# Page 9 | Time To Pet Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is Time To Pet the right Kennel solution for you? Explore 271 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144329/Time-To-Pet/reviews

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Time To Pet

4.9 (271)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 9 - Reviews of Time To Pet

## Showing most helpful reviews

Showing 201-225 of 271 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RD

Robert D.  
Pet Sitter  
Environmental Services  
Used the software for: 6-12 months

### "TTP is Effecient"

October 9, 2020

4.0

Overall, any pet sitters would find this software invaluable for the breadth of functions of data storage it provides.

Pros

Time to pet is a great piece of software for pet sitting businesses because it allows all client information (both pet and person) to be in one place accessible for all employees. All critical information is kept here so there are no problems with pet care. The mobile app is very smooth to use.

Cons

One problem is editing fields and scheduling things from the mobile app. They can be very finicky and it's usually better to do these tasks when on a full desktop. This is somewhat annoying.

Review Source

Response from DaySmart Software

October 12, 2020

Thanks for the review and the support!

JH

Janna H.  
Owner/operator  
Consumer Services  
Used the software for: Less than 6 months

### "Time to Pet"

August 15, 2018

5.0

Ease of use for me, my staff and clients. The booking options are wonderful. The suggestion, the help articles, literally everything is perfect!

Pros

There are so many great things, I have already learned and I have barely scratched the surface! I honestly cannot say enough good things about this program, it is so easy to use and the developers have literally thought of everything! Their customer service is phenomenal, I get fast responses to my questions and they have always solved my issue (it's always been my lack of computer skills). Everytime I learn a new feature I am amazed that it's there. As a the owner of a new pet sitting business I could not have found anything that would have helped as much as this program. Thank you so much!

Cons

I haven't found anything yet, I don't imagine I will.

Review Source

Response from DaySmart Software

August 29, 2018

Thanks for the review Janna - we appreciate it!

SZ

Sarah Z.  
  
  
Used the software for:

### "Professional Pet Sitting Software - At Last"

March 4, 2017

5.0

After several years of considering a switch, which I knew my businesses needed, I was happily surprised to find Time to Pet. Each time I would review software, there were too many problems or too many features that were not intuitive. While I own and operate a dog walking & pet sitting company, I am also a digitally based artist. My skill set gave me the ability to recognize that a switch to most new software would be a waste of time and could jeopardize my business (and pets). A missed visit or employee confusion cannot be risked. I even tried MindBody (horrible experience). One night, I found Time to Pet on Captera, read the reviews and signed up for the free trial. The design is intuitive. While the features are abundant, they are not confusing. The product is quite intuitive. They release new features monthly too! The best part - kind, professional client support. This software was designed with the eyes of a pet sitting company owner and a developer. You cannot lose with their combined expertise. Feeling like my business matters, that my needs matter is icing on the cake. Time to Pet will enable my business to grow. If you own a dog walking or pet sitting company give Time to Pet a try, you will be impressed!

Review Source

Response from DaySmart Software

March 4, 2017

Thank you Sarah - we appreciate it!

LT

Ligia T.  
Owner  
  
Used the software for: Less than 6 months

### "It has been a great tool for our business."

April 22, 2018

5.0

Pros

She Loves My Dog, a dog walking & pet sitting business, has been using TTP for a few months now. It has been a great tool for our business. TTP comes with many great features that allows one to run the business very easily & conveniently. Great software for scheduling, invoicing, receiving payments, managing staff, and much more. It also comes with a knowledge base section that is easy to understand and learn from when not sure of something. Communicating with TTP directly is also very easy and always a quick response. The feedback from our clients have also been positive, they enjoy what the portal has to offer.

Cons

Don't have any dislikes about this software. It is the first software we have used for the business, so we have nothing to compare it to.

Review Source

Response from DaySmart Software

April 23, 2018

Thanks for the great feedback!

NM

Nickee M.  
Owner  
  
Used the software for: Less than 6 months

### "Love the software and the support staff!"

January 25, 2018

5.0

Pros

The scheduling is quick and I love the way events can be moved by click & drag. Communication with clients and staff is in one place which helps prevent anything from being overlooked. It also helps separate our business and personal lives.We have been in business for 15 years and used a different scheduling software for 7 years. Switching to TTP was one the best business decisions we have made. We also love the support staff. They are always professional - helpful and polite.

Cons

Since each Pet Sitter is charged to use the software, it could get pricey to use compared to other schedulers who charge differently. We have a small business so this doesnt apply to us. However, I would continue to use TTP regardless because it would be worth it.

Review Source

Response from DaySmart Software

January 29, 2018

Thanks for the feedback Nickee!

LH

Leah H.  
Owner  
Veterinary  
Used the software for: 1-2 years

### "Great pet sitting software "

November 3, 2016

5.0

Time to Pet offers all the features I originally wanted plus much more. They are constantly gathering feedback and making improvements too. All of my employees find it easy to use and we love the new text messaging feature.

Pros

Email/texting options, GPS check in and out, mobile app

Review Source

Response from DaySmart Software

November 3, 2016

We're glad things are going so well!

DM

Deanna M.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Easy to navigate and if I can't find what I need customer support is quick to respond. "

October 18, 2017

5.0

Ease of scheduling, everything in one place

Pros

I absolutely love all client and pet info being right there. It's easy for myself or one of my pet sitters to easily access all info without having a ton of paperwork to carry around.

Cons

I wish there was a way if a client needed to have a private conversation with me with out sitters seeing it they could mark the conversation private.

Review Source

Response from DaySmart Software

October 23, 2017

Thanks for the great feedback Deanna!

MM

Margaret M.  
Pet sitter  
Consumer Services  
Used the software for: Less than 6 months

### "Big Part of My Business"

July 17, 2019

5.0

I consider this my “secret weapon” that may give me an edge on some of my competition.

Pros

Syncs with Quickbooks and Google Calendar. Can’t beat the customer service and help when you need it. It makes keeping my calendar and invoicing and receiving payments easy. It is my client management software database as well with the ability to run a myriad of reports.

Cons

There is a little bit of a learning curve when it comes to some things but there is a good help area built into the app and the “real person” support is excellent.

Review Source

Response from DaySmart Software

July 19, 2019

Thanks for the great review Margaret - we appreciate it!

MB

Megan B.  
Pet Care Provider  
Veterinary  
Used the software for: 1-2 years

### "Time to Pet Review"

June 29, 2019

4.0

We were with Time to Pet for a long time; however, the lack of payment automation as our business grew made our job more tedious. We transitioned away from TTP to get this feature elsewhere. Also, it is difficult to make many adjustments on the mobile site.

Pros

It is probably one of the more robust platforms for pet care providers

Cons

Time to Pet does not offer payment automation

Review Source

Response from DaySmart Software

July 3, 2019

Hi Megan - thank you for the review and the feedback. More automation (including payment automation) is very high on our roadmap for the end of 2019!

MC

Michael C.  
Owner  
Veterinary  
Used the software for: Less than 6 months

### "Best Pet Care Business Management Software!"

March 10, 2019

5.0

I have been using Time To Pet for a couple of months, after using "Power Pet Sitter" and "PocketSuite" for the past 11+ years. Time To Pet is hands down worth every penny!

Pros

The ease of use for me and my clients to schedule in pet care requests, and the system even creates and manages invoice nearly automatically!

Cons

Cannot (yet) block off just a few hours here or there when you and your staff may be unavailable (i.e. closed on one given day for a company wide event), but you can block off entire days, which is very helpful.

Review Source

Response from DaySmart Software

March 14, 2019

Thanks for the great review - we appreciate it!

NC

Nadia C.  
Owner/Operator  
Hospitality  
Used the software for: Less than 6 months

### "Awesome Program and Excellent Support"

June 5, 2019

5.0

Pros

Executive and his team are doing an amazing job by seriously considering their clients needs and updating the software regularly. They are quick to get back to any questions you have (even during off the clock times). They have really thought of just about everything when creating this program. I seriously recommend this program for any Dog Walker and or Pet Sitter.

Cons

No cons at this time but as they arise I am sure executive and his team will address them accordingly.

Review Source

Response from DaySmart Software

June 7, 2019

Thank you for the review - we appreciate it!

RO

Rebecca O.  
Dog walking and pet sitting service  
Consumer Services  
Used the software for: 6-12 months

### "I love Time to Pet"

October 2, 2019

5.0

Pros

This software is very easy to use and has become an essential tool for my business

Cons

Can't really think of anything I don't like about it.

Review Source

Response from DaySmart Software

October 9, 2019

Thanks for the great review!

TW

Tiffany W.  
Pharm Tech  
Pharmaceuticals  
Used the software for: 1-2 years

### "Great personalized service!"

August 21, 2020

5.0

People like us are excited to use this and receive the report card at the end of a session. Its great to have all the info right there.

Pros

What we like most about this is the outstanding personal service you receive. Love the report card feature we receive after a sitting session.

Cons

Can take a while to learn the ins and outs of the program before you really feel comfortable with it.

Review Source

Response from DaySmart Software

August 24, 2020

Thanks for the great feedback - we appreciate it!

AA

Angie A.  
Ownee  
Consumer Services  
Used the software for: 6-12 months

### "Not That Flexible"

December 29, 2018

3.0

It’s good for a certain type of pet sitter/ pet care provider, just wish it was more customizable

Pros

I liked that it is a software that enables me to organize everything in my business easily

Cons

It was not flexible with my type of business in particular; I’m a pack walk / playgroup dog walking business and it was difficult to add multiple dogs to time slots without error

Review Source

Darlyn R.  
Business owner  
Consumer Services  
Used the software for: I used a free trial

### "Useful but complicated"

February 21, 2019

4.0

Pros

The app is very useful for a pet care/dog walking business.

Cons

It’s a bit complicated to use and also overpriced

Review Source

JM

Jason M.  
Co-owner  
  
Used the software for: 6-12 months

### "High Tech Pet Sitting Software form a Great Company!"

October 5, 2017

5.0

Pros

App is easy to use, GPS tracking, transparency to office staff and clients and support is also usually quick to respond.

Cons

Text messages from clients in response to visit reports go back to office instead of back to sitters however hopefully will be fixed in one of their many software improvement/new features updates.

Review Source

Response from DaySmart Software

October 6, 2017

Thanks for the review Jason!

JB

Julissa B.  
Owner/Pet Sitter  
Veterinary  
Used the software for: Less than 6 months

### "Great software"

December 5, 2021

5.0

Pros

I love how easy it is to use both for myself as the admin and for my clients. My clients appreciate being able to request service dates and pay their invoice all from the software. I love how everything is customizable.

Cons

Nothing! It's a wonderful software. You can tell great thought was put into its design.

Reason for choosing Time To Pet

TTP is more customizable and user friendly.

Review Source

Response from DaySmart Software

December 7, 2021

Thanks for the support!

NN

Noel N.  
Dog Sitte/Vet Tech  
Veterinary  
Used the software for: Less than 6 months

### "Kerpe my appointments organized!"

June 11, 2020

5.0

So far it's kept my appointments in order and kept me from double booking anything which I had problems with before. It also has a great messaging system for reminding clients of their appointments.

Pros

It emails me every morning to let me know how my schedule for the next few days looks. I love that because I am absent minded.

Cons

It costs money. That's really my only negative thing to say about it. I don't make much as a vet tech. That being said I still pay for it cause it's efficient and effective.

Review Source

Response from DaySmart Software

June 17, 2020

Thanks for the review - we appreciate it!

JT

Jenna T.  
  
  
Used the software for:

### "The best pet sitting software around"

December 4, 2016

5.0

I've done a ton of research on all the pet sitting software available. I found that Time to Pet was the best software because of its overall functionality and ease of use for admin and pet sitters. The calendar function is what sold me on the product from the beginning. Since then there have been many updates to the software that just make the system that much better. The calendar function looks and acts just like a Google calendar, which is EXACTLY what I was looking for. You can even export the calendar to your personal Google calendar. The communication portal between sitters and clients is amazing as well. It helps all sitters who are assigned to a client and admin stay in the loop in terms of any changes to the pets, strange happenings around the house and overall client comments/communication. The invoicing part of the system links to QuickBooks, which makes accounting a snap. Overall I give this software a 5 star. The only complaint from clients is that the scheduling function on their end can be a bit confusing for people that aren't very computer savvy.

Review Source

Response from DaySmart Software

December 6, 2016

Thanks for the review Jenna!

MJ

Markianna J.  
Owner  
  
Used the software for: 6-12 months

### "Incredible functionality for a total bargain, impressive customer support"

June 1, 2017

5.0

Being able to run my business as it grew.

Pros

This software put my mind at ease. It has VERY good features and comes at an incredible price. What it lacks, the team is busy building. They are a dedicated bunch focused on winning the pet business booking software race and they are in the lead.

Review Source

Response from DaySmart Software

June 1, 2017

Thanks for the feedback Markianna - we appreciate it!

FP

Fernando P.  
Founder  
Veterinary  
Used the software for: Less than 6 months

### "The best pet software in the market. Full stop."

January 24, 2020

5.0

We spent the last six months trialling eight solutions. Time to Pet is the only one that got to the short list.

Pros

Very comprehensive and easy to use. The team behind Time to Pet really know the business and that translates in great functionality. Their customer service and onboarding are next to none.

Cons

I would like to see more integrations with invoicing apps and payment processors. At the moment, options are limited and restrict the functionality on offer.

Review Source

Response from DaySmart Software

January 27, 2020

Hi Fernando - thanks for the great review!

JH

Juliette H.  
Owner-operator  
Veterinary  
Used the software for: 6-12 months

### "Best Pet Sitting Software Out There!!!"

February 1, 2017

5.0

Great software! User friendly and helps keep Your clients and their pets organized so you can be completely paperless! The company is very helpful to. Anytime I had an issue or did not know how to do a certain thing, they will respond almost immediately and help you with anything! Two thumbs allll the way up!!!

Pros

Easy to use and great customer service.

Cons

No cons

Review Source

Response from DaySmart Software

June 8, 2017

Thanks for the feedback!

SE

Suzie E.  
Owner/Manager  
  
Used the software for: 6-12 months

### "Time to Pet has changed my life as a pet care business owner/manager! "

October 5, 2017

5.0

Pros

Having the ability to do all three of our main functions - scheduling client jobs, tracking team members' pay, and invoicing clients for the work all on one system! Brilliant!

Cons

That the voice recognition on the notes field when sending notes to clients doesn't do autocorrect or grammar

Review Source

Response from DaySmart Software

October 9, 2017

Thank you Suzie!

MM

Maddy M.  
Pet Sitter  
Veterinary  
Used the software for: Less than 6 months

### "Go for it!"

December 14, 2021

5.0

I love it and I can’t believe I went so long without it!

Pros

It was so easy to learn and get started!

Cons

I wish that the app would have more features. If I need to change something on the schedule, I’d need a laptop or use safari on my phone which isn’t user friendly.

Reason for choosing Time To Pet

Better reviews and more popular!

Review Source

Response from DaySmart Software

December 15, 2021

Thanks for the awesome review!

KT

Kili T.  
Business Owner  
Consumer Services  
Used the software for: Less than 6 months

### "Best Option in Pet Care Management But Could Use Some Tweaking"

August 25, 2020

4.0

I was able to reach customer service when I needed help, although I had to schedule it.

Pros

This software has good tutorials and start up help, but does not have on demand phone calls. You can schedule emails and calls, however. It is probably the easiest to use in the industry, but generally, competitive products are really confusing. Although it is the best, I feel it could use some simplification as some features are redundant, and overall should be simplified with less bells and whistles.

Cons

Although it is the best, I feel it could use some simplification as some features are redundant, and overall should be simplified with less bells and whistles.

Reason for choosing Time To Pet

It had much clearer tutorials, and the company seemed much more organized.

Review Source

Response from DaySmart Software

August 28, 2020

Hi Kili - thanks for the review! We appreciate your support!

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