# Page 7 | Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Time To Pet the right Kennel solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144329/Time-To-Pet/reviews --- Time To Pet 4.9 (271) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Time To Pet ## Showing most helpful reviews Showing 151-175 of 271 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NB Nalaine B. Owner Used the software for: 6-12 months ### "Best Pet Sitting Software EVERRRRR!" November 3, 2016 5.0 I have tried all of the various Pet Sitting Software out on the market and each one was always lacking in one area or another. This software was the first to combine ease of use, with function and automatic upgrades. The best part is you pay as you go for only the amount of users you have for the month! So if you'd like to try out Time To Pet - click here! https://www.timetopet.com/rc/gottago and receive a free month! Pros The ease of use, pay as you go, upgrades are included as it happens, there's an app, payroll is a breeze, adding or removing services is easy, updating/scheduling clients is easy, clients are able to add in their own reservation for your review, you can customize your dashboard to see everything important to you. Support staff is ALWAYS there to help you...even when you have a dumb question. :) Cons None Review Source Response from DaySmart Software November 3, 2016 Thank you for the great feedback! We appreciate it! LM Laureen M. Owner and Sole Employee Consumer Services Used the software for: 1-2 years ### "Great Software and Fantastic Customer Support" March 24, 2019 5.0 The customer support is great. I can’t say enough how nice it is to have customer service that is prompt and responsive. Any time I had a question they always got back to be quickly and provided answers or solutions. Pros This software is easy to use, and makes my business stand out from the competition. My clients are all very impressed with the reports I send them after each visit. Cons I don’t have any cons or complaints with software. Review Source Response from DaySmart Software March 30, 2019 Thank you for the great review - we appreciate it! JG Julie G. Pet sitter Textiles Used the software for: 1-2 years ### "Great service." April 20, 2020 5.0 Pros setting up and using this software in my day to day has been a blessing. Online scheduling and invoicing is so easy! For any questions I do have, the support is I receive is almost instantaneous. They provide functionality features I would have never thought about that make managing my business a breeze. Cons I am always nervous about trying to bring older (in age) clients onboard. Review Source Response from DaySmart Software April 24, 2020 Thanks for the great review - we appreciate it! RB Rose B. Ownee Hospitality Used the software for: 2+ years ### "Best Pet Sitting Software out there" November 17, 2020 5.0 It’s wonderful, I’ve researched and demoed tons of software and this is the best out there. Customer support is always amazing. Pros Ease of use, they are constantly updating and improving and it is very well designed. Cons Some scheduling is not easy such as boarding and overnights Review Source Response from DaySmart Software November 19, 2020 Thank you for the reivew! SS Shelby S. Owner Consumer Services Used the software for: 6-12 months ### "Best Program for All of of Business Needs" June 7, 2022 5.0 Pros This program is user friendly and gives you a number of resources to help you understand the platform. Cons Sometimes it can be a little difficult to get to the section you’re looking for. Reason for choosing Time To Pet I can do everything from start to finish in TTP. I don’t have to send my clients to multiple websites to pay or enter their or their pets info. It’s easy to direct them to the client portal and they all love it. Review Source Response from DaySmart Software June 8, 2022 Thanks for the review and the feedback! SJ Suzanne J. Owner Veterinary Used the software for: Less than 6 months ### "I would recommend Time to Pet" June 6, 2023 4.0 Pros Ease of use and excellent support and customer service Cons There are a few features and some functionality missing that could improve the product Review Source Response from DaySmart Software June 10, 2023 Thanks for the great review! NS Nicole S. owner operator Veterinary Used the software for: 6-12 months ### "Excellent seamless system for pet care providers " July 30, 2019 5.0 Excellent. Quick to respond to inquiries, great information and knowledge. friendly Pros I absolutely love TTP, it has made my life a whole lot easier and given me a lot of free time to work on other areas of my business. Before i was doing pretty much everything manually and using a free schedule app- so it was consuming a lot of my time. I am amazing at how user friendly and easy TTP is to use and have already recommended it to many colleagues. Cons does not sync with quickbooks in Australia yet. Review Source Response from DaySmart Software August 2, 2019 Thanks for the review - we appreciate it! SV Sophia V. Owner Hospitality Used the software for: Less than 6 months ### "Functional Straightforward Software with Amazing Customer Service" December 10, 2021 5.0 Pros Lots of options to customize for your own company, amazingly helpful customer service, great "Help" section to clearly assist with the learning curve that comes with getting new software. Cons Really, the only major con to Time to Pet is that there is no app for administrative field use. The web browser is extremely mobile friendly which is awesome--but it would really help to have a functional app that is easier to scroll through so we can edit daily calendars, book and modify services, update invoices, etc. Most of our day is spent in the field and we prefer to take advantage of a few minutes here and there to get admin work done, instead of having to do it all at once back in the office. It is not a major deterrent for us--it would just be nice to have the app. Review Source Response from DaySmart Software December 14, 2021 Thanks for the review! AR Alysha R. Owner Used the software for: 1-2 years ### "Outstanding" October 18, 2017 5.0 I has saved me exponential amounts of time running my business and allows me to run it from anywhere on globe. Mobility is huge and allows more vacation time for me! Pros I love the ease at which my clients can move through our portal. They log in and schedule all needs, My sitters schedule all their own time off too. I'm lucky enough thanks to this software to maneuver my role to a scheduling and client relations position only! Cons It is a little more complex to set up, but once you get it going it is magical. Tips are also a slightly more complicated process, but no more than on my own. Review Source Response from DaySmart Software October 23, 2017 We appreciate the feedback - thank you Alysha! RP Ryan P. Owner Consumer Services Used the software for: 6-12 months ### "Took my business to the next level!" February 7, 2020 5.0 This software was easy to you and implement. A bunch of clients have complimented it versus the old pen, paper and text method I had been using before. It lets me manage and keep track of all the visits for myself and staff! Pros Easy to use. Business has grown since implementing. Easier to track clients details and requests. Cons Can not attach videos to the app updates. Would be a good feature Reason for choosing Time To Pet More features and the customer support is awesome. They are constantly taking suggestions and implementing new features that are being asked for! Review Source Response from DaySmart Software February 12, 2020 Hi Ryan - Thanks for the review, we appreciate it! LL Lori L. Owner Consumer Services Used the software for: 2+ years ### "Easy to use " November 18, 2020 5.0 Very good Pros It was not hard to set up and maintain. The customer service is excellent Cons It is not geared toward pet grooming but I manage to make it work. It also does not have a mapping for scheduling services Review Source Response from DaySmart Software November 20, 2020 Thanks for the review and the support! JW Jabre W. Owner Individual & Family Services Used the software for: 6-12 months ### "Time To Make Life Easier" December 5, 2020 5.0 Pros The software has a downloadable app. It’s easy for the company employees and the clients. The daily report setup is amazing because it makes leaving notes for the parents about how the service went easy plus you can add up to 20 photos. Time To Pet has a responsible and reliable team of customer service experts unlike Kennel Connection and Gingr. The software is fairly easy to set up and navigate through. Cons Nothing I can recall honestly that I like least about this software. It’s been decent overal. Review Source Response from DaySmart Software December 9, 2020 Thanks for the great review - we appreciate it! LG Luke G. Owner Used the software for: 2+ years ### "This software has been an excellent fit for our company. It is a very solid platform." October 27, 2017 5.0 Pros Everything is organized is an easy to find place. The day-to-day features are easy and intuitive. All of my clients are easily able to use it, despite their age or experience with computers. Review Source Response from DaySmart Software October 30, 2017 Thanks for the review Luke - we appreciate it! ML Maren L. Owner Used the software for: Less than 6 months ### "Time to Pet is super efficient and relatively straightforward after spending some time with it." October 4, 2017 4.0 Pros The convenience of having all of our client information and scheduling and invoicing data in one place is beyond helpful for our business. Our clients love it and once you learn all of the features the bulk invoicing and scheduling make everything so much easier. If you spend enough time digging around in the knowledge base section you can find answers to pretty much every question you may have, although it does take some commitment to looking around. Over all just an extremely efficient and helpful way to manage all data and keep everything organized as our business grows. Cons I rated some of the qualities as only 4 stars as there are some glitches from time to time, responses to email questions can be delayed, which is understandable. There are some random small things that are slightly inconvenient that TTP managers say are on their list for future updates to the software, nothing deal breaking but just some more flexible options that would make things easier and more convenient. Review Source Response from DaySmart Software October 9, 2017 Thank you for the feedback Maren - it is much appreciated! LL Leah L. Executive Assistant Used the software for: 2+ years ### "TTP is fairly easy to use, but the customer service and interface could use some work. " March 7, 2018 4.0 Pros TTP is fairly easy to train new employees on and is pretty straight forward. It gets the job done and is a good value. Cons The interface is outdated and needs a makeover. There are a lot of functions of TTP that I didn't even know existed until I started clicking around because they are hard to find. Review Source Response from DaySmart Software March 19, 2018 Hi Leah - thank you for the review and the feedback - both are very much appreciated. Scott and Tracy K. Small Business Owner Individual & Family Services Used the software for: Less than 6 months ### "A MUST HAVE for any serious pet sitting business!" September 10, 2018 5.0 Excellent experience! Great value for the money and Grade A customer support! Quick comprehensive answers to all my questions! Pros The clients ability to go on, after they receive the welcome email, and enter the data that used to take me forever to get out of them! I added custom fields also, which help it make a more comprehensive file! Cons The selected times for service They are hard to modify for clients or hard for them to figure out how to modify Review Source Response from DaySmart Software September 11, 2018 Thanks for the review! AF Aneysi F. Co-Owner of Pet Sitting Company Used the software for: Less than 6 months ### "Overall very good product and easy to use but could use improvements" June 3, 2018 5.0 Pros We really love seeing the schedule and how easy it is to add clients and details about each pet. It is user friendly in that aspect and the app that goes along with it helps to keep day to day organized. Cons There should be a way to produce more accurate reports. For example, it's inconvenient that you cannot see a payment report divided for each user. A report should be produced depicting the payments received per user for each month. This is including any manually added items to the invoice; for example, the revenue report will add all the visits (items) for the month, but if a "tip" is added to an invoice, it will not read that added item, making the revenue inaccurate. Basically, there should be more options for reports than just the revenue per user for a given amount of time. There should be a report for "Payments" per user so that the administrator can see an accurate number. Again, this is because the revenue report does not include any added payments. Review Source Response from DaySmart Software June 5, 2018 Thank you for the review and the feedback! TS Tracy S. Owner Used the software for: 1-2 years ### "My BEST Business Decision! " November 2, 2016 5.0 I look back at my days before using Time To Pet and really shudder at all the wasted time!! I tried the software out for the Free 30 Day Trial and after playing for 8 days; I was sold!! It is easy to use, straightforward and cost effective! The Customer Support has been phenomenal during they always get me back in track (or just fix my big errors!); I am in love with Tume To Pet and a very, very happy customer!! Pros Ease is set up and daily use. Cons Can't access everything via iPhone app. Review Source Response from DaySmart Software November 3, 2016 Thanks Tracy! We're happy things are working out so well and we will definitely let you know when we expand our mobile applications in the future! SC Sheila C. Owner Consumer Services Used the software for: 6-12 months ### "The perfect fit!" November 19, 2019 5.0 It has been great so far! I was nervous about using an online software but I absolutely love it. I have had my pet sitting business for more than 20 years and have always done things the old-fashioned way. This has changed my business in such a positive way! Pros I love the way this helps me organize my business on a daily basis! Cons I do not have any cons to say at this time Reason for choosing Time To Pet I tried several of them and found this one to be the best as far as ease-of-use and the price was competitive Review Source Response from DaySmart Software November 20, 2019 Thanks for the great review! JR Jorge R. owner Veterinary Used the software for: 1-2 years ### "Love it! Wish they expanded to offer more services" January 8, 2020 5.0 Pros You can tell the software was made in mind with how dogwalkers need the app to function. I only left because we expanded to offer daycare, grooming, training, and boarding services. I wish they would start including these services and I would come back. Cons The software is geared toward dog walking and not all pet services. Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Reason for choosing Time To Pet I left them and now use Easy busy pets. Only because they offer all pet services. Review Source Response from DaySmart Software January 9, 2020 Hi Jorge - thanks for the review! We may be expanding our service offering in the future! CR Carly R. Pet Sitter - Owner Farming Used the software for: Less than 6 months ### "Game Changer!" November 25, 2021 5.0 Pros I don’t usually leave reviews. But I have to say this app is a lifesaver. It took me some time to get used to how it works but once you learn it it is an absolutely amazing tool to have! I would be lost without some of the features available. The schedule is easy to read/review, clients gain easy access to their profiles while not only being able to communicate with me but also put in requests. My phone doesn’t blow up from a bombardment of texts now either. As I grow I also have the inexpensive option to add employees to it which is definitely a must for the near future. Cons Takes some time to get used to - but totally worth it. Review Source Response from DaySmart Software November 29, 2021 Thanks for the review and the support! CI Chrisanne I. Owner Consumer Services Used the software for: Less than 6 months ### "6 months in and very happy. Needed a software to support a company of 70 employees." October 4, 2017 5.0 We came from an Access program which became an absolute nightmare every time Microsoft did updates. Since Time to Pet is internet based, we can log in anytime from anywhere from any device. We did a lot of research on a lot of companies before we decided to go with Time to Pet. We needed a software that covered all of our needs for a company our size. Pros For a company our size, it provides most of the reports we need to track our business, It also is pretty complete with what is needed for the day to day functions and tracking. We are a company that uses this every day, all day, handling our clients, employees, receivables reservations, and much more. We have an office staff that actually comes into the office and works with this software exclusively. Cons Some things are not as intuitive as we thought it might be. It does take a good while to learn and get used to, even with support. Some of the features you learn by trial and error but that is because it offers so much! The support team is absolutely superb. Review Source Response from DaySmart Software October 6, 2017 Thanks for the review! VR Verified Reviewer Oil & Energy Used the software for: 6-12 months ### "I use Time to Pet desktop and mobile app for my pet Sitting business." October 19, 2018 5.0 Pros Time to Pet has made managing my pet sitting business so easy. I love that it intergrates with QuickBooks seamlessly saving time on the accounting process. Users find the schedule feature very user friendly. Cons The only thing I would like to see different is being able to setup emails of each pet visit on an as need bases - not send an email each time a visit is completed. Some customer prefer just daily email updates. Review Source RM Rachel M. Co-owner/ pet sitter Consumer Services Used the software for: 6-12 months ### "Lifesaver! " October 30, 2020 5.0 Amazing! So glad I didn’t go with any other software or company. Pros Ease of use, concise organization, happiness survey, and much much more! Cons Can be a lot to get used to in the beginning. But it’s definitely worth it! Alternatives considered [Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/) Review Source Response from DaySmart Software November 6, 2020 Thanks for the great review! BS Bethany S. Owner Used the software for: 6-12 months ### "Game changer! " November 3, 2016 5.0 I have been researching software for pet sitting since 2007 and was consistently disappointed until I found Time to Pet! It offers the flexibility and functionality to be completely customizable to my business. We were able to implement and roll out the tool seamlessly to our clients and could not be happier! Time to Pet gives me the insight I needed to our daily operations and has significantly reduced costs and manual administrative labor. I am able to focus more on our customer experience and worry less about administrative tasks. The staff at TTP are always responsive and helpful and I am so glad we made the choice to use this program! Pros Flexibility and customization options - super user friendly!! Review Source Response from DaySmart Software November 3, 2016 Thanks for the great review - we appreciate it! Talk to a Capterra advisor for free and get results within 15 minutes.