---
title: "Time To Pet Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Time To Pet Software - reviews, pricing plans, popular comparisons to other Pet Sitting products and more."
source_url: "https://www.capterra.com/p/144329/Time-To-Pet/"
page_type: "product"
language: "en"
---

# 

 Time To Pet Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Time To Pet

## What is Time To Pet?

Trusted by over 4,000 of the world’s most successful pet sitting and dog walking businesses, Time To Pet is modern software built to help you run your business with ease. Time To Pet brings everything together in one place, including scheduling, invoicing, payments, and client and staff management. Pet sitters and dog walkers can stay organized with GPS tracking, visit report cards, and real-time updates, while clients can easily book visits, receive updates, and stay connected through a mobile app. With fast onboarding and tools designed for busy on-the-go businesses, Time To Pet helps pet sitters and dog walkers save time, stay organized, and deliver a better client experience. Start your free trial today!

## What is Time To Pet used for?

[Pet Sitting](https://www.capterra.com/pet-sitting-software/)[Kennel](https://www.capterra.com/kennel-software/)[Pet Grooming](https://www.capterra.com/pet-grooming-software/)

Overall rating

Based on 275 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

$25

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Time To Pet alternatives

Highest Rated

[PetPocketbook](https://www.capterra.com/p/216597/PetPocketbook/)

[4.9 (127)](https://www.capterra.com/p/216597/PetPocketbook/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (77)](https://www.capterra.com/p/143168/Kennel-Booker/reviews/)

Starting price

$94.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (107)](https://www.capterra.com/p/142461/Pawfinity/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (103)](https://www.capterra.com/p/150449/ProPet/reviews/)

Starting price

$49.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/144329/Time-To-Pet/alternatives/)

## FAQs about Time To Pet

Overview

### What problems does Time To Pet solve?

Time To Pet solves chaotic pet-care operations by replacing scattered client records, manual scheduling, disconnected invoicing, and missed communication with one system. Pet sitting owners, dog walking teams, office admins, and field staff use it to prevent billing errors, track visits with GPS, share care updates, and keep clients self-service and informed.

Answer based on 242 reviews

Overview

### Which roles and teams benefit most from Time To Pet?

Time To Pet is most used by pet care business owners, presidents, founders, and general managers who need to run scheduling, client communication, invoicing, and staff oversight in one system. Pet sitters and dog walkers benefit from streamlined visit management, mobile updates, and reliable service tracking in daily field operations.

Answer based on 256 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Time To Pet built for?

Time To Pet is built for pet care businesses of all sizes, but 98% of reviewers are small businesses, mainly in Consumer Services at 46%. It also serves Veterinary practices at 27% and Individual & Family Services at 11%, with pet sitting the most common use case at 74%.

Answer based on 272 reviews

Features and Usability

### What are the key features of Time To Pet?

Time To Pet includes core pet care operations such as client management, scheduling, invoicing, and payment processing, plus differentiators like the client portal, pet profiles, GPS check-in/check-out, and chat/messaging. Reviewers also highlight customization with custom fields and forms, along with payroll tracking and reporting tied to scheduled services.

Answer based on 156 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Time To Pet starts at $25/month for the Lite plan, with Solo at 50/month, Team at 40/month plus 16 per active staff member, and Facility at 80/month. A free 30-day trial is available. Reviewers often call it affordable and worth it, but say per-staff pricing can get expensive as teams grow.

Answer based on 29 reviews

Integrations

### Which third-party tools and platforms does Time To Pet integrate with?

Time To Pet integrates with Stripe for payments and billing, QuickBooks Online and QuickBooks Desktop for accounting, Dropbox for file backup, and calendar tools including Google Calendar and Microsoft Outlook. It also connects through Zapier, giving broader access to additional apps beyond its core payment, finance, storage, and scheduling integrations.

Answer based on 22 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Time To Pet?

Time To Pet offers live online sessions, webinars, videos, and documentation for team training. Reviewers say staff can get started quickly with tutorials and help content, including nontechnical users, while owners and admins often need more time to learn customizations, service setup, and the platform’s full feature set.

Answer based on 23 reviews

Getting Started and Support

### What customer support options does Time To Pet offer, and how do users rate the experience?

Time To Pet offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as fast, knowledgeable, and helpful, with answers commonly arriving within hours. Help articles and tutorials ease the learning curve, though some users mention occasional stock responses or frustration during technical issues.

Answer based on 147 reviews

Invoicing

### How well does Time To Pet handle invoicing?

Time To Pet simplifies invoicing for pet care businesses by tying bills directly to schedules, payments, and client records. Many owners and admin teams value the automation, client portal, and QuickBooks connection, though some want more billing frequency choices, easier multi-invoice payment handling, and more flexible financial reporting.

Answer based on 68 reviews

## Who uses Time To Pet?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 206 Pet Sitting reviews

Capterra reviewers point to these as the top priorities when choosing pet sitting software:

-   **Appointment Management** (**70%** of reviewers rated this feature as critical)
-   **Scheduling** (**74%**)
-   **Customer Database** (**70%**)

Time To Pet supports all three features buyers value most: Appointment Management, Scheduling, and Customer Database. Together, these capabilities help pet sitting businesses organize bookings, manage staff and visit calendars, and keep client and pet records in one place, allowing teams to deliver reliable service and stay on top of daily operations.

Appointment Management

4.9 (25)

36.00% of 25 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Scheduling

4.7 (23)

43.48% of 23 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Mobile Access

4.7 (25)

56.00% of 25 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Calendar Management

4.7 (35)

45.71% of 35 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Billing & Invoicing

4.7 (26)

46.15% of 26 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Client Management

4.6 (28)

53.57% of 28 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Time To Pet 93 features

### All Features
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Animal Database: A repository of information about animals in an organization's care
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Appointment Scheduling: Schedule appointments via a calendar
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Backup: Data is backed up automatically to prevent data loss
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Credit Card Management: Financial system that helps create and manage physical/digital credit cards and track transaction activities
- Credit Card Processing: Accept and process credit card transactions
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Accounts: Record customer information, purchase history, and other notes
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customer Service Management: Manage relationships with customers and address customer concerns
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Customization: Create labels for products that contain required information such as colors, sizes, dates, etc.
- Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email Reminders: Reminders sent via email
- Email Templates: Pre-made examples and templates for emails
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Time Clock: Tracks the time an employee has worked
- Event Calendar: A list of events with their respective dates
- Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability
- Forms Management: Store, manage and track all forms in a centralized location
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- GPS Check-in/Check-out: Remote check in/out based on location
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Grooming: Mobile pet grooming business that can work from different locations
- Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service
- Notes Management: Allow users to create, edit, and sort multiple notes
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Booking: Book meetings and appointments through a website or digital platform
- Payment Processing: Accept, record, and reconcile financial transactions
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Personalization: Adjust communications based on previous interactions or personal preferences
- Pet Birthday Tracking: Saves and tracks pet birthdays
- Pet Grooming: For pet grooming businesses
- Pet Profiles: Records vital care information such as habits, instructions, meds, schedules
- Photo Updates: Provides real-time updates in the form of photos
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Receipt Management: Upload, track, and submit receipts in a central database
- Records Management: Ability to record, store, update, and retrieve information
- Recurring Appointments: Schedule repeating appointments based on a duration of time
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Service Catalog: Database containing accurate and up-to-date information on all operational services
- SMS Messaging: Send messages via SMS
- SMS Notifications: Set-up SMS-based notifications and alerts for mobile devices.
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site

---

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We can help you find the software with the features you need.

Features

4.7 (274)

4.7

Based on 274 reviews

## Pricing

Value for money

4.8 (264)

Free Trial

[View pricing plan details](https://www.capterra.com/p/144329/Time-To-Pet/pricing/)

Lite

$25.00

Flat Rate,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration

Solo

$50.00

Flat Rate,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Videos
-   Integrations
-   Email Marketing
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration

Team

$40.00

Other,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Time Off & Leave Management
-   Permissions Management
-   Pay Reports
-   +$15/month Per Active Staff
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration
-   Videos
-   Integrations
-   Email Marketing

Large Team

Contact Vendor for Pricing

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration
-   Videos
-   Integrations
-   Email Marketing
-   Time Off & Leave Management
-   Permissions Management
-   Pay Reports

Facility

$80.00

Flat Rate,Per Month

It includes:

-   Unlimited Clients
-   Unlimited Invoices
-   Unlimited Support
-   Daycare
-   Boarding
-   Scheduling
-   Invoicing
-   Payments
-   Free Onboarding
-   Free Data Migration
-   Videos
-   Integrations
-   Email Marketing
-   Permissions Management
-   Pay Reports

Value for money

4.8 (264)

4.8

Based on 264 reviews

## Integrations

[

Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (262)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (262)

4.9

Based on 262 reviews

## User reviews

Overall rating

4.9

Based on 275 reviews

Filter by rating

5(246)

4(23)

3(3)

2(2)

1(1)

Mentioned topic

Sorted by most recent

SF

Shannan F.

CEO and Founder

Consumer Services

### "A must have for any pet care business!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 4, 2026

Overall, it has been great. It has made things so much easier. There is less on my mind about what I need to do for the company. It is just my wife and I, so this has been an extremely easy transition from doing it as a fun side gig, to it being our second job with out own company.

Pros

Hands down the best part of Time To Pet is the ease of use for both myself as the owner and from what my clients have told me about using the software.

Cons

I understand having to pay extra for having workers under you, but it isn't exactly friendly when there is a team of owners. I have to pay extra for my wife to use the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 10, 2026

Hi Shannan – Thanks so much for sharing your experience! We're glad to hear the software has made things easier for both you and your clients, especially as you've grown from a side gig into your own business. It's great to know it’s taken some of the day-to-day stress off your plate and helped you feel more organized.

DN

Diana N.

Owner

Veterinary

### "Five Star Customer Service (and Rocky, too!)"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2026

Overall, I'm very pleased that I chose to use Time To Pet. It lends credibility to my LLC and saves me a lot of time that would otherwise be spent manually tracking clients, visits, payments, and so much more.

Pros

Their customer service is excellent, including their AI assistant, Rocky. Rocky almost always answers my questions accurately and promptly, and provides relevant links and screenshots, which saves me tons of time! If Rocky doesn't know the answer, I get connected to a human during business hours. I have sometimes even received resolution from a human outside of business hours. Essentially, I hear from customer service as soon as practical - if not sooner. And they always go above and beyond, such as providing links to learn about alternative solutions when more than one may apply to the given scenario.

Cons

They allow users to submit feature requests (another pro, actually). I've submitted one to enable chat reactions within the client conversation section of the portal. I believe this feature would mirror the typical texting experience and prevent both the awkward non-response and the otherwise unnecessary text reply.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 10, 2026

Hi Diana – Thank you for such a thoughtful review! We're so glad to hear Rocky and our support team have been able to save you time and get you the answers you need, whether it’s through helpful resources or one-on-one support. It's great to know the software is also helping you spend less time on administrative tasks and more time running your business.

BG

Bethe G.

Pet Sitter, Dog walker, Administrator

Consumer Services

### "some pros & cons"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 29, 2026

Very good experience - I wish I had the time to learn more of the tools. Im sure I could be doing things faster and better.

Pros

I value the customer support when I do have questions. My favorite part of time to pet is the invoicing/ billing. Weather the customer books online or don't - it's still easy and neat.

Cons

I wish there was a giant area to pop up to say when we are out of town or booked. No one sees the small area where its located. OR even the option to make the Font Larger. I also wish there was a Zelle or Venmo option to pay right in the program

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 10, 2026

Hi Bethe – Thanks so much for the great review! We're glad to hear invoicing and billing have made managing payments simple, and that our support team is there when you have questions. We appreciate your feedback and hope you get the chance to explore even more of the tools as you have time!

Matthew W.

Owner

Consumer Services

### "Tremendous Petcare software at an unbeatable price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 13, 2026

My experience so far has been 10/10. The people working for Time to Pet have been extremely helpful as I transfer my business on to TTP. I am very pleased with the results so far!

Pros

Time to Pet is an incredible software that is easy to utilize at a tremendous price. There are so many helpful articles and videos that have gone such a long way for me as I transfer my business over to TTP. Not only that, but the customer support is second to none. Everyone is so nice and responsive! I feel as though this software will take my petcare business to the next level and I am so happy I chose Time to Pet!

Cons

I don't think I have anything negative to say about Time to Pet. If there's anything 'negative', I would say there's a lot to learn. But the folks at Time to Pet make it easy to learn everything and get you on track.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 10, 2026

Hi Matthew – Thank you so much for the fantastic review! We're thrilled to hear the articles, videos, and support team have made your transition a smooth one. It's great to know you're feeling confident with the software and excited about what it can do for your business. We're so happy to have you with us!

EM

Erica M.

Pet Sitter

Veterinary

### "Horrible Software, Does Not Send Notifications"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 26, 2026

Awful. I wish I could get a refund for all of the months I paid for their software while they failed to do the one thing the website was designed to do, notify me of new requests.

Pros

Nothing that I can think of, honestly. I really did not like this software at all. I was extremely disappointed as it did not do its job.

Cons

I received multiple new prospective client requests, but time to pet failed to notify me of them. All of my notifications were turned on so I should have received some sort of notification, but I received nothing. Not via email nor on the app. I only noticed the requests when I happened to log into the website on my laptop and noticed a notification icon in the top corner. By that point, two months had already passed since those requests had been submitted. This is devastating as a new business owner to learn that I missed out on several new clients due to the failure of a software that I was paying $25/month for. Use at your own risk.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Hi Erica – Thank you for sharing your feedback. We're truly sorry to hear about the issues you experienced with notifications, it's completely understandable how frustrating this must have been. We take situations like this very seriously and would like the chance to investigate what happened and see if we can help prevent it in the future. Please reach out to us directly at support@timetopet.com so we can work with you to address your concerns.

JM

julie M.

Dog walker

Human Resources

### "Very expensive and less user friendly "

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

April 8, 2025

I used time to pet for five years and although I miss the block days feature I am so happy I switched

Pros

I like that I could block days that we were unavailable

Cons

The cost was outrageous and I had to pay extra for each additional staff as well as paying all the credit card fees for the customers

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Hi Julie – Thanks for sharing your experience. We're glad the block days feature was helpful for you, and we appreciate your honest feedback regarding pricing and additional fees. We're always looking for ways to improve, and we're happy to hear that you were able to find a solution that works for you. If you ever want to check out updates or new features, you can reach us anytime at support@timetopet.com.

KR

Khris R.

Owner Sitter

Veterinary

### "Great Product for Pet Businesses"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 18, 2025

It works well and is easy to use. There is a lot of support.

Pros

It allows me to save time running my business by putting scheduling, messaging, client information and invoicing all in one place.

Cons

Challenging sometime to figure out what automations are going on.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 21, 2025

Thanks for the awesome review - we appreciate the support and the feedback!

LK

Leslie K.

Owner

Consumer Services

### "Solid Software - Price could use improvement"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

1/10

February 8, 2025

Time to Pet is easy to use. When I was working for a pet care company, we used this software for the five years I was there. Access to client information was simple as well as schedule completion. I also used some of the admin side of things when I was testing it for my personal company. I chose a different software instead that’s affordable and has great customer service.

Pros

Profile customization and streamed onboarding process.

Cons

Cost for additional users was high at $15/mo per person. It’s essential to keep overhead costs low for us to continue paying our contractors their fair wages. Time to Pet doesn’t have enough additional features to justify those costs compared to other products.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 27, 2026

Hi Leslie – Thanks for sharing your feedback! We're glad Time To Pet has been easy to use and helpful for accessing client info and managing schedules. We appreciate your honest input on pricing and feature needs, as it helps us continue to improve. If you ever want to explore updates or new features, you can reach us anytime at support@timetopet.com.

KD

Kim D.

Owner

Consumer Services

### "Best Pet Sitting Software in the Industry"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 8, 2024

The onboarding process with Time To Pet was seamless in helping me transition from another pet sitting software company. Their support team is always there to answer any questions. They treat their customers like family.

Pros

Time To Pet saves me so much time running my business. It has a ton of features all in one system, so I don't have to switch between multiple platforms. I can keep track of client/pet data, communicate with clients and staff internally and do all of my invoicing in Time To Pet. Scheduling is a breeze and frees up time for me grow my business. I also love that Time To Pet is continuously adding new features.

Cons

Time To Pet offers so many features, so there was a learning curve at first. Well worth the investment.

Switched from

[Pet Sitter Plus](https://www.capterra.com/p/132783/Pet-Sitter-Plus/)

Lack of features including an app, ability to schedule emails, internal communication with staff/clients and texting ability.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 13, 2024

Thanks for the feedback and the support! We appreciate it!

GK

Greer K.

Owner of Pet Care Business

Veterinary

### "TimeToPet is an awesome pet care software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 24, 2024

My overall experience has been great! TimeToPet's software has been a perfect fit for my business needs and they even have features that I didn't know I needed but that are so helpful!

Pros

Their team is so responsive and helpful! And they have super useful articles that explain clearly how to do things online and in the app. Any time I don't know how to do something there's an article or person to help!

Cons

No complaints yet and I've been using their service almost a year!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 29, 2024

Thanks for the awesome review - we appreciate your support!

[View all Reviews](https://www.capterra.com/p/144329/Time-To-Pet/reviews/)

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