--- title: "SocialPilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SocialPilot the right Social Media Management solution for you? Explore 376 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/144332/SocialPilot/reviews/" page_type: "reviews" language: "en" --- SocialPilot 4.4 (376) [View alternatives](https://www.capterra.com/p/144332/SocialPilot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 17th, 2026 # Reviews of SocialPilot Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Priyanka S Digital Marketing StrategistComputer Software, 51 - 200 employeesUsed the software for: Less than 6 months. “Its user-friendly interface, easy post scheduling, and powerful analytics that help optimize our social media strategy.“ December 22, 2024 NS Nyika S CEOMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “There is an inability to add a channel the same way you add a team member.“ June 22, 2025 Jess W Marketing ManagerTelecommunications, 2 - 10 employeesUsed the software for: 1-2 years. “It's excellent value, provides great analytics, bulk scheduling, flexible schedules, high quality pot appearance (for instance I love the carousel feature on FB.) “ January 23, 2024 Maryam I Graphic DesignerGraphic Design, Self-employedUsed the software for: Less than 6 months. “However, there are also some disadvantages, such as the usage of analytical tools, higher cost of using services, and sometimes the stability of the work done might be questionable.“ August 18, 2024 KK Khiana K Customer Service RepresentativeConstruction, 2 - 10 employeesUsed the software for: 1-2 years. “I love that we can schedule our social media posts out in advance.“ April 14, 2025 TM Tia M ManagerAutomotive, 11 - 50 employeesUsed the software for: 1-2 years. “At the moment March 2023 - you can't view your Google business page Inbox (only reviews), you can't post or schedule Facebook or Instagram stories.“ March 3, 2023 HL Harsh L Software DeveloperComputer Software, 201 - 500 employeesUsed the software for: Less than 6 months. “It's affordable pricing and strong analytics are perfect for my business.“ February 18, 2025 Victoria M Content CreatorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “There were quite a couple of times I needed support but wasn't able to find the live chat option anywhere.“ October 7, 2022 ## Showing most helpful reviews Showing 1-25 of 376 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Monica N. Sales Revenue Manager Hospitality Used the software for: I used a free trial ### "Great Social Media Software" August 11, 2025 4.0 Pros Tool has great comprehensive analytics. It's very user friendly. Calendar and team collaboration available. Cons AI is not available, and it's a little bit pricey compared to the other software options currently on the market. Review Source NS Nyika S. CEO Marketing and Advertising Used the software for: 1-2 years ### "SocialPilot: a Good Addition to your Social Marketing Toolbox" June 22, 2025 4.0 I'm happy with it. The pricing is better than Hootsuite which is what I used before; and it's almost as easy to use. Pros I liked how easy it was to 1. add my team members 2. on-board them (platform is easy to learn) and 3. post and schedule content. I can also easily repost content previously scheduled. Cons Pricing packages are slightly rigid- I am in between packages but I have to go with the more expensive one so I don't miss out on features. There is an inability to add a channel the same way you add a team member. I am optimistic this will be added soon. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Loss of trust in the product and price issues. Review Source SV Sara V. Owner Restaurants Used the software for: 2+ years ### "Ok service but would not recommend annual billing." August 6, 2026 2.0 Good over the past 5 years overall until we tried to use their 'cancel anytime' feature. Service was pretty basic. Price went up over $200 annually this past May with no warning before they auto-debited my credit card and no actual improvement in any services so would not use them again. Pros Easy to use and schedule posts across multiple platforms. Nice to have up to 6 users at their basic tier of service. Cons False advertising. They say you can 'cancel anytime' which is true. But if you made the mistake of paying them in advance in exchange for a small discount, they do not refund any portion of your billing if you cancel. Used them for 5 years and they refused to refund the remaining 9 months of my payment for a service I have not used since Aug 1. Only canceled due to switching social media management companies & they use their own internal systems. Do not recommend. Alternatives considered [Loomly](https://www.capterra.com/p/166498/Loomly/)[Facebook Business Suite](https://www.capterra.com/p/235972/Facebook-Business-Suite/) Reason for choosing SocialPilot Facebook was way too complicated to use. Interface is extremely difficult to navigate. Loomly was overkill for what we needed. Review Source DC Daniel C. Benefits and Compliance Manager Hospital & Health Care Used the software for: I used a free trial ### "SocialPilot review" June 10, 2026 4.0 Pros SocialPilot is a nice platform to be able to review and gather information on social media analytics. Interface looks good and the scheduling tools helps users stays organized. Cons I don't have too many problems with the platform. I do recall when using the platform that it was difficult to post text with images or videos which was a bit inconvenient Review Source HL Harsh L. Software Developer Computer Software Used the software for: Less than 6 months ### "SocialPilot is a great asset to manage social media" February 18, 2025 4.0 My overall experience with SocialPilot is its efficient social media management experience and robust scheduling tools. Its affordable pricing and comprehensive analytics make it excellent. While there are minor limitations, the overall value and functionality are highly impressive. Pros Its user-friendly interface and powerful scheduling tools make social media management effortless and efficient. It's affordable pricing and strong analytics are perfect for my business. Cons Limited advanced features compared with other competitors. Switched from [Loomly](https://www.capterra.com/p/166498/Loomly/) Some limitations in the Loomly and my team are big; we need something like SocialPilot to manage properly. Review Source Jess W. Marketing Manager Telecommunications Used the software for: 1-2 years ### "An EXCELLENT tool for multiple accounts - i've tried a few!" January 23, 2024 5.0 Honestly, the best monthly sub in terms of time saved and managing socials centrally. Pros I love this platform. It's excellent value, provides great analytics, bulk scheduling, flexible schedules, high quality pot appearance (for instance I love the carousel feature on FB.) Cons The only thing that's negative in my view is that you can't schedule threads on twitter, but I'm not sure you can do that directly on Twitter/X in any case. Alternatives considered [Metricool](https://www.capterra.com/p/203702/Metricool/)[Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing SocialPilot Because they all fall behind Social Pilot when you look at what you get for the money. Cannot reommend it enough. Review Source Rony Peterson O. Student Education Management Used the software for: Less than 6 months ### "An easy, well-looking, and not expensive social media manager" July 13, 2022 5.0 SocialPilot is a good choice for a more professional management of social media. It syncs with the biggest social media, including Facebook, Instagram, Twitter and even TikTok. Also, it is not expensive which makes it possible to use without spending so much money. Pros This software is intuitive and has a good schedule to produce more posts and publish later. Also, it integrates some of the biggest social media on the market. Cons It does not have a free plan to use. Also, Instagram's data is not shown on this software for now. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Facebook Creator Studio](https://www.capterra.com/p/247876/Facebook-Creator-Studio/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing SocialPilot Because of the integration with TikTok and some other functionalities. Switched from [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/)[Facebook Creator Studio](https://www.capterra.com/p/247876/Facebook-Creator-Studio/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Because of the cost-benefit and the integration with social media and coworkers Review Source Brian W. Marketing Manager Retail Used the software for: 6-12 months ### "Can't go wrong with this Great Bang for your Buck!" October 3, 2019 4.0 I had been using another company to facilitate all of my social media posts, however, the number of accounts I needed took me out of the search for the free products and jumped up pretty quickly to some prohibitive pricing. SocialPilot fit a perfect price point and got me connected to all of my social media accounts very quickly. I can make my posts and schedule them as I like. Thank you! Pros In our company, between the 2 storefronts we utilize about 10 different social media accounts. I desperately needed something that would allow me to post to all of these at the same time as well as manage the future posts. I can easily create my social media posts or share other things I find via the tool bar plugin. Recently they added in the connection to my Canva account making it even easier for me to share things. It was also very convenient to search for curated content. Well done SocialPilot. Cons The interface is probably my least liked feature of the software. Sometimes I feel it takes too many clicks to get where I want to go. Maybe the UI is not as intuitive as I want it to be with where I think buttons should be. That being said, I do appreciate what they have available for me. Reason for choosing SocialPilot Price for the number of accounts. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) I needed a low cost option that let me have all of my social accounts necessary. For the price point, this works great! Review Source Response from SocialPilot May 5, 2020 Dear Brian, Thanks for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks for sharing your review with us and the community. Nicolle H. Digital marketing Director Marketing and Advertising Used the software for: 1-2 years ### "Simple and east to use with all the functionality " September 9, 2019 5.0 Pros I run many social accounts, set up of these accounts are so easy. I use this on a daily basis and can keep track of all my scheduled posts. Cons Nothing I don't dislike , they are upgrading the software all the time. Reason for choosing SocialPilot The amount of accounts I could connect and the value for money Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) It was recommended and after the trial I decided social pilot was better Review Source Response from SocialPilot May 14, 2020 Dear Nicolle, Thanks for leaving us such a wonderful review. We are thrilled that you find setting up accounts in SocialPilot really easy.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. KK Khiana K. Customer Service Representative Construction Used the software for: 1-2 years ### "Boost your socials - great software!" April 14, 2025 5.0 SocialPilot is very user friendly and doesn't take too long to learn how to use and navigate. I appreciate that it is always being updated to have new features such as AI. Pros I love that we can schedule our social media posts out in advance. This makes planning and organizing our social media much easier! I love the calendar view so we can easily see what is scheduled at a glance. Cons When a post is pending review, I have to go in and edit each post individually even if I have it queued to post to 6 different places online. Each post for the 6 locations may be identical. I wish I could bulk edit all 6 at once to save time. Review Source CD Claudio D. Digital Marketer Telecommunications Used the software for: 2+ years ### "Social media marketing at another level." December 31, 2024 5.0 The software has made it more than easy to manage and create any social media post and also create unlimited templates. Pros Effectiveness of the product in content bulking and ease in integration. Cons I high recommend the software. It is easy to implement and has a very practical pricing. Review Source FN Fnu N. Researcher Marketing and Advertising Used the software for: I used a free trial ### "Experience Using Social Media Platform" April 13, 2022 4.0 My overall experience was beneficial and it served me the 80% of what I required out of my project and gave us some real good insights about the engagements and how to improve on customer reach. It is beneficial for businesses that targets major segment of customers through online marketing. The customer support team for SocialPilot is amazing and they are very quick in response and gives you enough time to explain our queries. Pros The most useful feature I found about this tool was bulk scheduling, curated content and analysing posts. The features like White label reports and simple and ease of navigation inside the tool is one of the major reason for me to recommend this tool to others. Cons There are a few improvements that I can suggest: Getting the metric of the generated report in Excel format. we should be able to connect more platforms without using integration. Review Source VR Verified Reviewer Co-Founder Animation Used the software for: 6-12 months ### "What features it has are really nice" October 12, 2018 4.0 It's great to be able to schedule bulk posts and repeat posts. I do feel that Social Pilot is being a little scant with it's features on the individual plan. To make someone who is paying you monthly feel like they are locked out of so many features is not great. I've looked and continue to look for other services that offer repeat posting, basic analytics, Twitter follower management (see who has recently unfollowed, search for followers who may be interested in your field of business etc.) Pros I like the ability to schedule repeat social posts. The posting of text and media to Twitter, Instagram and Facebook works really well. The ability to see posts that have been delivered and manage the schedule of you posts also works really well. Cons The interface needs work. Some simple things like allowing click through on the sub menu items such as 'Manage Posts' (not just the text) and not picking up the profile pictures for the accounts make the interface feel as if it isn't being assessed for improvement that often. It also no longer posts to LinkedIn very well, posting a link rather than the original post image (although this might be more to do with LinkedIn's API than anything to do with Social Pilot. It's really disappointing that it doesn't offer management of followers for Twitter and doesn't give very basic analytics on the individual plan. Review Source Response from SocialPilot October 22, 2018 Hi there, Thanks for your SocialPilot review. Glad to know you like the Repeat post feature and the ability to manage posts once it's delivered. But it's despairing to know that SocialPilot doesn't fit well to your requirements. We are working on making SocialPilot better each day and are bringing updates and advancements very frequently. Instagram direct posting, we are on it and will soon be available at SocialPilot. About LinkedIn you said it right, we can't help it. It's how LinkedIn API allows any third party tool like SocialPilot to do. Hope we can make your SocialPilot experience better. Best, Jimit EB Elizabeth B. Owner Marketing and Advertising Used the software for: 6-12 months ### "Best Value for Money" October 13, 2018 4.0 SocialPilot has made my life easier and made my business work seamlessly. Thanks SocialPilot! Pros It is affordable!! I can schedule to all social platforms easily. It is SO user-friendly. When there is a problem, I get an email. I can add teams if I want. It does the job without charging a fortune and makes my life SO much easier. Cons I really am pretty happy with it, but here are the things I would change if I could (in order of importance): I still pay Hootsuite to publish my Instagram posts because it can do it without notifying me and having me publish it live. If Social Pilot found a way to do that, I would instantly move all my accounts to Social Pilot and never look back. There used to be a free 1-account version. I always recommend social pilot to people I talk to that want to manage their own social media. That option was perfect for them. Now I generally recommend something else because they really only need to schedule for 1 account. I have had errors occur on posts so they don't publish and I don't understand why. If I knew what it was, I could fix it so everything would post as expected, but I don't. I appreciate the email letting me know there was an error, but it would be nice if there were no errors. The queue feature. I never use it and sometimes I accidentally click it when I mean to schedule and then I have to go back and find the post and change it. If I schedule the same post for multiple platforms but I mess up (like the error I just mentioned) I have to go into each platform's post and change it. This may be unavoidable, but I wish I could fix all of them at once. Review Source Response from SocialPilot May 19, 2020 Dear Elizabeth, Thank you for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot affordable and user-friendly; our staff will be happy to read what you wrote. We'd love to have a look at your suggestions. Also, we have introduced direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks, Jimit DC Divaldo C. CEO Consumer Services Used the software for: 2+ years ### "Great Social media managment software" January 10, 2023 5.0 In a very simple and practical way, it managed to manage more than 5 social networks at the same time, managed to create access for other users and only have access to their social networks, which is an excellent feature. Pros For a long time social pilot was the number 1 choice for managing social networks due to its ease of use, excellent features and excellent support, I say that because being able to talk to a human being is very difficult nowadays in online services. Cons I didn't identify any point to improve, maybe the price could be more flexible. Review Source Maryam I. Graphic Designer Graphic Design Used the software for: Less than 6 months ### "SocialPilot Review: Effective Social Media Management but can still be optimised" August 18, 2024 4.0 In conclusion, SocialPilot offers a decent level of service with an easy-to-navigate platform, organization of content scheduling, and convenient tools for team work. It works well with principal social media platforms and it provides rather helpful statistical data. However, there are also some disadvantages, such as the usage of analytical tools, higher cost of using services, and sometimes the stability of the work done might be questionable. However, it is a useful tool in the administration of social media for its planned rightful purpose. Pros SocialPilot shines best in class by its straightforward dashboard, simple and effective scheduling, robust analytic tool, and collaboration features for the teams and provides the integration with the most popular platforms. Cons SocialPilot's cons include limited advanced analytics, relatively high pricing, occasional performance issues, restricted customization, and a learning curve. Review Source JoAnn J. Creator, Owner Writing and Editing Used the software for: 6-12 months ### "Social Pilot Provides Consistancy" October 15, 2018 5.0 I discovered Social Pilot after reaching my frustration threshold with several other social media scheduling platforms. Several were difficult to navigate; some where not responsive; the most recent software, prior to SP, could never get a grasp on their Instagram push notifications. With Social Pilot, I am able to push my Instagram notifications immediately upon receiving the convenient reminder from Social Pilot. So relieved I discovered this software! Pros Social Pilot is easy to navigate. I especially like the "calendar" option, where you can view a full month's worth of post, even segmenting by social media platform. This comes in handy, especially with Pinterest. The analytics tab is easy to read and allows me to see which days and times my followers are most engaged, without having to visit that particular social media platform. Cons I do not mind the daily usage limitations (within my price range) however, I wish I was able to add all my Pinterest boards to my profile, although I know I cannot post to each board daily. I just would like the accessibility. Review Source Response from SocialPilot October 22, 2018 Hi Joann, Thanks much for this wonderful review. Delighted to know you find SocialPilot easy and love the features finally you found a tool that fulfills your social media requirements. Best, Jimit VR Verified Reviewer Founder Media Production Used the software for: 6-12 months ### "Massive Publishing Time Saver" February 1, 2019 5.0 I mainly use it to save time publishing on multiple platforms. It's great and easy overall. I wish you could have a higher post limit though and I wish Instagram was supported more directly. Pros The browser extension for Chrome is a joy to use and it's a huge time saver for publishing to multiple platforms. The plan is affordable and reasonable limits. The link shortener and automatic image finding is great too. The platform posting is flawless, never had issues. Cons They aren't an Instagram partner so you have to post to Instagram manually which is saddening. I wish that was more clear when signing up. For image heavy posts the extension can be slow. Review Source Response from SocialPilot May 17, 2020 Thank you for your time in reviewing SocialPilot. We are glad to know you like SocialPilot, and it proves to be a huge time saver for publishing to multiple platforms for you. We also have introduced the direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit AG Alicia G. COO Professional Training & Coaching Used the software for: 6-12 months ### "Robust social media management tool" January 8, 2023 5.0 Overall, we've had a great experience with SocialPilot. Their team was very helpful when we were originally standing up our instance, and from that point forward everything has run as anticipated. Pros There's a lot on the market when it comes to social media scheduling/management tools, but one key differentiator in our choice of this tool was how easy it is to tag external accounts in scheduled posts (all except for LinkedIn, which prevents this functionality due to privacy/data protection on their end). SocialPilot is the best tool I've personally seen for this on the market. Cons It's definitely pricey relative to other social media management tools. For us, the value is worth it but certainly not the most budget-conscious option. Review Source Kristyn F. Founder & CEO Used the software for: Less than 6 months ### " Social Pilot is a great social media tool! Easy to use." March 27, 2018 5.0 Detailed analytics that are insightful and easy to understand. So that's my favorite feature by far! Pros I've been using Social Pilot for a few weeks now (after using Hootsuite for years), and I gotta say that I'm impressed! What I like most are their ANALYTICS - by far. They save me a lot of time, they're detailed, and the reports are easy for me and my clients to read and understand. Their browser extension tool is also helpful too! Cons My least favorite thing about Social Pilot is that you're not able to tag businesses/handles when scheduling posts. So I don't schedule posts through them very often. However.... when I contacted their support team, I was notified that they're working on this and plan to have that changed soon! So when that happens, you'll be good to go. Review Source Response from SocialPilot May 1, 2018 Hi Kristyn, Thanks for an amazing review on SocialPilot. Really glad to know you find SocialPilot a great tool to use. We are always on the run to make SocialPilot a better tool to use each day, and comments like these gives us a boost to get better each day. About tagging people on Facebook, Kristyn this feature will now not be available on any third party tool, as Facebook has made certain changes in their API policy recently and we unfortunately had to stop working on this feature as we didn't have access anymore. But we are soon going to release some features which will interest you. Best Regards, Jimit VR Verified Reviewer Graphiste Design Used the software for: Less than 6 months ### "Wais-Benin " September 28, 2023 5.0 For me, it's a good publishing software at the moment despite the difficulties it faces Pros It is a fantastic software for publishing and managing publications on several social networks. Cons What is less appreciated about this software is the delay in automatic publication on some social networks such as Instagram Review Source Josh S. Media and Communications Minister Religious Institutions Used the software for: 1-2 years ### "A nice way of keep tabs on your Social Media Presence" May 31, 2018 4.0 Pros I started with this company when they were brand new and waited through some of the growing pains for new features to come. This is a great option if looking for a less expensive option than some of its competitors. Pros: -Schedule posts for your social media accounts -Easily work with a team on assigning tasks and getting things posted - Ability to have a pool of ready made posts and allow Social Pilot to church what to post according to your schedule - Less expensive than some competitors Cons This being a somewhat newer company to the game, some of there features feel like they are lacking or aren't a well polished as some of its competitors like Hootsuite. It is a little clumsy to try and post something other than text, pictures, or video. And even posting those feels a little clumsy. Review Source Response from SocialPilot October 16, 2018 Hi Josh, Thanks for your review and glad to know you are using SocialPilot since our early days. We are always on the run to make SocialPilot a better tool. We'll definitely take in your suggestions and try to make advancements and not make it look clumsy. Thanks, Jimit VR Verified Reviewer Used the software for: I used a free trial ### "I love the simple, clean navigation." February 12, 2019 4.0 Pros I tried a bunch of social marketing solutions while searching for one that fit me and my companies. In searching, I found SocialPilot. I love the simple, clean navigation. It's reminiscent of the old Facebook, so it's incredibly easy to learn to navigate, to add feeds/social pages, and to check out the graphs and analytics. Compared to their competitors, the pricing is at a great level for small to midsize businesses. The repeat posting tool is awesome for book releases and sales where we're posting the same thing for days in a row on different pages to drum up reader interest. Cons They are still working on becoming a Facebook partner to allow direct posting to Instagram. Where most of their competitors have already either done this or worked out alternative ways of posting to Instagram, SP lags behind. As a company, we've noticed IG is becoming really popular for branding and marketing, so this is an imperative feature that needs to be sorted ASAP. Occasionally bulk scheduling fails, and there isn't a notification or queue alert to let you know something failed. A better way to quickly see where you need to do a repost to get it to go through would be a great option to add. Review Source Response from SocialPilot April 30, 2019 Hi there, Thanks for the wonderful SocialPilot review. Excited to know you found SocialPilot and just loved the simple and clean navigation. We always focus on how we can make it a better tool each day for users like to you to love it :) We definitely understand the need of having direct Instagram publishing and are aware of the fact that it is a much needed platform. We ourselves are pushing on that fact with Facebook to give us access. Thanks, Jimit VR Verified Reviewer owner Internet Used the software for: Less than 6 months ### "Social Pilot Review" October 9, 2019 5.0 Sending messages or posts to social media is made a bit more organized with Social Pilot. There are just some times, when messages to post comes one time in my mind or situation. But if I will post all in one time, audience tend to skip/ disregard some messages. Unlike if I will post it within intervals, they will attract more attention. Pros The very good thing about this product is when I need to make blogs or announcement and all are already enlisted or ready. Of course, if I send all in one time, my audience will tend to disregard my post/s since I did one too many in one time. With this app, I get to schedule the specific date and time when a specific post/blog will be sent. In this way, I'm sure that my message will be attended by my audience. Cons Nothing really much! It's just initially, it's somehow challenging to set the timings, but as soon as I get used to it. Then, it's very helpful. Review Source Response from SocialPilot May 14, 2020 Thanks for leaving us such a wonderful review. We are thrilled that you find SocialPilot useful software; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks for sharing your review with the community and us." TM Tia M. Manager Automotive Used the software for: 1-2 years ### "Good - but plenty of room for improvement." March 3, 2023 4.0 Overall, Social Pilot offers a nice clean and easy to use platform but the missing features I listed, keep this as mediocre for our business needs. We would happily pay more for an all-inclusive platform that met all our social media needs. Pros Nice clean interface that is super easy to navigate through. Cons There are a lot of features still needed to make this platform excellent. At the moment March 2023 - you can't view your Google business page Inbox (only reviews), you can't post or schedule Facebook or Instagram stories. Also, the having a calendar that you can add notes (eg. Public Holidays) would help with setting up your marketing schedule. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.