# Page 8 | SocialPilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is SocialPilot the right Social Media Management solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144332/SocialPilot/reviews --- SocialPilot 4.4 (373) [View alternatives](https://www.capterra.com/p/144332/SocialPilot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 8 - Reviews of SocialPilot ## Showing most helpful reviews Showing 176-200 of 373 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Founder Marketing and Advertising Used the software for: 6-12 months ### "Great support at exceptional price" November 29, 2018 5.0 The ease of use and a robust customer support is what makes SocialPilot a hidden gem. It is possibly the most exhaustive social media automation tool on the block right now and is right up there in the league of Buffer and co. Pros SocialPilot's customer support and their overall analytics turns SocialPilot into a super compelling offering. Their ability to dish out new features is just amazing. The pricing and overall packaging is what stands out and works for us as a small but fast-growing business. Far more cost effective as compared to any other product in the market. Cons Automated content recommendations something that could be worked upon. Review Source Response from SocialPilot May 18, 2020 Thank you for taking the time to leave us this amazing review. We are glad to know that you find SocialPilot cost-effective and like customer support. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit JM Julia M. Executive Director Marketing and Advertising Used the software for: 1-2 years ### "Excellent value of money, works like it is meant to and contains amazing features" March 28, 2017 5.0 As the Executive Director of a digital marketing agency (www.vent2me.com.au) in Melbourne, Australia, I spent a considerable amount of time evaluating social media management tools. I trialled Hootsuite, Sprout Social and Buffer to name a few until I found Social Pilot and since then I have stuck to it. Social Pilot is excellent value of money, easy to setup and has functionality that the other social media management tools do not. I highly recommend Social Pilot to agencies and individuals who want to manage their social media with minimal fuss and cost. It is streets ahead of the competition. Review Source Response from SocialPilot March 29, 2017 Hi Julia, Thanks so much for such a wonderful review. Glad to know you love SocialPilot and it helps in increasing and fulfilling your social media needs. Thanks, Jimit VR Verified Reviewer SEO/SEA specialist | Hoofd ICT Used the software for: 1-2 years ### "Good customer service! " June 11, 2018 5.0 Pros Easy to use! I'm glad i used this tool! Can't think of an easier tool for my social media implementation Cons I don't have cons! One slight issue (on my hand) solved within 2 hours! I highly recommend this tool ! Review Source Response from SocialPilot October 16, 2018 Hi there, Thanks for your cheering review. Really glad to know SocialPilot is your go-to tool. We always want to make sure our customers are happy and taken care of. Thanks for your comment. Jimit SRP Sister Rosetta P. Coordinator Education Management Used the software for: I used a free trial ### "Effortless Social Media Management" December 20, 2022 5.0 Pros They provide you with a free trial without any credit card and it's just awesome. Bulk scheduling with images is the best feature of the social pilot. URL shortener feature is also great. Overall the features provided in the free trial are far better than any other platform Cons Absolutely no cons at all. The features provided in the free trial are just awesome and there is hardly anything to prove wrong. Review Source Benita M. Founder/Managing Director Marketing and Advertising Used the software for: 2+ years ### "Not the best social media management tool" November 21, 2018 3.0 I would describe this software as just okay, but not great. It likes a lot of features compared to the other popular social media mangement tools. Pros I like the layout and easy to use features. Cons This software lacks a lot of features compared to other social media management tools such as Hootsuite and Buffer. Review Source Response from SocialPilot May 19, 2020 Dear Benita, Thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance, and we'll do better. Please feel free to reach out to support@socialpilot.co. We want the opportunity to investigate your feedback further and would love to make things right if you give us another chance. Thanks, Jimit Jonathan S. CEO Used the software for: Less than 6 months ### "Using SocialPilot to post to social media has been a great experience" January 19, 2018 5.0 Pros One of the huge reasons that I signed up for Social Pilot is the built-in curated content. This integration allows for you to get curated content from all over the internet. This can save you a ton of time. Also, the ease of creating groups so you can easily post to multiple channels at the same time. Cons After creating the content for all channels, it would be nice if there was a step that would allow you to customize the content for each channel rather than having to do it one at a time or go back in a change content after you have scheduled it. Review Source Response from SocialPilot February 12, 2018 Hi Jonathan, Thanks for such an amazing review on SocialPilot. Excited to know SocialPilot solves a lot of your social media needs and also your precious time. We'll definitely add this up to our suggestions list where you can customize posts for different channels at a time rather than doing that individually. We'll keep you posted if there's any updates regarding the same. Thanks, Jimit Sacha B. Founder & CEO Used the software for: Less than 6 months ### "Best experience with a social media scheduler to date! (And I've tried many...)" January 9, 2018 5.0 Pros Reasonably priced, most of the features I need and some I never thought of. Team and client management, and it works like a dream. Cons The statistics. I use statistics for clients and I always need to use external sources for stats to be accurate and provide the information I need. Review Source Response from SocialPilot January 10, 2018 Hi Sacha, Thanks for such a wonderful review of SocialPilot. It's cheering to know SocialPilot proved out to be the best scheduler for you to date. We would love to know what statistics are you finding for other than the Social Media Analytics we provide at SocialPilot. Regards, Jimit Lexie U. Marketing and Comunications Coordinator Real Estate Used the software for: Less than 6 months ### "LOVE Social Pilot" October 12, 2018 5.0 Social media planning isn't as hard as some people make it out to be. With the right tools, that social pilot gives you, you're able to easily plan your posts out, even months in advance! Pros It is SO easy to use. Planning our company media posts has been a hassle in the past, but Social Pilot makes it a breeze. Cons It can get a little buggy at times and freeze. Review Source Response from SocialPilot October 17, 2018 Hi Lexie, That's an amazing review! Thanks for being awesome and delightful. Really glad to know you LOVE SocialPilot and its making your social media handling so easier. We are grateful to have such awesome users like you. Best, Jimit SN Sarah N. Life, Spiritual, and Relationship Coach Individual & Family Services Used the software for: 1-2 years ### "Social Pilot Crashes and Burns" March 6, 2019 3.0 I liked it at first, and then I delved deeper. I ended my subscription because it wasn't worth the money, effort, or frustration Pros I initially liked the mobile app visual composer option where I had access to free Unsplash photographs and the ability to create visual social media posts Cons The mobile app constantly crashed. There were many times when the app did not bring up any photographs. If I needed to change something on a visual post after completed, I would have to start from scratch. When I needed to make adjustments to wordings on non-visual posts, or off-photo, I would have to go through and change them for every single social media account even before they were published. It was linked to Instagram, but the user has to manually upload the post to Instagram, so what's the point? Most of the photos were too large for Instagram so much of the graphics had to be cut out of the Instagram post. Review Source DS Denise S. Small Business Marketing Consultant/Owner Marketing and Advertising Used the software for: 6-12 months ### "Great value for money" March 23, 2018 5.0 Pros SocialPilot is very straightforward, no frills in sight. It connects to all the major social media platforms and let's you share a post to several profiles/pages while still being able to customise the content for each channel. You can either add content to an automated schedule or you can define the time and day manually. It also makes it easy to post content several times over a longer period of time. Cons The user interface could be more intuitive, the most often used features are not always easy to get to. Review Source Response from SocialPilot May 19, 2020 Dear Denise, Thanks for leaving us such a wonderful review. We are thrilled to know that you find SocialPilot inexpensive and a straightforward tool; our staff will be happy to read what you wrote. Also, we'd love to have a look at your suggestions. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit GM Gia M. Marketer Used the software for: Less than 6 months ### "Nice to have a dashboard that is almost all-in-one for all of my social media needs for my clients." January 9, 2018 4.0 Pros As a soloprenuer, I love that it's affordable, custom branding, content curation feature, and the customer service has been very responsive and helpful. The analytics is a great and important feature and I love that I can access/connect to client accounts without the need for their passwords. Cons Not able to add multiple images, especially for Instagram. Would be nice to have a place to store frequently used hashtags for Instagram. Although, I love the URL shortner, it's a pain when I'm trying to include a custom URL and it keeps automatically changing to a short URL. Would like to provide deeper analytics and brief explanations of what each section means. Review Source Response from SocialPilot January 25, 2018 Hi Gia, Wow, thanks for your wonderful review on SocialPilot. Pleased to know you love SocialPilot and is a one-stop shop for your social media needs. We have just released multiple image postings to your multiple social media accounts. Please have a look, you'll love this! Also currently we don't have features where you can save hashtags or even posts for later. But that's definitely on our suggestions list and you'll have updates as there is any news about it. Happy SocialPiloting! Regards, Jimit VR Verified Reviewer Independent Consultant Retail Used the software for: Less than 6 months ### "Easy, powerful interface with lots of insight." January 15, 2018 5.0 Pros I like that I can hook up so many social accounts without the limits of typical social schedulers. The number of posts a day and RSS feeds are such a relief and give me enough space to actually get stuff done with my weekly/daily posts. Cons I would like to see a pool of images I can use and edit to post. Would like to be able to edit the desktop panel of SP. Last but not least, since I am grandfathered into my plan, would like when I upgrade to be able upgrade to the old pricing. Review Source Response from SocialPilot February 28, 2018 Hi there, Thanks for an amazing review on SocialPilot. Glad to know you like SocialPilot and find it so useful in fulfilling your social media needs which saves you time for your other stuff too. We'll definitely add your suggestion of pooling images and editing them. And about the upgrade, really sorry but you won't be able to upgrade to the old pricing, you will have to select from our new plans for an upgrade. Regards, Jimit JT Jeanett T. owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Decent Platform" October 14, 2018 4.0 Pros I like that you can repost popular posts for a later time. Cons Other than moving posts to the top, you can't move posts around. You are able to move them more in the calendar view but unfortunately this is of little help, since you can't see the posts, which defeats the purpose. Especially for platforms like instagram you want to be able to see the images. Review Source Response from SocialPilot May 19, 2020 Dear Jeanett, Thank you for your time in reviewing SocialPilot. We are glad to know that you like SocialPilot's reposting feature. Also, we'd love to have a look at your suggestions. Thanks, Jimit MK Markus K. Principal/Owner Marketing and Advertising Used the software for: 1-2 years ### "Simple way to handle multiple accounts " February 13, 2019 5.0 Simple to set up and post when multiple accounts and formats are needed. Pros Easy to setup and start posting. Pricing is fair for a quality product. Cons Some accounts seem to disconnect frequently. Review Source Response from SocialPilot April 30, 2019 Hi Markus, Thanks for a wonderful SocialPilot review. Glad to know you find SocialPilot easy and simple. About disconnecting accounts - Please reach out to support@socialpilot.co and they'll help you with a solution. Best, Jimit AK Amy K. Author Publishing Used the software for: 6-12 months ### "I switched from another program to Social Pilot at the suggestion of another author. Love it. " January 9, 2018 5.0 It saves me time when it comes to scheduling my social media. Pros It's easy to set a schedule so that I don't have to 'schedule' every post. It just goes right into the next slot saving me time. This ability also lets me set different schedules for different days and different accounts with ease. This is by far my favorite feature. Cons Either I can't or haven't figured out how to tag people through this program. It can be frustrating when it comes to cross-promotion with other authors. Review Source Response from SocialPilot January 23, 2018 Hi Amy, Thanks for such a wonderful review. Glad to know you love SocialPilot and it helps in saving your time. Yes, we currently are not offering the feature where you can tag people on Facebook, but that's surely on our roadmap and you'll get to know about it soon ;) Regards, Jimit Jim or Debbie H. Owner Used the software for: Less than 6 months ### "Like the product good value but would like to see more social networks. Ways to connect to Blogger, " January 9, 2018 5.0 networking Pros Very easy to use and easy to set up. Like the selection of social sites. Runs easy with little errors Cons You need to add more social linking accounts such as Blogger, Wordpress, Google + to name a few social networks but I know there are a lot more Review Source Response from SocialPilot January 23, 2018 Hi Jim, Thanks for your awesome review on SocialPilot. Glad to know SocialPilot is serving great to fulfilling your social media needs. We'll surely add your suggestion to add more networks but we do support Google+ Please check your dashboard. Regards, Jimit Margaret S. WordPress & Digital Marketing Services and Consultancy Used the software for: Less than 6 months ### "Simple and cheaper alternative to Hootsuite!" July 10, 2018 4.0 Pros I think its main edge over its competitors is the cheaper price: Cons We choose to try its free trial because of its Instagram integration but noticed that you can't publish the post right on the dashboard. You need to confirm it from your phone which can be a hassle. Review Source Response from SocialPilot October 17, 2018 Hi Margaret, Thanks for your review. Glad to know you find SocialPilot a cheaper and better alternative to Hootsuite. SocialPilot is working on having the Direct Instagram Publishing. We'll keep you posted with the updates. Best Regards, Jimit Paul F. Owner & Creative Director Media Production Used the software for: Less than 6 months ### "Makes running lots of accounts easy" October 13, 2018 5.0 Good! I run several brands across all the main networks and this makes it much easier. It's great as well having things like Google My Business which might get forgotten otherwise! Pros Ability to queue posts across multiple accounts and networks is great. I especially like the bulk scheduling feature which lets you upload a CSV which I generate in Google sheets. Cons It's not cheap, and you have to go to an extra package for the bulk scheduling which is a shame. I'd like more insights into optimal posting times too. Review Source Response from SocialPilot October 22, 2018 Hi Paul, Thanks for your wonderful review. Glad to know SocialPilot makes your social media handling much easier. We can understand it can some times be heavy on the pocket, but I believe we are fairly priced of what we offer. Plus when compared to the list of tools available in the market, SocialPilot is considered a lot cheaper. And we keep offering discounts, so that you get the most of SocialPilot :) Thanks, Jimit JA Jeff A. Coach Professional Training & Coaching Used the software for: 1-2 years ### "Does What All The Others Do AND More and Cheaper" March 27, 2017 5.0 I'm a solopreneur who uses social media very aggressively to get the word out. After too many frustrations with a big name product, I signed up for SocialPilot. Works like a charm AND does things that others want to charge more more or are not equiped to handle as easily as SocialPilot does. Set it up and start adding content and voila . . . delivered. Pros Lots of features. Works well. Support responds to messages oretty quickly. Cons I wish phone support was available AND I understand why it isn't Review Source Response from SocialPilot March 29, 2017 Hi Jeff, That's so wonderful! Glad to know you love SocialPilot so much and its working the best to fulfil your social media needs. Thanks, Jimit VR Verified Reviewer Consulente e formatore | Social media marketing | Content marketing | Comunicazione digitale Broadcast Media Used the software for: Less than 6 months ### "Imparafacile" October 20, 2018 3.0 Pros i likie Team Features it is Easy to use price is good Cons \- Twitter non display account list when i begin to mention one of them - instagram publishing is not direct - i'd like ti have a single display with facebook, Twitter and instagra form and not send different messages Review Source Response from SocialPilot October 23, 2018 Hi there, Thanks for your review. Glad to know you like our team feature and the way we are priced. I can understand the need of these features and we are definitely working on them and will soon have it on board. Best, Jimit AC Amit C. Marketing Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great system for Agencies managing multiple profiles !" January 16, 2018 5.0 Being able to manage multiple social media profiles with ease. Bring able to have staff accounts and invite clients to link their own social media profiles. Pros The software is great to use, main features we like are: the ease of navigation, analytics feature, the ease of managing multiple profiles and integrating them to the system, ability to invite clients to link their own accounts and recently the export of analytics in PDF format. Cons The system in general is great, however, there are a few features that could be added, which are: being able to add multiple photos on Facebook, the ability to have 100% white label for agencies and having a client area so they can login and see their analytics at anytime. Review Source Response from SocialPilot February 13, 2018 Hi Amit, Thanks for your amazing review on SocialPilot. Excited to know you like SocialPilot so much and the ease of functionality drives your social media needs efficiently. We have recently released multiple image postings right from the SocialPilot dashboard. Please have a look. You can do that now. And about 100% white-label that's definitely on our suggestions list and we'll keep you posted if there are any updates on it. Regards, Jimit Christian O. Personal Trainer Health, Wellness and Fitness Used the software for: Less than 6 months ### "Helped my Social Media Grow" May 24, 2020 5.0 A useful software many can use to track the performance of their social media accounts and automate many key aspects of them as well. Pros SocialPilot managed to help my social media accounts grow in numbers. From scheduling posts, making my social media workflow easier, to Facebook ad connectivity, this is an extremely useful tool to use to grow your audience. Cons The user interface isn't the most aesthetic compared to others in the market, however it's functions overpower the look. Review Source Rebecca F. Mistress of Misc Stuff Used the software for: Less than 6 months ### "Social pilot is great! There are just a few bugs but otherwise I absolutely love the reports. " January 15, 2018 4.0 It allows me to schedule my posts ahead of time while also giving me comprehensive reports. Pros The reports are so beautiful and comprehensive. We didn't have to make any changes before sending them to our clients. Cons I don't like that Instagram cannot be scheduled. It only can send a reminder, but I understand this is because Instagram is a mobile application. In addition, when I try to send a post right away it goes into the unscheduled area and won't send. Review Source Response from SocialPilot January 30, 2018 Hi Rebecca, Thanks for your wonderful review on SocialPilot. Glad to know you love our reporting feature and it makes your social media a bit easier. And yes, about Instagram it has a restricted API so we are not able to send posts directly. Also, please contact our support team at support@socialpilot.co to get your issue resolved of the posts going to unscheduled tab. They'll look into it and resolve asap. Happy SocialPiloting! Regards, Jimit Lakshmia F. Senior Managing Partner Used the software for: Less than 6 months ### "Gets the job done with ease" January 9, 2018 5.0 Ease of use and saves time Pros Calendar view Scheduling Content Curation Can post to Facebook Groups that you admin Connects to most Social Media Platforms Cons Reports should be included in the growth and business plans. Can't reschedule pins easily like Tailwind. Review Source Response from SocialPilot January 24, 2018 Hi Lakshmia, Thanks for the review on SocialPilot. Pleased to know SocialPilot gets your job done easily. Please check our plans, we have revised our plans with more features and some new updates. Happy SocialPiloting! Regards, Jimit Tim E. Sales Manager Used the software for: Less than 6 months ### "Good experience. Researched multiple platforms and decided to try SP. Very happy 3 months later. " January 15, 2018 5.0 Social Pilots platform takes some time getting used to but overall it has been a good experience over the past 3 months. Pros Ability to work with multiple members of my team at various levels of acces. ability to manage multiple clients. Review Source Response from SocialPilot January 30, 2018 Hi Tim, Thanks for your wonderful review on SocialPilot. Glad to know you are happy with the SocialPilot services and find our features intuitive. We are always on the run to make SocialPilot a better tool to use each day and appreciation from users like you gives a a boost. Regards, Jimit Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.