# Page 5 | SocialPilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is SocialPilot the right Social Media Management solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144332/SocialPilot/reviews --- SocialPilot 4.4 (373) [View alternatives](https://www.capterra.com/p/144332/SocialPilot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 5 - Reviews of SocialPilot ## Showing most helpful reviews Showing 101-125 of 373 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Digital Marketing Intern Used the software for: 6-12 months ### "This website is very user friendly, intuitive, and provides excellent feedback" January 9, 2018 4.0 Pros The bulk post option makes scheduling content for clients immensely eaier. I also really find the analytics very useful! Cons I wish this software could post automatically on instagram, however i realize this is probably due to instagram and not to Social pilot. Review Source Response from SocialPilot January 11, 2018 Hi there, Thanks for your wonderful review. We are glad to know SocialPilot fulfils your social media needs and is very user-friendly for you. We are always on the run to make SocialPilot a better tool to use each day and such cheering comments from users like you gives us a boost. Regards, Jimit VR Verified Reviewer Web Developer Used the software for: Less than 6 months ### "Best bang for your buck compared to the competition" January 9, 2018 5.0 It's saved me HOURS of work per day. It's really and truly a great system. Pros The price... I tried the competitors and just found them too expensive for what I was looking for. SocialPilot's pricing is why I chose them. The fact that it's a great and easy to use system is a total bonus lol Cons I love all the existing features -- my only complaint might be that if I schedule a post to go out at the same time across 20 social profiles then if need to go and change those times, I have to do each profile one at a time. I may want to change all 20's to the same timeframe. There may be a way around this, however, that I am not aware of. Review Source Response from SocialPilot January 25, 2018 Hi there, Thanks for such an amazing review on SocialPilot. Glad to know you love SocialPilot so much and fits your budget so well. We'll surely add your suggestion to edit the time slots of the posts you have made together, as one. Happy SocialPiloting! Regards, Jimit VR Verified Reviewer Content Curator & Owner Writing and Editing Used the software for: I used a free trial ### "Put your Social Scheduling on Auto Pilot" January 12, 2019 4.0 Overall, decent program, prices aren't horrible, and it's easier to use than some of the other scheduling platforms I've used in the past. Pros I can schedule and forget it for the most part when getting my blog posts sent out to my social media platforms. Easy to schedule, integrates easily with Wordpress, overall feel of the platform is nice. Cons When the individual plan, you can only attach 10 social accounts (not a deal breaker since I only have 5ish), however, you can only publish 50 posts at a time. I sometimes schedule upwards to 200+ items for optimal reach. Review Source Response from SocialPilot May 17, 2020 Thanks for leaving us such an excellent review. We are thrilled to know that you find SocialPilot easy to use software; Our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Matthew Z. Director of Digital Marketing Marketing and Advertising Used the software for: 6-12 months ### "It's good, not great " March 12, 2019 2.0 Pros It's cheap, fairly robust, and pretty easy to use. Cons It's just glitching out all the time. Hopefully they resolve these errors because it has the potential to be a great value. Review Source Response from SocialPilot April 30, 2019 Hi Matthew, Thanks for your SocialPilot review. We'll definitely take your words and work on it. We are always on the run to make it a better tool each day and resolve the issues/bugs/errors to make it a robust tool. It would be great if you could send us in brief what particular errors you are facing to our support (support@socialpilot.co) and we can work on them. Thanks, Jimit VR Verified Reviewer Communication Consultant, cSWO Hospital & Health Care Used the software for: 6-12 months ### "The cleanest UI amongst social media scheduling tools I have explored" January 9, 2018 5.0 Ease of scheduling posts across social media channels for the brands I support. Pros Very clean UI. SocialPilot allows you to sort your social media profiles into groups which is useful for managing multiple brands' social media presence. It integrates with all the major social media channels. Its message composition allows photos and video uploads. The scheduling interface is elegant and easy to use. A very well-thought out social media management tool. Cons There's just one feature that's missing: live @user tagging in composing messages. As well, you can only post one image at a time per message. Review Source Response from SocialPilot January 11, 2018 Hi there, Wow, thanks for such a wonderful review on SocialPilot. It's cheering to know you find SocialPilot's UI the cleanest and is an easy tool for you. We definitely have tagging in our suggestions list and multiple image posting is coming soon to the SocialPilot dashboard, wait for it ;) Regards, Jimit DG Delaney G. Marketing Manager Apparel & Fashion Used the software for: Less than 6 months ### "Customer service was very helpful when I had difficulty connecting a certain account. Great since." January 16, 2018 5.0 I'm able to really improve our social media presence and reach. Pros Scheduling is easy. I like how facebook and twitter posts are published by the program automatically. I also like the idea of having curated content available...however i think that it is stupid that I cannot use the search bar. I also like how I can use it from my phone which is very easy Cons i find it extremely inconvenient that instagram posts are not published automatically and that I need to do it from the app. I also don't like how I can't schedule multiple pictures for either instagram or facebook. (especially when you are able to post multiple on the actual programs) Finally, I think that it is ridiculous that I can have access to curated content...and not be able to search for it. It's very cheap of social pilot to do that especially when I pay for it. I shouldn't have to double the money out of my pocket to use the search bar. It's absolutely ridiculous. Review Source Response from SocialPilot February 13, 2018 Hi Delaney, Thanks for your review on SocialPilot. Glad to know you like how SocialPilot works and automates your posts. The search box is a premium feature Delaney, so you will have to upgrade for it's usage and also Instagram has a restricted API so it doesn't allow any third party tool like SocialPilot to post directly to it. This is something Instagram handles and not in our hands. We have recently released the multiple image posts feature on your dashboard. Please check to post multiple images to the supported platforms right from the SocialPilot dashboard. Thanks & Regards, Jimit VR Verified Reviewer Owner Marketing and Advertising Used the software for: 6-12 months ### "Do not recommend" July 19, 2023 2.0 absolutely USELESS!BIGGEST WASTE OF MY MONEY EVER.lost $3000 in retainers this week alone because of your broken platform.do not engage Pros Ease of use, when it worked. User-friendly platform Cons Lack of customer service and excuses made for a broken platform that requires account reconnection after 60 days. Slow to load. Failed posts regularly. Review Source VV Viktorija V. Co-Founder Health, Wellness and Fitness Used the software for: 2+ years ### "Social media scheduling is really easy!" March 25, 2019 5.0 Pros This is the best and easiest tool for social media scheduling out there. UI is clear and easy to use from the very start. I like the customization of a post per social network . Experimenting with diferent headlines all the time. Cons Nothing to complain about. It does what it says and is the cheapest solution. Review Source Response from SocialPilot April 30, 2019 Hi Viktorija, You are awesome ;) Thanks for your kind words Viktorija. Excited to have a wonderful review from amazing users like you associated with SocialPilot from a long time. We are always on the run to make SocialPilot a better tool each day and comments like these give us a boost. Cheers, Jimit Inge D. Business Growth & Happiness Coach Professional Training & Coaching Used the software for: 6-12 months ### "A great platform for small business owners" October 23, 2018 5.0 The biggest benefit of SocialPilot is saving time and money on Social Media by being able to schedule lots of posts at once, and reschedule very easily. Pros As a business coach, I'm always trying to find ways to help my clients save time and automate their business. SocialPilot is perfect for that, as it's easy to use and you can schedule lots of social media posts on various platforms with one click of the button. What I most like is the ability to add images to the scheduled posts. With Hootsuite I had to link them all individually every time I rescheduled posts, and this took up a lot of time. I always recommend SocialPilot to my clients (and of course I use it myself). Cons Like anything it does take a little while to get the hang of the exact way to post things (especially the date format) and it can take a while to get an answer from the helpdesk when you do have a problem, but they always get there in the end. Review Source Response from SocialPilot May 19, 2020 Dear Inge, Thanks for leaving us such a fantastic review. We are thrilled to know that you find SocialPilot easy to use and recommend it to your clients.; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thanks, Jimit Bethanie W. Operations Director Used the software for: Less than 6 months ### "I love Social Pilot, It's the best I've found in a while." March 9, 2018 5.0 I saved money on it and get much better features from it. Pros I like the comprehensive calendar view of all the content going out and the fact that it's easy to add to. I also love the Curated Content section. Cons That it doesn't notify you when a queue is empty or when a contributor has posted something. I also don't like that I set up posting times but I never get a chance to use them. It seems odd. Review Source Response from SocialPilot May 1, 2018 Hi Bethanie, Wow, thanks for your wonderful review on SocialPilot. Excited to know you love SocialPilot and found it to be the best you have used so far! We'll surely add in your suggestions to notify when a queue is empty. Also if a Content Scheduler has scheduled a post the Owner will receive an email saying to approve the posts your team member has scheduled. Happy SocialPiloting! We are always on the run to make SocialPilot a better tool to use each day and soon coming up with some exciting features. Best Regards, Jimit VR Verified Reviewer Recruitment Practitioner Marketing and Advertising Used the software for: 6-12 months ### "One among the best product for scheduling social post" April 12, 2019 5.0 Good & worth for value Pros Very easy & quickly we can setup or plan the post to our connected social media platform. Lot of predictions and engagement analytics Cons Nothing much as it is a one of the best in class product for marketing Review Source Response from SocialPilot April 30, 2019 Hi there, Thanks for your amazing SocialPilot review. Glad to know you find SocialPilot to be the one amongst the best scheduling tools. It's great to have users like you who love SocialPilot which gives us a boost to make it a better tool each day. Thanks, Jimit EY Enes Y. Information Technology Information Technology and Services Used the software for: 6-12 months ### "SocialPilot Review" June 11, 2022 4.0 Pros Thanks to reporting and analysis, I can create a strategy for myself by looking at the data. This is my favorite feature. Cons There is no feature that I dislike the most. The fact that it is both convenient and inexpensive makes the application stand out in its field. Review Source NS Nina S. Director of Marketing Education Management Used the software for: Less than 6 months ### "Great app for scheduling social media posts" October 23, 2018 5.0 I love being able to schedule posts in advance. I take a block of time and come up with content rather than doing it on the fly with less focus. I'm able to use it across multiple platforms for multiple clients without logging out. There are a few UX/UI things I wish were different, but overall I'm really happy with the functionality of the app and use it frequently. Pros It's really convenient that I can have multiple accounts hooked up. I use social media for multiple clients and personal projects, so it's very convenient to do it all from one spot. I also really like the calendar feature; it makes it really clear to be able to visualize it that way. Cons Finding posts that have just gone out or are scheduled is a little unintuitive. I know it's in there, but sometimes I can only find it on the calendar app. I think making a new post and viewing pending or recently posted posts are the most common uses and should be easiest to find without searching. \*\*Also, the Instagram feature is fine in theory (to have a notification pop up at the scheduled time with the post content, then to manually paste it into the post), but if I accidentally dismiss the pop up notification, I can't find the post anywhere. I understand if Instagram doesn't allow automated posting like FB does, but it's frustrating that I can't find an easy way to post on Facebook if I miss the notification on my lock screen. Review Source Response from SocialPilot May 19, 2020 Dear Nina, Thank you for taking the time to mention what features you like about SocialPilot and leaving this great feedback. We have introduced the direct posting to Instagram using SocialPilot's Zapier Integration. You can now trigger your scheduled image as well as link posts to be directly published on Instagram. Also, thank you for letting us know about the problems you are facing. We are looking into this issue and hope to resolve it promptly and accurately. Thanks, Jimit EP Elizabeth P. Web Designer Design Used the software for: 1-2 years ### "Searched High and Low" March 27, 2017 5.0 I hated Hootsuite. Like, could not wrap my brain around their workflow. (And I am a smart Techie person) I searched and searched and when I found Social Pilot, the angels sang! I recommend it to all my clients and friends. I even got my mom to use it! Pros The CALENDAR feature. So needed and no one else is really doing it. Cons I wish I could edit replicated posts once they have been scheduled. (This way i dont have to remove them all and redo the replicated post to fix a typo) Review Source Response from SocialPilot March 29, 2017 Hi Elizabeth, Delighted to have such users at SocialPilot. Glad to know you love SocialPilot and its helping you to reach your social media goals. We do have the option to edit a post which you have already delivered and want to reshare it with your audience. Hope this is useful :) Thanks, Jimit Rafat S. Corporate Communications Manager Legal Services Used the software for: 6-12 months ### "One of the best social media management tools" January 11, 2019 4.0 Pros Team collaboration for handling and scheduling the social media calendar and tracking its performance at the same place. Cons Need deeper analytics to further focus social media campaigns. Review Source Response from SocialPilot May 17, 2020 Dear Rafat, Thanks for the excellent feedback. We are glad to know that you like the team collaboration feature of SocialPilot. We'll take your words and work on it. We are always on the run to make it a better tool each day and resolve the issues/bugs/errors to make it a robust tool. Thanks, Jimit Rob W. Owner E-Learning Used the software for: Less than 6 months ### "Acceptable but needs improving" October 19, 2018 3.0 It has been decent but this new Instagram problem and editing posts is a serious issue and needs to be fixed immediately. Pros It's easy to use and saves a lot of time but it needs improving Cons It currently is not allowing me to post to Instagram. I have sent a message to them yesterday and am awaiting a reply. I also do not like that you can send 1 post to various SM networks but if you want to edit that post you have to edit it for each SM network, rather than edit it once. Review Source Response from SocialPilot October 23, 2018 Hi Rob, Thanks for your feedback. We definitely understand the need of having Advance post feature and Direct Instagram posting feature. We are working on both of them. Advance Post feature is in the beta testing and will very soon be available. About Instagram direct posting, there's a whole procedure to follow to become Facebook partners in order to have this feature and we are on it. Thanks, Jimit VR Verified Reviewer Translator Translation and Localization Used the software for: 6-12 months ### "Social media tool with decent prices" October 19, 2018 4.0 It satisfies my needs except analytics part so far. Pros It automatically posts from selected feeds for me with specified numbers on daily basis! Cons I am subscribing the professional plan but don't have any access to analytics features. Review Source Response from SocialPilot October 23, 2018 Hi there, Thanks for your review. Glad to know you like SocialPilot. We do have analytics available in the Professional plan. Please reach out to support@socialpilot.co of why this is happening. They'll get you a solution asap. Best, Jimit VR Verified Reviewer Coordinator for Business and Finance Higher Education Used the software for: 6-12 months ### "Social Media Planning Software - Mostly Great Free Plan" January 24, 2019 4.0 Pros It allows you to connect with up to 10 profiles with up to 50 posts per day in the free version which is great for a small business. It allows you to connect to Facebook, Instagram, Pinterest etc. which is amazing that one platform can do this. Cons There were some issues where the profiles were becoming unconnected to SocialPilot. You have to go in and log in and reconnect the profile to SocialPilot. Sometimes, it was hard to find the screen to reconnect the profile. Some of the times where it was unconnected was out of SocialPilot's control, however there were some times when there was no heads up. This was difficult because it wasn't until you logged into SocialPilot that you realized that it wasn't working. All of the posts that you had timed were just sitting there. I wished there was some notification you could set-up. Review Source Response from SocialPilot May 18, 2020 Thanks for your SocialPilot review. We'll take your words and work on it. We are always on the run to make it a better tool each day and resolve the issues/bugs/errors to make it a robust tool. Please send us in brief what particular errors you are facing to our support (support@socialpilot.co) to investigate your feedback further and would love to make things right. Thanks, Jimit LS Laurel S. Chief Content Officer Marketing and Advertising Used the software for: Less than 6 months ### "Great for agencies, except..." October 12, 2018 5.0 Pros This software is great for my boutique agency. We manage social media for our clients through the desktop and mobile app with ease. I like that it has similar functionality to buffer but is more affordable for a small agency like mine. The content discovery tool also helps us post great stuff regularly! Cons When I chose Social Pilot, I was concerned that it didn’t have direct publishing to Instagram. I shared that with the sales person following up on the trial and he mentioned they were hoping to have it by August, 2018. Here we are, middle of October, 2018, with no direct-to-Instagram publishing. I’m sticking with it for now because I otherwise love the platform, but I can’t function for long without that capability. Review Source Response from SocialPilot October 22, 2018 Hi Laurel, Thanks for your wonderful review. Pleased to know you like SocialPilot and is a great software for managing your boutique agency. We totally get it of how important is Instagram direct posting and we definitely are working on it. There's a whole process to follow to become Facebook partners in order to have this feature and we are on it. We apologize in the delay, but we ourselves are waiting for answers from Facebook. Hope to see you stick around, we surely will have this feature on board. Thanks, Jimit ZA Zeeshan A. Founder Civic & Social Organization Used the software for: 2+ years ### "Social Media Management" February 24, 2019 4.0 It made easier to manage all the social platform. Pros It is cheaper than other social media management software. Cons If queue were fail there is no automatical alert available. Review Source Response from SocialPilot April 30, 2019 Hi Zeeshan, Thanks for your SocialPilot review. Glad to know you find SocialPilot to be a cheaper option than available options in the market. We do have a notification alert bar where if any posts go into the error or the unscheduled tab you get a notification. Can you please reach out to support@socialpilot.co if you are facing any issues? They'll look into your account asap :) Thanks, Jimit VR Verified Reviewer Marketing PR Consultant, Lead Content Strategist Used the software for: Less than 6 months ### "A multi-client multi-account social media dashboard with great analytics and a few quirks" July 12, 2018 4.0 The multiple client dashboard feature is affordable compared with other solutions, and this one has LinkedIn analytics. That almost makes it a unicorn in the forest. Pros I looked forever for a social media management tool that would give me a wider range of accounts than other dashboards, with great analytics, and the ability to handle each client's accounts as part of a "group" of accounts. Social Pilot meets all these criteria. Cons The need to create the client account groupings has to happen for every person who uses the software. The administrator can't just create the groups and go. Also, it's almost a default to log endlessly repeating posts on all platforms. I'd like a better preview function that shows how to optimize each post for each platform. You really have to play with it for a while to figure out all the quirks. I'd say the free trial isn't quite long enough. Review Source Response from SocialPilot October 17, 2018 Hi there, Thanks for your wonderful review. Pleasing to know you finally found a tool that fulfilled your requirements comparatively. We definitely understand the need of giving more access to clients and team members. We'll take in you suggestion and pass it on to our developers. Thanks, Jimit DG Diego G. Video Editor Media Production Used the software for: 1-2 years ### "Good analytics for the social media environment" September 1, 2018 4.0 Pros The platform works very well and it's definitely tailored for all team sizes. The data featured in the app is extremely useful and easy to follow and comprehend. Social pilot is an essential tool for managing the reach of your company and how well you are connecting with your target audience. From here you can work to improve where needed. It's very easy to digest. Cons Although they offer different plans, the pricing can be a bit challenging to put up with for smaller teams. Also the apps can be a bit slow and the user interface could use some improvement, as it's not as intuitive as it should be. Review Source Response from SocialPilot October 17, 2018 Hi Diego, Thanks for your review. Glad to know you like SocicalPilot and count it as an essential tool. We throw up discounts very frequently understanding the need of small businesses, so that they get the most of SocialPilot and comparatively we are cheaper than most of the tools out there. We are working on updating our app to avoid any glitches faced and constantly on the run to make SocialPilot a better and intuitive tool each day. Thanks, Jimit Paul S. L&D Team Leader Sports Used the software for: Less than 6 months ### "Reliable and good value" October 19, 2018 4.0 I found SP after falling out with the customer service of hootsuite and have not even had to contact SP's customer service yet as it all works smoothly. Pros The ability to create groups is by far the best feature. I run several martial arts clubs and do not want the same posts on the kids pages as i do on the fighters pages. This allows me to put all my social media into groups to ensure the kids dont get a video on head butting :) Cons Not their fault, having to effectively post on Instagram instead of the software doing for me is a little hassle. Review Source Response from SocialPilot October 24, 2018 Hi Paul, Thanks for your review. Glad to know you like SocialPilot and it helps you manage your social media postings in easier ways. We can understand the need of Instagram direct posting and we are definitely working on it. We'll soon have it available. Thanks, Jimit Joseph O. Head of Digital Content & Social Media Marketing and Advertising Used the software for: Less than 6 months ### "SocialPilot Soars Above The Rest" August 31, 2019 5.0 Pros It's better priced than its competitors for the features and functionalities that it offers. It's very easy to navigate, allows for easy scheduling of posts in one go, and support is very easy to access. Cons To round out its capabilities, it could use a listening tool. And I/we need the ability to tag handles when scheduling a post. That is all. Review Source Response from SocialPilot May 14, 2020 Dear Joseph, Thanks for leaving us such an excellent review. We are thrilled to know that you find SocialPilot inexpensive and easy to navigate; our staff will be happy to read what you wrote. We also introduce the feature of tagging handles when scheduling a post on SocialPilot. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit VR Verified Reviewer Chartered Marketer | Freelance Marketing Consultant Used the software for: Less than 6 months ### "A great social media management tool with a helpful support team." January 10, 2018 4.0 Pros The overall platform and user experience are very good. I can easily manage multiple brand accounts across multiple social media channels, with access to the majority of the reporting data in one place. Cons There are some UX improvements that would be of benefit. For example, when applying a filter on the calendar, it resets every time you cause the browser to update. A semi-sticky filter would make life easier. I suspect the inability to tag people in Facebook & LinkedIn posts is due to the API, but that is also a frustration. Review Source Response from SocialPilot January 25, 2018 Hi there, Thanks for your review on SocialPilot. Glad to know you love SocialPilot and the support team serves you well. Tagging people on Facebook is something we are soon going to give you surprises on. Wait for the update. Regards, Jimit Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.