--- title: "Fire Rescue Systems Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Fire Rescue Systems Software - reviews, pricing plans, popular comparisons to other Fire Department products and more." source_url: "https://www.capterra.com/p/144361/Fire-Rescue-Systems/" page_type: "product" language: "en" --- # Fire Rescue Systems Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fire Rescue Systems ## What is Fire Rescue Systems? Fire Rescue Systems is a modular solution, which means you only need to pay for software that suits your particular department needs. Our software can assist you with: - Dispatching - Personnel Management - Route Mapping - Equipment Usage - Response Time Logs - & so much more! ## What is Fire Rescue Systems used for? [EMS](https://www.capterra.com/ems-software/)[Fire Department](https://www.capterra.com/fire-department-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Flat Rate, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fire Rescue Systems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.firerescuesystems.com/&name=Fire Rescue Systems) ## Fire Rescue Systems Overview Updated August 2026 AI summary Fire Rescue Systems is designed for organizations of all sizes seeking software to coordinate fire department and EMS operations. Offering features such as incident management, records management, reporting and analytics, equipment tracking, and real-time notifications, it enables teams to manage emergency response, scheduling, and inventory. The platform is available via cloud, web, SaaS, and Windows deployments. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fire Rescue Systems 5.0 (3) VS. [4.6 (58)](https://www.capterra.com/p/179338/First-Due/reviews/) Starting Price $5000 Flat Rate, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.5 (74) Value For Money 5.0 (3) Value For Money 4.4 (71) Customer Service 5.0 (3) Customer Service 4.6 (73) ## Fire Rescue Systems alternatives [4.8 (77)](https://www.capterra.com/p/142521/eSchedule/reviews/) Starting price $1200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (517)](https://www.capterra.com/p/121513/PowerDMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [5.0 (20)](https://www.capterra.com/p/210778/PSTrax/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (98)](https://www.capterra.com/p/170876/Fullbay/reviews/) Starting price $188.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about Fire Rescue Systems Overview ### What company size and specific industries is Fire Rescue Systems built for? Fire Rescue Systems is designed for fire departments of every size, from small local departments to larger organizations. It is built for the fire service sector and fits departments that need a modular software system for daily operations, reporting, and coordination across different team sizes. Features and Usability ### What are the key features of Fire Rescue Systems? Fire Rescue Systems offers incident management and incident response checklists, plus dispatch monitoring, alerts/notifications, and real-time notifications. It also includes scheduling and attendance management, employee certification, equipment tracking, fleet management, vehicle maintenance and repair, inspection management, records management, reporting/analytics, geographic maps, and customizable forms. Getting Started and Support ### What training and onboarding options does Fire Rescue Systems offer? Fire Rescue Systems provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions and webinars allow guided remote learning, and documentation offers written reference material for setup and ongoing use. Getting Started and Support ### What customer support options does Fire Rescue Systems offer? Fire Rescue Systems provides 24/7 live rep support for customers needing help at any hour. No reviewer feedback is available to describe response times, helpfulness, or common support frustrations, so the support experience cannot be characterized beyond the listed channel. ## Features AI summary Based on 166 Fire Department reviews Capterra data shows that buyers of fire department software rank the following features as their top priorities: - **Records Management** (**50%** of reviewers rated this feature as critical) - **Incident Management** (**57%**) - **Reporting & Statistics** (**47%**) Fire Rescue Systems supports all three of the features reviewers value most: **Records Management**, **Incident Management**, and **Reporting & Statistics**. Together, these capabilities help fire departments maintain accurate records, track emergency responses in real time, and review operational data for better decision-making, allowing teams to improve coordination, reporting accuracy, and day-to-day response planning. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendance Management Manage attendance for classes, shifts, meetings, or events Availability Indicator Indication whether a resource is available or protected from allocation Customizable Forms Customize contracts and forms to collect specific information Dispatch Monitoring Capture information regarding dispatch, movement, and delivery of goods/resources Electronic Signature Digitally sign online documents Fire Rescue Systems 26 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Availability Indicator: Indication whether a resource is available or protected from allocation - Customizable Forms: Customize contracts and forms to collect specific information - Dispatch Monitoring: Capture information regarding dispatch, movement, and delivery of goods/resources - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - Event Calendar: A list of events with their respective dates - Facility Management: Manage the maintenance of building facilities - Fleet Management: Management of commercial motor vehicles for work-related purposes - Fuel Management: Monitor fuel consumption and optimize fuel usage - Geographic Maps: Visualize locations on a map - Incident Management: Manage and track all disruptions and incidents - Incident Response Checklists: Checklist to confirm the incident and response. - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Management: Track and manage inventory levels to maintain proper supply - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Records Management: Ability to record, store, update, and retrieve information - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Shift Management: Facilitate the scheduling and coordination of employee shifts - Timesheet Management: Track the amount of time spent on a job or task - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vehicle Maintenance: Repair of any type of motor vehicle --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (3) Basic $5,000 Flat Rate,One Time Value for money 5.0 (3) 5.0 Based on 3 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AB Andrew B. Lieutenant Government Administration ### "A wonderful experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2016 I dealt with Fire Rescue Systems regarding our Fire Department emergency management software and were a pleasure to deal with. They were nothing but professional and courteous and I would recommend that to any prospective buyer! Pros Fire Rescue Systems has had over a 99% up time for our department and has yet to let us down in the field, we utilize this software during the most stressful of situations and we have failed to find a time where the software was not a great tool and asset to us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS Joseph S. District Administrator ### "Amazing functionality!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2016 We have been using this software for nearly 10 years. Everything we need for both emergency operations and recordkeeping in one place. Pros Very functional and customizable. They are constantly upgrading the features available. Nearly all the software I need on a day to day basis. Cons Due to the ability to create custom reports for almost anything, occasionally I need a little assistance to try to get the exact data I am looking for, but the customer support is always spot on. I like the ability to be able to grab almost any combination of data, as little or as much as I want. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SD Scott D. District Manager ### "Great system, excellent customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 29, 2016 System very simple to use. Customer service is very knowledgeable, and attentive to your needs. Always willing to listen to new ideas and updates. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.