Fire Rescue Systems

Fire Rescue Systems

5 / 5 3 reviews

Who Uses This Software?

We work with emergency service providers that respond to 50 calls a year to 30,000+ calls a year. This is because our solution can be configured to your entities needs.


Average Ratings

3 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Fire Rescue Systems
  • www.firerescuesystems.com/
  • Founded 1983
  • United States

About Fire Rescue Systems

Fire Rescue Systems offers a complete suite of software including Dispatch, ePCR, Fire Inspection, Inventory/Maintenace, NFIRS Reporting, MDT, Mobile Responder, and much more. Since all our software is modular based, it is well suited to any size department regardless of call volume. You can add on at any time as your needs grow, take a look at our Solutions page for details or schedule a no obligation FREE demo today.


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Fire Rescue Systems Features

  • Availability Indicator
  • Billable Items Tracking
  • Daily Unit Loading Analysis
  • Dispatch Monitoring
  • Electronic Signature
  • EMS Service Roles Time Clock
  • Equipment Tracking
  • Fleet Management
  • NEMSIS Compliance
  • Patient Database
  • Point-of-Service Data
  • Refusal Statements
  • Shift Management
  • Supply Management
  • Custom Map Views
  • Equipment Tracking
  • Event Calendar
  • Facility Pre-planning Data
  • In-Vehicle Navigation
  • Incident Response Checklists
  • Pictometry Imagery
  • Scheduling
  • Search

Fire Rescue Systems Reviews

A wonderful experience

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Fire Rescue Systems has had over a 99% up time for our department and has yet to let us down in the field, we utilize this software during the most stressful of situations and we have failed to find a time where the software was not a great tool and asset to us.

Overall: I dealt with Fire Rescue Systems regarding our Fire Department emergency management software and were a pleasure to deal with. They were nothing but professional and courteous and I would recommend that to any prospective buyer!

Amazing functionality!

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very functional and customizable. They are constantly upgrading the features available. Nearly all the software I need on a day to day basis.

Cons: Due to the ability to create custom reports for almost anything, occasionally I need a little assistance to try to get the exact data I am looking for, but the customer support is always spot on. I like the ability to be able to grab almost any combination of data, as little or as much as I want.

Overall: We have been using this software for nearly 10 years. Everything we need for both emergency operations and recordkeeping in one place.

Recommendations to other buyers: Absolutely fantastic customer support, and they are constantly looking to improve the product. Switched from a similar software and never looked back.

Great system, excellent customer service

Jun 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Comments: System very simple to use. Customer service is very knowledgeable, and attentive to your needs. Always willing to listen to new ideas and updates.