# Page 2 | InfoReady Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is InfoReady the right Grant Management solution for you? Explore 74 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/144347/InfoReady-Review/reviews

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InfoReady

4.4 (74)

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Last updated March 13th, 2026

# Page 2 - Reviews of InfoReady

## Showing most helpful reviews

Showing 26-50 of 74 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BP

Bradley P.  
Research Development Analyst  
Higher Education  
Used the software for: 2+ years

### "InfoReady Review"

February 11, 2022

4.0

Sometimes run into challenges using the product, but the customer support team is fantastic and helps solve issues. The product is also fairly intuitive and serves a lot of purpose. I'm very pleased in my experience using it.

Pros

\- Easy to assign reviews and collect them - Very convenient to build multi-track competitions - Convenient to have all messaging come from the system - Progress reports allow us to collect materials and calculate our return on investment for awardees - Outstanding customer service and support team (this is the #1 item, to me) - Very easy to download reports and PDFs of materials

Cons

\- Sometimes run into difficulties downloading files (i.e. progress reports where there may be a blend of excel files and PDFs included) - It may be nice to apply logic to the application pages, but not a major deal

Review Source

Response from InfoReady

February 14, 2022

We are pleased that you are pleased by InfoReady Bradley! Thank you for mentioning how convenient the many InfoReady features have been for you. We appreciate the issue with downloading files. Please work with your account manager and customer service if the issue should arise again. Thanks for writing a review!

TM

Tyler M.  
Administration Manager  
Education Management  
Used the software for: 2+ years

### "InfoReady Review for Grants Management"

February 3, 2022

4.0

InfoReady has been a mostly positive experience.

Pros

The product is easy to use overall, and does a pretty good job of allowing us to create and manage internal competitions. It’s best feature is it’s ease of use for the price. I would also argue that the best part of InfoReady is the incredibly helpful and prompt support staff.

Cons

The post-award features leave something to be desired. I need to be able to use the system for all of my tracking and data analytic purposes and it isn’t quite smart enough to do that now. I also think that some of the features would be more beneficial if they were more customizable.

Review Source

Response from InfoReady

February 4, 2022

Thank you for your review of the InfoReady Platform Tyler. We appreciate that you see InfoReady as a good value for your organization! We always love to hear that our Client Services team is a great help to our clients. We also appreciate your feedback on post-award functionality. If you are interested please feel free to share specific suggestions with your account manager or the Client Services team. We have a database for client feedback and we use it to help plan which features and enhancements we build. Thanks again for taking the time to write a review for the InfoReady Platform.

MH

Moriah H.  
Lead Administrator  
Higher Education  
Used the software for: 1-2 years

### "InfoReady helps with productivity"

November 15, 2021

5.0

I enjoyed working with the InfoReady software as well as the InfoReady team. Customer service was always great and the support center contained easy to find informative material. InfoReady truly made my day-to-day easier. There weren't very many days that I wasn't using InfoReady because processes were always being moved into the InfoReady system. I highly recommend the InfoReady product.

Pros

InfoReady helped organize applications, nominations, and limited submissions. When we started working through COVID policies and procedures and as our internal awards were being impacted by restrictions, I was able to create an application to move review processes that were happening through email exchanges into InfoReady. This gave us a way to track requests and update awards in InfoReady. The software was easy to use and made the work I did easier. I especially liked that InfoReady would send reminders to reviewers and that it was automatically built into the system.

Cons

More flexibility with the application form fields would have been nice to have but it wasn't something that blocked productivity.

Review Source

Response from InfoReady

November 17, 2021

Thank you Moriah for your detailed response. InfoReady is proud that as a company with a cloud based product our software was able to support our clients like Texas Tech during the shutdown and the pandemic. Many of our clients moved processes into the InfoReady Platform when they were no longer able to go to the office, and many clients used InfoReady for new processes to return to campus. Our clients did this on their own without our input, we are glad they were confident enough in our product to use it for that important work.

CR

Cheryl R.  
Research Support Coordinator  
Higher Education  
Used the software for: 2+ years

### "Limited Submission and Internal Funding with InfoReady Review"

December 13, 2021

5.0

My overall experience with InfoReady is quite positive. The tech team quickly responds to questions and our applicants and administrators have had very little problem with the system and find it easy to use. What a relief.

Pros

The ease of use for both administrators and, most especially, our applicants is a major plus. The platform is robust and allows a variety of ways to post opportunities, collect applications, and have them reviewed.

Cons

The fact that reviewers are not allowed to update their comments after submitting their original critiques is awkward. Our review process includes allowing reviewers to edit their original comments so that they accurately reflect the roundtable discussions, which are then sent to the applicants. To capture updated edits, a workaround is used on another (internal and separate) platform to ensure the comments remain anonymous. This is a rather lengthy workaround that would better served happening within InfoReady.

Review Source

Response from InfoReady

December 17, 2021

Thank you Cheryl for your detailed comments. We take all client feedback very seriously and record it to use when making decisions on how to update our platform. Your suggestions on the reviewer comments are noted and you may see a change in the future. Thank you again!

BJ

Bethany J.  
Director of Research Services  
Higher Education  
Used the software for: 2+ years

### "Efficient application management system"

February 3, 2022

5.0

Very positive. Big time saver. Allows us to do more with our existing resources. We've been sharing the system across campus in a lot of different areas.

Pros

I love the downloadable reports, which saves lots of administrative time and also makes it easy to compare metrics and measure impact of internal funding. The routing functionality is so much nicer than our paper process. Also, the customer service team is the best I've ever worked with. So responsive, helpful, and professional.

Cons

The wording/labels aren't always flexible enough to seamlessly fit the range of uses we have; not everything is an "application." The notifications that a review has been assigned don't go out to all reviewers the same way. Some of the updates to expand flexibility make the system a bit more unwieldy for those that didn't need the flexibility. But the team is continually rolling out updates and is very responsive to customer feedback.

Reason for choosing InfoReady

Better tailored for what we needed. Much more robust and collaborative.

Review Source

Response from InfoReady

February 4, 2022

Thank you for this review Bethany and for your compliments to our Client Services team. We will share your feedback with them! As you mention we are always working to improve our software and you should be happy to know that one of our 2022 projects is to update language throughout our platform to make it applicable to more use cases. There will be a number of tweaks throughout the year. If you have any specific suggestions please let your account manager or the Client Services team know. We have a database for all client feedback and we use the database to help plan features and enhancements. Thanks again!

AJ

Angela J.  
Assistant Director of Research Development  
Higher Education  
Used the software for: 2+ years

### "Easy to use & great customer support"

February 3, 2022

5.0

InfoReady has great customer support and service. Any time I or one of our users has a question or issue, I always hear back from them quickly, and they work to find a speedy solution. I really appreciate this and it makes me feel very positive about the company.

Pros

We have a number of users across the institution who use InfoReady Review, and they all found it easy to learn and implement in their units. It really is pretty intuitive assuming you have a basic level of comfort using web-based software and forms. Personally, I use it for managing our internal competitions and it works great for that! Handling the submissions and reviews through the platform makes my job so much easier - I can't imagine not having it.

Cons

InfoReady Review started small and has grown a lot over the years as the company and users have recognized its potential. Now it has become so feature-rich that you can sometimes miss some of the functionality because there is so much there.

Review Source

Response from InfoReady

February 4, 2022

Thank you for your review of InfoReady Angela! We're glad to hear that the InfoReady Platform is helping you with your work. We love working with research administrators! If you are ever interested in learning more about InfoReady functionality please feel free to schedule time with your account manager for general inquires or to our Client Support team for specific questions. We are increasing the number of feature specific training webinars for clients. If there is a feature or area you think would benefit from a training webinar please let your account manager know. Client feedback is our #1 source for developing new features and for client support content. Thank you again for your review of InfoReady!

TM

Ty M.  
Web Developer  
Education Management  
Used the software for: 2+ years

### "More Features. More Uses."

February 3, 2022

5.0

The experience with InfoReady has been excellent. They quickly answer questions and have suggestions on how to make a task work.

Pros

You can use the software for other things outside of competitions. It applies to a lot of business processes when you take a step back and look.

Cons

The software terminology limited users to what they thought the software did. Once you get past some of the terminologies words and apply the process to what you want, everyone is fine.

Reason for choosing InfoReady

Deployment was easier. Other companies wanted to create the competition for you and give them a week to do so. Infoready allows you to do it today!

Review Source

Response from InfoReady

February 4, 2022

Thank you for this review Ty! We are thrilled to hear you are finding InfoReady helpful and easy to use and that you are able to get good support from the InfoReady team. Good news about your feedback on the terminology use throughout the InfoReady Platform, we are working on making changes right now! Last year we surveyed our clients to find out how they are using InfoReady Platform and found that many clients are using InfoReady for administrative approval processes that are not competitive among other uses. We are currently working to update language to reflect the many ways our clients are using the software. Look for many small changes throughout the year (2022). Thank you again for this review.

SL

Shang L.  
Accountant  
Renewables & Environment  
Used the software for: 6-12 months

### "Review"

February 3, 2022

5.0

Overall, I would give InfoReady a 4.5/5 rate. We will still use InfoReady for our next competition but hope the issues addressed above can be solved soon.

Pros

We used this software to launch a $46M competition successfully. I like most the easy-to-understand simple page and the batch function. Customer Support is incredible. InfoReady support team is very supportive and reachable.

Cons

1\. We cannot delete draft competitions as administrators. 2. We cannot do a two-page concept paper first and then convert a full application for those encouraged to do a full, based on their initial concept paper. 3. We cannot transfer an application from an original applicant to another. Due to this, we had to inform a few awardees that had changed their personnel to submit progress reports outside of InfoReady. This has confused awardees and raised a lot of inconveniences. Our award is a three-year project, and there is no way that we can expect to not have changes in personnel. 4. We cannot use InfoReady to assign progress reports to reviewers for review. 5. InfoReady updated dynamically for new features, and it is great to have more functionality. However, we are not using this software daily (when the competition is not active), more often monthly and quarterly. When we are using it, we will need to understand the new features and how they will impact our competition. Also, it seems complicated to catch up when personnel changes in the admin group. It will take new staff much time to learn the features to function well.

Review Source

Response from InfoReady

February 4, 2022

Thank you for this detailed review of the InfoReady Platform Shang! This kind of feedback is exactly what we need to learn how our clients our using our product and what areas we want to work on to add features and enhancements. All of you feedback will be input into a database of client feedback. If you are dealing with issues of staff turnover (many of our clients are) you can work with your account manager to make sure new InfoReady admins receive all of the support they need as they learn the product. Of course there will always be procedures for your office that will require onboarding on your end, but for general product training we have many resources to help. Thank you again for reviewing InfoReady. We appreciate it!

TG

Tanya G.  
Director of Educational Programs  
Education Management  
Used the software for: Less than 6 months

### "InfoReady New User"

February 3, 2022

4.0

I think it's odd that applications are called competitions, but that's not a big deal. Overall, I was quite impressed with InfoReady, and my organization will now use it for other projects that collect registrations and applications.

Pros

I thought it was fairly intuitive, it was organized, and the 8 other users who rated competitions/applications with me also thought it was easy to use. In addition, the customer support was SPEEDY and fantastic!

Cons

Figuring out log on/new user accounts for those of us rating applications was difficult, but again, customer support was nice.

Reason for choosing InfoReady

It was an institutional choice.

Review Source

Response from InfoReady

February 4, 2022

Thank you for the lovely review Tanya! We like being called speedy when it comes to something like customer service. Our Client Services team tries to help out as quickly as they can. It sounds like your questions have been addressed when it comes to new accounts, if you have new people who will be in this position in the future we have resources for reviewers we would be happy to share with them before they get started. Perhaps that would prevent the issue from occurring again. Client Services can show you which ones are best. Thank you again, Tanya!

JH

Julia H.  
Program and Systems Manager  
Higher Education  
Used the software for: 1-2 years

### "InfoReady has made my work life easier! "

February 3, 2022

4.0

Pros

InfoReady is a great tool that we use to help manage our Limited Submission competitions! This is a must have if you are running several competitions at a time. InfoReady is user friendly and makes creating competitions simple and fast. It has a great layout and as a visual person, my favorite part is that data grid in InfoReady on the Administrator side. This allows me to quickly see details in each competition and assists in managing competitive competitions.

Cons

There are a few glitches in the system with formatting and process but overall it is a great tool to use.

Review Source

Response from InfoReady

February 4, 2022

Thank you for your review of the InfoReady Platform Julia. We like the visual aspects of the data grid too! It's a recent improvement but it makes the software easier to navigate for us as well. It's good to hear that InfoReady is a tool you can easily use to manage multiple competitions at once. We have had a number of clients who have been able to scale up the volume of limited submissions they can manage at once after moving to InfoReady and we hope that is the case with you too. If you have any software feedback please feel free to share it with your account manager or the Client Services team. We use client feedback to help plan what features to build next! Thank you again.

CC

Chetna C.  
Associate Director  
Higher Education  
Used the software for: 2+ years

### "Great Software for Competition Management"

February 3, 2022

5.0

InfoReady has been a great product and team to work with. It really has cut down on the manual administrative tasks we have done in the past. The product team hears our input for future roadmap activities.

Pros

Very user friendly for our applicants. We have very little complaints about using the system to submit documentation and very little error with document submission, routing, etc. The support teams is super responsive - we'll get after hours responses from them within minutes (although we don't expect it).

Cons

The backend is not as customizable as we would like. We can't always get out all the data that goes into the system the way we want to see it. And we can't customize the competition as much as we want. But we have found work-around for almost everything with the help of InfoReady support.

Review Source

Response from InfoReady

February 7, 2022

Thank you Chetna for sharing how user friendly the InfoReady Platform is and how fast the Client Services team can be. These are areas we work hard on so your feedback is very welcome! Thank you also for sharing that even though the software has some changes you would like, our team actively solicits your feedback for improvements. We plan updates to our software base on client needs and feedback. Thank you again!

CO

Christine O.  
Research Administrative Corrdinator  
Higher Education  
Used the software for: 2+ years

### "Great program"

February 3, 2022

4.0

It's been a great experience using this program. This is pretty user friendly and the IT help has been great. They always answer my questions quickly and help me.

Pros

The ease at running reports, uploading a competition, looking for prior competitions and getting reviews completed are user friendly

Cons

I think this is more of my issue understanding how to use the software.

Reason for choosing InfoReady

It was already in place when I was hired.

Review Source

Response from InfoReady

February 4, 2022

Thank you for your feedback Christine! We appreciate that you find the InfoReady Platform user friendly. If you are interested in learning more about how to use InfoReady we have a number of resources to help. Please feel free to reach out to your account manager for general questions and to Client Services for specific technical questions. They can help you learn and grow with our software. Thank you again for taking the time to write a review.

GD

Gina D.  
Associate Director of Research Development  
Higher Education  
Used the software for: 2+ years

### "Time-saving product that makes the grant process easier"

February 4, 2022

5.0

We have seen a significant decrease in the FTE needed to manage competitions for internal grants and limited submission competitions, which allows us to focus staff time on other important tasks. Customer service has been highly responsive when issues or questions arise.

Pros

Collecting application materials through InfoReady eliminates the need for emails, shared folders, and other cumbersome processes that were previous in place to manage internal and limited submission competitions. The automated reviewer reminder emails also save quite a bit of time.

Cons

The system is not intuitive to use, and there can be a learning curve for users and reviewers.

Review Source

Response from InfoReady

February 7, 2022

Thank you for sharing how timesaving and less cumbersome the InfoReady Platform has made your competitions Gina! It sounds like you have worked with our Client Services team as issues arise. You can also work with Client Services and your account manager on sharing resources for new administrators to InfoReady. We can provide a wealth of resources for them. Thank you again for taking the time to share your experience.

PH

Paul H.  
Director, Ctr for Undergrad Fellowships & Research  
Education Management  
Used the software for: 2+ years

### "InfoReady Review"

February 11, 2022

5.0

My experience has been very positive, largely due to the responsiveness of its product support team when any issues arise for me or for users of the platform.

Pros

I do appreciate the ease with which the software aids in our review and selection processes.

Cons

I think the 'Proposal Title" is often a required field, and for many of our competitions, this is irrelevant; so making it optional would be great.

Reason for choosing InfoReady

For me, it was the flexibility of the platform the purposes my office would use it for.

Review Source

Response from InfoReady

February 14, 2022

Thank you for sharing the ease of use of InfoReady Paul! Good news, we working now to update language across our platform to make it more neutral. This will better reflect the many ways our clients use InfoReady. Thank you for taking the time to review InfoReady.

LR

Lisa R.  
Research Compliance Coordinator  
Research  
Used the software for: 2+ years

### "InfoReady in Research"

February 15, 2022

5.0

InfoReady has impacted my job greatly. Before InfoReady, we did not have a digital format to route our IRB's. This digital format has been essential during the pandemic. I can always trust that InfoReady is going to be reliable for what we do in the research field.

Pros

The software is very easy to use. It's easy to use as an administrator as well as for our faculty and students. Very straightforward and ease of layout. I have especially been pleased with customer service whenever there is an issue.

Cons

Since the last changes and updates, I find that the software runs slower. I may have to go back out and back in to get things to load.

Review Source

Response from InfoReady

February 16, 2022

We are so glad that you had InfoReady during the pandemic Lisa. It sounds like you were one of many InfoReady clients who used InfoReady to pivot to an all virtual environment. We didn't plan on being a pandemic tool, but we were very glad that we could help out. It's great to hear that you find our software easy to use and have had a good experience with our customer service. Thank you for taking the time to write a review of InfoReady!

CS

Christina S.  
ASC  
Higher Education  
Used the software for: 2+ years

### "Mini Grants Review"

February 8, 2022

3.0

We offer our grants twice a year. When the grants are open, I am in InfoReady daily. Everything seems simple to use until the scoring.

Pros

I do like how I can electronically send the grant applications to our Board to review each application assigned to them.

Cons

Difficult creating a grant application from a previous event. The scoring is too broad for our use, haven't been able to change the scoring.

Review Source

Response from InfoReady

February 9, 2022

Thanks for sharing how you use InfoReady for grant applications Christina. It sounds like you are a seasonally InfoReady admin, many of our users are, and we want you to know there are many resources available to you. If you have questions about how to change our scoring functionally please feel free to reach out to your account manager or our Client Services team (support@inforeadycorp.com). We would love to help make your next grant cycle easier for you if we can.

AL

Andre L.  
Research Program Manager  
Education Management  
Used the software for: 2+ years

### "Amazing Program for Managing Competitions!"

February 8, 2022

5.0

The customer service is top notch! The program is very user friendly. But even then, the trainings and videos are wonderful resources.

Pros

The routing system is absolutely amazing! It was one of the chief reasons we decided to use this program.

Cons

Inability to edit templates, inability to award applicants from the "reviewer" notification email (I have to actually go into the competition to award applicants), inability to specify an award amount in batch awards. Progress Reports are occasionally glitchy. Other than those technical issues, I love the program!

Review Source

Response from InfoReady

February 10, 2022

Thank your for highlighting our routing system Andre! We're glad you enjoy using our software and have taken advantage of our using our Client Services team and client resources. We will pass on your feedback to our development team. Please feel to reach out to your account manager with more detailed feedback if you wish. Thank you for writing a review.

JD

Julie D.  
Deputy Associate Director for Administration  
Higher Education  
Used the software for: 2+ years

### "Great to have a system designed specifically for our needs"

February 3, 2022

4.0

We love streamlining our pilot grant application process, keeping all information in InfoReady, and being easily able to download information about applicants.

Pros

InfoReady is easy to use for the end-users (pilot grant applicants and reviewers). We are able to customize applications and we can use it now for more than just pilot grant applications, but also membership and other applications.

Cons

Prior to this year, I would've said that InfoReady could do to improve the reporting features, but they recently did just that! There are still some areas where it is not very intuitive to use for administrators (compared to end users), but we've been able to figure it out.

Review Source

Response from InfoReady

February 8, 2022

Thank you for speaking about the many uses of the InfoReady Platform in your office Julie. We're glad to learn you are putting our software through its paces! As you mention we are constantly updating our software based on client feedback, so if you have any suggestions we would love to hear them. Please feel free to reach out to your account manager with your ideas. We welcome them! Thank you again for taking the time to write a review.

TG

Tina G.  
Program Administration Specialist  
Education Management  
Used the software for: 1-2 years

### "InfoReady makes university funding competitions easier to track "

February 15, 2022

4.0

Overall, the InfoReady platform meets my department's needs. From our tenured faculty to our undergraduate students, the InfoReady is easy to submit applications for funding competitions and it has certainly saved our team hours of time processing applications by hand. Also, we appreciate the attentive customer service team and the great webinars that make using the platform an even better experience.

Pros

The reviewers' features are what I like best about InfoReady. When we post funding competitions using InfoReady, our reviewers can access the applications, review them, and submit their reviews all in one place - no more paper trails to manage!

Cons

It would be great if the platform had a way to remove the authors'/senders' email from the notification email to the applicants. When the applicant replies to the no-reply email, my email is displayed. I would like a more anonymous experience.

Review Source

Response from InfoReady

February 16, 2022

Thank you for sharing how much time InfoReady has saved your team Tina! We're also very glad you find our webinars valuable. We're always looking for peer spotlight guests if you are interested. Thank you also for the suggestion about making your experience more anonymous as an admin. There is an option available for this, please reach out to your account manager or the Client Services team for more information. Thanks again for writing a review of InfoReady.

SC

Sharon C.  
Admin Asst  
Higher Education  
Used the software for: 2+ years

### "Creating Competitions for Grant/Scholar Awards"

February 8, 2022

4.0

Easy to create competitions, share with faculty, track all documentation, and make awards

Pros

Creating competitions was so easy and did not take much time to set up

Cons

Easy for faculty and students to upload documents that are petinent to applying for grants

Review Source

Response from InfoReady

February 10, 2022

Thank you Sharon for sharing how the InfoReady Platform is easy for admins and applicants to use. We appreciate you taking the time to write a review!

eS

elizabeth S.  
alliance amanager  
Research  
Used the software for: 1-2 years

### "seed funding to faculty"

February 8, 2022

4.0

Pros

i like that the autmoated processes are easy to use but also allow for admin editing by proxy. faculty are very busy and it helps to not have to require people to go back to fix small details when I can complete that for them. this prevents delays of processing

Cons

wish i could add archived applications into system to save information from awardees before switching to infoready. I know i can add via proxy, but it automatically notifies awardees. I don't want faculty getting "you submitted an application email" it would cause a lot of confusion. As administrator, I feel like I should have access to that functionality

Review Source

Response from InfoReady

February 9, 2022

Thanks you for sharing how InfoReady's automated processes are easy to use as an admin. It sounds like you have a great specific suggestion on allowing admins to change notifications. Please consider talking about this suggestion in more detail with your account manager. We will pass on your feedback here to the InfoReady dev team. Thanks for taking the time to share your suggestion with us!

JE

Judith E.  
Director, Grant and Foundation Development  
Research  
Used the software for: 2+ years

### "Software that helps save time"

February 10, 2026

5.0

Good software to use for soliciting and reviewing internal grant applications; working to develop and incorporate progress reports; would love an option to auto-select use of an NIH review scale when in the rating and comments area

Pros

easy to use, customer service is very prompt, friendly and informative, using the software minimizes the inbox overload that was happening previously.

Cons

starting a new competition sometimes takes a moment to think through the process; would like an easier way to archive old competitions to get them "out of view" but still retain some of the information

Review Source

Response from InfoReady

February 13, 2026

Thank you for taking the time to share your InfoReady experience, Judith! We are very glad to learn about your positive experiences with the ease of use of the InfoReady Platform and of the quick and helpful support you received from our Customer Service Team. We appreciate your feedback about archiving competitions. If you have specific suggestions or ideas, please feel free to share them with either the Customer Service Team or your Account Manager. We value this information and it helps us to make decisions about product improvements to benefit all our clients. Thank you again for your helpful feedback!

CU

Connya U.  
Business Services Coordinator  
Higher Education  
Used the software for: 2+ years

### "Mini Review"

February 8, 2022

3.0

I only use the product once a year and this is the just the 3rd year I've used it. I honestly don't know the product well enough to judge it in a meaningful enough way yet.

Pros

I do not have enough experience yet to make any mindful observations.

Cons

We change faculty committee members each year and I don't have a clear understanding yet as to how faculty aren't able to see the previous years committees' competitions remarks. They won't use that function because of lack of clarity in that area. I would like to have a lot more training on the back end of competitions.

Review Source

Response from InfoReady

February 9, 2022

Thank you for sharing you interest in sharing past competitions with current reviewers. Please contract Client Services and they will be able to help you. (info@inforeadycorp.com or (734) 929-0010, ext. 256) Client Services, along with your account manager, can help share with you the many training resources we have to support clients. We have a Support Portal with articles and videos, training webinars, blog posts, a listserv and more. It's great to hear you want to learn more about using InfoReady! Thanks for taking the time to write a review.

WH

Wenjun H.  
Program Manager II  
Medical Practice  
Used the software for: 2+ years

### "Pros and Cons"

February 9, 2022

4.0

Pros

Great customer service with short response time and always pleasant to deal with.

Cons

Intransparent bug and feature backlog and blueprint. Some of the suggested features seem to take long to be implemented, although they were already in the backlog when they were brought up.

Review Source

Response from InfoReady

February 14, 2022

Thank you for sharing your positive experience with InfoReady Client Services. It's always great to hear we're providing good service. We appreciate your feedback on updates to our software. We work hard to incorporate client feedback and suggestions and ultimately make choice to build products and features that will positively impact the largest number of clients. Thank you again for taking the time to write a review!

EP

Edgar P.  
Grants and Research Analyst  
Higher Education  
Used the software for: 2+ years

### "Ongoing Updated"

February 3, 2022

5.0

Pros

The ease of the product is what makes this software so great. I appreciate that the company continues to consult with the subscribers and continues to do updates to the software to make it more effective.

Cons

The software does have some way to go in that it limits the reminders to individuals.

Review Source

Response from InfoReady

February 4, 2022

Thanks for writing a review of the InfoReady Platform Edgar! It's great to hear that you find InfoReady easy to use, as you mention we actively solicit product feedback from our clients. We think that is why are software is so easy to use, for who knows better than our administrators on what features and tweaks would be useful? If you have any thoughts you would like to share with InfoReady on improvements for reminders to individuals please feel free to reach out to your account manager or the Client Support team. Thanks again!

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