SocialPilot

SocialPilot

4.5 / 5 155 reviews

Who Uses This Software?

Apart from digital marketing agencies and SMBs in the US, Western Europe, and India, a lot of our paying customers are from Germany and Russia since we target their social platforms as well.


Average Ratings

155 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    Starter: Free Individual: $10 Professional: $30 Team: $50 Agency: $100
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SocialPilot
  • socialpilot.co
  • Founded 2014
  • India

About SocialPilot

Manage all of your major social media accounts and improve your social media efficiency on one platform with automated post scheduling and many other unique features. SocialPilot is a social media scheduling and marketing tool for social media professionals and digital marketers! Schedule your posts to social media networks like Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram, Vk, Tumblr and Xing.


SocialPilot Features

  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign
  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling

SocialPilot Reviews Recently Reviewed!


SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.

Jun 18, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?

Cons: If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).

Good customer service!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use! I'm glad i used this tool! Can't think of an easier tool for my social media implementation

Cons: I don't have cons! One slight issue (on my hand) solved within 2 hours! I highly recommend this tool !

Capterra-loader

A nice way of keep tabs on your Social Media Presence

May 31, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors.

Pros:
-Schedule posts for your social media accounts
-Easily work with a team on assigning tasks and getting things posted
- Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule
- Less expensive than some competitors

Cons: This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy.

Capterra-loader

Has been a great help at expanding our presence on social media

May 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to repurpose digital assets across all social media platforms. The curated content section is a great benefit. This software saves a lot of valuable time by allowing scheduling of posts.

Cons: I don't have anything really bad to say about the software. Instagram can be a little difficult at times but other than that it is well worth the money.

Capterra-loader

Decent social media manager with good functions.

May 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I got the year long subscription and use this for about 6 months before switching. My Social media manager used it very well to post to all my accounts. I enjoyed a lot of the bulk uploading and scheduling.

Cons: IN the end I ended up getting a better deal with another Social media manager that made me swap. If I did not get that better deal I would have stayed with them.

Overall: Helped to reduce the time I needed to put towards running social media, allowing me to focus on other projects and hence - saving money!

Simple one stop shop for all digital marketing for a small or medium sized business

May 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Possibility to add all necessary accounts and with good quotas. Simple to set up and to get started. To connect RSS feeds on subjects that matters were really easy

Cons: Price a bit too high for anything or anyone without an income bringing business. Also, the UI was a bit dull and not too inviting

A pretty good Social Media tool

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: - You can connect a lot of profiles from different social media accounts.
- The analytics are really useful
- quite inexpensive, compared with other similar tools

Cons: - no instagram posting
- in a team, you cannot comment on a post already made, to make exchanges
- I am having a lot of problems posting in facebook profiles.

Overall: Excellent inexpensive social media tool.

Vendor Response

by SocialPilot on April 30, 2018

Hi Miguel, Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot! We are in communication with the Facebook team about giving us access to Direct Instagram Posting. We need to have the partnership to do that, there's a procedure to follow, so as soon as it's done, we'll get Instagram posting at SocialPilot. About commenting on a Team-members post we'll surely add this to our suggestions list. Also, I see that you are not very much happy with the customer support. Did you face any problem? I would like to amend of what difficulties you faced, please let me know! Best Regards, Jimit

Capterra-loader

Social Pilot is a great social media tool! Easy to use.

Mar 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too!

Cons: My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go.

Overall: Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far!

Vendor Response

by SocialPilot on May 01, 2018

Hi Kristyn, Thanks for an amazing review on SocialPilot. Really glad to know you find SocialPilot a great tool to use. We are always on the run to make SocialPilot a better tool to use each day, and comments like these gives us a boost to get better each day. About tagging people on Facebook, Kristyn this feature will now not be available on any third party tool, as Facebook has made certain changes in their API policy recently and we unfortunately had to stop working on this feature as we didn't have access anymore. But we are soon going to release some features which will interest you. Best Regards, Jimit

Great value for money

Mar 23, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SocialPilot is very straightforward, no frills in sight. It connects to all the major social media platforms and let's you share a post to several profiles/pages while still being able to customise the content for each channel. You can either add content to an automated schedule or you can define the time and day manually. It also makes it easy to post content several times over a longer period of time.

Cons: The user interface could be more intuitive, the most often used features are not always easy to get to.

Bulk Image scheduling saves a lot of time

Mar 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Scheduling is easy, can reuse and re purpose digital assets across all social media sites. Helps improve our social media presence.

Cons: Sometimes Linked in scheduling doesn't work , Instagram scheduling gives trouble sometimes, logged in multiple times but had a lot of trouble.

Vendor Response

by SocialPilot on May 01, 2018

Hi Ayesha, Thanks for your review on SocialPilot. Excited to know the Bulk Scheduling feature helps you solve your social media needs and saves you a lot of time. Glad to know you find it easy to schedule. And if you are facing issues you can reach out to our support team anytime at support@socialpilot.co and we'll get you a solution asap. Best Regards, Jimit

Capterra-loader

I love Social Pilot, It's the best I've found in a while.

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like the comprehensive calendar view of all the content going out and the fact that it's easy to add to. I also love the Curated Content section.

Cons: That it doesn't notify you when a queue is empty or when a contributor has posted something. I also don't like that I set up posting times but I never get a chance to use them. It seems odd.

Overall: I saved money on it and get much better features from it.

Vendor Response

by SocialPilot on May 01, 2018

Hi Bethanie, Wow, thanks for your wonderful review on SocialPilot. Excited to know you love SocialPilot and found it to be the best you have used so far! We'll surely add in your suggestions to notify when a queue is empty. Also if a Content Scheduler has scheduled a post the Owner will receive an email saying to approve the posts your team member has scheduled. Happy SocialPiloting! We are always on the run to make SocialPilot a better tool to use each day and soon coming up with some exciting features. Best Regards, Jimit

Capterra-loader

Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors.

Cons: Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described.

Overall: SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed.

Vendor Response

by SocialPilot on May 01, 2018

Hi Suzanne, Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily. We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there. Thanks once again! Best Regards, Jimit

Time Saving

Jan 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that you can post to many different sites from one place. It is nice to be able to integrate with Rebrandly and saves us time. The curated content is helpful when struggling to come up with content.

Cons: It seems to have a lot of errors when posting to LinkedIn and does not shorten the rebrandly links as well as it used to.

Overall: Time saving, and help with curated content.

Vendor Response

by SocialPilot on February 08, 2018

Hi Kelly, Thanks a lot for your review on SocialPilot. Glad to know you like it. Can you please reach out to our support team at support@socialpilot.co about your errors? They'll look into your issue and resolve it asap. Regards, Jimit

I love the service, very easy to use.

Jan 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how you can set up a queue for each of your social media sites. I never have to worry about when my next content will be posted, it just follows along with the schedule I set up in my queue.

Cons: I wish the website had a visual designer like the mobile app has. This is a great feature that would make things much easier.

Vendor Response

by SocialPilot on February 08, 2018

Hi Bob, Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot and the way scheduling works for each social media platforms. We'll definitely add this up to our suggestions list of having a visual composer in the web version as well. Regards, Jimit

Capterra-loader

Easy to plan out for a month.

Jan 20, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can use multiple social media accounts, and have to log in far less than I had to my social media accounts.

Cons: It was difficult to get Instagram to work on the program. I logged in multiple times and for some reason had a lot of trouble.

Overall: More time to actually do my job.

Vendor Response

by SocialPilot on February 12, 2018

Hi Soren, Thanks for your review on SocialPilot. Glad to know you love SocialPilot and the features provided. About Instagram it has a restricted API so it doesn't allow any third party tool to post directly to it. Please follow this step-by-step to know how SocialPilot works with Instagram scheduling: https://support.socialpilot.co/hc/en-us/articles/115004917145-How-Instagram-Scheduling-works-at-SocialPilot- You can reach out to support@socialpilot.co for any further assistance. Kind Regards, Jimit

Capterra-loader

Using SocialPilot to post to social media has been a great experience

Jan 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One of the huge reasons that I signed up for Social Pilot is the built-in curated content. This integration allows for you to get curated content from all over the internet. This can save you a ton of time. Also, the ease of creating groups so you can easily post to multiple channels at the same time.

Cons: After creating the content for all channels, it would be nice if there was a step that would allow you to customize the content for each channel rather than having to do it one at a time or go back in a change content after you have scheduled it.

Vendor Response

by SocialPilot on February 12, 2018

Hi Jonathan, Thanks for such an amazing review on SocialPilot. Excited to know SocialPilot solves a lot of your social media needs and also your precious time. We'll definitely add this up to our suggestions list where you can customize posts for different channels at a time rather than doing that individually. We'll keep you posted if there's any updates regarding the same. Thanks, Jimit

Customer service was very helpful when I had difficulty connecting a certain account. Great since.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Scheduling is easy. I like how facebook and twitter posts are published by the program automatically. I also like the idea of having curated content available...however i think that it is stupid that I cannot use the search bar. I also like how I can use it from my phone which is very easy

Cons: i find it extremely inconvenient that instagram posts are not published automatically and that I need to do it from the app.

I also don't like how I can't schedule multiple pictures for either instagram or facebook. (especially when you are able to post multiple on the actual programs)

Finally, I think that it is ridiculous that I can have access to curated content...and not be able to search for it. It's very cheap of social pilot to do that especially when I pay for it. I shouldn't have to double the money out of my pocket to use the search bar. It's absolutely ridiculous.

Overall: I'm able to really improve our social media presence and reach.

Vendor Response

by SocialPilot on February 13, 2018

Hi Delaney, Thanks for your review on SocialPilot. Glad to know you like how SocialPilot works and automates your posts. The search box is a premium feature Delaney, so you will have to upgrade for it's usage and also Instagram has a restricted API so it doesn't allow any third party tool like SocialPilot to post directly to it. This is something Instagram handles and not in our hands. We have recently released the multiple image posts feature on your dashboard. Please check to post multiple images to the supported platforms right from the SocialPilot dashboard. Thanks & Regards, Jimit

Brilliant platform.

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Bulk scheduling with images is the reason I subscribed. I'm impressed so far because it saves a lot of time on management of my social accounts

Vendor Response

by SocialPilot on February 13, 2018

Hi Matt, Thanks for your wonderful review on SocialPilot. Excited to know our Bulk Scheduling feature attracted you and saves a lot of your time. Regards, Jimit

Great product for the money!

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The RSS post feature is great! I like that it doesn't limit you to 2 feeds and you have the ability to pull from your feeds as much as every hour.

Cons: Manually picking times for each day is cumbersome. Would be easier if you could multiple apply times across the week or multiple days.

Vendor Response

by SocialPilot on February 13, 2018

Hi there, Thanks for your review on SocialPilot. Glad to know you like SocialPilot and how it works with the RSS feeds. You do not need to pick the times manually for every of your post, you can use the 'Add To Queue' option of scheduling as well and for that you will have to set up times for each of your account. If you need further assistance please reach out to our support team at support@socialpilot.co Regards, Jimit

Capterra-loader

It has been so far a positive experience, I enjoy the ease of the program.

Jan 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I enjoy that I can add my clients in, I can do an RSS feed and that I can email customer service and have them reply right away.

Cons: The phone app works well but does take up memory. When I look through the posts scheduled it can be confusing, maybe if each box was a little bit bigger.

Overall: I was able to curate content and schedule multiple posts. I was able to grow my business reach.

Vendor Response

by SocialPilot on February 13, 2018

Hi Araceli, Thanks for your review on SocialPilot. Glad to know you like SocialPilot and it helps you meet your social media needs. We are always on the run to make SocialPilot a better tool each day for users like you and will definitely have your insights on our suggestions list for the interface of SocialPilot mobile app. Regards, Jimit

Capterra-loader

Very useful tool

Jan 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For me, it's very handy that I can also schedule posts in XING as well as LinkedIn as I am targeting the German-speaking market.

Cons: It's quite uncool that you cannot schedule any videos in the free version.
You have to get used to media upload.

Overall: The ability to use it for XING is my main benefit. It's a no-brainer for the German-speaking market.

Vendor Response

by SocialPilot on February 13, 2018

Hi Claudia, Thanks for your review on SocialPilot. Glad to know SocialPilot's platform connection like Xing and LinkedIn helps you meet your social media needs. Yes, scheduling videos in the free version is not available as it's a premium feature. Apologies on the inconvenience, but you will have to upgrade to use it. Kind Regards, Jimit

Great system for Agencies managing multiple profiles !

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is great to use, main features we like are: the ease of navigation, analytics feature, the ease of managing multiple profiles and integrating them to the system, ability to invite clients to link their own accounts and recently the export of analytics in PDF format.

Cons: The system in general is great, however, there are a few features that could be added, which are: being able to add multiple photos on Facebook, the ability to have 100% white label for agencies and having a client area so they can login and see their analytics at anytime.

Overall: Being able to manage multiple social media profiles with ease. Bring able to have staff accounts and invite clients to link their own social media profiles.

Vendor Response

by SocialPilot on February 13, 2018

Hi Amit, Thanks for your amazing review on SocialPilot. Excited to know you like SocialPilot so much and the ease of functionality drives your social media needs efficiently. We have recently released multiple image postings right from the SocialPilot dashboard. Please have a look. You can do that now. And about 100% white-label that's definitely on our suggestions list and we'll keep you posted if there are any updates on it. Regards, Jimit

Capterra-loader

Saves me a lot of time every week.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can do all my Social Media scheduling in one place and be done with it. Before using Social Pilot I used several different services for scheduling various social media posts and it took me a lot of time and was difficult to keep track of.

Cons: For some reason when I schedule a post on Facebook I keep hearing from people that they can't share that post to their friends on Facebook.

Vendor Response

by SocialPilot on February 28, 2018

Hi Laura, Wow, thanks for such an amazing review on SocialPilot. Excited to know you chose SocialPilot amongst the others and found it useful to fulfil your social media needs. The reason about some of your posts not getting shared may be due to the settings of posts be shown to Friends/ Public/ Only Me. So when connecting a profile/page/group please make sure you choose "Public" as the setting options. Regards, Jimit

Great tool for managing a number of platforms & a number of accounts across those platforms

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: Very simple to use and allows me to keep things organized for each one of my clients for each one of their platforms.

Cons: Wish the posting section was more detailed and allowed me to post more than just words and photos. The syncing with instagram could be improved as well

Vendor Response

by SocialPilot on February 28, 2018

Hi there, Thanks for your review on SocialPilot. Excited to know you find SocialPilot a great tool for managing your multiple social media platforms easily. We'll definitely add your suggestion to have a detailed posting section. About Instagram, as it has a restricted API, it doesn't allow any third party tool like SocialPilot to post directly to it. So this is how Instagram scheduling works at SocialPilot. Regards, Jimit

Easy, powerful interface with lots of insight.

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can hook up so many social accounts without the limits of typical social schedulers. The number of posts a day and RSS feeds are such a relief and give me enough space to actually get stuff done with my weekly/daily posts.

Cons: I would like to see a pool of images I can use and edit to post. Would like to be able to edit the desktop panel of SP. Last but not least, since I am grandfathered into my plan, would like when I upgrade to be able upgrade to the old pricing.

Vendor Response

by SocialPilot on February 28, 2018

Hi there, Thanks for an amazing review on SocialPilot. Glad to know you like SocialPilot and find it so useful in fulfilling your social media needs which saves you time for your other stuff too. We'll definitely add your suggestion of pooling images and editing them. And about the upgrade, really sorry but you won't be able to upgrade to the old pricing, you will have to select from our new plans for an upgrade. Regards, Jimit

Value and Performance

Jan 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, and best value I have found as a complete social media management tool.
Offer complete details on each post as well and connecting all your important social media accounts.

Cons: Never found any negative issues or have experienced any negative issue with the program. If there was one thing I would add is more details on analytics for each post. What is provided has been very useful.

Vendor Response

by SocialPilot on January 30, 2018

Hi Dennis, Thanks for such a wonderful review on SocialPilot. Pleased to know you find SocialPilot really useful and a complete social media management tool. We'll definitely add your suggestion of deep post analytics, for now you can find that with the Post Performance area in Analytics to have analysis of each posts posted. Happy SocialPiloting! Regards, Jimit

I found Social Pilot to do exactly what it was advertised to do which was very refreshing.

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use by far. It's nice not to have to spend an hour learning how to use something after you've purchased it.

Cons: Cost. As I was not able to achieve the sales I was looking for by using Social Pilot, I couldn't justify the expense. Which was not the fault of Social Pilot at all.

Overall: I was quickly able to set up in advance posts to my social media accounts and engage with followers.

Vendor Response

by SocialPilot on February 28, 2018

Hi Brandon, Wow, thanks for such a wonderful review on SocialPilot. Excited to know SocialPilot fulfils your social needs with much ease. We are always on the run to make SocialPilot a better tool for you to use each day, and users like you give us a boost! Thanks much! Kind Regards, Jimit

I have really enjoyed using Social Pilot.

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having just started my business, I don't have a lot of money to spend on fancy social media schedulers. Social Pilot has been great for my purpose and my wallet.

Cons: I don't like that I have to do different steps for Instagram. I don't know if it is because of Instagram or if it is because of this software.

Overall: While I like the being able to schedule all of my posts in advance, I LOVE the Visual Composer! I am great with words, but not always with visuals. The Visual Composer allows me to add images to my posts without worrying about spending money on stock images or worrying about copyright infringement.

Vendor Response

by SocialPilot on February 28, 2018

Hi Sarah, Wow, thanks for such an amazing review on SocialPilot. You are awesome! Excited to know SocialPilot proves out to be a great tool to fulfil your purposes and how much the Visual Composer helps you out! Thanks! About Instagram, it has a restricted API, so it doesn't allow any third party tool like SocialPilot to post directly to it. So Instagram scheduling works a bit different at SocialPilot. Kind Regards, Jimit

Capterra-loader

Good experience. Researched multiple platforms and decided to try SP. Very happy 3 months later.

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Ability to work with multiple members of my team at various levels of acces. ability to manage multiple clients.

Overall: Social Pilots platform takes some time getting used to but overall it has been a good experience over the past 3 months.

Vendor Response

by SocialPilot on January 30, 2018

Hi Tim, Thanks for your wonderful review on SocialPilot. Glad to know you are happy with the SocialPilot services and find our features intuitive. We are always on the run to make SocialPilot a better tool to use each day and appreciation from users like you gives a a boost. Regards, Jimit

Great Social Media Management

Jan 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Easy to use and good UI. It is a good site to schedule posts. You don't have to manually post on facebook and twitter.

Cons: Expensive
Instagram, you have to approve the post which can be a bit of a pain. I think there should be an easier way.

Overall: Schedule posts can be very useful.

Vendor Response

by SocialPilot on February 28, 2018

Hi there, Thanks for a review on SocialPilot. Glad to know you like SocialPilot and found it easy to use for scheduling for your multiple social platforms. Thanks & Regards, Jimit

Social Pilot is a great tool for social media marketing with advanced capabilities

Jan 15, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The ability to batch upload Twitter and Instagram Posts is really efficient and enables really advanced posting.

Cons: Price is a bit expensive, I am on the growth hacker plan and the cost is bit exepensive for my usage.

Vendor Response

by SocialPilot on February 27, 2018

Hi Sam, Thanks for your review on SocialPilot. Glad to know SocialPilot helps you in efficient ways. We are always on the run to make SocialPilot a better tool each day for users like you to use. Also keep checking your emails as we run discount campaigns where you can test your luck :D Regards, Jimit

Social Pilot is as close to the perfect social content management and publishing tool as I've seen.

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
Likely

Pros: Makes scheduling content as close to set-and-forget as it can be - with account- and group-specific queues that you can publishing into knowing that content goes out in pre-set timeslots. The drag and drop content calendar gives me even more control.

Cons: It's a small gripe - when Facebook @mentions are live in the content editor window, this software will be perfect.

Overall: Ease of use and content publishing automation.

Vendor Response

by SocialPilot on February 27, 2018

Hi there, Wow, thanks for such an amazing review. Excited to know you find SocialPilot as close to a perfect social content management & publishing tool. We are very soon going to make that live on your SocialPilot dashboard :D Regards, Jimit

Capterra-loader

Social pilot is great! There are just a few bugs but otherwise I absolutely love the reports.

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The reports are so beautiful and comprehensive. We didn't have to make any changes before sending them to our clients.

Cons: I don't like that Instagram cannot be scheduled. It only can send a reminder, but I understand this is because Instagram is a mobile application. In addition, when I try to send a post right away it goes into the unscheduled area and won't send.

Overall: It allows me to schedule my posts ahead of time while also giving me comprehensive reports.

Vendor Response

by SocialPilot on January 30, 2018

Hi Rebecca, Thanks for your wonderful review on SocialPilot. Glad to know you love our reporting feature and it makes your social media a bit easier. And yes, about Instagram it has a restricted API so we are not able to send posts directly. Also, please contact our support team at support@socialpilot.co to get your issue resolved of the posts going to unscheduled tab. They'll look into it and resolve asap. Happy SocialPiloting! Regards, Jimit

Good price for the features

Jan 15, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The number of posts and accounts I can add via or to the platform. Although I wish I had more feedback about the best time or day to post on each account.

Cons: I think the analytics side can be significantly improved, I see that you compiled the analytics I can already see in Facebook for Facebook, but I wish I could see more on Instagram especially and specific to my accounts

Overall: Like I said previously I think the price is fair for the service, really appreciate the limit of 200 posts/day.

Vendor Response

by SocialPilot on February 27, 2018

Hi Lucas, Thanks for your review on SocialPilot. Glad to know you like SocialPilot and it solves your social media needs of posting and connecting multiple accounts. We'll surely add in your suggestion for deep and improved analytics with Instagram analytics. We'll keep you posted if there are any updates regarding the same. Regards, Jimit

Social Pilot has been a useful tool for small business owners.

Jan 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Social Pilot is very easy to use and provides a structured workflow of social media content. It allows for scheduling multiple posts at once on many different types of social media accounts, in particular, the availability of Google + and LinkedIn is useful.

Cons: Social Pilot does lacks some features like content discovery, social media streams, and tracking hashtags that are provided by Hootsuite. Otherwise, it is great for scheduling and posting content to many different social media channels.

Vendor Response

by SocialPilot on February 27, 2018

Hi there, Thanks for such a wonderful review on SocialPilot. Glad to know you like SocialPilot and it fulfils your needs to schedule posts for multiple platforms. We do provide content discovery- Advance Curated Content feature where you can just type in your searchable keyword, domain name, hashtags and more and you'll see a list of content related to that search. You can have a look at this link for more information: https://www.socialpilot.co/features/content-curation-marketing-tool/ Also, other features you mentioned are definitely there on our suggestions list and we'll keep you posted if there are any updates on the same. Regards, Jimit

Definitely the best option for the money! Would recommend to nearly anyone

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to add RSS feed content automatically to multiple accounts is killer! Also, the number of accounts your able to connect is much better than competitors.

Cons: I wish I could add more RSS fees without having to upgrade two levels.

Also, when adding posts to the queue, it would be nice to spread them out thinner. Like if I already have one post for an account on a day, it would be nice if adding it would add it to the queue for the next day.

Vendor Response

by SocialPilot on January 30, 2018

Hi Adam, Thanks for your wonderful review on SocialPilot. Pleased to know you find SocialPilot the best option for your social media marketing needs. Also yes, you can use the repeat post feature to repeat the same post for a specific period. This will solve your issue of adding it to the queue one by one. Happy SocialPiloting! Regards, Jimit

It´s ok. Great developer

Jan 13, 2018
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy use. More Accounts that your competitors and more possibilities in programing post with automatización

Cons: Ideally Social Pilot displays inbound comments, mentions and messages in one place for all profiles to easily reply, review, assign or tag.

Overall: Low cost and more funcionalities

Vendor Response

by SocialPilot on February 26, 2018

Hi Arturo, Thanks for your review on SocialPilot. Excited to know you like SocialPilot and it proves out to a be a tool to help you automate your social media and manage multiple profiles all at one place. We definitely have the monitoring feature on our suggestions list and we'll keep you posted if there are any updates regarding it. Regards, Jimit

Really good

Jan 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: Its very easy to use, and its great to teach people with. The colour coding system is great- we changed for each business

Cons: With Instagram you need to log into Instagram and manually post it. Once I changed the colours it was very easy to use. Thank you

Overall: It makes it easy for one person to manage all social media but also it makes it easy to break it up into different sections

Vendor Response

by SocialPilot on February 26, 2018

Hi Sami, Thanks for an amazing review on SocialPilot. Glad to know you find SocialPilot an easy to use tool which helps you manage your social media efficiently. Thanks & Regards, Jimit

I cancelled account after first day.

Jan 13, 2018
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

Cons: There was no ability to actually fully manage social media. It didn't do the things that I require for social media management. I need the ability to respond to followers within the platform.

Overall: I did not like it, so I canceled first day. I should have been refunded fully, but they charged and sent marketing emails all month.

Vendor Response

by SocialPilot on February 15, 2018

Hi Brad, We really apologize for the inconvenience caused. But the monitoring feature is not yet a part of SocialPilot. We understand the need of this feature and in future we will surely be coming up with this but as of now its not in the roadmap. Kind Regards, Jimit

Capterra-loader

I absolutely love Social Pilot! It makes posting to multiple accounts a breeze!

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software saves me so much time! I can quickly add one post and schedule it to multiple social media accounts!

Cons: When using it for Pinterest, you have to add each board to the account. I would love to see the ability to add posts to Pinterest via Social Pilot in a much easier way in the future.

Overall: I love the ease of using the product. It is an excellent product of which I will continue to use! It saves me so much time and there have been no issues with posting to multiple social media accounts!

Vendor Response

by SocialPilot on February 15, 2018

Hi Barbi, Thank you so much for such a wonderful review on SocialPilot. Excited to know you love SocialPilot and it saves you a lot of time and helps you fulfil your social media needs. We definitely have that up in our suggestions list about connecting Pinterest as a whole profile and not just boards. We'll keep you posted about it. Kind Regards, Jimit

User Friendly Experience. Great tool for planning and prepublishing social media content.

Jan 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the ease of use. It is very user friendly. I love that it allows me to add multiple of the same kind of accounts. I am the admin for accounts for multiple businesses.

Cons: I don¿t like that one board on Pinterest counts as an account vs the profile. It limits my options to post in the only social media platform that is also a search engine...

Vendor Response

by SocialPilot on February 15, 2018

Hi Priscilla, Thanks for your amazing review on SocialPilot. Excited to know you like SocialPilot and it helps you out in planning and prepublishing social media content. We definitely have that up where you can connect your whole Pinterest account as one and not by boards, but currently Pinterest is having an API where we have to connect boards instead of a whole profile. Regards, Jimit

Easy to Use

Jan 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that I can connect multiple platforms with extreme ease! Not being real tech savvy this was a great way to get me connected with my audience.

Vendor Response

by SocialPilot on February 15, 2018

Hi Shawna, Thanks for your review on SocialPilot. Excited to know you love SocialPilot and how it has made your social media marketing easier. Glad to know the user-interface was much easier for you to understand. Kind Regards, Jimit

Pleasant

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I appreciated Social Pilot's reputation and its intention to make life easier. A lot of people trust Social Pilot.

Cons: The thing I like least about Social Pilot is ts price. While it does have good value, I wish it offered more accessible pricing tiers.

Vendor Response

by SocialPilot on February 15, 2018

Hi Haydee, Thanks for your review on SocialPilot. Glad to know you like SocialPilot and have trust in our tool. We can understand the price, but we have configured plans that fits the budget if the marketers well compared to what other platforms are offering, plus we have discounts on special occasions where you can grab those chances to lock your prices in the discounted rates forever. Kind Regards, Jimit

It replaced software I was previously using...and I love it!

Jan 12, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The price is amazing for the features offered. It's a great value, and easy to use. I manage 30+ accounts, and this software saves me a ton of time.

Cons: A bit of a learning curve at first. It took me about a week to feel really comfortable with it. Also, I wish it would email me when a post fails.

Overall: Big time-saver.

Vendor Response

by SocialPilot on February 15, 2018

Hi Chris, Thanks for a wonderful review on SocialPilot. Excited to know SocialPilot is a great time-saver and helps you manage a lot of your accounts fitting your budget well. We are always on the run to make SocialPilot a better tool and having such amazing reviews from users like you motivates us more. Thanks & Regards, Jimit

Capterra-loader

Simple and straightforward to use

Jan 12, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: The "Group" function is great. You're able to assign social media accounts to their own group, so having a broad overview of what you're posting for each company on different platforms is only one click. I also enjoy the "Curated Content" which makes it easy to find relevant articles and links to share with your audience.

Cons: There's still some bugs that could be ironed out and some suggestions to take into consideration.
- No option to view empty queue spots on the calendar view
- No option to continually schedule posts to one social media account (you always have to click the account you want to publish to)

Overall: Affordable, easy to give clients access to their accounts and to give team members access to specific groups.

Vendor Response

by SocialPilot on January 30, 2018

Hi Beverly, Thanks for your wonderful review on SocialPilot. Glad to know you find SocialPilot a simple tool to use and the features to be intuitive. We'll definitely add these suggestions to our list. Happy SocialPiloting Regards, Jimit

Capterra-loader

Great for finding posts and articles and sharing them.

Jan 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Auto-posting and the articles are great for our clients. Having all the analytics in one place also helps my team be more efficient.

Cons: That it doesn't give you the optimized hours automatically. This would help when posting instead of having to go all the way to analytics.

Overall: Efficiency.

Vendor Response

by SocialPilot on February 15, 2018

Hi Sean, Thanks for your amazing review on SocialPilot. Glad to know you like SocialPilot and it helps you in fulfilling your social media needs. We definitely have optimized time slots in our suggestions list and we'll keep you postd if there are any updates on that. Regards, Jimit

Capterra-loader

I find it a very useful tool, to bad about the Instagram future, but they make it work.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: I enter my post and i don't have to think about them anymore for a while, That way i can focus on more work and without having to think about social media.

Cons: Customer support isn't that great, it also took me a while to discover that when i choose "share as media" for a link the post only shows a picture, instead of redirecting to the link

Overall: Peace of mind

Vendor Response

by SocialPilot on February 13, 2018

Hi Els, Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot and scheduling gives you free time to focus on other stuff. Please let us know how we can be of help to you, if you would like to walk through SocialPilot you can book a demo contacting manvi@socialpilot.co She'll be helping you out setting up your account and further assistance. Regards, Jimit

I was looking for an affordable scheduling software for social media and decided to try it out

Jan 12, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the amount of platforms you are able to have. The ease of use. The option to view scheduled post by client, in a list, or a calendar format. I also like the ability to color code clients and platforms to see what is running on any given day. I upgraded to be able to download analytics to a pdf. It looks more professional than what I was using prior. I love the mobile app and the ability to pause activity.

Cons: I don¿t like that I cannot upload my tools images to a scheduled post. I would also love the ability to tag a Facebook page in a scheduled post.

Vendor Response

by SocialPilot on January 30, 2018

Hi Marilynne, Thank you so much for a wonderful review on SocialPilot. Glad to know you love SocialPilot and the features offered. We are always on the run to make SocialPilot a better tool to use each day and comments like such is a great boost to our team. Thanks! Also tagging on Facebook and Twitter will be coming soon to the SocialPilot dashboard :D Regards, Jimit

Left and came back

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: SocialPilot was recommended by a trusted friend. I like the ease of use and the fact that for a very reasonable price, I can post to 10 accounts.

Cons: I wish there was a way to post to Instagram.
Had difficulty with posting motivational sayings with the app

Overall: More consistent social media posting.

Vendor Response

by SocialPilot on January 30, 2018

Hi Camille, Thanks for your wonderful review on SocialPilot. Wow, glad to know you returned back to SocialPilot and find it easy to use. About Instagram, as it has a restricted API any third party tool like SocialPilot cannot post directly to it. So by using our mobile app you can schedule your posts for your Instagram profile. The app now works completely fine and smooth with our updated versions. Happy SocialPiloting! Regards, Jimit

Capterra-loader

Excellent curation and discovery tool for sharing relevant industry content for my clients.

Jan 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Curation is amazing, allowing me to find the right content regardless of industry. Prior to finding Social Pilot I was using another service that wasn't nearly as effective with curation.

Cons: I'd love the option to search specific Facebook pages and share content I find as well. I can find ways around this but if this feature was added it would be a perfect product for my agency needs.

Overall: Social Pilot allows me to find curated industry content for my clients, who are across a variety of industries from retail, dining, entertainment and transportation, among others. With Social Pilot I'm able to find and publish this content easily on a set schedule or on the dates of my choice.

Vendor Response

by SocialPilot on January 30, 2018

Hi Eric, Thanks for such an amazing review on SocialPilot. Really glad to know SocialPilot proves out to be a great social media management tool with intuitive features. The feature where you can search for specific pages and share content won't be much of a use as with SocialPilot you can schedule and share posts only to those pages in which you are an admin due to API restrictions for a third party tool like SocialPilot. Happy SocialPiloting! Regards, Jimit