software for: 2+ years ### "Get Time To Pet for your business!" October 1, 2026 5.0 I’ve been using Time To Pet to manage my business for 4 years now. They’ve been amazing. Wonderful customer service. I’ve been out sick for extended periods two different times and forgot to pause my account. They credited back that amount even though it was my mistake. They’re constantly looking for ways to improve and executing on them. They reach out for client feedback and take is seriously. 10 out of 10 recommend. Pros I have been very happy with Time To Pet. It allows me go handle all my business needs from one place. Scheduling, invoicing, client communication, and even makes end of year tax filing a breeze. Cons If I had to find something I was less than happy with about Time To Pet I would say the processing fees paid on top of the monthly subscription. It doesn’t sound like much, but by the end of the year it all adds up. I get immense value from the product though and not sure there’s a better more affordable option though, so in the end I suppose it’s worth it. Alternatives considered [Digify](https://www.capterra.com/p/158671/Digify/) Reason for choosing Time To Pet I had previously used it while working for another company so I was already familiar. It offered everything I needed, and then some. It seemed great for me at the time, and like something the business could grow into long term as well. Review Source SH Savannah H. Owner Staffing and Recruiting Used the software for: 2+ years ### "Best pet care software out there" October 3, 2026 5.0 Absolutely phenomenal. The portal itself is A+, and so is the support team. They are always friendly, knowledgeable, and responsive. I especially loved the complimentary onboarding call when we first joined. That made a big difference for us. Pros Time To Pet was a game changer for our business. Only regret was not starting with them sooner. The interface on the staff side is incredible. It has all the features we need for smooth day to day operations and more. And the client app is AMAZING. Our new clients are always blown away when we walk them through it. It's so intuitive and easy for them to use. Cons I think the only things my team and I wish were different at this point would be the ability to have different pet types in the Report Cards. There is a way to distinguish the pets in client files, just not the reports. I would also love a feature that provides a checklist style list for each visit for the team to mark off tasks as they go. Lastly, the ability to add a second team member to a visit without needing to create a second visit (to be used for new team training, for example). Switched from [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Time to Pet was far superior to PSP and it was time to upgrade Review Source CS Cynthia S. Pet Care Services Consumer Services Used the software for: 2+ years ### "Awesome pet software!" October 1, 2026 5.0 Everything else is great except the invoices part and the dog boarding aspect. I’m a solo dog boarder so with the “solo” plan, it’s not very dog boarding schedule friendly. I know there’s a “dog boarding facility” plan but it’s $25 more/month which is something I don’t want to invest in just yet considering I’m the only employee. Pros That it helps my business run smooth with the scheduling and payments; I also like how it sends my clients link to sign up instead of me having to do it manually. Cons Whenever someone cancels a booking, I have to manually void it because if not, it’ll still appear on my invoices. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/)[PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Reason for choosing Time To Pet I didn’t like the layout of pocketsuite and gingr was out of my budget and had extra features that I didn’t need. Review Source HS Heather S. CEO Consumer Services Used the software for: 6-12 months ### "Good Experience" October 1, 2026 4.0 Overall I am happy with Time To Pet. Like any software, it has its moments. Its worth the monthly subscription. Pros Time To Pet has been a game changer for my business! It's very user friendly and my clients love using the app & portal. Cons Their customer support when I first started was amazing. Now you have to go through AI in order to get an actual person. I wasn't a fan of every single service creating an invoice. I got used to it after awhile. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/)[PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) Reason for choosing Time To Pet Time To Pet has been a big name in the dog walking and pet sitting space for awhile. Switched from [DoTimely](https://www.capterra.com/p/170194/DoTimely/) I was tired of the excuses from DoTimely about getting hacked plus they are one of the most basic softwares out there. Review Source KC Kelsey C. Pet care provider Veterinary Used the software for: 1-2 years ### "TTP review " October 2, 2026 5.0 So far I really enjoy how easy time to pet is and how much easier it has made running a business since everything can be done by the clients through the portal. Pros Having everything for clients to fill out and sign all in one place makes everything more streamlined and easier to keep track of. The other is the invoicing so easy to use and able to have them sent prior to services starting is a bonus. Cons Stripe for payments and the amount in fees they take. Unfortunately it is becoming too much and I will be forced to change payment methods once again Switched from [PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) Needed to be able to send invoices prior to services starting Review Source EJ Eric J. Owner Veterinary Used the software for: 2+ years ### "Near Perfection" October 8, 2026 5.0 I couldn't be happier! Time to Pet is amazing! I really am blown away by their customer service as well! I feel this needs to be pointed out, as they go above and beyond to help their clients Pros I have used Time to Pet since I started my company. I am constantly reminded that this was the best purchase I've made for my business! The ease of use, their customer service, and the sheer number of things it does, never ceases to amaze me! My clients love it, too! They also regularly update the app and add new and beneficial features that constantly improve upon an already stellar app! I will always use Time to Pet for and to help run my business Cons It's not a 'least,' but a couple very small recommendations to change a couple things for visual representation. They heard me and allowed me to submit a software recommendation feature Review Source BS BreAnna S. Owner of BreAnna’s Pet Sitting Services LLC Individual & Family Services Used the software for: 1-2 years ### "Game changer for my business" October 1, 2026 5.0 Overall, I really love this software, and the Time to Pet team consistently makes takes customer feedback to add more features. Pros I love that everything is just in one place: communication (messages, updates, photos, videos), invoicing, payments, GPS tracking, CRM, and reports for sales. Cons I don’t like that I have to hit the arrow button repeatedly when going to a particular date in the future to view for that particular day. Also, I have lately been having accuracy issues with dog walk tracking. Also, the cost is a lot for a solo provider. Review Source AC Alexis C. CEO Consumer Services Used the software for: 1-2 years ### "Time To Pet changed our business for the better" November 21, 2022 5.0 I wouldn't have been able to hire without it. I needed to be able to KNOW for a fact that employees were at a client's home on time, not leaving, and have pictures that show both myself and the pet owners how their pets are doing. It has taken away the fear that someone could be taking advantage of this job. Pros They have thought through exactly what a pet sitting business would need to function the best--and continue to do so. I have said from the beginning that it must be a team of people who have run a pet sitting business or been a pet sitter before to intuit exactly what we need in the business. Scheduling with small, precise windows, report customization options, and the client communication (whether it's push notifications, emails, or the chat area) are the top things we love about Time To Pet. Cons There's always areas to add on to, but I think for the cost, it's fantastic and they are always adding. My main desire would be to have an easier way to share the calendar with sitters so they can see who else is working and can switch shifts if they want. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Reason for choosing Time To Pet Modern interface, and a very small learning curve (but with way more features!). Review Source Response from DaySmart Software November 28, 2022 Thanks for the awesome review - we appreciate the support! TW Theresa W. Owner Leisure, Travel & Tourism Used the software for: 2+ years ### "Cuts administrative tasks in half" December 23, 2023 5.0 I am extremely happy with this software and the app that goes with it. It has cut the time I spend on admin duties in half. My clients love the app and the ease of use. Pros I love that almost everything I need to run my company seamlessly is in one program rather than having to use 5+ different programs Cons It's is a pretty costly monthly fee especially for a small start-up with very few clients, but it is well worth it in the long run and to start your clients on it sooner rather than later. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) Reason for choosing Time To Pet I like to be able to customize nearly all parts of the system, including system messages and invoicing. Review Source Response from DaySmart Software December 26, 2023 Thanks for the awesome review! We appreciate your support!! VT Vicki T. Owner Veterinary Used the software for: 6-12 months ### "A MUST HAVE" July 11, 2020 5.0 This is an amazing software paired with prompt and professional customer service and support. I could not have expected something to have such a profound effect on my business. I implemented the software just before our busiest period being the Christmas season and it was by far my most stress-free and smooth sailing one to date and I'm absolutely certain 90% of it is because of TTP. Previously I was using a custom built database that I needed to be on front of my computer to do anything with. This was EXTREMELY time consuming and left a huge lag from client request to action. Now with TTP, I can action client request instantly and that's only if they choose not to do it their self. I can easily and effortlessly stay in contact with clients and vise versa and my clients now have added piece of mind with the visit report, time tracking and GPS function. Pros Easy to use and navigate and it saves me hours of sit down admin time. Cons If I have to pick something it would be to be able to attach videos to visit report and to have all features available to Australia. In saying that, these things really make no major impact on the excellence of the software. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)[Scout](https://www.capterra.com/p/152018/Scout/)[LeashTime](https://www.capterra.com/p/152017/LeashTime/) Reason for choosing Time To Pet The interface was more clean. The navigation was more easier and made more sense to me. It offers more features than some of competition. The price point suited me. The customer service is outstanding. Review Source Response from DaySmart Software July 21, 2020 Thank you for the awesome review! We appreciate your support Vicki! CN Claire N. Company Owner Consumer Services Used the software for: 1-2 years ### "Great software with helpful support" December 2, 2022 4.0 Excellent. Great product backed by a functional support team. Pros Integrating TTP into our existing business model was fairly seamless. Their customer support is always helpful and prompt. The automation features have cut my admin time in half. The client portal is the best I've seen for pet sitting software. Cons It's a bit difficult for some of our users to figure out initially and it's geared slightly more toward companies with employees rather than contractors. Alternatives considered [LeashTime](https://www.capterra.com/p/152017/LeashTime/)[Scout APM](https://www.capterra.com/p/151016/Scout/) Reason for choosing Time To Pet Best value for the price. great user interface Switched from [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Pet Sitter Plus had not made many updates/upgrades in several years and was lacking an app for clients to use. Review Source Response from DaySmart Software December 6, 2022 Thanks for the great review, we appreciate the support! LK Leslie K. Owner Consumer Services Used the software for: 2+ years ### "Solid Software - Price could use improvement" February 8, 2025 4.0 Time to Pet is easy to use. When I was working for a pet care company, we used this software for the five years I was there. Access to client information was simple as well as schedule completion. I also used some of the admin side of things when I was testing it for my personal company. I chose a different software instead that’s affordable and has great customer service. Pros Profile customization and streamed onboarding process. Cons Cost for additional users was high at $15/mo per person. It’s essential to keep overhead costs low for us to continue paying our contractors their fair wages. Time to Pet doesn’t have enough additional features to justify those costs compared to other products. Review Source Response from DaySmart Software February 27, 2026 Hi Leslie – Thanks for sharing your feedback! We're glad Time To Pet has been easy to use and helpful for accessing client info and managing schedules. We appreciate your honest input on pricing and feature needs, as it helps us continue to improve. If you ever want to explore updates or new features, you can reach us anytime at support@timetopet.com. JD Jennifer D. Owner Consumer Services Used the software for: 2+ years ### "The BEST software for Pet Care Professionals" August 12, 2020 5.0 I LOVE the Time To Pet software and their team. They are such a great company and are always striving to make their software more user friendly for their clients and for their client's clients. It is the best pet sitting software out there, I believe. It has really helped me grow my business operation in a professional manner while their pet sitting reports complete with GPS, time tracking, photos, notes, and checklists on each pet help give our clients the peace of mind they deserve when they are traveling and away from their pets and home. Pros Time To Pet has a robust online help menu that takes you step by step which really shortens your learning curve as a user. And if the help menu doesn't offer you an answer, Time To Pet's support team is super responsive and will go above and beyond to help you find a workable solution. Their team really listens to their client's feedback and constantly innovates their software to better meet our needs. All in all the Time To Pet platform streamlines processes and helps my business run smoothly so I can spend more time in the field caring for our pets or managing my team and less time in the office as an administrator. They have really automated a lot of processes like invoicing, for instance, to make it fast, easy and accurate. I also love how Time To Pet allows you to template weekly recurring services for clients to help save them and you time. Cons I believe there is still room for improvement on the scheduling side of the software. Visually the calendar can be overwhelming and complex/time consuming to manage when you grow your business and have lots of teammates in the field and multiple service areas. And I believe the scheduler on the client side can be a bit complex and confusing for them. It is not always easy and intuitive for our clients to build their own pet sitting service requests when they are looking for different visit durations across 3 or 4 daily service windows. The clients who are comfortable with technology can usually get it but some really struggle with it so we just have them message us through the software what they need and then we build the service contract for them. Reason for choosing Time To Pet Time To Pet was recommended to me by another professional pet sitter who had trialed other pet sitting softwares and she still preferred to stay with Time To Pet. So I trusted her judgement and experience when I started my business and went all in with Time To Pet from the get go. I'm so glad I did. Review Source Response from DaySmart Software August 24, 2020 Thank you for the great review - we appreciate it! BH Brianna H. Pet Care Business Owner Veterinary Used the software for: 1-2 years ### "Time to Pet is THE all-in-one pet care software" January 3, 2024 5.0 Pros Time to Pet has extensive settings and options so that you can perfectly customize your portal for your business. I find scheduling to be very easy & convenient. They are always adding updates to improve the app & customer/client experience. You can find almost any answer about the software in their help section, it has helpful articles and often times a short informational video. TTP really seems to care about their customers & their experience. Cons My clients sometimes have difficulties with invoicing & tipping, but we're often able to sort out the issue easily. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) Review Source Response from DaySmart Software March 14, 2024 Thanks for the review and the feedback. We appreciate the support! KJ Kelly J. Owner Consumer Services Used the software for: 2+ years ### "You will be grateful you chose Time to Pet" September 11, 2020 5.0 I was a beta tester for a couple of other pet care online management start ups, but they were so complicated and frustrating to use. And more expensive than Time to Pet. I’ve been one of the earliest users of Time to Pet for my dog-walking and pet-sitting business. Immediately, it freed me from the desk and allowed me to focus on my business. It’s invaluable for scheduling clients and my team, & invoicing and payroll become automated based on the schedule. I can easily do mass mailings to any group of clients if I need to update them or offer incentives. I truly can’t think of anything I need or could want in the future that this software doesn’t provide. It can be as simple or as detailed as you like, and the developers are continuously adding features, based on user input: things like automated billing, mileage tracking, a very helpful blog with pet care industry tips, and too many things to list. What’s really useful is that, while it automates nearly everything, I can also personalize it. For instance, each of my team members earns a different amount, depending on how long they’ve worked for me, but I can plug it in once for each person and never have to figure it out again. It also automatically disperses tips fairly to the users. The phone app is so easy to use that I don’t spend more than 15 min training my team on it. Clients love the transparency and ease of paying, responding to updates, or changing their information or pet care instructions. Worth every cent! Pros The developers are always listening to user suggestions and requests and making upgrades in response. Their customer service is unparalleled in The tech industry or, really, any industry these days. Highly responsive & engaged! It makes a huge difference in my experience of the product as well as the product’s usefulness. Cons Sometimes I feel like there are more features than I’ll ever need, but I can see how desirable they are to other companies in the pet care industry. Review Source Response from DaySmart Software September 14, 2020 Thanks for all of the support - we appreciate it! VR Verified Reviewer Owner Consumer Services Used the software for: 2+ years ### "Too expensive for Large Teams" January 12, 2023 2.0 Originally enjoyed using it. It's been a gradual decline. Hopefully they resolve issues and lower pricing. Pros \- gps tracking - client tags - DOC tab under client profiles for photo and video references for walkers Cons it can be glitche from saving schedule changes, to uploading photos, to GPS deciding if it wants to work and customer service. tech issues are seen more with android users too. Overall, it doesn't seem worth the issues for over $100 a month. Review Source KH Kayleen H. Dog Trainer • Packwalker Consumer Services Used the software for: 2+ years ### "Long Time User — Loving it more with each passing year! " November 1, 2022 5.0 Unreal customer service. Issues few and far between, and when they arise are resolved so quickly. They really listen to their clientele. Pros My number one favorite thing about this software is that it does 100 jobs in one spot that I only now oversee vs. doing myself. It’s like a personal assistant. My clients love it as much as I do! Cons The ONLY downside I have found so far is that it is made for single pet or single household services. Every other part is flexible— but if I want to book multiple people for one time slot or change their price for the day, I have to use a round about method. Pales in comparison to ally of the upsides though. Review Source Response from DaySmart Software November 9, 2022 Thanks for the great review!! XG Xandra G. Owner/Manager Individual & Family Services Used the software for: 2+ years ### "Time To Pet will Make Your Life So Much Easier" March 4, 2021 5.0 The main thing that makes Time To Pet stand out from their competition is that they are constantly taking suggestions from their users and implementing improvements. As long as they keep this up they will continue to be leagues ahead of the other options available! Pros Time To Pet comes the closest to automating every aspect of running a pet care company and yet still manages to offer so many ways to customize it to your specific services. Your customers can use the app to request services and your administrators and/or your care providers can approve those requests. Schedules and invoices are ridiculously easy to email out as needed. Communication with your customers and your team are a breeze. It even synchs with Quickbooks to simplify your bookkeeping. I don't know how anyone runs a pet care service without it! Cons The only hiccup I've run into so far is that Time To Pet is not able to differentiate between the different types of pets when setting up billing for extra pets. For example, we bill extra for walking any additional dogs more than two. If the customer also has a cat in their profile, the system will still charge the extra fee since it is not able to tell that the third pet is not a dog and thus does not need to be walked. Review Source Response from DaySmart Software March 5, 2021 Thank you for the feedback and the great review! JC Jori C. Owner/Manager Consumer Services Used the software for: 2+ years ### "Happy with product, have used for years" June 29, 2023 4.0 Pros Easy to customize and use, good number of reporting features to track metrics Cons Wish invoices were emailed automatically to clients, and sent auto reminders if they were past due. Review Source Response from DaySmart Software July 3, 2023 Thanks for the review and the support - both are appreciated! EL Elizabeth L. Owner Veterinary Used the software for: 2+ years ### "Couldn’t run my business without it!" June 27, 2024 5.0 Makes my life and my clients lives so much easier when it comes to their pet care. Pros Everything is in one application from client onboarding, scheduling, invoicing and payments. Cons There are some features that I wished were a little more customizable but they are constantly improving so with time it will happen. Review Source lS lisa S. entrepreneur Consumer Services Used the software for: 2+ years ### "My Savior" December 6, 2022 5.0 every time i have a question about something i can't figure out, time to pet's support comes to the rescue to simplify my confusion. Pros if i could have designed a software to use for my biz, it would be exactly like what time to pet offers. it makes me feel like my "job" is a cake walk. sometimes i feel like i don't even have to do that much to run my company, because time to pet does everything for me. Cons on occasion i think of something i wish time to pet did/does, but then sure enough months later, time to pet comes out with this feature. Reason for choosing Time To Pet i asked a colleague who raved about time to pet. i've never even heard of any other companies that do what time to pet does. Review Source Response from DaySmart Software December 7, 2022 Thanks for the review and the support! TB Tony B. Owner Consumer Services Used the software for: 1-2 years ### "Stand Out From The Crowd!" May 28, 2020 5.0 Maintaining an accurate database of our clients and ICs, customize this information, draw many reports from it, and allows me and the wife to schedule effectively and reliably. Great feedback from clients old and new. Customer service, which is so important, is second to none. Pros Great features, a professional looking app which is very reliable, and support which is second to none - quick, friendly and they always strive to answer any issues first time. Cons I haver everything I need on this package and cannot think of anything I would add. If I did, I know that they listen and consider adding. During my time with them (1-2 years) they regularly putout updates with new features most of which you can chose to use / activate, or if not relevant to how you run your business, you just don't use it, or consider adding it as you didn't realize you needed it! Reason for choosing Time To Pet I was looking initially for a software package which looked cleaner and crisper, with a reliable payment facility built in so I could take payments, and one which integrates with Quickbooks. Review Source Response from DaySmart Software June 8, 2020 Thanks for the review Tony! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.