---
title: "SocialPilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is SocialPilot the right Social Media Management solution for you? Explore 376 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/144332/SocialPilot/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

SocialPilot

4.4 (376)

[View alternatives](https://www.capterra.com/p/144332/SocialPilot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of SocialPilot

Ease of use

4.4

Customer Service

4.4

## Pros and Cons in Reviews

Furkan A

FounderDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“For agency work, having scheduling, the content calendar and multiple client accounts in one place saves a lot of time compared to managing each platform separately.“

September 15, 2026

Furkan A

FounderDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“There are also occasional small issues with publishing or platform-specific features, so sometimes I still need to open the native social media app to finish something manually.“

September 15, 2026

Furkan A

FounderDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“What I like most about SocialPilot is that it makes managing several social media accounts much more organized.“

September 15, 2026

SV

Sara V

OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years.

“They say you can 'cancel anytime' which is true. But if you made the mistake of paying them in advance in exchange for a small discount, they do not refund any portion of your billing if you cancel.“

August 6, 2026

Furkan A

FounderDesign, 2 - 10 employeesUsed the software for: 1-2 years.

“Post scheduling is probably the feature I use the most.“

September 15, 2026

SV

Sara V

OwnerRestaurants, 51 - 200 employeesUsed the software for: More than 2 years.

“Used them for 5 years and they refused to refund the remaining 9 months of my payment for a service I have not used since Aug 1.“

August 6, 2026

Priyanka S

Digital Marketing StrategistComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months.

“Its user-friendly interface, easy post scheduling, and powerful analytics that help optimize our social media strategy.“

December 22, 2024

NS

Nyika S

CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“There is an inability to add a channel the same way you add a team member.“

June 22, 2025

## Showing most helpful reviews

Showing 1-25 of 376 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Furkan A.  
Founder  
Design  
Used the software for: 1-2 years

### "Good value for managing multiple client accounts"

September 15, 2026

4.0

Overall, my experience with SocialPilot has been positive. It has made our social media workflow easier to manage, especially when working with multiple accounts and planning content ahead of time. The interface is fairly easy to learn, and scheduling posts does not require much setup. I think its strongest side is bringing everyday social media management, scheduling and approvals into one place without becoming overly complicated. There are a few areas that could be more advanced, particularly analytics and some platform-specific publishing options, but they have not been major problems in day-to-day use. For an agency or small team managing several accounts, it offers a good balance between features, usability and price.

Pros

What I like most about SocialPilot is that it makes managing several social media accounts much more organized. For agency work, having scheduling, the content calendar and multiple client accounts in one place saves a lot of time compared to managing each platform separately. Post scheduling is probably the feature I use the most. Preparing content in batches and seeing everything on a calendar makes weekly planning much easier. I also like the approval and team workflow, especially when a client needs to review content before it goes live. For the number of accounts and features it offers, I think the value for money is quite good.

Cons

The analytics are useful for regular reporting, but I would like a little more depth and flexibility when creating reports for different clients. There are also occasional small issues with publishing or platform-specific features, so sometimes I still need to open the native social media app to finish something manually. The built-in image and content tools are convenient for quick work, but I would not use them instead of dedicated design or video editing tools.

Review Source

NS

Nyika S.  
CEO  
Marketing and Advertising  
Used the software for: 1-2 years

### "SocialPilot: a Good Addition to your Social Marketing Toolbox"

June 22, 2025

4.0

I'm happy with it. The pricing is better than Hootsuite which is what I used before; and it's almost as easy to use.

Pros

I liked how easy it was to 1. add my team members 2. on-board them (platform is easy to learn) and 3. post and schedule content. I can also easily repost content previously scheduled.

Cons

Pricing packages are slightly rigid- I am in between packages but I have to go with the more expensive one so I don't miss out on features. There is an inability to add a channel the same way you add a team member. I am optimistic this will be added soon.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Loss of trust in the product and price issues.

Review Source

SV

Sara V.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Ok service but would not recommend annual billing."

August 6, 2026

2.0

Good over the past 5 years overall until we tried to use their 'cancel anytime' feature. Service was pretty basic. Price went up over $200 annually this past May with no warning before they auto-debited my credit card and no actual improvement in any services so would not use them again.

Pros

Easy to use and schedule posts across multiple platforms. Nice to have up to 6 users at their basic tier of service.

Cons

False advertising. They say you can 'cancel anytime' which is true. But if you made the mistake of paying them in advance in exchange for a small discount, they do not refund any portion of your billing if you cancel. Used them for 5 years and they refused to refund the remaining 9 months of my payment for a service I have not used since Aug 1. Only canceled due to switching social media management companies & they use their own internal systems. Do not recommend.

Alternatives considered

[Loomly](https://www.capterra.com/p/166498/Loomly/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/)

Reason for choosing SocialPilot

Facebook was way too complicated to use. Interface is extremely difficult to navigate. Loomly was overkill for what we needed.

Review Source

Jess W.  
Marketing Manager  
Telecommunications  
Used the software for: 1-2 years

### "An EXCELLENT tool for multiple accounts - i've tried a few!"

January 23, 2024

5.0

Honestly, the best monthly sub in terms of time saved and managing socials centrally.

Pros

I love this platform. It's excellent value, provides great analytics, bulk scheduling, flexible schedules, high quality pot appearance (for instance I love the carousel feature on FB.)

Cons

The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case.

Alternatives considered

[Metricool](https://www.capterra.com/p/203702/Metricool/)[Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing SocialPilot

Because they all fall behind Social Pilot when you look at what you get for the money. Cannot reommend it enough.

Review Source

Rony Peterson O.  
Student  
Education Management  
Used the software for: Less than 6 months

### "An easy, well-looking, and not expensive social media manager"

July 13, 2022

5.0

SocialPilot is a good choice for a more professional management of social media. It syncs with the biggest social media, including Facebook, Instagram, Twitter and even TikTok. Also, it is not expensive which makes it possible to use without spending so much money.

Pros

This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market.

Cons

It does not have a free plan to use. Also, Instagram's data is not shown on this software for now.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Facebook Creator Studio](https://www.capterra.com/p/247876/Facebook-Creator-Studio/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing SocialPilot

Because of the integration with TikTok and some other functionalities.

Switched from

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Facebook Creator Studio](https://www.capterra.com/p/247876/Facebook-Creator-Studio/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Because of the cost-benefit and the integration with social media and coworkers

Review Source

Brian W.  
Marketing Manager  
Retail  
Used the software for: 6-12 months

### "Can't go wrong with this Great Bang for your Buck!"

October 3, 2019

4.0

I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you!

Pros

In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot.

Cons

The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me.

Reason for choosing SocialPilot

Price for the number of accounts.

Switched from

[Buffer](https://www.capterra.com/p/143492/Buffer/)

I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great!

Review Source

Response from SocialPilot

May 5, 2020

Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community.

Nicolle H.  
Digital marketing Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simple and east to use with all the functionality "

September 9, 2019

5.0

Pros

I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts.

Cons

Nothing I don't dislike , they are upgrading the software all the time.

Reason for choosing SocialPilot

The amount of accounts I could connect and the value for money

Switched from

[Buffer](https://www.capterra.com/p/143492/Buffer/)

It was recommended and after the trial I decided social pilot was better

Review Source

Response from SocialPilot

May 14, 2020

Dear Nicolle, Thanks for leaving us such a wonderful review. We are thrilled that you find setting up accounts in SocialPilot really easy.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.

Monica N.  
Sales Revenue Manager  
Hospitality  
Used the software for: I used a free trial

### "Great Social Media Software"

August 11, 2025

4.0

Pros

Tool has great comprehensive analytics. It's very user friendly. Calendar and team collaboration available.

Cons

AI is not available, and it's a little bit pricey compared to the other software options currently on the market.

Review Source

KK

Khiana K.  
Customer Service Representative  
Construction  
Used the software for: 1-2 years

### "Boost your socials - great software!"

April 14, 2025

5.0

SocialPilot is very user friendly and doesn't take too long to learn how to use and navigate. I appreciate that it is always being updated to have new features such as AI.

Pros

I love that we can schedule our social media posts out in advance. This makes planning and organizing our social media much easier! I love the calendar view so we can easily see what is scheduled at a glance.

Cons

When a post is pending review, I have to go in and edit each post individually even if I have it queued to post to 6 different places online. Each post for the 6 locations may be identical. I wish I could bulk edit all 6 at once to save time.

Review Source

DC

Daniel C.  
Benefits and Compliance Manager  
Hospital & Health Care  
Used the software for: I used a free trial

### "SocialPilot review"

June 10, 2026

4.0

Pros

SocialPilot is a nice platform to be able to review and gather information on social media analytics. Interface looks good and the scheduling tools helps users stays organized.

Cons

I don't have too many problems with the platform. I do recall when using the platform that it was difficult to post text with images or videos which was a bit inconvenient

Review Source

CD

Claudio D.  
Digital Marketer  
Telecommunications  
Used the software for: 2+ years

### "Social media marketing at another level."

December 31, 2024

5.0

The software has made it more than easy to manage and create any social media post and also create unlimited templates.

Pros

Effectiveness of the product in content bulking and ease in integration.

Cons

I high recommend the software. It is easy to implement and has a very practical pricing.

Review Source

Chris G.  
Real Estate Agent  
Real Estate  
Used the software for: 6-12 months

### "They've Got (Almost) Everything Right"

August 22, 2018

5.0

I can manage the social media accounts of 25 real estate agents, and with bulk scheduling, get months of posts lined up in a day. Great value, and they offer an intro training session for free, which was mostly helpful.

Pros

The groups feature is huge, allowing me to post to a specific group of 20 or so accounts, but leaving a different set of 10 accounts off the post. The bulk upload works. They could make a sample template that is a bit more explanatory. The pricing, should it remain unchanged, rocks. I don't understand the greed at a few of their competitors. Pretty good analytics too.

Cons

Instagram HAS opened their API to 3rd party companies such as later.com for automated scheduling and POSTING of Instagram posts. It is unfortunate that SP has not gotten this functionality yet. Perhaps my biggest gripe, is a missing feature: I should be able to post an article to 10 different accounts on the spot, using SHARE NOW, and have those posts get sent 2-3 minutes apart to avoid FB bots seeing a bulk posting occurring. One of their competitors offers this feature, so it can be done. They don't see the need for it at SP. This forces me to move posts around on the calendar, and with 30 accounts on a calendar that you can't zoom in on, it is a headache! I'd also like to see video posting enabled as a bulk post feature...

Review Source

Response from SocialPilot

October 17, 2018

Hi Chris, Really glad to know you almost are getting everything right, using SocialPilot. We understand the need of Instagram Direct Publishing since their API is out now, but to have that feature you need to be partners with Facebook and there's a whole procedure to follow being Facebook Partners. We are on it working on the process and will soon have this feature. Thanks, Jimit

VR

Verified Reviewer  
Co-Founder  
Animation  
Used the software for: 6-12 months

### "What features it has are really nice"

October 12, 2018

4.0

It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.)

Pros

I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well. The ability to see posts that have been delivered and manage the schedule of you posts also works really well.

Cons

The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often. It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot. It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan.

Review Source

Response from SocialPilot

October 22, 2018

Hi there, Thanks for your SocialPilot review. Glad to know you like the Repeat post feature and the ability to manage posts once it's delivered. But it's despairing to know that SocialPilot doesn't fit well to your requirements. We are working on making SocialPilot better each day and are bringing updates and advancements very frequently. Instagram direct posting, we are on it and will soon be available at SocialPilot. About LinkedIn you said it right, we can't help it. It's how LinkedIn API allows any third party tool like SocialPilot to do. Hope we can make your SocialPilot experience better. Best, Jimit

EB

Elizabeth B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best Value for Money"

October 13, 2018

4.0

SocialPilot has made my life easier and made my business work seamlessly. Thanks SocialPilot!

Pros

It is affordable!! I can schedule to all social platforms easily. It is SO user-friendly. When there is a problem, I get an email. I can add teams if I want. It does the job without charging a fortune and makes my life SO much easier.

Cons

I really am pretty happy with it, but here are the things I would change if I could (in order of importance): I still pay Hootsuite to publish my Instagram posts because it can do it without notifying me and having me publish it live. If Social Pilot found a way to do that, I would instantly move all my accounts to Social Pilot and never look back. There used to be a free 1-account version. I always recommend social pilot to people I talk to that want to manage their own social media. That option was perfect for them. Now I generally recommend something else because they really only need to schedule for 1 account. I have had errors occur on posts so they don't publish and I don't understand why. If I knew what it was, I could fix it so everything would post as expected, but I don't. I appreciate the email letting me know there was an error, but it would be nice if there were no errors. The queue feature. I never use it and sometimes I accidentally click it when I mean to schedule and then I have to go back and find the post and change it. If I schedule the same post for multiple platforms but I mess up (like the error I just mentioned) I have to go into each platform's post and change it. This may be unavoidable, but I wish I could fix all of them at once.

Review Source

Response from SocialPilot

May 19, 2020

Dear Elizabeth, Thank you for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot affordable and user-friendly; our staff will be happy to read what you wrote. We'd love to have a look at your suggestions. Also, we have introduced direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks, Jimit

DC

Divaldo C.  
CEO  
Consumer Services  
Used the software for: 2+ years

### "Great Social media managment software"

January 10, 2023

5.0

In a very simple and practical way, it managed to manage more than 5 social networks at the same time, managed to create access for other users and only have access to their social networks, which is an excellent feature.

Pros

For a long time social pilot was the number 1 choice for managing social networks due to its ease of use, excellent features and excellent support, I say that because being able to talk to a human being is very difficult nowadays in online services.

Cons

I didn't identify any point to improve, maybe the price could be more flexible.

Review Source

Maryam I.  
Graphic Designer  
Graphic Design  
Used the software for: Less than 6 months

### "SocialPilot Review: Effective Social Media Management but can still be optimised"

August 18, 2024

4.0

In conclusion, SocialPilot offers a decent level of service with an easy-to-navigate platform, organization of content scheduling, and convenient tools for team work. It works well with principal social media platforms and it provides rather helpful statistical data. However, there are also some disadvantages, such as the usage of analytical tools, higher cost of using services, and sometimes the stability of the work done might be questionable. However, it is a useful tool in the administration of social media for its planned rightful purpose.

Pros

SocialPilot shines best in class by its straightforward dashboard, simple and effective scheduling, robust analytic tool, and collaboration features for the teams and provides the integration with the most popular platforms.

Cons

SocialPilot's cons include limited advanced analytics, relatively high pricing, occasional performance issues, restricted customization, and a learning curve.

Review Source

JoAnn J.  
Creator, Owner  
Writing and Editing  
Used the software for: 6-12 months

### "Social Pilot Provides Consistancy"

October 15, 2018

5.0

I discovered Social Pilot after reaching my frustration threshold with several other social media scheduling platforms. Several were difficult to navigate; some where not responsive; the most recent software, prior to SP, could never get a grasp on their Instagram push notifications. With Social Pilot, I am able to push my Instagram notifications immediately upon receiving the convenient reminder from Social Pilot. So relieved I discovered this software!

Pros

Social Pilot is easy to navigate. I especially like the "calendar" option, where you can view a full month's worth of post, even segmenting by social media platform. This comes in handy, especially with Pinterest. The analytics tab is easy to read and allows me to see which days and times my followers are most engaged, without having to visit that particular social media platform.

Cons

I do not mind the daily usage limitations (within my price range) however, I wish I was able to add all my Pinterest boards to my profile, although I know I cannot post to each board daily. I just would like the accessibility.

Review Source

Response from SocialPilot

October 22, 2018

Hi Joann, Thanks much for this wonderful review. Delighted to know you find SocialPilot easy and love the features finally you found a tool that fulfills your social media requirements. Best, Jimit

VR

Verified Reviewer  
Founder  
Media Production  
Used the software for: 6-12 months

### "Massive Publishing Time Saver"

February 1, 2019

5.0

I mainly use it to save time publishing on multiple platforms. It's great and easy overall. I wish you could have a higher post limit though and I wish Instagram was supported more directly.

Pros

The browser extension for Chrome is a joy to use and it's a huge time saver for publishing to multiple platforms. The plan is affordable and reasonable limits. The link shortener and automatic image finding is great too. The platform posting is flawless, never had issues.

Cons

They aren't an Instagram partner so you have to post to Instagram manually which is saddening. I wish that was more clear when signing up. For image heavy posts the extension can be slow.

Review Source

Response from SocialPilot

May 17, 2020

Thank you for your time in reviewing SocialPilot. We are glad to know you like SocialPilot, and it proves to be a huge time saver for publishing to multiple platforms for you. We also have introduced the direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit

AG

Alicia G.  
COO  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Robust social media management tool"

January 8, 2023

5.0

Overall, we've had a great experience with SocialPilot. Their team was very helpful when we were originally standing up our instance, and from that point forward everything has run as anticipated.

Pros

There's a lot on the market when it comes to social media scheduling/management tools, but one key differentiator in our choice of this tool was how easy it is to tag external accounts in scheduled posts (all except for LinkedIn, which prevents this functionality due to privacy/data protection on their end). SocialPilot is the best tool I've personally seen for this on the market.

Cons

It's definitely pricey relative to other social media management tools. For us, the value is worth it but certainly not the most budget-conscious option.

Review Source

Susan D.  
' Founder  
  
Used the software for: Less than 6 months

### "This is the best auto-post tool I've used in the last 10 years. Traffic to my website is increased."

January 9, 2018

5.0

Pros

Ease of use. I stepped right into it and found it to be user friendly. There was very little learning curve with this Software as a Service. The website layout made my user experience relatively stress-free, which is saying a lot for me. I look for excellence and value in my online products and SocialPilot does not disappoint me. Over a six-week timeframe, my website traffic increased from almost nothing to almost 10,000 per month. This is one of the best experiences I've had in my online career. Warmly, Susan Daniels

Cons

I can't use special characters. The app is slow moving on my devices. I usually use SocialPilot on my laptop but for Instagram I have to push the posts on my devices and the SocialPilot app is slower than other apps I used on the same devices. One device has less memory, one has a lot of memory, but it's the same on both - slow moving. I hope this helps.

Review Source

Response from SocialPilot

January 25, 2018

Hi Susan, Thanks for such an amazing review on SocialPilot. Amazed to know you found SocialPilot the best tool you have used in the span of last 10 years, like wow! Great to hear that SocialPilot helped in increasing your website traffic. About our mobile app, can you please update it to our latest version? We have improved it in our latest update. You can reach out to our support team if you are facing any issues further. Regards, Jimit

Ouattara B.  
Telecom Technician  
Telecommunications  
Used the software for: I used a free trial

### "Manage your social networks with an easy to use tool"

February 17, 2023

4.0

I used SocialPilot and I really liked it, especially because of its simple and intuitive interface. It is easy to use. You don't need to be a professional. With its many features, SocialPilot is an option to consider for managing your social networks

Pros

With a fairly competitive market, SocialPilot still manages to do well. I like its dashboard, simplified and uncluttered. It allows easy handling, even when you are a beginner. Despite this small user-friendly interface, SocialPilot has many features. scheduling publications, performance analysis, team collaboration, ad management, etc., everything is there. Also, it is possible to integrate the majority of social networks, TikTok, Facebook, Instagram, Pinterest, and others. With its wide range of services, SocialPilot manages your online presence

Cons

Sometimes, some page loading problemsPrice a little higher than some competitors

Review Source

Dragan F.  
CEO  
Food & Beverages  
Used the software for: 2+ years

### "The Best Social Media Management Tool"

October 23, 2018

5.0

Pros

User interface is very easy to navigate and understand.

Cons

I don't like twitter integration. Every time i try to copy scheduled posts from other profiles i get 0 scheduled posts on my twitter account.

Review Source

Response from SocialPilot

May 18, 2020

Dear Dragan, Thank you for your amazing feedback. We are thrilled to know that you titled SocialPilot " The best Social Media Management Tool."; our staff will be happy to read what you wrote. Please feel free to reach out to support@socialpilot.co as you are facing a problem in Twitter integration. We want the opportunity to investigate your feedback further and would love to make things right. Thanks, Jimit

Marshall E.  
Owner  
  
Used the software for: 1-2 years

### "The Best Modern Platform for Small Agencies"

June 9, 2017

5.0

Pros

This is an excellent solution for people who have multiple clients to manage. You can request access to your client's accounts, invite them to review posts and work on their own accounts, group their accounts into groups, set automated posting schedules, import feeds, etc.

Cons

This software is week on the integration side. Integration into Feedly without the use of a 3rd party tool is a major drawback. They should reach out to other platforms that agencies use to build a relationship.

Review Source

Response from SocialPilot

January 10, 2018

Hi Marshall, Thanks for your amazing review. We are glad to know you find SocialPilot as one of the best platforms. We'll surely look into integrating with more third party tools. Thanks for your suggestion. Regards, Jimit

Jonathan J.  
Director of KIE  
Design  
Used the software for: Less than 6 months

### "Not a bad product, but price is now too high when competitors out there"

November 13, 2023

4.0

Pros

I think it basically covers all the bases and there is nothing really to fault it. I just think that it is easy to start looking around when the price rises and there is so many products in this space. I have no problem recommending it.

Cons

The relative price has got to a level where there are just other things have entered the competition and there are better options within that space. In itself, it was a good switch away from the original Hootsuite, but things have moved on now.

Alternatives considered

[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Review Source

Rachael A.  
Copywriter  
Consumer Electronics  
Used the software for: 1-2 years

### "Occasional User"

January 15, 2019

5.0

I was hoping last time I used this program that the brand might implement a hashtag search engine. Not sure if the basic service offers that now (it might).

Pros

It performs its basic functions very well, especially when managing many social media accounts for one brand or across two brands. It's good for busy teams with a lot to post, and excellent for people who like to plan. The program also allows you to post the same message a couple days in a row, which not all programs like it will.

Cons

Last time I used the software there was a good amount of room for improvement relating to video uploads. Sometimes my program froze when I tried to even open a video file while I had SocialPilot open at the same time. I assume that's better now.

Review Source

Response from SocialPilot

May 18, 2020

Dear Rachael, Thank you so much for taking the time to leave us this fantastic review. We are glad to know that SocialPilot is excellent for people who plan and are useful for busy teams with a lot to post. We'll take your words and work for improvement relating to video uploads. We are always on the run to make it a better tool and resolve the issues/bugs/errors to make it a robust tool. Thanks, Jimit

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