Who Uses This Software?

Apart from digital marketing agencies and SMBs in the US, Western Europe, and India, a lot of our paying customers are from Germany and Russia since we target their social platforms as well.


Average Ratings

165 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    Starter: Free Individual: $10 Professional: $30 Team: $50 Agency: $100
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SocialPilot
  • socialpilot.co
  • Founded 2014
  • India

About SocialPilot

Manage all of your major social media accounts and improve your social media efficiency on one platform with automated post scheduling and many other unique features. SocialPilot is a social media scheduling and marketing tool for social media professionals and digital marketers! Schedule your posts to social media networks like Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram, Vk, Tumblr and Xing.


SocialPilot Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

SocialPilot Reviews Recently Reviewed!


Capterra-loader

The best tool in our social media arsenal hands down.

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.

Cons: If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!

Overall: The benefits are on going, the best part was the ease of onboarding team members and the high level of support we continue to receive from SocialPilot's team. Significant increase across the board in social engagement, increase in followers and conversion from social to our primary destinations.

Vendor Response

by SocialPilot on January 10, 2018

Hi Christopher,

Wow! You are awesome!! Such an amazing review from our user is more than valuable to us. You have appreciated SocialPilot in such a wonderful way. Thanks so much. Glad to know SocialPilot proves to be the one platform you would love to use for your social media marketing.

We know listening and monitoring are quite needful. We'll surely have a word with the developers about this.

Regards,
Manvi

Simple and Cheap Social Media Management Software

Dec 09, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Social Pilot cheaper than most SM Management software in the market, and can be a cheaper alternative to Buffer and HootSuite.

Cons: I really dislike the fact that my "country" supports the free plan and paying for upgrades but doesn't support the free trial.

Overall: Social Pilot is a simple social media management tool, I decided to sign up for the free plan to get a feel of the software, in comparison to other SM Management tool.

The signup process was easy and I linked my Tumblr, Facebook page, and twitter profile, after which I added my daily posting schedule to each SM account. I liked the Pinterest and Instagram option available. Other accounts SM profiles allowed includes: LinkedIn, Google +, VK and Xing. Social pilot works like buffer and Hootsuite.

To test the feeds feature I had to upgrade my account or start a free trial, sadly, I couldn¿t start a trial because of¿ ¿Sorry trial membership is not available in your country.¿ It seems rather ridiculous that upgrades are allowed in my country but the trial isn¿t?

I can¿t say I¿ve had this experience with any other SM Manager.

The content curation didn¿t really provide me with relevant posts as I was testing this on my book blog and there wasn¿t any entertainment or literature option among the suggested posts categories.

In comparison to other social media managers such as Buffer, Hootsuite, Swift Social and others, Social Pilot doesn¿t really stand out. Its strong point, however, is its cheap price, the basic plan is $4.99 compared to buffer and HootSuite's $9.99. And while I think it has a lot of potential, it still needs a unique feature that would distinguish it from other softwares in the market.

Vendor Response

by SocialPilot on December 09, 2016

Hi Abigail

Thanks for sharing your review. The reason for not having a trial in few countries is that, we have some past spamming history from such specific country users. A genuine user's like you, send us a support request for trial activation and we normally activate that. Feel free to email us if you want to access the trial.

We have added many unique features like social media calendar, bulk scheduling, custom FB branding and we are still making our tool more usable.

Once again, thanks for our review. Keep sharing your feedback to our support email address and we are more than happy to answer you.

Great Scheduling Software

Mar 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The easy of use and the ability to have team members handle different social accounts and one team manager that can approve the posts.

Cons: I really would like to have more statistics in the software.

Overall: I've been using SocialPilot with my team as we've tested some other services that will help us schedule and review the publications we make on social media. After testing more than 7 different services, we will stay in SocialPilot (and that's why I'm doing this review).

Here are a few things I find interesting.

1) Scheduling on Instagram. Right now this is not possible in almost any platform, Instagram doesn't allow other apps to post on them. But the way SocialPilot does this is by reminding you at the time the publication must go, you then open the app and it copies the publication to your clipboard, you just go from the app to Instagram and everything is almost done, you just adjust and hit publish.

2) It allows me to moderate the posts. My SM crew can create the posts for every platform and me or the Social Media Manager can then review and approve the posts when they're ready, this allows us to plan ahead even two or three weeks in advanced.

3) Different team members and accounts. By having different members on my team, I can choose which member handles which social account, will helps me focus my resources in the most efficient way.

Overall I'll stick to SocialPilot and I really recomment giving it a try if you are in need of a social scheduling platform.

Recommendations to other buyers: Approve the posts from the app. It's really easy to just swipe right when you want to approve something.

Vendor Response

by SocialPilot on March 29, 2017

Hi Gustavo,

Woww!! That's a pretty much detailed appreciation! This delights and encourages us more to work hard and make it a better tool for you each day.

Glad to know Team & Collaborations feature is such of a use to you and is helping you ease out on your social media needs and increasing efficiency.

We will pass on your suggestion where you need more statistics!
We are working on analytics of other networks also. Stay tuned :)

Thanks,
Jimit

Capterra-loader

They've Got (Almost) Everything Right

Aug 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.

Cons: Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...

Overall: I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful.

Customer service was very helpful when I had difficulty connecting a certain account. Great since.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Scheduling is easy. I like how facebook and twitter posts are published by the program automatically. I also like the idea of having curated content available...however i think that it is stupid that I cannot use the search bar. I also like how I can use it from my phone which is very easy

Cons: i find it extremely inconvenient that instagram posts are not published automatically and that I need to do it from the app.

I also don't like how I can't schedule multiple pictures for either instagram or facebook. (especially when you are able to post multiple on the actual programs)

Finally, I think that it is ridiculous that I can have access to curated content...and not be able to search for it. It's very cheap of social pilot to do that especially when I pay for it. I shouldn't have to double the money out of my pocket to use the search bar. It's absolutely ridiculous.

Overall: I'm able to really improve our social media presence and reach.

Vendor Response

by SocialPilot on February 13, 2018

Hi Delaney,

Thanks for your review on SocialPilot. Glad to know you like how SocialPilot works and automates your posts.

The search box is a premium feature Delaney, so you will have to upgrade for it's usage and also Instagram has a restricted API so it doesn't allow any third party tool like SocialPilot to post directly to it. This is something Instagram handles and not in our hands.

We have recently released the multiple image posts feature on your dashboard. Please check to post multiple images to the supported platforms right from the SocialPilot dashboard.

Thanks & Regards,
Jimit

I've found it to be intuitive, easy to master and full of useful updates

May 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: This product works best for those that need a tool to monitor multiple social networks. It may not be all that useful for those who don't have more than one network. Utilize the scheduling and monitoring tools. Both are great functions of this tool.

Cons: There are size limitations to the image size you can post. As I shoot much of my work on a high-quality camera resulting in large size photos, it would be great to not have to edit them down before posting. (Note: This may be a limitation in the networks themselves, but I don't believe so.)

Vendor Response

by SocialPilot on June 02, 2017

Hi Deepesh,

Wow, that's a great review. Thanks so much for this appreciation.

Glad to know we have users like you who love SocialPilot.

We do allow high quality images here from SocialPilot Deepesh, it's that Twitter doesn't allow image size more than 3MB and Facebook also compresses the image size if they are like really high resolution.

Do let me know if you need anything further or you can just shoot up with your query at support@socialpilot.co

Thanks for staying with SocialPilot.
Jimit

Capterra-loader

This is the best auto-post tool I've used in the last 10 years. Traffic to my website is increased.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. I stepped right into it and found it to be user friendly. There was very little learning curve with this Software as a Service. The website layout made my user experience relatively stress-free, which is saying a lot for me. I look for excellence and value in my online products and SocialPilot does not disappoint me.

Over a six-week timeframe, my website traffic increased from almost nothing to almost 10,000 per month.

This is one of the best experiences I've had in my online career.

Warmly,

Susan Daniels

Cons: I can't use special characters. The app is slow moving on my devices. I usually use SocialPilot on my laptop but for Instagram I have to push the posts on my devices and the SocialPilot app is slower than other apps I used on the same devices. One device has less memory, one has a lot of memory, but it's the same on both - slow moving. I hope this helps.

Vendor Response

by SocialPilot on January 25, 2018

Hi Susan,

Thanks for such an amazing review on SocialPilot. Amazed to know you found SocialPilot the best tool you have used in the span of last 10 years, like wow! Great to hear that SocialPilot helped in increasing your website traffic.

About our mobile app, can you please update it to our latest version? We have improved it in our latest update. You can reach out to our support team if you are facing any issues further.

Regards,
Jimit

Capterra-loader

Simple and straightforward to use

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The "Group" function is great. You're able to assign social media accounts to their own group, so having a broad overview of what you're posting for each company on different platforms is only one click. I also enjoy the "Curated Content" which makes it easy to find relevant articles and links to share with your audience.

Cons: There's still some bugs that could be ironed out and some suggestions to take into consideration.

- No option to view empty queue spots on the calendar view

- No option to continually schedule posts to one social media account (you always have to click the account you want to publish to)

Overall: Affordable, easy to give clients access to their accounts and to give team members access to specific groups.

Vendor Response

by SocialPilot on January 30, 2018

Hi Beverly,

Thanks for your wonderful review on SocialPilot. Glad to know you find SocialPilot a simple tool to use and the features to be intuitive.

We'll definitely add these suggestions to our list.

Happy SocialPiloting
Regards,
Jimit

Great Value!

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: There's a learning curve, but once mastered the software is very easy to use. It is so convenient to be able to write a blog post AND schedule all the social media promos at one time. The calendar feature helps me visualize my post schedule and the drag and drop feature makes rescheduling extremely easy. I prefer to schedule rather than put posts into a queue but the times I've used the repeat post feature (publish X times in Y days) it has been easy to set up.

Cons: I gave up on trying to post to Google Plus (not a real hardship, but other bloggers may want this functionality). It would be nice to be able to bulk edit posts that were scheduled at the same time, but I've learned to be double check and edit BEFORE hitting publish.

Overall: Value for the money. Other schedulers with similar features are out of my budget. Now that I'm scheduling posts on a regular basis, I'm seeing starting to see more blog hits for social media. Without Social Pilot I wouldn't be able to do it.

Vendor Response

by SocialPilot on January 25, 2018

Hi Lydia,

Wow, that's an awesome review! Thanks for such an amazing review on SocialPilot. Really pleased to know SocialPilot is your go-to tool for fulfilling your social media needs and you are getting results too.

We'll surely add your suggestion to bulk edit posts that are scheduled for the same time.

Regards,
Jimit

SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?

Cons: If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).

The Best Modern Platform for Small Agencies

Jun 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This is an excellent solution for people who have multiple clients to manage. You can request access to your client's accounts, invite them to review posts and work on their own accounts, group their accounts into groups, set automated posting schedules, import feeds, etc.

Cons: This software is week on the integration side. Integration into Feedly without the use of a 3rd party tool is a major drawback. They should reach out to other platforms that agencies use to build a relationship.

Vendor Response

by SocialPilot on January 10, 2018

Hi Marshall,

Thanks for your amazing review. We are glad to know you find SocialPilot as one of the best platforms.

We'll surely look into integrating with more third party tools. Thanks for your suggestion.

Regards,
Jimit

Searched High and Low

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The CALENDAR feature. So needed and no one else is really doing it.

Cons: I wish I could edit replicated posts once they have been scheduled. (This way i dont have to remove them all and redo the replicated post to fix a typo)

Overall: I hated Hootsuite. Like, could not wrap my brain around their workflow. (And I am a smart Techie person)

I searched and searched and when I found Social Pilot, the angels sang! I recommend it to all my clients and friends. I even got my mom to use it!

Vendor Response

by SocialPilot on March 29, 2017

Hi Elizabeth,

Delighted to have such users at SocialPilot. Glad to know you love SocialPilot and its helping you to reach your social media goals.

We do have the option to edit a post which you have already delivered and want to reshare it with your audience.
Hope this is useful :)

Thanks,
Jimit

Social Pilot Is A Reliable Social Media Solution.

Mar 23, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Interface. Easy of use. Affordability. It's a wonderful product.

Cons: Bulk uploads can be a pain.

Overall: I've used Social Pilot for over a year. It's an affordable solution with responsive customer service to back it up. The reason this isn't a 5-star rating is the bulk upload feature. If you enter commas into your tweets they get truncated. Makes sense, since you use a CSV file. :) The challenge for me is that I tweet so many quotes that the process takes forever. If there was any way to modify that or flag the commas in an editable format before upload, that would be awesome. Also, any Pinterest posts that I schedule prior to a post going live don't show the picture. I schedule them for after the post publication, but it still doesn't seem to pull in.

Vendor Response

by SocialPilot on March 24, 2017

Hi Stephanie,

Thanks for your lovely review! This encourages us to work more and make it a better tool for you each day.

We have the feature where you can very easily edit your posts after you add a bulk schedule!

Watch our tutorial on bulk scheduling: https://www.youtube.com/watch?v=UFIhfe_PCG0&list=PLlcVQ_ZkkWVy78Z1Kmor_3ebBjwM1rFC9&index=7

Please get back to us if you need anything else. We want to make sure you are being taken care of!

Thanks,
Jimit

Excellent value of money, works like it is meant to and contains amazing features

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: As the Executive Director of a digital marketing agency (www.vent2me.com.au) in Melbourne, Australia, I spent a considerable amount of time evaluating social media management tools.

I trialled Hootsuite, Sprout Social and Buffer to name a few until I found Social Pilot and since then I have stuck to it. Social Pilot is excellent value of money, easy to setup and has functionality that the other social media management tools do not.

I highly recommend Social Pilot to agencies and individuals who want to manage their social media with minimal fuss and cost. It is streets ahead of the competition.

Vendor Response

by SocialPilot on March 29, 2017

Hi Julia,

Thanks so much for such a wonderful review.
Glad to know you love SocialPilot and it helps in increasing and fulfilling your social media needs.

Thanks,
Jimit

Missing Video Posting and Social Feed

Mar 24, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is the best posting platform I have used. The price for the amount of social profiles is unbeatable. I really like being able to search for content by topic and easily throw into my queue. Canva integration is awesome too.

Cons: No video posting.

No social feed to see posts with responses and area to respond.

Overall: Overall I really like it for posting and finding content to share. I really wish that I could post videos and I also wish that I could see my posts and responses to my posts in a social feed that allows me to respond.

The main reason I like SocialPilot is that the scheduling is the best out there, it allows for the separation of companies, and a ton of profiles for an extremely reasonable price.

The main concern is the video posting, as I post a good amount of video (I fly drones for part of my job). The social feed I can look past because my CRM (nimble) shows comments and messages from my social media.

Recommendations to other buyers: Add the two things and it will be near perfect.

Vendor Response

by SocialPilot on March 24, 2017

Hi Scott,

Thanks for your amazing review!

Glad to know you love SocialPilot's posting! We are working on video posting and soon are going to release it :D

Unfortunately you can't see your social feeds on SocialPilot as we don't offer the feature of listing and monitoring!

Hope SocialPilot serves your social media needs well!

Thanks,
Jimit

Nice to have a dashboard that is almost all-in-one for all of my social media needs for my clients.

Jan 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: As a soloprenuer, I love that it's affordable, custom branding, content curation feature, and the customer service has been very responsive and helpful. The analytics is a great and important feature and I love that I can access/connect to client accounts without the need for their passwords.

Cons: Not able to add multiple images, especially for Instagram. Would be nice to have a place to store frequently used hashtags for Instagram. Although, I love the URL shortner, it's a pain when I'm trying to include a custom URL and it keeps automatically changing to a short URL. Would like to provide deeper analytics and brief explanations of what each section means.

Vendor Response

by SocialPilot on January 25, 2018

Hi Gia,

Wow, thanks for your wonderful review on SocialPilot. Pleased to know you love SocialPilot and is a one-stop shop for your social media needs.

We have just released multiple image postings to your multiple social media accounts. Please have a look, you'll love this! Also currently we don't have features where you can save hashtags or even posts for later. But that's definitely on our suggestions list and you'll have updates as there is any news about it.

Happy SocialPiloting!
Regards,
Jimit

Clunky, frustrating, confusing

Jan 11, 2018
3/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: I appreciate that I can add so many accounts to it without needing to opt for the most expensive package. Managing more than 3 accounts on each social platform is very expensive using other software.

Cons: The post scheduling system is a nightmare. The browser extension is great, but when I then check the posting schedule it makes no sense. It seems to move posts around of its own accord, even if I move them manually to somewhere I want them. I can't just schedule & leave, I have to check the posts, move things, refresh to check it has actually moved them, move them again, etc. The browser extension saves me time, but the actual scheduling system creates more work & costs me time because of it.

Overall: It saved me time compared to manually scheduling updates on each account on each network individually.

Vendor Response

by SocialPilot on January 29, 2018

Hi there,

Thanks for your review on SocialPilot. Apologies on the inconvenience caused, but the user-interface and the post scheduling is easier to use. We can hop in a call to guide you how exactly the posting schedule is easy and how you can use it with much ease.

Please book a time on our calendar: https://calendly.com/socialpilot/meeting/

Regards,
Jimit

I switched from another program to Social Pilot at the suggestion of another author. Love it.

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It's easy to set a schedule so that I don't have to 'schedule' every post. It just goes right into the next slot saving me time. This ability also lets me set different schedules for different days and different accounts with ease. This is by far my favorite feature.

Cons: Either I can't or haven't figured out how to tag people through this program. It can be frustrating when it comes to cross-promotion with other authors.

Overall: It saves me time when it comes to scheduling my social media.

Vendor Response

by SocialPilot on January 23, 2018

Hi Amy,

Thanks for such a wonderful review. Glad to know you love SocialPilot and it helps in saving your time.

Yes, we currently are not offering the feature where you can tag people on Facebook, but that's surely on our roadmap and you'll get to know about it soon ;)

Regards,
Jimit

Great system for Agencies managing multiple profiles !

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is great to use, main features we like are: the ease of navigation, analytics feature, the ease of managing multiple profiles and integrating them to the system, ability to invite clients to link their own accounts and recently the export of analytics in PDF format.

Cons: The system in general is great, however, there are a few features that could be added, which are: being able to add multiple photos on Facebook, the ability to have 100% white label for agencies and having a client area so they can login and see their analytics at anytime.

Overall: Being able to manage multiple social media profiles with ease. Bring able to have staff accounts and invite clients to link their own social media profiles.

Vendor Response

by SocialPilot on February 13, 2018

Hi Amit,

Thanks for your amazing review on SocialPilot. Excited to know you like SocialPilot so much and the ease of functionality drives your social media needs efficiently.

We have recently released multiple image postings right from the SocialPilot dashboard. Please have a look. You can do that now.
And about 100% white-label that's definitely on our suggestions list and we'll keep you posted if there are any updates on it.

Regards,
Jimit

Does What All The Others Do AND More and Cheaper

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Lots of features. Works well. Support responds to messages oretty quickly.

Cons: I wish phone support was available AND I understand why it isn't

Overall: I'm a solopreneur who uses social media very aggressively to get the word out. After too many frustrations with a big name product, I signed up for SocialPilot. Works like a charm AND does things that others want to charge more more or are not equiped to handle as easily as SocialPilot does. Set it up and start adding content and voila . . . delivered.

Vendor Response

by SocialPilot on March 29, 2017

Hi Jeff,

That's so wonderful! Glad to know you love SocialPilot so much and its working the best to fulfil your social media needs.

Thanks,
Jimit

A pretty good Social Media tool

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: - You can connect a lot of profiles from different social media accounts.

- The analytics are really useful

- quite inexpensive, compared with other similar tools

Cons: - no instagram posting

- in a team, you cannot comment on a post already made, to make exchanges

- I am having a lot of problems posting in facebook profiles.

Overall: Excellent inexpensive social media tool.

Vendor Response

by SocialPilot on April 30, 2018

Hi Miguel,

Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot!
We are in communication with the Facebook team about giving us access to Direct Instagram Posting. We need to have the partnership to do that, there's a procedure to follow, so as soon as it's done, we'll get Instagram posting at SocialPilot.

About commenting on a Team-members post we'll surely add this to our suggestions list.

Also, I see that you are not very much happy with the customer support. Did you face any problem? I would like to amend of what difficulties you faced, please let me know!

Best Regards,
Jimit

Best Social Posting Software On The Market

Jan 10, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Ability to work with multiple clients via a single dashboard. Clients can easily see their social post calendar or come on as a team member and make their own contributions. Social pilot also provides great reports so I can spend my time working on what's important.

Cons: A few benefits are missing from the Team dashboard like the ability to copy posts. This is available in the admin dashboard but it would be nice for the individual to have this option.

Vendor Response

by SocialPilot on January 25, 2018

Hi Rebecca,

Thanks for your amazing review on SocialPilot.
Pleased to know you find SocialPilot to be the best Social posting software in the market.

We'll surely add this suggestion where you can copy posts in the team panel as well. Thanks!

Regards,
Jimit

Social Pilot has been a useful tool for small business owners.

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Social Pilot is very easy to use and provides a structured workflow of social media content. It allows for scheduling multiple posts at once on many different types of social media accounts, in particular, the availability of Google + and LinkedIn is useful.

Cons: Social Pilot does lacks some features like content discovery, social media streams, and tracking hashtags that are provided by Hootsuite. Otherwise, it is great for scheduling and posting content to many different social media channels.

Vendor Response

by SocialPilot on February 27, 2018

Hi there,

Thanks for such a wonderful review on SocialPilot. Glad to know you like SocialPilot and it fulfils your needs to schedule posts for multiple platforms.

We do provide content discovery- Advance Curated Content feature where you can just type in your searchable keyword, domain name, hashtags and more and you'll see a list of content related to that search. You can have a look at this link for more information: https://www.socialpilot.co/features/content-curation-marketing-tool/

Also, other features you mentioned are definitely there on our suggestions list and we'll keep you posted if there are any updates on the same.

Regards,
Jimit

Capterra-loader

I find it a very useful tool, to bad about the Instagram future, but they make it work.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I enter my post and i don't have to think about them anymore for a while, That way i can focus on more work and without having to think about social media.

Cons: Customer support isn't that great, it also took me a while to discover that when i choose "share as media" for a link the post only shows a picture, instead of redirecting to the link

Overall: Peace of mind

Vendor Response

by SocialPilot on February 13, 2018

Hi Els,

Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot and scheduling gives you free time to focus on other stuff.

Please let us know how we can be of help to you, if you would like to walk through SocialPilot you can book a demo contacting manvi@socialpilot.co She'll be helping you out setting up your account and further assistance.

Regards,
Jimit

Really good

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Its very easy to use, and its great to teach people with. The colour coding system is great- we changed for each business

Cons: With Instagram you need to log into Instagram and manually post it. Once I changed the colours it was very easy to use. Thank you

Overall: It makes it easy for one person to manage all social media but also it makes it easy to break it up into different sections

Vendor Response

by SocialPilot on February 26, 2018

Hi Sami,

Thanks for an amazing review on SocialPilot. Glad to know you find SocialPilot an easy to use tool which helps you manage your social media efficiently.

Thanks & Regards,
Jimit

Social Pilot Provides Great Value

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: Ease of use. Great value. Time saver.

Cons: Inability to maintain LinkedIn connection. Occasional errors in posting.

Overall: So happy we stumbled on to Social Pilot. This service provides tremendous value and ease of use. Support is great. It's a big time saver when it comes to posting to social media. Highly recommend.

Vendor Response

by SocialPilot on March 24, 2017

Hi Jane,

Thanks much for such a wonderful review.

Glad to know you love SocialPilot this much and how it's easing out on your social media needs.

Can you please send us your email id you are using with SocialPilot? We'll check why LinkedIn is not working in your account.

Thanks,
Jimit

Capterra-loader

A nice way of keep tabs on your Social Media Presence

May 31, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors.

Pros:

-Schedule posts for your social media accounts

-Easily work with a team on assigning tasks and getting things posted

- Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule

- Less expensive than some competitors

Cons: This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy.

Capterra-loader

This has simplified the way I do my social media and made it really easy to organise and manage.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I love the fact that I can organise all my social media in a few clicks and that it can all be done in one place. The fact that I can set it up to most ll of it for the next week, or month is even better.

Cons: There could be more on the analytical side but this is not a big issue as what they do have it good.

Overall: Simplified my social media posts. Now I can get on with other stuff.

Vendor Response

by SocialPilot on January 11, 2018

Hi Chris,

Wow, that's a great review! Pleased to know SocialPilot made it really easy for you to manage your social media. We are always on the run to make SocialPilot a better tool for you to use each day. Thanks for your valuable review.

Regards,
Jimit

Social Pilot is an excellent Social Media platform offering a great service

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It encompasses so many features that I want in a social media platform. The blind client registration is my favorite feature, among others, to keep their login credentials private. My other favorite feature is the curated content. This saves me a lot of money.

Cons: The user interface can be difficult to navigate. I wish I could move the scheduled post into whatever order I would like rather than sending it to the top or resetting the schedule for that post.

Overall: Great price for an all encompassing platform.

Vendor Response

by SocialPilot on January 29, 2018

Hi Samantha,

Thanks so much for your wonderful review on SocialPilot. Pleased to know you love SocialPilot and it proves out to be an excellent platform for your social media needs. Glad to know the features available on your dashboard eases out your social media marketing.

We definitely have the re-ordering the posts in the queue on our suggestions list. You can re-order or reschedule your posts using our Calendar feature as well by drag and drop of posts available.

Regards,
Jimit

Good but not for us

Mar 27, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
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Pros: Self explanatory; Can use multiple Twitter handles and Google+ profiles

Cons: Time consuming to update each social site's statuses one at a time. Would be better if they were all on page instead of having to start over for each site.

Overall: We used SocialPilot on a trial basis and found that, while the software would be okay for some smaller companies, it is not a good fit for us. We do a lot of tagging on Facebook and LinkedIn and this product doesn't allow you to do that. Would also be a bit easier to use if there were multiple status update boxes on one page instead of posting to twitter and then starting again for Facebook and then again for LinkedIn/Google+.

Vendor Response

by SocialPilot on April 10, 2017

Hi Tara,

Thanks for your review!

We have definitely added the multiple create post box suggestion in our development queue. Also tagging your Facebook and LinkedIn contacts from the SocialPilot dashboard.

We look into every suggestion given from our users and work on getting it for our users.

We get lot many updates at SocialPilot and thrive to make it a better tool to use each day for our users.

Thanks,
Jimit

I have really enjoyed using Social Pilot.

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Having just started my business, I don't have a lot of money to spend on fancy social media schedulers. Social Pilot has been great for my purpose and my wallet.

Cons: I don't like that I have to do different steps for Instagram. I don't know if it is because of Instagram or if it is because of this software.

Overall: While I like the being able to schedule all of my posts in advance, I LOVE the Visual Composer! I am great with words, but not always with visuals. The Visual Composer allows me to add images to my posts without worrying about spending money on stock images or worrying about copyright infringement.

Vendor Response

by SocialPilot on February 28, 2018

Hi Sarah,

Wow, thanks for such an amazing review on SocialPilot. You are awesome! Excited to know SocialPilot proves out to be a great tool to fulfil your purposes and how much the Visual Composer helps you out! Thanks!

About Instagram, it has a restricted API, so it doesn't allow any third party tool like SocialPilot to post directly to it. So Instagram scheduling works a bit different at SocialPilot.

Kind Regards,
Jimit

I was looking for an affordable scheduling software for social media and decided to try it out

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the amount of platforms you are able to have. The ease of use. The option to view scheduled post by client, in a list, or a calendar format. I also like the ability to color code clients and platforms to see what is running on any given day. I upgraded to be able to download analytics to a pdf. It looks more professional than what I was using prior. I love the mobile app and the ability to pause activity.

Cons: I don't like that I cannot upload my tools images to a scheduled post. I would also love the ability to tag a Facebook page in a scheduled post.

Vendor Response

by SocialPilot on January 30, 2018

Hi Marilynne,

Thank you so much for a wonderful review on SocialPilot. Glad to know you love SocialPilot and the features offered.

We are always on the run to make SocialPilot a better tool to use each day and comments like such is a great boost to our team. Thanks! Also tagging on Facebook and Twitter will be coming soon to the SocialPilot dashboard :D

Regards,
Jimit

Capterra-loader

Great for finding posts and articles and sharing them.

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Auto-posting and the articles are great for our clients. Having all the analytics in one place also helps my team be more efficient.

Cons: That it doesn't give you the optimized hours automatically. This would help when posting instead of having to go all the way to analytics.

Overall: Efficiency.

Vendor Response

by SocialPilot on February 15, 2018

Hi Sean,

Thanks for your amazing review on SocialPilot. Glad to know you like SocialPilot and it helps you in fulfilling your social media needs.

We definitely have optimized time slots in our suggestions list and we'll keep you postd if there are any updates on that.

Regards,
Jimit

Still a Newbie

Mar 20, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Being able to post to Pinterest and other platforms from one source.

Cons: nothing really. I just need to figure out where things are.

Overall: Hi there. I'm quite impressed with what I have looked at/played with so far but too soon to tell. I can tell you I am extremely happy that you gave me an alternative for leaving Hootsuite. I thank you for that. I'm currently trying to find my posting schedule in the app but once I do, I'll be good to go. Thank you for a good experience so far!

Recommendations to other buyers: not at this time

Vendor Response

by SocialPilot on March 22, 2017

Hi Kristine,

Welcome to SocialPilot and thanks for your review.

Glad you are liking it so far!

You can find your posting schedule in the manage post section and also view all your posts in a quick glance in our social media content calendar!

We have video tutorials available and a list of FAQs' which can help you to find out any answer you are looking for!

Let us know if you need anything. You can mail us at support@socialpilot.co and your queries will be solved within no time!

Allow us to make your social media experience better with SocialPilot.

Thanks,
Jimit

Excellent!

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Analytics, Flexible scheduling, number of features, price, interface

Cons: Lack of video upload, lack of Instagram analytics, weak suggestions

Overall: I love using Social Pilot for its incredible functionality, the number of features, powerful analytics and user interface which all make this platform the best on the market. However, I'd love to have a possibility to upload videos directly from the platform to Twitter and Facebook, as well as to have Instagram analytics. I hope you'll integrate these features into your platform.

Overall, it's the best Social Media Management Platform for small and medium-sized businesses.

Recommendations to other buyers: Make it possible to upload videos, integrate Instagram analytics, improve suggestions

Vendor Response

by SocialPilot on March 21, 2017

Hi Dmitriy,

Delighted to have such a wonderful review of SocialPilot. Glad you are liking SocialPilot so much.

Video uploading from SocialPilot and Instagram is in our development queue. We'll update you as soon as we add these.

Could you please elaborate what suggestions should we improve on? Where we stand weak?

Thanks once again! Have a nice day.
Jimit

Capterra-loader

Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors.

Cons: Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described.

Overall: SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed.

Vendor Response

by SocialPilot on May 01, 2018

Hi Suzanne,

Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily.

We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there.

Thanks once again!
Best Regards,
Jimit

This website is very user friendly, intuitive, and provides excellent feedback

Jan 09, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The bulk post option makes scheduling content for clients immensely eaier. I also really find the analytics very useful!

Cons: I wish this software could post automatically on instagram, however i realize this is probably due to instagram and not to Social pilot.

Vendor Response

by SocialPilot on January 11, 2018

Hi there,

Thanks for your wonderful review. We are glad to know SocialPilot fulfils your social media needs and is very user-friendly for you.

We are always on the run to make SocialPilot a better tool to use each day and such cheering comments from users like you gives us a boost.

Regards,
Jimit

The cleanest UI amongst social media scheduling tools I have explored

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very clean UI. SocialPilot allows you to sort your social media profiles into groups which is useful for managing multiple brands' social media presence. It integrates with all the major social media channels. Its message composition allows photos and video uploads. The scheduling interface is elegant and easy to use. A very well-thought out social media management tool.

Cons: There's just one feature that's missing: live @user tagging in composing messages. As well, you can only post one image at a time per message.

Overall: Ease of scheduling posts across social media channels for the brands I support.

Vendor Response

by SocialPilot on January 11, 2018

Hi there,

Wow, thanks for such a wonderful review on SocialPilot. It's cheering to know you find SocialPilot's UI the cleanest and is an easy tool for you.

We definitely have tagging in our suggestions list and multiple image posting is coming soon to the SocialPilot dashboard, wait for it ;)

Regards,
Jimit

Best bang for your buck compared to the competition

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The price... I tried the competitors and just found them too expensive for what I was looking for. SocialPilot's pricing is why I chose them. The fact that it's a great and easy to use system is a total bonus lol

Cons: I love all the existing features -- my only complaint might be that if I schedule a post to go out at the same time across 20 social profiles then if need to go and change those times, I have to do each profile one at a time. I may want to change all 20's to the same timeframe. There may be a way around this, however, that I am not aware of.

Overall: It's saved me HOURS of work per day. It's really and truly a great system.

Vendor Response

by SocialPilot on January 25, 2018

Hi there,

Thanks for such an amazing review on SocialPilot. Glad to know you love SocialPilot so much and fits your budget so well.

We'll surely add your suggestion to edit the time slots of the posts you have made together, as one.

Happy SocialPiloting!
Regards,
Jimit

Slick software that gets you most of the way there

Mar 21, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Cheap. Straight-forward.

Cons: UI is a bit confusing. No new features in a long time. Requested features not added.

Overall: A cheaper alternative to some of the other options out there, it has all of the features you want to get started. As I've worked with it for a year or more, it lacks a few frills I'd like, but I'm still using it so that says everything :-)

Vendor Response

by SocialPilot on March 21, 2017

Hi Corey,

Thanks for your review! Glad you like SocialPilot.

What is it that is confusing you in our UI? We want to make sure you are taken care of!

We recently added Analytics feature for Facebook and Twitter. And we have a lot many updates and suggestions in our development queue. We try to add as many suggestions we get from our users.
The development team is working on all the suggestions :)

Thanks for being a loyal user.
Jimit

Great product to ease Social Media posting complications

Mar 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use

Overall: SocialPilot has become indispensable for me to keep the social media postings flowing without too much effort on my part. Being able to see what I posted and when, as well as,more importantly, what I have queued up frees time for me to do other things

Vendor Response

by SocialPilot on March 22, 2017

Hi Nick,

Thanks for such a wonderful review!

Glad to know you are liking SocialPilot and it is helping you ease out on your social media complications.

Hope you keep loving SocialPilot and we'll keep doing advancements to make it a better tool for you each day :)

Thanks and have a nice day!
Jimit

Great tool for scheduling content

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It works really well, at a price better than other options.

Cons: Nothing I can think of

Overall: I love using Social Pilot to schedule content for multiple accounts. For some accounts I have a year's worth of posts all ready to post. I find the price very competitive, especially with the features you get, plus new things are rolling out all the time. Make sure you check it out.

Recommendations to other buyers: Check out the trial, and compare it to other options, for me it gives me more bang for my buck.

Vendor Response

by SocialPilot on March 21, 2017

Hi Sam,

Delighted to see such a wonderful and well appreciated review of SocialPilot.

Glad to know SocialPilot works really well for you and helps you fulfil your social media needs.

Users like you help us grow and encourage more to make it a better tool for you each day.

Thanks and have a nice day!
Jimit

Good analytics for the social media environment

Sep 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The platform works very well and it's definitely tailored for all team sizes. The data featured in the app is extremely useful and easy to follow and comprehend. Social pilot is an essential tool for managing the reach of your company and how well you are connecting with your target audience. From here you can work to improve where needed. It's very easy to digest.

Cons: Although they offer different plans, the pricing can be a bit challenging to put up with for smaller teams. Also the apps can be a bit slow and the user interface could use some improvement, as it's not as intuitive as it should be.

Capterra-loader

Social Pilot is a great social media tool! Easy to use.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too!

Cons: My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go.

Overall: Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far!

Vendor Response

by SocialPilot on May 01, 2018

Hi Kristyn,

Thanks for an amazing review on SocialPilot. Really glad to know you find SocialPilot a great tool to use. We are always on the run to make SocialPilot a better tool to use each day, and comments like these gives us a boost to get better each day.

About tagging people on Facebook, Kristyn this feature will now not be available on any third party tool, as Facebook has made certain changes in their API policy recently and we unfortunately had to stop working on this feature as we didn't have access anymore.

But we are soon going to release some features which will interest you.

Best Regards,
Jimit

An easy, complete tool to manage social networks!

Oct 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money

Pros: What I like most about this software is the ease of use - you can learn how to use all the functionalities in a few minutes, the price - its one of the best price if you compare what this tool gives to you, and the reliability.

Cons: What I like the least is the calendar layout - if you have a lot of accounts and a lot of posts in 1 day, its almost impossible to see the posts and sometimes the image that appear as preview is not the same the is posted.

Vendor Response

by SocialPilot on January 10, 2018

Hi Miguel,

Thanks for appreciating SocialPilot. We are always on the run to make the product of a better use each day and here having your wonderful comment makes our day!

I'll surely pass your suggestion about the calendar layout. Also if you are facing any issue please reach out to our support team at support@socialpilot.co They get your issue resolved within hours.

Regards,
Jimit

Capterra-loader

I like it it makes everything easier

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Social post to many accounts. I am able to post to 10+ client accounts and 5+ social media for each client.

Cons: Doesnt post to instagram. I dont like that its not connected to Instagram. It means I have to individually post on their Instagrams accounts.

Vendor Response

by SocialPilot on January 10, 2018

Hi Vanessa,

Thanks for your review on SocialPilot. Glad to know you find SocialPilot a 5-star rating marketing tool except for the pricing.

Instagram itself has some restrictions for a third party tool, so SocialPilot uses the mobile app to schedule posts to Instagram.

We are glad to have users like you and are on the run to make SocialPilot a better tool each day for you to use.

Regards,
Jimit

A great social media management tool with a helpful support team.

Jan 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The overall platform and user experience are very good. I can easily manage multiple brand accounts across multiple social media channels, with access to the majority of the reporting data in one place.

Cons: There are some UX improvements that would be of benefit. For example, when applying a filter on the calendar, it resets every time you cause the browser to update. A semi-sticky filter would make life easier. I suspect the inability to tag people in Facebook & LinkedIn posts is due to the API, but that is also a frustration.

Vendor Response

by SocialPilot on January 25, 2018

Hi there,

Thanks for your review on SocialPilot. Glad to know you love SocialPilot and the support team serves you well.

Tagging people on Facebook is something we are soon going to give you surprises on.

Wait for the update.

Regards,
Jimit

Does what I need and is easy to use. I looked at a lot of competitors, and this is the best.

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can schedule posts from my RSS feed, and the interface is user-friendly. While Hootsuite and others are confusing and jumbled, Social Pilot is streamlined and intuitive.

Cons: I wish it were possible to change the post text for RSS feed posts in Facebook, Google and Twitter all in the same screen (we create different text for each social service, and have to go back and queue the post separately for each service right now instead of being able to toggle easily from service to service to change the text).

Vendor Response

by SocialPilot on January 11, 2018

Hi Nina,

Thanks for your wonderful comment. Excited to know you find SocialPilot the best amongst all for social media scheduling and managing.

We'll surely add this to our suggestions list of having separate text boxes for each accounts.

Regards,
Jimit

My experience with SocialPilot has been awesome

Mar 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Cons: What I don't like is sometimes it doesn't allow me to tag people or pages from there and I have to manually go in through facebook to do it, but other than that it really has become my right-hand man in my daily job operations.

Overall: All platforms, one tab. Don't you hate having a bunch of open tabs and managing content platform by platform? SocialPilot makes it very easy to manage all social media sites from a central location. Create your post ONCE and deploy it everywhere. This saves so much time!

I was earlier using hootsuite but then have switched to socialpilot after loving their user interface and ease of use

Recommendations to other buyers: need to work on whatsapp group cross posting

Vendor Response

by SocialPilot on March 20, 2017

Hi Nilesh,

Overjoyed to know about your reviews on SocialPilot.

We'll add your suggestion to tag followers while creating a post in our development queue.

We are also watching the whatsapp for their API release. Please let us know if you find something useful for integration with whatsapp and we will do it on top priority.

Much of an encouraging to make SocialPilot a better tool for our users.

Thanks and have a nice day!
Jimit

Overall does what I need

Jan 09, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: It is easier to use than Hootsuite and seeing seeing exactly what my pictures will look like when posting is awesome.

Cons: You can only share 1 picture per post. I need to be able to share more. Also, sometimes my posts share with the wrong picture even though I manually changed the picture.

Overall: Able to schedule 80% of posts easily.

Vendor Response

by SocialPilot on January 22, 2018

Hi Rose,

Thanks for your review on SocialPilot. You can now very easily schedule upto 4 images in one post. We have released the multiple image posting feature.

Also sometimes your post is shared with the wrong image is as Facebook and Twitter don't allow editing of link previews. So the image which is set in the link (og image) will be published though you have used another image. For further information please reach out to our support team at support@socialpilot.co

Thanks,
Jimit