# SocialPilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SocialPilot the right Social Media Management solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144332/SocialPilot/reviews --- SocialPilot 4.4 (373) [View alternatives](https://www.capterra.com/p/144332/SocialPilot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SocialPilot Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews Priyanka S Digital Marketing StrategistComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Its user-friendly interface, easy post scheduling, and powerful analytics that help optimize our social media strategy.“ December 22, 2024 Maryam I Graphic DesignerGraphic Design, Self-employedUsed the software for: Less than 6 months. “However, there are also some disadvantages, such as the usage of analytical tools, higher cost of using services, and sometimes the stability of the work done might be questionable.“ August 18, 2024 Jess W Marketing ManagerTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “It's excellent value, provides great analytics, bulk scheduling, flexible schedules, high quality pot appearance (for instance I love the carousel feature on FB.) “ January 23, 2024 NS Nyika S CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “There is an inability to add a channel the same way you add a team member.“ June 22, 2025 KK Khiana K Customer Service RepresentativeConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “I love that we can schedule our social media posts out in advance.“ April 14, 2025 BC Blake C Senior Program Manager Financial Services, 11 - 50 employeesUsed the software for: 1-2 years. “The quick post content was not engaging or interesting, so quick posts werent valuable.“ June 28, 2023 NS Nyika S CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The pricing is better than Hootsuite which is what I used before; and it's almost as easy to use.“ June 22, 2025 BC Blake C Senior Program Manager Financial Services, 11 - 50 employeesUsed the software for: 1-2 years. “The reporting was very basic, and didnt really provide any suggestions on how to imporove our performance.“ June 28, 2023 ## Showing most helpful reviews Showing 1-25 of 373 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Monica N. Sales Revenue Manager Hospitality Used the software for: I used a free trial ### "Great Social Media Software" August 11, 2025 4.0 Pros Tool has great comprehensive analytics. It's very user friendly. Calendar and team collaboration available. Cons AI is not available, and it's a little bit pricey compared to the other software options currently on the market. Review Source NS Nyika S. CEO Marketing and Advertising Used the software for: 1-2 years ### "SocialPilot: a Good Addition to your Social Marketing Toolbox" June 22, 2025 4.0 I'm happy with it. The pricing is better than Hootsuite which is what I used before; and it's almost as easy to use. Pros I liked how easy it was to 1. add my team members 2. on-board them (platform is easy to learn) and 3. post and schedule content. I can also easily repost content previously scheduled. Cons Pricing packages are slightly rigid- I am in between packages but I have to go with the more expensive one so I don't miss out on features. There is an inability to add a channel the same way you add a team member. I am optimistic this will be added soon. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Loss of trust in the product and price issues. Review Source VR Verified Reviewer Community Manager Used the software for: Less than 6 months ### "Clunky, frustrating, confusing" January 11, 2018 3.0 It saved me time compared to manually scheduling updates on each account on each network individually. Pros I appreciate that I can add so many accounts to it without needing to opt for the most expensive package. Managing more than 3 accounts on each social platform is very expensive using other software. Cons The post scheduling system is a nightmare. The browser extension is great, but when I then check the posting schedule it makes no sense. It seems to move posts around of its own accord, even if I move them manually to somewhere I want them. I can't just schedule & leave, I have to check the posts, move things, refresh to check it has actually moved them, move them again, etc. The browser extension saves me time, but the actual scheduling system creates more work & costs me time because of it. Review Source Response from SocialPilot January 29, 2018 Hi there, Thanks for your review on SocialPilot. Apologies on the inconvenience caused, but the user-interface and the post scheduling is easier to use. We can hop in a call to guide you how exactly the posting schedule is easy and how you can use it with much ease. Please book a time on our calendar: https://calendly.com/socialpilot/meeting/ Regards, Jimit JD Julietr D. Owner E-Learning Used the software for: I used a free trial ### "Good, but doesn't have full functionality we require" January 27, 2025 4.0 Good, but doesn't have full functionality we require Pros Good interface - easy to use and professional. Posting of individual posts across various social media platforms is easier than some other software. Cons Bulk posting does not have enough options. You can only post text with links - not images or videos which is very important with us. The have subsequently reduced the number of accounts allowed on each plan which is a deterrent. Alternatives considered [Social Champ](https://www.capterra.com/p/168903/SocialChamp/) Reason for choosing SocialPilot I chose Social Champ as it has more bulk uploading options Review Source HL Harsh L. Software Developer Computer Software Used the software for: Less than 6 months ### "SocialPilot is a great asset to manage social media" February 18, 2025 4.0 My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. Its affordable pricing and comprehensive analytics make it excellent. While there are minor limitations, the overall value and functionality are highly impressive. Pros Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. It's affordable pricing and strong analytics are perfect for my business. Cons Limited advanced features compared with other competitors. Switched from [Loomly](https://www.capterra.com/p/166498/Loomly/) Some limitations in the Loomly and my team are big; we need something like SocialPilot to manage properly. Review Source Jess W. Marketing Manager Telecommunications Used the software for: 1-2 years ### "An EXCELLENT tool for multiple accounts - i've tried a few!" January 23, 2024 5.0 Honestly, the best monthly sub in terms of time saved and managing socials centrally. Pros I love this platform. It's excellent value, provides great analytics, bulk scheduling, flexible schedules, high quality pot appearance (for instance I love the carousel feature on FB.) Cons The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case. Alternatives considered [Metricool](https://www.capterra.com/p/203702/Metricool/)[Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing SocialPilot Because they all fall behind Social Pilot when you look at what you get for the money. Cannot reommend it enough. Review Source Rony Peterson O. Student Education Management Used the software for: Less than 6 months ### "An easy, well-looking, and not expensive social media manager" July 13, 2022 5.0 SocialPilot is a good choice for a more professional management of social media. It syncs with the biggest social media, including Facebook, Instagram, Twitter and even TikTok. Also, it is not expensive which makes it possible to use without spending so much money. Pros This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market. Cons It does not have a free plan to use. Also, Instagram's data is not shown on this software for now. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Facebook Creator Studio](https://www.capterra.com/p/247876/Facebook-Creator-Studio/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing SocialPilot Because of the integration with TikTok and some other functionalities. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Facebook Creator Studio](https://www.capterra.com/p/247876/Facebook-Creator-Studio/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Because of the cost-benefit and the integration with social media and coworkers Review Source Brian W. Marketing Manager Retail Used the software for: 6-12 months ### "Can't go wrong with this Great Bang for your Buck!" October 3, 2019 4.0 I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you! Pros In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot. Cons The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me. Reason for choosing SocialPilot Price for the number of accounts. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great! Review Source Response from SocialPilot May 5, 2020 Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community. KK Khiana K. Customer Service Representative Construction Used the software for: 1-2 years ### "Boost your socials - great software!" April 14, 2025 5.0 SocialPilot is very user friendly and doesn't take too long to learn how to use and navigate. I appreciate that it is always being updated to have new features such as AI. Pros I love that we can schedule our social media posts out in advance. This makes planning and organizing our social media much easier! I love the calendar view so we can easily see what is scheduled at a glance. Cons When a post is pending review, I have to go in and edit each post individually even if I have it queued to post to 6 different places online. Each post for the 6 locations may be identical. I wish I could bulk edit all 6 at once to save time. Review Source CD Claudio D. Digital Marketer Telecommunications Used the software for: 2+ years ### "Social media marketing at another level." December 31, 2024 5.0 The software has made it more than easy to manage and create any social media post and also create unlimited templates. Pros Effectiveness of the product in content bulking and ease in integration. Cons I high recommend the software. It is easy to implement and has a very practical pricing. Review Source KF Kimberly F. Office manager Health, Wellness and Fitness Used the software for: 1-2 years ### "Fantastic Social Media" September 12, 2024 5.0 The information I get on this platform is incredible. I am on it everyday. Pros The ability to pass information without using Facebook. Cons I have not seen anything up to this point, that would make me not want to use this. My information is not changed it stays the way I want it. To this point I have had no fact checkers delete my information. Switched from [Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) I do not like my content changed or deleted. Review Source FN Fnu N. Researcher Marketing and Advertising Used the software for: I used a free trial ### "Experience Using Social Media Platform" April 13, 2022 4.0 My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach. It is beneficial for businesses that targets major segment of customers through online marketing. The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries. Pros The most useful feature I found about this tool was bulk scheduling, curated content and analysing posts. The features like White label reports and simple and ease of navigation inside the tool is one of the major reason for me to recommend this tool to others. Cons There are a few improvements that I can suggest: Getting the metric of the generated report in Excel format. we should be able to connect more platforms without using integration. Review Source MM Mark M. Director Non-Profit Organization Management Used the software for: 2+ years ### "Social Pilot really does get you to where you need to go" July 24, 2022 4.0 Overall it’s been a positive experience and we have no regrets from switching to Social Pilot. Would recommend. Pros Competitively priced. Ease of use. Support of a variety of platforms. Cons Lacks some of the more advanced features of competitors but given the cost difference, it’s decent trade-off. Plus, more features are being added over time. Reason for choosing SocialPilot The balance of features and price. Review Source Luis Ignacio C. Diseñador gráfico Marketing and Advertising Used the software for: I used a free trial ### "I am surprised with the kindness that it offers me." April 23, 2019 5.0 Anyone who works in digital marketing, looking for a reliable tool, is what I have received since I implemented SocialPilot as the main tool for the content management of the accounts for which I work. I have managed to cover many more accounts only with SocialPilot, similar tools offer similar services for very high costs, but do not offer more than five accounts to manage, which I have left in the past since using SocialPilot, is truly amazing. Apart from all that, they also offer you a complete section of analytics, which allows you to show the orderly evolution of your work. Pros Carrying the social networks of several companies at the same time, without the perfect tool, is a task that can end in a complete disaster. That is why, after using SocialPilot, I can say with confidence that it is the best option for small entrepreneurs and for consolidated work teams that seek to offer a better service. I like that they offer options that perfectly fit the possibilities of people and companies. Another element that I liked a lot, is that I can obtain the statistics of each of the accounts, which helps me to project the needs that each client may have, as well as rectify my strategies so that marketing is successful. I have received good comments from my clients because the publications are in the correct times and days, all that is thanks to SocialPilot. Cons Throughout my experience, my comments remain positive about the benefits and scope of the platform, they constantly include improvements and are very up to date with the recommendations of the users, I have not found any negative aspects to consider. Review Source Response from SocialPilot April 29, 2019 Hi Luis Ignacio, Very much excited to know about your love towards SocialPilot. It's amazing to have such users like you. Thanks for your kind words. We always are on the run to make the tool a better place for your social marketing activities and glad to know we are able to do it :) Best, Jimit Nurul Huda S. Information Technology Assistant Telecommunications Used the software for: 2+ years ### "Simple to use and really work for me" July 19, 2021 4.0 Pros What I enjoy best about Social Pilot is that it can successfully manage all of my social media postings at a lesser cost than other social media marketing systems. In addition, its platform is easy enough for a complete novice to operate while yet professional enough for major corporations. Cons The dashboard at the time required some updating. There need to be more alternatives available at your disposal. I'm certain they've made some changes since then. They can improve the user interface. As a result, users will be able to move between different menus. Review Source Ryan K. Business Owner Sports Used the software for: 1-2 years ### "SocialPilot is a MUST for our Business!" October 14, 2018 5.0 My business manages several different companies social media accounts. We simply post from Twitter, Facebook and G+ using SocialPilot! It's soooo simple. We also use it to schedule posts at different times which is one of my favorite features. Overall, our experience has been solid. Due to cost, we left socialpilot several months ago... But quickly realized it was a necessary business tool for us so we re-subscribed. Now we are likely lifetime customers. Thanks socialpilot and keep up the great work. Pros It's very easy to use. Creating and scheduling social media posts across a large number of networks is simple and to the point. Very intuitive to teach my team to use it as well. Cons The cost is a bit high but all in all -- well worth it for what it delivers. But like anything, cost is always under consideration when using tools. Review Source Response from SocialPilot May 19, 2020 Dear Ryan, Thank you for taking the time to mention what features you like about SocialPilot and leaving this great feedback.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit VR Verified Reviewer Social Media Manager Non-Profit Organization Management Used the software for: 2+ years ### "Social Pilot: Social Media Scheduling and Automation at its Finest" November 8, 2019 4.0 Overall, SocialPilot did what it promised by allowing you to schedule and send out posts without stressing. As the sole creator of social media posts for the non-profit, and needed to post almost daily, SocialPilot made this possible. This is a well-needed program for us! Pros The integration of multiple popular social media sites was the best thing about SocialPilot. I was able to schedule Facebook, Twitter, and Google+ at the same time. Editing posts before they schedule was also a breeze. Cons For the free version, you can only add three social media accounts. For a growing company, this became an issue after the initial setup. The new algorithms were not kind to automation applications like SocialPilot and hindered visitors from seeing the posts at times. Review Source Response from SocialPilot May 5, 2020 Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately. Kate W. Owner Design Used the software for: 2+ years ### "Essential package for my social media business management online" January 4, 2023 5.0 Excellent package that I find infinitely preferable to key competitors. It is an integral part of my business and I use it several times a week in active periods Pros Extremely easy to use and to integrate across social media platforms. Fast to add channels as they come online, and slick interface for easy management. Cons Couple of features in next tier that might be useful at my level. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Review Source MM Mayank M. Full Stack Web Developer Information Technology and Services Used the software for: 2+ years ### "Excellent tool for streamlining the social media management process. " December 6, 2022 4.0 The overall experience with SocialPilot is very satisfying. I have been using SocialPilot since the first month of Blogging and still use it from time to time. It is one of the best social media management and scheduling tools, especially for beginners and starters with an affordable pricing structure. Pros One of the best things about SocialPilot is it is user-friendly and can be operated by a beginner who hasn't used any social media management tool before. The reporting presentation, calendar view, and management structure is way too easy to access and use. Cons One of the frustrating things about SocialPilot is its mobile app. Also, they have minimal functionality with Instagram as it doesn't offer reel scheduling. Alternatives considered [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Sendible](https://www.capterra.com/p/130894/Sendible/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Review Source Beverley T. Social Media Strategist & Consultant Used the software for: 6-12 months ### "Simple and straightforward to use" January 12, 2018 4.0 Affordable, easy to give clients access to their accounts and to give team members access to specific groups. Pros The "Group" function is great. You're able to assign social media accounts to their own group, so having a broad overview of what you're posting for each company on different platforms is only one click. I also enjoy the "Curated Content" which makes it easy to find relevant articles and links to share with your audience. Cons There's still some bugs that could be ironed out and some suggestions to take into consideration. - No option to view empty queue spots on the calendar view - No option to continually schedule posts to one social media account (you always have to click the account you want to publish to) Review Source Response from SocialPilot January 30, 2018 Hi Beverly, Thanks for your wonderful review on SocialPilot. Glad to know you find SocialPilot a simple tool to use and the features to be intuitive. We'll definitely add these suggestions to our list. Happy SocialPiloting Regards, Jimit Suzanne C. Freelance Marketing Consultant Used the software for: 1-2 years ### "Designed for Collaborative Work with Client to Easily Accomplish Social Media Marketing" March 7, 2018 5.0 SocialPilot saves time and resources by allowing bulk uploading and scheduling of posts. Clients feel involved and given a sense of ownership (for those who want this level of participation), by seeing how their information is being managed. Pros Easy to use, no unnecessary learning curve for managers, team members, and customers due to the design of the user interface. Set up and scheduling can take place immediately, once an account has been created. Less bulky as some of its competitors. Cons Perhaps there are too many benefits in the sense that clients could possibly learn how to perform social media marketing software and decide they could do their own work without the need for a freelancer. Otherwise, this software functions as described. Review Source Response from SocialPilot May 1, 2018 Hi Suzanne, Wow, thanks for being such a wonderful SocialPilot user and for your awesome review. Excited to know SocialPilot proves out to be a great tool for you and helps you manage your social media marketing very easily. We are always on the run to make SocialPilot a better tool to use each day and having users like you is a boost to our hard work and dedication to become the most efficient tool out there. Thanks once again! Best Regards, Jimit VR Verified Reviewer Designer Graphic Design Used the software for: 6-12 months ### "SocialPilot as an alternative to Hootesuite" December 4, 2018 5.0 SocialPilot has been a great, fairly inexpensive option for my company. There wasn't a lot of training needed to get the software up and running. I was able to post and keep track of my posts very easily. Pros I liked the ease of use of SocialPilot. The ability to post an article or share a Facebook post directly from the site was a plus. Cons I wish that you could post directly to Instagram from the software rather than setting up the post and than activating it from your phone. Review Source Response from SocialPilot May 18, 2020 Thanks for your wonderful review. We are thrilled to know that you find SocialPilot easy and intuitive to use. We also have introduced the direct posting to Instagram using SocialPilot's Zapier Integration. You can trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Francesca D. Director Marketing and Advertising Used the software for: 1-2 years ### "Such Incredible Value for Money" December 5, 2018 4.0 Very positive - would be nice to be able to tag brands on Facebook, I hope they introduce this soon. Any issues are dealt with so quickly by their CS team Pros I love that you can plan Instagram posts in advance - such a time saver. The reports are very good too, with enough detail for a basic report for clients Cons sometimes it can be a bit glitchy - for example something won't post for some reason and you won't be notified until the next day, by which point the post has been missed Review Source Response from SocialPilot May 18, 2020 Dear Francesca, Thank you so much for taking the time to leave us this amazing review. We are always on the run to make it a better tool each day and resolve the issues/bugs/errors to make it a robust tool, and we'd love to look at your suggestion. Thanks, Jimit Samuel B. Founder Marketing and Advertising Used the software for: 6-12 months ### "Would recommend if on a budget" July 27, 2021 4.0 Linking with Google My Business posts can be a little clunky. Interface is due for a redesign, looks old school. Pros The price is super competitive, interface is quite simple. Cons Sometimes problems with tagging and account posting (rarely). I don't like the analytics since it misses some info sometimes. Alternatives considered [Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing SocialPilot good price for a startup. Review Source TZ Tahsina Z. Editor Newspapers Used the software for: 6-12 months ### "A magical software for time management" June 26, 2022 4.0 Highly recommended software. But social pilots- their quality needs to be improved in every case. Sometimes bugs attack, and sometimes the post is scheduled but not posted. That's so disturbing. However, if you eliminate the mistakes, this software will be applicable to everyone. Pros Earlier, I have to waste on social media management. To work in news media, I have to post the same news on 16 social media every hour. It takes a lot of time with the high possibility of mistakes. Thanks to the social pilot, now I can give news on 20 media with one click. It saves a lot of time of mine. Cons I had a lot of trouble signing in. There are many problems when logging in using Twitter's access. The authorities should address these issues. Review Source Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.