# Page 9 | SocialPilot Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is SocialPilot the right Social Media Management solution for you? Explore 373 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144332/SocialPilot/reviews --- SocialPilot 4.4 (373) [View alternatives](https://www.capterra.com/p/144332/SocialPilot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 15th, 2026 # Page 9 - Reviews of SocialPilot ## Showing most helpful reviews Showing 201-225 of 373 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jim M. Owner Marketing and Advertising Used the software for: 6-12 months ### "Amazing and Affordable Tool for Agencies" October 19, 2018 5.0 Excellent! We manage the social media accounts for several of our clients and utilize Social Pilot for creating several of the posts and scheduling them all. Additionally, we use the Social Pilot Chrome extension on a daily basis to share interesting content we encounter. We consider Social Pilot as one of our most useful and valued tools. Pros All of the features we desire at a price point that is below other software in the market. Cons We find nothing "con" to say about Social Pilot. We use it everyday on behalf of our clients, have done so for several months and we have not yet encountered a glitch. Review Source Response from SocialPilot October 24, 2018 Hi Jim, Delighted to know you like SocialPilot and it fulfills your daily social media requirements. Thanks for your wonderful review and adding value to it. Best, Jimit PJ Palak J. Digital Marketer Automotive Used the software for: Less than 6 months ### "How it is very Easy to Use " March 27, 2020 4.0 Pros Software is very easy to use and user friendly. I can easily post creatives and videos over, all social media platforms and I can get the analytics respectively. It also connects to the Facebook ads, which helps me manage my ads and posting on a single platform. It also connects with remote storage platforms like Dropbox and Google Drive, which reduces my pain of download and upload. Overall Its very useful and handy software Cons It is overall a very good software to use. Review Source Response from SocialPilot May 5, 2020 Dear Palak, Thanks for leaving us such a wonderful review. We are thrilled that you find SocialPilot a useful and handy software; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks for sharing your review with the community and us. SC Sami C. admin Used the software for: 1-2 years ### "Really good" January 13, 2018 4.0 It makes it easy for one person to manage all social media but also it makes it easy to break it up into different sections Pros Its very easy to use, and its great to teach people with. The colour coding system is great- we changed for each business Cons With Instagram you need to log into Instagram and manually post it. Once I changed the colours it was very easy to use. Thank you Review Source Response from SocialPilot February 26, 2018 Hi Sami, Thanks for an amazing review on SocialPilot. Glad to know you find SocialPilot an easy to use tool which helps you manage your social media efficiently. Thanks & Regards, Jimit JS Jane S. CMO Computer Software Used the software for: 1-2 years ### "Social Pilot Provides Great Value" March 23, 2017 5.0 So happy we stumbled on to Social Pilot. This service provides tremendous value and ease of use. Support is great. It's a big time saver when it comes to posting to social media. Highly recommend. Pros Ease of use. Great value. Time saver. Cons Inability to maintain LinkedIn connection. Occasional errors in posting. Review Source Response from SocialPilot March 24, 2017 Hi Jane, Thanks much for such a wonderful review. Glad to know you love SocialPilot this much and how it's easing out on your social media needs. Can you please send us your email id you are using with SocialPilot? We'll check why LinkedIn is not working in your account. Thanks, Jimit Tracy G. Account Executive Used the software for: Less than 6 months ### "Easy and affordable way to manage client social media" January 9, 2018 5.0 Pros Clean interface that's intuitive, ability to invite team members and clients, ability to queue posts on a set schedule. Cons To use bulk upload, photos have to be online -- not on your computer or network server. No integrated social listening or way to monitor mentions. Review Source Response from SocialPilot January 11, 2018 Hi Tracy, Thanks for your review on SocialPilot, Glad to know you find SocialPilot's interface clean and easy & affordable platform for your social media marketing. Regards, Jimit TG Tijana G. Graphic Designer Marketing and Advertising Used the software for: 6-12 months ### "Very good" August 14, 2019 4.0 Overall very good, especially for the price. Pros This is a very affordable software that let's you post to a lot of different accounts. Our company manages a lot of social media accounts for our clients and this was way cheaper than other options with all the features. Cons Bugs. Things happening for no reason and when we call customer service they seem to have no clue how to help or fix anything. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Too expensive Review Source Response from SocialPilot May 14, 2020 Dear Tijana, Thank you for your feedback. We are happy to know that you find SocialPilot affordable. We are always working day and night to give customers an unmatched experience and resolve the issues/bugs/errors to make it a robust tool. Thanks, Jimit CM Corey M. Web developer Computer Software Used the software for: 1-2 years ### "Slick software that gets you most of the way there" March 21, 2017 4.0 A cheaper alternative to some of the other options out there, it has all of the features you want to get started. As I've worked with it for a year or more, it lacks a few frills I'd like, but I'm still using it so that says everything :-) Pros Cheap. Straight-forward. Cons UI is a bit confusing. No new features in a long time. Requested features not added. Review Source Response from SocialPilot March 21, 2017 Hi Corey, Thanks for your review! Glad you like SocialPilot. What is it that is confusing you in our UI? We want to make sure you are taken care of! We recently added Analytics feature for Facebook and Twitter. And we have a lot many updates and suggestions in our development queue. We try to add as many suggestions we get from our users. The development team is working on all the suggestions :) Thanks for being a loyal user. Jimit PS Pooja S. Manager Computer Software Used the software for: Less than 6 months ### "Really Good Experience!" July 6, 2018 5.0 Pros I have used SocialPilot for Email Marketing and Running Social Campaigns for my previous organizations and It always gave a good ROI. I'll recommend to all social media marketing professionals to always try SocialPilot before making any decision for social media marketing applications. Cons As of i am really not sure if it has any cons but it is on the expensive side. Always go for free trial and then make decision whether it will be good for your company or not. Review Source Response from SocialPilot May 19, 2020 Dear Pooja, Thanks for leaving us such a wonderful review. We are thrilled to know that you recommend SocialPilot to all social media marketing professionals; our staff will be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Thanks, Jimit Emeka O. Ambassador for The Technology Innovation Scholars Program Higher Education Used the software for: Less than 6 months ### "This is a great software to manage all social media account on one platform." July 1, 2018 5.0 Pros This software really helps improve your social media efficiency. It is also very intuitive and user friendly. Cons Sometimes bulk uploads can be very frustrating. Apart from that, I haven't run into any other problems. Review Source Response from SocialPilot October 17, 2018 Hi Emeka, Thanks for your wonderful review. We are glad to know that SocialPilot helps you improve your social media efficiency. We'll definitely take in your suggestion and try to make Bulk Scheduling more cooperative. Best, Jimit AB Alexander B. Social Media Marketing Consultant Food & Beverages Used the software for: 6-12 months ### "User For 6 Months" October 13, 2018 3.0 Social Pilot has been very useful for small social media managers like me. However, it has a lof of areas to improve on. Pros Good value. Simple and Essential Features. Customer service is Excellent! Cons User interface is not intuitive. Problem with posting videos on Facebook. There is no one year report for the account. No connection with Instagram. The icons of the FB accounts do not appear on the web app making it difficult to access the correct account for posting. Review Source Response from SocialPilot October 22, 2018 Hi Alexander, Apologies on the inconvenience caused. We are working each day to make improvements and get the tool to work better each day. Thanks for your decent review. We'll definitely consider your suggestions and work on it. Best, Jimit VR Verified Reviewer Director Used the software for: Less than 6 months ### "This tool is easy to use, and allows me to easily schedule all my clients' posts in one go" January 9, 2018 4.0 Pros It's easy to use. It's easy to identify which client you are posting for, as someof the other tools on the market can get confusing. I like the reporting Cons Would like the reporting to be more versatile, where you can select a specific date range. Would like better support, and on-boarding of the tool. I have the premium package, but to this day nobody has contacted me to take me through a tour of the software, perhaps via skype. I have also put in support requests via the online chat system regarding reporting queries and have received no feedback. Review Source Response from SocialPilot January 10, 2018 Hi there, We are really sorry for the inconvenience caused. We send emails to every user who has joined with premium plans for on-boarding requests. Please contact manvi@socialpilot.co for further details on the demo. Regards, Jimit VR Verified Reviewer Intuitive Reader Used the software for: Less than 6 months ### "SocialPilot has been a lifesaver for me. The ease of use and price are outstanding!" January 9, 2018 5.0 Pros I love the app and being able to create something ONE time and schedule it across all my accounts. It frees up so much time for me so I can focus on other aspects of my business. Review Source Response from SocialPilot January 11, 2018 Hi there, Pleased to know SocialPilot is your lifesaver. Thanks for your wonderful review. It's exciting too see such amazing reviews from users like you which motivates our team to make SocialPilot a better tool to use each day. Happy SocialPiloting! Regards, Jimit Barbi G. Writer, Administrative Assistant Internet Used the software for: Less than 6 months ### "I absolutely love Social Pilot! It makes posting to multiple accounts a breeze!" January 13, 2018 5.0 I love the ease of using the product. It is an excellent product of which I will continue to use! It saves me so much time and there have been no issues with posting to multiple social media accounts! Pros This software saves me so much time! I can quickly add one post and schedule it to multiple social media accounts! Cons When using it for Pinterest, you have to add each board to the account. I would love to see the ability to add posts to Pinterest via Social Pilot in a much easier way in the future. Review Source Response from SocialPilot February 15, 2018 Hi Barbi, Thank you so much for such a wonderful review on SocialPilot. Excited to know you love SocialPilot and it saves you a lot of time and helps you fulfil your social media needs. We definitely have that up in our suggestions list about connecting Pinterest as a whole profile and not just boards. We'll keep you posted about it. Kind Regards, Jimit MP Miguel P. CEO Used the software for: Less than 6 months ### "An easy, complete tool to manage social networks!" October 4, 2017 4.0 Pros What I like most about this software is the ease of use - you can learn how to use all the functionalities in a few minutes, the price - its one of the best price if you compare what this tool gives to you, and the reliability. Cons What I like the least is the calendar layout - if you have a lot of accounts and a lot of posts in 1 day, its almost impossible to see the posts and sometimes the image that appear as preview is not the same the is posted. Review Source Response from SocialPilot January 10, 2018 Hi Miguel, Thanks for appreciating SocialPilot. We are always on the run to make the product of a better use each day and here having your wonderful comment makes our day! I'll surely pass your suggestion about the calendar layout. Also if you are facing any issue please reach out to our support team at support@socialpilot.co They get your issue resolved within hours. Regards, Jimit Laura M. Founder Used the software for: Less than 6 months ### "Saves me a lot of time every week." January 16, 2018 5.0 Pros I can do all my Social Media scheduling in one place and be done with it. Before using Social Pilot I used several different services for scheduling various social media posts and it took me a lot of time and was difficult to keep track of. Cons For some reason when I schedule a post on Facebook I keep hearing from people that they can't share that post to their friends on Facebook. Review Source Response from SocialPilot February 28, 2018 Hi Laura, Wow, thanks for such an amazing review on SocialPilot. Excited to know you chose SocialPilot amongst the others and found it useful to fulfil your social media needs. The reason about some of your posts not getting shared may be due to the settings of posts be shown to Friends/ Public/ Only Me. So when connecting a profile/page/group please make sure you choose "Public" as the setting options. Regards, Jimit VR Verified Reviewer Patient Relations Director Medical Practice Used the software for: Less than 6 months ### "Greater alternative to Hootsuite" October 19, 2018 5.0 Great! Pros I prefer Social pilot because it allows more functionality and control over Hootsuite. The reason its not a perfect rating is because I did need support and its not always intuitive. However, their support line is very responsive. Cons I got stuck on getting the second linked in account connected and wouldn't tell me what I had to do to fix it. Also, no intrusions on how to add the social pilot icon to your browser bar to easily attach articles to your post. Review Source Response from SocialPilot October 22, 2018 Hi there, Thanks for your wonderful review. Overjoyed to know you preferred SocialPilot over other tools and love the functionality. Apologies on the inconvenience you faced. Our support team will help you with all the steps. Please reach out to support@socialpilot.co Best, Jimit TR Taylor R. Owner of Small Digital Agency Marketing and Advertising Used the software for: Less than 6 months ### "SocialPilot Review" October 12, 2018 4.0 Useful for a contract worker or agency needing to schedule posts on many accounts. Pros \-Large capacity for accounts -Ability to easily schedule on multiple accounts -UI is mostly streamlined and simple to use -Built-in reporting features -Added functionality like link shorteners Cons \-No Instagram reporting metrics -No direct posting to Instagram (just sends photo/description to your phone for manual posting) -No ability to view timelines, messages, etc. (although understandable that they focus just on content scheduling) Review Source Response from SocialPilot October 22, 2018 Hi Taylor, Thanks for your SocialPilot review. Glad to know you find our scheduling easily and makes your social media handling easier. We are working on direct Instagram publishing. There's a whole process to be followed to become Facebook partners in order to have this feature and we are on it. We'll take in all your suggestions and add it to our list. We have recently released Social Inbox for Facebook where you can manage your Facebook page conversations, visitor posts and comments all at one place. Best, Jimit Tim M. Founder Used the software for: 6-12 months ### "Decent social media manager with good functions. " May 15, 2018 4.0 Helped to reduce the time I needed to put towards running social media, allowing me to focus on other projects and hence - saving money! Pros I got the year long subscription and use this for about 6 months before switching. My Social media manager used it very well to post to all my accounts. I enjoyed a lot of the bulk uploading and scheduling. Cons IN the end I ended up getting a better deal with another Social media manager that made me swap. If I did not get that better deal I would have stayed with them. Review Source Response from SocialPilot October 15, 2018 Hi Tim, Thanks for your review. Really glad to know SocialPilot saved your time and you enjoyed our features. I would really like to know what made you switch? What was the deal you were getting outside? Maybe we can offer you better. :) Thanks, Jimit Alex J. L. Digital Marketing Director Automotive Used the software for: Less than 6 months ### "Easy to set up, yet the UX is a bit confusing " October 12, 2018 4.0 It was obviously created in India and it's supported by Indians, so those in the United States might not appreciate that, but overall the tool is definitely worth the money. They look to be one of the few groups that support video feeds, in which I'm really interested. Pros It's pretty easy to set up. Eventually they're going to accept video feeds which is lovely. Cons I do not like the navigation or the ux it's slightly non-intuitive. Review Source Response from SocialPilot October 22, 2018 Hi Alex, Thanks for your review. Glad to know you found it easy to set up. We'll definitely have your suggestion to consideration to make SocialPilot more intuitive and more user friendly. We are based out of India, but I suppose we provide great support to almost users from all over the world and we are known for our stellar customer service. We never let our users down :) Best, Jimit Soren G. Personal Trainer (CEO) Used the software for: Less than 6 months ### "Easy to plan out for a month." January 21, 2018 5.0 More time to actually do my job. Pros I love that I can use multiple social media accounts, and have to log in far less than I had to my social media accounts. Cons It was difficult to get Instagram to work on the program. I logged in multiple times and for some reason had a lot of trouble. Review Source Response from SocialPilot February 12, 2018 Hi Soren, Thanks for your review on SocialPilot. Glad to know you love SocialPilot and the features provided. About Instagram it has a restricted API so it doesn't allow any third party tool to post directly to it. Please follow this step-by-step to know how SocialPilot works with Instagram scheduling: https://support.socialpilot.co/hc/en-us/articles/115004917145-How-Instagram-Scheduling-works-at-SocialPilot- You can reach out to support@socialpilot.co for any further assistance. Kind Regards, Jimit Jason B. Project Manager Religious Institutions Used the software for: I used a free trial ### "Not the best, but an option for social media marketing" October 6, 2019 3.0 Overall I was pleased with the platform, but they should really have a free version for entry-level onboarding of people who want to get started with their platform. Pros if you're just looking to organize and schedule your social media posts, this was a pretty good option (though not free like some other options). Cons the reporting and analyzing side of things is where I wasn't completely sold on Social Pilot in comparison to their competitors. And when I was testing it out, they didn't have a way to monitor inboxes... looks like that has since changed! Review Source Response from SocialPilot May 18, 2020 Dear Jason, Thanks for your SocialPilot review. We are always on the run to make it a better tool each day by resolving customer issues, and we'd love to look at your suggestions. Thanks, Jimit SE Sam E. Head pumpkin grower Online Media Used the software for: 1-2 years ### "Great tool for scheduling content" March 20, 2017 5.0 I love using Social Pilot to schedule content for multiple accounts. For some accounts I have a year's worth of posts all ready to post. I find the price very competitive, especially with the features you get, plus new things are rolling out all the time. Make sure you check it out. Pros It works really well, at a price better than other options. Cons Nothing I can think of Review Source Response from SocialPilot March 21, 2017 Hi Sam, Delighted to see such a wonderful and well appreciated review of SocialPilot. Glad to know SocialPilot works really well for you and helps you fulfil your social media needs. Users like you help us grow and encourage more to make it a better tool for you each day. Thanks and have a nice day! Jimit fM fernanda M. logos Marketing and Advertising Used the software for: 6-12 months ### "Excellent experience" August 27, 2019 5.0 I like a lot Pros I like the social pilot, Is really practical and function. Cons Is not so easy to learn how to use the program Review Source Response from SocialPilot May 14, 2020 Hi Fernanda, We are thrilled to know that your experience with the SocialPilot is Excellent. Thanks for sharing your review with the community and us. We are working day and night to make the SocialPilot better from yesterday, and your feedback reaffirms the hard work we put in every day. Thanks, Jimit TF Tara F. Digital Marketing Coordinator Staffing and Recruiting Used the software for: Less than 6 months ### "Good but not for us" March 27, 2017 4.0 We used SocialPilot on a trial basis and found that, while the software would be okay for some smaller companies, it is not a good fit for us. We do a lot of tagging on Facebook and LinkedIn and this product doesn't allow you to do that. Would also be a bit easier to use if there were multiple status update boxes on one page instead of posting to twitter and then starting again for Facebook and then again for LinkedIn/Google+. Pros Self explanatory; Can use multiple Twitter handles and Google+ profiles Cons Time consuming to update each social site's statuses one at a time. Would be better if they were all on page instead of having to start over for each site. Review Source Response from SocialPilot April 10, 2017 Hi Tara, Thanks for your review! We have definitely added the multiple create post box suggestion in our development queue. Also tagging your Facebook and LinkedIn contacts from the SocialPilot dashboard. We look into every suggestion given from our users and work on getting it for our users. We get lot many updates at SocialPilot and thrive to make it a better tool to use each day for our users. Thanks, Jimit DB Dennis B. Owner Used the software for: Less than 6 months ### "Value and Performance" January 15, 2018 5.0 Pros Easy to use, and best value I have found as a complete social media management tool. Offer complete details on each post as well and connecting all your important social media accounts. Cons Never found any negative issues or have experienced any negative issue with the program. If there was one thing I would add is more details on analytics for each post. What is provided has been very useful. Review Source Response from SocialPilot January 30, 2018 Hi Dennis, Thanks for such a wonderful review on SocialPilot. Pleased to know you find SocialPilot really useful and a complete social media management tool. We'll definitely add your suggestion of deep post analytics, for now you can find that with the Post Performance area in Analytics to have analysis of each posts posted. Happy SocialPiloting! Regards, Jimit Similar Products Featured ## Related categories [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.