ParkAdmin

4 / 5 7 reviews

Who Uses This Software?

We serve the parking and security leadership of higher education establishments, hospitals, municipalities and airports while simultaneously catering to the ROI concerns of their business officers.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Tomahawk Technologies
  • www.ops-com.com
  • Founded 1999
  • Canada

About ParkAdmin

OperationsCommander (OPS-COM) is the most flexible and scalable parking and violations cloud-based solution on the market today with its very own fully integrated License Plate Recognition (LPR) solution and pay-by-phone solution called Text2ParkMe. OPS-COM helps colleges and universities, municipal governments and other organizations automate and streamline their parking management processes in order to generate higher returns on their technology investment.


ParkAdmin Features

  • Access Controls
  • Appeals Management
  • Citation Tracking
  • Damage Tracking
  • Electronic Tire Chalking
  • Event Management
  • Loyalty Program
  • Payment Processing
  • Permit Management
  • Receipt Management
  • Reservations Management
  • Revenue Management
  • Ticketing
  • Tow Management
  • Violation Tracking

ParkAdmin Reviews Recently Reviewed!

My review!

Dec 09, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We just started using Parkadmin this fall. It is easy to use, great to track license plate numbers and tickets. I love the reports it does, make my job so much easier. Other staff were able to use the system with ease and had little difficulty locating items. I would recommend this program to any school who has a parking department.

My Review!

Dec 09, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ease of use.

Cons: it performs better on some internet providers than others (ex- Chrome v.s Explorer)

Overall: The transition to this system has been very easy. I like the options that are available for the admin set up. I also like the user set up on the customer side - it's very easy to follow. We were using CHUBB for our previous parking system and Park Admin has outperformed it in every aspect!

Vendor Response

by Tomahawk Technologies on December 09, 2016

Good Day Harmony, I'm glad that you found our system both easy to use and strong in functionality. We pride ourselves in improving the OPS-COM system on a regular basis. I am a bit disappointed that we seem to have under performed somewhere along the lines on our support? Most issues are dealt with quickly by our 24/7 support team. Was there a particular problem you experienced that you can inform me of so that I might follow up to see where we may have improved on our response?

Good program!

Nov 30, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The fact that you can see dispatches while writing another

Cons: When you have to keep signing in.

Overall: My experience with ParkAdmin has been quite good! It's pretty easy to use but you gotta get the hang of it first.

I AM VERY PLEASE WITH ALL THE INFORMATION IT ALLOWS ME TO

Nov 16, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Fun to work with and very easy to work with and fast. I am very happy with the tablet. I Get all the information I need in a faster time. And the pictures are very clear.

ParkAdmin - Alex

Nov 04, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: Have never used customer support and I only have limited access to the software but it is rather easy to use!

Vendor Response

by Tomahawk Technologies on November 07, 2016

Good Day Alex, Hopefully with more experience on our system you will learn all the great features it has to offer. As for customer support, between our Live access on Intercom, our 1-800 phone number, our online wiki and our OPS-COM discussion forum pages I think when and if you do need our Customer Support you'll find it very quick to respond.

Excellent quality for a more economical price point

Nov 01, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is very simple to learn and use. There is an intuitive nature to the program.

Cons: I have had to request many customizations however that is more due to how we manage our business.

Overall: The ParkAdmin software provides immense value for your money. I found the software to be easy to learn and teach to my staff and very simple to set up our business. It is very simple to navigate through the program and many reports and data are available. The program is customizable for an additional charge and the support staff and technicians have been terrific to deal with. ParkAdmin has made our parking business easier to manage and helped us to realize higher profits from permit sales and parking violations.

Recommendations to other buyers: Don't hesitate to connect with the team to discuss your method of business-they are eager to understand it and assist you in customizing the program to meet your needs.

Vendor Response

by Tomahawk Technologies on November 01, 2016

Thanks for the great review Kim, we do our best to keep improving our system and adding new features to keep our clients happy and successful in their tasks.

Operations Commander Parking and Security Solution Delivered

Nov 12, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As the Assistant Director of University Safety I needed a solution I could access anywhere, in the office, at home, or out of town. The dedicated experts have helped us over the years to customize this software solution for our unique environment.