--- title: "Time To Pet Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Time To Pet Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more." source_url: "https://www.capterra.com/p/144329/Time-To-Pet/" page_type: "product" language: "en" --- # Time To Pet Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Time To Pet ## What is Time To Pet? Trusted by over 4,000 of the world’s most successful pet sitting and dog walking businesses, Time To Pet is modern software built to help you run your business with ease. Time To Pet brings everything together in one place, including scheduling, invoicing, payments, and client and staff management. Pet sitters and dog walkers can stay organized with GPS tracking, visit report cards, and real-time updates, while clients can easily book visits, receive updates, and stay connected through a mobile app. With fast onboarding and tools designed for busy on-the-go businesses, Time To Pet helps pet sitters and dog walkers save time, stay organized, and deliver a better client experience. Start your free trial today! ## What is Time To Pet used for? [Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/) Overall rating Based on 283 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Starting price $25 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Rating Breakdown 4.9 +− Features4.7 Value for Money4.8 Ease of Use4.7 Customer Service4.9 Rating Breakdown 4.9 Features4.7 Value for Money4.8 Ease of Use4.7 Customer Service4.9 ## Time To Pet Reviewers Verdict Updated September 2026 AI summary - Time To Pet suits pet care businesses seeking efficient client and staff management in one system. - Users appreciate its responsive customer support, flexible customization, and integrated invoicing tools. - It helps companies save time on daily tasks like scheduling, communication, and billing while enhancing client experience. - Buyers report negative points such as limited payroll flexibility, occasional issues with client notifications, and some customization gaps. - It fits businesses wanting a unified pet care platform, though those with complex payroll needs or advanced client-facing features may want to assess fit closely. ## Time To Pet alternatives Highest Rated [4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/) Starting price $44.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (221)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/) Starting price $94.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.7 (73)](https://www.capterra.com/p/92871/Kennel-Link/reviews/) Starting price $50.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/144329/Time-To-Pet/alternatives/) ## FAQs about Time To Pet Overview ### What problems does Time To Pet solve? Time To Pet solves chaotic pet-care operations by centralizing client and pet records, scheduling, staff communication, GPS visit tracking, invoicing, and payments in one system. It reduces missed visits, billing errors, scattered notes, and manual admin work. Pet sitting business owners, office managers, walkers, and sitters benefit most from the added visibility and automation. Answer based on 243 reviews Overview ### Which roles and teams benefit most from Time To Pet? Time To Pet is most used by pet care business owners, presidents, founders, and general managers who need to run scheduling, client communication, billing, and staff oversight in one system. Pet sitters and dog walkers benefit from mobile access to visit details, updates, time tracking, and streamlined daily route management. Answer based on 263 reviews Overview ### What company size and industries is Time To Pet built for? Time To Pet is built for pet care businesses of all sizes, but 98% of reviewers are small businesses, with Consumer Services leading at 47%. It also serves Veterinary organizations at 26% and Individual & Family Services at 10%, and is most commonly used for pet sitting by 76% of reviewers. Answer based on 279 reviews Features and Usability ### What are the key features of Time To Pet? Time To Pet includes core features for client management, scheduling, invoicing, and payment processing, plus pet profiles and a client portal for self-service booking and updates. Differentiating features include GPS check-in/check-out, time tracking, staff payroll support, customizable fields and forms, messaging, and QuickBooks accounting integration. Answer based on 157 reviews Pricing ### How much does it cost and what fees or limitations are included? Time To Pet starts at $25/month for the Lite plan, with Solo at 50, Team at 40 plus 16 per active staff member, and Facility at 80; a 30-day free trial is available. Reviewers often call it affordable and worth it, though solo users and growing teams say per-staff pricing can get expensive. Answer based on 30 reviews Integrations ### Which third-party tools and platforms does Time To Pet integrate with? Time To Pet integrates with Stripe and QuickBooks Online most often, including QuickBooks Desktop and QuickBooks Online Advanced for accounting and payments. It also connects to Dropbox for file backup, Google Calendar and Microsoft Outlook for scheduling, and Zapier for access to more than 20 additional apps. Answer based on 22 reviews Getting Started and Support ### How easy is it to onboard and train a team on Time To Pet? Time To Pet offers live online sessions, webinars, videos, and documentation for team training. Most staff and nontechnical users get started quickly with tutorials and help resources, while admins or owners often need more time to learn customizations, service setup, and the full feature set. Support is described as responsive and hands-on. Answer based on 24 reviews Getting Started and Support ### What customer support options does Time To Pet offer, and how do users rate the experience? Time To Pet offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and helpful, with many questions answered within hours and onboarding assistance available. Some mention a learning curve, occasional app frustrations, and a less personal feel as the support team expanded. Answer based on 148 reviews Invoicing ### How well does Time To Pet handle invoicing? Time To Pet simplifies invoicing for pet care businesses by linking billing directly to scheduling, payments, and client records. Many owners and office teams find automated invoices, payment collection, tipping, and QuickBooks connection helpful, though some mention limits around invoice frequency, reporting detail, and certain manual payment workflows. Answer based on 68 reviews ## Who uses Time To Pet? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs ## Features AI summary Based on 216 Pet Sitting reviews Capterra data shows that buyers of pet sitting software rank the following features as their top priorities: - **Appointment Management** (**71%** of reviewers rated this feature as critical) - **Scheduling** (**74%**) - **Customer Database** (**71%**) Time To Pet supports all three features that reviewers rate most highly: **Appointment Management**, **Scheduling**, and **Customer Database**. Together, these capabilities help pet sitting businesses coordinate bookings, manage staff and visit calendars, and keep client and pet information organized in one place, allowing teams to deliver reliable service and respond to customer needs more efficiently. Appointment Management 4.9 (30) 46.67% of 30 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Scheduling 4.7 (29) 55.17% of 29 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 4.7 (25) 56.00% of 25 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Calendar Management 4.6 (41) 53.66% of 41 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Billing & Invoicing 4.7 (32) 56.25% of 32 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Client Management 4.7 (35) 62.86% of 35 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Time To Pet 93 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Animal Database: A repository of information about animals in an organization's care - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Portal: A website or login for customers to access information - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Time Clock: Tracks the time an employee has worked - Event Calendar: A list of events with their respective dates - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Forms Management: Store, manage and track all forms in a centralized location - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - GPS Check-in/Check-out: Remote check in/out based on location - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Mobile Access: Access software remotely via mobile devices - Mobile Grooming: Mobile pet grooming business that can work from different locations - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Notes Management: Allow users to create, edit, and sort multiple notes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Booking: Book meetings and appointments through a website or digital platform - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Personalization: Adjust communications based on previous interactions or personal preferences - Pet Birthday Tracking: Saves and tracks pet birthdays - Pet Grooming: For pet grooming businesses - Pet Profiles: Records vital care information such as habits, instructions, meds, schedules - Photo Updates: Provides real-time updates in the form of photos - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reputation Management: Monitor and manage customers' perceptions about a business, product, or service - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Catalog: Database containing accurate and up-to-date information on all operational services - SMS Messaging: Send messages via SMS - SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices. - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.7 (282) 4.7 Based on 282 reviews ## Pricing Value for money 4.8 (272) Free Trial [View pricing plan details](https://www.capterra.com/p/144329/Time-To-Pet/pricing/) Lite $25.00 Flat Rate,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration Solo $50.00 Flat Rate,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Videos - Integrations - Email Marketing - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration Team $40.00 Other,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Time Off & Leave Management - Permissions Management - Pay Reports - +$15/month Per Active Staff - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration - Videos - Integrations - Email Marketing Large Team Contact Vendor for Pricing It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration - Videos - Integrations - Email Marketing - Time Off & Leave Management - Permissions Management - Pay Reports Facility $80.00 Flat Rate,Per Month It includes: - Unlimited Clients - Unlimited Invoices - Unlimited Support - Daycare - Boarding - Scheduling - Invoicing - Payments - Free Onboarding - Free Data Migration - Videos - Integrations - Email Marketing - Permissions Management - Pay Reports Value for money 4.8 (272) 4.8 Based on 272 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (270) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (270) 4.9 Based on 270 reviews ## User reviews Overall rating 4.9 Based on 283 reviews Filter by rating 5(253) 4(24) 3(3) 2(2) 1(1) Mentioned topic Sorted by most recent AO April O. Office Manager Consumer Services ### "Awesome experience using Time To Pet." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 21, 2026 It's a great experience having Time To Pet as a business partner. They are very organized and always find ways on how to help their members. Pros Time to Pet is user-friendly and the support team is helpful, accommodating, have prompt response and solves our concerns. Cons There are some limitations but we already raised those concerns and they will get back to us. The support team was not able to address the concern at the time of the chat since the feature is not available yet but they raised it to the management. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Athena N. Co-owner of Pet Mobile Hygiene Care Veterinary ### "Everything We Needed to Get Our Pet Care Business Up and Running" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2026 Our overall experience with Time To Pet has been fantastic. As a new mobile pet care business, we needed a system that could grow with us without making the client experience complicated, and TTP has given us exactly that. There was a learning curve in the beginning simply because there are so many features and customization options, but once we learned the system, everything started working together beautifully. Scheduling, client and pet information, communication, invoicing, documents, and service requests can all live in one place, which makes running our day-to-day operations so much easier. We also really appreciate how responsive and helpful their support team has been. Overall, TTP has helped us build a much more organized and professional experience from the very beginning. Pros Time To Pet is incredibly well thought out for a pet care business. What we love most is how much it brings into one place—client and pet profiles, scheduling, communication, invoicing, service requests, documents, and business management. The client experience is clean and professional, while the backend gives us the organization and flexibility we need for a mobile business. We especially appreciate being able to customize our services and workflows instead of forcing our business into a one-size-fits-all system. Their support and educational resources have also been fantastic. There is definitely a learning curve because the platform does so much, but once you understand how everything works together, it is extremely powerful. Cons I wish the client portal offered more branding customization. We love creating a fully cohesive, branded experience for our clients, and currently the customization feels mostly limited to headers and footers. I would love the ability to customize button colors, tabs, accents, and other portal elements to match our brand colors throughout the entire client experience. The portal functions great—we just wish we could make it feel more like our business from start to finish. Switched from [GrooMore](https://www.capterra.com/p/212228/GrooMore/) Too complicated for clients. Too complicated for admins to set up. Price was way too high. Customer service to address issues was slow. Alternatives considered [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) [Logo Teddy](https://www.capterra.com/p/10183007/Logo-Teddy/) [MoeGo](https://www.capterra.com/p/165732/MoeGo/) Reasons for choosing Time To Pet We chose Time To Pet because it offered the best balance between powerful business management tools and an easy, professional client experience. A huge deciding factor was the dedicated client app that our customers can download and keep on their phones. They can manage their pets, request services, communicate with us, view their schedule, access invoices, and keep everything related to their pet care in one convenient place. We also loved that TTP was built specifically for pet care businesses rather than being a generic scheduling or CRM platform that we would have to force into our workflow. The pet profiles are detailed, communication is built into the system, scheduling and service requests are organized, documents and client information stay together, and the platform gives us room to grow without making things unnecessarily complicated for our clients. After comparing several platforms, TTP simply felt the most complete from both sides of the business—the tools we need behind the scenes and the polished, user-friendly experience we wanted our clients to have. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Kaitlyn F. Pet Sitter Hospitality ### "Worth Every Penny " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 11, 2026 Pros I am a new user, and they have made everything so easy for starting up my business. I had a hold on my payouts and had to contact customer support, and they helped me immediately with verification. The value of this platform for what you pay is amazing. It seems very easy to use and user friendly. Cons I haven't had any cons as of yet. Like I said I am new to using the platform and have not yet booked anything. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Mark C. Owner Consumer Services ### "TLDOM Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 September 8, 2026 its been good and easy to use. its easy for staff to use. the app is easier to use now with admin features Pros the team and client management. Makes it easier to management my employees. its easier to manage payroll as well Cons the lack of CRM and ability to add other connectors like 3rd party apps. I wish you could add more automation Alternatives considered [PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Reasons for choosing Time To Pet it more developed for pet sitting and DOg walking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Michelle C. Cat Sitter Consumer Services ### "A great hub for organizing your pet care business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 31, 2026 I am satisfied with the many functions and customer support. I wish messaging with clients was smoother like texting but it is nice to keep records of your convos. I am a cat sitter who sends lots of photos. Pros Time To Pet is great software for keeping neat records of transactions and customer information. I appreciate the customer support I have needed a few times, mostly when setting up. The software helps me maintain a professional appearance with my clients. Cons 1\. I wish the site was easier to navigate. I am a visual learner so all of the sections are a little overwhelming. Just a little bit. 2. When messaging clients, I wish it was a one click process and not having to return to the screen where it says "client details" 3. The fee per month is a little high when just starting out with few clients. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2026 Hi Michelle – Thanks so much for sharing your experience! We're glad to hear Time To Pet helps you stay organized and maintain a professional experience for your clients, and that our support team has been helpful along the way. We also appreciate your feedback on navigation, messaging, and pricing and will be sure to pass it along to our team! LA Lissinia A. Owner Health, Wellness and Fitness ### "Satisfied Customer" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 24, 2026 My overall experience with Time To Pet has been pleasant. Although, I have been in business only for a few days. My experience during the trial run was great, that's why I moved forward with activating my account. Pros One of the features I like most about Time To Pet is the ability to send a report card to pet parents after the service has been provided. Cons I wish the application had the ability to track routes, so that business owners had the ability to cluster appointments based on clients' addresses. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2026 Hi Lissinia – Thanks so much for sharing your experience! We're glad to hear you're enjoying Time To Pet, especially the report cards, and that your trial experience helped you feel confident moving forward. We also appreciate the feedback on route tracking and appointment clustering and will pass that along to our team! BW Bree W. Owner of a pet sitting business Consumer Services ### "The Best Pet Business SOFTWARE!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 19, 2026 excellent easy to use. very helpful customer service. I loved the onboarding video calls. That was priceless to get my business running smoothly. My customers like the software too. Pros I love time to pet. The software if fantastic and does everything I need for my pet sitting business. And the customer service from staff is a 10 star review and it's FREE. They help me all the time and I couldn't run my business without this software and the staff are very key to my success. Cons I don't have anything I don't like. The software is great. And does everything I need. Love it so much Switched from [Housecall Pro](https://www.capterra.com/p/140363/HouseCall-Pro/) it didn't do anything I needed and was driving me crazy. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2026 Hi Bree – Thanks so much for sharing your experience! We're so glad to hear Time To Pet has become such an important part of your business and that you've had such a great experience with our team. It's wonderful to hear that onboarding helped you get up and running smoothly too. We really appreciate your kind words! AB Ashliegh B. Dog walking and sitter Consumer Services ### "Excellent software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2026 1000% would recommend. Nothing negative to say. So easy to use back office, they always respond within a good time frame. Pros Value for money, anyone who ever complains about the cost I don't really understand given this organizes everything to do with my business. Our owners love it, I love it and so do the other walkers. Easy to use also! Cons I wish I could set contracts up for my walkers to easily sign. I love that I can do this with my customers. But would be awesome to keep contractors forms on here with the ability to sign as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor September 9, 2026 Hi Ashliegh – Thanks so much for sharing your experience! We're glad to hear Time To Pet helps keep your business organized and that you and your team find it easy to use. We also appreciate the feedback on contractor forms and e-signatures and will pass that along to our team! SF Shannan F. CEO and Founder Consumer Services ### "A must have for any pet care business!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 4, 2026 Overall, it has been great. It has made things so much easier. There is less on my mind about what I need to do for the company. It is just my wife and I, so this has been an extremely easy transition from doing it as a fun side gig, to it being our second job with out own company. Pros Hands down the best part of Time To Pet is the ease of use for both myself as the owner and from what my clients have told me about using the software. Cons I understand having to pay extra for having workers under you, but it isn't exactly friendly when there is a team of owners. I have to pay extra for my wife to use the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 10, 2026 Hi Shannan – Thanks so much for sharing your experience! We're glad to hear the software has made things easier for both you and your clients, especially as you've grown from a side gig into your own business. It's great to know it’s taken some of the day-to-day stress off your plate and helped you feel more organized. DN Diana N. Owner Veterinary ### "Five Star Customer Service (and Rocky, too!)" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 30, 2026 Overall, I'm very pleased that I chose to use Time To Pet. It lends credibility to my LLC and saves me a lot of time that would otherwise be spent manually tracking clients, visits, payments, and so much more. Pros Their customer service is excellent, including their AI assistant, Rocky. Rocky almost always answers my questions accurately and promptly, and provides relevant links and screenshots, which saves me tons of time! If Rocky doesn't know the answer, I get connected to a human during business hours. I have sometimes even received resolution from a human outside of business hours. Essentially, I hear from customer service as soon as practical - if not sooner. And they always go above and beyond, such as providing links to learn about alternative solutions when more than one may apply to the given scenario. Cons They allow users to submit feature requests (another pro, actually). I've submitted one to enable chat reactions within the client conversation section of the portal. I believe this feature would mirror the typical texting experience and prevent both the awkward non-response and the otherwise unnecessary text reply. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor August 10, 2026 Hi Diana – Thank you for such a thoughtful review! We're so glad to hear Rocky and our support team have been able to save you time and get you the answers you need, whether it’s through helpful resources or one-on-one support. It's great to know the software is also helping you spend less time on administrative tasks and more time running your business. [View all Reviews](https://www.capterra.com/p/144329/Time-To-Pet/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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