---
title: "Time To Pet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Time To Pet Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more."
source_url: "https://www.capterra.com/p/144329/Time-To-Pet/"
page_type: "product"
language: "en"
publication_date: "2026-10-27"
---

# 

 Time To Pet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Time To Pet

## What is Time To Pet?

Trusted by over 4,000 of the world’s most successful pet sitting and dog walking businesses, Time To Pet is modern software built to help you run your business with ease. Time To Pet brings everything together in one place, including scheduling, invoicing, payments, and client and staff management. Pet sitters and dog walkers can stay organized with GPS tracking, visit report cards, and real-time updates, while clients can easily book visits, receive updates, and stay connected through a mobile app. With fast onboarding and tools designed for busy on-the-go businesses, Time To Pet helps pet sitters and dog walkers save time, stay organized, and deliver a better client experience. Start your free trial today!

## What is Time To Pet used for?

[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)

Overall rating

Based on 303 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$25

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Time To Pet alternatives

Highest Rated

[4.8 (61)](https://www.capterra.com/p/203713/Paw-Partner/reviews/)

Starting price

$44.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (225)](https://www.capterra.com/p/93413/DaySmart-Pet/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

Starting price

$94.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.8 (21)](https://www.capterra.com/p/10020167/Goose/reviews/)

Starting price

$200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144329/Time-To-Pet/alternatives/)

## FAQs about Time To Pet

Overview

### What problems does Time To Pet solve?

Time To Pet solves fragmented pet-care operations by centralizing client and pet records, service requests, scheduling, staff assignments, billing, payments, and team communication. It helps dog-walking and pet-sitting owners, office managers, and field caregivers prevent missed visits, billing and payroll errors, outdated care instructions, and lost client updates while providing visit reports, photos, and GPS-based accountability.

Answer based on 233 reviews

Overview

### Which roles and teams benefit most from Time To Pet?

Time To Pet is most used by pet care business owners, operators, and executives who manage scheduling, client communication, invoicing, and day-to-day operations. Pet sitters and dog walkers use it to view assignments, share visit updates, and track care details, while office and general managers coordinate staff schedules and customer records.

Answer based on 278 reviews

Overview

### What company size and industries is Time To Pet built for?

Time To Pet is built for small pet care businesses, which represent 98% of reviewers, especially in Consumer Services (46%). It also serves Veterinary organizations (27%) and Individual & Family Services providers (10%), from solo professionals to companies with 50+ staff. Its most common use case is pet sitting, reported by 77% of reviewers.

Answer based on 294 reviews

Features and Usability

### What are the key features of Time To Pet?

Time To Pet includes calendar management and scheduling to organize appointments and help prevent double booking. It provides client management with customizable client and pet information, plus billing and invoicing with electronic payments. Alerts and notifications keep staff informed about service requests, client needs, and late appointments.

Answer based on 21 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Time To Pet offers Lite at $25/month, Solo at 50/month, Team at 40/month plus 16/month per active staff member, and Facility at 80/month. A free 30-day trial is available. Reviewers generally find it affordable, though solo businesses and expanding teams report costs can become expensive as staff numbers grow.

Answer based on 30 reviews

Integrations

### Which third-party tools and platforms does Time To Pet integrate with?

Time To Pet integrates with six third-party tools: Stripe for payment processing, QuickBooks Online for accounting, and Google Calendar and Microsoft Outlook for scheduling. It also connects with Dropbox for file storage and Zapier for linking workflows with other supported applications. Reviewer feedback specifically confirms Stripe and QuickBooks Online.

Answer based on 19 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Time To Pet?

Time To Pet offers live online sessions, webinars, documentation, and video tutorials to support team training. Reviewers say clients and nontechnical users can get started quickly with tutorials and intuitive scheduling, while administrators may need more time to master the platform’s many features, customizations, service setup, and workflows. Responsive support helps resolve questions.

Answer based on 24 reviews

Getting Started and Support

### What customer support options does Time To Pet offer, and how do users rate the experience?

Time To Pet offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users commonly report quick, knowledgeable, and friendly responses, with help articles and videos resolving many questions. Some users say support can feel less personal than before or require scheduling for direct assistance, while the platform’s learning curve prompts frequent help requests.

Answer based on 148 reviews

Invoicing

### How does Time To Pet handle invoicing for pet care businesses?

Time To Pet connects scheduled services to client invoices, making billing and payment collection easier for pet care businesses. Owners value automated invoices, bulk billing, tipping, payment options, and QuickBooks integration. Some businesses need more flexible invoice schedules, simpler multi-invoice payment entry, or more detailed payment reporting.

Answer based on 68 reviews

## Who uses Time To Pet?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 216 Pet Sitting reviews

Capterra data shows that buyers of pet sitting software rank the following features as their top priorities:

-   **Appointment Management** (**71%** of reviewers rated this feature as critical)
-   **Scheduling** (**74%**)
-   **Customer Database** (**71%**)

Time To Pet supports all three features that reviewers rate most highly: **Appointment Management**, **Scheduling**, and **Customer Database**. Together, these capabilities help pet sitting businesses coordinate bookings, manage staff and visit calendars, and keep client and pet information organized in one place, allowing teams to deliver reliable service and respond to customer needs more efficiently.

Appointment Management

4.9 (43)

60.47% of 43 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Scheduling

4.8 (40)

67.50% of 40 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Mobile Access

4.7 (32)

65.63% of 32 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Management

4.7 (56)

64.29% of 56 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Billing & Invoicing

4.7 (43)

67.44% of 43 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Management

4.7 (46)

71.74% of 46 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Time To Pet 93 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animal Database: A repository of information about animals in an organization's care
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customer Service Management: Manage relationships with customers and address customer concerns
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Time Clock: Tracks the time an employee has worked
- Event Calendar: A list of events with their respective dates
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- GPS Check-in/Check-out: Remote check in/out based on location
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Grooming: Mobile pet grooming business that can work from different locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Notes Management: Allow users to create, edit, and sort multiple notes
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pet Birthday Tracking: Saves and tracks pet birthdays
- Pet Grooming: For pet grooming businesses
- Pet Profiles: Records vital care information such as habits, instructions, meds, schedules
- Photo Updates: Provides real-time updates in the form of photos
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- SMS Messaging: Send messages via SMS
- SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices.
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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Features

4.7 (300)

4.7

Based on 300 reviews

## Pricing

Value for money

4.8 (290)

Free Trial

[View pricing plan details](https://www.capterra.com/p/144329/Time-To-Pet/pricing/)

Lite

$25.00

Flat Rate,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration

Solo

$50.00

Flat Rate,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Videos
-   Integrations
-   Email Marketing
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration

Team

$40.00

Other,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Time Off & Leave Management
-   Permissions Management
-   Pay Reports
-   +$15/month Per Active Staff
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration
-   Videos
-   Integrations
-   Email Marketing

Large Team

Contact Vendor for Pricing

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration
-   Videos
-   Integrations
-   Email Marketing
-   Time Off & Leave Management
-   Permissions Management
-   Pay Reports

Facility

$79.00

Flat Rate,Per Month

It includes:

-   Invoicing
-   Scheduling
-   Boarding
-   Pay Reports
-   Unlimited Support
-   Unlimited Invoices
-   Unlimited Clients
-   Daycare
-   Permissions Management
-   Email Marketing
-   Integrations
-   Videos
-   Free Data Migration
-   Free Onboarding
-   Payments

Value for money

4.8 (290)

4.8

Based on 290 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (288)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (288)

4.9

Based on 288 reviews

## User reviews

Overall rating

4.9

Based on 303 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(271)

4(26)

3(3)

2(2)

1(1)

Mentioned topic

Recent reviews first, then most helpful

Tony L.

Owner/Admin

### "Time To Pet Makes Scheduling and Auto-Charging Effortless"

5.0

November 4, 2026

Pet care service scheduling. It would be impossible without it.

Pros

Very flexible for scheduling. We run a dog walking/sitting business with 10+ part-time walkers and 50+ clients. Some clients are 2x/day, 7 days/wk, and some are occasional. Varying times, varying services. Time To Pet makes it pretty easy to schedule and re-schedule when things change! Connection with Stripe means auto-charging. I use Paychex for payroll but they do have their own if you want an all-in-one. The latest version of the mobile app is very good for both walkers and for admin. Reporting is good, AI chatbot is very useful, and support is responsive and knowledgeable. Price is right.

Cons

I've managed to find ways to do just about everything I need.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Best Customer Support Team!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 4, 2026

I've been using Time To Pet for many years and have used most of the features. It is the hub of my business, and I couldn't operate efficiently without it.

Pros

Time to Pet Customer Support is excellent. They respond promptly and explain features thoroughly or help resolve issues.

Cons

This platform has very few cons. There are a few nice-to-have features I'd like to see. From something as simple as a client list alphabetized by the client's last name to something more technical, like AI proofreading visit reports.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

CEO

Used the software for: 3-5 years

### "The best pet sitting/dog walking software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 2, 2026

My overall experience with Time to Pet is very positive. I've had it since we opened almost 5 years ago. We couldn't run our business without it.

Pros

I love that it is our all in one hub for my pet sitting/dog walking business. TTap handles billing, scheduling, staff time cards, staff time off and invoicing.

Cons

Some of the updates take a little long to come out. I understand that things take time but I wish the updates or new features would come out a little quicker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "You won't regret getting Time To Pet!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2026

Overall, I love Time To Pet and how customizable it is. Everything is cohesive and works well for me and my clients.

Pros

Time To Pet make it easy to view and manage our schedule. It is also essential for keeping pet and client notes organized and easy to view while in the field. Having everything in one place is super convenient and makes my life as a business owner so much easier! My clients also love how easy it is to use.

Cons

I do wish text messaging was included instead of an additional charge. I also wish the report cards would show the expanded view with the time stamps and checkboxes to the clients without them habing to click "show details". A built in link for google reviews that sends out after services would also be cool.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Founder

Used the software for: 3-5 years

### "What’s Not to Love?"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 30, 2026

I love it! TTP helps me perform my duties as both the pet sitter and admin. My clients love it, too!

Pros

It’s total functionality! Communication, billing, scheduling, etc! It’s easy to use and affordable!

Cons

I didn’t get approved for texting: biz name long/ didn’t completely fit on gov’t document submitted.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner and Principal Pup Pal

Used the software for: Less than 1 year

### "Less Admin, More Time for Dogs, Customer Service"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2026

Time To Pet has been such a gamechanger since implementing in February! It's an essential part of running my dog boarding and daycare business. Having scheduling, pet information including vaccination records, invoicing, and payments centralized in one place saves me time and helps me stay organized, so I can devote as much of my time to taking care of my dog pack. I’d love to see a more intuitive boarding booking experience and stronger marketing automation. That said, I’m excited about the Critter integration. It’s something I’d been hoping for since discovering Critter this summer! Lastly, I can't say enough about how great TTP's customer support has been. Extremely helpful and fast to reply!

Pros

Time To Pet helps me manage my home-based small-group, cage-free dog boarding and daycare business without spending my whole day on administrative work. Having scheduling, client conversations, pet information, invoices, and payments in one place is a huge help. Frankly, without TTP streamlining all this, no way I could operate my business on my own effectively. Clients can upload vaccination records and communicate with me through the portal, and I can keep track of bookings and payments much more easily. It’s an essential part of running my business. TTP's customer support is exceptional as well!

Cons

Booking dog boarding could be more intuitive for clients. People are used to entering their trip’s start and return dates because that's the common user experience in other travel portals, but Time To Pet requires them to think in terms of which nights their dog needs care. So, without training, almost all clients would book an extra night of boarding and seeing the higher price may decide not to book, when they wouldn't actually be charged boarding on the pick up day. That creates confusion and extra back-and-forth. The marketing automation is also very basic. Without dynamic fields for essentials like pet names, I can’t really rely on it for personalized client outreach. All that being said, for $50/month I receive incredible value! These would be nice but having all the other features I mentioned in what I like most is huge for such a low price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Great Support with Room for Software Improvement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 22, 2026

Overall, Time To Pet has been helpful for keeping scheduling, client communication, and pet care information organized in one place. Their customer support is one of the strongest parts of the platform and has always been responsive and helpful. My biggest frustration is the lack of customization and the outdated feel of some parts of the software. There are several areas where more flexibility and a more modern interface would make the platform much easier to use day to day.

Pros

Time To Pet has wonderful customer support with quick, helpful responses whenever I have a question or run into an issue.

Cons

The limitations of the software can be frustrating at times, especially when there are features or customizations that would make day-to-day operations easier but aren’t currently available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Peace of Mind in Running of my Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 22, 2026

I have been with Time To Pet many years. Tried to other companies before them and will never try anyone new. It is so great to feel secure that my business is managed by the software so completely. I know if there is ever a problem it alerts me immediately. The invoicing is so easy to use as well. Lets me know who needs to be invoices and who is late. My clients love the details and organization of the software. Making them have as much peace of mind as me. Customer support is quick and always get back to me quickly. Answering any problem I may be having. What I get with this software is well worth the money I spend. I will not try anyone else.

Pros

I love the way the company has the software set up including many details I need to do business. The fields of the clients and pets information lets me know I have all the information I need.

Cons

There is so much capabilities on Time To Pet I don't know everything it has to offer. I would love to have the time to learn more about what Time To Pet offers within the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: Less than 1 year

### "Amazing Value"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2026

We used two other programs before and this is by far the best. Easy to use and so easy to find answers when we get stuck.

Pros

Easy of use, easy of billing and customers find it easy to use. Great value and great support. The AI chat is great!

Cons

Option for a custom app. This is by far a deal breaker but if there was one options to add this would be it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Owner

Used the software for: 3-5 years

### "Near Perfection"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 14, 2026

I couldn't be happier! Time to Pet is amazing! I really am blown away by their customer service as well! I feel this needs to be pointed out, as they go above and beyond to help their clients

Pros

I have used Time to Pet since I started my company. I am constantly reminded that this was the best purchase I've made for my business! The ease of use, their customer service, and the sheer number of things it does, never ceases to amaze me! My clients love it, too! They also regularly update the app and add new and beneficial features that constantly improve upon an already stellar app! I will always use Time to Pet for and to help run my business

Cons

It's not a 'least,' but a couple very small recommendations to change a couple things for visual representation. They heard me and allowed me to submit a software recommendation feature

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/144329/Time-To-Pet/reviews/)

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