FlexNet Manager Suite

4 / 5 4 reviews

Who Uses This Software?

Flexera Software serves medium and large enterprises worldwide, across commercial businesses, government agencies and educational institutions.


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Flexera Software
  • www.flexerasoftware.com
  • United States

About FlexNet Manager Suite

FlexNet Manager Suite for Enterprises is a comprehensive, proven, next generation hardware asset management, software asset management, license compliance and software license optimization solution. The Suite provides entitlement based license management and software license optimization to enable organizations to reduce ongoing software licensing costs and maintain continuous license compliance.


FlexNet Manager Suite Features

  • Automatic SKU Recognition
  • Central LM Server
  • Copy Protection
  • History Tracking
  • Node Management
  • Online Activation
  • Portable License
  • Sarbanes-Oxley Compliance
  • Timing Rights
  • Trial License

FlexNet Manager Suite Reviews Recently Reviewed!

SAM Leader

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tailored for software management

Cons: Occasionally need to work-a-round in order to accomplish the desired outcome

Overall: Tailored to effectively manage software portfolio. FlexNet Management Suite understands today's software license agreements and provides a clear view of your compliance position for each application. Regular updates on software discovery, licenses, and publisher SKU changes keep you up to date.

Recommendations to other buyers: In comparing notes with others in the same role at different companies, FNMS seems to be significantly ahead of competitive products.

Software Asset Management and Compliance Single Source of Truth

Dec 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The updated ARL providing comfort with the changing licensing landscape.

Overall: I use Flexera currently and also at my previous employer. There is no better way to get ahead of the compliance curve to view your software landscape. This software pays for itself in soft and hard savings. The ability to go from big picture to individual compliance is quick and easy. The ARL is the "secret sauce". The ARL provides that security of no matter what the software companies do with their license models Flexera will keep you up to date with those changes, and in some cases tell you how to manage your landscape better

The REAL way to SAVE on Software.

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Completness - many Adaptors to many common discovery tools making it easy to implement.
Flexible - Software can be managed, modelled and measured across all variations of metrics
Openness - the application allows open access to tables for complex reporting and dashboards where required.

Cons: there needs to be some consistency applied across all publishers. it is quite clear is some parts of the product that certain publishers like Oracle and Microsoft operate different. this is especially difficult in license scoping of Oracle. this could be improved.

Overall: We have been using the FlexNet Manager Suite for the past 4 years in a number of customers and situations. We have seen the product evolve from a desktop tool into an Enterprise Software Management solution cover a vast number of Server based software titles and complex measurements. We have experienced other so called SAM tools and they are still lack the overall flexibility and technology integration which is required in a real SAM practice. FNMS does not do everything, but it fits in well with most software vendor discovery tools and fills the gap of the major software vendors today and covers approximately 80-90% of the spend in most companies. This one fact makes it a must for any organization who is serious about implementing a SAM Practice and providing real and immediate savings to management.

Recommendations to other buyers: The tool doesn't do everything, like most products it requires people and process to work effectively. We often see the users not understanding the true value and not using the product well or at all. This requires identifying the right department and setting the right expectations.

Products are good but Flexera known for worst customer service

Dec 05, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Value for Money

Pros: Nice and easy to use

Cons: Worst customer service

Overall: I have not seen any technical customer service which is more worst than Flexera

For high priority tickets to they don't respond 15 days.

Vendor Response

by Flexera Software on December 06, 2016

Based on responses from over 10000 individual surveys returned, our average customer satisfaction for Support Cases is currently at an all-time high of 92%. We attribute this to our hiring and retention of high quality engineers ¿ our average tenure in the Flexera Technical Support team is now over 7 years with many of our most senior engineers having been working with our customers for nearly 20 years, providing rapid problem solving and subsequent resolution. We¿d love the opportunity to address your concerns.