# InfoReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is InfoReady the right Grant Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/144347/InfoReady-Review/reviews --- InfoReady 4.4 (74) [View alternatives](https://www.capterra.com/p/144347/InfoReady-Review/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of InfoReady Ease of use 4.1 Customer Service 4.8 ## Pros and Cons in Reviews AA Amjad A Assistant Director Non-Profit Organization Management, 5,001 - 10,000 employeesUsed the software for: 6-12 months. “From an administrator point of view, I like that other users (applicants) can submit all their application requirements via InfoReady .“ August 24, 2022 TM Tyler M Administration ManagerEducation Management, 10,001+ employeesUsed the software for: More than 2 years. “I need to be able to use the system for all of my tracking and data analytic purposes and it isn’t quite smart enough to do that now.“ February 3, 2022 NM Nicole M Research Support Liaison Research, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Some of the pros of the software are the ability to create and copy competitions, run reports, and download PDFs applications.“ February 3, 2022 CU Connya U Business Services CoordinatorHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “We change faculty committee members each year and I don't have a clear understanding yet as to how faculty aren't able to see the previous years committees' competitions remarks.“ February 8, 2022 SS Shari S Research Enhancement AnalystHigher Education, 5,001 - 10,000 employeesUsed the software for: More than 2 years. “I have enjoyed learning the platform; teaching use of the platform to faculty and staff; finding other uses such as administrative request and / or application approvals; and testing / implementing new functionalities and capabilities.“ November 15, 2021 NM Nicole M Research Support Liaison Research, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Applicants have been able to submit to a deleted competition causing an uncomfortable and inconvenience to our office, the reviewers, and the applicants.“ February 3, 2022 MP Maurine P Information SpecialistHigher Education, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “I especially like that I can archive competitions to refer to as needed and that I can copy the opportunity from one year to the next, and only have to update details specific to that year's competition.“ February 3, 2022 WC Whitney C Executive AnalystHigher Education, 10,001+ employeesUsed the software for: More than 2 years. “The interface is a bit cumbersome in creating exports and the competition creation pages are very busy.“ February 12, 2022 ## Showing most helpful reviews Showing 1-25 of 74 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Nicole K. Student Services Coordinator Education Management Used the software for: 2+ years ### "Clunky but great for multi-step processes" February 11, 2022 4.0 InfoReady was key in our ability to pivot from an outdated paper process (using literally carbon copies) to a digital process while being able to account for multiple review steps. There's a lot of helpful automation built into the software, and the support team is excellent. I wish more customization was available and that there was a function to create multiple iterations of the same form (Across different years/semester etc) and automatically consolidate the data. Pros The Review features allowing verified signatures (with notes/feedback) from multiple stakeholders, including the ability to set up a process where one person has to sign off to send it to the next, etc., is incredibly helpful for complex approval processes. I also am grateful for the ability for administrators to a) edit applications after submission (since submitters cannot) and b) review by proxy. It's easy to copy competitions for a new semester/year. The ability to customize notifications that are sent automatically is great, as is the ability to export application data to Excel. Cons Inability to edit questions after the launch of a competition. The software is not super intuitive and frequently confuses our less-tech-savvy users. I also wish you could edit the button text and other default text. (My department uses it sort of eccentrically, for an application approval process rather than for "competitions", so the default text sometimes confuses folks. Review Source Response from InfoReady February 14, 2022 We are so glad you find us helpful for incredibly helpful for complex approval processes Nicole! We have some good news for you, as we speak we are working to update the language throughout InfoReady to make terminology less specific to competitions. This will help better suit the many uses of our workflow software. Please check in with your account manager and/or the Client Services team about your suggestions for customization and improvements. We will put your feedback into our database of client suggestions, which we draw on to create new features and enhancements. Thank you for writing a review! JH Jessica H. Former Director, Graduate Education Financial Administration Higher Education Used the software for: 2+ years ### "Indispensable software for limited submissions and award competitions" February 3, 2022 4.0 Great customer service. Pros Easy start up and user friendly design for end users were the best features. The fact that it was built for higher ed is the selling point. No retro fitting of business software to University life. Cons Administrative management could be challenging and all the features we needed weren't necessarily available. Switched from [DocFinity](https://www.capterra.com/p/38288/DocFinity/) User interface and ease of use, along with ease of transition. Review Source Response from InfoReady February 4, 2022 Thanks for the review Jessica! As you say the InfoReady Platform was originally built for higher education so we are glad to hear it is a good fit for your organization. It is also good to hear that you found the InfoReady Platform easy to implement and use! We are constantly working to improve our product. If you are interested we would welcome your specific product suggestions. If you would like to share please reach out to your account manager or Client Services as we would love to hear more. Thank you for taking the time to write a review. We appreciate it! TH Teagen H. Student Technician Information Technology and Services Used the software for: 6-12 months ### "InfoReady and TAMU Grad School" February 15, 2022 3.0 My overall experience with InfoReady wasn't bad, but I don't understand why the company would switch from Qualtrics to InfoReady. Even though we had ran into some trouble along the way your customer relations team has always been there to help. A lot of the issues have been solved through customer support although there are still some requests that we are waiting on being implemented. Pros I like the batch operations the most. It is super easy to download zipped packets containing all the application details. The report is also very nice as it is downloaded as an excel sheet allowing us to use the information in an easily accessible manor. Cons I don't like the UI, it is super clunky and there is a lot of hard coded things that would be nice if we were able to edit. My main issue is with the Organization Hierarchy its hard to easily access the organizations to make edits. We have about 300 different programs offered and the designated reviewer for certain roles change often. The UI box is too small and there is an issue with scrolling. Even when inside the box if you scroll up or down the whole page scrolls along with the box. Another issue with the is with the lack or organizations allowed during the creation and implementation of competitions. By that I mean it would be nice if there was away to make questions that only showed to applicants if they selected a certain answer to the previous questions. It makes the application very crowded especially for those applicants who don't apply to the questions. Switched from [XM for Strategy & Research](https://www.capterra.com/p/72396/Strategy-and-Research/) I am unsure that was before my time with the company. Review Source Response from InfoReady October 21, 2022 Thank you for your feedback Teagen. Your suggestions have been recorded and may lead to future improvements in our software. Thank you also for taking the time to provide us with your insights! EO Eva O. Manager, Research Support Hospital & Health Care Used the software for: 2+ years ### "I love InfoReady" February 15, 2022 5.0 Pros I like the way InfoReady is set up, it's user friendly and easy to use. It allows our researchers to find funding opportunities in one place. It facilitates our review process for all applications, as well as notifying our applicants about the status/determination of their applications. The customer service is the best! I love how they are always available and take time to help navigate any queries or issues. Cons There is always room for improvement with every software. InfoReady always listens to their clients and are constantly looking for ways to fulfill our needs. Review Source Response from InfoReady February 16, 2022 Thank you for loving InfoReady Eva. We love our clients right back! We're so glad you are finding InfoReady a valuable tool for your office and that you find it easy to use. We work very hard to make that the case, as you noted we are always open to client feedback when planning updates and enhancements. Thank you for taking the time to write a review. WC Whitney C. Executive Analyst Higher Education Used the software for: 2+ years ### "Excellent customer service and multi-faceted product" February 12, 2022 4.0 The overall experience with InfoReady has been positive. We rolled it out several years ago, and have been through multiple iterations of re-design to best suit campus needs. The IRR team has been quite responsive to issues that have come up and flexible in terms of working with us. While there are some limitations to what IRR can do, the majority of the time we are able to find and implement solutions. Pros • The ability to create templates has been very useful. Building a competition from scratch requires a fair amount of time as there are numerous options for customization, so templates have saved hours of work. • Competitions can be phased, from letters of intent to invitations for full proposals and progress reports. Each may be assigned intermediate routing steps, such as requiring departmental approval, etc. • Competitions are built from modular sections, rather than one single long document. It helps in fine-tuning details and attaches descriptions to individual components such as required uploads. • The entire review process is run through the system, including for non-university reviewers. Whereas before reviewers might have to be emailed materials or links, once assigned they are able to enter the system and respond to all set questions / scores. This allows quick export of reviews, expediting overall review decisions and reducing any potential errors in transcription. The system will also send reminder emails on your behalf and simplifies notification of awardees. • It’s SSO, so university folks just need to log in to create an account. Cons • We’ve run into occasional problems with providing access to different types of accounts, such as our Sponsored Programs Office proposals team who needs to view information on PIs selected for campus limited submissions. We were able to find a workaround, but it took some time. It would be more efficient if it were able to communicate with other campus databases directly. • The interface is a bit cumbersome in creating exports and the competition creation pages are very busy. Review Source Response from InfoReady February 14, 2022 Thank you for this incredibly detailed and thoughtful response, Whitney! We can tell you are an InfoReady power user. We're glad you were able to provide access to the users who needed it. We do have a new user role, the Viewer, which you may find useful for users who need to view data. If you are unfamiliar with it please reach out to your account manager or Client Services for more information. Thank you for writing a review! PB Paula B. Administrative Coordinator Research Used the software for: 2+ years ### "Ease of Use and Fantastic Customer Service" February 3, 2022 4.0 Migrating from email to InfoReady has been a tremendous improvement for our funding requests. The customer service provided when issues or concerns occur is one of the best I have worked with. They respond within minutes! Some of the enhancements have had unintended consequences and they are quick to resolve when possible. I have implemented many software packages in my career and I cannot praise the customer experience more! Pros The software provides a streamlined process for our faculty to submit requests for internal research funding. A software package cannot provide or meet every function since each customer has competing demands, but it has the core functionality that greatly improved the submission process from the previous Outlook email process. Cons The inability to send an application back to the PI to update is high on my list of enhancements. Also, more notification options to administrators would be beneficial. Review Source Response from InfoReady February 4, 2022 Thank you for taking the time to write a review of the InfoReady Platform Paula. We appreciate it very much! It is great to hear that InfoReady has helped make your funding processes better. We have found that the InfoReady Platform often replaces processes based on email and spreadsheets which can be inefficient and lack transparency. Thank you for your kind words about our Client Services team. They are a wonderful group of people and we like working with them too! If you are interested in being able to return an application to a PI/applicant InfoReady does have some functionality to do this, but it depends on what settings you are using. Please consider reaching out to Client Services or searching our Support Portal to find out more. Thanks again! SS Shari S. Research Enhancement Analyst Higher Education Used the software for: 2+ years ### "InfoReady Changed My Life!" November 15, 2021 5.0 I have enjoyed learning the platform; teaching use of the platform to faculty and staff; finding other uses such as administrative request and / or application approvals; and testing / implementing new functionalities and capabilities. Pros The ease of use for end users as well as administrators to learn and deploy. Cons Currently there is no way to accept or reject a Progress Report. Many times we require additional information and would like a way to return a Progress Report for corrections to request more details. Reason for choosing InfoReady In 2016 we were using emails, spreadsheets, and shared google folders to administer grant competitions, grant reviews, and grant management Review Source Response from InfoReady November 17, 2021 Thank you Shari for sharing how your institution is using InfoReady. We love hearing that you find our software is easy to use! We also appreciate your feedback on adding new functionally to our Progress Reports feature. We welcome all product feedback from our clients. We will actively take this feedback into discussions for our next update to Progress Reports, which is currently planned for 2022. NM Nicole M. Research Support Liaison Research Used the software for: 2+ years ### "Disappointed " February 3, 2022 3.0 Pros Some of the pros of the software are the ability to create and copy competitions, run reports, and download PDFs applications. Cons Here is a list of cons about the software: 1. The internal review intake has failed, listing reviews from incorrect reviewers. 2. Applicants have been able to submit to a deleted competition causing an uncomfortable and inconvenience to our office, the reviewers, and the applicants. 3. Not being able to remove "Add Other Email Addresses for Notifications". Due to the sensitivity of faculty members' outcomes, we would like this feature to be removed. 4. Not being able to change the deadline date into a word text. We currently have several competitions that are continuous competitions which means there is no deadline. We would like the option to insert a text that states: "continuous" instead of what is currently being used: "1/1/2099" Reason for choosing InfoReady n/a Review Source Response from InfoReady October 3, 2022 Thank you for taking the time to review our software, Nicole. We appreciate it. Good news, items 1, 2, & 4 have been resolved! Item 1 was a bug that has been fixed and items 2 & 4 have been addressed with updates to our software platform. We take your feedback very seriously so I will record your suggestion about removing the "Add Other Email Addresses for Notifications" in our database. We derive the vast majority of new features and updates based on client feedback so thank you again for your suggestion. GR Greg R. Communications Manager Education Management Used the software for: 2+ years ### "InfoReady Review - Great system for application management" February 3, 2022 5.0 We've been with InfoReady and their Review product (previously called Competition Space) from very early on. It's become a staple for our internal grant review process (largely limiteds and internal funding opportunities). Pros InfoReady Review greatly streamlines the advertisement and management of funding competitions (application management). Cons We do not routinely use the reviewer function, as we find that it's still easier to download and forward PDF versions of the applications to reviewers. Given that "review" is in the name of the product, I hope that InfoReady puts some extra effort in improving that aspect of the software. Review Source Response from InfoReady February 4, 2022 First Greg thank you for being a long time customer. Our early customers in particular helped shaped our product the most. We are glad you are finding value in using InfoReady for promoting opportunities and managing applications. If you are ever interested in learning more about using InfoReady for reviewer management please feel free to reach out to your account manager or Client Support. We have added a lot of functionally that may be of interest to you in the last two years. Also we have a training webinar for our clients on managing administrators this month (February 2022). You could attend or ask your account manager for the recording afterwards if you are interested. Thank you for your review. It is appreciated. VR Verified Reviewer Research Development Officer Public Policy Used the software for: 2+ years ### "Grant award management" February 8, 2022 5.0 Pros InfoReady makes easy the process of accepting and announcing awards for grant proposals. As a management system, I find it easy to use. We don't always use the review features. Instead it's a portal to collect everyone's submissions and send out notifications of awards. We also used it for our university's research ramp-up processes during the pandemic, which was a super helpful because each researcher could access their documents over time and add additional information using the progress report features. Cons Some features are clunky to use and not intuitive. Review Source Response from InfoReady February 9, 2022 Thank you for sharing, among other things, how you used InfoReady during the pandemic to support research ramp up. We're glad InfoReady was there for your institution during a challenging time. If you have any suggestions on our features please feel free to reach out to your account manager. We heavily use client feedback to decide on what features and enhancements to build. Thanks for writing a review! SS Stephen S. Associate Vice President Research Used the software for: 2+ years ### "InfoReady Review" November 22, 2021 5.0 Pros InfoReady is a straight-forward easy-to-use platform for managing internal grants, limited submission competitions, internal workflow and award programs. Anything that requires a review process whether by individuals or review teams can be managed with the software. It is really easy for end users (applicants and reviewers) and straight-forward for administrators, even those without a lot of software admin experience. Cons The outbound messaging system could be improved with better filtering on the message archive. Review Source Response from InfoReady November 24, 2021 Thank you for your feedback Stephen! We're glad to hear that your users have found our software easy to use, that is always our goal. We take your feedback on improving our outbound emails feature seriously and we will discuss it with the product team. We record all product feedback to look for trends to determine which updates to make to our products. Thank you again. HA Haitham A. Associate Professor Education Management Used the software for: 1-2 years ### "Vital Management Tool in Academia" February 15, 2022 5.0 Pros Easy and intuitive to use, with many ways to customize it. The summary pages are also easy to view. Cons Not everything in it is customizable, and its not easy to tell what is and what isn't. Sometimes, it is based on the access privileges given to you by the administrator. It would be nice to include a page that shows what options are available you overall. Review Source Response from InfoReady February 16, 2022 We're so happy to hear you find InfoReady easy and intuitive to use Haitham! We do have a support article on Administrator Roles & Permissions. This may be what you are looking for. Please either search our Support Portal or reach out to your account manager or Client Services who will be able to help. If the article isn't what you are looking for, they can walk you through your current role access privileges. Thank you for taking the time to write a review! GG Gwynne G. Director Research Strategic Initiatives Higher Education Used the software for: 2+ years ### "Director Research Strategic Initiatives" February 9, 2022 5.0 Having a one-stop-shop for faculty and students seeking internal and limited submission funding opportunities. Pros Ease of use and administer. Calendar function. Central repository for all internal limited submission competitions. Customer service is very responsive. Cons The product continues to mature. If you are looking for features and benefits, you can socialize with staff and learn. Review Source Response from InfoReady February 14, 2022 Thank you for sharing the many InfoReady features you have taken advantage of Gwynne! We enjoy socializing with our clients very much. Not only are they are great group, but the more we learn about the work you do, the better we can tailor InfoReady to help. Thanks again for writing a review! AA Amjad A. Assistant Director Non-Profit Organization Management Used the software for: 6-12 months ### "InfoReady review " August 24, 2022 3.0 Pros From an administrator point of view, I like that other users (applicants) can submit all their application requirements via InfoReady . Cons I wish that there was a way for users to view all the funding opportunities more easily. For instance, if users can sort the opportunities based on interest or discipline that would be fantastic! Review Source Response from InfoReady October 21, 2022 We appreciate your suggestions and your enthusiasm Amjad! If you have any other suggestions in the future please feel free to reach out to your account manager directly. We record all client feedback for potential future product enhancements. RB Robert B. Systems Training and Reporting Specialist Higher Education Used the software for: 2+ years ### "A solution for a college's competition needs" February 11, 2022 5.0 A solution to our college's need. Pros Ability to build, launch, manage, route and award competitions. Cons Some of the screens/steps are limited; however, InfoReady is always improving and open to enhancement suggestions Review Source Response from InfoReady February 14, 2022 Thank you for sharing how InfoReady is always interested in hearing enhancement suggestions from our clients Robert. We use client feedback to plan what features and enhancements would most benefit our clients. Thank you for taking the time to write a review. RH Riley H. Director - Community Engagement Higher Education Used the software for: 1-2 years ### "Higher Ed Review" February 3, 2022 5.0 We've enjoyed using the platform for grant based and internal application processes. The templates allow easy creation and roll-out. Pros Info Ready creates a seamless system for our team to post application and grant based opportunities, utilize approval processes, award and track impact on the back end if necessary. We love the templates and features for routing. Cons The platform is simple to use in most cases, so it's hard to find something to dislike. Review Source Response from InfoReady February 4, 2022 Thanks for sharing how you find the InfoReady Platform to be simple and easy to use Riley. We also love templates and we are glad you do as well! It is great to hear you are finding InfoReady helpful in your work and the work of your team. Thanks again for writing a review of our product. TD Teresa D. Employer Relations Coordinator Higher Education Used the software for: 1-2 years ### "Useful tool for tracking grants. " February 3, 2022 4.0 Pros I use this software to track grants that we offer to various academic departments. It's very easy to use and provides quality reports on applications and funding. Cons Having to go to multiple views to get some of the information I need. Review Source Response from InfoReady February 4, 2022 Thank you for your review Teresa. We are glad that you find the InfoReady Platform easy to use with good reporting functionality! We are constantly updating our product based on customer feedback. If you like you can reach out to your account manager with suggestions on how to improve/consolidate views. We take client suggestions very seriously. Thank you again! BS Brett S. Director of Honors Research Higher Education Used the software for: 2+ years ### "Application Management" February 11, 2022 5.0 Customer service is outstanding. Pros The ease of reviewing and tracking different application submissions Cons Setting up a new competition, and utilizing all the available functions of InfoReady, is not always intuitive. Review Source Response from InfoReady February 14, 2022 Thanks for sharing how InfoReady is easy to use and has great customer service Brett! Please feel free to take advantage of both Client Services and your account manager if you have questions about making the most of InfoReady functionality. BS Beth S. Research Education & Training Program Manager Hospital & Health Care Used the software for: 2+ years ### "InfoReady User Review" February 11, 2022 4.0 Generally very easy to use Pros The ease of standing up a new grant cycle Cons Each project is given a new ID number if they resubmit and it's frustrating to track and find and associate them together. Review Source Response from InfoReady February 14, 2022 Thank you for sharing how easy InfoReady is to use Beth! We appreciate that your institution has found many uses for InfoReady. Thank you for taking the time to write a review! ML Marcina L. Manager, COM Support Services Education Management Used the software for: 2+ years ### "Great Student Funding Opportunity Application" February 15, 2022 5.0 Overall, InfoReady has been a great resource for our summer research program. It allowed us to transition from hard copies to a digital workspace. Pros InfoReady is very useful in the ability to create and manage the online application. Being able to create a template and then copy the template for future use has been most helpful. Cons The routing feature has had some hang ups for my particular needs but usually there is a work around that I can get the applications to the correct person. Review Source Response from InfoReady February 16, 2022 We think you are great too and we are proud to support your change from paper to digital Marcina. We hope that our software can help your office continue to grow. Thanks for taking the time to write a review! DB Denise B. associate director financial aid and scholarships Higher Education Used the software for: 1-2 years ### "consideration for replacement of current scholarship software" February 8, 2022 2.0 It worked for our onetime project; to gather one piece of information from students to award funds that did not require assessment of applicants against each other. Pros Using the product for reviewing of applications was easy enough because the application was simple. Building and editing application questions seemed simple enough for how we used it. Cons There is not enough flexibility in the logic for us to use in scholarship awarding. Our opportunities are too many and the variation of criteria to great. Review Source Response from InfoReady February 9, 2022 Thank you for sharing how you used InfoReady for scholarship applications Denise. We would be interested in learning more about your experience using our software. We have a number of clients who use our software for scholarships, and any feedback we can get would be useful hopefully both for your institution and for the other clients as well. If you would like, please feel to reach out to your account manager. Client feedback is very important to us! Thanks for writing a review. RM Roberta M. Special Lecturer E-Learning Used the software for: 2+ years ### "Info Ready-- is it for you?" February 11, 2022 5.0 Thesis grants were organized and reviewed with InfoReady. Would continue to use it if I was still on the committee. Pros It kept all the parts organized-- the reviewers, the grantees and the grant execution process. Cons It was not error proof for first time (student) users. Review Source Response from InfoReady February 14, 2022 We are glad to hear that InfoReady helps you to stay organized Roberta! If any student users have issues with applications, please refer them to our Client Services team which supports applicants, reviewers, and administrators. Thanks for taking the time to write a review. CW Carolyn W. Program Coordinator Higher Education Used the software for: 1-2 years ### "Undergraduate Research" February 4, 2022 5.0 Overall InfoReady had been a game-changer for our program. Pros I am able to easily track grant applications for our program and disseminate them for review. Cons I would like to see more flexibility with allowing someone else administrative access. Review Source Response from InfoReady February 7, 2022 Thank you for sharing how InfoReady has helped you manage Undergraduate Research programs Carolyn! We love hearing how our software can be a "game-changer" for our clients. If you have any suggestions nohow to improve the administrative access experience please feel free to reach out to your account manager. Client feedback is our #1 when we are considering which features and enhancements to build. Thank you again! CG Claudia G. Associate Professor Higher Education Used the software for: 6-12 months ### "possible tool to streamline submissions" February 8, 2022 4.0 Pros a way to get submissions away from email. Cons more complex for faculty to use than simply sending files via email. Review Source Response from InfoReady February 9, 2022 Thank you for writing a review of the InfoReady Platform Claudia. Many of our clients switch application processes from emails to InfoReady to reduce the likelihood of human error and provide transparency to application processes. If you have any users that have issues please let them know all InfoReady users can access support resources and Client Services. MM Mita M. Program Manager Hospital & Health Care Used the software for: Less than 6 months ### "Great platform for running competitions" February 3, 2022 5.0 Pros Uploading documents without registration, downloading applications into a single pdf file Cons Have not used it enough to comment, so far nothing has seemed unlikeable Review Source Response from InfoReady February 4, 2022 Thank you for your review Mita! We always like to hear thoughts from new users of our software and we're glad you have had a good experience so far. Thanks again! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.