Who Uses This Software?

Apart from digital marketing agencies and SMBs in the US, Western Europe, and India, a lot of our paying customers are from Germany and Russia since we target their social platforms as well.


Average Ratings

261 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    Starter: Free Individual: $10 Professional: $30 Team: $50 Agency: $100
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • SocialPilot
  • socialpilot.co
  • Founded 2014
  • India

About SocialPilot

Manage all of your major social media accounts and improve your social media efficiency on one platform with automated post scheduling and many other unique features. SocialPilot is a social media scheduling and marketing tool for social media professionals and digital marketers! Schedule your posts to social media networks like Facebook, Twitter, LinkedIn, Google+, Pinterest, Instagram, Vk, Tumblr and Xing.


SocialPilot Features

  • Analytics
  • Automated Publishing
  • Contact Management
  • Content Management
  • Conversion Tracking
  • Customer Targeting
  • Keyword Filtering
  • Multi-Account Management
  • Posts Scheduling
  • Channel Management
  • Contact Database
  • Email Marketing
  • Event Triggered Actions
  • Lead Management
  • Multi-Campaign

SocialPilot Reviews Recently Reviewed!


Capterra loader

The best tool in our social media arsenal hands down.

Oct 14, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their bulk scheduling features are outstanding. Huge time saver over the competition. They also have a really nice "reporting" system which alerts you if there is a problem with a post or a network error on one of the social sites. It's incredibly easy to add users and their accounts without having to request their credentials, simply send them an email and it's click bam boom we're in business. They have a new video feature which is convenient and also have added a content curation feature which seems to be getting more intuitive every day, also nice. Their support is spot on and always available and they are willing to do hands on training for staff members as they come on board. Really impressive.

Cons: If they had a bit more of a "listening" or "engagement" feature set this would be probably the only tool you would ever need for social. If the video portion wasn't limited to just uploading and could capture the video and post from a link that would save some time, but I'm sure they are working on it as we speak!

Overall: The benefits are on going, the best part was the ease of onboarding team members and the high level of support we continue to receive from SocialPilot's team. Significant increase across the board in social engagement, increase in followers and conversion from social to our primary destinations.

Vendor Response

by SocialPilot on January 10, 2018

Hi Christopher,

Wow! You are awesome!! Such an amazing review from our user is more than valuable to us. You have appreciated SocialPilot in such a wonderful way. Thanks so much. Glad to know SocialPilot proves to be the one platform you would love to use for your social media marketing.

We know listening and monitoring are quite needful. We'll surely have a word with the developers about this.

Regards,
Manvi

Capterra loader

They've Got (Almost) Everything Right

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.

Cons: Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...

Overall: I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful.

Vendor Response

by SocialPilot on October 17, 2018

Hi Chris,

Really glad to know you almost are getting everything right, using SocialPilot.
We understand the need of Instagram Direct Publishing since their API is out now, but to have that feature you need to be partners with Facebook and there's a whole procedure to follow being Facebook Partners. We are on it working on the process and will soon have this feature.

Thanks,
Jimit

Simple and Cheap Social Media Management Software

Dec 09, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Social Pilot cheaper than most SM Management software in the market, and can be a cheaper alternative to Buffer and HootSuite.

Cons: I really dislike the fact that my "country" supports the free plan and paying for upgrades but doesn't support the free trial.

Overall: Social Pilot is a simple social media management tool, I decided to sign up for the free plan to get a feel of the software, in comparison to other SM Management tool.

The signup process was easy and I linked my Tumblr, Facebook page, and twitter profile, after which I added my daily posting schedule to each SM account. I liked the Pinterest and Instagram option available. Other accounts SM profiles allowed includes: LinkedIn, Google +, VK and Xing. Social pilot works like buffer and Hootsuite.

To test the feeds feature I had to upgrade my account or start a free trial, sadly, I couldn't start a trial because of' 'Sorry trial membership is not available in your country.' It seems rather ridiculous that upgrades are allowed in my country but the trial isn't?

I can't say I've had this experience with any other SM Manager.

The content curation didn't really provide me with relevant posts as I was testing this on my book blog and there wasn't any entertainment or literature option among the suggested posts categories.

In comparison to other social media managers such as Buffer, Hootsuite, Swift Social and others, Social Pilot doesn't really stand out. Its strong point, however, is its cheap price, the basic plan is $4.99 compared to buffer and HootSuite's $9.99. And while I think it has a lot of potential, it still needs a unique feature that would distinguish it from other softwares in the market.

Vendor Response

by SocialPilot on December 09, 2016

Hi Abigail

Thanks for sharing your review. The reason for not having a trial in few countries is that, we have some past spamming history from such specific country users. A genuine user's like you, send us a support request for trial activation and we normally activate that. Feel free to email us if you want to access the trial.

We have added many unique features like social media calendar, bulk scheduling, custom FB branding and we are still making our tool more usable.

Once again, thanks for our review. Keep sharing your feedback to our support email address and we are more than happy to answer you.

What features it has are really nice

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well.

The ability to see posts that have been delivered and manage the schedule of you posts also works really well.

Cons: The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often.

It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot.

It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan.

Overall: It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.)

Vendor Response

by SocialPilot on October 22, 2018

Hi there,

Thanks for your SocialPilot review. Glad to know you like the Repeat post feature and the ability to manage posts once it's delivered.

But it's despairing to know that SocialPilot doesn't fit well to your requirements. We are working on making SocialPilot better each day and are bringing updates and advancements very frequently. Instagram direct posting, we are on it and will soon be available at SocialPilot.
About LinkedIn you said it right, we can't help it. It's how LinkedIn API allows any third party tool like SocialPilot to do. Hope we can make your SocialPilot experience better.

Best,
Jimit

The best publisher of social network manager.

Oct 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very easy to use and intuitive. It has many functions that I can not find in other publishers, such as: it allows you to publish the same message for several days. allows you to search for content to cure, allows you to schedule publications of other feeds, allows you to make publications with links directly from the images, among many other great functions.

Cons: It is very easy to use and intuitive. It has many functions that I can not find in other publishers, such as: it allows you to publish the same message for several days. allows you to search for content to cure, allows you to schedule publications of other feeds, allows you to make publications with links directly from the images, among many other great functions.

Overall: Although nothing is perfect in this life, it needs a few functions to be perfect. as a hashtag search engine, upload several images in bulk and that you could create several different publications among other things that would come to you very well.

Vendor Response

by SocialPilot on November 16, 2018

Hi Harry,

Thanks for such a wonderful SocialPilot review. It's cheering to know SocialPilot has made your social media marketing much easier and you find SocialPilot to be intuitive.

We definitely agree nothing's perfect and that is the reason we are always on the run to make SocialPilot a better tool each day.

Best Regards,
Jimit

A great entry level product

Oct 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Social Pilot is one of only a handful of similar products that offers integration to tumblr as a standard which was vital in my choice.

The subscription price points are excellent value for money and allow for growth as and when needed.

Cons: Bulk upload of postings is not as a easy as one would like. There are two options: 1. Uploading without specifying a posting date and time where by the system will send you're posting in the order of the upload file using a configurable schedule which you define or 2. Uploading specifying the date and time for the post to be sent. The later I have yet get working.

There is no automatic alert if any queue where to fail. This has only happened once in the past 8 months of using Social Pilot but you do need to keep you eye on the posting queue

Overall: Social Pilot have been a god send to my business. They are constantly adding new features and run regular online events offering insight, training and best practice. The guys can not do enough to help you.

Vendor Response

by SocialPilot on October 22, 2018

Hi there,

Thanks for your amazing review. Glad to know you like SocialPilot and is value for money!

Thanks for letting us know Bulk Scheduling was giving you troubles. We'll surely look into it as there a lot of users who love this feature and how easy it was for them to upload bulk posts.

Thanks for your kind words. We are always on the run to make SocialPilot a better tool each day and users like you motivate us to do more.

Best,
Jimit

Great Scheduling Software

Mar 27, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The easy of use and the ability to have team members handle different social accounts and one team manager that can approve the posts.

Cons: I really would like to have more statistics in the software.

Overall: I've been using SocialPilot with my team as we've tested some other services that will help us schedule and review the publications we make on social media. After testing more than 7 different services, we will stay in SocialPilot (and that's why I'm doing this review).

Here are a few things I find interesting.

1) Scheduling on Instagram. Right now this is not possible in almost any platform, Instagram doesn't allow other apps to post on them. But the way SocialPilot does this is by reminding you at the time the publication must go, you then open the app and it copies the publication to your clipboard, you just go from the app to Instagram and everything is almost done, you just adjust and hit publish.

2) It allows me to moderate the posts. My SM crew can create the posts for every platform and me or the Social Media Manager can then review and approve the posts when they're ready, this allows us to plan ahead even two or three weeks in advanced.

3) Different team members and accounts. By having different members on my team, I can choose which member handles which social account, will helps me focus my resources in the most efficient way.

Overall I'll stick to SocialPilot and I really recomment giving it a try if you are in need of a social scheduling platform.

Recommendations to other buyers: Approve the posts from the app. It's really easy to just swipe right when you want to approve something.

Vendor Response

by SocialPilot on March 29, 2017

Hi Gustavo,

Woww!! That's a pretty much detailed appreciation! This delights and encourages us more to work hard and make it a better tool for you each day.

Glad to know Team & Collaborations feature is such of a use to you and is helping you ease out on your social media needs and increasing efficiency.

We will pass on your suggestion where you need more statistics!
We are working on analytics of other networks also. Stay tuned :)

Thanks,
Jimit

Best Value for Money

Oct 12, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is affordable!!

I can schedule to all social platforms easily.

It is SO user-friendly.

When there is a problem, I get an email.

I can add teams if I want.

It does the job without charging a fortune and makes my life SO much easier.

Cons: I really am pretty happy with it, but here are the things I would change if I could (in order of importance):

I still pay Hootsuite to publish my Instagram posts because it can do it without notifying me and having me publish it live. If Social Pilot found a way to do that, I would instantly move all my accounts to Social Pilot and never look back.

There used to be a free 1-account version. I always recommend social pilot to people I talk to that want to manage their own social media. That option was perfect for them. Now I generally recommend something else because they really only need to schedule for 1 account.

I have had errors occur on posts so they don't publish and I don't understand why. If I knew what it was, I could fix it so everything would post as expected, but I don't. I appreciate the email letting me know there was an error, but it would be nice if there were no errors.

The queue feature. I never use it and sometimes I accidentally click it when I mean to schedule and then I have to go back and find the post and change it.

If I schedule the same post for multiple platforms but I mess up (like the error I just mentioned) I have to go into each platform's post and change it. This may be unavoidable, but I wish I could fix all of them at once.

Overall: SocialPilot has made my life easier and made my business work seamlessly. Thanks SocialPilot!

A pretty good Social Media tool

Apr 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: - You can connect a lot of profiles from different social media accounts.

- The analytics are really useful

- quite inexpensive, compared with other similar tools

Cons: - no instagram posting

- in a team, you cannot comment on a post already made, to make exchanges

- I am having a lot of problems posting in facebook profiles.

Overall: Excellent inexpensive social media tool.

Vendor Response

by SocialPilot on April 30, 2018

Hi Miguel,

Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot!
We are in communication with the Facebook team about giving us access to Direct Instagram Posting. We need to have the partnership to do that, there's a procedure to follow, so as soon as it's done, we'll get Instagram posting at SocialPilot.

About commenting on a Team-members post we'll surely add this to our suggestions list.

Also, I see that you are not very much happy with the customer support. Did you face any problem? I would like to amend of what difficulties you faced, please let me know!

Best Regards,
Jimit

Easy to use and quite powerful

Oct 21, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The software is pretty easy and straightforward to use and allows to schedule content from various internet portals as an auto feed.

Cons: There are minor bugs on the calendar area where you need to frequently refresh the web page to view the correct times. The biggest issues is the support that is slow to respond and the fact that at certain periods the engine seems stacked (lot's of posts are on a "hold" and fired all together)

Overall: In case they manage to solve some minor frustrations including the fact that sat various periods scheduled posts are hold then it could be one of the best solutions and most cost effective out there.

Vendor Response

by SocialPilot on October 24, 2018

Hi Alexanfros,

Thanks for your wonderful SocialPilot review. Glad to know you find SocialPilot to be easy and quite poweerful.

We'll definitely pass this bug on to our developers to have a look at why this is happening in your account. Can you please send in your SocialPilot login id at support@socialpilot.co

Thanks,
Jimit

Capterra loader

Social Pilot Provides Consistancy

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Social Pilot is easy to navigate. I especially like the "calendar" option, where you can view a full month's worth of post, even segmenting by social media platform. This comes in handy, especially with Pinterest. The analytics tab is easy to read and allows me to see which days and times my followers are most engaged, without having to visit that particular social media platform.

Cons: I do not mind the daily usage limitations (within my price range) however, I wish I was able to add all my Pinterest boards to my profile, although I know I cannot post to each board daily. I just would like the accessibility.

Overall: I discovered Social Pilot after reaching my frustration threshold with several other social media scheduling platforms. Several were difficult to navigate; some where not responsive; the most recent software, prior to SP, could never get a grasp on their Instagram push notifications.

With Social Pilot, I am able to push my Instagram notifications immediately upon receiving the convenient reminder from Social Pilot.

So relieved I discovered this software!

Vendor Response

by SocialPilot on October 22, 2018

Hi Joann,

Thanks much for this wonderful review. Delighted to know you find SocialPilot easy and love the features finally you found a tool that fulfills your social media requirements.

Best,
Jimit

SocialPilot has allowed me to completely automate my posts on Twitter, Facebook, and LinkedIn.

Jun 18, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has several small features that will make your life easier. For example, if you want to post on Twitter about an interesting blog post, simply copy the URL in the are for the message and SocialPilot will automatically retrieve any photo or diagram used in the blog post for you to include in your tweet. How cool is that?

Cons: If you use social networks a lot, you probably noticed that some socials use many hashtags (e.g. Instagram) and some do not (e.g. Facebook). Unfortunately, if you use SocialPilot to schedule your post, there is no way to tell the system, please remove the hashtags before you post on a social network that does not use hashtags (e.g. Facebook).

Vendor Response

by SocialPilot on October 16, 2018

Hi there,

Thanks for your wonderful review. Glad to know it makes your life easier.

We definitely understand the need of having this and that is the reason we are working on the Advance post feature, where you can create different posts for different social networks at the same time. We'll keep you posted with the updates.

Best,
Jimit

Customer service was very helpful when I had difficulty connecting a certain account. Great since.

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Scheduling is easy. I like how facebook and twitter posts are published by the program automatically. I also like the idea of having curated content available...however i think that it is stupid that I cannot use the search bar. I also like how I can use it from my phone which is very easy

Cons: i find it extremely inconvenient that instagram posts are not published automatically and that I need to do it from the app.

I also don't like how I can't schedule multiple pictures for either instagram or facebook. (especially when you are able to post multiple on the actual programs)

Finally, I think that it is ridiculous that I can have access to curated content...and not be able to search for it. It's very cheap of social pilot to do that especially when I pay for it. I shouldn't have to double the money out of my pocket to use the search bar. It's absolutely ridiculous.

Overall: I'm able to really improve our social media presence and reach.

Vendor Response

by SocialPilot on February 13, 2018

Hi Delaney,

Thanks for your review on SocialPilot. Glad to know you like how SocialPilot works and automates your posts.

The search box is a premium feature Delaney, so you will have to upgrade for it's usage and also Instagram has a restricted API so it doesn't allow any third party tool like SocialPilot to post directly to it. This is something Instagram handles and not in our hands.

We have recently released the multiple image posts feature on your dashboard. Please check to post multiple images to the supported platforms right from the SocialPilot dashboard.

Thanks & Regards,
Jimit

I've found it to be intuitive, easy to master and full of useful updates

May 18, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: This product works best for those that need a tool to monitor multiple social networks. It may not be all that useful for those who don't have more than one network. Utilize the scheduling and monitoring tools. Both are great functions of this tool.

Cons: There are size limitations to the image size you can post. As I shoot much of my work on a high-quality camera resulting in large size photos, it would be great to not have to edit them down before posting. (Note: This may be a limitation in the networks themselves, but I don't believe so.)

Vendor Response

by SocialPilot on June 02, 2017

Hi Deepesh,

Wow, that's a great review. Thanks so much for this appreciation.

Glad to know we have users like you who love SocialPilot.

We do allow high quality images here from SocialPilot Deepesh, it's that Twitter doesn't allow image size more than 3MB and Facebook also compresses the image size if they are like really high resolution.

Do let me know if you need anything further or you can just shoot up with your query at support@socialpilot.co

Thanks for staying with SocialPilot.
Jimit

Capterra loader

This is the best auto-post tool I've used in the last 10 years. Traffic to my website is increased.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. I stepped right into it and found it to be user friendly. There was very little learning curve with this Software as a Service. The website layout made my user experience relatively stress-free, which is saying a lot for me. I look for excellence and value in my online products and SocialPilot does not disappoint me.

Over a six-week timeframe, my website traffic increased from almost nothing to almost 10,000 per month.

This is one of the best experiences I've had in my online career.

Warmly,

Susan Daniels

Cons: I can't use special characters. The app is slow moving on my devices. I usually use SocialPilot on my laptop but for Instagram I have to push the posts on my devices and the SocialPilot app is slower than other apps I used on the same devices. One device has less memory, one has a lot of memory, but it's the same on both - slow moving. I hope this helps.

Vendor Response

by SocialPilot on January 25, 2018

Hi Susan,

Thanks for such an amazing review on SocialPilot. Amazed to know you found SocialPilot the best tool you have used in the span of last 10 years, like wow! Great to hear that SocialPilot helped in increasing your website traffic.

About our mobile app, can you please update it to our latest version? We have improved it in our latest update. You can reach out to our support team if you are facing any issues further.

Regards,
Jimit

Capterra loader

Social Pilot is a great social media tool! Easy to use.

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too!

Cons: My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go.

Overall: Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far!

Vendor Response

by SocialPilot on May 01, 2018

Hi Kristyn,

Thanks for an amazing review on SocialPilot. Really glad to know you find SocialPilot a great tool to use. We are always on the run to make SocialPilot a better tool to use each day, and comments like these gives us a boost to get better each day.

About tagging people on Facebook, Kristyn this feature will now not be available on any third party tool, as Facebook has made certain changes in their API policy recently and we unfortunately had to stop working on this feature as we didn't have access anymore.

But we are soon going to release some features which will interest you.

Best Regards,
Jimit

Capterra loader

Simple and straightforward to use

Jan 12, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The "Group" function is great. You're able to assign social media accounts to their own group, so having a broad overview of what you're posting for each company on different platforms is only one click. I also enjoy the "Curated Content" which makes it easy to find relevant articles and links to share with your audience.

Cons: There's still some bugs that could be ironed out and some suggestions to take into consideration.

- No option to view empty queue spots on the calendar view

- No option to continually schedule posts to one social media account (you always have to click the account you want to publish to)

Overall: Affordable, easy to give clients access to their accounts and to give team members access to specific groups.

Vendor Response

by SocialPilot on January 30, 2018

Hi Beverly,

Thanks for your wonderful review on SocialPilot. Glad to know you find SocialPilot a simple tool to use and the features to be intuitive.

We'll definitely add these suggestions to our list.

Happy SocialPiloting
Regards,
Jimit

Capterra loader

SocialPilot is a MUST for our Business!

Oct 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well.

Cons: The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools.

Overall: My business manages several different companies social media accounts. We simply post from Twitter, Facebook and G+ using SocialPilot! It's soooo simple. We also use it to schedule posts at different times which is one of my favorite features. Overall, our experience has been solid. Due to cost, we left socialpilot several months ago... But quickly realized it was a necessary business tool for us so we re-subscribed. Now we are likely lifetime customers. Thanks socialpilot and keep up the great work.

Capterra loader

Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors.

Cons: Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described.

Overall: SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed.

Vendor Response

by SocialPilot on May 01, 2018

Hi Suzanne,

Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily.

We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there.

Thanks once again!
Best Regards,
Jimit

Capterra loader

A nice way of keep tabs on your Social Media Presence

May 31, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors.

Pros:

-Schedule posts for your social media accounts

-Easily work with a team on assigning tasks and getting things posted

- Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule

- Less expensive than some competitors

Cons: This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy.

Vendor Response

by SocialPilot on October 16, 2018

Hi Josh,

Thanks for your review and glad to know you are using SocialPilot since our early days. We are always on the run to make SocialPilot a better tool.
We'll definitely take in your suggestions and try to make advancements and not make it look clumsy.

Thanks,
Jimit

Great Value!

Jan 09, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: There's a learning curve, but once mastered the software is very easy to use. It is so convenient to be able to write a blog post AND schedule all the social media promos at one time. The calendar feature helps me visualize my post schedule and the drag and drop feature makes rescheduling extremely easy. I prefer to schedule rather than put posts into a queue but the times I've used the repeat post feature (publish X times in Y days) it has been easy to set up.

Cons: I gave up on trying to post to Google Plus (not a real hardship, but other bloggers may want this functionality). It would be nice to be able to bulk edit posts that were scheduled at the same time, but I've learned to be double check and edit BEFORE hitting publish.

Overall: Value for the money. Other schedulers with similar features are out of my budget. Now that I'm scheduling posts on a regular basis, I'm seeing starting to see more blog hits for social media. Without Social Pilot I wouldn't be able to do it.

Vendor Response

by SocialPilot on January 25, 2018

Hi Lydia,

Wow, that's an awesome review! Thanks for such an amazing review on SocialPilot. Really pleased to know SocialPilot is your go-to tool for fulfilling your social media needs and you are getting results too.

We'll surely add your suggestion to bulk edit posts that are scheduled for the same time.

Regards,
Jimit

The Best Modern Platform for Small Agencies

Jun 09, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: This is an excellent solution for people who have multiple clients to manage. You can request access to your client's accounts, invite them to review posts and work on their own accounts, group their accounts into groups, set automated posting schedules, import feeds, etc.

Cons: This software is week on the integration side. Integration into Feedly without the use of a 3rd party tool is a major drawback. They should reach out to other platforms that agencies use to build a relationship.

Vendor Response

by SocialPilot on January 10, 2018

Hi Marshall,

Thanks for your amazing review. We are glad to know you find SocialPilot as one of the best platforms.

We'll surely look into integrating with more third party tools. Thanks for your suggestion.

Regards,
Jimit

Searched High and Low

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The CALENDAR feature. So needed and no one else is really doing it.

Cons: I wish I could edit replicated posts once they have been scheduled. (This way i dont have to remove them all and redo the replicated post to fix a typo)

Overall: I hated Hootsuite. Like, could not wrap my brain around their workflow. (And I am a smart Techie person)

I searched and searched and when I found Social Pilot, the angels sang! I recommend it to all my clients and friends. I even got my mom to use it!

Vendor Response

by SocialPilot on March 29, 2017

Hi Elizabeth,

Delighted to have such users at SocialPilot. Glad to know you love SocialPilot and its helping you to reach your social media goals.

We do have the option to edit a post which you have already delivered and want to reshare it with your audience.
Hope this is useful :)

Thanks,
Jimit

Great for agencies, except...

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This software is great for my boutique agency. We manage social media for our clients through the desktop and mobile app with ease. I like that it has similar functionality to buffer but is more affordable for a small agency like mine. The content discovery tool also helps us post great stuff regularly!

Cons: When I chose Social Pilot, I was concerned that it didn't have direct publishing to Instagram. I shared that with the sales person following up on the trial and he mentioned they were hoping to have it by August, 2018. Here we are, middle of October, 2018, with no direct-to-Instagram publishing. I'm sticking with it for now because I otherwise love the platform, but I can't function for long without that capability.

Vendor Response

by SocialPilot on October 22, 2018

Hi Laurel,

Thanks for your wonderful review. Pleased to know you like SocialPilot and is a great software for managing your boutique agency.

We totally get it of how important is Instagram direct posting and we definitely are working on it. There's a whole process to follow to become Facebook partners in order to have this feature and we are on it. We apologize in the delay, but we ourselves are waiting for answers from Facebook. Hope to see you stick around, we surely will have this feature on board.

Thanks,
Jimit

Good analytics for the social media environment

Sep 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The platform works very well and it's definitely tailored for all team sizes. The data featured in the app is extremely useful and easy to follow and comprehend. Social pilot is an essential tool for managing the reach of your company and how well you are connecting with your target audience. From here you can work to improve where needed. It's very easy to digest.

Cons: Although they offer different plans, the pricing can be a bit challenging to put up with for smaller teams. Also the apps can be a bit slow and the user interface could use some improvement, as it's not as intuitive as it should be.

Vendor Response

by SocialPilot on October 17, 2018

Hi Diego,

Thanks for your review. Glad to know you like SocicalPilot and count it as an essential tool.

We throw up discounts very frequently understanding the need of small businesses, so that they get the most of SocialPilot and comparatively we are cheaper than most of the tools out there. We are working on updating our app to avoid any glitches faced and constantly on the run to make SocialPilot a better and intuitive tool each day.

Thanks,
Jimit

Social Pilot Is A Reliable Social Media Solution.

Mar 23, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Interface. Easy of use. Affordability. It's a wonderful product.

Cons: Bulk uploads can be a pain.

Overall: I've used Social Pilot for over a year. It's an affordable solution with responsive customer service to back it up. The reason this isn't a 5-star rating is the bulk upload feature. If you enter commas into your tweets they get truncated. Makes sense, since you use a CSV file. :) The challenge for me is that I tweet so many quotes that the process takes forever. If there was any way to modify that or flag the commas in an editable format before upload, that would be awesome. Also, any Pinterest posts that I schedule prior to a post going live don't show the picture. I schedule them for after the post publication, but it still doesn't seem to pull in.

Vendor Response

by SocialPilot on March 24, 2017

Hi Stephanie,

Thanks for your lovely review! This encourages us to work more and make it a better tool for you each day.

We have the feature where you can very easily edit your posts after you add a bulk schedule!

Watch our tutorial on bulk scheduling: https://www.youtube.com/watch?v=UFIhfe_PCG0&list=PLlcVQ_ZkkWVy78Z1Kmor_3ebBjwM1rFC9&index=7

Please get back to us if you need anything else. We want to make sure you are being taken care of!

Thanks,
Jimit

Excellent value of money, works like it is meant to and contains amazing features

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Comments: As the Executive Director of a digital marketing agency (www.vent2me.com.au) in Melbourne, Australia, I spent a considerable amount of time evaluating social media management tools.

I trialled Hootsuite, Sprout Social and Buffer to name a few until I found Social Pilot and since then I have stuck to it. Social Pilot is excellent value of money, easy to setup and has functionality that the other social media management tools do not.

I highly recommend Social Pilot to agencies and individuals who want to manage their social media with minimal fuss and cost. It is streets ahead of the competition.

Vendor Response

by SocialPilot on March 29, 2017

Hi Julia,

Thanks so much for such a wonderful review.
Glad to know you love SocialPilot and it helps in increasing and fulfilling your social media needs.

Thanks,
Jimit

Missing Video Posting and Social Feed

Mar 24, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is the best posting platform I have used. The price for the amount of social profiles is unbeatable. I really like being able to search for content by topic and easily throw into my queue. Canva integration is awesome too.

Cons: No video posting.

No social feed to see posts with responses and area to respond.

Overall: Overall I really like it for posting and finding content to share. I really wish that I could post videos and I also wish that I could see my posts and responses to my posts in a social feed that allows me to respond.

The main reason I like SocialPilot is that the scheduling is the best out there, it allows for the separation of companies, and a ton of profiles for an extremely reasonable price.

The main concern is the video posting, as I post a good amount of video (I fly drones for part of my job). The social feed I can look past because my CRM (nimble) shows comments and messages from my social media.

Recommendations to other buyers: Add the two things and it will be near perfect.

Vendor Response

by SocialPilot on March 24, 2017

Hi Scott,

Thanks for your amazing review!

Glad to know you love SocialPilot's posting! We are working on video posting and soon are going to release it :D

Unfortunately you can't see your social feeds on SocialPilot as we don't offer the feature of listing and monitoring!

Hope SocialPilot serves your social media needs well!

Thanks,
Jimit

Capterra loader

feedback from a German user

Oct 12, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: - Xing (German network) is included, this is a big plus.

- Adding customer accounts and manage them in groups is great.

- feed content, I like this option

Cons: not so easy to handle. some words are not well translated. shows character limits for Twitter, but not for the other networks.

Overall: Of course it is a great tool to plan and pre-schedule posts. this helps a lot to reduce time. Calendar view of planned posts is great, I would like to have an easy overview per account as well.

Support is really quick.

I am a marketing freelancer/Agency and will start social media management for customers in the net month. But some of my customer would like to use SocialPilot on their own. Do you offer something like a Affiliate program?

Vendor Response

by SocialPilot on October 22, 2018

Hi Maren,

Thanks for your wonderful feedback. Glad to know you like SocialPilot.

We are still beta testing the language translations and we can definitely take your suggestions. It can also be great if you could help us out with words that are not well translated.

We show character limit for Twitter as only this platform has very less limit. Other platforms allow long form posts.

We have a very convincing Affiliate program which lets you earn 30% recurring commission. Check our Affiliate website- https://www.socialpilot.co/affiliate

Thanks,
Jimit

Nice to have a dashboard that is almost all-in-one for all of my social media needs for my clients.

Jan 09, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: As a soloprenuer, I love that it's affordable, custom branding, content curation feature, and the customer service has been very responsive and helpful. The analytics is a great and important feature and I love that I can access/connect to client accounts without the need for their passwords.

Cons: Not able to add multiple images, especially for Instagram. Would be nice to have a place to store frequently used hashtags for Instagram. Although, I love the URL shortner, it's a pain when I'm trying to include a custom URL and it keeps automatically changing to a short URL. Would like to provide deeper analytics and brief explanations of what each section means.

Vendor Response

by SocialPilot on January 25, 2018

Hi Gia,

Wow, thanks for your wonderful review on SocialPilot. Pleased to know you love SocialPilot and is a one-stop shop for your social media needs.

We have just released multiple image postings to your multiple social media accounts. Please have a look, you'll love this! Also currently we don't have features where you can save hashtags or even posts for later. But that's definitely on our suggestions list and you'll have updates as there is any news about it.

Happy SocialPiloting!
Regards,
Jimit

I switched from another program to Social Pilot at the suggestion of another author. Love it.

Jan 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's easy to set a schedule so that I don't have to 'schedule' every post. It just goes right into the next slot saving me time. This ability also lets me set different schedules for different days and different accounts with ease. This is by far my favorite feature.

Cons: Either I can't or haven't figured out how to tag people through this program. It can be frustrating when it comes to cross-promotion with other authors.

Overall: It saves me time when it comes to scheduling my social media.

Vendor Response

by SocialPilot on January 23, 2018

Hi Amy,

Thanks for such a wonderful review. Glad to know you love SocialPilot and it helps in saving your time.

Yes, we currently are not offering the feature where you can tag people on Facebook, but that's surely on our roadmap and you'll get to know about it soon ;)

Regards,
Jimit

Great system for Agencies managing multiple profiles !

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The software is great to use, main features we like are: the ease of navigation, analytics feature, the ease of managing multiple profiles and integrating them to the system, ability to invite clients to link their own accounts and recently the export of analytics in PDF format.

Cons: The system in general is great, however, there are a few features that could be added, which are: being able to add multiple photos on Facebook, the ability to have 100% white label for agencies and having a client area so they can login and see their analytics at anytime.

Overall: Being able to manage multiple social media profiles with ease. Bring able to have staff accounts and invite clients to link their own social media profiles.

Vendor Response

by SocialPilot on February 13, 2018

Hi Amit,

Thanks for your amazing review on SocialPilot. Excited to know you like SocialPilot so much and the ease of functionality drives your social media needs efficiently.

We have recently released multiple image postings right from the SocialPilot dashboard. Please have a look. You can do that now.
And about 100% white-label that's definitely on our suggestions list and we'll keep you posted if there are any updates on it.

Regards,
Jimit

Capterra loader

Awesome Product

Oct 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ease of use and the platforms supported by SocialPilot. I would definitely recommend it.

Cons: The list of platforms needs to be extended.

Overall: I love how I can automate the posts at one time and just relax.

Vendor Response

by SocialPilot on October 17, 2018

Hi Francis,

Thanks for you being awesome :)

Glad to know you find SocialPilot easy.

I'll surely mark your suggestion down to extend, I would like to know any suggestions if you have.

Thanks,
Manvi

Does What All The Others Do AND More and Cheaper

Mar 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Lots of features. Works well. Support responds to messages oretty quickly.

Cons: I wish phone support was available AND I understand why it isn't

Overall: I'm a solopreneur who uses social media very aggressively to get the word out. After too many frustrations with a big name product, I signed up for SocialPilot. Works like a charm AND does things that others want to charge more more or are not equiped to handle as easily as SocialPilot does. Set it up and start adding content and voila . . . delivered.

Vendor Response

by SocialPilot on March 29, 2017

Hi Jeff,

That's so wonderful! Glad to know you love SocialPilot so much and its working the best to fulfil your social media needs.

Thanks,
Jimit

Amazing and Affordable Tool for Agencies

Oct 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: All of the features we desire at a price point that is below other software in the market.

Cons: We find nothing "con" to say about Social Pilot. We use it everyday on behalf of our clients, have done so for several months and we have not yet encountered a glitch.

Overall: Excellent! We manage the social media accounts for several of our clients and utilize Social Pilot for creating several of the posts and scheduling them all. Additionally, we use the Social Pilot Chrome extension on a daily basis to share interesting content we encounter. We consider Social Pilot as one of our most useful and valued tools.

Vendor Response

by SocialPilot on October 24, 2018

Hi Jim,

Delighted to know you like SocialPilot and it fulfills your daily social media requirements. Thanks for your wonderful review and adding value to it.

Best,
Jimit

Best Social Posting Software On The Market

Jan 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ability to work with multiple clients via a single dashboard. Clients can easily see their social post calendar or come on as a team member and make their own contributions. Social pilot also provides great reports so I can spend my time working on what's important.

Cons: A few benefits are missing from the Team dashboard like the ability to copy posts. This is available in the admin dashboard but it would be nice for the individual to have this option.

Vendor Response

by SocialPilot on January 25, 2018

Hi Rebecca,

Thanks for your amazing review on SocialPilot.
Pleased to know you find SocialPilot to be the best Social posting software in the market.

We'll surely add this suggestion where you can copy posts in the team panel as well. Thanks!

Regards,
Jimit

Social Pilot has been a useful tool for small business owners.

Jan 14, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Social Pilot is very easy to use and provides a structured workflow of social media content. It allows for scheduling multiple posts at once on many different types of social media accounts, in particular, the availability of Google + and LinkedIn is useful.

Cons: Social Pilot does lacks some features like content discovery, social media streams, and tracking hashtags that are provided by Hootsuite. Otherwise, it is great for scheduling and posting content to many different social media channels.

Vendor Response

by SocialPilot on February 27, 2018

Hi there,

Thanks for such a wonderful review on SocialPilot. Glad to know you like SocialPilot and it fulfils your needs to schedule posts for multiple platforms.

We do provide content discovery- Advance Curated Content feature where you can just type in your searchable keyword, domain name, hashtags and more and you'll see a list of content related to that search. You can have a look at this link for more information: https://www.socialpilot.co/features/content-curation-marketing-tool/

Also, other features you mentioned are definitely there on our suggestions list and we'll keep you posted if there are any updates on the same.

Regards,
Jimit

Capterra loader

Finally the Product I have been Waiting For!

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Simplicity, affordability and support! Product is very user friendly and easy to learn.

Cons: Really do not have anything negative to say!

Overall: This product is exactly what I was looking for. I just wanted a simple application to add all my business clients social media accounts to in order to plan, schedule and analyze posts.

Social Pilot is exactly that! No fancy set ups, easy account add ons, easy group set up and easy posting.

If you want a simple, yet effective and affordable application to add your social media profiles to and post individually or to a group, then this product is definitely for you!

Vendor Response

by SocialPilot on October 17, 2018

Hi Kimberly,

That's an awesome review. Thanks much for being an amazing SocialPilot user and it is the product you have been waiting for. It's so cheery to hear this.

Best,
Jimit

Capterra loader

I find it a very useful tool, to bad about the Instagram future, but they make it work.

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I enter my post and i don't have to think about them anymore for a while, That way i can focus on more work and without having to think about social media.

Cons: Customer support isn't that great, it also took me a while to discover that when i choose "share as media" for a link the post only shows a picture, instead of redirecting to the link

Overall: Peace of mind

Vendor Response

by SocialPilot on February 13, 2018

Hi Els,

Thanks for your wonderful review on SocialPilot. Glad to know you like SocialPilot and scheduling gives you free time to focus on other stuff.

Please let us know how we can be of help to you, if you would like to walk through SocialPilot you can book a demo contacting manvi@socialpilot.co She'll be helping you out setting up your account and further assistance.

Regards,
Jimit

Really good

Jan 13, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: Its very easy to use, and its great to teach people with. The colour coding system is great- we changed for each business

Cons: With Instagram you need to log into Instagram and manually post it. Once I changed the colours it was very easy to use. Thank you

Overall: It makes it easy for one person to manage all social media but also it makes it easy to break it up into different sections

Vendor Response

by SocialPilot on February 26, 2018

Hi Sami,

Thanks for an amazing review on SocialPilot. Glad to know you find SocialPilot an easy to use tool which helps you manage your social media efficiently.

Thanks & Regards,
Jimit

Social Pilot Provides Great Value

Mar 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Great value. Time saver.

Cons: Inability to maintain LinkedIn connection. Occasional errors in posting.

Overall: So happy we stumbled on to Social Pilot. This service provides tremendous value and ease of use. Support is great. It's a big time saver when it comes to posting to social media. Highly recommend.

Vendor Response

by SocialPilot on March 24, 2017

Hi Jane,

Thanks much for such a wonderful review.

Glad to know you love SocialPilot this much and how it's easing out on your social media needs.

Can you please send us your email id you are using with SocialPilot? We'll check why LinkedIn is not working in your account.

Thanks,
Jimit

Great app for scheduling social media posts

Oct 23, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It's really convenient that I can have multiple accounts hooked up. I use social media for multiple clients and personal projects, so it's very convenient to do it all from one spot. I also really like the calendar feature; it makes it really clear to be able to visualize it that way.

Cons: Finding posts that have just gone out or are scheduled is a little unintuitive. I know it's in there, but sometimes I can only find it on the calendar app. I think making a new post and viewing pending or recently posted posts are the most common uses and should be easiest to find without searching.

**Also, the Instagram feature is fine in theory (to have a notification pop up at the scheduled time with the post content, then to manually paste it into the post), but if I accidentally dismiss the pop up notification, I can't find the post anywhere. I understand if Instagram doesn't allow automated posting like FB does, but it's frustrating that I can't find an easy way to post on Facebook if I miss the notification on my lock screen.

Overall: I love being able to schedule posts in advance. I take a block of time and come up with content rather than doing it on the fly with less focus. I'm able to use it across multiple platforms for multiple clients without logging out. There are a few UX/UI things I wish were different, but overall I'm really happy with the functionality of the app and use it frequently.

Capterra loader

Great social marketing tool

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Socialpilot allows me to post all relevant company updates and marketing content to a large number of Social Network. It comes with a large number of connectors and even supports networks like LinkedIn. That is the reason why we bought the tool.

Cons: The software could be more intuitive. However, everything works the way it should. Pricing could be more competitive.

Vendor Response

by SocialPilot on November 19, 2018

Hi Daniel,

Thanks for a wonderful SocialPilot review. Cheering to know you find SocialPilot to be a great marketing tool.

We are always on the run to make SocialPilot a better place each day and keeping getting updates so that users like you get the full benefit of what you are paying.

Best,
Jimit

Must have for social media marketing

Sep 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple easy to use interface. Scheduling functions are perfect! We have it up and running literally in minutes. It makes it so easy to have complete control over your social media marketing efforts.

Cons: The pricing levels could have more options.

Overall: We love SocialPilot! It has helped us keep our social media efforts consistent and effective.

Vendor Response

by SocialPilot on October 17, 2018

Hi Ed,

Thanks for your wonderful review. Pleasing to know you find SocialPilot to be a perfect 10 on 10.

Its awesome to have such users like you.

Best,
Jimit

Capterra loader

Such Incredible Value for Money

Dec 05, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love that you can plan Instagram posts in advance - such a time saver. The reports are very good too, with enough detail for a basic report for clients

Cons: sometimes it can be a bit glitchy - for example something won't post for some reason and you won't be notified until the next day, by which point the post has been missed

Overall: Very positive - would be nice to be able to tag brands on Facebook, I hope they introduce this soon. Any issues are dealt with so quickly by their CS team

Great tool for small marketing business

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use... just take me a few min to configure an entire day of post.. i can't do without this tool

Cons: I wish there were formatting options for social network normally don't support them

Overall: love the tool.. easier to use than most of the tools out there, also very good pricing when comparing to other.. This tool is the bread on my table and i feed my family with it

Vendor Response

by SocialPilot on October 17, 2018

Hi Chrystian,

That's an awesome review. Filled my heart to know SocialPilot stands with this much importance in your life. We really hope you keep growing and increasing your social efficiency. We'll always make sure to improve and update each day that users like you can get the most of us.

Thanks once again. You are awesome!
Jimit

SocialPilot Review

Oct 12, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: -Large capacity for accounts

-Ability to easily schedule on multiple accounts

-UI is mostly streamlined and simple to use

-Built-in reporting features

-Added functionality like link shorteners

Cons: -No Instagram reporting metrics

-No direct posting to Instagram (just sends photo/description to your phone for manual posting)

-No ability to view timelines, messages, etc. (although understandable that they focus just on content scheduling)

Overall: Useful for a contract worker or agency needing to schedule posts on many accounts.

Vendor Response

by SocialPilot on October 22, 2018

Hi Taylor,

Thanks for your SocialPilot review. Glad to know you find our scheduling easily and makes your social media handling easier.

We are working on direct Instagram publishing. There's a whole process to be followed to become Facebook partners in order to have this feature and we are on it. We'll take in all your suggestions and add it to our list.

We have recently released Social Inbox for Facebook where you can manage your Facebook page conversations, visitor posts and comments all at one place.

Best,
Jimit

Capterra loader

Running quite a few accounts and still happy

Oct 13, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: significantly cheaper than some competitors

Cons: Can not automate Instagram scheduling which means we have to use an alternative tool for that

Vendor Response

by SocialPilot on October 22, 2018

Hi Daniel,

Thanks for your SocialPilot review. Glad to know you are happy using SocialPilot.

We definitely understand the need of Instagram direct posting and we are working on it. There's a whole process to be followed in becoming Facebook partners to have this feature and we are on it.
We'll keep you posted with updates.

Best,
Jimit

Capterra loader

This has simplified the way I do my social media and made it really easy to organise and manage.

Jan 09, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the fact that I can organise all my social media in a few clicks and that it can all be done in one place. The fact that I can set it up to most ll of it for the next week, or month is even better.

Cons: There could be more on the analytical side but this is not a big issue as what they do have it good.

Overall: Simplified my social media posts. Now I can get on with other stuff.

Vendor Response

by SocialPilot on January 11, 2018

Hi Chris,

Wow, that's a great review! Pleased to know SocialPilot made it really easy for you to manage your social media. We are always on the run to make SocialPilot a better tool for you to use each day. Thanks for your valuable review.

Regards,
Jimit

An excellent Social Networks publication automation tool !

Oct 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It is an excellent piece of software for automatizing the publications on social networks (instagram, facebook, twitter, linkedin, google Plus, tumblr, Xing).

I've used the automations for facebook and instagram so far and I'm really happy with the user experience for scheduling posts : very straightforward and fluid when you want to schedule posts for 1 to 2 months in advance.

Also, the automation for instagram is really smart: you get a notification, click on it, it opens SocialPilot and you press "publish --> it opens insta app automatically, and you just have to paste the text before you post.

Cons: Some freezes of the Android app on my Galaxy S7 in the last few weeks (it opens and stay stuck on "please wait").

I hope it will be fixed in a future update of the android app (not blocking : you just have to kill the app and start it again, then go back to the "Insta Scheduled posts" tab, but a little bit of an annoyance, still)

Overall: Excellent : I tried a few other such tools (buffer, socialchamp) and SocialPilot is the best in terms of how easy it is to schedule posts for 1 or 2 months in advance. I could feel that a lot of thinking was put in making very repetitive tasks easy to perform, wich is the most important for such tools.

Also I really liked the automatic insta posting from the Android SocialPilot app.