--- title: "Time To Pet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Time To Pet Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/144329/Time-To-Pet/" page_type: "product" language: "en" publication_date: "2026-09-29" --- # Time To Pet Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 29, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Time To Pet ## What is Time To Pet? Trusted by over 4,000 of the world’s most successful pet sitting and dog walking businesses, Time To Pet is modern software built to help you run your business with ease. Time To Pet brings everything together in one place, including scheduling, invoicing, payments, and client and staff management. Pet sitters and dog walkers can stay organized with GPS tracking, visit report cards, and real-time updates, while clients can easily book visits, receive updates, and stay connected through a mobile app. With fast onboarding and tools designed for busy on-the-go businesses, Time To Pet helps pet sitters and dog walkers save time, stay organized, and deliver a better client experience. Start your free trial today! ## What is Time To Pet used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 291 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Time To Pet alternatives Highest Rated [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144329/Time-To-Pet/alternatives/) ## FAQs about Time To Pet Overview ### What problems does Time To Pet solve? Time To Pet solves chaotic pet-care operations by centralizing client and pet records, scheduling, staff communication, GPS visit tracking, invoicing, and payments in one system. It reduces missed visits, billing errors, scattered notes, and manual admin work. Pet sitting business owners, office managers, walkers, and sitters benefit most from the added visibility and automation. Answer based on 243 reviews Overview ### Which roles and teams benefit most from Time To Pet? Time To Pet is most used by pet care business owners, presidents, founders, and general managers who need to run scheduling, client communication, billing, and staff oversight in one system. Pet sitters and dog walkers benefit from mobile access to visit details, updates, time tracking, and streamlined daily route management. Answer based on 263 reviews Overview ### What company size and industries is Time To Pet built for? Time To Pet is built for pet care businesses of all sizes, but 98% of reviewers are small businesses, with Consumer Services leading at 47%. It also serves Veterinary organizations at 26% and Individual & Family Services at 10%, and is most commonly used for pet sitting by 76% of reviewers. Answer based on 279 reviews Features and Usability ### What are the key features of Time To Pet? Time To Pet includes core features for client management, scheduling, invoicing, and payment processing, plus pet profiles and a client portal for self-service booking and updates. Differentiating features include GPS check-in/check-out, time tracking, staff payroll support, customizable fields and forms, messaging, and QuickBooks accounting integration. Answer based on 157 reviews Pricing ### How much does it cost and what fees or limitations are included? Time To Pet starts at $25/month for the Lite plan, with Solo at 50, Team at 40 plus 16 per active staff member, and Facility at 80; a 30-day free trial is available. Reviewers often call it affordable and worth it, though solo users and growing teams say per-staff pricing can get expensive. Answer based on 30 reviews Integrations ### Which third-party tools and platforms does Time To Pet integrate with? Time To Pet integrates with Stripe and QuickBooks Online most often, including QuickBooks Desktop and QuickBooks Online Advanced for accounting and payments. It also connects to Dropbox for file backup, Google Calendar and Microsoft Outlook for scheduling, and Zapier for access to more than 20 additional apps. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on Time To Pet? Time To Pet offers live online sessions, webinars, videos, and documentation for team training. Most staff and nontechnical users get started quickly with tutorials and help resources, while admins or owners often need more time to learn customizations, service setup, and the full feature set. Support is described as responsive and hands-on. Answer based on 24 reviews Getting Started and Support ### What customer support options does Time To Pet offer, and how do users rate the experience? Time To Pet offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and helpful, with many questions answered within hours and onboarding assistance available. Some mention a learning curve, occasional app frustrations, and a less personal feel as the support team expanded. Answer based on 148 reviews Invoicing ### How well does Time To Pet handle invoicing? Time To Pet simplifies invoicing for pet care businesses by linking billing directly to scheduling, payments, and client records. Many owners and office teams find automated invoices, payment collection, tipping, and QuickBooks connection helpful, though some mention limits around invoice frequency, reporting detail, and certain manual payment workflows. Answer based on 68 reviews ## Who uses Time To Pet? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 216 Pet Sitting reviews Capterra data shows that buyers of pet sitting software rank the following features as their top priorities: - **Appointment Management** (**71%** of reviewers rated this feature as critical) - **Scheduling** (**74%**) - **Customer Database** (**71%**) Time To Pet supports all three features that reviewers rate most highly: **Appointment Management**, **Scheduling**, and **Customer Database**. Together, these capabilities help pet sitting businesses coordinate bookings, manage staff and visit calendars, and keep client and pet information organized in one place, allowing teams to deliver reliable service and respond to customer needs more efficiently. Appointment Management 4.9 (35) 54.29% of 35 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Scheduling 4.7 (34) 61.76% of 34 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.7 (25) 56.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 4.7 (47) 59.57% of 47 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Billing & Invoicing 4.7 (37) 62.16% of 37 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 4.7 (41) 68.29% of 41 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Time To Pet 93 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - GPS Check-in/Check-out: Remote check in/out based on location - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Notes Management: Allow users to create, edit, and sort multiple notes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Pet Profiles: Records vital care information such as habits, instructions, meds, schedules - Photo Updates: Provides real-time updates in the form of photos - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (290) 4.7 Based on 290 reviews ## Pricing Value for money 4.8 (280) Free Trial [View pricing plan details](https://www.capterra.com/p/144329/Time-To-Pet/pricing/) Lite $25.00 Flat Rate,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration Solo $50.00 Flat Rate,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Videos - Integrations - Email Marketing - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration Team $40.00 Other,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Time Off & Leave Management - Permissions Management - Pay Reports - +$15/month Per Active Staff - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration - Videos - Integrations - Email Marketing Large Team Contact Vendor for Pricing It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration - Videos - Integrations - Email Marketing - Time Off & Leave Management - Permissions Management - Pay Reports Facility $80.00 Flat Rate,Per Month It includes: - Invoicing - Scheduling - Boarding - Pay Reports - Unlimited Support - Unlimited Invoices - Unlimited Clients - Daycare - Permissions Management - Email Marketing - Integrations - Videos - Free Data Migration - Free Onboarding - Payments Value for money 4.8 (280) 4.8 Based on 280 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (278) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (278) 4.9 Based on 278 reviews ## User reviews Overall rating 4.9 Based on 291 reviews Filter by rating 5(260) 4(25) 3(3) 2(2) 1(1) Mentioned topic Sorted by most recent SH Stephanie H. Owner Veterinary ### "Turn Key Software Platform and App for Pet Care Businesses " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 My overall experience has been top notch. It is a software platform that makes running my business easy. Pros Time to Pet is completely turn key for pet care businesses. I started with them about 8 years ago and they continually improve the platform and app. They actually use suggestions and intergrate them in. I can do admin on the go from my app. I can schedule, invoice, send email campaigns, pull reports for analytics on every metric in my business, I can run payroll, and more. The customer service is top notch from the very first onboarding to today. Cons Honestly, if there is something I havent liked, theyve fixed it. They are constantly improving. There have been very few issues. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kelsey C. Pet care provider Veterinary ### "TTP review " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 2, 2026 So far I really enjoy how easy time to pet is and how much easier it has made running a business since everything can be done by the clients through the portal. Pros Having everything for clients to fill out and sign all in one place makes everything more streamlined and easier to keep track of. The other is the invoicing so easy to use and able to have them sent prior to services starting is a bonus. Cons Stripe for payments and the amount in fees they take. Unfortunately it is becoming too much and I will be forced to change payment methods once again Switched from [PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) Needed to be able to send invoices prior to services starting Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BS BreAnna S. Owner of BreAnna’s Pet Sitting Services LLC Individual & Family Services ### "Game changer for my business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 1, 2026 Overall, I really love this software, and the Time to Pet team consistently makes takes customer feedback to add more features. Pros I love that everything is just in one place: communication (messages, updates, photos, videos), invoicing, payments, GPS tracking, CRM, and reports for sales. Cons I don’t like that I have to hit the arrow button repeatedly when going to a particular date in the future to view for that particular day. Also, I have lately been having accuracy issues with dog walk tracking. Also, the cost is a lot for a solo provider. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BM Bobby M. Owner operator Veterinary ### "Get Time To Pet for your business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 1, 2026 I’ve been using Time To Pet to manage my business for 4 years now. They’ve been amazing. Wonderful customer service. I’ve been out sick for extended periods two different times and forgot to pause my account. They credited back that amount even though it was my mistake. They’re constantly looking for ways to improve and executing on them. They reach out for client feedback and take is seriously. 10 out of 10 recommend. Pros I have been very happy with Time To Pet. It allows me go handle all my business needs from one place. Scheduling, invoicing, client communication, and even makes end of year tax filing a breeze. Cons If I had to find something I was less than happy with about Time To Pet I would say the processing fees paid on top of the monthly subscription. It doesn’t sound like much, but by the end of the year it all adds up. I get immense value from the product though and not sure there’s a better more affordable option though, so in the end I suppose it’s worth it. Alternatives considered [Digify](https://www.capterra.com/p/158671/Digify/) Reasons for choosing Time To Pet I had previously used it while working for another company so I was already familiar. It offered everything I needed, and then some. It seemed great for me at the time, and like something the business could grow into long term as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CS Cynthia S. Pet Care Services Consumer Services ### "Awesome pet software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2026 Everything else is great except the invoices part and the dog boarding aspect. I’m a solo dog boarder so with the “solo” plan, it’s not very dog boarding schedule friendly. I know there’s a “dog boarding facility” plan but it’s $25 more/month which is something I don’t want to invest in just yet considering I’m the only employee. Pros That it helps my business run smooth with the scheduling and payments; I also like how it sends my clients link to sign up instead of me having to do it manually. Cons Whenever someone cancels a booking, I have to manually void it because if not, it’ll still appear on my invoices. Alternatives considered [Gingr](https://www.capterra.com/p/136469/Gingr/) [PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Reasons for choosing Time To Pet I didn’t like the layout of pocketsuite and gingr was out of my budget and had extra features that I didn’t need. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CG Christine G. Owner. I dont understand these last few questions Accounting ### "That time I elevated my work..." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 October 1, 2026 Easy to use and get started. I forget to send invoices and time to pet has really helped me automate much of that. Pros Invoicing and keeping records is so important for me as my client list continues to grow. My clients especially praise being able to book and pay online. Managing my pet records and keeping updates on their behavior, feeding, health, etc. Cons Cost and paying for each feature separately. Especially having employees; feels overpriced and unnecessary. It should just be an included feature. Alternatives considered [Kennel Connection](https://www.capterra.com/p/102808/Kennel-Connection/) Reasons for choosing Time To Pet Tine to pet was much easier to get starred and operate Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Shannon H. President Consumer Services ### "Easy to Use, Comprehensive, and Excellent Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 1, 2026 Our experience with Time To Pet has been excellent. It has made running our business more organized and streamlined for both our administrative team and our pet care team, while also giving our clients an easy-to-use experience. The platform is comprehensive without feeling overly complicated, and the customer service has been fantastic. We’re extremely happy we made the switch to Time To Pet. Pros Time To Pet is incredibly easy to use and has clearly been designed by people who understand the day-to-day needs of a pet care business. The software is intuitive, organized, and makes managing clients, staff, scheduling, invoicing, payments, communication, and reports so much easier. It really feels like they’ve thought of everything. Their customer service is also excellent—responsive, knowledgeable, and genuinely helpful whenever we have a question. Cons I honestly don’t have much negative to say. Like any software with so many features, there are occasionally things I wish could be customized a little more, but overall those are very minor compared with how well the platform works for our business. Switched from [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) We were looking for a platform that was more intuitive, user-friendly, and better suited to the day-to-day needs of our growing pet care business. Time To Pet offered a much smoother experience for our administrative team, caregivers, and clients, with scheduling, communication, invoicing, payments, and client information all organized in one place. We were also really impressed by their customer service and how responsive and knowledgeable their team was throughout the transition. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HS Heather S. CEO Consumer Services ### "Good Experience" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 October 1, 2026 Overall I am happy with Time To Pet. Like any software, it has its moments. Its worth the monthly subscription. Pros Time To Pet has been a game changer for my business! It's very user friendly and my clients love using the app & portal. Cons Their customer support when I first started was amazing. Now you have to go through AI in order to get an actual person. I wasn't a fan of every single service creating an invoice. I got used to it after awhile. Switched from [DoTimely](https://www.capterra.com/p/170194/DoTimely/) I was tired of the excuses from DoTimely about getting hacked plus they are one of the most basic softwares out there. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) [Precise Petcare](https://www.capterra.com/p/133783/Precise-Petcare/) [PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/) Reasons for choosing Time To Pet Time To Pet has been a big name in the dog walking and pet sitting space for awhile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AO April O. Office Manager Consumer Services ### "Awesome experience using Time To Pet." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 It's a great experience having Time To Pet as a business partner. They are very organized and always find ways on how to help their members. Pros Time to Pet is user-friendly and the support team is helpful, accommodating, have prompt response and solves our concerns. Cons There are some limitations but we already raised those concerns and they will get back to us. The support team was not able to address the concern at the time of the chat since the feature is not available yet but they raised it to the management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Athena N. Co-owner of Pet Mobile Hygiene Care Veterinary ### "Everything We Needed to Get Our Pet Care Business Up and Running" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2026 Our overall experience with Time To Pet has been fantastic. As a new mobile pet care business, we needed a system that could grow with us without making the client experience complicated, and TTP has given us exactly that. There was a learning curve in the beginning simply because there are so many features and customization options, but once we learned the system, everything started working together beautifully. Scheduling, client and pet information, communication, invoicing, documents, and service requests can all live in one place, which makes running our day-to-day operations so much easier. We also really appreciate how responsive and helpful their support team has been. Overall, TTP has helped us build a much more organized and professional experience from the very beginning. Pros Time To Pet is incredibly well thought out for a pet care business. What we love most is how much it brings into one place—client and pet profiles, scheduling, communication, invoicing, service requests, documents, and business management. The client experience is clean and professional, while the backend gives us the organization and flexibility we need for a mobile business. We especially appreciate being able to customize our services and workflows instead of forcing our business into a one-size-fits-all system. Their support and educational resources have also been fantastic. There is definitely a learning curve because the platform does so much, but once you understand how everything works together, it is extremely powerful. Cons I wish the client portal offered more branding customization. We love creating a fully cohesive, branded experience for our clients, and currently the customization feels mostly limited to headers and footers. I would love the ability to customize button colors, tabs, accents, and other portal elements to match our brand colors throughout the entire client experience. The portal functions great—we just wish we could make it feel more like our business from start to finish. Switched from [GrooMore](https://www.capterra.com/p/212228/GrooMore/) Too complicated for clients. Too complicated for admins to set up. Price was way too high. Customer service to address issues was slow. Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) [Logo Teddy](https://www.capterra.com/p/10183007/Logo-Teddy/) [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reasons for choosing Time To Pet We chose Time To Pet because it offered the best balance between powerful business management tools and an easy, professional client experience. A huge deciding factor was the dedicated client app that our customers can download and keep on their phones. They can manage their pets, request services, communicate with us, view their schedule, access invoices, and keep everything related to their pet care in one convenient place. We also loved that TTP was built specifically for pet care businesses rather than being a generic scheduling or CRM platform that we would have to force into our workflow. The pet profiles are detailed, communication is built into the system, scheduling and service requests are organized, documents and client information stay together, and the platform gives us room to grow without making things unnecessarily complicated for our clients. After comparing several platforms, TTP simply felt the most complete from both sides of the business—the tools we need behind the scenes and the polished, user-friendly experience we wanted our clients to have. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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